Manuel d'utilisation / d'entretien du produit WebShare RB300 Wireless N Broadband Router A02-RB-W300N du fabricant Atlantis Land
Aller à la page of 83
Where solutions begin ISO 9001:20 00 Company cert ified WebShare RB300 Wireless N Broadband Router A02- RB -W 300N USER GUIDE A02 - RB -W300N _ME 01.
WebShare RB300 INDEX CHAPTER 1: INTRODUCTION 1 1.1 An Overview of the WebShare R B300 1 1.2 Package Contents 1 1.3 Technical Features 2 1.4 System Requirem ents 2 1.5 Setup 2 CHAPTER 2: USING WIRELESS BROADBAND ROUT ER 3 2.1 Cautions for usin g the Wireless Bro adband Router 3 2.
WebShare RB300 3.7.1 Filter 43 3.7.2 Virtual Server 48 3.7.3 Special AP 51 3.7.4 DMZ 53 3.7.5 Firewall Sett ings 54 3.8 System 55 3.8.1 Password 55 3.8.2 Time 56 3.8.3 Device Informat ion 57 3.8.4 Log 59 3.8.5 Log Settings 60 3.8.6 Statistics 62 3.8.7 Restart 62 3.
WebShare RB300 Copyright Statement No part of this public ation may be re produced, stor ed in a retrieva l system, or transmitted in any form or by any means, whether electronic, mechanical, photocopying, recording or otherwise w ithout the prior writing of t he publisher.
WebShare RB300 CE Mark Warning This is a Class B product. In a domes tic environme nt, this product may cause radio interference, in which c ase the user may be require d to take a dequate measures.
WebShare RB300 Pag. 1 CHAPTER 1: Int roduction Congratulations on yo ur purchase of Atlantis Land Wireless Broadband R outer . This integr ated acces s dev ice com bines Internet gate way funct ions wit h wireless LAN and Fast Eth ernet switch.
WebShare RB300 Pag. 2 1. 3 Technical Feat ures WebShare RB300 provides the foll owing features: Compliant with 80 2.11n (draft), IEEE 802.11g and 802.
WebShare RB300 Pag. 3 Make sure that there is proper heat d issipation from and ad equate ventilation aro und the Broadband Router. Do not place heavy obj ects on the Broadband Ro uter. Fix the direction of the ant ennas. Try to place the W ireless Router i n a position that can best cover your wireless network.
WebShare RB300 Pag. 4 2.2 The Front L EDs LED MEANING POWER This indicator lights gree n when the hub is receiv es power, otherwise it is off. STATUS This i ndicator blinks green means the Internet Broadban d Router is working suc cessful. Otherwise, th is indicator always on or off me ans the functio n of the Internet Broadba nd Router is fail.
WebShare RB300 Pag. 5 2.3 The Rear Ports PORT USAGE POWER JACK Plug the power ada pter to this power j ack WAN In the four port broadba nd router, t here is an RJ -45 10/100Mbps Auto- MDIX port for the WAN that will fit the xDSL/Cable m odem ’ s s pecification need.
WebShare RB300 Pag. 6 Plug in the other end of the network cable to the Ethernet port of the xD SL or Cable modem (E.G A02-R A141 or A02-R A111). Use another network cable to connect to the E thernet card on the com puter system; the other end of the cable con nects to the LAN port of the Internet Broadband Router.
WebShare RB300 Pag. 7 CHAPTER 3: Co nfiguration The Wireless Broadband Rout er has a Web GUI interface for the conf iguration. The device can be configured through th e W eb Brows er. A network manager ca n manage, control and monitor t he Router from t he loca l L AN.
WebShare RB300 Pag. 8 3.1.1 Windows 95/98/ME 1. Go to Start / Settings / Control Panel . In the Control Panel, double-click on Network and choose the Configu ration tab. 2. Select TCP / IP -> NE2000 Compatible , or the name o f any Network Interface Card ( NIC) in your PC.
