Manuel d'utilisation / d'entretien du produit DVD-SH893M du fabricant Samsung
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_ Line through writing Line through writing TO RED UCE TH E R ISK OF EL EC TRI C S HOC K, DO NOT RE MO VE THE CO VER (O R B ACK ). NO USE R-S ERV ICE ABL E P ART S ARE IN SID E. REF ER SER VI CIN G T O Q UAL IFI ED SER VIC E PER SON NEL .
English _ ● PR EC AU TI ON Rea d t hes e o per ati ng ins tr uct ion s c are ful ly bef or e u sin g t he uni t.
_ Line through writing Line through writing For sa fet y r eas ons , b e s ur e t o d isc onn ect th e A C p ow er cor d f rom th e A C o ut let . Do not us e b enz ene , t hin ne r, or oth er sol ven ts fo r c lea nin g.
English _ ● Kee p i n a cl ean pr ote cti on ja cke t. If you mo ve you r H DD & D VD Re cor der su dde nly fr om a col d p lac e t o a wa rm pl ace , c ond ens ati on may gen era te on the op era tin g par ts and le ns and ca us e a bno rma l d isc pl ayb ack .
_ Line through writing Line through writing If you wa nt to rec ord t he dis c i n V R M ode an d t he n r eco rd in V M ode , b e s ur e t o e xec ute Fo rma t. Be car efu l w hen ex ecu tin g F or mat be cau se all th e r ec ord ed dat a m ay be los t.
English _ ● COP Y P ROT ECT ION • Man y D VD dis cs are en cod ed wi th cop y p rot ect ion . • Thi s p rod uct in cor por ate s cop yri ght pr ote cti on te chn olo gy tha t i s p rot ect ed by me tho ds cla ims of ce rt ain U.
LD, CD -G, CD -I, CD -RO M a nd DV D-R OM dis cs sho uld n ot be use d i n t his pr odu ct . [No te] Dis c t ype s t hat ca n b e p la yed : CD/ CD- R/- RW/ MP3 /J PEG /DV D-V ide o/D VD- RAM /±R W/ ±R.
Tar get Pe rip her al Lis t ( TP L) Sin ce thi s p rod uct is no t a W ind ows XP bu t a n e mb edd ed USB ho st sys tem , n at ura lly th e s upp ort ed USB de vic es can not he lp be ing li mit ed. The US B h ost fu nct ion ali ty an d c omp ati bil ity of t his pr odu ct hav e b een pr ov ed wit h f oll owi ng ite ms.
10_ Line through writing Line through writing LINE THROUGH WRITING 2 2 Warning 3 Precaution 12 General Features 13 Before reading the user’s manual 14 How to use the HDD & DVD Recorder 16 Unpack.
English _11 ● PLAYBACK 52 52 Region code (DVD-Video only) 52 Logos of Discs that can be played 52 Disc types that can be played 54 .
1_ Line through writing Line through writing Thi s u nit al low s y ou to re cor d a nd pla yba ck hig h qua lit y d igi tal vi deo on D VD- RAM /±R W/± R d isc s o r o n the HD D. You ca n a lso ed it dig ita l ima ges on DV D-R AM/ ±RW d isc s o r H DD.
English _1 ● EPG is an Ad van ced El ect ro nic Pr ogr amm e G uid e. Wit h a Re mot e C ont rol Un it , y ou can op era te ful l fun cti on.
1_ Line through writing Line through writing .
English _1 ● You ca n s ele ct the ti tle y ou wan t t o p lay in a di spl aye d m enu an d t hen im me dia tel y s tar t p lay bac k.
1_ Line through writing Line through writing Che ck for th e s upp lie d a cc ess ori es bel ow.
English _1 ● Res ult : If y our te lev isi on is com pa tib le wit h t he rem ote c ont rol , i t w ill sw itc h o ff .
1_ Line through writing Line through writing DIS PLA Y Dis pla ys the pl ayi ng st atu s, tim e, etc .
English _1 ● In fro m a eri al con nec tor Con nec ts RF cab le fro m a nt enn a. VID EO OUT Con nec ts the in put of ex te rna l e qui pme nt usi ng a V id eo cab le.
