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LMA600_080603_D23 User’ s Guide PCS Vision Picture Phone with built-in camera [Samsung ® A600].
LMA600_080603_D23.
LMA600_080603_D23.
Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Getting Started . . . . . . . . . . .
Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Changing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Changing the Phone’s Menu Style . . . . . . . . . . . . . .
2G. Using the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Entering Text . . . . . . . . . . . . . . . . . . . . .
Review/Share Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Picture Mail Wallet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Image Icons . . . . . . . . . . . . . . . .
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Screen Savers. . . . . .
i Welcome to Sprint print built the lar gest all-digit al, all-PCS nationwide networ k with adv anced multimed ia services, reac hing mor e than 230 million people f or clarity you can se e and hear .
ii Introduction his User’ s Guide introduces you to PCS Service and all the featur es of your ne w phone. It’ s divid ed into fo ur sections: 䊳 Section 1: Getting Started 䊳 Section 2: Understa.
Section 1 Getting Started.
Section 1: Getting Started 1A: Setting Up Service 2 Section 1A Setting Up Service In This Section 䊳 Getting Started With PCS Servic e 䊳 Setting Up V oicemail 䊳 Getting Help his section walks y o.
Section 1: Getting Started 1A: Setting Up Service 3 Getting Started With PCS Service Determine if Y our Phone is Already Activated If you re ceived y our phone in th e mail or purc hased it at a Sprint Store, it probabl y has alr eady bee n activated.
Section 1: Getting Started 1A: Setting Up Service 4 Setting Up Y our V oicemail All unansw ered calls to your PCS Phon e are automatically transf er red to voice mail, even if y our phone is in use or turned off. Theref ore, you will want to set up y our voicemail and personal greeting as soon as y our PCS Phone is activa ted.
Section 1: Getting Started 1A: Setting Up Service 5 Reaching PCS Customer Solutio ns SM Y ou can r each PCS Customer Solution s by: 䊳 Dialing on your PCS Phone 䊳 Signing on to your account at www .
Section 1: Getting Started 1A: Setting Up Service 6 PCS Operator Services PCS Operator Serv ices can provid e assistance in placing collect calls or calls bil led to a local t elephone calling card or third par ty . 䡵 Press . For more inf or mation or to se e the latest in products and services, visit us online at www .
Section 2 Understanding Your PCS Phone.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 8 Section 2A Your PCS Phone: The Basics In This Section 䊳 Front View of Phone 䊳 Viewing the Display Screen 䊳 Features of.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 9 Front V i ew of Phone.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 10 Key Functions 1. Speaker: The speaker allo ws you to hear the other caller and the differ ent r ing tones and so unds of f ered by y our phone. 2 . Signal Strength Indicator: This icon represents the signal strength by disp laying bars.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 11 12. T ALK Key: Place or receive a call. In standby mode, press the key once to access the Outgoing call log. If you press and hold the key down you will in itia te V oice Recognition f eature.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 12 the phone’ s batter y is fully c har ged. W h en no bars are display e d, the phone’ s batter y is completel y discharg ed or empty . 25. Position Location: This icon indicates that the position location is active.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 13 indicates someth ing has been do wnloaded to y our phone. T ip: Display indicators let you know when you’re off the enhanced Sprint Nationwide PCS Network and wh ether you’re operating in digital or analog mode.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 14 T urning Y our Phone ON and OFF T urning Y our Phone ON 䡵 Press for approximatel y two seconds to turn y our phone On.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 15 Using the Battery and Charger Battery Capacity Y our PCS Phone is equipped with a Lithium Ion (LiIon) batter y . It allows you to r echarge y our batter y before it is fully drained.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 16 Removing the Battery T o remove y o ur batter y , follow these easy steps: 1. So that no stored messa ges or number s are lost, po wer off your phone by press ing and holding the key .
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 17 Using the Desktop Ch arger It is vital that you use onl y the PCS-approved Desktop Charg er specifically design ed for your phone. Use of unauthorized accessories could damage y our phone and invalidate y our warra nty .
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 18 Making and Answering Calls Making Calls Y our PCS Phone offers many diffe rent ways to ma ke calls, including PCS V oice Co mmand SM ( page 155 ), Speed Dialing ( page 20 ) and using Call History ( pa ge 69 ).
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 19 Answering a Roam Call With Call Guard Enabled T o answer a call when you are roaming and Call Guard is enabled: 䡵 Press and then to ans wer the call. (See “Call Guard” o n page 49 for additional information.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 20 Using One/T wo/Three T ouch Speed Dialing Wi th this featur e, you can automatically call Speed Dial entries using one key press for locations 1-9, tw o key presses for locations 10-99, or thre e key presses f or locations 100-300.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 21 䊳 (3) Find is used to locate and displa y Inter nal Phone Book entries that contain the number s entered. See "Finding Internal Phone Book Entries" on page 75 . 䊳 (4) Hard Pause is used to i nsert a hard pause.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 22 Saving a Phone Number Y our PCS Phone can store up to six ph one numbers in each of 300 Internal Phone Book en tr ies. Each entry’ s name can contain 20 char acter s. Y our phone automatically sorts the Internal Phone Book entr ies alphabetically .
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 23 3. A list of possible matc hes is displayed. Select the d esired entr y and press .
