Manuel d'utilisation / d'entretien du produit LT-P326W du fabricant Samsung
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BN68-00653A-01 1-800-SAMSUNG(1-800-726-7864) U.S.A Samsung Electronics America Service Division 400 V alley Road, Suite 201 Mount Arlington, NJ 07856 www .samsungusa.com Canada Samsung Electronics Canada Inc. Samsung Customer Care 7037 Financial Drive Mississauga, Ontario L5N 6R3 www .
Contents 1 C ONTENTS Chapter 1: Y our New TV List of Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 List of Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Familiarizing Y ourself with Y our New TV .
Contents 2 C ONTENTS Using Automatic Picture Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Customizing the Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 4 Using Automatic Sound Settings . . . . . . . . .
English- 1 List of Parts Please make sure the following items are included with your LCD TV . If any items are missing, contact your dealer . Chapter One Y OUR N EW TV Remote Control(BN59-00435A) &.
English- 2 Familiarizing Y ourself with Y our New TV Right-Side Panel Buttons The buttons on the Right-side panel control your TV’ s basic features, including the on- screen menu. T o use the more advanced features, you must use the remote control. Y OUR N EW TV POWER Press to turn the TV on and off.
English- 3 Y OUR N EW TV Rear Panel Jacks Use the rear panel jacks to connect an A/V component that will be connected continuously , such as a VCR or a DVD player .
English- 4 Y OUR N EW TV Remote Control Y ou can use the remote control up to a distance of about 23 feet from the TV . When using the remote, always point it directly at the TV .
English- 5 Y OUR N EW TV PRE-CH T unes to the previous channel. (See page 21) INFO Use to see information on the current broadcast. (See Page 22) EXIT Press to exit the menu. SIZE Press to make the PIP window double, large or small. (See Page 42) CH Displays the available channels in sequence.
English- 6 3 Replace the cover . Remove the batteries and store them in a cool, dry place if you won’t be using the remote control for a long time. The remote control can be used up to about 23 feet from the TV . (Assuming typical TV usage, the batteries last for about one year .
English- 7 Connecting VHF and UHF Antennas If your antenna has a set of leads that look like this, see “Antennas with 300-ohm Flat T win Leads” below . If your antenna has one lead that looks like this, see “Antennas with 75-ohm Round Leads” on page 8.
English- 8 Connecting Cable TV T o connect to a cable TV system, follow the instructions below . Cable without a Cable Box 1 Plug the incoming cable into the ANT IN terminal on back of the TV . Because this TV is cable-ready , you do not need a cable box to view unscrambled cable channels.
English- 9 I NST ALLA TION Connecting to a Cable Box that Descrambles All Channels 1 Find the cable that is connected to the ANT OUT terminal on your cable box. This terminal might be labeled “ANT OUT”, “VHF OUT”, or simply , “OUT”. 2 Connect the other end of this cable to the ANT IN terminal on the back of the TV .
English- 10 4 Connect a coaxial cable between the ANT OUT terminal on the cable box and the B–IN terminal on the A/B switch. 5 Connect another cable between the other OUT terminal on the splitter and the A–IN terminal on the RF (A/B) switch.
English- 11 Connecting HDMI Supports connections between HDMI-connection-enabled A V devices (Set T op boxes, DVD players, A V receivers and digital TVs).
English- 12 I NST ALLA TION AV OUT 3 Connect a coaxial cable between the ANT OUT terminal on the VCR and the antenna terminal on the TV . AV OUT 4 Connect a set of audio cables between the AUDIO OUT jacks on the VCR and the AUDIO jacks on the TV . AV OUT 5 Connect a video cable between the VIDEO OUT jack on the VCR and the VIDEO jack on the TV .
English- 13 I NST ALLA TION AV OUT 3 Connect an S-video cable between the S-VIDEO OUT jack on the VCR and the S-VIDEO INPUT jack on the TV . An S-video cable is usually included with an S-VHS VCR. (If not, check your local electronics store.) * Each external input source device has a different back panel configuration.
