Manuel d'utilisation / d'entretien du produit DSR1010 du fabricant Avocent
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Installer/User Guide For models: DSR800 DSR1 0 1 0 DSR20 1 0 DSR40 1 0 DS R ™.
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
Avocent, the Avocent logo, The Power of Being There, DSR, OutLook, AutoView, DSView and OSCAR are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2003 Avocent Corporation.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Ta b l e of Contents Chapter 1: Product Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 2: Installation Getting Started . . . . . . .
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Contents Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1: Product Overview 3 Chapter 1: Product Overview Features and Benefits Avocent’s DSR ™ appliances combine analog and digital technology to provide flexible, centralized control of data center servers.
4 DSR Installer/User Guide Access the DSR via network connection No special software or drivers are required on the attached, or host, computers. Users access the DSR appliance and all attached systems via Ethernet from a PC running the DSView TM application residing on the user PC.
Chapter 1: Product Overview 5 Figure 1.1: Example DSR Configuration DSR2010 TCP/IP Digital User (DSView) Analog User (OSCAR).
6 DSR Installer/User Guide Figure 1.2: DSR Model Comparison Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3- phase A C pow er , ensure that the comput er and monitor are on the same phase.
Chapter 1: Product Overview 7 Rack mount safety considerations • Elev ated Ambient T empera t ure: If installed in a closed rac k assem bly , t he operation temperature of t he rack environment may be grea t er than room ambient. Use care not to exceed t he ra t ed maximum ambient temperature of the applianc e.
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Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installing the DSR Appliance . . . . . . . . . . . . . . . . . 13 2 Inst al lation.
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Chapter 2: Installation 11 Chapter 2: Installation The DSR system requires that the DSView, DSAdmin and DSAuth software be installed prior to use. DSView is the application that allows a user to view and control a server attached to the DSR system. DSAdmin is used to configure and maintain the system.
12 DSR Installer/User Guide Verification of Ethernet/computer connections DSR appliance The front panel of the DSR features two LEDs describing the Ethernet connection. The top green LED is the Link indicator. It will illuminate when a valid connection to the network is established and blink when there is activity on the port.
Chapter 2: Installation 13 Figure 2.1: The DSR in a Network Configuration Installing the DSR Appliance The following diagram illustrates one possible configuration for your DSR appliance. Follow the detailed instructions to successfully install your DSR appliance.
14 DSR Installer/User Guide Figure 2.2: Basic DSR Configuration WA RN IN G: To reduc e the ris k of elec t ric shoc k or damage to your e quipmen t- - Do n ot dis abl e the po wer co rd gro undi ng plu g. Th e gro undi ng plu g is an i mpor t ant sa fet y featu re.
Chapter 2: Installation 15 To install the DSR hardware: 1. R emov e t he DS R applianc e from the packing material. 2. Connect a t erminal or PC running t erminal emula t ion software (such as HyperT erminal ® ) to t he Confi gura t ion port on the back panel of t he DS R appliance using t he supplied null modem cable.
16 DSR Installer/User Guide 3. Selec t option 2 and spec ify if y ou are using a static or BootP I P address. Av ocent rec ommends using a static I P address for ease of confi guration.
Chapter 2: Installation 17 To connect a DSRIQ module to each server: 1. Locate a D S RI Q for y our DS R applianc e. 2. A tta ch t he appropriately color- coded ends to t he keyboard (violet), monit or (blue) and mouse (green) ports on t he fi rst serv er y ou will be connec ting t o t his DS R applianc e.
18 DSR Installer/User Guide Adding a legacy KVM switch You can add your legacy KVM switches to the DSR appliance for better integration into your existing configuration.
Chapter 2: Installation 19 4. A t tach t he keyboard, monitor and mouse connec tors of the D S RI Q module to a user port on y our legacy K VM swit ch. 5. Connect t he serv ers to your legacy K VM swit ch acc ording to the instruc tions inc luded with the devic e.
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Contents Controlling Your System at the Local Port . . . . . . 23 Viewing and Selecting Ports and Servers . . . . . . . . 23 Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 25 Configuring OSCAR . . . . . . . . . . . . . . . . . . . .
