Manuel d'utilisation / d'entretien du produit AC327U du fabricant NETGEAR
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350 East Plumeria Drive San Jose, C A 95134 USA February 2014 202-11356-01 3G USB Modem Model A C327U User Manual.
2 3G USB Modem Model AC327U Suppor t Thank you f or selec ting NET GEAR pr oduc ts. After inst alling your device, locat e the serial number on the label of your pr oduc t and use it to r egist er your pr oduc t at https ://my .net gear .com . Y ou must r egister your pr oduct bef ore you c an use NET GEAR telephone support .
3 Cont ents Chapter 1 Getting Started LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 3G USB Modem Model AC327U Manage T e xt Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 View Y our T ext Mes sages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 1 1. Getting S tar t ed The 3G USB modem allows you to connect your computer to the Internet using a high-speed 3G network. This chapter includes the following sections: • LEDs • Installation.
Getting Started 6 3G USB Modem Model AC327U LEDs Indicator LED T able 1. LED descriptions Indicator LED Activity Description LED lights solid red. The 3G USB modem is successfully connected to a USB port. LED lights red and green simultaneously . The 3G USB modem is connected to a 2G network.
Getting Started 7 3G USB Modem Model AC327U T o insert a SIM or USIM card into the 3G USB modem: 1. Remove the 3G USB modem’ s cap and slide the cover of f. 2. Insert a SIM or USIM card into the corresponding card slot in the 3G USB modem. 3. Slide the cover back onto the 3G USB modem.
Getting Started 8 3G USB Modem Model AC327U Set Up the 3G USB Modem Using a Windows Comput er T o set up the 3G USB modem using a Windows computer , install NETGEAR ® AirCard ® Mobile Broadband genie ® on your computer using the Setup Wizard that is already installed in the 3G USB modem.
Getting Started 9 3G USB Modem Model AC327U The License Agreement screen displays: 3. Select the I accept the terms of the License agreement radio button and click the Next button. The Select Destination Location screen displays: 4. T o select a dif ferent location, click the Browse button and select a location.
Getting Started 10 3G USB Modem Model AC327U The Add Shortcut screen displays: 6. Do one of the following: • T o create a shortcut desktop icon, select the Create a shortcut desktop icon check box and click the Next button.
Getting Started 11 3G USB Modem Model AC327U Note: If you remove your 3G USB modem, Mobile Broadband genie is not available, and the icon is not displayed. When you insert the 3G USB modem again, the icon returns. T o launch Mobile Broadband genie on a Windows computer after installation: 1.
Getting Started 12 3G USB Modem Model AC327U 2. Click the Continue button. The following screen displays: 3. Select Install for all users of this computer and click the Continue button.
Getting Started 13 3G USB Modem Model AC327U The following screen displays: 5. Enter your user account’s user name in the Name field and user account’ s password in the Password field and click the Install Software button. The following screen displays: 6.
Getting Started 14 3G USB Modem Model AC327U The following screen displays: 7. Click the Restart button. Y our computer restarts and the Mobile Broadband genie is installed. T o launch Mobile Broadband genie on a MAC computer after installation: 1.
15 2 2. Connec ting t o the Int ernet T o connect your computer to the Internet, you need to set up your ISP’s APN and network settings. This chapter includes the following sections: • Set Up Y ou.
Connecting to the Internet 16 3G USB Modem Model AC327U Set Up Y our ISP’ s APN Pr ofile Use the Mobile Broadband genie to set up your Internet service provider ’s (ISP) APN profile and connect your computer to the Internet. Y ou can let the 3G USB modem automatically determine your ISP’s APN profile or you can set it up manually .
Connecting to the Internet 17 3G USB Modem Model AC327U Manually Set Up Y our ISP’ s APN Pr ofile T o manually set up your ISP’ s APN profile and connect to the Internet: 1. Insert the USB modem into the USB port on a computer . 2. Launch Mobile Broadband genie.