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 24 Abbreviated Dialing Ab breviated d ialing allows y ou to enter a six-digit pr efix for commonl y used phone numbers.
Section 2: Understanding You r PCS Phone 2A: Your PCS Phon e - The Basics 25 Dialing From the Inte rnal Phone Book T o dial directl y from an Internal Phone Book entry: 1. Press the navigation key down to display your Internal Phone Book. 2. Scroll left or right to sear ch by Name , Entry , or Group .
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 26 Section 2B Controlling Your Phone’s Settings In This Section 䊳 Sound Settings 䊳 Display Settings 䊳 Location.
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 27 Reminder: T o access the phone’ s main menu, press Menu from standby mode. Menu items may be selected by highlighting them with the navigation key and pressing , or you can press the number corresponding to the menu item on your keypad.
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 28 Selecting Ringer T ypes for Voice Calls Y our PCS Phone provides a variety of ringer options which allow you to c ustomize your r ing and volume settings.
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 29 Selecting Ringer T ypes for Schedul e T o select a ringer type f or schedules: 1. Press fo r Main Menu . 2. Press for Settings . 3. Press for Sounds . 4. Press for Ringer T ype .
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 30 Alert Notification T o ena ble or disabl e alert s ounds: 1. Press fo r Main Menu . 2. Press for Settings . 3. Press for Sounds . 4. Press for Alerts . 5. Press: 䢇 for Minute Beep .
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 31 Display Settings Changing the T ext Greeting The text g reeting can be up to 14 characters and is displayed on your phon e’ s screen in standby mo de.
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 32 Changing the B acklight T ime Length The backlight setting lets you select how long the display screen and keypad are backlit after any key press is made. T o change the backlight setting: 1.
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 33 Changing the P hone’ s Menu Style T o select the displa y’s menu style: 1. Press fo r Main Menu . 2. Press for Settings . 3. Press for Display . 4. Press for Menu Style .
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 34 Airplane Mode When your phone is in Airplane Mode, it cannot sen d or receive any calls or access online informat ion. Y ou may still use the phone’ s other features, such as Games, Notepad, V o ice Memos, etc.
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 35 T o turn TTY Mode on or off: 1. Press 2. Press a gain to continue. 3. Press the navigation ke y up or down to selec t Enable TTY or Disable TTY and pr ess . Note: In TTY Mode, your phone will display when a device is connected.
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 36 Phone Setup Options Shortcuts Y our phone of fers you the option of assigning shortcut keys to fav or ite or often-used functions. Pressing the navigation key in standby mode will launch yo ur user-defined shortcuts.
Section 2: Understanding You r PCS Phone 2B: Controllin g Your Phone’s Settings 37 Call Answer Mode T o set the actions required to ans wer an incoming call: 1. Press fo r Main Menu . 2. Press for Settings . 3. Press for Others . 4. Press for Call Answer and select one of the follo wing: 䢇 Any K ey 䢇 Ta l k K e y 䢇 Flip Open 5.
Section 2: Understanding You r PCS Phone 2C: Setting Your Phone’s S ecurity 38 Section 2C Setting Your Phone’s Security In This Section 䊳 Accessing the Security Menu 䊳 Locking Y our Phone 䊳 .
Section 2: Understanding You r PCS Phone 2C: Setting Your Phone’s S ecurity 39 Accessing the Security Menu Y ou must enter your loc k code to view the Security menu. T o access the Security menu: 1. Press for Main Menu . 2. Press fo r Settings . 3. Press for Security .
Section 2: Understanding You r PCS Phone 2C: Setting Your Phone’s S ecurity 40 Changing the Lock Code T o chang e your loc k code: 1. From the Security menu, press fo r Change Lock . 2. Enter yo ur new lock code and pr ess . 3. Re-enter your n ew loc k code and pr ess .
Section 2: Understanding You r PCS Phone 2C: Setting Your Phone’s S ecurity 41 3. Press for Others . 4. Press for Restriction and enter the lo ck code using the keypad. 5. Press fo r Outgoing Call . 6. Press the navigation key up or down to select Allow all , PBook Only , or Special# Only and press .
Section 2: Understanding You r PCS Phone 2C: Setting Your Phone’s S ecurity 42 Erase Content Erase Content del etes all saved downloaded content from the phone, including games, ringers, screen sav er s, and applications. T o erase: 1. From the Security menu, press fo r Erase Content .
Section 2: Understanding You r PCS Phone 2C: Setting Your Phone’s S ecurity 43 Reset Picture Account This option erases the token in for ma ti o n for y ou r PC S Vi si o n picture account. T o erase: 1. From the Security menu, press for Reset Picture Account .
Section 2: Understanding You r PCS Phone 2C: Setting Your Phone’s S ecurity 44 Net Guard The Net Guard option allows yo u to be pr ompted each time you connect to PCS Vision services.
Section 2: Understanding You r PCS Phone 2D: Controllin g Your Roaming Exp erience 45 Section 2D Controlling Your Roaming Experience In This Section 䊳 Understanding Roaming 䊳 Setting Y our Phone.
Section 2: Understanding You r PCS Phone 2D: Controllin g Your Roaming Exp erience 46 Understanding Roaming Recognizing Icons o n the Display Screen Y our phon e’ s display screen always lets you know when you’ re off the enhanced Sprint Nationwide PCS Network and whether your phone is operating in analog or digital mode.
