Manuel d'utilisation / d'entretien du produit 3008 du fabricant Avocent
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AUT O VIEW ® 3008/30 1 6 Installer/User Guide.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
AutoV iew ® 3008/3016 Switch Inst aller/User Guide A vocent, the A vocent logo, The Po wer of Being There, AutoV iew , Dambrackas V ideo Compression and OSCAR are registered tr ademarks of A vocent Corpora tion or its affiliate s in the U.S. and other countries.
Instruction s This symbol is intended to a lert the us er to th e presence of important operating and maintenance (servicing) instructions in the literat ure accompanying the applian ce.
iii Table of Contents List of Figures ................ ................ ............. ................ ................ ................ ................. .. vii List of Tables ............... ................ ............. ................ ..........
iv AutoView 3008/3016 Switch Installer/User Guide Controlling the status flag ........... .............. .............. .............. ............... .............. .............. .... .... 19 Setting the keyboard country code ..... .................
Table of Contents v Managing AutoView switch configuration files . ...... ......................................................... ........ 56 Managing user databa ses ............... ............................ ............................ ........
vi AutoView 3008/3016 Switch Installer/User Guide The Console Menu ................... .............. ........... ... .............. .............. ............ .. .............. ........ ....... ..... 81 Network Configuration ....................... .
vii List of Figures Figure 1.1: Example Switch Configuration (Auto Vie w 3016 Switch Shown) ................ ... .............. .. 2 Figure 2.1: Basic AutoView 3016 Switch Configuration . ............ ........................................... ......
viii AutoView 3008/3016 Switch Installer/User Guide Figure 4.10: Versions Window ........ .............. .............. ............... .............. .............. .............. ...... ..... 52 Figure 4.11: AVRIQ Versions Window................... .
ix List of Tables Table 1.1: Descriptions for Figure 1.1 ................... ........... ... .............. .............. ........... ... .............. ..... 2 Table 2.1: Descriptions for Figure 2.1 ................... ........... ... ..............
x AutoView 3008/3016 Switch Installer/User Guide.
1 Product Overview Features and Benefit s Avocent AutoView 3008/ 3016 switches combi ne analog and digital techno logy to provide flexible control of data center servers, and to facilitate the OA&M (opera tions, activation and maintenance) of remote branch offices where trained operators may be unavailable.
2 AutoView 3008/3016 Switch Installer/User Guide Access the AutoView 3008/3016 switch via a st andard TCP/IP network The Avocent AutoView 3008/3016 switches provide agentless remote control and access. No special software or drivers are required on the att ached, or client, computers.
3 CHAPTER 2 Installation AutoV iew 3008/3016 Sw itch Connectivity The AutoView 3008/3016 switching system transmits keyboard, video and mouse (KV M) information between operators and targ et devices attached to the switch. The AutoView 3008/3016 switch uses TCP/IP for communication ov er a network.
4 AutoView 3008/3016 Switch Installer/User Guide Figure 2.1 illustrates a basic configuratio n for the AutoView 3016 switch. De scriptions follow in Table 2.
Chapter 2: Installat ion 5 Getting st arted Before installing your AutoView 3008/ 3016 switch, refer to the following lists to ensure you hav e all items that shipped with the switch, as well as other items necessary for proper installation.
6 AutoView 3008/3016 Switch Installer/User Guide Rack Mounting an Auto V iew 3008/3016 Switch A rack mounting kit is supplied with each Auto View 3008/3016 sw itch. You may either place the AutoView 3008/3016 switch on the rack shelf or m ount the switch directly into an Electro nic Industries Alliance (EIA) standard rack.
Chapter 2: Installat ion 7 1. Plug your monitor and either PS/2 or USB keyboard and mouse cabl e s in to the appropriat ely labeled ports on the AutoV iew switch. 2. Plug a compatible IQ or IAC module in to the appropriate ports on the back of the target server .
