Manuel d'utilisation / d'entretien du produit VX-2000d du fabricant Runco
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O WNER ’ S O PERATING M ANUAL VX-2000d 1080p Digital Light Processing TM Projector and Digital High Definition (DHD™) Controller.
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Runco VX-2000d Owner’s Operating Manual iii PRE L IMINAR Y TWO YEAR LIMITED WARRANTY For Projectors, Video Processors and Controllers Congratulation s on your purchase of a Runc o video product and welcome to the Run co family! We believe Runco produ ces “The World’s Fine st Home Thea ter Products .
iv Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y This warranty begins on the effective da te of delivery to the end use r. For your convenience, k eep the origin al bill of sale a s evidence of th e purchas e date. Please fill out and mail your warranty registration card.
Runco VX-2000d Owner’s Operating Manual v PRE L IMINAR Y To locate th e name and address of th e nearest Runc o Authorized Se rvice Center, o r for additiona l information ab out this Limited Warran ty, please call or w rite: RUNCO INTERNA TIONAL, INC.
vi Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Thank you for your purcha se of this quality Runc o video projector! It has been designed to prov ide you with the quality of vide o that is exp ected in a home theat er. For the best perfo rmance, plea se read th is manual ca refully as it is you r guide th rough the menus and operat ion.
Runco VX-2000d Owner’s Operating Manual vii 1 Table of Content s PRE L IMINAR Y TWO YEAR LIMITED WARRANTY ................ ................ ................ ............. ................ .... iii S afety Precauti on s .............. ............. .
Table of Contents viii Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Mounting the VX-200 0d ......... ............. ................ ............. ................ ............. ............. 24 Floor Mount ing (Upright) ............. .....
Table of Contents Runco VX-2000d Owner’s Operating Manual ix PRE L IMINAR Y On-Screen M enus for 1080 i (Digital) or 10 80p Signals ...... ................ ................ .......... 52 Main Menu ........ ................ ............. ............
Table of Contents x Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Note s :.
Runco VX-2000d Owner’s Operating Manual xi 1 Li s t of Figure s PRE L IMINAR Y 2-1. VX-2000d Front/Top/ Side/Bottom/R ear View ... ................ ............. ................ ............... 5 2-2. VX-2000d Rear Pane l ... ............. ........
List of Figures xii Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Note s :.
Runco VX-2000d Owner’s Operating Manual 1 PRE L IMINAR Y 1.1 About This Manual This Owner’s M anual descri bes how to in stall, set up and o perate the R unco VX-2000d DLP Projector and DHD Controller. Throughout th is manual, the Runco VX-2000 d DLP Projector an d DHD Controller a re referred to co llectively as the “VX- 2000d.
Introduc tion 2 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y G raphic Convention s : These symbols appear in numerous p laces throug hout the manual, to emp hasize points th at you must k eep in mind to avoid problem s with your equipment o r injury: 1.
Introd uction Runco VX-2000d Owner’s Operating Manual 3 PRE L IMINAR Y 1.3 Description, Features and Benefits The Runco VX-200 0d DLP Projector and DHD Con troller retains all of the features and performanc e of the VX-1000 d – our most popular projecto r ever – while in corporatin g new, cutting e dge technolo gy and 108 0p performance .
Introduc tion 4 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Key Features and Benefits The VX-2000d offers thes e key features and bene fits: • Runco-engineered , Enhanced GEN 3 Technolo.
Runco VX-2000d Owner’s Operating Manual 5 PRE L IMINAR Y 2.1 V X -2000d at a Glance Figure 2-1 shows the key VX-200 0d components. Figure 2-1. VX-2000d Fr ont/Top/ S ide/Bottom/Rear View 2.
Controls and Functions 6 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y 1. VERTICAL LEN S S HI F T Using a 9/64” hex wrench, turn this to move the lens up or d own. 2. POWER LED Lights red to indicate th at the projec tor is in stand by; flashe s blue during warm-up or cool-down or lights blue to in dicate norma l operation.
Controls and Functi ons Runco VX-2000d Owner’s Operating Manual 7 PRE L IMINAR Y 2.2 V X -2000d Rear Panel Figure 2-2 sh ows the VX-2000d r ear panel. Figure 2-2. VX-200 0d Rear Panel 1. POWER INPUT (100 to 240 V AC) Connect the VX-2000 d to power here.