Section 2: Understanding You r PCS Phone 2D: Controllin g Your Roaming Exp erience 47 Roaming on Analog Netw orks When you roam on analog networks, y ou will experience a similar quality provided by other analog car rier s today .
Section 2: Understanding You r PCS Phone 2D: Controllin g Your Roaming Exp erience 48 Setting Y our Phone’ s Roam Mode Y our PCS Phone allows you to control your ability to r oam. By using the Roaming menu option, you can deter mine which signals y our phone acce pts.
Section 2: Understanding You r PCS Phone 2D: Controllin g Your Roaming Exp erience 49 Controlling Roaming Charges Using Call Guard In addition to the r oaming icon, Call Guard alerts you when roaming c harges apply . This f eature makes it easy to manag e your roaming charg e s by reminding you when you make or receiv e roaming calls.
Section 2: Understanding You r PCS Phone 2D: Controllin g Your Roaming Exp erience 50 T o Place Roaming Calls With Call Guard On : 1. From standby mode, dial 1 + ar ea code + the seven-digit number and pr ess . (Y ou can also initiate a call from the Internal Phone Book, Call History , or Messaging.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 51 Section 2E Navigating Through Menus In This Section 䊳 Menu Navigation 䊳 Menu Structure 䊳 Viewing the Menus his section is a road map to using your PCS Phone . Every function and f eature can be acce ssed through an onscreen menu.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 52 Menu Navigation The navigation key on y our PCS Phone allows y ou to scroll through men us quickl y and easily . The scroll bar at the right of the menu keeps track of y our position in the menu at all times.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 53 V iewing the Menus Menu Diagram The f ollowing list outlines y our phone’ s menu structure.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 54 2: JAMDA T Bowling 3: CongoCube 4: Ms. P AC-MAN Demo 2: Ringers 1: Get New 3: Screen Savers 1: Get New 4: Applications 1: Get .
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 55 3: Say Cheese 4: Shutter 4 5: Shutter 5 6: Shutter 6 7: Shutter 7 8: Shutter 8 9: Off 3: Quality 1: Fine 2: Normal 4: Help 1: .
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 56 4: Launch Pad 5: Digital Clock 2: Downloads 3: Picture W allet 3: Incoming Cal l 1: With Call er ID 1: No Image 2: Downloads 3.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 57 1: V oicemail 2: Notifications 3: Schedule 3: Alerts 1: Minute Beep 1: On 2: Off 2: Service 1: On 2: Off 3: Connect 1: On 2: O.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 58 2: Name Dial 1: Y e s 2: No 3: Name Lookup 1: Y e s 2: No 5: Help 5: Messaging 1: On 2: Off 6: Security 1: Lock Phone 1: Unloc.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 59 5: V oice Dial 6: Ringer T ype 7: Downloads 8: Display 9: Alarms 10: Calculator 2: Down Key 1: Phone Book 2: V oice Memo 3: Sc.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 60 1: Outgoing Call 1: Allow all 2: PBook Only 3: Special# Only 3: Call Answer 1: Any Key 2: T alk Key 3: Flip Open 4: Auto Answe.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 61 16: #5 K ey 17: #6 K ey 18: #7 K ey 19: #8 K ey 20: #9 K ey 21: #0 K ey 22: Star K ey 23: P ound Ke y 24: Launching 2: Down K .
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 62 12: #1 K ey 13: #2 K ey 14: #3 K ey 15: #4 K ey 16: #5 K ey 17: #6 K ey 18: #7 K ey 19: #8 K ey 20: #9 K ey 21: #0 K ey 22: St.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 63 7: OK K ey 8: T alk K ey 9: Back K ey 10: End K ey 11: Menu K ey 12: #1 K ey 13: #2 K ey 14: #3 K ey 15: #4 K ey 16: #5 K ey 1.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 64 3: Left K ey 4: Right K ey 5: Camera K ey 6: WEB K ey 7: OK K ey 8: T alk K ey 9: Back K ey 10: End K ey 11: Menu K ey 12: #1 .
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 65 24: Launching 3: Other Key 1: Start Key 1: Up Key 2: Down K ey 3: Left K ey 4: Right K ey 5: Camera K ey 6: WEB K ey 7: OK K e.
Section 2: Understanding You r PCS Phone 2E: Navigating Throug h Menus 66 19: #8 K ey 20: #9 K ey 21: #0 K ey 22: Star K ey 23: P ound Ke y 24: Launching 0: Phone Info InUse Menu 1: Mute/Unmute 2: Cal.
Section 2: Understanding You r PCS Phone 2F: Managi ng Call Histor y 67 Section 2F Managing Call History In This Section 䊳 Viewing History 䊳 Call History Options 䊳 Making a Call From Call Histor.
Section 2: Understanding You r PCS Phone 2F: Managi ng Call Histor y 68 V iewing History Y ou’ll fi nd the Call Histor y featur e very helpful. It is a list of the last 20 phone numbers (or Internal Phone Book entries) f or calls you placed, accepted, or missed.
Section 2: Understanding You r PCS Phone 2F: Managi ng Call Histor y 69 Making a Call From Call History T o place a call from Call Histo r y: 1. Press fo r Main Menu . 2. Press for Call History . 3. Highlight the de sired entr y in the Missed , Outgoing , or Incoming call history and press .