8 AutoView 3008/3016 Switch Installer/User Guide 3. In the Appliance Configuration me nu on th e left, click Appliance - Network and enter the appropriate Network Speed, Transmission Mode and Network Configuration settings for your network. T o connect a serial IQ module to a serial de vice : 1.
Chapter 2: Installat ion 9 NOTE: Ports 80 and 443 are configurable by the appliance administrator . In a typical configuration, as shown in Figure 2.2, the user’s computer is located outside of the firewall, and the Auto View 3008/301 6 switch resides inside the firewall.
10 AutoView 3008/3016 Switch Installer/User Guide T o connect to the AutoVie w 3008/3016 switch OBWI from out side the firewall: Open a web browser and enter the external IP address of the firewall. The AutoView 3008/3 016 Explorer window will open and prompt you to log in.
Chapter 2: Installation 11 T o cascade multiple AutoView switches if your switch does not have an ACI port: 1. Connect an A VRIQ-PS/2 modu le to the local peripheral ports on the cascaded switch. 2. Using an appropriate length of CA T 5 cable, connect the A VRIQ-PS/2 modul e from step 1 to an available port on your 3008/3016 switch.
12 AutoView 3008/3016 Switch Installer/User Guide.
13 CHAPTER 3 Local Port Operation AutoView 3008/3016 switch users can access att ached devices via the OSCAR interface OSD or the OBWI. For information on the OBWI, see Chapter 4. Basic Operations Main Dialog Box Functions T o access the OSCAR interface Main dialog box: Press Print Screen to launch the OSCAR interface.
14 AutoView 3008/3016 Switch Installer/User Guide Viewing and selecting port s and servers Use the Main dialog box to view, configure and control target devi ces in the Auto View 3008/3016 switching system. Y ou may view the target devices by name, port or by the u nique Electronic ID (EID) embedded in each IQ module.
Chapter 3: Local Port Operation 15 Sof t switching Soft switching is the ability to switch target de vices using a hotkey sequen ce. You can soft switch to a target device by pressing Print Screen and then, depending on the method you’ve selected, typing the first few characters of it s nam e or number.
16 AutoView 3008/3016 Switch Installer/User Guide Navigating the OSCAR interface This table describes how to navigate the OSCAR inte rface using the keyboard and mouse. T able 3.3: OSCAR Interface Navigati on Basics Keystroke Function <Print Screen>, Ctrl-Ctrl, Shif t-Shif t and/or Alt-Alt OSCAR interface activation sequence.
Chapter 3: Local Port Operation 17 Setup Dialog Box Functions You can configure your AutoView 3008/3 016 swit ching system from the Set up dialog box within the OSCAR interface. Select the Names butto n when initially setting up your Auto View 3008/3016 switching system to identify target devices by un ique names.
18 AutoView 3008/3016 Switch Installer/User Guide To access the OSCAR interface Setup dialog box, click Setup on the Main dialog box. Figure 3.2: OSCAR Interface Se tup Dialog Box Changing the display.
Chapter 3: Local Port Operation 19 -or- Select Port to displ a y target devices numerically by port num ber . 2. Click OK . Depending on the display m ethod selected, the correspond ing button will b e depressed in the Main dialog box. T o change how the OSC AR interface is invoked: 1.
20 AutoView 3008/3016 Switch Installer/User Guide Figure 3.4: OSCAR Interface Flag Dialog Box T o determine how the st atus flag is displayed: 1. Select Name or EID to determine what information will be di splayed. 2. Select Displayed to activate the flag display .
Chapter 3: Local Port Operation 21 Setting the keyboa rd country code NOTE: Using a keyboard code that supports a language different from that of your AutoView 3008/3016 switch firmware will cause incorrect keyboard mapping . Sun servers may use keyboard mappings for non-U S key boards.