Connecting to the Internet 18 3G USB Modem Model AC327U The following screen displays: b. Click the New button. c. T ype your ISP’s name in the Profile Name field. d. Select the Dynamic or Static radio button. e. If you select the Static radio button, compete the APN field.
Connecting to the Internet 19 3G USB Modem Model AC327U The following screen displays: 4. Click the Disconnect button. The 3G USB modem disconnects from the ISP and the computer disconnects from the Internet. Connec t t o a Network Y ou can connect to a 3G or 2G network and register a network operator .
Connecting to the Internet 20 3G USB Modem Model AC327U The following screen displays: Note: If the network type screen is grayed-out, 3G USB modem does not detect a SIM or USIM card or the 3G USB modem is already connected to a network. T o change the network settings, you need to disconnect the 3G USB modem from the ISP connection.
Connecting to the Internet 21 3G USB Modem Model AC327U The following screen displays: 6. Select the Auto search and register radio button. 7. Click the Register button. The network is registered. Manually Sear ch f or and R egist er a Network T o manually search for a network operator and register it: 1.
Connecting to the Internet 22 3G USB Modem Model AC327U The following screen displays: 6. Select the Manual search and register radio button. 7. Select a network.
23 3 3. Using Y our 3G USB Modem’ s F eatur es This chapter includes the following sections: • PIN Management • Manage Y our USSD • Manage Y our Phone Book • Manage T ext Messages • Manage.
Using Y our 3G USB Modem’ s Featur es 24 3G USB Modem Model AC327U PIN Management A personal identification number (PIN) code protects your SIM or USIM card from unauthorized use. Y our SIM or USIM card manufacturer provides a PIN code and PIN unblocking key (PUK).
Using Y our 3G USB Modem’ s Featur es 25 3G USB Modem Model AC327U Note: After three unsuccessful attempts at entering the PIN code, the SIM or USIM card is locked and the Unlock PIN screen displays. For more information, see Unlock a PIN Code V erification on page 27.
Using Y our 3G USB Modem’ s Featur es 26 3G USB Modem Model AC327U Disable a PIN Code V erification T o disable a PIN code verification: 1. Insert the 3G USB modem into the USB port on a computer . 2. Launch Mobile Broadband genie. The home screen displays.
Using Y our 3G USB Modem’ s Featur es 27 3G USB Modem Model AC327U Y ou can now use the 3G USB modem. Note: If you enter the wrong PIN code three times, the SIM/USIM card is locked and you cannot use it until you enter the PUK code. For information about how to unlock your SIM or USIM card, see Unlock a PIN Code V erification on page 27.
Using Y our 3G USB Modem’ s Featur es 28 3G USB Modem Model AC327U d. T ype the new PIN in the New PIN and Confirm New PIN fields. The PIN can be a numeric string of four to eight characters.
Using Y our 3G USB Modem’ s Featur es 29 3G USB Modem Model AC327U 4. Click the Add button. The following screen displays: 5. Complete the fields. If you do not know the code, contact your ISP . 6. Click the OK button. The USSD service code is added.
Using Y our 3G USB Modem’ s Featur es 30 3G USB Modem Model AC327U Edit a US SD Ser vice Code T o edit a USSD service code: 1. Insert the 3G USB modem into the USB port on a computer . 2. Open Mobile Broadband genie. The home screen displays. 3.
Using Y our 3G USB Modem’ s Featur es 31 3G USB Modem Model AC327U Add a Cont ac t to Y our Phone Book T o add a contact to your phone book: 1. Insert the 3G USB modem into the USB port on a computer . 2. Launch Mobile Broadband genie. The home screen displays.
Using Y our 3G USB Modem’ s Featur es 32 3G USB Modem Model AC327U 5. Click the Edit icon . 6. Edit the fields as needed. 7. Click the OK button. Y our changes are saved. Sear ch f or a Contact in Y our Phone Book T o search for a contact in your phone book: 1.
Using Y our 3G USB Modem’ s Featur es 33 3G USB Modem Model AC327U 5. Right-click the contact list section of the screen. 6. Select Import . The Import screen displays. 7. Select a contact and click the Open button. The contact is imported into your phone book.
