Manuel d'utilisation / d'entretien du produit CX400 du fabricant Polycom
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September, 2007 Edition 1725-32002-001 Rev. A User Guide for the Polycom ® CX400 Cordless Phone.
Polycom Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reprod ucing includ es translating into another language or format.
iii About This Guide Thank you for choosing the Polycom CX400 cordless phone which enables a new era in unified communications curre ntly unavai lable with traditional desktop phones.
User Guide Polycom CX400 Cordless Phone iv.
v Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii 1 Getting Started with Your Polycom® CX400 Cordless Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Parts List .
User Guide Polycom CX400 Cordless Phone vi Restarting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9 Upgrading Your Phone’s Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10 3 Troubleshooting Your Polycom® CX400 Cordless Phone .
1 - 1 1 Getting Star ted with Y our Polycom ® CX400 Cordless Phone This chapter provides basi c installation ins tructions and informati on for obtaining the best performance with your Polycom CX400 cordless phone.
User Guide Polycom CX400 Cordless Phone 1 - 2 If you require additional information or assistance with your new phone, contact your system administrator.
Getting Started with Y our Polycom® CX400 Cordless Phone 1 - 3 • Lithium Polymer Battery • Quick Start Guide and registration card Check this list be fore installat ion to en sure that you have received each item. If you are missing any items, c ontact your system administrator.
User Guide Polycom CX400 Cordless Phone 1 - 4 2. Connect the USB connector to a USB 1. 1 or 2.0 port on your computer. Charging the Polycom CX 400 Handset Batter y T o charge the handset batter y: 1.
Getting Started with Y our Polycom® CX400 Cordless Phone 1 - 5 2. Place the handset into the cradle. While the phone is charging, the cradle ’s left-hand charging LED is steady red and, if the handset is turned on, the handset status LED is green. When the phone is completely charged, the cr adle’s charging LED turns off.
User Guide Polycom CX400 Cordless Phone 1 - 6 The handset and cradle are paired at the factor y. If you find that you ne ed to re-pair the handset and the cra dle, follow the instructions in this section. T o determine if your handset is already paired: 1.
Getting Started with Y our Polycom® CX400 Cordless Phone 1 - 7 you are logged in, your account na me appears on the graphic display along with your presence state. Connecting the Optional Headset T o connect the optional headset: 1. Connect the headset (optional) to the headset jack on the side of the phone.
User Guide Polycom CX400 Cordless Phone 1 - 8 Features of Y our Polycom CX400 Cordless Phone The features of the Polycom CX400 cordless phone are: 1. Earpiece 2. Graphic Display —Shows presence information, call status, date, time, message waiting and other data.
Getting Started with Y our Polycom® CX400 Cordless Phone 1 - 9 10. Volume Key —Use to adjust the volume of the handset, speakerphone, and headset speaker, and ringer if not in a call.
User Guide Polycom CX400 Cordless Phone 1 - 10 be the device for the Sounds setup page. Otherwise ensure that your PC sound output device is selected. d Check Finish to exit the wizard.
2 - 1 2 Using the Basic Features of Y our Polycom ® CX400 Cordless Phone Your Polycom CX400 cordless phone is designed to be used like a regular handset, but you place calls using th e Microsoft Office Commun icator 2007 client window. Calls may be answered using the phone or the Microsoft Office Communicator 2007 client window.
User Guide Polycom CX400 Cordless Phone 2 - 2 • Using a Headset • Using Speakerphone Mode • Controlling a Microsoft PowerPoint Slide Show • Restarting Your Phone • Upgrading Your Phone’s Firmware To troubleshoot issues with the phone, refer to Troubleshooting Your Polycom® CX400 Cordless Phone on page 3-1 .
Using the Basic Features of Y o ur Polycom® CX400 Cordless Phone 2 - 3 2. Select a contact in the Microsof t Office Communicator 2007 client window. 3.
User Guide Polycom CX400 Cordless Phone 2 - 4 When the notifi cation pop-up appears, you can answer the call with the Polycom CX400 cordless phone or with Microsoft Of fice Communicator 2007. To take any other action, perform t hose actions in the Microsoft Office Communicator 2007 client window.
Using the Basic Features of Y o ur Polycom® CX400 Cordless Phone 2 - 5 T o end a call with Microsoft Of fice Communicator 2007: ¾ Press End Cal l soft key in the Microsoft Office Communicator 2007 conversation window. Muting the Microphone During a call, press the Microphone Mute key on the h andset.
User Guide Polycom CX400 Cordless Phone 2 - 6 information on speakerphone mode and it s use of your computer’s speakers, refer to refer to Configuring Microsoft Office Communicator 2007 for Polycom CX400 Cordless Phone on page 1-9 . Putting a Call on Hold During a call, you may place a call on hold.