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Chapter 3: Local Port Operation 23 Chapter 3: Local Port Operation Controlling Your System at the Local Port All DSR models include a local port on the back of the appliance. This port allows you to connect a keyboard, monitor and mouse to the appliance for direct access.
24 DSR Installer/User Guide Viewing the status of your DSR system The status of servers in your system is indicated in the far right columns of the Main dialog box. The following table describes the status symbols. OSCAR Status Symbols Symbol Description (green circle) Server connected, powered up and the DSRIQ is online.
Chapter 3: Local Port Operation 25 To disconnect from a server or serial device: Press Print Screen and then Alt + Ø . This leaves the user in a free state, with no server or serial device selected. The status flag on your desktop displays Free . Soft switching Soft switching is the ability to switch servers using a hotkey sequence.
26 DSR Installer/User Guide OSCAR Navigation Basic s (continued) This Keystroke Does This Escape Closes the current dialog box without saving changes and returns to the previous one. If the Main dialog box is displayed, pressing Escape closes OSCAR and displays a status fl ag if status fl ags are enabled.
Chapter 3: Local Port Operation 27 Configuring OSCAR You can configure your DSR system from the Setup menu within OSCAR. Select the Names button when initially setting up your DSR system to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR menu.
28 DSR Installer/User Guide Assigning server or serial device names Use the Names dialog box to identify servers or serial devices by name rather than by port number.
Chapter 3: Local Port Operation 29 Figure 3.4: Name Modify Dialog Box 2. T ype a name in t he Ne w Name b ox. Na mes of s er ver s or ser i al de v ice s may be u p to 1 5 characters lo ng. Legal ch aracte rs incl u d e: A- Z , a - z , Ø - 9, s pac e an d h yp h e n .
30 DSR Installer/User Guide To access the Devices dialog box: 1. If OS CAR is not open, press Print Screen . T he Main dialog box will appear . 2. Click Setup - Devices . T he Devic es dialog bo x appears. NOTE: The Modify button will only be available if a confi gurable switch is selected.
Chapter 3: Local Port Operation 31 Figure 3.6: Device Modify Dialog Box 3. Choose the number of ports support ed by y our switch and c lick OK . 4. Repea t st eps 1–3 for each port requiring a device type t o be assigned. 5. Click OK in the Devices dialog box to sav e set tings.
32 DSR Installer/User Guide Figure 3.7: Menu Dialog Box To choose the display order of servers: 1. S elec t Name to display serv ers alphabetically by name. —or— Selec t EID t o display serv ers numerically by E I D num ber . —or— Selec t P ort to display servers numerically by port num ber .
Chapter 3: Local Port Operation 33 Controlling the Status Flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of the selected port.
34 DSR Installer/User Guide 3. Selec t a fl ag color in Display Color . The following fl ag c olors are av ailable: • Flag 1 - Grey fl ag with black t e xt • Flag 2 - White fl ag with red t e xt • Flag 3 - White fl ag with blue t e xt • Flag 4 - White fl ag with violet t e xt 4.
Chapter 3: Local Port Operation 35 Figure 3.10: Broadcast Dialog Box NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a broadcast to interpret keystrokes identically. Specifi cally, the Caps Lock and Num Lock modes must be the same on all keyboards.
36 DSR Installer/User Guide To turn broadcasting off: From the Commands dialog box, clear t he Broadcast Enable checkbox. Using Scan Mode In scan mode, the DSR appliance automatically scans from port to port (server to server). You can scan up to 16 servers, specifying which servers to scan and the number of seconds that each server will display.
Chapter 3: Local Port Operation 37 - or- To add a serv er in the midst of an existing list, plac e y our cursor in t he line below where y ou want to insert a new serv er and press Insert . 4. Type the fi rst few charact ers of a serv er name or port number to scan.
38 DSR Installer/User Guide Figure 3.12: Commands Dialog Box 3. Selec t Scan Enable in the Commands dialog box. 4. Click X t o close the Commands dialog box. NOTE: Scanning will begin as soon as the scan button is checked. To cancel scan mode: 1. Selec t a serv er if OS CAR is open.
