Manuel d'utilisation / d'entretien du produit AP9635 du fabricant Schneider Electric
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User ’ s Guide AP9635 Network Management Card.
This manual is available in English on the enclosed CD. Dieses Handbuch ist in Deutsch auf der beiliegenden CD -ROM verfügbar . Este manual está disponible en español en el CD-ROM adjunto. Questo manuale è disponibile in italian o nel CD-ROM allegato.
Content s Network Management Card User’s Guide i Introduction ................. .................... ................... ............. 1 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . .
Network Management Card User’s Guide ii Command Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 about .
Network Management Card User’s Guide iii Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Quick status icons .
Network Management Card User’s Guide iv Logs .................. ...................... ....................... ................. 43 Use the Event and Data Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Event log . . . . . . . . .
Network Management Card User’s Guide v FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Administration: Notification .. ...................... ................. 65 Event Actions. . . . . . . .
Network Management Card User’s Guide vi Use the Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 7 Configure the basic T C P/IP settings remotely . . . . . . . . . . . . . . . . 77 Configure or reconfigure th e TCP/IP settings locally .
Network Management Card User’s Guide vii Appendix A: List of Suppo rted Commands ................ 91 Two-Year Factory Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Terms of warranty . . . . . . . . . . . . . . . . . . .
Network Management Card User’s Guide 1 Introduction Product Description Features The American Power Conversion Ne twork Management Card (AP9635) is a W e b-based product that manages supported devic.
2 Network Ma nagement Card User ’s Guide Initial setup Y ou must define three TCP/IP set tings for the Network Management Ca rd before it can operate on the network: • IP address of the Management Card • Subnet mask • IP address of the default gateway Caution: Do not use the loopback address (127 .
Network Management Card User’s Guide 3 Access priority for logging on Only one user at a time can log on to the Management Card. The priority for access , beginning with the highest priority , is as.
4 Network Ma nagement Card User ’s Guide How to Recover from a Lost Password Y ou can use a loca l computer that connects to the Ma nagement Card through the serial port to access the command line interface. 1. Select a serial port at the local computer , a nd disable any service that uses that port.
Network Management Card User’s Guide 5 Front Panel Features Item Description 1 USB ports Reserved for future use. 2 Universal I/O sensor port Connects external sensors to the Network Managem ent Card. ( 3 Modem port Used for T ele Serv ice Connect (TLS) (MGE Gala xy 300 and MGE Galaxy 7000 only).
6 Network Ma nagement Card User ’s Guide St atus LED This LED indicates the status of the Management Card. Link-RX/TX (10/100) LED This LED indicates the network status. Condition Description Off One of the following situat ions exists: • The Management Card is not receiving input power .
Network Management Card User’s Guide 7 W atchdog Features Overview T o detect internal problems and recover from unanticipated inputs, the Management Card uses internal, system-wide watchdog mechanisms. When it restar ts to recover from an internal problem, a System: Wa r m s t a r t event is recorded in the event log.
8 Network Ma nagement Card User ’s Guide Command Line Interface How T o Log On Overview Y ou can use either a local (seria l) connection, or a remote (T elnet or SSH) connection with a computer on the same network as the Network Management Card to access the command line interface.
Network Management Card User’s Guide 9 Local access to the command line interface. For local access, use a computer tha t connects to the Management Card through the serial po rt to access the command line interface: 1. Select a serial port at the computer and disable any service that uses the port.
10 Network Ma nagement Card Use r’s Guide Up Time: 0 Days 21 Hours 21 Minutes • T wo fields report when you lo gged in, by date and time. Date : 03/30/2009 Time : 5:58:30 • T h e User field reports whether yo u logged in through the Administrator or Dev ice Manager account.
Network Management Card User’s Guide 11 Using the Command Line Interface Overview The command line interface provides options to configure the network settings and monitor the Management Card. T o view the status of the UPS, you must ac cess the W eb interface of the Management Card.