Using the Basic Features of Y o ur Polycom® CX400 Cordless Phone 2 - 7 T o enable call for warding to another par ty: 1. In the Microsoft Office Communi cator 2007 window, select the Forwarding icon to the right of your name. 2. On the Forwarding scr een, select the forwarding rule that you want to apply.
User Guide Polycom CX400 Cordless Phone 2 - 8 T o listen to voice messa ges: 1. In the Microsoft Office Commu nicator 2007 window, click th e Forward Calls key, select the Forward Calls icon, and then select Call Voice Mail to call your voice mail server.
Using the Basic Features of Y o ur Polycom® CX400 Cordless Phone 2 - 9 T o use the handset as a Microsoft Power Point slide show controller: 1. Open a Microsoft PowerPoint pr esentation on your computer. The Polycom CX400 cordless phone cradle must be attached to this computer.
User Guide Polycom CX400 Cordless Phone 2 - 10 T o restar t the phone: ¾ Remove and replace the battery. Un plug the phone from the computer, then plug it back in.
3 - 1 3 T roubleshooting Y our Polycom ® CX400 Cordless Phone This chapter presents problems, li kely causes, and corrective actions. Problems are grouped as follows: • Power and Startup • Contro.
User Guide Polycom CX400 Cordless Phone 3 - 2 Power and Star tup Symptom Problem Corrective Action The handset appears to be dead with no LEDs or display (the cradle has power as indicated by LEDs that are steady or flashing). The Polycom CX400 handset has no power .
T roubleshooting Y our Polycom® CX400 Cordless Phone 3 - 3 Controls, Making and Receiving Calls Symptom Problem Corrective Action The Polycom CX400 handset keys do not provide call control as described in this guide.
User Guide Polycom CX400 Cordless Phone 3 - 4 Access to Screens and Systems Symptom Problem Corrective Action There is no response from key presses. The Polycom CX400 cordless phone is not in active state. Do one of the following steps: • Press the keys more slowly .
T roubleshooting Y our Polycom® CX400 Cordless Phone 3 - 5 Displays Symptom Problem Corrective Action There is no display on the Polycom CX400 handset. Th e cradle is not receiving po wer or the handset battery is discharged. Refer to Power and S tartup on page 3-2 .
User Guide Polycom CX400 Cordless Phone 3 - 6 Audio Symptom Problem Corrective Action There is no audio on the Polycom CX400 handset earpiece. Y our Microsoft Off ice Communication Server 2007 account may not be configured correctly . Cont act your sys tem adminis trator to ensure your account is co nfigured in Enterprise V oice mode.
T roubleshooting Y our Polycom® CX400 Cordless Phone 3 - 7 Microsoft Of fice Communicator 2007 Symptom Problem Corrective Action The Microsoft Office Communicator 2007 clie nt is not working properl y . There may be probl ems with the Microsoft Office Communicator 2007 client software or with Microsoft Office Communications Server 2007.
User Guide Polycom CX400 Cordless Phone 3 - 8.
Safety Notices - 1 Safety Notices Service Agreements Please contact your Polycom Authorized Resell er fo r in formation about service agreements appl icable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be govern ed by the laws of the Sta t e of California, U.
User Guide Polycom CX400 Cordless Phone Safety Notices - 2 Polycom Limited W arranty and Limitation Liability LIMITED W ARRANTY . Polycom warrants to the end user (“Custo mer”) that this product i.
Safety Notices Safety Notices - 3 Safety and Compliance Usage and Cleaning • Use in accordance with these instructions. • Do not use near any heat sources. • Only use attachme nts/accessor ies specified by Polycom. • Clean only with dry cloth.
User Guide Polycom CX400 Cordless Phone Safety Notices - 4 Safety and Complia nce (Continued) FCC Part 15 Cl as s B This product was te sted and complies w ith the limits for a Class B di gital device unde r Part 15 of the U.
Safety Notices Safety Notices - 5 Safety and Complia nce (Continued) Lietuvi ǐ [Lithuanian]: Šiuo Polycom (UK) Ltd deklaruoj a, kad šis Polycom CX400 atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
User Guide Polycom CX400 Cordless Phone Safety Notices - 6.
Index – 1 Index A adjusting volume 2–5 answering calls 2–3 assembling your phone 1–3 C calls ending 2–4 on hold 2–6 using speakerphone 2–2 , 2–8 with handsets 2–2 with headsets 2–2.
User Guide Polycom CX400 Cordless Phone Index – 2 S speakerphone answering a call 2–4 , 2–8 placing a call 2–2 , 2– 8 T troubleshooting audio problems 3–7 calling problems 3–5 control pr.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Polycom CX400 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Polycom CX400 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Polycom CX400, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Polycom CX400 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Polycom CX400, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Polycom CX400.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Polycom CX400. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Polycom CX400 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