0_ Line through writing Line through writing In Dis c I ndi cat or L igh ts sta tus i con . DVD VI EW Ind ica tor Lig hts wh en DVD mo de is s ele cte d. HDD VI EW Ind ica tor Lig hts wh en HDD mo de is se lec ted .
English _1 ● You r H DD & D VD Rec ord er re mot e c ont rol wi ll wor k wit h S ams ung te lev isi ons a nd com pat ibl e b ran ds.
_ Connecting & Setting up Connecting & Setting up Thi s s ect ion in v.
English _ ● You ca n c onn ect yo ur HDD & DV D R eco rde r t o a Ex te rna l d evi ce (VC R/S ate lli te re cei ver ).
_ Connecting & Setting up Connecting & Setting up The re are se ver al way s t o out put vi deo si gna l n ot us ing sc art ca ble s.
English _ ● You wi ll enj oy hig h q ual it y a nd acc ura te col our r epr odu cti on ima ges .
_ Connecting & Setting up Connecting & Setting up The re are se ver al way s t o out put au dio si gna l n ot us ing sc art ca ble s.
English _ ● .
_ Connecting & Setting up Connecting & Setting up .
English _ ● If you r T V h as a H DMI /DV I inp ut, co nne ct HDM I/D VI Ad apt er cab le to a T V.
0_ Connecting & Setting up Connecting & Setting up .
English _1 ● HDM I c onn ect ion de scr ipt io n HDM I c onn ect or - B oth un co mpr ess ed vid eo dat a a nd di git al aud io dat a ( LPC M or Bit St rea m d ata ).
_ Connecting & Setting up Connecting & Setting up .
English _ system setup The on -sc ree n m enu s a llo w you to en abl e o r d isa bl e v ari ous fu nct ion s o n y ou r H DD & D VD Rec ord er.
_ System setup System setup Pre ss the or + bu tto n, the n opt ion dis pla y. Pre ss the $% bu tto ns to sel ect On or O ff, th en pre ss the but ton . Pre ss the % bu tto n t o s ele ct , t hen pr ess th e b utt on.
English _ Wit h t he uni t i n S top mo de, pr ess th e butto n. Pre ss the $% bu tto ns to sel ect , t hen pr ess th e o r + but ton . Pre ss the $% bu tto ns to sel ect , the n p res s the or + bu tto n.
_ System setup System setup To set up, fo llo w s tep s 1 ~3 on pag e 3 5. Pre ss the $% bu tto ns to sel ect , then pre ss or + bu tto n.
English _ To tun e-i n n ew cha nne ls, the H DD & D VD Rec order has be en pro vided wit h t he opt ion Ma nua l S can wh ere the ch ann el dat a c an be entere d b y u ser .
_ System setup System setup Thi s f unc tio n i s p oss ibl e in D VB- T m ode on ly. Thi s f unc tio n i s u sed to edit the fa vou rit e chan nel li st or delete th e c han nel .
English _ Thi s f unc tio n a llo ws you to se tup th e s yst em set tin g. Wit h t he uni t i n S top mo de, pr ess th e butto n.
0_ System setup System setup Con nec t t he HDD & DVD Re corder to a Sam sun g TV w ith an HD MI cable. (S ee pag es 29~30) Set th e A nyn et+ (H DMI CE C) to “On ” o n y our HDD & DV D R eco rde r.
English _1 Ple ase us e t he Reg ist rat ion co de to reg ist er thi s H DD & D VD Rec ord er wit h t he Div X(R ) Vide o O n D ema nd format . F or mor e inf orm ati on, vi sit ww w.
_ System setup System setup You ca n c onn ect th e H DD & DVD Rec ord er to an ext ern al amp or Home the atr e. All ows yo u t o s etu p t he Audio dev ice an d s ound s tat us dep end ing on th e a udi o s ystem in use .