Using Y our 3G USB Modem’ s Featur es 34 3G USB Modem Model AC327U 5. T o export one contact, right-click the contact, and select Export Selected Contacts . The Export screen displays. 6. T o export all contacts in a group, right-click a contact, and select Export All Contacts .
Using Y our 3G USB Modem’ s Featur es 35 3G USB Modem Model AC327U 4. T o copy a contact to your local hard drive, right-click a contact in your SIM or USIM group and select Copy Selected to Local . The contact is copied to your local hard drive. 5.
Using Y our 3G USB Modem’ s Featur es 36 3G USB Modem Model AC327U Cr eat e a Group in Y our Phone Book T o create a group in your phone book: 1. Insert the 3G USB modem into the USB port on a computer . 2. Launch Mobile Broadband genie. The home screen displays.
Using Y our 3G USB Modem’ s Featur es 37 3G USB Modem Model AC327U Y ou are prompted to confirm the delete command. 6. Click the OK button. Manage T ex t Messages The Short Message Service (SMS) screen allows you to manage your text messages. View Y our T ext Messages T o view your text messages: 1.
Using Y our 3G USB Modem’ s Featur es 38 3G USB Modem Model AC327U The following screen displays: 4. Click the New icon . The following screen displays: 5. T o enter a phone number , do one of the following: • Enter a phone number in the phone number field.
Using Y our 3G USB Modem’ s Featur es 39 3G USB Modem Model AC327U • Click the Send to button, select a phone number from the left side of the screen, click the arrow button , and click the OK button. The phone number is added to your text message.
Using Y our 3G USB Modem’ s Featur es 40 3G USB Modem Model AC327U R eply t o or For war d a T e x t Message T o reply or forward a text message: 10. Insert the 3G USB modem into the USB port on a computer . 1 1. Launch Mobile Broadband genie. The home screen displays.
Using Y our 3G USB Modem’ s Featur es 41 3G USB Modem Model AC327U 10. Click the Ok button. The messages are deleted. Manage T e x t Message Notifications Y ou can enable your 3G USB modem to display a new text message icon on the status bar at the bottom of the screen or set your computer to play a sound when a new text message arrives.
Using Y our 3G USB Modem’ s Featur es 42 3G USB Modem Model AC327U Play a Notification Sound f or New T ex t Messages T o play a sound when a new text message arrives: 1. Insert the 3G USB modem into the USB port on a computer . 2. Launch Mobile Broadband genie.
Using Y our 3G USB Modem’ s Featur es 43 3G USB Modem Model AC327U 3. Click the Settings icon. The settings screen displays. 4. Select T ext Message from the navigation menu on the left. The following screen displays: 5. Do one of the following: • T o save text messages on your hard drive, select the Save locally radio button.
Using Y our 3G USB Modem’ s Featur es 44 3G USB Modem Model AC327U The following screen displays: 5. Select the Request a delivery report check box. 6. Click the Save button. Y ou will receive delivery reports as text messages after you send a message.
Using Y our 3G USB Modem’ s Featur es 45 3G USB Modem Model AC327U The following screen displays: 5. T ype your message center ’s phone number in the Message Center Number field. 6. Click the Save button. Y our changes are saved. Manage Phone Calls Y ou can make or answer phone calls using Mobile Broadband genie.
Using Y our 3G USB Modem’ s Featur es 46 3G USB Modem Model AC327U The following screen displays: 4. Click the buttons on the phone interface to type a phone number . 5. Click the Call button . The call is made. Answ er a Phone Call T o answer a phone call using the Mobile Broadband genie: 1.
Using Y our 3G USB Modem’ s Featur es 47 3G USB Modem Model AC327U The following screen displays: 4. Click the Call button . The call is answered. 5. T o end a phone call, click the End Call button . The call ends. View Phone Calls Y ou can view calls you have received, missed, or dialed.