Section 2: Understanding You r PCS Phone 2F: Managi ng Call Histor y 70 Prepending a Phone Number From Call History If you need to make a call from Call History and you happen to be outside your local ar ea code, you can add the appropriate prefix by f ollowing these steps: 1.
Section 2: Understanding You r PCS Phone 2G: Using the In ternal Phone Book 71 Section 2G Using the Internal Phone Book In This Section 䊳 Internal Phone Book Entry Options 䊳 Entering T ext 䊳 Add.
Section 2: Understanding You r PCS Phone 2G: Using the In ternal Phone Book 72 Internal Phone B ook Entry Options When you displa y an Internal Phone Book entr y , the following options are displa yed when you pr ess . T o select an option, highlight it and press or press the corresponding number on the keypad.
Section 2: Understanding You r PCS Phone 2G: Using the In ternal Phone Book 73 䊳 www . automatically enter s “www . ” 䊳 .com automatically enters “.com” 䊳 .org automatically enters “.org” 䊳 .net automatically enters “.net” 䊳 .
Section 2: Understanding You r PCS Phone 2G: Using the In ternal Phone Book 74 䊳 W X Y Z 9 䊳 0 䊳 Space 䊳 Shift After a character is entered, the cursor automatically advances to the ne xt space after two seconds or when y ou enter a character not on the same key .
Section 2: Understanding You r PCS Phone 2G: Using the In ternal Phone Book 75 Finding Internal Phone Book Entries There are se vera l wa ys to display your Internal Phone Book entries. Follow the steps outlin ed in the sections below to display entries from the Internal Phone Book menu .
Section 2: Understanding You r PCS Phone 2G: Using the In ternal Phone Book 76 1. Press fo r Main Menu . 2. Press fo r Phone Book . 3. Press fo r Find . 4. Press the navigation key to the r ight until By Group is highlighted . 5. Press the navigation key down once to highlight the group selection.
Section 2: Understanding You r PCS Phone 2G: Using the In ternal Phone Book 77 4. Select the de sired entr y and pres s . 5. Press to edit the entr y . 6. Press the navigation key do wn until the desired phone number is sele cted and press to edit. 7.
Section 2: Understanding You r PCS Phone 2G: Using the In ternal Phone Book 78 Secret Internal Phone Book Entries Y ou can hide an entry’s ph one number(s) and require y our lock code to edit th e entr y by making it secret. The entry name is still display e d, but the entr y’ s phone number s are replaced by “(SECRET)”.
Section 2: Understanding You r PCS Phone 2G: Using the In ternal Phone Book 79 Dialing PCS Services Y ou must be in digital mode to access PCS Services. T o dial a ser vice: 1. Press fo r Main Menu . 2. Press fo r Phone Book . 3. Press fo r Services .
Section 2: Understanding You r PCS Phone 2H: Personal Organ izer 80 Section 2H Personal Organizer In This Section 䊳 Adding an Event to the Scheduler 䊳 Event Alerts 䊳 Viewing Eve nts 䊳 Managing.
Section 2: Understanding You r PCS Phone 2H: Personal Organ izer 81 Adding an Event to the Scheduler Y our Scheduler helps organize y our time and reminds y ou of important events. T o add an event: 1. Press fo r Main Menu . 2. Press fo r To o l s . 3.
Section 2: Understanding You r PCS Phone 2H: Personal Organ izer 82 4. Press fo r Ringer T ype . 5. Press for Schedule . 6. Press the navigation key left or ri ght to select the desired rin g er ca tego r y . 7. Press the navigation key down and then left or right to select the de sired ri nger or melody .
Section 2: Understanding You r PCS Phone 2H: Personal Organ izer 83 Going to T oday’ s Scheduler Menu If you are viewing the Scheduler me nu and wish to g o to the Schedu ler menu f or today’ s date: 1. From the Schedule r menu, high l ight the current date and press .
Section 2: Understanding You r PCS Phone 2H: Personal Organ izer 84 Using the Calculator Y our phone comes with a built-in calculator function. T o use this featur e, follow these easy steps: 1. Press fo r Main Menu . 2. Press fo r To o l s . 3. Press fo r C al cu l at or 4.
Section 2: Understanding You r PCS Phone 2H: Personal Organ izer 85 7. Press the navigation key down once to select the desired ringer . Cycle through the r inge r s by pressing the navigation key left or right. 8. Press the navigation key down once to select the alarm frequency .
Section 2: Understanding You r PCS Phone 2H: Personal Organ izer 86 T o erase saved notes: 1. Press fo r Main Menu . 2. Press fo r To o l s . 3. Press fo r Memo Pad . 4. Highlight the d esired memo using the navi gation ke y and press fo r Erase . 5. Select Ye s and press to confir m the deletion.
Section 2: Understanding You r PCS Phone 2H: Personal Organ izer 87 6. Enter the Input time and date v alues and press to Save . To v i e w a c o u n t d o w n : 1. Press fo r Main Menu . 2. Press fo r To o l s . 3. Press fo r Countdown . 4. Press the navigation key up or down to highlight the desired countdown and pr ess .
Section 2: Understanding You r PCS Phone 2I: Using Your Phone ’s Voice Services 88 Section 2I Using Your Phone’s Voice Services In This Section 䊳 Activating V oice Recognition 䊳 Digit Dial 䊳 Using Name Dial 䊳 Using Name Lookup 䊳 V oice Memos his section e xplains the features associated with your phone’ s V oice Ser vices.