English _ NIC AM pro gra mme s a re div ided i nto 3 typ es. NICAM St ere o, NIC AM Mon o a nd Bil ing ual (t ran smissi on in ano the r lang uag e). NI CAM pro gra mme s a re alw ays ac compan ied by a sta ndard mon o s oun d bro adc ast an d y ou can se lect t he des ire d s ound b y s ett ing NI CAM on or off .
_ System setup System setup Vid eo O utp ut You ca n e njo y h igh qu ali ty ima ge thr oug h R GB or Com pon ent vid eo con nec tio ns. RG B v ideo o utp ut is ava ilable co nne cti ng scart jac k ( AV1 ) a nd com pon ent video ou tpu t i s a vailab le con nec tin g com pon ent (Y , P B , P R ) ja ck.
English _ BD Wise (O nly Sam sung pr oduc ts) BD Wis e i s S ams ung ’s lat est in ter -co nne cti vity f eat ure . Whe n y ou con nec t S ams ung produ cts wi th BD- Wise t o e ach ot her via HD MI, th e o pti mum re soluti on wil l b e s et aut oma tic all y.
_ System setup System setup The Pa ren tal Lo ck fun cti on wor ks in con jun ction wit h D VDs an d DVB- T t hat ha ve been a ssi gne d a ra ting w hic h hel ps you co ntr ol the ty pes of DV Ds tha t y our fa mil y w atc hes .
English _ SE TT IN G UP T HE R EC OR DI NG O PT IO NS CV KL (V-m ode ) A D VD- Vid eo con sis ts of ‘Title s’ and ‘C hap ters’. Wh en you re cord o ne pro gra mme , it m ake s o ne Tit le.
_ System setup System setup EZ Reco rd CV KL (V-m ode ) Thi s f unc tio n e nab les yo u to i nit ial ise an d Fina lis e a di sc automa tic all y. Pre ss the ▲▼ bu tto ns to sel ect , th en pre ss the or + bu tto n.
English _ ● DTV functions Aft er the te lev isi on cha nnels hav e b een st ored, you wi ll see the f oll owi ng pic ture(b ann er) ea ch time y ou swi tch cha nne ls.
0_ DTV functions DTV functions Whe n t he cur ren t b roa dca sting pro gra mme pr ovides su bti tle , p ress the bu tto n .
English _1 Mak e s ure th at clo ck mus t be s et bef ore op eratin g t his fu nct ion. (se e p age s 3 5~3 6) Pre ss the ▲▼_ + bu tto ns to sel ect de si red pr ogr amm e, the n pre ss bu tto n.
_ Playback Playback Thi s se cti on i ntr oduc es basi c f unct ion s of pl ayba ck and pla ybac k b y di sc type . Rea d th e f ollo win g in for mati on befo re play ing a d isc .
English _ DVD -RW A UDI O VID EO 12 cm (4.
_ Playback Playback Pre ss the button . Pla ce a d isc ge ntl y i nto the t ray wi th the disc’ s l abe l f aci ng up. Pre ss the button to cl ose th e disc tr ay.
English _ .
_ Playback Playback SZ XCV KLD Pre ss the ( ) bu tto ns on the re mot e c ontrol in th e p aus e mod e. Eac h t ime th e b utt on is presse d, a n ew fra me wil l a ppe ar. Whe n t he ( ) but ton is pr ess ed, th e p reviou s f ram e w ill be ac tiv ate d.
English _ SZ XCK LD Sel ect s o ne of the so und tracks re cor ded on the d isc . A lso se lects the au dio ch annels fr om rec ord ed TV pro gra mme s.
_ Playback Playback SZ XCV KL Pre ss the but ton durin g p lay bac k. Pre ss the $% bu tto ns to sel ect . Pre ss the _ + bu tto ns to sel ect , t hen pr ess th e but ton .
English _ SX C (VR mod e) Set ma rks at sc ene s y ou want t o s ee aga in so tha t y ou can st art pl ayb ack fr om the ma rke d p osi tio n. Pre ss the b utt on dur ing pl ayb ack .
0_ Playback Playback Pre ss the b utt on dur ing pl ayb ack . Pre ss the _ + bu tto ns to sel ect a bo okm ark ed sce ne. Pre ss the or ( ) bu tto n to s tar t p lay ing from the se lec ted scene .
