Manuel d'utilisation / d'entretien du produit 72-1084-02 du fabricant Polycom
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NetLink e340/h340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 I CP Conf igur ation and Administr ation Part Number: 72-1084- 02 Issue G.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 2 Trademark Information Polycom® and the logo designs SpectraLink® LinkPlus Link NetLink SVP Are trademarks and r egistered trademarks of Polycom, Inc.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 3 Table of Contents 1. About This Document 4 1.1 Referenced Documents 4 1.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 5 1.3 Icons and Conventions This manual uses the following icons and conventions.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 6 2. NetLink e340/h340/i6 40 Wireless T elephone Over view The NetLink e340/h340/i640 Wireless Telephone is a mobile handset for workplace IP telephone systems.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 7 2.2 Quick Start Guide 1. A wireless LAN must be properly configur ed and operational through the use of 802.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 11 3. The NetLink Wireless T elephone NetLink e340/h340 1 Wireless Telephone NetLink i640 Wireless Telephone 3.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 14 3.3 Startup Sequence The handset goes through an initialization sequence at startup.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 15 3.4 Handset Modes Standby (on-hook) In the standby mode the handset is waiting for an incoming call or for the user to place an outgoing call.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 18 Entering and editing Admin menu options An asterisk (*) next to an option in dicates that it is selected.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 23 ESSID established at first learn at all subsequent power ons.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 24 1100, and 1200 APs may require a firmware upgrade to support FSR.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 25 Diagnostics Run Site Survey The Site Survey mode is activated by selecti ng this option.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 27 Main Menu Scroll through the list of options by pressing the Up and Down side buttons.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 30 Push-to-talk The NetLink i640 Wireless Telephone incorporates PTT functionality.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 31 5. License Management NetLink Wireless Telephones support a nu mber of different IP protocol integrations.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 32 each time it powers on. See NetLin k Wireless Telephone Configuration section for detailed configuration instructions.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 35 7. Feature Pr ogr amming The SpectraLink NetLink Wireless Telephone model in the Mitel Networks 3300 and SX-200 ICP is similar to the 5220 IP Phone.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 36 7.1 Feature Assignment The table below shows how the keys of the 5220 IP Phone are mapped to key sequences on the handset.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 37 7.2 Feature Access In its standby state, the handset displays the extension assigned to this handset.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 38 on the emulated desk phone, indicating that the corresponding feature is turned on.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 40 8. T esting a Handse t Verify proper registration and operation of each handset by performing the following tests on each handset in an active wireless area.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 42 beacon interval of 200ms. The third has a signal strength of –56dbm, is configured on channel 11 with a beacon interval of 100ms.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 43 Numbers racing across the handset display indicate AP information is being obtained.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 46 9.3 Syslog Mode A syslog server must be present on the network in order for the handset to send the log messages and have them saved.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 50 Download failure or recovery messages The following display messages indicate a failure or recovery situation during the download process.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 51 12. T r oubleshooting NetLink Wireless T e lephone Pr oblems NetLink Wireless Telephones can exhibit transmission problems in several ways.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 54 Message Description Action DCA Timeout The h andset has detected a fault for which it cannot recover, possibly due to a failure to acquire any network.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 55 Message Description Action Erasing Memory Handset has determined that a download should occur and is erasing the c urrent software from memo ry.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 57 Message Description Action No PBX Response The handset has exceeded its retransmission limit with no ACK response from Call Agent.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 58 Message Description Action Select License The correct prot ocol has not been selected from the license set.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 59 Message Description Action TFTP ERROR(x):yy A failure has occurred duri ng a TFTP software download.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Polycom 72-1084-02 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Polycom 72-1084-02 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Polycom 72-1084-02, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Polycom 72-1084-02 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Polycom 72-1084-02, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Polycom 72-1084-02.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Polycom 72-1084-02. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Polycom 72-1084-02 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.