Section 2: Understanding You r PCS Phone 2I: Using Your Phone ’s Voice Services 89 Activating V oice Recognition V oice recognitio n allows y ou to say commands to perf orm common functions supported by y our phone. There is no v oice training r equired to use the v oice recognition fe ature.
Section 2: Understanding You r PCS Phone 2I: Using Your Phone ’s Voice Services 90 䊳 The phone recognizes the digits one, two, three, four , five, six, seven, eight, nin e, zero, and oh. The phone does not recognize numbe r s such as "one eight hundred " for "1-800.
Section 2: Understanding You r PCS Phone 2I: Using Your Phone ’s Voice Services 91 Enabling/Disabling Digit Dial Choice Lists Y ou can customize whether the Digit Dial feature displa ys the list of top voice r ecognition choices or automaticall y dials the first number , without displaying a choice list.
Section 2: Understanding You r PCS Phone 2I: Using Your Phone ’s Voice Services 92 䊳 If you make a mistake while recording a sequence of digits, or if there is an une xpected no ise that spoils the recording, you can sa y or select No when the prompt asks, “Did the recording sound OK?”.
Section 2: Understanding You r PCS Phone 2I: Using Your Phone ’s Voice Services 93 Resetting Digit Dial Adaptatio n T o erase any adaptation and reset Digit Dial to its original state: 1. Press fo r Settings . 2. Press fo r V oice Dial . 3. Press fo r Reset Digits .
Section 2: Understanding You r PCS Phone 2I: Using Your Phone ’s Voice Services 94 5. The phone dials the number for the location you specifie d. Enabling/Disabling Name Dial Choice Lists Y ou can c.
Section 2: Understanding You r PCS Phone 2I: Using Your Phone ’s Voice Services 95 3. Say the full name of the person, exactl y as it is entered in your Phone Bo ok. The phone plays the name it r ecognized through the earpiece, and then opens the contact information for that name.
Section 2: Understanding You r PCS Phone 2I: Using Your Phone ’s Voice Services 96 Vo i c e M e m o s Y ou can use your phone to record memos th at you can listen to later . Y ou can record y our self speaking into the phone's built-in microphone, or record the per son at the other end of a phone call.
Section 2: Understanding You r PCS Phone 2I: Using Your Phone ’s Voice Services 97 䡵 T o quit the memo feature without saving the memo, select Quit and pr ess . Reviewing and Erasing Memos T o review ( replay) a memo y ou have rec orded earlier: 1.
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 98 Section 2J Using Your Phone’s Camera In This Section 䊳 T aking Pictures 䊳 Sharing Picture Mail SM 䊳 Storing Picture.
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 99 T aking Pictures T aking pictures with your phon e’ s built-in PCS Camera i s as simple as choo sing a subject, pointing the lens, and pressing a button. Y ou can activate Came ra mode and tak e pictures whether the phone is open or closed.
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 100 Image Reso lution Y our full-color digital camera can take pictures in three different mod es. T wo of the modes allow y ou to increase the zoom using digital magnif ication up to two times the or iginal display .
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 101 T o access the picture settings: 1. Press fo r Main Menu . 2. Press fo r Pictures . 3. Press for Settings . 4. Press fo r Picture Lock , fo r Shutter Sound , for Quality , or for Help .
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 102 We b s i t e a t picturemail.sprintpcs.com to access and manag e your uploaded pictures and albums. T o create your Picture Mail password: 1. Press for Main Menu . 2. Press for Pictures .
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 103 䊳 Brightness : Allows you to set the brightness level automatically or manually . If manually , press the navigation key left or right to increase or decr ease the desired brightness.
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 104 T o cancel the self-timer: 䡵 Press to Cancel . Note: While the Self-timer is active, all key s are disabled except Back, End, and the ri ght softkey button (Ca ncel) .
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 105 Sharing Picture Mail from Messa ging Y ou can also share your pictures from y our phone’ s Messaging menu. 1. Press fo r Main Menu . 2. Press for Messaging . Shortcut: Press the navigati on key up from standby mode to access the Messaging menu.
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 106 Picture Options Picture options allow y o u to set up differ ent options associated with the imag es save d on your phone.
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 107 Picture Mail Wall et T o save a picture to the Pictur e Mail W allet: 1. Press fo r Main Menu . 2. Press fo r Pictures . 3. Press fo r Review/Share . 4. Using the n avigation key , highlight the des ired imag e.
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 108 Image Icons There ar e three di fferent imag e icons associated with the camera function. These icons ar e displayed in the upper left corner of the image i n the Revie w /Share or Pictur e W allet menus.
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 109 Managing Online Picture Mail From Y our PCS Phone Y ou can use your phone to manage, edit, or share pi ctures you have uploaded to the Pi cture Mail W ebsite. (See “Review/Share Mode” on page 105 f or information about uploading.
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 110 T o share an album from online mode: 1. From the online Albums displa y , select an album y ou wish to share and pr ess for Share . (See “Managing Onlin e Picture Mail From Y our PCS Phone” on page 109 .
Section 2: Understanding You r PCS Phone 2J: Using Your Phon e’s Camera 111 T o access your online Albums options from y our PCS Phone: 1. Display the album list in the Online Picture Mail menu. 2. Use your na vigation ke y to select an album (or Inbox).
