Manuel d'utilisation / d'entretien du produit LUX80-ERO-B-T du fabricant Planar
Aller à la page of 106
Plan ar UltraLux Series Inst allation Guide.
Copyright © 19 Ju n 2013 by Planar Systems, Inc. All rights reserved. Cont ents of this publication may not be repr oduc ed in an y form without permission of Planar Systems, I nc. T rademark Credits Windows™ is a trademark of Microsof t Corp. All other names ar e trademarks or r egister ed trademarks of their r espective companies .
Planar UltraLux Series Installation Guide i T able of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Planar UltraLux Series Features .
Table of Contents ii Planar UltraLux Series Installation Guide Installing Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 T ouchscreen Setup .
Table of Contents Planar UltraLux Series Installation Guide iii UltraLux Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 70” LCD Module Dimensions .
Table of Contents iv Planar UltraLux Series Installation Guide Downloading Utility Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Field Replaceable Units (F RUs) .
Planar UltraLux Series Installation Guide 1 Introduction The Planar UltraL ux Series is a family of large format 70" and 80" displa ys which combine style and aesthetics with high pe r formance displa y technology .
Planar UltraLux Series Features 2 Planar UltraLux Series Installation Guide Plan ar UltraLux Series F eatures The Planar UltraL ux Series deli vers superior 24/7 visual per formance shown in a lower total cost of ownership ( TC O) compared to other large -format digital signage displays .
Planar UltraLux Series Fea tures Planar UltraLux Series Installation Guide 3 UltraLux Mounting System The Planar P rofile™ Mounting System allows for simplified installation. The P rofile Mounting System includes two wall brackets and incorporates a kick-stand feature that tilts the display awa y from the wall for easy acc ess to the electronics.
Planar UltraLux Series Features 4 Planar UltraLux Series Installation Guide Control Module On the back of the UltraL ux display is a replaceable contr ol module that contains the components described below . Th e entire module is designed so that it can be easily replac ed in the field witho ut having to r emove the L CD di splay .
Planar UltraLux Series Fea tures Planar UltraLux Series Installation Guide 5 P ow er Board This is used to generat e the requir ed voltages needed to ru n the control module.
Remote Control 6 Planar UltraLux Series Installation Guide Remote Control All on-screen functions can be accessed using the r emote co ntrol. Note tha t only the buttons highlight ed below ar e applicab le to the UltraLux Series panels . T urns on/off the A C power to the L CD module.
IR Sensor Planar UltraLux Series Installation Guide 7 IR Sensor The IR sensor is locat ed inside the contr ol mod ule, which is in the r ear of the L CD . In order to r each the IR sensor signal using the r emote contro l, y ou will need to aim the remote fr om the side of the L CD module.
Safety Information 8 Planar UltraLux Series Installation Guide Safety Inf orm ation This display was designed with saf ety in mind. If you don ’t heed the safety warnings and cautions , y ou could get hurt. The sa fety warnings are on stickers in various places in and on the display .
Safety Information Planar UltraLux Series Installation Guide 9 14 Y ou must follow all National Electrical Code regula tions. In addition, be aware of local codes and ordinances when installing y our system. 15 Refer all servicing to qualified ser vice pe rsonnel.
Safety Information 10 Planar UltraLux Series Installation Guide European Union Disposal Inf orm ation English ■ Disposal of old Electrical & Electronic Equipment (Applicable throughout the Europ.
Recommended Usage Planar UltraLux Series Installation Guide 11 Recommended Usage The L ux series uses commercial grade L CD panels, and is de signed f or 24/7 operation. With c er tain static images and extreme co nditions, a slight amount of te mporary image retention ma y occur .
Recommended Usage 12 Planar UltraLux Series Installation Guide Norm al Use Therm al Guidelin es Normal use of the L CD module and power sup ply module are defined as operating in the open air to prev .
Planar UltraLux Series Installation Guide 13 Inst alling the Plan ar UltraLux Series This section explains how to install a Pl anar UltraL ux display .