English _1 Cur ren t t rac k ( son g) : Disp lay s t he num ber of th e t rac k cur ren tly be ing pl aye d. Dis pla ys ava ila ble bu tto ns and a pla yba ck time cor res pon din g t o a po rti on tha t i s c urr ent ly pla yed .
_ Playback Playback Pre ss the b utt on dur ing th e M usi c List pl ayb ack . Pre ss the ▲▼ bu tto ns to sel ect , the n p res s the or + bu tto n.
English _ A Pre ss the b utt on dur ing th e M usi c List pl ayb ack . Pre ss the ▲▼ bu tto ns to sel ect , t hen press th e or + bu tto n.
_ Playback Playback A Pre ss the but ton du rin g t he Pla ylist pla yba ck. The Mu sic Li st wil l b e d isplay ed. A Whe n y ou nee d t o c han ge the So rt ord er of Music Lis t, you ca n cha nge it si mpl y.
English _ A You ca n l ist en to the mu sic wh ile wa tch ing the p hot o. Pre ss the but ton to se lec t .
_ Playback Playback To set up, fo llo w s tep s 1 to 4 on pag e 6 5. -1 . P res s t he button to se lec t R otate. Pr ess th e ▲▼ bu tto ns to sel ect th e r otate ang le, th en press the or + bu tto n.
English _ To set up, fo llo w s tep s 1 to 3 on pag e 6 5. Pre ss the but ton to se lec t . Pre ss the ▲▼ bu tto ns to sel ect th e c ontent s y ou wan t t o move , the n P res s t he or + bu tto n.
_ Playback Playback Pre ss the b utton in the l e l ist. Pre ss the ▲▼ bu tto ns to sel ect a sup ported Di vX sub tit le lan gua ge by reg ion , t he n p res s t he but ton .
● Recording Thi s se cti on s how s va rio us H DD& DVD Rec ordi ng meth ods . Thi s un it can rec ord on vari ous typ es of d isc s. B efo re r eco rdin g, read th e fo llo wing ins truc tio ns a nd sele ct the dis c ty pe acco rdi ng t o y our pre fere nce .
Fin ali se - T his cl ose s t he DVD -RW /±R so no ad dit ion al rec ord ing ca n b e done . Un nal ise - Thi s a llo ws add iti ona l r ecordi ng on a D VD- RW dis c o rig ina lly recor ded on th e H DD & D VD Rec ord er. - A DV D-R W d isc th at has been rec ord ed by DAO(Di sc At Onc e) in a P C c ann ot be unnal ise d.
● Sel ect on e o f f our re cor ding m ode s b y p res sing t he REC MO DE button re pea ted ly while the un it is in Sto p m ode fo r the de sir ed rec ord ing ti me and pi ctu re qua lity.
DVD -SH 897 M XP (hi gh qua lit y m ode ) A ppr ox. 68 ho urs App rox .
● Vid eo wit h c opy pr ote cti on can not be re cor ded on th is HDD & DVD Re cor der .
Pre ss the ( ) or number bu tto ns to select th e c urr ent pro gra mme yo u w ant to re cord.
● You ca n n ot cha nge th e r ecordi ng mod e w hil e reco rdi ng. Rec ord ing wi ll sto p a uto matica lly if th ere is no fr ee spa ce left f or rec ord ing . Up to 99 tit les ca n b e r ecorde d o nto a DVD -RAM/- RW/ -R dis c, and up to 48 ti tle s onto a DVD +RW /+R disc.
SX CVK L You ca n s et the HD D & DV D Reco rde r t o r eco rd in 30- min ute in cremen ts up to 8 h ours b y p res sin g t he but ton .
● Pre ss the ( ) bu tto n. Pla yba ck scr een disap pea rs and th e reco rdi ng in pro gress scr een ap pea rs.
Pre ss the button on th e r emo te con tro l. The Ti me Shi ft men u i s d isplay ed. Pre ss the ▲▼ bu tto n t o s ele ct , then pre ss the butto n.