Section 3 Using PCS Service Features.
Section 3: Using PCS Service Fea tures 3A: PCS Service Features - The Basics 113 Section 3A PCS Service Features: The Basics In This Section 䊳 Using V oicemail 䊳 Using Caller ID 䊳 Responding to .
Section 3: Using PCS Service Fea tures 3A: PCS Service Features - The Basics 114 Using V oicemail Setting Up Y our Voicemail All unansw ered calls to your PCS Phon e are automatically transf er red to voice mail, even if y our phone is in use or turned off.
Section 3: Using PCS Service Fea tures 3A: PCS Service Features - The Basics 115 Note: Y our phone accepts messages even when it is turned off. However , you are only noti fied of new message s when your phone i s turned on and you are in a PCS Service Area.
Section 3: Using PCS Service Fea tures 3A: PCS Service Features - The Basics 116 V oic email Button Guide Here’ s a quick guide to your keypad functions while liste ning to voicemail messages. For further de tails and menu option s, see “V oicemail Menu K e y” on page 119 .
Section 3: Using PCS Service Fea tures 3A: PCS Service Features - The Basics 117 2. Following the system pr ompts, press t o c h a n ge yo u r Personal Options . 3. Press for Administrative Options . 4. Press for Group Distribution Lists . 5. Follow the v oice prompts to crea te, edit, rename or delete group lists.
Section 3: Using PCS Service Fea tures 3A: PCS Service Features - The Basics 118 V oic email-to-V oi cemail Receipt Reque st Receive con firmation that your voice me ssage has been listened to when you send, f orward, or repl y to other PCS user s. 1.
Section 3: Using PCS Service Fea tures 3A: PCS Service Features - The Basics 119 V oicemail Menu Key Listen Envelope Information Reply Advance 8 Seconds Replay Rewind Forward Message Erase Callback Sa.
Section 3: Using PCS Service Fea tures 3A: PCS Service Features - The Basics 120 Using Caller ID Caller ID lets people know who’ s calling by displaying the number of the person calling. T o block y our phone number from being display ed for a specific outg oing call: 1.
Section 3: Using PCS Service Fea tures 3A: PCS Service Features - The Basics 121 Making a Three-W ay Call Wi th Three-W ay Calling, y ou can ta lk to tw o people at the same time. When usi ng this f eature, th e normal airtime rates will be charg ed for each of the two calls.
Section 3: Using PCS Service Fea tures 3A: PCS Service Features - The Basics 122 Using Call Forwarding Call Forwar ding lets you forw ard all your incoming calls to another phone n u mber – ev en when y our phone is tur ned off. Y ou can continue to make calls from y our phone when Call Forw arding is activated.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 123 Section 3B PCS Vision SM In This Section 䊳 Getting Started With PCS Vision 䊳 Picture Mail SM 䊳 Messaging 䊳 Downloading Games, Ringers,.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 124 Getting Started With PCS Vi sion Wi th your PCS V ision Phone and PCS Ser vice, you are read y to start enjoying the advantages of PCS Vision.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 125 Launching a PCS Vision C onnection T o launch a PCS V ision connection: 1. Press for Main Menu . 2. Press for Web . 3. Y our PCS Vision connection will launc h and the PCS Visio n Home page will display .
Section 3: Using PCS Service Fea tures 3B: PCS Vision 126 Net Guard When you first connect to the Internet, the Net Guard will appear to confirm that you w ant to connect. This feature helps you av oid accidental connections. Y ou can disable the Net Guard in the future by selecting Alway s Auto-Connect when the Net Guard is displayed.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 127 Navigating the W eb Navigating through m enus and W ebsites during a PCS Vision session is easy once you'v e learned a few basics. Here are some tips for g etting around: Softkey s When browsing the W eb, the bottom line of y our phone's display co ntains one or mor e softkeys.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 128 Selecting Once you'v e lear ned how to use softkeys and scroll, yo u can start navigating W ebsites. 䊳 Select on-screen items by using the navigation ke y to highlight the desired item, then pr ess the desired softkey button (or press ).
Section 3: Using PCS Service Fea tures 3B: PCS Vision 129 Picture Mail SM Y our phone gives you the ability to take pictures, view them using the phone's display , and instantly send them to your friends and famil y . It's as easy to use as a tr adit ional point-and- click c a mera.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 130 T ip: Write down your Picture Mail password in a secure place. 6. Please wait while the system creates y our account. Once you hav e received confirmation that y our account has been successfull y registered y ou may upload and shar e pictures and access the Pictur e Mail W ebsite.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 131 Accessing the Picture Mail Website From Y our Compute r 䡵 From your computer , log on to picturemail.sprintpcs.com . (Y ou will fir st need to regist er through your PCS Phone to view the Pictur e Mail W ebsite; see “Creating Y our Picture Mail Password” on page 129 .
