Manuel d'utilisation / d'entretien du produit SNC-B5399P du fabricant Samsung
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SNC-B5399(P) imagine the possibilities Thanks you for purchasing this Samsung product. To receive a more complete service, please visit our website www.
2_ overview overview CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this unit.
English _3 ● OVERVIEW Do not install the unit in humid, dusty, or sooty locations. Doing so may cause fi re or electric shock. If any unusual smells or smoke come from the unit, stop using the product. In such case, immediately disconnect the power source and contact the service center.
overview 4_ overview CAUTION Do not drop objects on the product or apply strong blows to it. Keep away from a location subject to excessive vibration or magnetic interference. Do not install in a location subject to high temperature (over 50°C), low temperature (below -10°C), or high humidity.
English _5 ● OVERVIEW FCC STATEMENT This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions : 1) This device may not cause harmful interference, and 2) This device must accept any interference received including interference that may cause undesired operation.
overview 6_ overview IMPORTANT SAFETY INSTRUCTIONS Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
English _7 ● OVERVIEW OVERVIEW 2 6 Important Safety Instructions 9 Product Features 9 Recommended PC Specifi cations 10 What’s Included 11 At a Glance CONTENTS INSTALLATION & CONNECTION 14 14.
overview 8_ overview WEB VIEWER 47 47 Connecting to the camera 48 Login 49 Installing ActiveX 50 Using the Live Screen 51 Backup 54 Using the SD Search Viewer Screen SETUP SCREEN 55 55 Accessing the S.
English _9 ● OVERVIEW PRODUCT FEATURES Support various communication protocols Supports TCP/IP, UDP, RTP/RTSP, SMTP for email, and FTP protocols as well as various internet protocols such as ARP, HTTP, HTTPS and DHCP. Web Browser-based Monitoring Using the Internet web browser to display the image in a local network environment.
overview 10_ overview WHAT’S INCLUDED Please check if your camera and accessories are all included in the product package. Image Part name Standard Quantity Usage Camera SNC-B5399 1 CD User Manual/ IP INSTALLER S/W 1 User Manual 1 Cable for test monitor connection 1 Used to connect to a monitor for camera operation test.
English _11 ● OVERVIEW AT A GLANCE Appearance Item Description Dome Cover Dome cover for the lens and unit protection. Heater Operates if ambient temperature drops below 5°C, for defrosting the dome cover. Main unit Main unit includes the lens, switch board, PCB boards and screws.
overview 12_ overview Inside Item Description Network Port Used to connect a PoE or LAN cable. Alarm In / Out terminals Alarm in/out terminals can be configured as follows: - ALARM IN : Terminal for Alarm Input. - ALARM OUT : Terminal for Alarm Output.
English _13 ● OVERVIEW Components Item Description Inner Cover Cover for the main unit’s protection. Side wing hooks By lifting it while gently pressing the both ends, you can separate the inner cover. Monitor Out Using the test monitor cable, you can connect to a mobile display for camera test.
14_ installation & connection installation & connection DISASSEMBLING To connect the alarm in/out, the dome cover and lens cover are to be separated. Using the L-wrench provided, loosen 3 screws by turning them counterclockwise and separate the dome cover.
English _15 ● INSTALLATION & CONNECTION INSERTING/REMOVING AN SD MEMORY CARD Inserting an SD Memory Card Push the SD memory card in the direction of the arrow shown in the diagram. Do not insert the SD memory card while it’s upside down by force.
installation & connection 16_ installation & connection MEMORY CARD INFORMATION (NOT INCLUDED) What is a memory card? The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices.
English _17 ● INSTALLATION & CONNECTION CONNECTING WITH OTHER DEVICE Power Supply Connect the power adaptor and camera’s power in jack. Be careful not to reverse the polarity when you connect the power cable. You can also use a router featuring PoE (Power over Ethernet) to supply power to the camera.
installation & connection 18_ installation & connection Connecting to Audio Input/Output Connect the AUDIO IN port of the camera with the microphone directly or LINE OUT port of the amplifi er that the microphone is connected to. Direct Mic Connection : Set Audio Input Gain high (10).