● SX CVK L Che ck if the an tenna cab le is co nne cte d. Che ck if the re mainin g t ime o f t he dis c. Che ck if the da te and ti me ar e c orr ect .
DVB -T Tim er rec ording is po ss ibl e o nly on FR mo de. On DVB -T rec ord ing, r eco rdi ng mo de wil l b e a uto matica lly de termin ed dep ending on th e qua lit y o f t he vid eo (or au dio ).
● Fol low th ese di rec tio ns to edi t t he Sch edu led Li st. Wit h t he uni t i n S top mo de, pr ess th e butt on.
SX CVK L Fol low th ese di rec tio ns to del ete an en try from the Sc hed ule d List . Wit h t he uni t i n S top mo de, pr ess th e butt on.
● Inf orm s w het her th e s ele cted R eco rde d L ist perfo rme d a Ti mer Recor din g s ucc ess fully. To set up, fo llo w s tep s 1 to 2 on Pag e 8 2.
_ Editing Editing Thi s se cti on i ntr oduc es basi c f unct ion s of ed itin g a nd e xpl ains bo th e dit fun cti ons for the rec ordi ng on a di sc a nd edit fu ncti ons for th e en tir e di sc. Rec ordi ng or e dit ing mig ht n ot be c omp lete d i f an er ror, su ch a s a sud den pow er fail ure occ urs.
English _ ● Pre ss the but ton to se lec t . The ch ang ed tit le nam e i s disp lay ed on the title it em of the sel ect ed ent ry.
_ Editing Editing SX CVK L Fol low th ese in str uct ion s to d ele te an ent ry fro m t he Tit le List.
English _ ● Pre ss the ▲▼ bu tto ns to sel ect , t hen pr ess th e o r + but ton . Usi ng the pl ayb ack -re lat ed but ton s ( ( ), ( ) , ( ) , mov e t o a po int for s pli tti ng and press th e but ton .
_ Editing Editing Pre ss the _ + bu tto ns to sel ect , the n p res s t he but ton . Pre ss the _ + bu tto ns to sel ect , the n p res s t he but ton .
English _ ● Pre ss the _ + bu tto ns to ski p o ne mi nut e a t a ti me and se arc h the de sir ed sce ne, th en press the or ( ) b utt on. Cur sor do es not mo ve if the se lec ted re cor ded ti tle is sh ort er tha n 1 min ute .
0_ Editing Editing SX C (VR mod e) Fol low th ese in str uct ion s to c rea te a n ew playli st ent ry fro m a re cor ded ti tle .
English _1 ● SX C (VR mod e) Fol low th ese in str uct ion s to p lay th e p lay list e ntr ies .
_ Editing Editing SX C (VR mod e) Fol low th ese in str uct ion s to e dit sc ene s f or a p lay lis t.
English _ ● To set up, fo llo w s tep s 1 to 3 on pag e 9 2.
_ Editing Editing .
English _ ● .
_ Editing Editing Pre ss the b utt on, th en pre ss the $% bu tto n t o s ele ct . Pre ss the bu tto n. Copy s cre en is dis pl aye d. Pre ss the $% bu tto ns to sel ect th e t itle y ou wan t t o c opy, t hen pre ss the b utt on unt il a c hec kma rk ap pea rs.
English _ ● Ins ert a JPE G d isc , M P3 disc o r D ivX di sc into t he dis c t ray . Pre ss the button to cl ose th e disc tr ay. Wa it until d isa ppe ars fr om the front pa nel di spl ay.
_ Editing Editing Pre ss the b utt on, th en pre ss the $% bu tto n t o s ele ct . Pre ss the bu tto n. Copy s cre en is dis pl aye d. Pre ss the ▲▼ bu tto ns to sel ect th e f older you wa nt to copy, the n pre ss the b utt on unt il a c hec kma rk app ear s.
English _ ● S You ca n r ena me a M usi c, Photo or Div X le copied to HD D.
