Manuel d'utilisation / d'entretien du produit 670 du fabricant PYLE Audio
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SIP 3.2 | July 2009 | 1725-12679-001 Rev . C User Guide for the Polycom® SoundPoint IP® 670 Phone.
© 2009 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
iii About This Guide Thank you for choosing the SoundPoint IP 670 , a full-duplex, hands-free SIP desktop phone. This unit pr ovides busi ness telephony features and functions such as multiple call appe arances, call hold, transfer , and conference over an IP network.
User Guide for the SoundPoint IP 670 Desktop Phone iv.
v Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Changes to This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . –iii 1 Getting Started with Your Phone . . . . . . .
User Guide for the SoundPoint IP 670 Desktop Phone vi Managing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13 Adding Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conte nts vii Integrating With Microsof t Live Communications Server 2005 . . . . 4–7 Recording a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8 Recording Calls . . . . . . . . . . . . . . .
User Guide for the SoundPoint IP 670 Desktop Phone viii.
1 - 1 1 Getting Star ted with Y our Phone This chapter provides basi c installation ins tructions and informati on for obtaining the best performance with the SoundPoint IP 670 desktop phone. The SoundPoint IP 670 provides a powe rful, yet flexible IP communications solution, delivering excellent v oice quality.
User Guide for the SoundPoint IP 670 Desktop Phone 1 - 2 Advanced Features of Your Phone on page 4-1 . To add a SoundPoint IP Color Expansion Module to your SoundPoint IP 670 phone, refer to Using the SoundPoint IP Color Expansion Module on page 5-1 .
Getting Started with Y our Phone 1 - 3 • Phone Base • Network / Power Cable • Quick Start Guide and registration card Check this list be fore installat ion to en sure that you have received each item. If you are missing any items, c ontact your system administrator.
User Guide for the SoundPoint IP 670 Desktop Phone 1 - 4 AC Power T o connect the AC power: 1. Connect the supplied network cable between the LAN jack on the phone and the LAN port on the wall or hub/switch device port. 2. Connect the DC plug on the power adapter to the DC 48V jack marked on the phone.
Getting Started with Y our Phone 1 - 5 T o connect the PoE: • Plug the supplied network cable betw een the LAN jack on the phone and an available power and data port on the in-line power switch. Connecting the Handset and Optional Headset T o connect the handset and optional headset: 1.
User Guide for the SoundPoint IP 670 Desktop Phone 1 - 6 2. Connect the headset (optional) to the headset jack on the back of the phone. Attaching the Base You can attach the base to the SoundPoint IP.
Getting Started with Y our Phone 1 - 7 T o attach the base as a desk mount: 1. Place all cords in the recessed area above the modular jacks. 2. Align the two protrusions on the brac ket with their corresponding holes in the phone. 3. Snap them together to lock the base to the phone.
User Guide for the SoundPoint IP 670 Desktop Phone 1 - 8 T o attach the base as a wall mount: 1. Place all cords in the recessed area above the modular jacks. 2. On the back of the phone, remove the key located behind the hookswitch and reposition it so that the end tab (at a 45 0 angle) is facing up.
Getting Started with Y our Phone 1 - 9 Registering Y our Phone Generally, your phone will be de ployed with multiple other phones. In this case, your system administrator wi ll configure the phone parameters beforehand, so that after you set up yo ur phone, the phone will be registered and ready to use.
User Guide for the SoundPoint IP 670 Desktop Phone 1 - 10 The features of your SoundPoint IP 670 phone are: Item Description 1 Message Waiting Indicator Alert for voice and text (instant) messages. 2 Arrow Keys Scroll through displayed informa tion. Select a field of displayed data.
Getting Started with Y our Phone 1 - 11 6 Speakerphone Allows for hands-free co mmunication during calls. 7 Hands-free Microphone Picks up audio during hands-free calls. Place your phone on a hard, flat surface for best results. 8 Volume Keys Adjusts the volume of the handset, headset, speaker , and ringer .