English- 14 I NST ALLA TION Note: For an explanation of Component video, see your DVD player owner's manual. * Each external input source device has a different back panel configuration. Connecting a DVD Player The rear panel jacks on your TV make it easy to connect a DVD player to your TV .
English- 15 I NST ALLA TION Connecting a PC Note: This figure shows the Standard Connector-jack panel. The actual configuration on your TV may be different. TV Rear panel PC VIDEO CABLE ( D-SUB ) <Not supplied> PC AUDIO CABLE < Not supplied > - Connect the D- Sub cable to “ PC (PC IN) ” on the rear of your set.
English- 16 I NST ALLA TION 1.What is the Anynet? Anynet is an A V network system that enbles you to easily control Samsung audio-video (A V) devices from your through the Anynet menu via a Samsung TV . [ Anynet Features and Benefits ] • Anynet allows you to access most features of any device connected to your TV set from a single remote control.
English- 17 I NST ALLA TION 2.Anynet 1. Anynet System is available only for Samsung Anynet-supported A V devices. 2. See below for Anynet-supported devices. (All devices except for 2 and 4 are soon to be added) 3. All video cables are connected to the TV set.
English- 18 I NST ALLA TION 1. Antenna Cable: Connect the external antenna cable to the ANT IN port on the TV . 2. Anynet Connector: T o use the Anynet, connect the Anynet port on the TV and the Anynet Input port on the DVD Combo using the Stereo-Stereo Anynet connector .
English- 19 I NST ALLA TION 1. Antenna Cable:Connect the external antenna cable to the ANT Input port of the TV . 2. Anynet Connectors:T o use the Anynet,connect the Anynet port on the TV and the Anynet Input port on the DVD Receiver using the Stereo-Stereo Anynet connector .
English- 20 I NST ALLA TION 5. Connecting TV + DVD Combo + DVD Receiver: Connecting A V Signal Cables How to Connect the Cables (Connect in the order of numbers shown in the diagram.) 1. Antenna Cable: Connect the external antenna cable to the ANT IN port of the TV .
English- 21 Chapter Three O PERA TION Changing Channels Using the Channel Buttons 1 Press the CH / buttons to change channels. When you press the CH / buttons, the TV changes channels in sequence. Y ou will see all the channels that the TV has memorized.
English- 22 O PERA TION Viewing the Display The display identifies the current channel and the status of certain audio-video settings. Viewing the Menus The on-screen displays disappear after about ten seconds. Press the INFO button once more or wait approximately 10 seconds and it disappears automatically .
English- 23 Setting Up Y our Remote Control After it has been set up properly , your remote control can operate in five different modes: TV , VCR, Cable, DVD or Samsung Set-top box. Pressing the corresponding button on the remote control allows you to switch between these modes, and control whichever piece of equipment you choose.
English- 24 Setting Up the Remote to Operate Y our Cable Box Note on Using Remote Control Modes: Cable Box When your remote control is in “Cable Box” mode, the volume buttons still control your TV’ s volume. 1 T urn off your cable box. 2 Press the MODE button and make sure that the Cable LED is illuminated.
English- 25 Setting Up the Remote to Operate Y our DVD Note on Using Remote Control Modes: DVD When your remote control is in “DVD” mode, the volume buttons still control your TV’ s volume. 1 T urn off your DVD. 2 Press the MODE button and make sure that the DVD LED is illuminated.
English- 26 Remote Control Codes Admiral Aiwa Audio Dynamics Akai Bell&Howell Broksonic Candle Canon Citizen Colortyme Craig Curtis-Mathes Daewoo DB Dimensia Dynatech Electrohome Emerson Fisher Fu.
English- 27 Chapter Four S PECIAL F EA TURES Plug & Play Feature When the TV is initially powered On, two basic customer settings proceed automatically and subsequently: Setting Auto program, Clock. 1 Press the POWER button on the remote control. The message “Plug & Play” is displayed.