Section 3: Using PCS Service Fea tures 3B: PCS Vision 132 Messaging Now you c a n send and r eceive email and text messages and participate in W eb-based chatrooms right from y our PCS Phone.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 133 Signing Up for Updates Wi th Updates, you can hav e news and inf ormation sent directl y to your PCS Phone at the times you choose. T o select the information you want to send to your PCS Phone: 1.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 134 5. Scroll to select the message y ou wish to read and press . 6. Once you’ ve read a messag e, use the quick actions at the end of each messa ge ( Erase, Reply , Reply All, or Next Message ) or select Menu f or a full list of options.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 135 5. Select To , enter the wireless phone number of the per son to whom you wish to send a message (y ou can also scroll down to select an existi ng recipient), and select Add .
Section 3: Using PCS Service Fea tures 3B: PCS Vision 136 䢇 T o use a pre-s et message or emotic on, highligh t Insert and select Pre-set Msgs or Icons . Select Go , then se lect the messag e or icon you’ d like to insert and select OK . 3. Review your repl y and select Send .
Section 3: Using PCS Service Fea tures 3B: PCS Vision 137 Note: T o avoid inadvertent data usage charges, you should lo g out of chatrooms when you are ready to exit. T o post a message: 1. Select Add text . 2. Enter your messa ge . 3. Select Send . T o set up a private chatroom: 1.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 138 T o access the PCS V ision download menus from th e W eb browser: 䡵 From the home pag e, select Games , Ringers , Screen Savers, or Applications to go to th e corresponding download menu. (For mor e inf or mation on navigating the W e b, see “Navigating the W eb” on page 127 .
Section 3: Using PCS Service Fea tures 3B: PCS Vision 139 2. Y ou will see a Confirmation screen conf irming your purchase and inf orming you that the charge will be added to your ne xt PCS Invoi ce. Y ou will also be informed that the downloade d item has been s tored in the My V ault pag e.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 140 Games Y ou can play a variety of enter taining and graphicall y-r ich games on y our PCS Phone. New games are easy to downlo ad and play . Ti p : For complete instructions on down loading, see “Downloadi ng Games, Ringers, and Screen Savers ” on page 137 .
Section 3: Using PCS Service Fea tures 3B: PCS Vision 141 Playing Games T o play a downloaded gam e on your PCS Phone: 1. Press for Main Menu . 2. Press for Downloads .
Section 3: Using PCS Service Fea tures 3B: PCS Vision 142 6. Press to Return and complete the re-sync hronization. Key Re-mapping Y ou can also re-map the keys to allow easier game play . Re-mapping the keys allows yo u to customize how the game pad operates when a s pecific button is pressed.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 143 Ringers Ti p : For complete instructions on down loading, see “Downloadi ng Games, Ringers, and Screen Savers ” on page 137 . Downloading Ringers T o download an availab le ringer to yo ur phone: 1.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 144 Assigning Download ed Ringers Downloaded ringers ma y be assigned directl y from the Downloads menu and are al so av ailable through the Settings menu.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 145 Screen Savers Ti p : For complete instructions on down loading, see “Downloadi ng Games, Ringers, and Screen Savers ” on page 137 . Downloading Screen Savers T o download an available Screen Sav er to your phone: 1.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 146 Assigning Download ed Screen Savers Downloaded Screen Sa ver s may be assigned dir ectly from the Downloads menu and are also av ailable through the Settings menu. T o assign a downloaded Screen Sav er through the Settings menu, see “Changing the Display Screen” on pag e 32 .
Section 3: Using PCS Service Fea tures 3B: PCS Vision 147 We b Wi th W eb on your PCS V ision Phone, y ou can browse full-color graphic v er sions – not just te xt versions – of your fav or ite W ebsites, making it easier than ev er to sta y informed while on the go.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 148 䊳 My Account: Check minu tes and PCS Vision usa ge, view your current invoice, or make a pa yment. 䊳 Google Search: Launch a Google sear ch. Using the Browser Menu Navigating the W eb from your phone using the PCS V ision Home page is easy once you get the hang of it.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 149 䊳 About Browser: Displa ys technical information about the browser , its version, and the encryption version, and provides links to Certificate Inf or mation for the various components. 䊳 Restart Browse r: Restarts the b rowser application.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 150 Deleting a Bookmark 1. Access the View menu as outlined above in steps 1–3. 2. Select Delete and pr ess . Going to a Specific Website T o go to a particular W ebsite by enter ing a URL (W ebsite address): 1.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 151 Using Special Features During a W eb Call Y our phone gives y ou the a bility to use s pecial f eatures while you’ re on a W eb call.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 152 PCS Business Connection SM Personal Edition PCS Business Connection SM P er sonal Edition giv es you secure, real-time mobile access to y our Microsoft ® Outlook ® or Lotus Notes ® company email, calendar , business director y , and personal contacts.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 153 Additional PCS Business Connection so lutions are av ailable for y our company . For more details, visit businessconnection.sprintpcs.com . Note: See your PCS Service P l an for PCS Bu siness Conne ction billing details.
Section 3: Using PCS Service Fea tures 3B: PCS Vision 154 When is my data connect ion dormant? If no data is receiv ed for 10 second s, the connection g oes dormant. When the connection is dorma nt, voice calls are allowe d. (The connectio n may becom e active agai n quickl y .
Section 3: Using PCS Service Fea tures 3C: PCS Voice Com mand 155 Section 3C PCS Voice Command SM In This Section 䊳 Getting Started with PCS V oice Command SM 䊳 Creating Y our Own Address Book 䊳.