WebShare RB300 Pag. 9 3.1.2 Windows NT4.0 1. Go to Start / Settings / Con trol Panel . In the Contro l Pane l, dou ble- click on Network and c hoose the Protocols tab. 2. Select TC P/IP Protocol and click Properties . 3. Select the Ob tain an IP addres s from a DHCP s erver ra dio butto n and click OK .
WebShare RB300 Pag. 10 3.1.3 Windows 2000 1. Go to St art / S ettings / C ontrol Panel. I n the Control Panel, double-click on Network and Dial-up Connections . 2. Double-click LAN Are a Connection . 3. In the LAN Area Connection Status window, cl ick Properties .
WebShare RB300 Pag. 11 3.1.4 Windows XP 1. Go to Start / Co ntrol Panel ( in C lassic V iew). In the Contro l Panel, double- click on Network Connections. 2. Double-click Local Area Connection 3. In the LAN Area Connection Status window, click Properties.
WebShare RB300 Pag. 12 3. 2 Factory Default Settings Before configuring the Wireless Broadband R outer thro ugh WLAN, make sure that the SSID, Chan nel and the WE P was set properly. The default settin g of the Wireless Broadband R outer t hat you will use: User: admin Password: admin IP Address: 192.
WebShare RB300 Pag. 13 3.3 Accessing the Wireless Broadband Router Web Configurator Before you configure this d evice, note t hat when the W ire less Broadband Router is configured throu gh a n Ethernet connect ion, mak e sure the manager PC must be s et on same the I P network.
WebShare RB300 Pag. 14 3.3.1 Setup Wizard Setup w izard is provided as the part of th e w eb configurati on ut ility. User c an simply fol low the step - by - step proc ess to get the w ireless rou ter configuration ready to run in 6 easy steps by clicking o n the “Wiz ard” button on the functio n menu.
WebShare RB300 Pag. 15 Step 1: Setup New Password User can change t he password and then c lick Next to c ontinue . Please click Next to continue..
WebShare RB300 Pag. 16 Step2: Choose time z one Select the time zone fr om the drop d own list . Please click Next to continue..
WebShare RB300 Pag. 17 Step 3: Set LAN and DHCP Server Set user ’ s IP addres s and mask. The default IP is 192.1 68.1.1 . If user likes to enable DHCP, please click Enabled . DHCP enabl ed is a ble to aut omatically assign IP addresses. Please ass ign the range of IP addresses in the fields of Range start an d Range en d .
WebShare RB300 Pag. 18 Step 4: Set Intern et connection If the Wireless Broadband Router is unable t o auto detect your Internet connection, y ou will need to manually select the Inter net conn ection ty pe: Obtain IP automatically, F ixed IP, PPPo E, PPTP, L2T P or BigPond .
WebShare RB300 Pag. 19 Set Dynamic IP Add re ss : If u s e r ha s en a b l e d D H C P s e r v e r , c h o o s e O bt a i n I P a ut o m a t i c a l l y ( D H C P c li e n t ) t o h a v e t h e r o u t e r as si g n I P a d d r e s s e s a u t o m a t i c a l ly .
WebShare RB300 Pag. 20 Set Fixed IP Address : If the Internet Service Providers as sign a fixed IP addr ess , choose this op tion and enter the assigned I P address , subnet mask, gateway IP and DNS IP address es for your Broadband Ro uter. Please click Next to continue.
WebShare RB300 Pag. 21 Set PPPoE Client: Obtain IP Automatical ly: If connect ed to the Inter net using a PPPoE (Dial-up xDS L) Mode m, the ISP wi ll provi de a Password an d User Name, and then th e ISP uses PPPoE. Choose this option and enter the require d information.
WebShare RB300 Pag. 22 Specify IP: If connect ed t o the Internet using a PPPoE (Dia l- up xDSL) Modem, the I SP wil l provide a Password, Us er Name a nd a Fixe d IP Address, choose th is option and enter th e required inf ormation. Pl e a s e c l i c k Ne x t t o c o n t i n u e .