Controls and Functions 8 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y 2.3 DHD Controller Front Panel Figure 2-3 shows the controls and ind icato rs on the DHD Controller front panel; the paragraph s that follow descr ibe them. Figure 2-3. DHD Controller Fro nt Panel 1.
Controls and Functi ons Runco VX-2000d Owner’s Operating Manual 9 PRE L IMINAR Y 7. ENTER BUTTON Press ENTER to select a highlighte d menu item. 8. DOWN BUTTON Used to direct se lect aspect ratio s or move the menu cursor down in the OSD.
Controls and Functions 10 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y 2.4 DHD Controller Rear Panel Figure 2-4 show s the rear connec tor panel on the DHD Con troller. Figure 2-4. DHD Controller Rear Panel Outputs 1. HDMI OUT Connect this t o the HDMI Input on the VX-2000d (see Figure 2-2 ).
Controls and Functi ons Runco VX-2000d Owner’s Operating Manual 11 PRE L IMINAR Y 5. COMPO S ITE VIDEO INPUT Standard co mposite vid eo input for connecting a VCR, laser disc p layer or oth er composite video source. 6. S -VIDEO 1 / S -VIDEO 2 Two, standard S-Video inputs for connecting a DVD play er, satellite receiver or Super VHS (S-VHS) VCR.
Controls and Functions 12 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y 2.5 V X -2000d Remote Control Unit Figure 2-5 shows the VX-200 0d remote control, and the p aragraphs that follow describe its functionality.
Controls and Functi ons Runco VX-2000d Owner’s Operating Manual 13 PRE L IMINAR Y 1. IR OUTPUT INDICA TOR Lights when a button is pre ssed to indic ate that an IR signal is bein g transmitt ed. 2. ON / OFF Press to turn t he projector o n or off. 3.
Controls and Functions 14 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y 9. A s pect Ratio S election B utton s Use the red but tons to select an aspect ra tio directly or t o enter num eric characters, as follows: ANA (Anamorphic) (3) For viewing 16:9 DVDs or HDT V programs in their n ative aspect ra tio.
Controls and Functi ons Runco VX-2000d Owner’s Operating Manual 15 PRE L IMINAR Y 2.6 V X -2000d Built-In Keypad The VX-2000d has a built-in keyp ad that you can use to ac cess the menu system for working with digital 1080i or 10 80p sources. Figur e 2-6 shows the VX-2000d built-in keypad; the pa ragraphs tha t follow describe it s use.
Controls and Functions 16 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Note s :.
Runco VX-2000d Owner’s Operating Manual 17 PRE L IMINAR Y 3.1 Remote Control Battery Installation To install batteries in the remote co ntrol: 1. Remove the battery cove r from the b ack of the remote control. 2. Insert the b atteries inclu ded with the remo te control.
Installation 18 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y • Do not drop the remote control or expose it to moisture or hig h temperatu re. • The remote contr ol may malfunctio n under a fluoresc ent lamp. If that occur s, move the DHD Controller away from the fluorescent lamp.
Installation Runco VX-2000d Owner’s Operating Manual 19 PRE L IMINAR Y 3.2 Quick Setup Table 3-1 gives a quick over view of the VX-2000d installation pr ocess. The sections following this one pr ovid e detailed ins tructions . Installation shou ld be performed by a quali fied custom video installation specialist.
Installation 20 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y 3.3 Installation Considerations Proper insta llation of you r projector wi ll ensure the q uality of your di splay.
Installation Runco VX-2000d Owner’s Operating Manual 21 PRE L IMINAR Y Throw Distance Throw distanc e is the dista nce measure d from the f ront of the p rojector to the screen.
Installation 22 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Vertical and Horizontal Position Proper placem ent of the project or relative to t he screen will yield a rectangular, perfectly-cen tered image that complet ely fills the screen.
Installation Runco VX-2000d Owner’s Operating Manual 23 PRE L IMINAR Y The VX-2000d pr ovide s up to 50% of v ertical len s s hift in either dir ection. For example, with a 96 x 54-inch (16 :9) screen, yo u can shift the image up to 27.00 inches (0.
Installation 24 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y 3.4 Mounting the V X -2000d There are se veral method s for mountin g the projec tor.