22 AutoView 3008/3016 Switch Installer/User Guide 3. Reboot the Sun servers. After re booting, each Sun server will re quest the country code setting stored in the IQ module. NOTE: If you wish to reboot the target devices by pow er-cycling t hem, you must wait 90 seconds before rebooting.
Chapter 3: Local Port Operation 23 Figure 3.8: OSCAR Interface Devices D ialog Box When the AutoView 3008/3016 switch discov ers a cascaded switch, the numb ering format changes from an AutoView 3008/3016 port on ly to [AutoView 3008/3016 port]-[switch po rt] to accommodate each target device under that switch.
24 AutoView 3008/3016 Switch Installer/User Guide 4. Repeat steps 1-3 for each port requi ring a device type to be assigned. 5. Click OK in the Devices dialog box to save settings. NOTE: Changes made in the Device Modify dialog box are not saved to the switch until you click OK in the Devices dialog box.
Chapter 3: Local Port Operation 25 Figure 3.1 1: OSCA R Interface Name Modify Dialog Bo x 2. T yp e a name in the New Name box. Names of target devices may contain all printable characters. 3. Click OK to assign the new name. 4. Repeat steps 1-3 for each target device in the system.
26 AutoView 3008/3016 Switch Installer/User Guide T o access the OSCAR interface Commands dialog box: Activate the OSCAR interface and click Comman ds to open the dialog box shown in Figure 3.
Chapter 3: Local Port Operation 27 Figure 3.13: Scan Dialog Box 2. T he dialog bo x contains a listin g of all servers attach ed to y ou r sw it ch . Click the checkbox to the right of the server , doub le-cl ick on the desired entry , or highlight the device and click the Add/ Remove button to toggle the scan checkbox setting .
28 AutoView 3008/3016 Switch Installer/User Guide -or- From the Commands dialog box, deselect the Scan Enable checkbox. Viewing and disconnecting user connections You can view and disconnect users through the User Status dialog box. The username (U) and server (S) will always be displayed when connected to a target device (local or remote).
Chapter 3: Local Port Operation 29 Figure 3.15: OSCAR Interface Disconnec t Dialog Box 2. Click Disconnect to disconnect th e user and return to the User Status dialog box. -or- Click X or press Escape to exit the dialog box wi tho ut disconnecting a user .
30 AutoView 3008/3016 Switch Installer/User Guide Figure 3.16: OSCAR Interface V ersion Dialog Box 5. T o up grade individual IQ mo dules, click the A VRIQ button to vi ew individual A VRIQ mo dule version information. NOTE: T o upgrade multiple A VRIQ modu les simultaneously , go to step 9.
Chapter 3: Local Port Operation 31 6. Select an A VRIQ module to view and click the V ersion button .. Figure 3.18: A VRIQ V ersion Dialog Box 7. Click the Load Firmware button. 8. Click OK to initiate the upgrade and return to the Status dialog box. NOTE: During an upgrade, the A VRIQ mo dule status indicator in the Main dialog box is yellow .
32 AutoView 3008/3016 Switch Installer/User Guide Figure 3.19: A VRIQ St at us Dialog Box 10. The A VRIQ Upgrad e dialog box displays. Click OK to initiate the upgrade and return to the A VRIQ Status dialog box. Returning an A VRIQ module to factory defa ult st atus: 1.
Chapter 3: Local Port Operation 33 2. On the message box, click X or press Escape to exit without sending a Reset com mand to the target device. T o reset the local mouse and keyboard: 1. Activate the OSCA R interface and click Commands - Device Reset .
34 AutoView 3008/3016 Switch Installer/User Guide.
35 CHAPTER 4 W eb Interface Operations AutoV iew 3008/3016 Switch OBWI In addition to the OSCAR interface, AutoView 300 8/3016 switches are equ ipped with an On-Board Web Interface (OBWI) feature that provides a built-in interface to handle all basic KVM switching needs.