WebShare RB300 Pag. 23 Set PPTP/L2TP Client : If connect ed to the Int ernet using a (PPTP/L2TP) xDSL Modem, enter the y our IP Address, Subnet Mask, Gateway, Server IP, PPT P/L 2TP Accou nt and PPTP/L2TP Password, Your Subnet Mask required b y y our ISP in th e appropri ate fields.
WebShare RB300 Pag. 24 Step 5 : Set Wireless LAN connection Click Enable to enable wir eless LA N. If user enables the wire less LAN, type the SSID in the text b ox an d select a communicatio ns channel. Th e SSID and channel must be the same as wire less devices attem pting c ommunication to the router.
WebShare RB300 Pag. 25 Step 6 : Restart The Setup wizard is now completed. The n ew settings will be effective aft er the Wireless r outer restarted. Please click Restart to reboot the router. If user does not want to make a ny changes, please c lick Exit to quit without any changes.
WebShare RB300 Pag. 26 3.3.2 Navigating the Broadb and Router Web Configurator The screen wi ll show the status of the W ireless Broad band Router when you login to the device.
WebShare RB300 Pag. 27 3 .4 WAN This function en ables users to set up the Wireless Broadband R outer WAN connection, specify the I P address for the W AN, add DNS n umbers, and enter th e MAC address.
WebShare RB300 Pag. 28 DHCP CLIENT OR FIXED IP If user has enabled DHC P s erver, c hoose Obtain IP automatically (DHCP client) to have the ro uter assign IP addres ses automatical ly. WAN I P Add ress: Select whether user wants to specify an IP address manu ally, or want DHCP to obtain an IP address autom atically.
WebShare RB300 Pag. 29 Gateway: For the Specify mode, enter the sp ecific gateway IP addres s t hat provided by your I SP. DNS 1/2: M anually specific DNS serv er IP ad dress . For the Obtain IP Automatically m ode, leave 0.0.0.0 hear, the DHC P s erver will pr ovides DNS server autom at ically.
WebShare RB300 Pag. 30 PPPoE Choose Obtain I P Automaticall y if co nnected to th e Internet using a PPPoE (Dial-up xDSL) Modem, th e ISP will prov ide a Password and User Name, and then the ISP uses PPPoE. Choose this option an d enter the re quired information.
WebShare RB300 Pag. 31 PPTP/L2TP Choose Obtain I P Automa tically if c onnected to the Internet using a PPTP /L2TP (Dial-up x DSL) co nnection, enter the your Serv er IP, PPTP/L2TP Account and PPTP/L2TP P assword, if your ISP has prov ided yo u with a DNS I P address , enter it in the DNS field, otherwise, leave it zero.
WebShare RB300 Pag. 32 3.4.2 Dynamic D NS This synchronizes the DDNS server with yo ur curr ent Public IP address w hen yo u are online. F irst, you ne ed to re gister your pre ferred DN S with the D DNS provider.
WebShare RB300 Pag. 33 3.5 Wireless This sectio n enables user to set wireless com munications p arameters for the router's wireless LAN fe ature. 3.5.1 Basic This page a llow user to enable and disable the wireless LAN functi on, create a SSID, and se lect the channel for wire less commun ications.
WebShare RB300 Pag. 34 Channel Width : Select the Chan nel Width: Auto 20/40 : T his is the default setting. Select if y ou are using both 802.11n and non- 802.11n wirel ess devices. 20MHz : Select if you are not using any 80 2.11n wirele ss clients.
WebShare RB300 Pag. 35 3.5.2 Security This function enables user to set authenticat ion type for secure wireless communications. O pen Sys tem allows public acc ess to the router v ia wireless communications. Shar ed Key requires th e user to se t a WEP key to exchange data with other wireless clients that have th e same WEP key.
WebShare RB300 Pag. 36 WEP WEP: O pen System and Shared Key req uires the user to set a WEP key t o exchange data with other wireless cl ients that have the sam e WEP key. WEP Key Format : Select the key format from th e drop-down l ist HEX or ASCII .
WebShare RB300 Pag. 37 WPA /W PA2 If WPA or WPA2 PSK is selec ted, the above sc reen is shown. Encryption Type: Select the e ncryption ty pe for TKIP or A ES encryption .