Section 3: Using PCS Service Fea tures 3C: PCS Voice Com mand 156 Getting Started With PCS V oice Command With PCS V oice Command: 䊳 Y ou ca n store all your contacts’ phone numbers, so you can simply sa y the name of the pers on you want to call.
Section 3: Using PCS Service Fea tures 3C: PCS Voice Com mand 157 䊳 Call Directory Assistance: If y ou don’t hav e a computer or Internet access handy , you can h ave PCS Dir ector y Assistance look up phone numbers for y ou and automatically add them to y our address book.
Section 4 Safety Guidelines and Warranty Information.
Section 4: Safety Guidel ines and Warranty Information 4A: Safety 159 Section 4A Safety In This Section 䊳 Getting the Most Out of Y our Reception 䊳 Maintaining Safe Use of and Access to Y our Phon.
Section 4: Safety Guidel ines and Warranty Information 4A: Safety 160 Getting the Most Out of Y our Reception Keeping T abs on Signal Strength The quality of each call you make or receive depends on the signal stre ngth in your area.
Section 4: Safety Guidel ines and Warranty Information 4A: Safety 161 Maintaining Y our Phone’ s Peak Performance There are se ver al simple guidelines to operating your phone properl y and maintaining sa fe, satisfactory service. 䊳 Hold the phone with the antenn a raised, fully-e xtended, and over your shoulder .
Section 4: Safety Guidel ines and Warranty Information 4A: Safety 162 䊳 Dial sensibly and assess the traffic; if possible, place calls when stationary or before pulling i nto traffic. 䊳 Do not engage in stressful or emotional con ver sations that may div ert your attention from the road.
Section 4: Safety Guidel ines and Warranty Information 4A: Safety 163 T urning Off Y our Phone Before Flying T ur n off your phone bef ore boarding any air craft.
Section 4: Safety Guidel ines and Warranty Information 4A: Safety 164 Caring for the Battery Protecting Y our Battery The guidelines listed below help you g et the most out of your batter y’ s performance. 䊳 Use only Sprint-approved batteries and desktop charg er s.
Section 4: Safety Guidel ines and Warranty Information 4A: Safety 165 Acknowledging Special Precautions and the FCC Notice FCC Notice The phone may cause TV or radio interf erence if used in close proximity to receiving equipment. T he FCC can requir e you to stop using the phone if such in terf erence cannot be eliminated .
Section 4: Safety Guidel ines and Warranty Information 4A: Safety 166 Specific Absorption Rates (SAR) for Wireless Phones The SAR is a value that correspond s to the r elative amount of RF energy absorbed in the head of a user of a wireless handset.
Section 4: Safety Guidel ines and Warranty Information 4A: Safety 167 Owner’ s Record The model number , regulator y number and serial number are located on a nameplate inside the battery compar tment. Record the serial number in the space provided below .
Section 4: Safety Guidel ines and Warranty Information 4B: Manufacture r’s Warranty 168 Section 4B Manufacturer’s Warranty In This Section 䊳 Manufacturer’ s Warranty his section contains the manuf acturer’ s warranty for y our PCS Phone.
Section 4: Safety Guidel ines and Warranty Information 4B: Manufacture r’s Warranty 169 Manufacturer’ s Warranty ST ANDARD LIMITED W ARRANTY What is Cov ered and For Ho w Long? SAMSUNG TELECOMMUNICA TIONS AMERIC A, L.
Section 4: Safety Guidel ines and Warranty Information 4B: Manufacture r’s Warranty 170 batter y capacity falls below 80% of rated capacity or the batter y leaks, and this Limited W arranty does not.
171 RESPECT TO THE PR ODUCT , INCLUDING BUT NOT LIMITED TO: ·THE MERCHANT ABILIT Y OF THE PRODUCT OR ITS F ITNESS FOR ANY P ARTICULAR PURPOSE OR USE; ·W ARRA NTIES OF TITLE OR NON-INFRINGEMENT; ·DE.
Section 4: Safety Guidel ines and Warranty Information 4B: Manufacture r’s Warranty 172 D A MA GES, SO THE AB O VE LIMIT A TION OR EXCLU SION MA Y NOT APPL Y TO Y OU. THIS W ARRANTY GIVES Y OU SP ECIFIC LEGAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER RIGHTS, WHICH V AR Y FROM ST A TE TO ST A TE/PRO VINCE TO PR O VINCE.
Section 4: Safety Guidel ines and Warranty Information 4B: Manufacture r’s Warranty 173 presentation, whether oral or written, do not constitute warranties by SAMSUNG and should not be r elied upon.
Index 174 Index A Abbreviated Dialing 24 Adjusting the Phone’s Volume Settings 27 Airplane Mode 34 Alarm Clock 84 Answering Calls 18 B Backlight 32 Battery Capacity 15 Charging 16 Disposal 164 Insta.
Index 175 Navigation 52 Structure 52 Viewing 53 Missed Call Notification 19 N Name Dial 93 Name Lookup 94 Navigating Menus 52 Net Guard 44, 126 P PCS Business Connection 152 PCS Mail 133 PCS Services .
Index 176 Retrieving 115 Setting Up 4, 114 W Web 147–150 Bookmarks 149 Launching 125 Navigating 127 Welcome i.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Samsung A600 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Samsung A600 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Samsung A600, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Samsung A600 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Samsung A600, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Samsung A600.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Samsung A600. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Samsung A600 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.