User Guide for the SoundPoint IP 670 Desktop Phone 1 - 12 14 Line/Speed Dial Key Use these keys to activate up to six lines or speed dials that can be assigned to your phone. 15 Line Indicators Individual multi-color LEDs display the dynamic call state and remote user st atus (busy lamp field (BL F) and presence).
Getting Started with Y our Phone 1 - 13 Icons associated with the line keys appear on the graphic display and represent: Icon Description Registered line (solid) Registered shared line Unregistered li.
User Guide for the SoundPoint IP 670 Desktop Phone 1 - 14 Before Y ou Use Y our Phone Using the Navigation Keys To help you navigate menus an d enter data, use these tips: • To scroll through lists, use and or hold down and . • Press the * key to page up.
Getting Started with Y our Phone 1 - 15 • Prompt text (for example, “Enter number”) • Time and date text The following figures provide some examples: Using a USB Device to Record Calls If the .
User Guide for the SoundPoint IP 670 Desktop Phone 1 - 16 The USB port is on the back of your SoundPoin t IP 670 as shown below: When you plug in the USB device, the USB device is supported and the message “USB device attached.” app ears. When you remove the USB device, the message “USB device removed.
2 - 1 2 Customizing Y our Phone You can customize your SoundPoint IP 670 desktop phone by adjusting the setting for time and date, display contra st, and ring type, for example. You can add contacts to the phone’s directory ma nually or from call lists.
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 2 Configuring Basic Settings You can configure the following ba sic settings through use of : • Appearance of the time a nd date • Display co.
Customizing Y our Phone 2 - 3 4. Using and , scroll thr ough the options under each of these selections. 5. Press the Select soft key to confirm your choice. The following figure shows the Clock Time menu. 6. Press to return to the idle display. Changing the Display Contrast T o adjust the contrast on the display to a comfor table level: 1.
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 4 Changing the Backlight Intensity Backlight intensity on the SoundPoint IP 670 phone has three components: • Backlight On • Backlight Idle • Maximum Intensity You can modify the Backlight On intens ity and the Backligh t Idle intensity separately.
Customizing Y our Phone 2 - 5 2. Select Settings > Basic > Backlight Intensity . 3. Select Backlight On Int ensity . 4. Use or to select high, medium, low, or off, and then press the Select soft key. The default level is medium. 5. Select Backlight Idle Intensit y .
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 6 9. Press the Ok or Cancel soft keys to accept or cancel changes. 10. Press to return to the idle display. Enabling the Headset Memor y Mode This feature is especially useful fo r permanent or full-time headset users.
Customizing Y our Phone 2 - 7 Selecting the Correct Headse t for Electronic Hookswitch This feature allows you to answer your phone when you are using a headset. T o select a hea dset that suppor ts electroni c hookswitch: 1. Press . 2. Select Settings > Basic > Preference s > Headset > Analog Headset Mode .
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 8 4. Use and to select the desired ring type. To hear the selected ring type, press the Play soft key. 5. Press the Select soft key to change to the selected ring type. 6. Press to return to the idle display.
Customizing Y our Phone 2 - 9 4. Press the Select soft key. Text that appears on the graphic displa y will change to the language of your choice. 5. Press to return to the idle display. Changing the Graphic Display Background You can change the picture or design design that appears on the graphic display.
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 10 3. Use and to highlight the background you want. 4. Press the Select soft key. 5. Press to return to the idle display. Changing the Soft Key Label Color You can change the soft key label color that appears on the graphic disp lay.
Customizing Y our Phone 2 - 11 2. Select Settings > Basic > Preferences > Label Color . Using the dial pad keys 1, 4, 7, and * change the red hues. Using the dial pad keys 2, 5, 8, and 0 change the green hues. Using the dail pad keys 3, 6, 9, and # change the blue hues.
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 12 Adjusting the V olume Press to adjust receiver vol ume during a call. P ressing these keys in the idle state ad justs the ringer volume. Managing Call Lists Your phone maintains local lists of missed, received, and placed calls.
Customizing Y our Phone 2 - 13 Managing Contacts You can store a large number of cont acts in your phone's local co ntact directory. Contact your system ad ministrator for the exact number. You can dial or search for a contact in this directory. You may be able to add, edit, and delete contacts.