36 AutoView 3008/3016 Switch Installer/User Guide predefined global macros to perform acti ons with in the Vid eo Viewer window. For instructions on how to use the Video Viewer, see Chapter 5 . V iewing and Selecting Port s and Servers Before you can begin a KVM session, you must first log in to the AutoView switch OBW I.
Chapter 4: Web Interface Operations 37 Figure 4.1: Avocent AutoView 3016 Explorer Window T able 4.2: Descriptions for Figure 4.1 Number Description 1 Displays the IP address, appliance type and last six digits of the appliance MAC address and browser being accessed.
38 AutoView 3008/3016 Switch Installer/User Guide Launching a KVM Session NOTE: When using a non-proxied c onnection, video performance over a sl ower network connection may be less than optimal.
Chapter 4: Web Interface Operations 39 Figure 4.2: Disconnect Session Status Window 2. Click the checkbox for one or more users that you wish to disconnect. 3. Click the Disconnect Session button. A message appears pr ompting you to con firm the disconnect command.
40 AutoView 3008/3016 Switch Installer/User Guide • Whether an Administrator has configured global connection shari ng (A utomatic Sharing, Exclusive Connections and Stealth Connections all are configurable options that require sharing to be enabled) T o connect to ta rget devices when sharing is enabled: 1.
Chapter 4: Web Interface Operations 41 • If an Administrator has enabled Exclusive Connectio ns, and a pri mary user has set Exclusive Mode for the session, you cannot sh are the sessi on unless you have Appliance Administra to r ri ghts.
42 AutoView 3008/3016 Switch Installer/User Guide Setting up u ser account s When you select the Users category, the OBWI will retrieve an d disp l a y a lis t of usernames and current access levels from the AutoView switch. Fr om here, you can add, modify or delete users and assign access levels.
Chapter 4: Web Interface Operations 43 Figure 4.3: Users Window 2. Click the Add User butto n on the right side of the window to add a new user . -or- Click a username listed in the Users column to modify an existing user . The Add/Modi fy User window appears.
44 AutoView 3008/3016 Switch Installer/User Guide 3. T yp e the username and password you wish to a ssign to the user and th en verify the password by typing it in the V erify Password field. Th e password must be 5-16 characters and contain alphabetical characters of mixe d case and at least one number .
Chapter 4: Web Interface Operations 45 A Switch Administrator can specify the number of hours (1 to 99) th at accounts will remain locked. When Enable Lock-outs is unchecked , the Security Lock-out feature will be disabled and no users will be locked out.
46 AutoView 3008/3016 Switch Installer/User Guide NOTE: After changing Network settings, the switch must be rebooted. NOTE: Users can view all appliance information, but only Administrators can change settings. The Sessions sub-category allows you to apply controls to your vide o sessio ns.
Chapter 4: Web Interface Operations 47 The Encryption opti on allows you to specify the type of encryption to b e used for video, keybo ard and mouse sessions. You can select multiple methods when a new client connection is req uested. The AutoView 3008/3016 switch negotiat es for the highest enabled encryption method .
48 AutoView 3008/3016 Switch Installer/User Guide T o configure general SNMP settings: 1. Click the Configu r e tab in the OBWI, then click the SNMP category in the left column. Figure 4.6: SN MP Window 2. Click the Enable SNMP ch eckbox to allow the Aut oV iew switch to respond to SNMP requests over UDP port 161.
Chapter 4: Web Interface Operations 49 NOTE: After changing SNMP settings, the switch must be rebooted. See Rebooting the switch on page 56 for more information.
50 AutoView 3008/3016 Switch Installer/User Guide Modifying a server name You can use the OBWI to rename a server from a remote workstation rather than from the OSCAR interface. Figure 4.8: Servers Window T o modify a server name : 1. Click the Configu r e tab in the OBWI, then click Servers-Cascade Devices in the left column.