Installation Runco VX-2000d Owner’s Operating Manual 25 PRE L IMINAR Y 3.5 Connections to the V X -2000d and DHD Controller Proceed as foll ows to connect th e DHD Controller to the VX- 2000d, your video sou rces, external contro ller(s) – if prese nt – and AC p ower.
Installation 26 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Connecting Source Components to the DHD Controller Connect your vid eo sources to t he DHD Controlle r as shown an d described in the sections th at follow. HDMI Connection s : See Figure 3- 7.
Installation Runco VX-2000d Owner’s Operating Manual 27 PRE L IMINAR Y Digital (DTV) R G B or Compon ent Video Connection s : See Figure 3-8. Figure 3-8 .
Installation 28 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Analog (Computer) R G B Connec tion s : See Figure 3-9. Figure 3-9. Analog R G B Co nnection s HD1 HD2 G/Y INPUTS HV R/Pr B/Pb .
Installation Runco VX-2000d Owner’s Operating Manual 29 PRE L IMINAR Y Compo s ite/ S -Video/Component Video Connection s : See Figure 3- 10. Figure 3-10.
Installation 30 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Connecting a PC or Automation System to the DHD Controller Use a standard, 9 -pin RS-232 cable t o connect a PC or h ome theater co ntrol/auto mation system (if present) to the RS-232 Cont rol port on the DHD Controller; see Figure 3-11 .
Installation Runco VX-2000d Owner’s Operating Manual 31 PRE L IMINAR Y Projector: The projector is equ ipped with an add itional 12-volt trigge r output. This trig ger activates wh en the projector is turned on. Co nnect it to your retractabl e screen or other , 12-volt trigger-activated equip ment as shown in Figure 3-13 .
Installation 32 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Connecting to AC Power The VX-2000d system includes two (2) AC p ower cords (o ne each for t he projector and DHD Controller). Plug the female end of on e power co rd into the AC receptacle o n the rear o f the VX-2000d (AC 1 00V to 240V).
Installation Runco VX-2000d Owner’s Operating Manual 33 PRE L IMINAR Y 3.8 Primary Lens Adjustments Focus and Zoom To focus the projected im age, gently rotate th e lens by hand. To enlarge th e picture (zoo m in), move the zoom ta b toward the Runco logo on the fr ont of the projector.
Installation 34 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y 3.9 Installing and Adjusting the CineWide Anamorphic Lens If you are installing a CineWide-equipp ed projector, proceed as follows to instal l and adjust the ana morphic lens. The standar d VX-2000d/Cin eWide uses a prismatic-style ana morphic len s.
Installation Runco VX-2000d Owner’s Operating Manual 35 PRE L IMINAR Y Adju s ting the Len s Height (Y): 1. Project a white field on t he screen. 2. Ensure th at the four Heigh t (Y) Adjustmen t Screws are loose enough to allow vertical movement o f the lens ass embly.
Installation 36 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Note s :.
Runco VX-2000d Owner’s Operating Manual 37 PRE L IMINAR Y 4.1 Using the On-Screen Menus Press the MENU button on either the rem ote control or the DHD Contr oller front panel to display the Main Menu. To select a m enu item, use th e and buttons on either th e remote cont rol or the DHD Controller fro nt panel to highlig ht it.
Operation 38 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Figure 4-1. DHD Co ntroller O S D Menu S tructure for VX- 2000d (1080i Analog and Lower -Re s olution S ource s ) S ervice Test Vi.
Operation Runco VX-2000d Owner’s Operating Manual 39 PRE L IMINAR Y Main Menu The Main Me nu is the startin g point for a ccessing all project or functions. (The Calibration and Service m enus are hidd en and not accessible un til you enter a passcode.
Operation 40 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Table 4-1. A s pect Ratio S etting s A s pect Ratio De s cription Anamorphic (16:9) Select Anamorphic to view 16:9 DVDs and HDTV programs in their native aspect ratio. 4:3 images are stretched horizontally to fit a 16:9 screen.
Operation Runco VX-2000d Owner’s Operating Manual 41 PRE L IMINAR Y Picture Use the contr ols in the Pictu re Menu to calib rate your VX -2000d for op timum picture quality. The VX-200 0d has been designed to in corporate s etup and calib ration stan dards establishe d by the Imaging Science Fo undation (ISF).
Operation 42 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Although it may be possible to obtain satisfact ory picture quality usin g the naked eye and regular progr am material, Runco reco.