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 14 Adding Contacts Manually T o add a contact to the local contact dir ector y manually: 1. Press . 2. Select Contact Dire ctory . 3. Press the More soft key. 4. Press the Add soft key. 5. Enter first and/or last name of the contact from the keypad.
Customizing Y our Phone 2 - 15 8. (Optional.) Change the Ring Type and Divert Contact fields. These fields may be left blank. For more information on setting the Ring Type field, refer to Distinguis hing Calls on page 2-21 . For more information on diverting contacts, refer to Diverting Calls on page 2-23 .
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 16 4. Press to return to the idle display. Adding Contacts From the Corpora te Director y T o add a contact to your local contac t director y from the corporate director y: 1. Press . 2. Select Corporate Directory .
Customizing Y our Phone 2 - 17 2. Select Contact Dire ctory . 3. Use and to highlight the contact. You can also use the * key to pag e up and the # key to page dow n. 4. Press the Edit soft key 5. Edit the contact information. 6. Press the Save or Cancel soft keys to accept or cancel changes.
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 18 Placing Calls to Contacts T o place a call to a contact in the local contact director y: 1. Press . 2. Select Contact Dire ctory . 3. Use and to highlight the contact. You can also use the * key to pag e up and the # key to page dow n.
Customizing Y our Phone 2 - 19 2. Select Contact Dire ctory . 3. Press the More soft key, and then the Search soft key. 4. Using the dial pad, enter the fi rst few characters of the contacts’s first or last name. 5. Press the Search soft key again. You can dial any successful matches fr om the resulting information on the graphic display.
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 20 3. Search for the contact in one of the following ways: — In the search line, enter the first fe w cha racters of the contacts’s last name using the dial pad. For example, to search for Carol Wo ller, enter wo in the search line.
Customizing Y our Phone 2 - 21 — Press the AdvFind soft key, enter searc h values in the displayed fields. For example, enter Byron Smith as the first na me and last nam e. Press the Submit s o f t k e y . I n t h i s e x a m p l e , Bryon Smith appears in the search result s.
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 22 T o set a distinctive ri ng type for a contact: 1. Press . 2. Select Contact Dire ctory . 3. Use and to highlight the contact. You can also use the * key to pag e up and the # key to page dow n.
Customizing Y our Phone 2 - 23 4. Press the Edit soft key, and then scroll to the Auto Reject field. 5. Use and to select Enabled. 6. Press the Save or Cancel soft keys to accept or cancel changes.
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 24 7. Use and to select Enabled. 8. Press the Save or Cancel soft keys to accept or cancel changes. 9. Press to return to the idle display. System Customizations The following section details how your system administrator can customize your SoundPoint IP 670 phone.
Customizing Y our Phone 2 - 25 Suppor ting Multiple Line Keys Per Line Each line on the phone can be configured to have mor e than one Line Key associated with it.
User Guide for the SoundPoint IP 670 Desktop Phone 2 - 26 Note Call Forwarding is not avai lable on shared lines. Do Not Disturb (DND) on shared lines disables the ringing option only .
3 - 1 3 Using the Basic Features of Y our Phone Your SoundPoint IP 670 desktop phone is designed to be used like a regular phone on a public switched telephone network (PSTN). You can place calls, transfer a call to someone else, or conduct a conference call.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 2 To customize your phone, refer to Customizing Your Phone on page 2-1 . To read about the phone’s advanced features, refe r to Using the Advanced Features of Your Phone on page 4-1 .
Using the Basic Features of Y our Phone 3 - 3 T o place a call using the handset: >> Do the f ollowing steps in an y order: — Pick up the handset.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 4 T o place a call using the headset: >> Do one of the following: — With the optional headset connected, press or the New Call soft key to obtain dial tone. Press . Dial the desired number using the dial pad.
Using the Basic Features of Y our Phone 3 - 5 • Multiple L ine Keys per line If your phone is configured with mu ltiple call appearances, refer to Using Multiple Call Appearances on page 4-1 for instructions on how to answer a call.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 6 — Press the Answer soft key. T o answer a call using the headset: >> Press . If Headset Memory Mode is acti vated, press or the Answer soft key.
