Manuel d'utilisation / d'entretien du produit 2402 du fabricant Avaya
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i IP Office 4.0 2402 and 5402 User Guide 15-601057 Issue 4a (11 th December 2006).
© 2006 Av aya Inc. A ll Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document w as complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. C hanges and corrections to the information in this document may be incorporated in future releases.
2402 and 5402 User Guide Page iii IP Office 4.0 15-601057 Issue 4a (11th December 2006) T able of Content s The Te lephone ............................................................................................................................ 1 About this Guide .
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2402 and 5402 User Guide Page 1 IP Office 4.0 15-601057 Issue 4a (11th December 2006) The T elephone About this Guide This guide describes how to use all the feat ures on your Avaya IP Office 2402/5402 phone. For basic phone settings and functionality, refer to the relevant Quick Reference Guide for your IP Office phone.
2402 and 5402 User Guide 2402 and 5402 User Guide Page 2 IP Office 4.0 15-601057 Issue 4a (11th December 2006) 4. Call Handling Buttons: • HOLD: Red button used to place a call on hold. • TRANSFER: TRANSFERs a call to another phone. • CONFERENCE: Sets up conference calls with more than one other person.
The Telephone 2402 and 5402 User Guide Page 3 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Call Appearance Keys The main call handling screen contains two buttons set as 'Call Appearance' keys.
2402 and 5402 User Guide 2402 and 5402 User Guide Page 4 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Logging On Your administrator has created your initial configuration so that you will be automatically logged on to your home extension.
The Telephone 2402 and 5402 User Guide Page 5 IP Office 4.0 15-601057 Issue 4a (11th December 2006) No User The NoUser configuration will be used for extensions where the home user is not currently lo.
2402 and 5402 User Guide 2402 and 5402 User Guide Page 6 IP Office 4.0 15-601057 Issue 4a (11th December 2006) The Display B Phone Locked: Internal calls only. D Call Forwarding On: See Call Forwarding. G In Group: You can enable/disable group membership.
2402 and 5402 User Guide Page 7 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Basic Call Handling Features Answering a Call When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated call appearance display.
2402 and 5402 User Guide 2402 and 5402 User Guide Page 8 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Clearing a Call To clear an established call: Either: • Replace the handset. • Press DROP . Redial The Redial feature automatically redials the last extension or outside number (up to 24 digits) you dialed.
Basic Call Handling Features 2402 and 5402 User Guide Page 9 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Mute With a call in progress, you can stop the other party from hearing you. To switch off your handset microphone: 1. Press MUTE . The lamp beside Mute is lit.
2402 and 5402 User Guide 2402 and 5402 User Guide Page 10 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Transfer The Transfer feature allows you to transfer a call from your phone to another extension or outside number. Two call appearance keys are required for the Transfer feature.
2402 and 5402 User Guide Page 11 IP Office 4.0 15-601057 Issue 4a (11th December 2006) System Features System Features Introduction As well as your phones specific features that only the system administrator can allocate , you can access a number of system features by dialling short codes.
2402 and 5402 User Guide 2402 and 5402 User Guide Page 12 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Diverting Calls You can divert your calls to another extension using Follow Me . Unlike Forwa rd , Follow me can only be used to divert calls to another internal extension on the same IP Office.
System Features 2402 and 5402 User Guide Page 13 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Ring Back If your system administrator has allocated you the Ring Back When Free feature under a dial pad digit and you call an extension that does not answer or is busy, you can: 1.
2402 and 5402 User Guide 2402 and 5402 User Guide Page 14 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Voicemail You can enable voicemail to allow callers to leave messages when you are out of the office, away from your desk or engaged on another phone call.
System Features 2402 and 5402 User Guide Page 15 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Default Short Codes The following are the normal default short codes availabl e to all users. Your system administrator may add additional codes for other features and for speed dials.
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2402 and 5402 User Guide Page 17 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Index A about this guide.......................................................... 1 answering ca lls .......................................................... 7 B buttons .
2402 and 5402 User Guide Page 18 IP Office 4.0 15-601057 Issue 4a (11th December 2006) Performance figures and data quoted in this docum ent are typical, and must be specifically confirmed in writing by Avaya before they becom e applicable to any particular order or contract.
Compact Business Center Compact Contact Center Compact Business Center Compact Contact Center Shore Communications Ltd Mint House Tel: 0870 429 9876 4 – 6 Stanley Park Road Fax: 0870 429 9879 Wallington, Web: www.shorecomms.co.uk Surrey, SM6 0EU Email: info@shorecomms.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avaya 2402 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avaya 2402 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avaya 2402, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avaya 2402 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avaya 2402, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avaya 2402.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avaya 2402. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avaya 2402 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