Using Y our 3G USB Modem’ s Featur es 48 3G USB Modem Model AC327U Delet e Saved Phone Calls T o delete saved phone calls: 1. Insert the 3G USB modem into the USB port on a computer . 2. Launch Mobile Broadband genie. The home screen displays. 3.
49 4 4. Managing and Maint enance This chapter includes the following sections: • View Connection Details • Return to the Home Screen • Display Settings • Change Location for Saved Data • Vi.
Managing and Maintenanc e 50 3G USB Modem Model AC327U View Connec tion Details Y ou can view the 3G USB modem’s connection details in the Mobile Broadband genie status bar . T o view the connection details: 1. Insert the 3G USB modem into the USB port on a computer .
Managing and Maintenanc e 51 3G USB Modem Model AC327U Display Settings The Mobile Broadband genie allows you to set the following display settings: • Display Mobile Broadband genie upon startup for.
Managing and Maintenanc e 52 3G USB Modem Model AC327U 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Settings icon. The settings screen displays. 4. Select General from the navigation menu on the left. The following screen displays: 5.
Managing and Maintenanc e 53 3G USB Modem Model AC327U T o change the location where data is stored on your computer ’ s hard drive: 1. Insert the 3G USB modem into the USB port on a computer . 2. Launch Mobile Broadband genie. The home screen displays.
Managing and Maintenanc e 54 3G USB Modem Model AC327U 4. Select the Statistics link. The following screen displays: View Diagnostic s Y ou can view diagnostic information for the following: • Device • SIM or USIM card • Network status • Network settings View Device Diagnostics T o view device diagnostics: 1.
Managing and Maintenanc e 55 3G USB Modem Model AC327U The device diagnostics display: View SIM or USIM Card Diagnostics T o view SIM or USIM card diagnostics: 1. Insert the 3G USB modem into the USB port on a computer . 2. Launch Mobile Broadband genie.
Managing and Maintenanc e 56 3G USB Modem Model AC327U The SIM or USIM card diagnostics display: View the Network S tatus T o view the network status: 1. Insert the 3G USB modem into the USB port on a computer . 2. Launch Mobile Broadband genie. The home screen displays.
Managing and Maintenanc e 57 3G USB Modem Model AC327U The network status displays: View Network Settings T o view network settings: 1. Insert the 3G USB modem into the USB port on a computer . 2. Launch Mobile Broadband genie. The home screen displays.
Managing and Maintenanc e 58 3G USB Modem Model AC327U The network settings displays: Uninstall Mobile Br oadband genie Y ou can uninstall Mobile Broadband genie on a Windows and MAC computers.
59 5 5. Fr equently A sk ed Questions This chapter covers the following topics: • Frequently Asked Questions.
Fr equently A sked Questions 60 3G USB Modem Model AC327U Fr equently A sk ed Questions What should I do if I cannot access the Internet? T ry these troubleshooting tips: • Check the network signal strength. • Check whether you have activated the wireless online service.
61 A A. T echnical Specifications This appendix covers the following technical specifications for the 3G USB modem: • Platform and Chipset • Hardware Specifications • Software Specifications •.
T echnical Specifications 62 3G USB Modem Model AC327U Platf orm and Chipset T able 2. Platform and chipset Item Description Baseband chipset Qualcomm MSM6290 NAND+SDRAM 512 NAND Flash+256 Mb SDRAM Har dwar e Specifications T able 3.
T echnical Specifications 63 3G USB Modem Model AC327U Sof twar e Specifications T able 4. Software specifications Item Description Data service HSP A: 7.
T echnical Specifications 64 3G USB Modem Model AC327U Oper ation Envir onmental R equir ements T able 7. Operation environmental requirements Item Description T emperature Operating temperature: –1.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté NETGEAR AC327U c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du NETGEAR AC327U - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation NETGEAR AC327U, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le NETGEAR AC327U va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le NETGEAR AC327U, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du NETGEAR AC327U.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le NETGEAR AC327U. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei NETGEAR AC327U ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