12 Network Ma nagement Card Use r’s Guide Synt ax exampl es A command that support s multiple options: user [-an <admin name>] [-ap <admin password>] In the preceding example, the user command accepts the option -an , which defines the Administrator user name, a nd the option -ap , which defines the Administrator password.
Network Management Card User’s Guide 13 Command Descriptions ? Access: Administrator, De vice User Description: V iew a list of all the CLI commands availa ble to your account type. T o view help text for a specific command, type the comm and followed by a question mark.
14 Network Ma nagement Card Use r’s Guide boot Access: Administrator only Description: Define how the Management Ca rd will obtain its network settings, i n cluding the IP address, subnet mask, and defau lt gateway . Then configure the BOOTP or DHCP server settings.
Network Management Card User’s Guide 15 console Access: Administrator only Description: Define whether users can access the command line interface using T elnet, which is enabled by default, or Secure SHell (SSH), wh ich provides protection by transmitting user names, passwords, and data in encrypted form.
16 Network Ma nagement Card Use r’s Guide Example 2: T o define the date as October 30 , 2010, us ing the format configured in the preceding example, type: date -d “2010-10-30” Example 3: T o define the time as 5:21:03 p.
Network Management Card User’s Guide 17 eventlog Access: Administrator, De vice User Description: V iew the date and time you retrieved the event lo g, the status of the UPS, and the status of sensors connected to the Management Card. V iew the most recent device events, and the date and time they occurred.
18 Network Ma nagement Card Use r’s Guide ft p Access: Administrator only Description: Enable or disable access to the FTP server . Optionally , change the port setting to the number of any unuse d port from 5001 to 3276 8 for added security .
Network Management Card User’s Guide 19 n e tsta t Access: Administrator, De vice User Description: V iew the status of the network and all active IPv4 and IPv6 addresses. ntp Access: Administrator Description: V iew and configure the ne twork time protocol parameters.
20 Network Ma nagement Card Use r’s Guide portSpeed Access: Administrator Description: Example: T o configure the TCP/IP p ort to communicate using 100 Mbps with half-duplex communication (communica.
Network Management Card User’s Guide 21 radius Access: Administrator only Description: V iew the existing RADIUS se ttings, enable or disable R ADIUS authentication, and configure basic authentica tion parameters for up to two RADIUS servers.
22 Network Ma nagement Card Use r’s Guide resetT oDef Access: Administrator only Description: Example: T o reset all of the configuration changes ex cept the TCP/IP settings for the Management Card, type: resetToDef -p keepip snmp, snmp3 Access: Administrator only Description: Enable or disable SNMP 1 or SNMP 3.
Network Management Card User’s Guide 23 tcpip Access: Administrator only Description: Manually configure these network settings for the Ma nagement Card: Example 1: T o view the network settings of the Management Card, type tcpip and press E NTER . Example 2: T o manually configure an IP address of 150.
24 Network Ma nagement Card Use r’s Guide tls Access: Administrator only Description: Manually configure the TLS settings for the Ma nagement Card. TLS is an optional remote monitoring service available on the MGE Ga laxy 300 and MGE Galaxy 7000 UPS systems.
Network Management Card User’s Guide 25 uio Access: Administrator , Device Us er Description: This comm and is available for an AP9631 an d AP96 35 Network Management Card with a connected Dry Contact I/O Accessory (AP9810).
26 Network Ma nagement Card Use r’s Guide user Access: Administrator only Description: Configur e the user name and password for each account type, and config ure the inactivity timeout.
Network Management Card User’s Guide 27 web Access: Administrator Description: Enable access to the W eb inte rface using HTTP or HTTPS. For additional security , you can ch ange the port setting for HTTP and HTTPS to any unused port from 5000 to 32768.
28 Network Ma nagement Card Use r’s Guide We b I n t e r f a c e Introduction Overview The W eb interface provides options to manage the Ma nagemen t Card and view the status of its UPS.
Network Management Card User’s Guide 29 URL address format s T ype the DNS name or IP address of the Management Card in the W e b browser ’ s URL address field and press E NTER . When you spec ify a non-default W eb server po rt in Internet Explo rer , you must include http:// or https:// in the URL.