Chapter 3: Local Port Operation 39 NOTE: If a password has been previously set, you will have to enter the password before you can access the Security dialog box. To access the Security dialog box: 1. If OS CAR is not open, press Print Screen . T he Main dialog box will appear .
40 DSR Installer/User Guide 3. Type the number of minutes for Inact ivity Time (from 1-99 ) to delay act iv ation of password protect ion and the sc reen sav er feature. 4. F or Mode, selec t Energy if y our monitor is E NER GY S TAR ® c ompliant; otherwise selec t Screen .
Chapter 3: Local Port Operation 41 CAUTION: Monitor damage can result from the use of Energy Mode with monitors not compliant with E NERGY S TAR ® . 5. (Opt ional) Click T est to ac tiva t e the sc reen sav er t est which lasts 1 0 seconds t hen returns y ou t o the S ecurity dialog box.
42 DSR Installer/User Guide NOTE: If a DSRIQ is moved to a different server, the keyboard country code will need to be reset. See Appendix E for information on emulating certain Sun keys using a PS/2 keyboard and special considerations for Japanese and Korean Sun USB keyboards.
Chapter 3: Local Port Operation 43 Commands to Manage Routine T asks for Y our Servers Feature Purpose Broadcast Enable Begin broadcasting to your servers. Confi gure a server list for broadcasting under the Setup dialog box. Scan Enable Begin scanning your servers.
44 DSR Installer/User Guide Viewing and Disconnecting User Connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the server name or EID number to which a user is connected.
Chapter 3: Local Port Operation 45 Figure 3.17: Disconnect Dialog Box 4. Click OK to disconnec t the user and ret urn to the User St a t us dialog box.
46 DSR Installer/User Guide b. Click X t o close the message box. -or- Click X or press Escape t o e xit wit hout sending a reset command to the P S /2 mouse and keyboard.
Chapter 3: Local Port Operation 47 Figure 3.19: Digital Version Dialog Box 4. Click DSRIQ (see Figure 3. 1 8 ) to view individual DS RI Q v ersion information. The DS R IQ Selec tion dialog box appears. Figure 3.20: DSRIQ Selection Dialog Box 5. Selec t a DS R IQ t o vie w and c lick the V ersion butt on.
48 DSR Installer/User Guide Figure 3.21: DSRIQ Version Dialog Box 6. Click X to c lose the D S RI Q V ersion dialog box..
Contents Accessing the Terminal Applications Menu . . . . . . 51 4 Te r m i n a l Ope r ations.
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Chapter 4: Terminal Operations 51 Chapter 4: Terminal Operations Accessing the Terminal Applications Menu Each i n d i vi d ual DSR m ay be co nfigure d a t t he appl i anc e level t h r oug h t he Conf igu ration po r t on t he b ack of t he appl ia nc e.
52 DSR Installer/User Guide When a DSR appliance is added to the database with DSAdmin, the appropriate DSAuth server certificate is added to the DSR automatically. If DSAuthentication cannot contact the DSR to add the certificate, an error message is displayed and the DSR is not added to the database.
Chapter 4: Terminal Operations 53 V ideo S ession T erminated - Displays the user who terminated t he session, the user who was terminated, port and c hannel num ber Local Port V iewing St arted - Dis.
54 DSR Installer/User Guide Enable Debug Messages This menu option allows you to configure the DSR to display messages regarding the status of the DSR appliance. Once you select the level of detail you wish to receive, the DSR will begin to display information on your Terminal Screen.
Contents Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 57 Appendix B: Using DSRIQ-SRL Modules . . . . . . . 61 Appendix C: UTP Cabling . . . . . . . . . . . . . . . . . . . 66 Appendix D: Technical Specifications . . . . . . . . . . 68 Appendix E: Sun Advanced Key Emulation .
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Appendices 57 Appendices Appendix A: FLASH Upgrades The DSRIQ module is unavailable while an upgrade is in progress. When an upgrade is initiated, any current connection to the server via the DSRIQ module will be terminated.