Chapter 4: Web Interface Operations 51 2. In the Server Name column, clic k the server you want to mo dify . Figure 4.9: Modify Server Name Window 3. T yp e the new name. Nam es must be 1-15 charact ers, include alphabeti cal characters, and may not include spaces or special char acters with the ex ception of hy phens.
52 AutoView 3008/3016 Switch Installer/User Guide T o configure a cascaded switch connection: 1. Click the Configu r e tab in the OBWI, then click Servers-Cascade Devices in the left co lumn. 2. Cli ck the name of the switch you want to configure and type the new name for the cascaded device.
Chapter 4: Web Interface Operations 53 A VRIQ versions The AVRIQ Versions sub-category allows you to view v ersion inform atio n for attached AVRIQ modules. Clicking on the EID displays a windo w that allows you to upgrade the IQ module firmware and to reset the IQ s if connected to a cascaded device.
54 AutoView 3008/3016 Switch Installer/User Guide NOTE: PS/2, USB and USB2 IQ modules are available. In additi on, the AutoView switch is compatible with all Avocent IQ modules including Sun and serial IQ modules.
Chapter 4: Web Interface Operations 55 Figure 4.12: Upgrade Appliance F i rmware (T FTP Server) Window Figure 4.13: Upgrade Appliance F irmware (File System) Window T o upgrade A VRIQ module firmware: 1.
56 AutoView 3008/3016 Switch Installer/User Guide 2. Click the Upgrade A VRIQ Firmwar e button. 3. Select the module types you want to upgrade. 4. Click Upgrade . Rebooting the switch Periodically, such as after an upgrade, you may need t o reboot the Au toView 3008/3016 switch.
Chapter 4: Web Interface Operations 57 Figure 4.14: Save Appliance Confi guration Window (File System) Figure 4.15: Save Appliance User Data Window (FTP Server) 3. (Optional) Enter and verify a passwo rd in the supplied fields. Thi s password is requested when you restore this database to an AutoV iew switch.
58 AutoView 3008/3016 Switch Installer/User Guide NOTE: Y ou may leave the password field blank if you do not want to require a password for accessing the configuration file. 4. Navigate to a location to save the configuratio n file. The location appears in the Save T o field.
Chapter 4: Web Interface Operations 59 Figure 4.16: Restore Appliance User D at a (File System) Window Figure 4.17: Restore Appliance User D at a (FTP Server) Window 3. Click Br owse and navigate to the location where you stored the saved user database file.
60 AutoView 3008/3016 Switch Installer/User Guide Configuring LDAP LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP.
Chapter 4: Web Interface Operations 61 T o configure LDAP server p arameters: 1. Select Configur e-Appliance-Au thentication-Server . 2. Identify the primary and secondary server a ddress, port and access type in the appropriate fields or radio buttons.
62 AutoView 3008/3016 Switch Installer/User Guide each type of query has three modes that utilize certain types of info rmation to determine whether or not an LDAP user has access to an a ppliance or connected target devices.
Chapter 4: Web Interface Operations 63 • Basic – A username and password query for the us er is made to th e dir ectory service. If they are verified, the user is given appliance administrator access to the appliance and any attached target devices for Query Mode (Appliance), or to any selected server fo r Qu ery Mode (Serve r).
64 AutoView 3008/3016 Switch Installer/User Guide identical to the attached targ et devices for querying target devices. The name must match exactly , including case. 5. The appliance names and target device names used for group queries are stored in the appliance.
Chapter 4: Web Interface Operations 65 Figure 4.18: Install Web Server Certificate Window 3. Select the Fields radio button , and ent e r the fo llowing fields: • Public Key Length: the number of bits you want the certificate to be. • Common Name: your name.
66 AutoView 3008/3016 Switch Installer/User Guide 5. When prompted, cli ck to view the certificate and follow the instructions t o import the certificate into the Root Certifi cate Authority folder . After the cer tificate is stored, the user should not see the certificate warning.