Operation Runco VX-2000d Owner’s Operating Manual 43 PRE L IMINAR Y Contra s t: On your exte rnal test patte rn source, se lect a stepped, gray-bar patte rn like the one shown in Figure 4-3 . Figure 4-3. Typical G ray Bar Pattern fo r Adju s ting Cont ra s t Select Contrast and press ENTER .
Operation 44 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Select Color and pres s ENTER . While looking at the color bar pattern thr ough a blue filter, adjust the color satu ration level .
Operation Runco VX-2000d Owner’s Operating Manual 45 PRE L IMINAR Y S harpne ss : “Sharpness” is the a mount of hig h-frequency de tail in the ima ge. To adjust sharpness, select Sharpness from the Picture men u and press ENTER . On your ext ernal test pattern source, select a pattern like the one show n in Figure 4-5 .
Operation 46 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Over s can: Image Oversc an pushes the outside edge of the acti ve picture ar ea of the video signal ou t beyond the ed ge of the display area.
Operation Runco VX-2000d Owner’s Operating Manual 47 PRE L IMINAR Y Calibration Use the Calibrat ion menu to p erform advanced picture qua lity adjustments.
Operation 48 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y I S F Night - Input Image: The Input Imag e controls are simi lar to those in the Pictu re menu, but a re accessible only b y entering th e Calibration m enu passcode .
Operation Runco VX-2000d Owner’s Operating Manual 49 PRE L IMINAR Y • Runco/I S F Logo S pla s h S creen Timer s : Whe n you turn o n the VX-2000d , it projects a we lcome scre en with the Runco logo follo wed by o ne with the ISF lo go.
Operation 50 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Remote Control: The Remote Control menu shows yo u the primary a nd secondar y infrared (IR) codes to which th e VX-2000d will respon d.
Operation Runco VX-2000d Owner’s Operating Manual 51 PRE L IMINAR Y HD Format: If the characteristic s of the inco ming signal on the HD1 or HD2 inputs are known, select HD Fo rmat from the Servic e menu and set th em as described below. Doing so can reduce the time it take s the DHD Contr oller to switch from HD to 480i sign als or vice versa.
Operation 52 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Re s olution: When using the VX-2000d w ith a computer or certain HD sources, yo u may want to forc e the DHD Cont roller to use a specific outp ut resolution. If so , select Resolution fro m the Service menu an d choose one.
Operation Runco VX-2000d Owner’s Operating Manual 53 PRE L IMINAR Y Figure 4-6. O S D Menu S tructure for VX-2000d (1 080i Digital or 1080p S ource s ) Picture Adj u s t Picture Memory Standard , Black Enh ance, White Enhance, ISF Day, ISF Night or Cust om Contrast -90, -89, .
Operation 54 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Main Menu Press MENU on either t he remote c ontrol or bu ilt-in keypad (on the pr ojector rear panel) to display the Main Menu, sh own in Figure 4-7 . The Main Menu is the starting point for calibrating the VX -2000d to optimize the disp lay of digital 1080i and 10 80p sources.
Operation Runco VX-2000d Owner’s Operating Manual 55 PRE L IMINAR Y Language The VX-200 0d OSD language is initially set to English, but c an also displa y the menu s in German (Deut sch), Spanish (Esp añol), French (Français) or Italian (Italiano).
Operation 56 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Contra s t: Refer to Contrast on page 43 . Brightne ss : Refer to Brightness on page 42. Color: Refer to Color Saturation on p age 43. Tint: Refer to Tint on page 44. S harpne ss : Refer to Sharpness on page 45.
Operation Runco VX-2000d Owner’s Operating Manual 57 PRE L IMINAR Y Picture Adjust (Adva nced) To access advanced pic ture quality setting s, select Advanced from the Pic ture Adjust menu. This sub-menu presents the following op tions: ICC Adju s t: Select ICC Adjust from the Advanced Pictur e Adjust menu to cu stomize the displayed color space.
Operation 58 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Video NR: To apply n oise reductio n to the in put signal, selec t Video NR from the Advanced Picture Adju st menu. Nois e reduction is useful for improving the signal-to-n oise ratio of video signals.