100_ Editing Editing XC V Dis c P rot ect ion al low s y ou to pro tec t y our discs fr om bei ng format ted or de let ed due to un int end ed ope rat ion s. Wit h t he uni t i n S top mo de, pr ess th e butto n.
English _101 ● S Wit h t he uni t i n S top mo de, pr ess th e butto n.
10_ Editing Editing You wi ll be pro mpt ed wit h the con rm ati on messag e “ Cho ose the re cor din g f orm at for DVD-R W.” If you se lec t t he des ire d form at typ e, you will be pro mpt ed with the co nr mat ion me ssa ge “All d ata wi ll be delete d.
English _10 ● C Wit h t he uni t i n S top mo de, pr ess th e butto n. Pre ss the ▲▼ bu tto ns to sel ect , the n p ress t he or + bu tto n.
10_ Reference Reference If you r p rod uct ma lfu nct ions, go thr oug h t he che ckp oin ts bel ow bef ore co nta cti ng a S ams ung au tho rised ser vic e cen tre .
English _10 ● • Are you wa tch in g a pr ogr amm e i n s low or sk ip mod e? If you ar e p lay ing a pro gramme at a spe ed other tha n n orm al speed, so und wi ll not be hea rd.
10_ Appendix Appendix Gen era l Pow er req uir eme nts 220 -24 0 V AC , 5 0 H z Pow er con sum pti on 28 W att s / 1 Wat ts (Po wer of f ) Wei ght 3.6 Kg Dim ens ion s 430 m m(W ) x 30 0 m m(D ) x 55 mm (H) Ope rat ing te mp.
UNITED KINGDOM EIRE This Samsung product is warranted for the period of twelve (12) months from the original date of purchase, against defective materials and workmanship. In the event that warranty service is required, you should return the product to the retailer from whom it was purchased.
The GNU General Public Licence (GPL) Ver sio n 2, Jun e 1991 Copy rig ht (C) 1989, 1991 Free Softw are Found ati on, Inc.59 Templ e Plac e, Sui te 330 , Bost on, MA 02111 -13 07 USA Ever yon e is perm itt ed to cop y and dis tri but e verb ati m copie sof this lic enc e docu men t, but chang ing it is not allo wed .
Thes e requ ire men ts app ly to the modif ied work as a whol e. If ide nti fia ble secti ons of th at wor k are not deriv ed fro m the Pro gra m, and can be reas ona bly consi der ed ind epen den t a.
Foun dat ion . 10. If you wish to incor por ate pa rts of the Prog ram in to oth er fre e progr ams whose distr ibu tio n cond itio ns are diffe ren t, wri te to the autho r to ask for pe rmis sio n.
GNU Lesser General Public Licence (LGPL) Vers ion 2.1, Feb rua ry 199 9 Copy rig ht (C) 1991, 1999 Fre e Soft war e Foun dat ion, Inc. 59 Te mple Place , Suit e 330, Bosto n, MA 021 11- 130 7 USA Eve ryo ne is per mit ted to cop y and dis trib ute verba tim copie s of this licen ce doc ume nt, bu t chan ging it is not all owe d.
addr ess ed as “yo u”. A “lib rary ” mean s a colle cti on of sof twa re fun cti ons and/or data pr epar ed so as to be conve nie ntly linke d with appli cat ion progr ams (w hich use som e of tho se fun ctio ns and data) to form ex ecut abl es.
of suc h exec utab les . When a “work that use s the Lib rar y” use s mater ial from a hea der fi le that is part of the Libr ary , the obj ect code for the work may be a deriv ati ve wor k of the Libra ry even thoug h the so urce code is no t.
redi str ibu tio n of the Lib rar y by all tho se who recei ve cop ies direc tly or indir ectl y thro ugh you, the n the onl y way you could satis fy bot h it and th is Lice nce would be to refra in ent ire ly fro m dist rib uti on of the Libra ry.
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Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Samsung DVD-SH893M c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Samsung DVD-SH893M - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Samsung DVD-SH893M, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Samsung DVD-SH893M va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Samsung DVD-SH893M, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Samsung DVD-SH893M.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Samsung DVD-SH893M. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Samsung DVD-SH893M ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