Powering On/Off Di splays 14 Planar UltraLux Series Installation Guide P o w ering On/Off Displays There ar e several wa ys to turn the UltraL ux Series on or off : • Use the on/off switch on the A .
Unpacking and Checking Accessories Planar UltraLux Series Installation Guide 15 Unpacking and Checking Accessories The UltraL ux includes the L CD and an accessor y k it. A wall mount k it can be purchased separately . Note: Screws should be no less than 1/4” in diameter .
Unpacking and Checking Accessories 16 Planar UltraLux Series Installation Guide Optional Plan ar-Supplied Accessories The follo wing optional items are av ailable to order as part of your installation.
Planar UltraLux Series Installation Guide 17 W all Mounting LCD Using Plan ar Prof ile Mount Befor e installation, keep the following points in mind: • These displays ar e heavy . Make sure th at you ha ve adequate studs to suppor t the weight of each displa y if installing on a wall.
Installing an LCD Module o n a Wall Using Pl anar Profile Mount 18 Planar UltraLux Series Installation Guide 2 Using the Plan ar provided moun ting temp late , line up the top hole in the template with the center poi nt on the wall. This is wh ere the c enter of the top bracket will be hung.
Installing an LCD Module o n a Wall Using Planar Profile Mount Planar UltraLux Series Installation Guide 19 7 Line up the middle hole of the top wall bracket with the sc rew hole drilled fr om the template. Note: This pi cture shows br ackets f or a landscape installation.
Installing an LCD Module o n a Wall Using Pl anar Profile Mount 20 Planar UltraLux Series Installation Guide 12 Using two people , carefully hang the ba ck L CD onto the t op wall mount bracket using the square brackets on the back of the displa y .
Installing an LCD Module o n a Wall Using Planar Profile Mount Planar UltraLux Series Installation Guide 21 13 On the bottom wall bracket, there is a latch pin. Once y ou have hung the L CD on the top wall bracket, align the la tch pin with the slot on the kickstand st op brack et located on the back of the L CD.
Installing an LCD Module o n a Wall Using Pl anar Profile Mount 22 Planar UltraLux Series Installation Guide P or trait Inst allation 1 F ind the top alignmen t hole on which the display will be hung by using the alignment bar shipped with yo ur displa y .
Installing an LCD Module o n a Wall Using Planar Profile Mount Planar UltraLux Series Installation Guide 23 3 With the alignment bar v er tical (shipped with alignment br ackets), locate the lower alignment hole and then ma rk tha t spot with a pencil.
Installing an LCD Module o n a Wall Using Pl anar Profile Mount 24 Planar UltraLux Series Installation Guide 5 T o install the upper wall mount, hold th e mount in place using the centering hole in the middle of the mount and use a 1/4” lag screw to secur e it.
Installing an LCD Module o n a Wall Using Planar Profile Mount Planar UltraLux Series Installation Guide 25 8 T o install the lower wall mount (kickstand), hold it in place using the centering hole and a 1/4” lag screw (use the low er alignment hole that was marked in step 3 .
Installing an LCD Module o n a Wall Using Pl anar Profile Mount 26 Planar UltraLux Series Installation Guide 12 Using two people , carefully hang the ba ck L CD onto the t op wall mount bracket using the square brackets on the back of the displa y . Note: This ex ample show s a Landscape installation.
Installing an LCD Module o n a Wall Using Planar Profile Mount Planar UltraLux Series Installation Guide 27 13 On the bottom wall bracket, there is a latch pin. Once y ou have hung the L CD on the top wall bracket, align the la tch pin with the slot on the kickstand st op brack et located on the back of the L CD.
Installing an LCD Module o n a Wall Using Pl anar Profile Mount 28 Planar UltraLux Series Installation Guide Inst alling Cables The only cable you will need to install is the A C pow er cord into the back of the control module .