67 CHAPTER 5 The V ideo V iewer The V ideo V iewer Window The Video Viewer is used to conduct a KVM sess ion with the target devices attached to an AutoView 3008/301 6 switch using th e OB WI.
68 AutoView 3008/3016 Switch Installer/User Guide Figure 5. 1: Vi deo Vi ewer Wi ndow (Norma l Wind ow Mode) T able 5.1: Descriptions for Figure 5.1 Number Description 1 T itle Bar: Displays the name of the server bei ng viewed. When in Full Screen mode, th e title bar disappears and the server name appears between the menu and toolbar .
Chapter 5: The Video Viewer 69 Changing the toolbar You can choose the amount of elapsed time before the too lbar hides in the Video View er window when it is in show/hide state (that is , not locked in pla ce by the thumbtack). T o specify a toolbar hide time: 1.
70 AutoView 3008/3016 Switch Installer/User Guide 2. Click the desired resolu tion. Adjusting the view Using menus or task butt ons in th e Video Viewer window , you can do the following: • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode.
Chapter 5: The Video Viewer 71 The desktop window disappears and only the accessed device desktop is visible. The screen resizes up to a maxim um of 1024 x 7 68. If the desk top has a higher resolution, then a b lack background surrounds the full screen imag e.
72 AutoView 3008/3016 Switch Installer/User Guide 1. Select T ools - Manual V ideo Adjust from the V ideo V iewer window menu. -or- Click the Manual V id e o Adjust bu tton. The Manual Video Adjust dialog box appears. Figure 5.2 shows th e dialog box, and descriptions follow in Table 5.
Chapter 5: The Video Viewer 73 T arget video settings The Image Capture Width, Pixel Sam pling/Fine Adjust, Im age Capture Horizontal Po sition and Image Capture Vertical Position ad justments affect how the target video is captured and digitized and are seldom changed.
74 AutoView 3008/3016 Switch Installer/User Guide You can easily adjust your video parameters to ideal settings by clicking on the Auto Adjust Video button in the Manual Video Adjust dialog bo x.
Chapter 5: The Video Viewer 75 Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed The Cursor mode status of the Video Viewer window displays in th e title bar, including the keystroke that will exit Single Cursor mod e. Yo u can d efine the keystroke that will exit Single Cursor mode in the Session Opt ion s dialog box.
76 AutoView 3008/3016 Switch Installer/User Guide The Session Options dialog box appears. 2. Click the Mouse tab. 3. Select a terminating keystroke from the drop-down menu in the Si ngl e Cursor mod e area. 4. Click OK to save settings. When you enable Single Cursor mode, you can press the specified key to return to Regular Desktop mode.
Chapter 5: The Video Viewer 77 a. Click the Custom radio button to enable the X and Y fields. b. Type a scaling value in the X and Y fields. For every mouse input , the mouse movements are multiplied by the respective X and Y scalin g factors. V alid inpu t range is 0.
78 AutoView 3008/3016 Switch Installer/User Guide T o specify keyboard p ass-through: 1. Select T ools - Session Options from the V ideo V iewer window menu. -or- Click the Session Options button. The Session Options dialog box appears. 2. Click the General tab.
Chapter 5: The Video Viewer 79 Closing a Video V iewer Window Session T o close a Video V i ewer window session: Select File - Exit from the V ideo Viewer windo w.
80 AutoView 3008/3016 Switch Installer/User Guide.
81 CHAPTER 6 T erminal Operations The Console Menu Each AutoView 3008/3016 switch may al so be configured at the appliance level through the Console menu interface accessed through the 10 101 port. All terminal commands are accessed through a terminal or PC running termin al emu lation software.
82 AutoView 3008/3016 Switch Installer/User Guide A static IP configuration may be used to provid e a user-defined IP address, netmask or prefix length, and default gateway for the AutoVi ew 3008/3016 switch . DHCP is a protocol that automates the configuration of TCP/IP-enabled comp uters.