30 Network Ma nagement Card Use r’s Guide Home Page Overview On the Home page of the interface, displa yed when you log on , you can view active alarm conditions and the most recent events recorded in the event log.
Network Management Card User’s Guide 31 How to Use the T abs, Menus, and Links Ta b s In addition to the tab for the Home page, the following tabs are displayed. Clic k a tab to display a set of menu options : • UPS : Display UPS status, configure PowerChute Network Shutdown, and view information about the UPS.
32 Network Ma nagement Card Use r’s Guide Monitor the UPS and Configure Shut downs Overview Page The Ov erview page is displayed by default when you click the UPS tab or when you click Overview on the left navigation menu of that tab.
Network Management Card User’s Guide 33 • In a list: – Input V oltage : The AC voltage (V AC) being rece ived by each phase of the UPS. – Output V oltage : The AC voltage (V AC) each phase of the UPS is providing to its load. – Ambient T emperature : The highest internal temperature reported by the power modules in the UPS.
34 Network Ma nagement Card Use r’s Guide The PowerChute Option The PowerChute option, available in the left navigation menu of the UPS tab, enables you to use the PowerChute Network Shutdown utility to shut down a maximum of 50 servers on the network that use a client version of the utility .
Network Management Card User’s Guide 35 PowerChute Network Shut down configuration parameters Note: By default, the PowerChute clients initiate a graceful sh utdown when the UPS has 120 seconds of runtime remaining.
36 Network Ma nagement Card Use r’s Guide The About Option This option provides the followi ng information ab out the UPS: • Model : The model name of the UPS. • Serial Number : The unique identification number of the UPS, also provided on the UPS.
UPS Network Management Card 2 Use r’s Guide 37 Environment al Monitoring Note: If you install a Dry Contact I/O Accessory , AP9810, at your Network Management Card, the Environment tab displays two top menu bar options, Universal I/O and Environment .
38 UPS Network Management Card 2 User’s Guide T emperature and Humidity Page Brief st atus Click T emp & Humidity on the left navigation menu to display the na me, alarm status, temperature, and humidity (if supported) for each sensor .
UPS Network Management Card 2 Use r’s Guide 39 Example of falling but wavering temperature: The minimum temperature threshold is 55°F , and the temperature hysteresis is 3°F .
40 UPS Network Management Card 2 User’s Guide Input Cont act s Page Brief st atus Click Input Contacts on the left navigation menu to display the name, alarm status , and state (open or closed) of each input contact.
UPS Network Management Card 2 Use r’s Guide 41 Output Relay Page This option is only available for devices with in stalled Dry Contact I/O Accessories. Select the Environment tab, then U niversal I/O from the top menu bar . Click Output Relay to display the status of the output relay and configure its values.
42 UPS Network Management Card 2 User’s Guide Configuring the Control Policy For an AP9631 Network Manageme nt Card with up to two connected Dry Contact I/O Accessories (AP9810), you can configure its outputs to respond to events, a nd you can configure the UPS and outputs to respond to inpu t alarms.
Network Management Card User’s Guide 43 Logs Use the Event and Dat a Logs Event log Path: Logs > Event s > options Y ou can view , filter , or delete the event log. By defa ult, the log displays all ev ents recorded during the last two days, in reverse chronological or der .
44 Network Ma nagement Card Use r’s Guide Note: Events are processed through the filter using OR logic. • Events that you do not select from the Filter By Severity l ist never display in the filtered event log, even if the event occurs in a category you selec ted from the Filter by Category list.
Network Management Card User’s Guide 45 T o display the dat a log (Logs > Data > log): • By default, view the data log as a page of the W e b interface . The most recent data item is recorded on page 1. From the navigation menu below the log: – Click a page number to open a specifi c page of the log.
46 Network Ma nagement Card Use r’s Guide Graphing large amounts of data m ay cause perform ance proble ms on the computer and W eb browser you are using. Reducing the number of data points o r data lines being grap hed may improve performance. T o display the graph containing the selec ted data on the current web page, click Apply .