USB and Power Hook-Up Planar UltraLux Series Installation Guide 29 T ouchscreen Setup USB and P o wer Hook-Up 1 Using the display service k ickstand, swin g out the display . I f you are only using the mount, make sure you ha ve at least 1” clearance to connect the USB and pow er .
Touchscreen MultiTouch Driver Installation 30 Planar UltraLux Series Installation Guide T ouchscreen MultiT ouch Driver Inst allation 1 With the PC on, plug in the US B memor y stick to the USB drive. 2 Loca te and open the USB drive . 3 Double -c lick on the “ mt_driver_kit V4.
Uninstalling the MultiTouch Driver Planar UltraLux Series Installation Guide 31 Options • Default settings on options have the f ollowing pr ograms enabled: T uio Suppor t, Flash T uio Suppor t, Hand writing Optimization, Enable Window s Native T ouch, Enable Mouse/Keyboard Simulation, and Launch When W i ndows Star ts Up.
Uninstalling the MultiTouch Driver 32 Planar UltraLux Series Installation Guide.
Planar UltraLux Series Installation Guide 33 Extern al Control and Monitoring In addition to using the UltraLux r emote co ntr ol and display , there are other methods of controlling the UltraL ux externally : • Using a serial (RS232) link to send commands and to rec eive r esponses to those commands.
RS232 Communication 34 Planar UltraLux Series Installation Guide RS232 Comm unication RS232 control is not nec essar y for oper ation, but is a con venient way to contr ol displays fr om a computer a t a distance. If yo ur installation will not use RS232 c ontrol, skip this sec tion.
RS232 Commands Planar UltraLux Series Installation Guide 35 RS232 Comm ands The follo wing table provides the most c ommon RS232 c ommands that can be used.
RS232 Commands 36 Planar UltraLux Series Installation Guide Item Com m a nd Description Command V alue in Hex Command Result 14 Set Color T emp to "9300K" 08 22 04 00 00 00 06 CC Color temp .
SNMP Monitoring Planar UltraLux Series Installation Guide 37 SNMP Monitoring The current settings and sta t us of UltraL ux units can be remotely monit ored using SNMP (Simple Network Management Pr otoco l), if the SNMP op tion is enabled through the w eb browser settings .
Sending RS232 Commands Via UDP 38 Planar UltraLux Series Installation Guide Sending RS232 Comm ands Via UDP The UDP port 57 accepts the same command set s as RS232. I t is convenient f or IP contr ol applications and can be tested wi th a UDP terminal program such as the Hercules SETUP utility available from www .
Using WallNet Assist ant Planar UltraLux Series Installation Guide 39 Using W allNet Assist ant W allNet Assistant is a software program that finds Planar hardware on a network. This will help you find the IP ad dress needed to acc ess the Remote Monitoring functions.
Using WallNet Assistant 40 Planar UltraLux Series Installation Guide 3 When W allNet Assistant star ts, it looks f or all Planar device ser vers on the network and lists them in the window . • Each Planar device f ound on the local network is listed with its name, IP address , date and time.
Using WallNet Assist ant Planar UltraLux Series Installation Guide 41 5 When your browser connects to a Planar network device , yo u should see a page similar to the following .
Using WallNet Assistant 42 Planar UltraLux Series Installation Guide Route Add Comm and If you are tr ying to connec t to a Planar device ser ver that you believ e is at the factor y default IP address , and your computer is not on the 192.
Planar UltraLux Remote Monitoring Planar UltraLux Series Installation Guide 43 Plan ar UltraLux Remote Monitoring Planar UltraLux Remote Monitoring is soft wa re that displays inf ormation about the L CD display via a web brow ser .
Planar UltraLux Remote Monitoring 44 Planar UltraLux Series Installation Guide Unit St atus The Unit Status page shows a li st of the differ ent system settings for the L CD . It also shows whether or not the two pow er suppli es contained in the control module are on or off .
Planar UltraLux Remote Monitoring Planar UltraLux Series Installation Guide 45 Display Control The Display C ontrol page contains tw o sub-pages: P ower On/Off and Custom Commands Setup .