WebShare RB300 Pag. 38 3.5.3 Advanced This function en ables user t o configure advanced w ireless functions . Beacon Interval: Type the beacon interval in the text b ox. User can spec ify a value fr om 20 to 1000. The default beacon i nterval is 100.
WebShare RB300 Pag. 39 3.5.4 WiFi Protec ted Setup This screen enables users to con figure the W i-Fi Protected Setup functio n. WPS: Enable or Dis able the WPS ( Wi -F i Protected Se tup) function Status : Display the stat e (Unconfigured /Configure d State) information of WPS .
WebShare RB300 Pag. 40 3.6 L AN The function e nables user to c onfigure the LA N port IP address & DHCP Serv er. 3.6.1 Basic This page l eads to set LAN port pro perties, suc h as the host name, IP addres s , and subnet mask . Host Name: Typ e the host name in the text box.
WebShare RB300 Pag. 41 3.6.2 DHCP DHCP Server: E nables the DHCP serv er to all ow the router t o automatically assign IP addresses to devices connecting t o th e LAN.
WebShare RB300 Pag. 42 DHCP Server End IP: Type an IP address to serv e as the e nd of the IP ran ge that DHCP will use to assign IP addr esses to all LAN d evices connected to th e router. Lease Time: Th e lease time s pecifies the amount of c onnection time a network user be allowed w ith their current dynam ic IP address.
WebShare RB300 Pag. 43 3.7 Access Control This access control ena bles you to define access res trictions, set up protocol and IP filters , c reate v irtual servers, define ac cess for special applications such as games, and set firewa ll rules. 3.7.1 Filter Using filter to d eny or al low the users to access .
WebShare RB300 Pag. 44 MAC Filter: Enables you to allow or de ny Internet acces s to users within the LAN based upon the MAC address of their network interface. Click the radio button next to Disabled to disable the M AC filter. Disable: Disable the MAC filter function.
WebShare RB300 Pag. 45 DOMAIN/URL BLO CKING You could enable Domain/ URL b locking t o de ny the users from accessing the specified Doma in/URL. Ad d those specified Domain/U RL in the text box. Disable: Disable the Doma in/URL Blocking f unction. Allow: Allow users to access all domains except “ Block ing Domains/ UR L”.
WebShare RB300 Pag. 46 Delete: Select a Domain/URL from the table at the bottom of the list an d click Delete to remove th e Domain/UR L. Add: Click to Ad d button to add dom ain to the Domains list. Cancel: Click th e Cancel button to erase a ll fields and enter new information.
WebShare RB300 Pag. 47 Enable: Click to en able or disable the I P address filter. Name: Type the nam e of the user to be denied acc ess. Protocol: Select a protocol (T CP or UDP) to use for th e virtual server. Port: Type the port r ange of the protoco l.
WebShare RB300 Pag. 48 3.7.2 Virtual Server This s creen enables users to create a virtu al serv er via th e WLAN Router. If the WLAN Router is set as a v irtual server, remote us ers re questing Web or FTP services through the W AN are directed to local servers in t he L AN.
WebShare RB300 Pag. 49 Update: Click to update inf ormation for the v irtual server if the user has selected a listed item and has made changes. Delete: Select a listed item and click “Delete” t o remove the item fro m the list. Clear: Click to erase all fields and ent er new informati on.
WebShare RB300 Pag. 50 POP3 Email 110/tcp SUN Remote Procedur e Call (RPC) 111/udp Network News Tr ansfer Protoc ol (NNTP) 119/tcp Network Time Protoco l (NTP) 123/tcp and 123/udp News 144/tcp Simple .
WebShare RB300 Pag. 51 3.7.3 Special AP This screen e nables users to specify special ap plications, such as g ames which require multiple connection s that are blocked by NAT. The special applications profiles are listed in t he table at the bottom of the page.
WebShare RB300 Pag. 52 Protocol: Select the protoc ol TCP or UDP th at can be used to access the application, the “ * ” is meaning to both of TC P and UDP protocols. Port Rang e: T ype the port range that can be u sed to acc ess the application in the text b oxes.