English _19 ● INSTALLATION & CONNECTION Audio I/O Block Diagram Audio Codec G.711 PCM. µ-law 64kbps 8kHz sampling Full duplex Audio Audio in Used for mono signal line input (Max.
installation & connection 20_ installation & connection Connecting to the I/O port box Connect the Alarm I/O cable to the corresponding port of the inner port box. ALARM IN 1, 2 : Used to connect the alarm input signal. GND : Used for earth-grounding.
English _21 ● INSTALLATION & CONNECTION INSTALLATION Precautions before installation Ensure you read out the following instructions before installing the camera: Select an installation site (ceiling or wall) that can endure at least 5 times of the camera weight.
installation & connection 22_ installation & connection CORNER MOUNT ADAPTOR (SCX-300KM) This is an adaptor for WALL MOUNT ADAPTOR (SCX-300WM) installation on the corner of wall joint. Installing on the ceiling directly Using the L-wrench provided, loosen 3 screws by turning them counterclockwise and separate the dome cover.
English _23 ● INSTALLATION & CONNECTION Loosen 3 screws by turning them counterclockwise, press both left and right lock releases inwards (in arrow direction) to unlock the stopper, and then separate the camera from the case.
installation & connection 24_ installation & connection Flushed installation on the ceiling Using the provided template, drill a hole for the camera unit and fi xing holes (diameter 5mm, more than 35mm deep) on the ceiling. Insert the plastic anchors (HUR-5) fully into the fi xing holes.
English _25 ● INSTALLATION & CONNECTION Installing on adaptors (sold separately, SCX-300WM, 300CM, 300KM, 300PM) Separate the dome cover and case. For separating dome cover and case, refer to the steps 1 and 2 of “ Installing on the ceiling directly ”.
installation & connection 26_ installation & connection Adjusting the monitoring direction for the camera You can adjust the camera direction only when the camera is fixed on the ceiling. Then, turning the camera to the left or right is referred to as "Panning", while tilting the angle is "Tilting".
English _27 ● CAMERA SETUP camera setup You can configure the camera settings using the Web Viewer. For accessing the Web Viewer, refer to " Network Connection and Setup ". (page 36) HOW TO USE THE MENU KEY Follow the steps below if you run the Web Viewer for setting the menus.
28_ camera setup camera setup MAIN MENU You can configure the camera settings to your preference. PROFILE You can select a mode that is appropriate to the camera installation environment. CAMERA SET Confi gure the camera functions and settings. PRIVACY ZONE You can confi gure the privacy settings.
English _29 ● CAMERA SETUP CAMERA SETUP You can configure the general settings of the camera module. For selecting and saving each menu item, refer to " How to use the menu key ". (page 27) CAMERA ID Provide the ID and position for a camera that displays on the screen.
30_ camera setup camera setup MOTION You can specify a level of AGC for controlling the camera motion. Select F.FAST if you want to monitor a very fast moving object in a low contrast scene, and S.SLOW if monitoring a very slow moving, inanimate object in the same condition.
English _31 ● CAMERA SETUP DAY/NIGHT You can specify a recording mode according to the scene. Select < CAMERA SET > - < DAY/NIGHT >. Select a screen transition mode according to the illumination, and set options as appropriate. DAY : Fixed to DAY mode, regardless of the scene.
32_ camera setup camera setup According to the specifi ed recording mode, select a WHITE BAL mode with necessary options. BRIGHTNESS : Specify a brightness level triggering the switch from DAY to NIGHT mode. MODE : According to the selected mode, you can adjust the RED and BLUE color level.
English _33 ● CAMERA SETUP PRIVACY ZONE You can set up to 12 privacy zones that will be hided for privacy of the subject when recording. For selecting and saving each menu item, refer to " How to use the menu key ". (page 27) ZONE SETUP Select < MAIN MENU > - < PRIVACY ZONE >.
34_ camera setup camera setup OTHERS You can reset the camera, or select the OSD font color to your preference. For selecting and saving each menu item, refer to " How to use the menu key ". (page 27) FACTORY DEFAULT Select < MAIN MENU > - < OTHER SET > - < FACTORY DEFAULTS >.