English- 28 O PERA TION Memorizing the Channels Y our TV can memorize and store all of the available channels for both “off-air” (antenna) and cable channels. After the available channels are memorized, use the CH and CH buttons to scan through the channels.
English- 29 O PERA TION 3 Press the LEFT/RIGHT buttons to select “Start”, then press the ENTER button. The TV will begin memorizing all of the available channels. The TV automatically cycles through all of the available channels and stores them in memory .
English- 30 O PERA TION Labeling Channels 1 Press the MENU button to display the menu. Press the UP/DOWN buttons to select “Channel”, then press the ENTER button. Press the UP/DOWN buttons to select “Name”, then press the ENTER button. 2 Press the UP/DOWN buttons to select a channel.
English- 31 1 Press the MENU button to display the menu. Press the UP/DOWN buttons to select “Channel”, then press the ENTER button. Press the UP/DOWN buttons to select “Favorite Channel”, then press the ENTER button. 2 Press the UP/DOWN buttons to select your favorite channels to watch among the labeled channels.
English- 32 O PERA TION T o Edit the Input Source Name Name the input device connected to the input jacks to make your input source selection easier . 1 Press the MENU button to display the on-screen menu. Press the ENTER button to select “Input”.
English- 33 O PERA TION Using Automatic Picture Settings Y our TV has four automatic picture settings (“Dynamic”, “Standard”, “Movie”, and “Custom”) that are preset at the factory . Y ou can activate either Dynamic, Standard, Movie, or Custom by pressing P .
English- 34 O PERA TION Customizing the Picture Y ou can use the on-screen menus to change the contrast, brightness, sharpness, color and tint according to personal preference. (Alternatively , you can use one of the “automatic” settings. See the previous page.
English- 35 Using Automatic Sound Settings Y our TV has five automatic sound settings (“Standard”, “Music”, “Movie” “Speech” and “Custom”) that are preset at the factory . You can select “Custom Sound”, which automatically recalls your personalized sound settings.
English- 36 O PERA TION 2 Press the UP/DOWN buttons to select “Custom”, then press the ENTER button. 1 Press the MENU button to display the menu. Press the UP/DOWN buttons to select “Sound”, then press the ENTER button. Customizing the Sound The sound settings can be adjusted to suit your personal preference.
English- 37 O PERA TION Selecting a Menu Language 2 Press the UP/DOWN buttons to select “Language”. Press the ENTER button. 1 Press the MENU button to display the menu.
English- 38 O PERA TION Setting the Blue Screen Mode If no signal is being received or the signal is very weak, a blue screen automatically replaces the noisy picture background. If you wish to continue viewing the poor picture, you must set the “Blue screen” mode to “Off”.
English- 39 O PERA TION Fine T uning Channels Use fine tuning to manually adjust a particular channel for optimal reception. 1 Press the MENU button to display the menu. Press the UP/DOWN buttons to select “Channel”, then press the ENTER button twice.
English- 40 O PERA TION LNA (Low Noise Amplifier) If the TV is operating in a weak-signal area, sometimes the LNA function can improve the reception (a low-noise preamplifier boosts the incoming signal). 1 Press the MENU button to display the menu. Press the UP/DOWN buttons to select “Channel”, then press the ENTER button.
English- 41 O PERA TION Viewing Picture-in-Picture This product has one built-in tuner , which does not allow PIP to function in the same mode. For example, you cannot watch one TV channel in the main screen, and a different one in the PIP scr een. Please see ‘PIP Settings’below for details.
English- 42 O PERA TION 3 Press the UP/DOWN buttons to select “Source”, then press the ENTER button. Select a source of the sub picture by pressing the UP/DOWN buttons and press the ENTER button. Swapping the Contents of the PIP and Main image Selecting a Signal Source (External A/V) for PIP 5 Press the UP/DOWN buttons to select “Ch.
English- 43 O PERA TION DNIe (Digital Natural Image engine) Samsung’ s New T echnology brings you more detailed images with contrast, white enhancement and 3D noise reduction. 2 Press the UP/DOWN buttons to select “DNIe”, then press the ENTER button.