Using the Basic Features of Y our Phone 3 - 7 T o answer an incoming call on a line configured for multiple Line Keys: >> Do one of the following: — Press next the flashing green indicator. The first call is placed on hold and the second call become the active call.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 8 Redialing Numbers T o redial the last call placed from your phone: >> Press . A call to your last placed call is attempted. To redial a previously placed call, refer to Managing Call Lists on page 2-11 .
Using the Basic Features of Y our Phone 3 - 9 Multiple Calls on Hold If multiple calls are on hold on a sing l e L i n e K e y , u s e a n d t o s w i t c h between the calls, and then press the Resume soft key to retrieve the desired call.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 10 • Splitting Conference Calls • Ending Conferencing Calls Setting Up Conference Calls T o set up a conference call: 1. Call the first party. 2. Press or the Confrnc soft key to create a new call.
Using the Basic Features of Y our Phone 3 - 11 4. When the second party answers, press or the Confrnc soft key again to join all parties in the conference. 5. Press or the Confrnc soft key to add another party to the conference. The first and second party are put on hold.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 12 8. Repeat steps 5 to 7 until you have added all intended parties. Managing Conferencing Calls T o manage a conference call: You are currently in a conference call. 1. Press the Manage soft key.
Using the Basic Features of Y our Phone 3 - 13 2. Do one of the following: — To add a new party, press the Add soft ke y. Call another party as yo u would using or the Confrnc soft key (outside the conference management feature). The other parties are put on hold.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 14 — To place a party on hold, select the party, and then press the Hold soft key. The held party cannot hear any parties and no party can hear the held party. Press the Resume soft key to return the party to the conference.
Using the Basic Features of Y our Phone 3 - 15 T o add a par ty to a conference call using the Join soft key: 1. From the Manage Conference page, press or the Hold soft key. The other parties in the conference call are placed on hold. 2. Press the New Call soft key.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 16 Joining Conferences T o join two conferences: Previously you set up two separate c onference calls between a number of parties. Only one confer ence can be active at a time. >> From the idle display, press the Join soft key.
Using the Basic Features of Y our Phone 3 - 17 T ransferring Calls A call can be transferred in o ne of three ways: • Consultative transfer —The party to w hom you want to transfer the call answers their phone before you transfer the call or hang up.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 18 3. As soon as you hear the ring-back sound or after the party answers (and you speak to the party), press or the Trnsfer sof t key. You can talk privately to the party to whic h you are transferring the c all before the transfer is completed.
Using the Basic Features of Y our Phone 3 - 19 For warding Calls You can configure your phone so that all incoming calls are forwarded to another party (refer to Static Forwarding ). You can also forward calls while your phone rings (refer to Dynamic Forwarding ).
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 20 a If you selected Always , enter a number to forward all future incoming calls to. b If you selected No Answer , enter a number to forward all unanswered incoming calls to and how many ring s to wait before forwarding (one ring is approximately six seconds).
Using the Basic Features of Y our Phone 3 - 21 T o disable call for warding: 1. From the idle display, press the Forward soft key. 2. .(Optional.) If multiple lines are conf igured on your phone, select the line to forward from the list using and . 3.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 22 T o enable Do Not Disturb: >> Press . A flashing icon and text on the grap hic dis play indicate that Do Not Disturb is enabled.
Using the Basic Features of Y our Phone 3 - 23 Assigning Speed Dial Keys You can associate contacts with Line Keys for single touch dia ling of frequently used numbers. Speed Dial en tries are consecutively placed next to assigned Line Keys on the phone.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 24 5. Do one of the following: — Enter the next available speed dial index. — Delete the existing speed dial index by using followed by , and then enter a new speed dial index. Valid speed dial index values are from 1 to 9999.
Using the Basic Features of Y our Phone 3 - 25 Using V oice Mail You can access voice mail messages from your phone. Your voice mail is saved in a centralized location. Your phone indicates the presence of ne w voice mail messages by a flashing Message Waiting Indicator LED on the front of the phone and a visual notification on the scr een.