English _35 ● CAMERA SETUP SYSTEM INFO You can check the system information. For selecting and saving each menu item, refer to " How to use the menu key ". (page 27) Select < MAIN MENU > - < SYSTEM INFO >. The current system information is displayed.
36_ network connection and setup network connection and setup You can set up the network settings according to your network configurations. CONNECTING THE CAMERA TO AN IP ROUTER WITH THE XDSL/CABLE MODEM This is for a small network environment such as homes, SOHO and ordinary shops.
English _37 ● NETWORK CONNECTION AND SETUP Checking if the IP router is connected to the xDSL/Cable modem properly Select <Status> from the Settings menu of the IP Router If it is properly connected, < IP Address >, < Subnet Mask > and < Gateway > provided by your ISP are displayed.
38_ network connection and setup network connection and setup ex3) If the address (LAN IP) of the IP router is 192.168.xxx.1 IP address: 192.168.xxx.100 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.xxx.1 For the address of the IP router, refer to the product’s documentation.
English _39 ● NETWORK CONNECTION AND SETUP CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN Launch an Internet browser on the local PC. Enter the IP address of the camera in the address bar of the browser.
40_ network connection and setup network connection and setup IP ADDRESS SETUP Buttons used in IP Installer Item Description Device Name Model name of the connected camera. Click the column to sort the list by model name. However, search will be stopped if clicked during the search.
English _41 ● NETWORK CONNECTION AND SETUP URL DDNS URL address enabling access from the external Internet. However, this will be replaced with the < IP Address > of the camera if DDNS registration has failed. IPv4 Scans for cameras with the IPv4 setting.
42_ network connection and setup network connection and setup If using an IP router : IP Address : Enter an address falling in the IP range provided by the IP router. ex) 192.168.1.2~254, 192.168.0.2~254, 192.168.XXX.2~254 Subnet Mask : The < Subnet Mask > of the IP router will be the < Subnet Mask > of the camera.
English _43 ● NETWORK CONNECTION AND SETUP Click [ OK ]. Manual network setup will be completed. When the manual setup including < IP > is completed, the camera will restart. If the IP router has more than one camera connected Configure the IP related settings and the Port related settings distinctly with each other.
44_ network connection and setup network connection and setup Enter the password. This is the login password for the " root " user who accesses the camera. The default password is " 4321 ". Click [ OK ]. Auto network setup will be completed.
English _45 ● NETWORK CONNECTION AND SETUP PORT RANGE FORWARD (PORT MAPPING) SETUP If you have installed an IP router with a camera connected, you must set the port range forwarding on the IP router so that a remote PC can access the camera in it.
46_ network connection and setup network connection and setup CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC Launch < IP Installer >. It will scan for connected cameras and display a list of them. Double-click a camera to access. The Internet browser starts and connects to the camera.
English _47 ● WEB VIEWER CONNECTING TO THE CAMERA Normally, you would Launch the Internet browser. Type the IP address of the camera in the address bar. ex) • IP address (IPv4) : 192.168.1.200 http://192.168.1.200 - the Login dialog should appear.
web viewer 48_ web viewer To check the DDNS address The DDNS address consists of: <one of the lower-case letters: c, m, p> + <the last 6 digits of the MAC (Ethernet) address> + <websamsung.
English _49 ● WEB VIEWER INSTALLING ACTIVEX If connecting to a camera for the first time, you will see the installation message. Then, install the required ActiveX to access the camera and control the video from it in real time. For Windows XP Service Pack 2 users Click the installation message that pops up when you fi rst access the camera.
web viewer 50_ web viewer USING THE LIVE SCREEN Item Description SD Search Moves to the screen for searching event images from the SD card. Setup Move to the Setup screen. About You can check the firmware version, serial number and manufacturer information.
English _51 ● WEB VIEWER Alarm output On : Activates the specified Alarm Out port. Off : Deactivates the specified Alarm Out port. Pulse : Activates the Alarm Out port as much time as specified before deactivating it. Camera OSD Used to retrieve and customize the Camera Setup menu.
web viewer 52_ web viewer To print out the screenshot Click [ ] on the scene to print out. The Print setup dialog appears. Specify the name of the printer connected, and click [ OK ]. To record a video Click [ ] on the scene to record. You will see the Save AVI dialog; provide the necessary information.