WebShare RB300 Pag. 53 3.7.4 DMZ The DMZ funct ion enables users to create a DMZ for those comput ers that cannot access Internet applica tions properly t hrough the Wire less Broadband R outer and associated security sett ings. Enable: Click to en able or disable the D MZ.
WebShare RB300 Pag. 54 3.7.5 Firewall Set tings A firewall protects your n etwork from th e outside world , t his screen enables users to setup the simpl e firewall function on th e wireless rou ter. Endpoint Independent: Any incoming traffic sent to an open port will be forwarded to the app lication that op ened the port.
WebShare RB300 Pag. 55 3.8 System This system setting e nables users to change password, set the device time, view the device in formation, restart the system, save and load different settin gs as profiles, restore factory default setti ngs, upgrade the f irmware, a nd ping r emote I P address es… .
WebShare RB300 Pag. 56 3.8.2 Time This function enables users to set the ti me and date for the Wireless Broadba nd R outer ’s real-time clock, s elect proper ly time zone, and enable or dis able daylight saving. Local Time: Displ ays the local time and date.
WebShare RB300 Pag. 57 Manually Date and T ime Setting : Manu ally setting the Wireless Broad band R outer system time, press the Set Time button to u pdate the system t ime. Daylight Saving: En ables users to enable or disable daylight saving time. Whe n enabled, select the start a nd end da te for daylight savi ng time.
WebShare RB300 Pag. 58 WAN: This section display s the WAN interface configuration inc luding the MAC address, Connect ion s tatus, DHCP c lient status, IP ad dress, Subnet mask, Default gateway, and D NS.
WebShare RB300 Pag. 59 3.8.4 Log This function enables use rs to view a r unning log of Router sys tem statistics, events, a nd activities. The log displays up to 200 entr ies.
WebShare RB300 Pag. 60 3.8.5 Log Sett ings This function en ables users to set Router Log para meters . SMTP Authentication: Selected th e Enabled if th e SMTP server need for authentication, f ill in acc ount nam e and password in SMTP Account fi eld an d SMTP Password fiel d.
WebShare RB300 Pag. 61 Syslog Server: Type the IP address of the Syslog Server if user wants the Wireless Broadband Router to listen and rec eive incoming Sys log mess ages. Log Type: Enabl es users to select what items w ill be i ncluded in the log: System Activity: Display s information related t o Wireless Broadband R outer oper atio n.
WebShare RB300 Pag. 62 3. 8.6 Statistics This functio n display s a ta ble that shows the rate of packet trans mission via the Wireless Broadband Rout er ’s LAN , WAN and Wireless ports (in bytes per second). Click Reset to eras e all statistics and begin logging s tatistics again .
WebShare RB300 Pag. 63 3.8.8 Firmware This function en ables users to keep the W ireless Broadband Router firmware up to date. Please follow the below ins tructions: Download the latest f irmware from t he Atlantis Land’s Web site, and s ave it to disk.
WebShare RB300 Pag. 64 3.8.9 Configurat ion This function enables use rs to save s ettings as a profile and loa d profi les for different circ umstances. Us er can also l oad the factory defa ult settings, and run a setup wizard to conf igure the W ireless Broadband Router and Router interface .
WebShare RB300 Pag. 65 RESTORE FACTOR Y DEFAULT SETTINGS Click o n Restore button to res tore the ac cess point back to its manufacture default settings. 3.8.10 UPnP This funct ion enables users to enable or disable t he UPnP function o n th e Wireless Broadband Router .
WebShare RB300 Pag. 66 3.8.11 Ping Test The ping test enables users to determine whe ther an IP address or host i s present on the Internet. Type the host name or IP address in the text box and click Ping button to start th e Ping test.
WebShare RB300 Pag. 67 3.8.12 Remote Management This function enables users to set up remote m anagement. Usin g remote management, the Wireles s Broadband Router can be config ured through the WAN via a Web brows er. A user na me and passwo rd are required to p erform remote management.