Network Management Card User’s Guide 47 T o resize the dat a log (Logs > Data > size): By default, the data log stores 400 events. Y ou ca n change the number of data points the log stores. When you resize the data log, all ex isting log entries are de leted.
48 Network Ma nagement Card Use r’s Guide T o use SCP to retrieve t he files. T o use SCP to retrieve the event.csv file, use the following command: scp username@hostname_or_ip_address :event.csv ./event.csv T o use SCP to retrieve the data.csv file, use the following command: scp username@hostname_or_ip_address :data.
Network Management Card User’s Guide 49 Syslog servers Administrators can configure u p to four Syslog servers to recieve notifications of events. Managing the Syslog servers (Logs > Syslog > servers): T o add a new Syslog server, cli ck Add Server .
50 Network Ma nagement Card Use r’s Guide Administration: Security Local Users Setting user access Path: Administration > Security > Local Users > options The Administrator user account always has access to the Management Card. The Device User and Read-Only User accounts are en abled by default.
Network Management Card User’s Guide 51 Select one of the following: • Local Authentication Only : RADIUS is disabled. Local authentication is enabled. • RADIUS, then Local Authentication : RADIUS and local authentication are enabled. Authentication is requested from the RADIUS server first.
52 Network Ma nagement Card Use r’s Guide Configuring the RADIUS Server Summary of the configuration procedure Y ou must configure your RADIUS server to work with the Management Card.
Network Management Card User’s Guide 53 Inactivity T imeout Path: Administration > S ecurity > Auto Log Off Use this option to configure the time (3 minutes by de fault) that the system wa its before logging of f an inactive user . If you change this value, you mu st log of f for the chan ge to take e f fect.
54 Network Ma nagement Card Use r’s Guide Administration: Network Features TCP/IP and Communication Settings TCP/IP settings Path: Administration > Networ k > TCP/IP > IPv4 settings The TCP.
Network Management Card User’s Guide 55 DHCP response options Each valid DHCP response contains options that pr ovide the TCP/IP settings th at the Management Card needs to operate on a network, and other informatio n that af fects the Management Card’ s operation.
56 Network Ma nagement Card Use r’s Guide download the .ini file. After the download, the Management Card uses the .ini file as a boot file to reconfigure its settings.
Network Management Card User’s Guide 57 Port S peed Path: Administration > Network > Port Speed The Port Speed setting defines the communicatio n speed of the TCP/IP port.
58 Network Ma nagement Card Use r’s Guide • Select test to send a DNS query that tests the setup of your DNS servers: –A s Query T ype , select the method to use for the DNS query: • by Host :.
Network Management Card User’s Guide 59 We b Path: Administration > Network > We b > options Option Description access T o activate changes to any of these sel ections, log off from the Management Card: • Disable : Disables access to the W eb interface.
60 Network Ma nagement Card Use r’s Guide C onsole Path: Adm inistration > Network > Co nsole > options Note: T o use SSH, you must h ave an SSH client in stalled. Most Linux and other UNIX ® platforms i nclude an SSH c lient, but Microsof t W indows operating systems do not.
Network Management Card User’s Guide 61 SNMP All user names, passwords, and community names fo r SNMP are transferred over the network as plain text. If your network requires the high security of encryption, disable SNMP access or set the access for each community to Read.
62 Network Ma nagement Card Use r’s Guide SNMPv3 Path: Administration > Network > SNMPv3 > options For SNMP GET s, SET s, and trap receivers, SNMPv3 uses a sys tem of user profiles to identify users.
Network Management Card User’s Guide 63 Modbus Path: Administration > Networ k > Modbus > serial (or TCP) Enable or disable access to the Modbus serial or TCP interface by selecting or clearing the Enable check box.
64 Network Ma nagement Card Use r’s Guide FTP Server Path: Administration > Network > FTP Server The FTP Server settings enable (by defa ult) or disable access to the FTP server and specify the TCP/IP port (21 by default) that the FTP server uses to communicate with the Management Card.