58 DSR Installer/User Guide Figure A.1: Version Dialog Box 3. Click DSRIQ to view individual cable v ersion information. The DS R IQ S elect ion dialog bo x appears. 6. Enter t he I P address of y our TFTP serv er and press Enter . 7. Enter t he name of the fi le that y ou downloaded from t he A vocent site.
Appendices 59 Figure A.2: DSRIQ Selection Dialog Box 4. Selec t a DS R IQ t o upgrade and click t he V ersion butt on. T he D S RI Q V ersion dialog box appears. Figure A.3: DSRIQ Version Dialog Box 5. Click the Load Firmware but ton. The DS R IQ Load dialog box appears.
60 DSR Installer/User Guide Figure A.4: DSRIQ Load Dialog Box 6. Click OK to initiate t he upgrade..
Appendices 61 Appendix B: Using DSRIQ-SRL Modules The DSRIQ-SRL module is a serial-to-VGA converter which permits VT100- capable devices to be viewed from the DSR local port or by using the DSView software. The actual serial data is not accessed, but is merely displayed.
62 DSR Installer/User Guide • DS R/ CD Mode - This option allow s you to cont rol how the DS R and C D lines operate. A vaila ble opt ions are Alw ays on and T oggle. When in T oggle mode, DS R and C D lines are turned off for one- half second and t hen turned on eac h time a module is select ed or deselect ed.
Appendices 63 • History K ey Sequenc e - This option allow s you to defi ne the key combina- tion t ha t enables History mode. The default key sequence is Ctrl-F9 . • Clear History K ey Sequenc e - This option allow s you to defi ne the key com bination that clears t he history buffer while in History mode.
64 DSR Installer/User Guide 5. Repea t st eps 3 and 4 to confi gure addit ional macros. 6. When fi nished, press Enter to ret urn to the previous sc reen. Using History mode History mode allows you to examine the contents of the history buffer, which contains the events that have occurred.
Appendices 65 DSRIQ-SRL pinouts The following table lists the pinouts for the DSRIQ-SRL module and is provided for your reference. DSRIQ-SRL Pinouts DB 9-F Host Signal Signal Flow SRLSignal Pin Name/D.
66 DSR Installer/User Guide Appendix C: UTP Cabling The following information is intended to brief you on various aspects of con nec tion media. The performance of a DSR system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish DSR system performance.
Appendices 67 DSR Wiring Standards (continued) Pin EIA/TIA 568A EIA/TIA 568B 5 white/blue white/blue 6 orange green 7 white/brown white/br own 8 brown br own Cabling installation, maintenance and safe.
68 DSR Installer/User Guide Appendix D: Technical Specifications DSR Product Specifi cations Server Ports Number DSR800: 8 DSR1 0 1 0, 20 1 0, 401 0: 1 6 T ypes DSRIQ-PS/2, DSRIQ-USB, DSRIQ-VSN (Sun .
Appendices 69 DSR Product Specifi cations Dimensions (continued) AC -input Cable 1 8 AW G three -wire cable, with a three-lead IEC-320 receptacle on the power supply end and a country dependant plug .
70 DSR Installer/User Guide Appendix E: Sun Advanced Key Emulation Certain keys on a normal Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key.
Appendices 71 For example: For Stop + A , press and hold Ctrl+Shift+Alt and press Scroll Lock , then F1 + A . These key combinations will work with the USB DSRIQ module (if your Sun system comes with a USB port) as well as the Sun DSRIQ module. With the exception of F12 , these key combinations are not recognized by Microsoft Windows.
72 DSR Installer/User Guide Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1.
LIMITED WARRANT Y Av ocent Corporation warrants t o the original ret ail purchaser t hat this product is and will be free from defec t s in materials and w orkmanship for a period of 2 4 months from the date of purc hase. A ddit ionally , all Av oc ent product s carry an uncondit ional thirty- day sa t isfaction guarant ee.
For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-346-00 1C Avocent International Ltd.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avocent DSR1010 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avocent DSR1010 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avocent DSR1010, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avocent DSR1010 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avocent DSR1010, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avocent DSR1010.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avocent DSR1010. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avocent DSR1010 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.