WebShare RB300 Pag. 68 APPENDIX A: T roubleshooting This chapter c overs poten tial problems on Wireless Broadband Router Point an d the corresponding reme dies. A.1 LEDs The LEDs are usefu l aides for finding pos sible problem c auses. A.1.1 LED Power The PWR LED on the front panel does n ot light up.
WebShare RB300 Pag. 69 A.1.3 LED WLAN The WLAN LED on th e front panel does not light up. Steps CORRECTIVE ACTION 1 Press the “Reset” button on the rear panel of the Wireless Broadband Router , to set back to factory default se tting. 2 Please unplug AC Ad aptor and replug -it.
WebShare RB300 Pag. 70 A.3 Login If you forget the passwor d to log in. Steps CORRECTIVE ACTION 1 The Reset function is to reset the s etting back to factory default setting, once you p ress the “RES ET” button w ithin 15 seconds, the L ED of the WLAN will tur n off.
WebShare RB300 Pag. 71 A.5 FAQ Question Can I run an applicat ion f rom a remote computer ov er the wireless network ? Answer This will depe nd on whethe r or not the a pplication is designed to be used over a netwo rk. Consult the applicat ion’s user guide to determine if it supports operation over a network .
WebShare RB300 Pag. 72 bits in the chip are da maged during transmiss ion, s tatistical techniques embe dded in t he radio can recover the original data w ithout the nee d for retransmiss ion. To an unintende d receiver, DS SS appears as low power wideba nd noise and is rejected (ignored) by most narrowband rece ivers.
WebShare RB300 Pag. 73 part of 802.11i spec ifics. WPA2 introduce all IEEE 802.11i specifics, like sup port for Advanced Encryption Standard (AES), encry ption protocol use also in VPN IpS EC. WPA2 devices will be compatible wit h WPA device, but th ey will be updated throug h new driver a nd firmware.
WebShare RB300 Pag. 74 local area network s ( W LAN s), 802. 11g offers wireless transmission over relatively short distances at up to 54 megabit s per second (M bps) c ompared with th e 11 m egabits per s econd o f the 802. 11b ( Wi - Fi ) sta ndard.
WebShare RB300 Pag. 75 We suggest to upgrad e WLAN to IEE E802.11g. Question How I can eliminate interferences in WLAN? Answer We suggest to t urn of f (or p lace far) any d evice that operate in the same frequencies and use directional a ntennas to reduce noise.
WebShare RB300 Pag. 76 APPENDIX B: R egulations Some countries us e different laws about I SM band frequency use. Please to make refere nce to follow table : Channel Country 1- 11 USA/CANADA 1- 13 ETS.
WebShare RB300 Pag. 77 APPENDIX C: T echnical Featur es S TA ND A RD S IE E E 8 02 . 3u 1 00 BA S E -T X F a st E t h er n e t IE E E 8 02 . 11 g ; I EE E 8 0 2. 1 1b P RO T OC OL CS M A/ C D w it h A CK RA D I O TE C H NO LO GY DS S S/ O FD M DA T A T RA NS FER R ATE 8 02 .
WebShare RB300 Pag. 78 APPENDIX D: S upport If yo u ha ve any pro ble ms wit h th e Wi rel es s Bro adb and Rou te r, ple ase con sul t t his m an ual . If you co nti nue to hav e p robl em s you sh oul d cont ac t th e de ale r whe re you b ou ght thi s d e vi ce.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Atlantis Land WebShare RB300 Wireless N Broadband Router A02-RB-W300N c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Atlantis Land WebShare RB300 Wireless N Broadband Router A02-RB-W300N - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Atlantis Land WebShare RB300 Wireless N Broadband Router A02-RB-W300N, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Atlantis Land WebShare RB300 Wireless N Broadband Router A02-RB-W300N va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Atlantis Land WebShare RB300 Wireless N Broadband Router A02-RB-W300N, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Atlantis Land WebShare RB300 Wireless N Broadband Router A02-RB-W300N.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Atlantis Land WebShare RB300 Wireless N Broadband Router A02-RB-W300N. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Atlantis Land WebShare RB300 Wireless N Broadband Router A02-RB-W300N ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
