Manuel d'utilisation / d'entretien du produit rose.com du fabricant Rose electronic
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ULTR AVIE W REM OTE 2 KVM Access Ove r IP 10707 Stanc liff Road Phone (2 81) 933 - 7673 Houston, T exas 7709 9 Internet: W WW .ROSE.COM INSTALL A TION AND O PERATIO NS MANUAL.
LIMI TED WARRANTY Copyright Rose Electronics 200 8 . All ri ghts reserved. No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, el ect ronic o r m echanical, including photoc opying and recording, without the prior written permission of Rose Elect ronics.
TABLE of CO NTENTS Contents Page Disc laimer ........................................................................................................................................................................ 1 Introduct ion .....................
Figures Page Figure 1. U ltraView Remote 2 M odel s ............................................................................................................................ 5 Figure 2. C onnectin g a KVM ...........................................
INTRODUCTI ON ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 1 Disclaimer W hile every precaut ion has bee n taken i n the prepar ation of this m anual, the m anufacturer assumes no respons ibilit y for err ors or om issions.
2 ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL Featur es Six m odels availabl e: 4- port m odel (PC or Multi - platform ) 8- port m odel (PC or m ulti - platform ) 16 - port m odel.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 3 Rose El ectron ics web site Visit our web site a t www.ros e.com for additional inform ation on the U ltraVie w Rem ote 2 and other pr od.
OVERVIEW 4 ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL Sy stem ov erview The UltraV iew Rem ote 2 is a v ersatile and powerful product that c an exte nd the range of acc ess to your c omputers from anywhere in the world .
MODELS ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 5 UPR - 1R04U B/2 - UER - 1R04UB/2 Connector T y pe Po wer IEC320 CPU (4) DB25F KVM (1) DB25F RS232 RJ12F Network RJ45F UPR - 1R08U .
INSTALLATION 6 ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL UltraVi ew Remo te 2 I nst allation Installing t he Ultra View Rem ote 2 is a ver y easy proc ess and s hould be perform ed by a desig nated adm inistrator. The adm inistrator will instal l, configur e, and set - u p user ac cess prof iles.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 7 Connecting the Compu ters / Servers Connect eac h com puter to the U ltraVie w Remote 2 using th e appropr iate CPU ad apter cable designed to inter face to the t y pe of com puter being c onnected (P S/2, Unix , SUN, DEC , Apple, etc).
8 ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL Cascading units If y our s y stem dem ands are great er than a s ingle m odel can pr ovide, you can cas cade the U ltraView Rem ote 2 to other Ultr aView Pr o or ServeVi ew Pro m odels.
UNIT CONFI G URA TI ON ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 9 Configuring the UltraVie w Remote 2 I P Input module W hen you locall y connect to the UltraVie w Rem ote 2 unit for the first tim e the Un it and Net work mus t be configur ed.
10 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Keyboard Layout Using the left and r ight arrow k eys, selec t the k eyboard type expected f rom the h ost com puters. A dmin passw or d Enter an administr ator passw ord of at leas t six ch aracters that has a m ix of letter s and num erals.
. ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 11 Screen #3 is a secur e keys screen that will disp lay after the network inform ation has bee n entered . Figure 9 . Secure K eys Encry ption This s creen uses m ouse movem ents and k eyboard i nputs to c reate ra ndom data.
12 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL To view t he menu o ptions pr ess <CT RL> < ALT> < C> . (if the st andard hotk eys wer e altered on t he Conf igure Unit s creen, us e the ne w hotk eys plus C) Logoff Select th is option to close your current s ession a nd displa y the scr eensaver.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 13 Connecting R emotel y W ith the Unit and the Network configured properl y, start a web browser like IE or Netscape f rom any works tation connecte d to the sam e network your Ultra View Rem ote 2 is c onnected t o.
14 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL (Followin g descr ibes each of the Conf iguration T abs. User Acc ounts Allows you to creat e and m anage up to s ixteen s eparate user ac counts, each with separate access per miss ions.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 15 User Name All user n ames must cons ist of lower case characte rs or numb ers onl y . No s y mbols or upper case charac ters ar e perm issible. The us er name c an be bet ween 1 and 1 6 charac ters in le ngth.