Operation Runco VX-2000d Owner’s Operating Manual 59 PRE L IMINAR Y HD/RGB Adj. Select HD/RGB Adj. fr om the Main Men u to view input signal resolution an d timing information. To do this, select Signal In fo from the HD/RGB Adj. me nu. S ignal Info: Select Signal In fo from the HD/RGB Adj.
Operation 60 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y most accura te colors. If it d oes not, try the other ch oices and s elect the one that does. HDMI Black Level: This contr ol compensates for inco ming elevated black levels present in certain video sig nals.
Runco VX-2000d Owner’s Operating Manual 61 PRE L IMINAR Y 5.1 Lamp Replacement The lamp should be replac ed when it reaches the e nd of its life (t ypically 2000 h ours), or sooner if a no ticeable degr adation in b rightness occ urs. Contact your Runco d ealer to obtain a repl acement lamp.
Maintenance and Troublesho oting 62 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y 5.2 Troubleshooting Tips Table 5-1 provide s some general guidelines for tr oubleshooting proble ms you may encounter w ith the VX-2 000d.
Maintenance and Troubleshooting Runco VX-2000d Owner’s Operating Manual 63 PRE L IMINAR Y Image geometry is incorre ct. • I ncorrect aspect ratio selection. • Select the aspect ratio that best matches the source image and screen size (refer to Table 4-1 ).
Maintenance and Troublesho oting 64 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Note s :.
Runco VX-2000d Owner’s Operating Manual 65 PRE L IMINAR Y 6.1 RS-232 Connection and Port Configuration To interface the DHD Contro ller with a ho me theater automation/con trol system or a PC running terminal emulation soft ware, connect it to your control system or PC as shown in Figure 3-11 .
Serial Communications 66 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Input S election Command s COMPONENT NA YES Selects the Component input COMPOSITE NA YES Selects the Composite video i.
Serial Communications Runco VX-2000d Owner’s Operating Manual 67 PRE L IMINAR Y Picture Adju s t Command s (not available on HDMI 1 or HDMI 2 input s ) BRIGHTNESS -100/100 YES Sets a value for brigh.
Serial Communications 68 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y Input Po s ition Command s (not available on HDMI 1 or HDMI 2 input s ) IHEIGHT -100/100 YES Sets the value for input .
Serial Communications Runco VX-2000d Owner’s Operating Manual 69 PRE L IMINAR Y Mi s cellaneou s Command s BKGND -100/100 YES Sets the background color for 4:3 aspect ratio (-100 = black; 100 = whit.
Serial Communications 70 Runco VX-2000d Owner’s Operating Manual PRE L IMINAR Y TRIGGER 1/3 YES Assigns trigger to curre ntly-selected aspect ratio The following serial commands a re meant to emul ate buttons on the remote con trol or DHD Con - troller front panel.
Runco VX-2000d Owner’s Operating Manual 71 PRE L IMINAR Y 7.1 V X -2000d Specifications Table 7-1 lists the VX-2000d specifications. 7. S pecification s Table 7-1.
Specifications 72 Runco VX-2000d Owner’s Operating Manual P RELI M INARY Brightne ss and Contra s t (variable, depending on RVR calibration): Cinema S tandard s Mea s urement S y s tem (C S M S ) S pecification s - Brightness: 15.
Specifications Runco VX-2000d Owner’s Operating Manual 73 PRE L IMINAR Y 7.2 DHD Controller Specifications Table 7-2 lists the DHD Co ntroller specifications. Table 7-2. DHD Controller S pecification s A s pect Ratio s : 4:3, Letterbox, 16:9 Anamorph ic, VirtualWide, Cinema , VirtualWide 2.
Specifications 74 Runco VX-2000d Owner’s Operating Manual P RELI M INARY 7.3 V X -2000d Dimensions Figure 7-1 shows the VX-200 0d dimensions (all dimensio ns are in inches). Figure 7-1. VX-2000d Dimen s ion s 6.435 7.185 7.450 R 10.680 21.665 20.165 20.
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Runco CL-810 Owner’ s Operating Manual Runco International • 2900 Faber S treet • Union City , CA 94587 • Ph (510) 324-7777 / (800) 23RUNCO / Fax (510) 324-9300 www .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Runco VX-2000d c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Runco VX-2000d - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Runco VX-2000d, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Runco VX-2000d va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Runco VX-2000d, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Runco VX-2000d.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Runco VX-2000d. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Runco VX-2000d ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.