English _53 ● WEB VIEWER Default fi le path Windows XP : C:Program FilesSamsungSNC-B5399VideoClipLive If you want to change the path, click [ Set path ( )] and specify a path. Windows Vista : C:users[UserID]AppDataLocalLowSamsungSNC-B5399 VideoClipLive On the Windows Vista system, the path to save is fi xed.
web viewer 54_ web viewer USING THE SD SEARCH VIEWER SCREEN Click < SD search > tab in the Live screen. The SD Search Screen appears. SD Search Viewer Screen layout Name Function and description Thumbnail Size The thumbnail images are displayed based on the selected size.
English _55 ● SETUP SCREEN ACCESSING THE SETUP SCREEN You can configure the default setting, system, overlay, event and network related settings, and change them as necessary. In the Live screen, click the < Setup > tab. The Setup screen appears.
setup screen 56_ setup screen Target bitrate : Transfers video signal at a specifi ed bit rate. Compression : Adjust the compression rate from 5 through 100 by 5. Encode priority : Set the video transfer method to Frame rate or Quality. GOP* size : Select a GOP size between 5 and 15.
English _57 ● SETUP SCREEN To configure the IP settings Select < Basic > - < IP >. The IP setup window appears. IP confi guration : Set the IP and port settings for the camera. IP type : Select one from < Static IP >, < Dynamic IP >, and < PPPoE IP >.
setup screen 58_ setup screen RTP confi guration : You can set the RTP protocol. RTSP port : You can set the RTSP port. Streaming port : Used to transfer video signal with the RTP protocols. The default range is between 61000 and 61999. Multicast address : IP address used to transfer video signal with the RTP protocols.
English _59 ● SETUP SCREEN User Registration From the User setup window, click [ Insert ]. The Register User window appears. Provide the < User ID >, < Password >, and < Confi rm password >, respectively. You can enter up to 9 alphanumeric or special characters (some excluded) for the user ID and password, respectively.
setup screen 60_ setup screen To set the display language Click < Basic > - < Language >. The Language setup window appears. You can select one from 7 languages (English/Korean/Chinese/French/Italian/ Spanish/German). When done, click [ Apply ].
English _61 ● SETUP SCREEN To set the system time Select a desired address in < Address > or select < Synchronize with PC viewer >. If you select Manual, input the date and time manually. Click [ Apply ]. The specifi ed system time will be applied.
setup screen 62_ setup screen To update the software Select < System > - < Software update >. The Software update window appears. How to update the software From the software update window, click [ Browse… ]. The Open dialog appears. Select an updatable fi le and click [ Open ].
English _63 ● SETUP SCREEN After the system is reset or restarts, you should try to connect to the camera again. It takes several minutes until the system completes rebooting. Wait until the system rebooting is completed and try to connect again. After executing < Factory default >, you must run the < IP Installer.
setup screen 64_ setup screen OVERLAY SETUP You can display text on the screen. To set the text Select < Overlay > - < Overlay text >. The Overlay Text setup window appears.
English _65 ● SETUP SCREEN EVENT SETUP To set the event transfer function You can set the FTP/email server (SMTP) to transfer the alarm images present in the camera, in case an alarm event occurs. Select < Event > - < Transfer setup >. The Image transfer setup window appears.
setup screen 66_ setup screen Port : The FTP port is defaulted to 21. This value can be changed according to the FTP server setting. User ID : Provide the user account ID to access the FTP server. Password : Provide the user account password to access the FTP server.
English _67 ● SETUP SCREEN To setup the record Click < Event > - < Record setup >. The Record setup window appears. To complete the setting, click the [ Apply ] button. The settings are saved. SD card : Enables you to verify data saved on the SD memory card and format the memory card itself.
setup screen 68_ setup screen Post-alarm duration : The post alarm duration can be one among 5 seconds, 10 seconds, 15 seconds, and 30 seconds. You can send a post-alarm image of up to 30 seconds after the alarm is triggered. (The max time differs, depending on the frame rate) The pre/post alarm duration is not available in SMTP transfer mode.