User Guide for the SoundPoint IP 670 Desktop Phone 3 - 26.
4 - 1 4 Using the Advanced Features of Y our Phone This chapter provides operating instruct ions for the advanced features of the SoundPoint IP 670 desktop phone.
User Guide for the SoundPoint IP 670 Desktop Phone 4 - 2 For example, the followi ng figure shows an active call with Greg Slowski on line 6721. The following figure shows an incoming call from 1-800-7 65-9266 on the same line.
Using the Advanced Featu res of Y our Phone 4 - 3 Your phone can display two call appearances at one time. If more than two calls are taking place on the same line , a counter displays on the display. Use the down arrow to access additional calls, or “appearances”.
User Guide for the SoundPoint IP 670 Desktop Phone 4 - 4 T o send a text message: 1. Do one of the following: — Press . Select Instant Messages . — Press . Select Features > Messages > Instant Messages . 2. (Optional.) If multiple lines are configured on your phone, use and to select the line to retrieve messages from.
Using the Advanced Featu res of Y our Phone 4 - 5 Using Buddy Lists A buddy list is a list of users/device s whose status or “presence” you can monitor. Users update their presence se tting (for example, “Be right back”, “Busy”, or “Out to lunch”), and you ca n view their status in real-time from your phone.
User Guide for the SoundPoint IP 670 Desktop Phone 4 - 6 Managing Buddies T o add or delete a contact from your buddy list: 1. Press . 2. Select Contact Dire ctory . 3. Use and to highlight the contact. You can also use the * key to pag e up and the # key to page dow n.
Using the Advanced Featu res of Y our Phone 4 - 7 8. Press to return to the idle display. Integrating With Microsoft Live Communications Ser ver 2005 Your system administrator can configur e your phone to work with Microsoft Live Communications Server 2005 an d communicate with others using Microsoft Office Communicator and Windows Messenger.
User Guide for the SoundPoint IP 670 Desktop Phone 4 - 8 6. Use and to enable or disable the Access fiel d. When Access is enabled, you allow the contact to see your presence. When Access is disabled, you prevent the contact from seeing your presence.
Using the Advanced Featu res of Y our Phone 4 - 9 • When there are no connected calls on your phone • When you place a new call (to transfe r or to conference) • When the phone prompts you to answer an inc oming call If you put an active ca ll on hold, recording pauses.
User Guide for the SoundPoint IP 670 Desktop Phone 4 - 10 If you remove the USB flash drive duri ng recording, recording stops and the message “USB device removed unsafe ly.
Using the Advanced Featu res of Y our Phone 4 - 11 2. Press the Record soft ke y. 3. To start recording, press the Start soft key. “*R*” appears on the graphic display while the phone records. If you press the Back soft key, you can access the top-le vel soft keys ( for example, Hold , En dCall , Trnsf er , and Confrnc ).
User Guide for the SoundPoint IP 670 Desktop Phone 4 - 12 Pausing and Resuming Recording You can pause recording by pressing the Pause soft key. When you press the Resume soft key, record ing continues with the same .wav file. T o pause a recording: >> Press the Pause soft key.
Using the Advanced Featu res of Y our Phone 4 - 13 Playing Back a Recorded Call If the Call Recording and Playback feat ure is available, and a removable USB flash drive is plug ged into the USB port of your SoundPoint IP 670, you can play back calls that yo u recorded on your phone.
User Guide for the SoundPoint IP 670 Desktop Phone 4 - 14 This section includes information on: • Browsing Recorded Calls • Playing Back Recorded Calls • Answering a Call While Pla ying Back Recorded Calls Browsing Recorded Calls T o browse the recorded files: 1.
Using the Advanced Featu res of Y our Phone 4 - 15 3. Select the file that you want to play back using and , and then press the Open soft key. The filename you selected appears on the graphic display. The length of the file (in hours, minutes, and seconds) and the size of the file also appear.