Network Management Card User’s Guide 65 Administration: Notification Event Actions Path: Administration > Notifi cation > Event Actions > options T ypes of notification Y ou can configure event a ctions to oc cur in response to an event or gr oup of events.
66 Network Ma nagement Card Use r’s Guide Configuring by event. T o define event actions for an individual event: 1. Select the Administration tab, Notification on the top menu bar, an d by event under Event Actions on the left navigation menu.
Network Management Card User’s Guide 67 Active, Automatic, Direct Notification E-mail notification Overview of setup. Use the Simple Mail T ransfer Protocol (SMTP) to send e-mail to up to four recipients when an event occurs.
68 Network Ma nagement Card Use r’s Guide E-mail recipient s . Path: Administration>Notification>E-mail>recipients Identify up to four e-mail recipients. E-mail test . Path: Administration>Notification>E-mail>test Send a test message to a configured recipient.
Network Management Card User’s Guide 69 SNMP trap s T rap Receivers . Path: Administration > Notification > SNMP T raps > t rap receivers V iew trap receivers by NMS IP/Host Na me. Y o u can configure up to six trap receivers. • T o open the page for configuring a new trap receiver , click Add T rap Receiver .
70 Network Ma nagement Card Use r’s Guide To . Select the IP address or host name to which a test SNMP trap will be sent. If no trap receiver is configured, a link to the T rap Receiver configuration page is di splayed.
Network Management Card User’s Guide 71 Syslog Settings. Path: Logs > Syslog > settings Syslog test and format example. Path: Logs > Syslog > test Send a test message to the Sysl og servers config ured through the servers option. 1. Select a severity to assign to the test message.
72 Network Ma nagement Card Use r’s Guide Administration: General Options Identification Path: Administration > General > Identification Define the Name (the device name), Location (the physical location), and Contact (the person responsible for the device) used by InfraStruxure Ce ntral and the SNMP agent of the Management Card.
Network Management Card User’s Guide 73 Daylight saving Path: Administration>General> Date & Time>daylight saving Enable traditional United Stat es Da ylight Saving T ime (DST), or en able and configur e a customized daylight saving time to match how Da ylight Saving T ime is implemen ted in your local area.
74 Network Ma nagement Card Use r’s Guide Event Log, T emperature Unit s, and Log-In Page Path: Administration > General > Preferences Color-code event log text This option is disabled by default. Select the Event Log Color Coding check box to enab le color-coding of alarm text recorded in the even t log.
Network Management Card User’s Guide 75 Reset the Management Card Path: Administration > General > Reset/Reboot Configure Links Path: Administration > General > Quick Links Select the Ad.
76 Network Ma nagement Card Use r’s Guide Device IP Configuration Wizard Cap abilities, Requirement s, and Inst allation How to use the Wizard to configure TCP/IP settings The Device IP Confi gurati.
Network Management Card User’s Guide 77 Use the Wizard Note: Most software firewalls must be tempor arily disabled for the W izard to discover unconfigured Network Manag ement Cards. Configure the basic TCP/IP settings remotely Prep are to configure the settings.
78 Network Ma nagement Card Use r’s Guide Configure or reconfigure th e TCP/IP settings locally 1. Contact your network administrator to obtain valid TCP/IP settings. 2. Connect the provided serial configuration cable (part number 940-0299) from an available communications port on you r computer to the serial port of th e card or device.
Network Management Card User’s Guide 79 How to Export Configuration Settings Retrieving and Exporting the .ini File Summary of the procedure An Administrator can retrieve the .ini file of a Netwo rk Management Card and expo rt it to another Management Card or to multiple Management Cards.
80 Network Ma nagement Card Use r’s Guide Customizing. Y ou must customize the file before you export it. 1. Use a text editor to customize the file. – Section headings, keywords, and pre-defined valu es are not case-sensitive, but string values that you define are case-sensitive.