Planar UltraLux Remote Monitoring 46 Planar UltraLux Series Installation Guide P ow er On/Off P ower On/Off buttons control the backligh t power , not the AC po wer . Y ou cannot control A C power thr ough Planar UltraL ux Remote Monitoring. This section has four options for which yo u can schedule an auto matic power on/off .
Planar UltraLux Remote Monitoring Planar UltraLux Series Installation Guide 47 Custom Comm ands Setup The Custom C ommands Setup page allows you to establish what the ten Custom Command buttons will do . 1 T ype a label for the button in Button 1 T ext .
Planar UltraLux Remote Monitoring 48 Planar UltraLux Series Installation Guide Admin Setup The Admin Setup page contains three sub -pages: Network Setup , Time and Date , Acc ess Control and Software Update. These ar e described in the fo llowing pages.
Planar UltraLux Remote Monitoring Planar UltraLux Series Installation Guide 49 Network Setup This page allows y ou to configure n etwork settings and wheth er or not you use DHCP . 1 In the Hostna me bo x it now say s Planar . Change this name to something more appropriat e.
Planar UltraLux Remote Monitoring 50 Planar UltraLux Series Installation Guide b Y ou do no need to fill in an ything under the Static (non-DHCP) Network Settings sec tion. However , if you do , th ese settings will be used in the event that the DHCP attempts to time out.
Planar UltraLux Remote Monitoring Planar UltraLux Series Installation Guide 51 Date and T ime Use this page to change date and time information as needed . 1 Set the date and time manually in the bo x under the Manual Date and Time section. The date format is ver y exac t.
Planar UltraLux Remote Monitoring 52 Planar UltraLux Series Installation Guide Access Control The Acc ess Contr ol page allows you to set pa r ameters needed to access the web , the Remote Monitoring net work, RS232 commands , as well as select the corr ect baud rate.
Planar UltraLux Remote Monitoring Planar UltraLux Series Installation Guide 53 Software Setup This page allow s you to up load the latest Ul tr aLux Remote Monitoring soft ware.
Planar UltraLux Remote Monitoring 54 Planar UltraLux Series Installation Guide 4 When you click Reset ALL to F ac tor y Default , you re ceive the C onfirm F actor y Reset page. Click OK, Reset to F ac tory Defaults and Reboot if you are sure you want to reset ALL settings to the factor y default.
On-Screen Display Menus Planar UltraLux Series Installation Guide 55 On-Screen Display Menus On-screen menus can be accessed using th e remote control . These menus allow y ou to adjust image brightness, contrast, sharpn ess , color , sound, and various System Settings.
On-Screen Display Menus 56 Planar UltraLux Series Installation Guide Image Brightness Cont ra s t Sharpness Co lo r auto Col o r te m p 4200K 5000K 6500K 9300K 7500K user F ull c olor srgb Hue Saturat.
On-Screen Display Menus Planar UltraLux Series Installation Guide 57 Display Menu Display position phase Display Auto a dj us t clock Move position H Move position V.
On-Screen Display Menus 58 Planar UltraLux Series Installation Guide Sound Menu mute Sound vol u m e.
On-Screen Display Menus Planar UltraLux Series Installation Guide 59 System Menu.
On-Screen Display Menus 60 Planar UltraLux Series Installation Guide system Input Osd Settings Display P ort VGA 3 sec 6 sec 12 sec DVI/H DMI Ti mer Rotation 0 ° 90 ° 180 ° 270 ° Position T ranspa.
Planar UltraLux Series Installation Guide 61 Specif ications UltraLux 70” UltraLux 80” UltraLux 70” T ouch UltraLux 80” T ouch Screen Active Area Size 70 inch 80 inch 70 inch 80 inch Pow e r C o n su m p t i o n (typical) 300W 350W 300W 350W Dimensions (including mount) 62.