English _69 ● SETUP SCREEN To Set Intelligent Video Analysis Click < Event > - < Intelligent video analysis >. The Intelligent Video Analysis screen appears. When done, click [ Apply ]. Your settings will be saved. IV analysis function : Activated if < Enable > is selected, deactivated if < Disable > is selected.
setup screen 70_ setup screen Set rules You can set the event rules. Virtual line based rules : You can confi gure event rules for up to 3 virtual lines.
English _71 ● SETUP SCREEN Activation time : Sets the operation time of the intelligent video analysis. Always : Confi gured action is performed whenever an intelligent video analysis event occurs. Only scheduled time : Confi gured action is performed when intelligent video analysis event occurs during the specifi ed time period.
setup screen 72_ setup screen NETWORK SETUP To set the video transfer mode You can control the transfer rate according to the video transfer mode and network speed. Select < Network > - < Streaming type >. The Video Transfer setup window appears.
English _73 ● APPENDIX PROFILE CAMERA SETUP MENU STANDARD ITS BACKLIGHT DAY/NIGHT GAMING Parent Menu Sub-menus IRIS ALC ALC ALC ALC ALC ALC ----- LENS DC DC DC DC DC LEVEL 00000 BACKLIGHT OFF OFF WDR OFF OFF MOTION (F.FAST) --- (F.FAST) --- NORM (F.
appendix 74_ appendix TERMINOLOGY GOP : You can set between 5 and 15 for the MPEG4 and H.264 CODEC. The default is 15, and if set to 15, one I-Frame will be output per 15 frames as one I-Frame and 14 P-Frames constitute the GOP.
English _75 ● APPENDIX Filtering range The filtering range is calculated based on IP address and subnet mask provided by user as follows: The subnet value defi nes the number of masked bits, which will mask the IP address that is converted into 32-bit binary; rest of masked out bits are ignored to produce the range as shown below.
appendix 76_ appendix SPECIFICATIONS Item Description NTSC PAL Camera Type Color/BW Color Image Device 1/3" Super-HAD PS CCD Pixels Total 811 x 508 795 x 596 Effective 768 x 494 752 x 582 Scanning System Progressive Horizontal Frequency 15.734 Hz 15.
English _77 ● APPENDIX Item Description NTSC PAL Resolution Horizontal 600 TV Lines Vertical 350 TV Lines Video Output Video Output VBS 1.0Vp-p S/N Ratio S/N Ratio about 52 dB Lens Lens Drive Type M.
appendix 78_ appendix Item Description NTSC PAL Protocol IP IPv4 / IPv6 Network Protocol IPv4 TCP/IP, UDP/IP, RTP(UDP), RTP(TCP), RTSP, NTP, HTTP, HTTPS, SSL, DHCP PPPoE, FTP, SMTP, ICMP, IGMP, SNMPv1.
English _79 ● APPENDIX Item Description NTSC PAL SDK HTTP API CGI Command Provides functionality to control cameras and set/retrieve internal parameter values. Get JPEG image or MJPEG stream Alarm In/Out control RTP/RTSP API RTP Header, RTSP Command Document ActiveX SDK ActiveX API for viewing data streams from IP camera.
appendix 80_ appendix FRAME RATE (NTSC) Test Condition: MJPEG - Resolution(CIF), Quality(1), Frame rate(1) H.264 - Bitrate control(CBR), Compression(40), Encode Priority(Frame rate), GOP size(15), Deb.
English _81 ● APPENDIX H.264 (4CIF) Frame Rate Quality 30 FPS 15 FPS 8 FPS 3 FPS 1 FPS LEVEL10 2298 Kbps 19 FPS 1229 Kbps 10 FPS 737 Kbps 6 FPS 369 Kbps 3 FPS 147 Kbps 1 FPS LEVEL9 1751 Kbps 19 FPS .
appendix 82_ appendix MPEG4 (VGA) Frame Rate Quality 30 FPS 15 FPS 8 FPS 3 FPS 1 FPS LEVEL10 4055 Kbps 22 FPS 2580 Kbps 14 FPS 1290 Kbps 7 FPS 737 Kbps 4 FPS 221 Kbps 1 FPS LEVEL9 3533 Kbps 23 FPS 230.