User Guide for the SoundPoint IP 670 Desktop Phone 4 - 16 6. Press to return to the idle display. Answering a Call While Play ing Back Recorded Calls You are playing back a file and an incomi n g c a ll a r r i ve s . P la y b a ck p a u s es a n d the phone rings.
Using the Advanced Featu res of Y our Phone 4 - 17 When the call ends, the idle display appears. If you decide to reject th e incoming call, press the Resume soft key , and playback will resu me. For more information, refer to Playing Back Recorded Calls on page 4-1 4 .
User Guide for the SoundPoint IP 670 Desktop Phone 4 - 18.
5 - 1 5 Using the SoundPoint IP Color Expansion Module This chapter provides basic installation and operati ng instructions and information for obtaining the best performance with the SoundPoint IP Color Expansion Module.
User Guide for the SoundPoint IP 670 Desktop Phone 5 - 2 If you require additional information or assistance with the SoundPoint IP ColorExpansion Module, contact your sy stem administrator.
Using the SoundPoint IP Color Expansion Module 5 - 3 Connecting the SoundPoint IP Color Expansion Module This section describes how to attach the SoundPoint IP Color Expansion Module to your phone. You can attach up to three SoundPoint IP Color Expansion Modules.
User Guide for the SoundPoint IP 670 Desktop Phone 5 - 4 Features of the SoundPoint IP Color Expansion Module The features of the SoundPoint IP Color Expansion Module are: 5 1 4 2 32 Item Description 1 Power Contact Not visible when you connect the SoundPoint IP Color Expansion Module to the p hone.
Using the SoundPoint IP Color Expansion Module 5 - 5 Adjusting the Display Contrast To adjust the display contrast on a SoundPoint IP ColorExpansion Module, refer to Changing the Display Contrast on page 2-3 .
User Guide for the SoundPoint IP 670 Desktop Phone 5 - 6 T o place a call using a SoundPoint IP Color Expansion Module Line Key: >> Press the assigned directly opposite the number on the graphic display. For more information on placing a call, refer to Placing Calls on page 3-2 .
Using the SoundPoint IP Color Expansion Module 5 - 7 For example, in the figure below, press the fourth Line Key to dial home. T o assign a new speed dia l key: 1. Press and hold an unassigned . A new empty entry in the contact di rectory is automa tically opened allowing contact information to be added.
User Guide for the SoundPoint IP 670 Desktop Phone 5 - 8 7. Press the Save or Cancel soft keys to accept or cancel changes. 8. Press to return to the idle display. For more information on assigning speed dial keys, re fer to Assi gning Speed Dial Keys on page 3-2 3 .
6 - 1 6 T roubleshooting Y our Phone This chapter contains general troubles hooting information to help you solve any problems you might encounte r when you use y our SoundPoint IP 670 phone. The tables in this chapter list possible trouble symptoms, the likely causes of these problems, and the re commended corrective actions to take.
User Guide for the SoundPoint IP 670 Desktop Phone 6 - 2 Power and Star tup Symptom Problem Corrective Action There are power issues. The SoundPoint IP 670 phone has no power . Do one of the following: • V erify that no lights appear on the phone when it is powered up.
T roubleshooting Y our Phone 6 - 3 Controls Symptom Problem Corrective Action The dial pad does not work. The dial pad on the SoundPoint IP 670 phone does not respo nd. Do one of the following: • Check for a response from other feature keys or from the dial pad.
User Guide for the SoundPoint IP 670 Desktop Phone 6 - 4 Access to Screens and Systems Symptom Problem Corrective Action There is no response when you press a feature key . The SoundPoint IP 670 phone is not in an active state. Do one of the following: • Press the keys more slowly .
T roubleshooting Y our Phone 6 - 5 Calling Symptom Problem Corrective Action There is no dial tone. Power is not correctly applied to the SoundPoint IP 670 phone.
User Guide for the SoundPoint IP 670 Desktop Phone 6 - 6 Y ou turned of f the ring er . Do one of the following: • During an incoming call, lift the handset, press the Speakerphone key , or press the Headset key to obtain a dial tone. • Press the ringing Line Key or the Answer soft key to answer the call.