Network Management Card User’s Guide 81 The Upload Event and Error Messages The event and its error messages The following event occurs when the receiving Network Management Card completes using the .
82 Network Ma nagement Card Use r’s Guide Related T opics On W indows operating syst ems, instea d of transferring .ini files, you can use the Device IP Configuration W izard to update th e basic TCP/IP settings of the Mana gement Card and configure other settings through its user interface.
Network Management Card User’s Guide 83 File T ransfers How to Upgrade Firmware Benefit s of upgrading firmware When you upgrade the firmware on the Network Management Card: • Y ou obtain the latest bug fix es and performance improvements. • New feature s become a vailable for im mediate use.
84 Network Ma nagement Card Use r’s Guide Note: In manual upgrades, lo ad the boot monitor module firs t, then the American Power Conversion operating system module, and finally , the application module. T o extract the firmware files: 1. Run the NMC2 Firmware Upgrade Utility .
Network Management Card User’s Guide 85 T o transfer the files: 1. Open a command prompt window of a computer on the network. Go to the directory that co ntains the firmware files, and list the files: C:> cdapc C:apc> dir For the list ed files, xxx represents the firm ware version number: • apc_hw05_aos_ xxx .
86 Network Ma nagement Card Use r’s Guide Use FTP or SCP to upgrade mu ltiple Management Cards. T o upgrade multiple Network Management Cards using an FTP client or using SC P , write a script which automatically performs the procedure.
Network Management Card User’s Guide 87 Use a USB drive to transfer t he files Note: Before starting the transfer , make sure the USB drive is formatted in F A T32. 1. Download the update files and unzip them. 2. Create a folder na med apcfirm on the USB drive.
88 Network Ma nagement Card Use r’s Guide Adding and Changing Language Packs Note : Language packs are not available for th e MGE Galaxy 300 or MGE Galaxy 7000. The Symmetra PX 250 and Symmetra PX 500 do not support Italian or Jap a nese as options for the language packs.
Network Management Card User’s Guide 89 T roubleshooting Management Card Access Problems For problems that are not described here, se e the troubleshooting flowcharts on the APC Network Management Card Utility CD. Click the T roubleshooting link i n the CD interface.
90 Network Ma nagement Card Use r’s Guide SNMP Issues Prob lem S olution Unable to perform a GET • V erify the read (GET) community name (SNM Pv1) or the u ser profile configuration (SNMPv3). • Use the command line interface or W eb inte rface to ensure that the NMS has access.
Network Management Card User’s Guide 91 Appendix A: List of Supported Commands ? about alarmcount [-p [all | warning | critical]] boot [-b <dhcp | bootp | manual>] [-c <dhcp cookie> [ena.
92 Network Ma nagement Card Use r’s Guide tcpip [-S [enable | disable]] [-i <IP address>] [-s <subnet mask>] [-g <gateway>] [-d <domain name>] [-h <host name>] tcpip6 [.
Network Management Card User’s Guide 93 web [-S <disable | http | https>] [-ph <http port #>] [-ps <https port #>] xferINI xferStatus.
94 Network Ma nagement Card Use r’s Guide T wo-Y ear Factory W arranty This warranty applies only to the products you purchase for your use in accordance with this manual. T erms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase.
Network Management Card User’s Guide 95 NO SALESMAN, EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR V ARY THE TERMS OF THIS W ARRANTY . W ARRANTY TERMS MA Y BE MODIFIED, IF A T ALL, ONL Y IN WRITING SIGNED BY AN APC OFFICER AND LEGAL DEP ARTMENT .
5/201 1 990-3197B-00 1 APC W orldwide Customer Support Customer support for this or any other APC product is available at no char ge in any of the following ways: • V isit the APC W eb site to acce ss documents in the APC Knowledg e Base and to submit customer support requests.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Schneider Electric AP9635 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Schneider Electric AP9635 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Schneider Electric AP9635, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Schneider Electric AP9635 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Schneider Electric AP9635, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Schneider Electric AP9635.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Schneider Electric AP9635. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Schneider Electric AP9635 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