16 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Screens aver Timeo ut Use the ar row ke y s to s elect an a ppropriate period of inacti vity before a s creensa ver is disp layed and th e user is logged out.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 17 Backgrou nd refresh rate Use the ar row ke y s to a lter the ref resh rate f or screen im ages via remot e links. T his allows you to tailor the screen refres h to suit the n etwork c onnection sp eeds.
18 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Network configura tion This page a llows you to conf igure the var ious asp ects of the IP port and its relat ionship wit h the local network .
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 19 HTT P Port This is the logical link that c omm unications with a r emote web br owser w ill be cha nneled.
20 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Hotkey / KVM Port Declare t he hot ke y sequen ce, or Rem ote Port Direc t addr ess that wi ll cause th e KVM sw itch module to link wi th the required h ost s y stem. Remote Port Direc t address es m ust be entered wit hin squar e brack ets.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 21 KVM Switch Module Configuration Connect to t he unit d irectl y from the local KVM stat ion. A c omputer m ust be c onnected to CPU port #1 and po wered on. Using the loca l keyboa rd, press and release t he Ctrl k ey, then with in 2 secon ds press the F12 k ey.
22 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Configure S ystem Figure 13 . Configur e system menu To conf igure the loca l ke yboard or mous e type, us e the up/do wn arrow k eys and s elect ke yboard or m ouse and press enter . A disp lay box wil l appear l isting the c hoices f or the ke yboard or m ouse.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 23 Scan settings The sc an settings sec tion d etermines the amount of tim e in seconds that a com puter’s vid eo is dis played be fore automat ically switc hing to the n ext sequ ential com puter.
24 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Sun Language If the Sun k eyboard t ype yo u are using is not a US Sun k eyboard, the language ca n be chang ed to the c orrect language k eyboard. T o change the langu age t ype, select “ Sun Lang uage” and pr ess enter .
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 25 Keyboar d choices Mouse ch oice s PC1 PS/2 PC2 PS/2 whe e l PC3 Serial 2 - button USB - PC Serial 3 - button USB - Sun Ap ple* Sun* * Availabl e on m ulti - platform models only.
26 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Resolution Use this co nfigurat ion to set t he resolut ion for the KVM statio ns video if no com puter video is present. To cha nge the setting, s elect “Res olution” and press enter.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 27 Background color To change t he back ground c olor, select “Backgr ound color” a nd press enter. A co lor select ion box will displa y showing th e availab le backgr ound color s. Use th e arro w keys to selec t either a s olid or tr anspare nt color an d press enter.
28 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Fade out (seconds) Th is controls how lo ng the c omputer labe l displa ys before disa ppeari ng. A value of zero (0) d isables th is fun ction and the lab el will not be dis played. A v alue of 255 causes the com puter label to always be d isplayed.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 29 Security The Secur ity set - up pr ovides an additional administr ator and us er acc ess contr ol system that is inde pendent f rom the UltraVie w Remote 2 I P Acces s Module’s securit y system .
OPERATION 30 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Remot e Syst em Operat ion Connecting using a web browser Connectin g to the Ultra V ie w Rem ot e 2 f rom a net work location.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 31 VNC Viewer Toolba r Figure 17 s hows the VNC Vie wer toolbar and an exp lanation of each t oolbar tab. The VNC viewer us es a two m ouse cursor technique to i dentif y if you are working on t he VNC V iewer or th e rem ote PC’s desk top.
32 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Mouse Control This optio n displa ys a m ouse control di alog box an d is usef ul when t he remote c ursor is failing to r espond co rrectl y to your m ouse movem ents, even af ter using t he Re - sync and calibrat ion mous e option.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 33 Host Tab The “H ost” tab on the toolbar al lows you to easil y switch to any CPU por t on the unit or s ystem. Each of the 128 Host locations c an be se t - up with the appropri ate ke y board comm and to switch to that port.