Signal Compatibility 62 Planar UltraLux Series Installation Guide Sign al Compatibility The UltraL ux Series suppor ts th e following factor y preset modes: Mode Resol ution Refresh Rat e Hori zontal Fre q u e nc y Pixel Fre q u en c y VGA 640 x 480 60 Hz 31.
Planar UltraLux Series Installation Guide 63 UltraLux Dimensions Note: All Drawings for the UltraLux Series have the same dimensions in P ortrait mode.
70” LCD Module Dimensions 64 Planar UltraLux Series Installation Guide 70” LCD Rear Vie w - Landscape 0(',$3/$<(5&203$570(17 &$%/(&29(5$1',2/2&$7,.
70” LCD Module Dimensions Planar UltraLux Series Installation Guide 65 70” LCD Side Vie w - Landscape 3DQHO3URILOH 2YHUDOO.
70” LCD Module Dimensions 66 Planar UltraLux Series Installation Guide 70” Pan el Mounting Dimensions LQ PP 09(6$0RXQW LQ PP 09(6$0RXQW .
70” LCD Module Dimensions Planar UltraLux Series Installation Guide 67 70” W all Mount Kit - F ront Landscape 70” W all Mount Kit - Side Landscape .
70” LCD Module Dimensions 68 Planar UltraLux Series Installation Guide 70” W all Mount Kit - F ront P ortrait ; .
70” LCD Module Dimensions Planar UltraLux Series Installation Guide 69 70” W all Mount Kit - Side P or trait .
70” LCD Module Dimensions 70 Planar UltraLux Series Installation Guide 70” LCD T ouch View - F ront LQ PP LQ .
70” LCD Module Dimensions Planar UltraLux Series Installation Guide 71 70” LCD T ouch View - Rear $ 0HGLD3ODHU &RPSDUWPHQW (OHF&RQWURO 0RGXOH &DEOH&RYHU 3/$1$5.
70” LCD Module Dimensions 72 Planar UltraLux Series Installation Guide 70” LCD T o uch Vie w - Side % 2YHUKDQJRQO LQ PP 7RWDOGHSWKRIXQLW.
80” LCD Module Dimensions Planar UltraLux Series Installation Guide 73 80” LCD Module Dimensions 80” LCD F ront View - Landscape .
80” LCD Module Dimensions 74 Planar UltraLux Series Installation Guide 80” LCD Rear Vie w - Landscape 0(',$3/$<(5&203$570(17 &$%/(&29(5$1',2/2&$7,.
80” LCD Module Dimensions Planar UltraLux Series Installation Guide 75 80” LCD Side Vie w - Landscape 3DQHO3URILOH 2YHUDOO.
80” LCD Module Dimensions 76 Planar UltraLux Series Installation Guide 80” Pan el Mounting Dimensions LQ PP 09(6$0RXQW LQ PP 09(6$0RXQW .
80” LCD Module Dimensions Planar UltraLux Series Installation Guide 77 80” W all Mount Kit - F ront Landscape 80” W all Mount Kit - Side Landscape .
80” LCD Module Dimensions 78 Planar UltraLux Series Installation Guide 80” W all Mount Kit - F ront P ortrait 7<3 .
80” LCD Module Dimensions Planar UltraLux Series Installation Guide 79 80” W all Mount Kit - Side P or trait .
80” LCD Module Dimensions 80 Planar UltraLux Series Installation Guide 80” LCD T ouch View - F ront LQ PP LQ .
80” LCD Module Dimensions Planar UltraLux Series Installation Guide 81 80” LCD T ouch View - Rear $ 0HGLD3ODHU &RPSDUWPHQW (OHF&RQWURO 0RGXOH &DEOH&RYHU 3/$1$5.
80” LCD Module Dimensions 82 Planar UltraLux Series Installation Guide 80” LCD T o uch Vie w - Side % LQ PP 7RWDOGHSWKRIGLVSOD ZLWKWRXFK6ROXWLRQ.