3 Press the LEFT/RIGHT buttons to select among the various picture settings, then press ENTER . The Original picture (before adjustment) is shown on the left side, while the selected mode is shown on the right. English- 44 O PERA TION 1 Press the MENU button to display the menu.
English- 45 O PERA TION 1 Press the MENU button to display the menu. Press the UP/DOWN buttons to select “Picture”, then press the ENTER button. Press the UP/DOWN buttons to select “MCC” then press the ENTER button. 2 Press the UP/DOWN buttons to select “Detail Control”, then press the ENTER button.
English- 46 O PERA TION I2C (Intelligent Image Control) I2C (Intelligent Image Control) automatically detects the inputted visual signal and adjusts to create optimum contrast. 1 Press the MENU button todisplay the menu. Press the UP/DOWN buttons to select “Picture”, then press the ENTER button.
English- 47 O PERA TION IBC (Intelligent Brightness Control) The IBC (Intelligent Brightness Control) adjusts the screen brightness automatically by using a light detecting sensor . 1 Press the MENU button to display the menu. Press the UP/DOWN buttons to select “Picture”, then press the ENTER button.
English- 48 Freezing the Picture 1 Press the STILL button to freeze a moving picture. • Normal sound will still be heard. Press again to cancel. O PERA TION Changing the Screen Size 1 Press the P .SIZE button to change the screen size. • W ide : Sets the picture to 16:9 wide mode.
English- 49 O PERA TION Adjusting the Color T one Y ou can change the color of the entire screen according to your preference. 2 Press the UP/DOWN buttons to select “Color T one”, then press the ENTER button. 1 Press the MENU button to display the menu.
English- 50 Setting the T ruSurround XT(SRS TSXT) Emphasizes midrange and bass and provides a simulated surround-sound experience. O PERA TION 2 Press the UP/DOWN buttons to select “SRS TSXT”, then press the ENTER button. 1 Press the MENU button to display the menu.
English- 51 O PERA TION Automatic Volume Control Reduces the differences in volume level among broadcasters. 2 Press the UP/DOWN buttons to select “Auto V olume”, then press the ENTER button. 1 Press the MENU button to display the menu. Press the UP/DOWN buttons to select “Sound”, then press the ENTER button.
English- 52 O PERA TION Special Sound Options Choosing a Multi-Channel Sound (MTS) Soundtrack Depending on the particular program being broadcast, you can listen to stereo, mono, or a Separate Audio Program. (SAP audio is usually a foreign-language translation.
English- 53 O PERA TION 1 Press the MENU button to display the menu. Press the UP/DOWN buttons to select “Sound”, then press the ENTER button. 2 Press the UP/DOWN buttons to select “Headphone”, then press the ENTER button. Note : Headphones must be purchased separately .
English- 54 O PERA TION 1 Press the MENU button to display the menu. Press the UP/DOWN buttons to select “Sound”, then press the ENTER button. 2 Press the UP/DOWN buttons to select “Sound Select”, then press the ENTER button. 3 Press the UP/DOWN buttons to select “Main” or “Sub”.
1 Press the MENU button to display the on-screen menu. Press the UP/DOWN buttons to select “Sound”, then press the ENTER button. 3 Press the ENTER button. Press the UP/DOWN buttons to select “On”, then press the ENTER button. Press the UP/DOWN buttons to select the particular item to be changed.
English- 56 O PERA TION 1 Press the MENU button to display the on-screen menu. Press the UP/DOWN buttons to select “Setup”, then press the ENTER button. 3 Press the UP/DOWN buttons repeatedly until the correct “Hour” appears. After the hour is entered, press the LEFT/RIGHT buttons to select “Minute”.
English- 57 O PERA TION Setting the On/Off Timer 1 Press the MENU button to display the on-screen menu. Press the UP/DOWN buttons to select “Setup”, then press the ENTER button. Press the ENTER button to select “Time”. Before using the timer , you must set the TV’ s clock.