34 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Using the VNC Vie wer and not t he Java app let, you c an also dir ectl y access the KVM switc h module using ke y board com mands or the Hosts feature.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 35 Keyboard Commands Keyboard c omm ands can be us ed to fur ther custom ize the KVM switch module. T hese comm ands c an be invok ed directl y from a loc al or rem ote keyboard or from the “Comm and, Keyboard c ommands ” tab on the VNC vie w toolbar.
Trouble Shooting 36 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Troubleshooting Remote network u s ers are unable to contact the unit Check that the corr ect addres s is being used by the r em ote users. Check the network settings .
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 37 Can’t switch c o m puters from key board Power to t he Ultra View Pro was removed f or less th an three sec onds poss ibly cau sing ke yboard to loc k up. Disconnect and re - c onnect the k eyboard.
Service and Support 38 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Maint enan ce and Re pai r This Unit d oes not c ontain any interna l user - serv iceable part s.
SAFETY ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 39 Safety This Unit h as been t ested for c onform ance to safet y regulations and requirem ents, and has been certified for internati onal use. L ike all el ectronic equ ipment, the Unit s hould be us ed with c are.
APPENDICES 40 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL A ppendix A – S pecificati ons Dimens ions W idth Depth Height 4 / 8 port 16.7” / 42. 4cm 15.2” / 38. 6cm 1.75” / 4.5c m 16 port 16.7” / 42. 4cm 15.2” / 38. 6cm 3.50” / 9.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 41 A ppendix C - RackMount The rack mount k it includes the f ollowing item s: Two black anodize d mounting br ackets Four 6 - 3 2 .
42 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL A ppendix E – IP A ccess Cont rol Setting I P access control The gold en rule wit h this feat ure is ‘Inc lude bef ore you ex clude’ or to p ut it anoth er wa y ‘Arrange allowed add resses in the list b efore the denie d address es’.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 43 Ignoring t he initial three oct ets, the fi nal six zeroes of t he mask would ensure t hat the 3 2 address es from .64 (0100000 0) to .95 (0 1011111) would all b e treated in the sam e manner .
44 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL A ppendix F – VNC Viewer connection options W hen you are connec ting to the UltraVie w Remote 2 u nit using the VNC v iewer, a num ber of options are availab le.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 45 Scaling No Scaling No attempt is made to make the screen image fit the viewer w indow. Y ou may need to scroll horizontall y and/ or vertic al l y to view all parts of the screen image. Scale to Window Size Adjusts the server screen image to suit the size of the viewer wind ow.
46 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Misc Shared conne ction (d o not disc onnect other vie wers) This opt i on does not apply to UltraView Rem ote 2 unit. Full scr een mode When tick ed, the VNC viewer will launch in full screen m ode.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 47 Load / Sa ve Configuration Fi le - Rel oa d Allows you to load a configuration file saved from t his, or another viewer. Configuration Fi le - Save Allows you to save the c urrent settings so t hat they can be copied from one viewer to another.
48 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL A ppendix H – Browser viewer options W hen you are connec ting to the UltraVie w Rem ote 2 unit using a W eb browser an d the VNC ap plet, a num ber of options are availa ble.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 49 Misc Shared (don’t disconnect other vi ewers) This feature is restricted to soft ware server versions of VNC and has no effect on UltraView Remote 2 unit installations.
50 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL A ppendix J – Hotkey sequ ence codes These c odes are use d when def ining hotk ey switc hing sequenc es (m acros) for host computer s and allo w you to include almost an y of the s pecial ke y s on t he ke yboard.
ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 51 A ppendix K – Video di stan ce cap abili ty The table below sho ws the dis tances, res olution, a nd q uality of v ideo that can be ex pected with normal or c oax cabling. This tab le applies t o the MAST ER unit on ly.
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10707 Stancliff Road Phone: (281) 933 - 7673 Houston, Texas 77099 WWW.ROSE.COM.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Rose electronic rose.com c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Rose electronic rose.com - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Rose electronic rose.com, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Rose electronic rose.com va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Rose electronic rose.com, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Rose electronic rose.com.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Rose electronic rose.com. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Rose electronic rose.com ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.