English _83 ● APPENDIX H.264 (VGA) Frame Rate Quality 30 FPS 15 FPS 8 FPS 3 FPS 1 FPS LEVEL10 2089 Kbps 17 FPS 1229 Kbps 10 FPS 737 Kbps 6 FPS 369 Kbps 3 FPS 147 Kbps 1 FPS LEVEL9 1659 Kbps 18 FPS 1.
appendix 84_ appendix MPEG4 (CIF) Frame Rate Quality 30 FPS 15 FPS 8 FPS 3 FPS 1 FPS LEVEL10 1382 Kbps 30 FPS 691 Kbps 15 FPS 369 Kbps 8 FPS 184 Kbps 4 FPS 55 Kbps 1 FPS LEVEL9 1152 Kbps 30 FPS 576 Kb.
English _85 ● APPENDIX H.264 (CIF) Frame Rate Quality 30 FPS 15 FPS 8 FPS 3 FPS 1 FPS LEVEL10 922 Kbps 30 FPS 461 Kbps 15 FPS 215 Kbps 7 FPS 123 Kbps 4 FPS 37 Kbps 1 FPS LEVEL9 691 Kbps 30 FPS 346 K.
appendix 86_ appendix FRAME RATE (PAL) Test Condition: MJPEG - Resolution(CIF), Quality(1), Frame rate(1) H.264 - Bitrate control(CBR), Compression(40), Encode Priority(Frame rate), GOP size(15), Debl.
English _87 ● APPENDIX H.264 (4CIF) Frame Rate Quality 25 FPS 13 FPS 6 FPS 3 FPS 1 FPS LEVEL10 2359 Kbps 16 FPS 1180 Kbps 8 FPS 737 Kbps 5 FPS 442 Kbps 3 FPS 147 Kbps 1 FPS LEVEL9 1991 Kbps 18 FPS 1.
appendix 88_ appendix MPEG4 (VGA) Frame Rate Quality 25 FPS 13 FPS 6 FPS 3 FPS 1 FPS LEVEL10 4424 Kbps 20 FPS 2654 Kbps 12 FPS 1327 Kbps 6 FPS 664 Kbps 3 FPS 221 Kbps 1 FPS LEVEL9 3871 Kbps 21 FPS 221.
English _89 ● APPENDIX H.264 (VGA) Frame Rate Quality 25 FPS 13 FPS 6 FPS 3 FPS 1 FPS LEVEL10 2507 Kbps 17 FPS 1327 Kbps 9 FPS 737 Kbps 5 FPS 442 Kbps 3 FPS 147 Kbps 1 FPS LEVEL9 1991 Kbps 18 FPS 12.
appendix 90_ appendix MPEG4 (CIF) Frame Rate Quality 25 FPS 13 FPS 6 FPS 3 FPS 1 FPS LEVEL10 1382 Kbps 25 FPS 664 Kbps 12 FPS 332 Kbps 6 FPS 166 Kbps 3 FPS 55 Kbps 1 FPS LEVEL9 1152 Kbps 25 FPS 553 Kb.
English _91 ● APPENDIX H.264 (CIF) Frame Rate Quality 25 FPS 13 FPS 6 FPS 3 FPS 1 FPS LEVEL10 922 Kbps 25 FPS 442 Kbps 12 FPS 221 Kbps 6 FPS 111 Kbps 3 FPS 37 Kbps 1 FPS LEVEL9 691 Kbps 25 FPS 332 K.
appendix 92_ appendix TROUBLESHOOTING PROBLEM SOLUTION I can’t access the camera from a web browser. Check to make sure that the camera’s Network settings are appropriate.
English _93 ● APPENDIX PROBLEM SOLUTION No JPEG file is transferred via FTP/ SMTP on occurrence of intelligent video analysis event of camera even when the <Intelligent Video Analysis> is set to <Enable>. Verify the settings in the following sequence: A.
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Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Samsung SNC-B5399P c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Samsung SNC-B5399P - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Samsung SNC-B5399P, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Samsung SNC-B5399P va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Samsung SNC-B5399P, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Samsung SNC-B5399P.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Samsung SNC-B5399P. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Samsung SNC-B5399P ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