Chapter 6: Terminal Operations 83 Set Web Interface Port s Currently , the appliance and clie nt software are using ports 80 and 443 for HTTP and HTTPS port numbers respectively . Now the user will h ave th e abili ty to modify or specify alternate ports.
84 AutoView 3008/3016 Switch Installer/User Guide.
85 Appendices Appendix A: Flash Upgrades The AutoView 3008/3016 switch Flash upgrade feature allo ws you to update your appliance with the latest firmware available. This update can be performed using a Trivial File Transfer Prot ocol (TFTP) server, File Transfer Pr otocol (FTP) or using the OBWI.
86 AutoView 3008/3016 Switch Installer/User Guide 10. The AutoV iew 3008/3016 switch will begin the Fl ash upgrade pro cess. On-screen ind icators will display the upgrade progress. When the upload is compl e te, th e AutoV iew 3008/3016 switch will reset and upgrade the intern al su bsystems.
Appendices 87 Appendix B: Using Serial IQ Modules The serial IQ module is a serial -to-VGA converter that allows VT100-capable devices to be viewed from the AutoView 3008/3016 switch lo cal port or the OBW I. The actual serial data is not accessed, but is merely displayed.
88 AutoView 3008/3016 Switch Installer/User Guide • Enter Sends: This option en ables you to sp ecify the keys that are transmitted when Enter is pressed.
Appendices 89 T o configure a serial IQ module: 1. Press Ctrl-F8 . The Configuration Screen will appear . 2. Select a parameter to change. Y ou can navigate the Configuration Screen using the Up Arrow and Down Arro w keys. 3. Modify the selected value using the Left Arro w and Right Arrow keys.
90 AutoView 3008/3016 Switch Installer/User Guide T o use History mode: 1. Press Ctrl-F9 . The mode will display as History . 2. Press one of the following key comb in ations to perform the indicated action: • Home : Move to the top of the buffer . • End : Move to the bottom of the buffer .
Appendices 91 Appendix C: UTP Cabling This appendix discusses various aspects of conn ection media. The perfor mance of an AutoView 3008/3016 switchin g system depends on hig h quality connections. Poor quality or poorly installed or maintained cabling can diminish Aut oVi ew 3008 /3016 switching system performance.
92 AutoView 3008/3016 Switch Installer/User Guide Cabling inst allation, ma inten ance and safety tip s The following is a list of important safety considerat ions that should be reviewed prior to installi ng or maintaining your cables: • Keep all UTP runs to a maximum of 100 feet each.
Appendices 93 Appendix D: T echnical Specifications T able D.1: AutoView 3008/3016 Switch Product Specifications Server Port s Number 16 - AutoView 3016 switch 8 - AutoView 3008 switch Ty p e PS/2, Su.
94 AutoView 3008/3016 Switch Installer/User Guide Network Connection Number 1 Ty p e 10/100 Ethern et Connector 8-pin modular Local Port Number 1 Ty p e PS/2, USB a nd VGA USB Device Port Number 2 Ty p e USB 1.
Appendices 95 Appendix E: Sun Ad vanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced K ey Emulation mod e and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key.
96 AutoView 3008/3016 Switch Installer/User Guide For example: For Stop + A , press and hol d Ctrl+Shift+Alt and press Scroll L ock , then F1 + A . These key combinations will work with the serial USB IQ m odule (if your Sun sy stem comes with a USB port) as well as the Sun VSN and WSN IQ modules.
Appendices 97 Appendix F: T echnical Support Our Technical Support staff is ready to assist yo u wit h any instal lation or operating issues you encounter with your Avocent produ ct. If an issue should develo p, follow the steps belo w for the fastest possible service.
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590-920-50 1 C For T echnical Support : www.avocent.com/support.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avocent 3008 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avocent 3008 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avocent 3008, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avocent 3008 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avocent 3008, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avocent 3008.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avocent 3008. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avocent 3008 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