English- 58 O PERA TION 3 Press the LEFT/RIGHT buttons to select “Setup”. Press the UP/DOWN buttons to On T imer “On”. (Repeatedly pressing the UP/DOWN buttons will alternate between On and Off). When finished, press the ENTER button. T o deactivate the “On Timer ,” select “Off” during this step.
English- 59 O PERA TION Setting the Sleep Timer Set the timer for the TV to turn off at the preset time automatically . 1 Press the MENU button to display the on-screen menu. Press the UP/DOWN buttons to select “Setup”, then press the ENTER button.
English- 60 O PERA TION ▼ Misspellings and unusual characters sometimes occur during closed caption transmissions, especially those of live events. There may be a small delay before captions appear when you change channels. These are not malfunctions of the TV .
English- 61 8 Press the UP/DOWN buttons to select “Field”, then press the ENTER button. Press the UP/DOWN buttons to select “1” or “2”, then press the ENTER button. Press the EXIT button to exit. 6 Press the UP/DOWN buttons to select “Mode”, then press the ENTER button.
English- 62 Using the V -Chip The V -Chip feature automatically locks out programming that is deemed inappropriate for children. The user must first enter a Pin (personal ID number) before any of the V -Chip restrictions can be set up or changed. Setting Up Y our Personal ID Number (PIN) 1 Press the MENU button to display the menu.
English- 63 How to Enable/Disable the V-Chip Note : PIP operation is disabled when the V -chip is on. 1 Press the MENU button to display the menu. Press the UP/DOWN buttons to select “Setup”, then press the ENTER button. 2 Press the UP/DOWN buttons to select “V -Chip”, then press the ENTER button.
English- 64 4 Press the UP/DOWN buttons to select “TV Parental Guidelines”, then press the ENTER button. 5 The “TV Parental Guidelines” screen will appear .
English- 65 O PERA TION 5 At this point, one of the TV -Ratings is selected. Depending on your existing setup, the color of the letter “U” or “B” will be highlighted (changed to yellow). (U= Unblocked, B= Blocked) When the color of the “U” or “B” is changed, press the ENTER () button to block or unblock the category .
English- 66 O PERA TION How to Set up Restrictions Using the MP AA Ratings: G, PG, PG-13, R, NC-17, X The MP AA rating system uses the Motion Picture Association of America (MP AA) system, and its main application is for movies.
English- 67 How to Reset the TV after the V -Chip Blocks a Channel (‘Emergency Escape’) If the TV is tuned to a restricted channel, the V -Chip will block it. The screen will go blank and the following message will appear: “Excessive rating”. T o resume normal viewing, tune to a different channel using the number buttons.
English- 68 O PERA TION Color Weakness This feature enables those with a color weakness to view images as those with normal color vision do.The feature provides nine different color adjustment layers for red, green and blue. 1 Press the MENU button to display the on-screen menu.
English- 69 O PERA TION Selecting the Melody Y ou can hear a melody sound when the television is powered on or off. 1 Press the MENU button to display the on-screen menu. Press the UP/DOWN buttons to select “Setup”, then press the ENTER button. 3 Press the UP/DOWN buttons to select “Off” or “On”.
English- 70 Chapter Five PC D ISPLA Y Using Y our TV as a Computer (PC) Display How to Set up Y our PC Software (Windows only) The W indows display-settings for a typical computer are shown below . However , the actual screens on your PC will probably look different, depending upon your particular version of W indows and your particular video card.
English- 71 How to Auto Adjust Use the Auto Adjust function to have the TV set automatically adjust the video signals the monitor receives. The function also automatically fine-tunes the settings and adjusts the frequency values and positions. Press the PC button on the remote control to select the PC mode.
English- 72 Adjusting the Screen Quality The purpose of the picture quality adjustment is to remove or reduce picture noise. If the noise is not removed by fine tuning alone, then do the frequency adjustments to the utmost and fine tune again. After the noise has been reduced, re-adjust the picture so that it is aligned on the center of screen.