T roubleshooting Y our Phone 6 - 7 Displays Symptom Problem Corrective Action There is no display . The display is incorrect. The display has bad contrast. Power is not correctly applied to the SoundPoint IP 670 phone. Do one of the following: • Check that the screen is illuminated.
User Guide for the SoundPoint IP 670 Desktop Phone 6 - 8 Audio Productivity Suite Symptom Problem Corrective Action There is no audio on the headset. The connections are not co rrect. Do one of the following: • Ensure the headset is plugged into the jack marked Headset at the rear of the phone.
T roubleshooting Y our Phone 6 - 9 T esting Phone Hardware Your system administrator may as k you to access a diagnostics menu on your phone to test your phone hardware. Fr om the diagnostics menu, you can test your phone’s microphones, speaker, hand set, thir d-party headset (if present), keypad mappings, and LCD display.
User Guide for the SoundPoint IP 670 Desktop Phone 6 - 10.
Safety Notices - 1 Regulator y Notices Service Agreements Please contact your Polycom Authorized Resell er fo r in formation about service agreements appl icable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be govern ed by the laws of the Sta t e of California, U.
User Guide for the SoundPoint IP 670 Desktop Phone Safety Notices - 2 Polycom Limited W arranty and Limitation Liability LIMITED W ARRANTY . Polycom warrants to the end user (“Custo mer”) that thi.
Safety Notices Safety Notices - 3 Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rule s. Operatio n is subject to the follo wing two conditions: 1.
User Guide for the SoundPoint IP 670 Desktop Phone Safety Notices - 4 Safety and Compli ance (continued) CE and VCCI Mark This SoundPoint IP 670 SIP is marked with the CE ma rk. This mark indicates compliance with EC Directives 2006/95/EC and 2004/1 08/EC.
Safety Notices Safety Notices - 5 New Zealand Telep ermit Polycom SoundPoint IP670 VoIP Telephone PTC 220/08/0 63 PTC General Warning 1. The grant of a T elepermit for any item of terminal equipm ent indicates only tha t T elecom h as accepted that the item complies with minimum conditio ns for connection to its network.
User Guide for the SoundPoint IP 670 Desktop Phone Safety Notices - 6.
Index – 1 Index Symbols # key, page down shortcut 1–14 * key, page up shortcut 1–14 A AC power 1–4 answering calls 3–4 , 3–5 , 5–6 assembling your phone 1–3 assigning speed dial keys 3.
User Guide for the SoundPoint IP 670 Desktop Phone Index – 2 H handset answering a call 3–5 connecting 1–5 illustra tion 1–2 placing a call 3–3 hands-free mode answering a call 3–5 disable.
Index Index – 3 troubleshooting 6–1 USB device 1–15 using multiple li nes 2–24 voice mail 3–25 placed call lists 2–12 placing calls 3–2 , 5–5 playing back calls answering a call 4–16.
User Guide for the SoundPoint IP 670 Desktop Phone Index – 4.
End-User License Agreement for Polycom ® Software This End-User License Agreement (“Agreement”) is a legal agreement between you (either an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pa cific or Polycom, Inc.
2.6 Copyright. All title and copyrights in and to th e Softwa re Product (including, but not limited to, any images, photographs, animations, vide o, audio, music, text, and “applets” incorporated into the Software Product), the accompanying pri nted material s, and any copies of the Software Product are owned by Polycom or its suppliers.
refund the purchase pri ce paid by you for any d efect ive software product which is returned to Polycom wit h a cop y of yo ur r ece ip t, o r to rep la ce a ny d ef e ctive media with software wh ich substantially conforms to applicable Polycom published specificat ions.
not located in, under the control of, or a national or resi dent of any such country or on any such list. If you obtained this Software Product outside of the United St ates, you ar e also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté PYLE Audio 670 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du PYLE Audio 670 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation PYLE Audio 670, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le PYLE Audio 670 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le PYLE Audio 670, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du PYLE Audio 670.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le PYLE Audio 670. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei PYLE Audio 670 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