Media Compartment Player Dimensions Planar UltraLux Series Installation Guide 83 Media Compar tment Player Dimensions 3/ $ %( $ ,2/RFDWLRQ 9(6$PRXQW[ .
Media Compartment Player Dimensions 84 Planar UltraLux Series Installation Guide.
Planar UltraLux Series Installation Guide 85 UltraLux P edest als The follo wing picture shows examples of the 70” and 80” UltraLux pedestals. Inst alling the UltraLux on the P edest al Mount The pedestal mount comes fu lly assembled, single or dou ble-sided, depending on your configur ation.
Installing the UltraLux on the Pedestal Mount 86 Planar UltraLux Series Installation Guide 5 Route all cabling through the bottom of the pedestal moun t or thr ough both sides of the mount. If you run cables th rough the sides of the mount, you can punch out holes and install grommets thro ugh which to run the cables.
70” UltraLux Pedestal Dimensions Planar UltraLux Series Installation Guide 87 70” UltraLux P edest al Dimensions 70” UltraLux P edest al - F ront LQ PP .
70” UltraLux Pedestal Dimensions 88 Planar UltraLux Series Installation Guide 70” UltraLux P edest al - T op and Side LQ PP LQ .
70” UltraLux Pedestal Dimensions Planar UltraLux Series Installation Guide 89 70” UltraLux P edest al - Anchor Dimensions LQ PP LQ .
80” UltraLux Pedestal Dimensions 90 Planar UltraLux Series Installation Guide 80” UltraLux P edest al Dimensions 80” UltraLux P edest al - F ront LQ PP %RWWRPRIG.
80” UltraLux Pedestal Dimensions Planar UltraLux Series Installation Guide 91 80” UltraLux P edest al - T op and Side LQ PP LQ .
80” UltraLux Pedestal Dimensions 92 Planar UltraLux Series Installation Guide 80” UltraLux P edest al - Anchor Dimensions LQ PP LQ .
Planar UltraLux Series Installation Guide 93 Accessing Plan ar’ s T echnical Suppor t W ebsite 1 Go to http://par tn ers.planarcontrolroom.com 2 Once you enter your login and passw ord, you can access downloadable utility soft ware, new firmwar e, user manuals , and serv ice manuals .
Field Replaceable Units (FRUs) 94 Planar UltraLux Series Installation Guide.
Planar UltraLux Series Installation Guide 95 Regulator y Inf orm ation Manufacturer's Name: Planar Systems, Inc. Manufacturer's Address: 1195 NW Compton Drive Beaver ton, OR 97006 Declares that the produc ts Model Numbers: Pla nar UltraLux Series 70”/80” large format L CDs.
Customer Support Contact Information and Hours of Operation 96 Planar UltraLux Series Installation Guide Customer Suppor t Inf orm ation 24/7 Online T echnical Su ppor t is available at http://ww w .
Planar UltraLux Series Installation Guide i Inde x Operation Numbers 70" dimensions pedestal anchor, 89 70" display dimensions, 63 70" wall mount kit dimensions, 67 80" dimensions .
Index ii Planar UltraLux Series Instal lation Guide E equipment list, 13 european union disposal inf ormation, 10 F featur es of UltraLux, 2 H hours of oper ation for cu stomer support, 96 I Image men.
Index Planar UltraLux Series Installation Guide iii Remote Mo nitorin g, 43 Acc ess C ontrol, 52 Admi n S e tu p, 48 Custom Commands Setup, 47 Date and T ime, 51 Displa y Contr ol, 45 Home, 43 Network.
Index iv Planar UltraLux Series Instal lation Guide.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Planar LUX80-ERO-B-T c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Planar LUX80-ERO-B-T - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Planar LUX80-ERO-B-T, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Planar LUX80-ERO-B-T va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Planar LUX80-ERO-B-T, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Planar LUX80-ERO-B-T.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Planar LUX80-ERO-B-T. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Planar LUX80-ERO-B-T ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.