English- 73 Changing the Screen Position Press the PC button on the remote control to select the PC mode. PC D ISPLA Y 2 Press the UP/DOWN buttons to select “PC”, then press the ENTER button. Press the UP/DOWN buttons to select “Position”, then press the ENTER button.
English- 74 T o Initialize the Screen Position or Color Settings Press the PC button on the remote control to select the PC mode. PC D ISPLA Y 2 Press the UP/DOWN buttons to select “Image Reset”, then press the ENTER button. Press the EXIT button to exit.
English- 75 If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply , call your nearest Samsung service center . Identifying Problems Problem Poor picture Poor sound quality .
English- 76 T ROUBLESHOOTING Problem “Not Supported Mode!” message. The image is too light or too dark. Horizontal bars appear to flicker , jitter or shimmer on the image. V ertical bars appear to flicker, jitter or shimmer on the image. Screen is black and power indicator light blinks steadily .
English- 77 T ROUBLESHOOTING Problem Possible Solution The Anynet does not function. Check to see if the device is an Anynet device. The Anynet System supports only Anynet-enabled devices. The Anynet System supports up to one device from the Receiver product group and two devices from the DVD product group.
English- 78 T ROUBLESHOOTING Problem Possible Solution Can’t use Anynet. T o change the remote control to Anynet mode,be sure to press the “Mode”button on the TV remote control to change to TV mode first. I would like to turn the Anynet device off.
English- 79 T ROUBLESHOOTING Problem Possible Solution See if there are Anynet devices connected. The Anynet System supports only Anynet devices. Check to see if the Anynet devices connected are plugged in properly . Check to see if the Anynet devices are connected properly according to the Anynet connection diagram.
English- 80 T ROUBLESHOOTING Problem Possible Solution Make sure that the devices connected support the Anynet. Remove devices from the new Anynet product groups that are not supported by the Anynet version currently running on your TV . Then go to [Settings] in the Anynet menu and select [Basic Connection Setting] or [Advanced Connection Setting].
English- 81 Glossary Content A system that allows controlling Samsung A V devices from the TV . The Anynet System When selected, this Anynet menu item automatically executes the steps involved in watching TV broadcasts on TV .
English- 82 Installing the Stand <1> <2> 1 Lower the TV set in the direction of the arrow and fix the stand. 2 Use the four screws to tightly fix the stand.
English- 83 W all Mount Installation Guide 1. This W all Mount is designed for Samsung’s 32” LCD TV models and is sold separately . 2. Have a Samsung dealer install the Wall Mount.
English- 84 How to Secure the LCD TV to the W all Mount How to Adjust the Angle of the W all Mount 1.Attach the assembled left/right Side Brackets onto the rear side of the TV set and secure the screws(3). 1. Hold onto the topside of the TV set and pull it in direction of arrows to adjust the angle.
English- 85 A PPENDIX Cleaning and Maintaining Y our TV W ith proper care, your TV unit will give you many years of service. Please follow these guidelines to get the maximum performance from your TV . Placement • Do not place the TV near extremely hot, cold, humid or dusty places.
English- 86 Specifications A PPENDIX L T -P326W Model Name Panel *Frequency Display Resolution Input Signal Horizontal V ertical Display Color 30 ~ 61 kHz 56 ~ 75 Hz 16,777,216 colors Size Display Size (HxV) T ype Pixel Pitch V iewing Angle Maximum Mode 1280 x 768 @ 60 Hz Sync Signal V ideo Signal 32.
English- 87 Display Modes If the signal from the system equals the standard signal mode, the screen is adjusted automatically . If the signal from the system doesn’t equal the standard signal mode, adjust the mode by referring to your V ideocard user guide; otherwise there may be no video.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Samsung LT-P326W c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Samsung LT-P326W - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Samsung LT-P326W, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Samsung LT-P326W va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Samsung LT-P326W, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Samsung LT-P326W.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Samsung LT-P326W. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Samsung LT-P326W ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
