Manuel d'utilisation / d'entretien du produit IPC 1000 Series du fabricant ArtDio
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V oice Internet Phone Gateway User Manual IPC 1000 Series version ： 1.0 update date ： 2003/12/21 A RT Dio Company Inc..
AR TDio IPP 1000 Series 1 Safety Instructions Warning 1. Do not attempt to service or repair the product. Any servicing or repair of this equipment should be referred to qualified service technicians. 2. T o avoid electric shock, do not put fingers, pins, wires, or objects of any so rt into vents, or other openings in the equipment.
AR TDio IPP 1000 Series 2 T able of Contents SAFETY INSTRUCTIONS ---------------------------------------------------------------------------------- 1 1.
AR TDio IPP 1000 Series 3 5-2.1 Assigning Tr unk Group Access Code ----------------------------------------------------------------------------------- 19 5-2.
AR TDio IPP 1000 Series 4 6-3 Advance d ------------------------------------------------------------------------------------------------------------------------ 46 6-3.1 Ge neral --------------------------------------------------------------------------------------------------------------------- 46 6-3.
AR TDio IPP 1000 Series 5 12. APPENDIX --------------------------------------------------------------------------------------------- 66 12-1 List of Region I D B y Co untr y --------------------------.
AR TDio IPP 1000 Series 6 1. PREFACE IPP is the latest in communi cation technology , combing PBX a nd V oIP functions. The system enables no cost telephone and fax communications for significant sa ving of operations costs. The system is easy to install, reliable, and is capable of multiple ap plications.
AR TDio IPP 1000 Series 7 1-2 ADDITIONAL IPP FEA TURES Transit-in Call for Remote Use ： When away from home or of fice, you may call into your IPP unit to connect with the IP network. Call Forward Feature ： Provides a follow-me service. Y ou can receive ca lls via any IPP unit in the local area you are in.
AR TDio IPP 1000 Series 8 2. PACKAGE CONTENTS V oIP Gateway AC power adapter with cable Mounting rack CD-ROM 8 IDC connectors User ’ s Manual.
AR TDio IPP 1000 Series 9 3. PANEL FEATURES 3-1 FRONT P ANEL The IPP Series V oIP Gateway is a 19 inch modularized unit. Each unit has 2 Ethernet ports, 1 console port, LED indicators, and, SMDR call recording port (for comprehensive calling records).
AR TDio IPP 1000 Series 10 3-3.1 INDICA TOR DESCRIPTION LED Label Indication Description On Link Up Link/ACT Flash Sending/Receiving data Package On 100Mbps 10/100 Ethernet 100Mbps Off 10Mbps On FXS o.
AR TDio IPP 1000 Series 11 4. BASIC INSTALLATION 4-1 HARDW ARE CONNECTIONS 4-1.1 Connect Power and T elephone Lines 4-1.2 PC Connection.
AR TDio IPP 1000 Series 12 4-2 CONFIRMING and/or CHANGING REGION ID If you are installing your IPP un it in the default region, you ma y skip this procedure.
AR TDio IPP 1000 Series 13 IP Environment Required Information Public IP address IP address Subnet mask Default Gateway It is recommended that you obtain an IP address from MIS staf f in order to prevent an IP conflict.
AR TDio IPP 1000 Series 14 4-2.3 SETTING THE WEB P AGE P ASSWORD Before entering the W EB Management Page first set the password to prevent unauthorized use. The password can be 1-6 letters or digits, for example ‘123’. The IPP series requires a password otherwise the web managem ent interface cannot be used.
AR TDio IPP 1000 Series 15 Setting phone number on web page ： / BASIC / My Phone Number In the field ‘My Phone Number ’, will appear the country code corres ponding to the entered Region ID.
AR TDio IPP 1000 Series 16 5. SETTING FUNCTIONS 5-1 Inter -System Calls W ith the IPP Series, you can call other IPP units, and connect to the IPE system.
AR TDio IPP 1000 Series 17 Parameters for example above Setting Place: T aipei IPP Place: USA IPP T elephone Number 886-2-8226-8888 1-644-1234567 Extension Number 1 1-22 1 1-22 IP Calls Access Code # .
AR TDio IPP 1000 Series 18 Select CHANNELCONFIGURA TION to bring up the following page ： 1. Select Channel in the ‘Channel’ field drop-down box 2. Select extension number (1 1-22) in the ‘Phone Number ’ field drop-down box 3. Click ‘Apply’ 5-2 CALLING OUTSIDE LINES Each FXO can be assigned to one of two trunk groups.
AR TDio IPP 1000 Series 19 5-2.1 Assigning T runk Group Access Code Select the ‘ADV ANCED / NUMBERING PLAN ’ icons on the W eb Management page. Assign the trunk group access codes in the fields .
AR TDio IPP 1000 Series 20 5-2.2 Assigning In-Coming FXO line to a T runk Group Select ‘CHANNEL CONFIGURA TION ‘ on the W eb Management Page Select Group 1 or 2 in the ‘T runk Group ID’ fiel d at the bottom of the page, Click ‘Apply’. In the example below , Channel 3/1 has been assigning to T runk Group 1.
AR TDio IPP 1000 Series 21 Call T ransfer Dialing Method Destination T ransfer Procedur e Example Internal Extension Flash button + extension 14 Another IPP Extension ‘*’ + IPP unit tel. num ber + Extension + ‘#’ *82263368 14 # (82263368 is IPP unit tel.
AR TDio IPP 1000 Series 22 5-5 Call Forward Any IPP extension can forward a call to ： Any extension on the local IPP unit Any other IPP extension Any IPH/IPC unit FXS port Any IPE FXS access port via IPN Any Of f-net Forward phone number Setting Call Forwarding Destination.
AR TDio IPP 1000 Series 23 Dialing Procedures 5-6 Operat or Setting the operator code Select ‘ADV ANCED NUMBERING PLAN’ on the W eb Management Page See the code in the ‘Operator Code .
AR TDio IPP 1000 Series 24 5-7 Speed Dial The IPP series has a speed dial memory capacity of 100 phone numbers. The phone number can be set from any extension. Setting the speed dial access code ： Select ‘ADV ANCED NUMBERING PLAN’ on the W eb Management Page.
AR TDio IPP 1000 Series 25 Setting the speed dial phone number ： Select ‘BASIC SPEED DIAL ’ on the W eb Management Page Enter the desired number(s) in the ‘I ndex’ field Click ‘Apply.
AR TDio IPP 1000 Series 26 5-8 V o IP Calls Budget Control IPP series units operate under the G . 729AB protoc ol with voice packets of 40ms with each voice line using a bandwidth of 12K bps. Thus with the full capacity of IPP series’ 12 lines, the requirement would be 144 bps (for voice only , not including any other data flow).
AR TDio IPP 1000 Series 27 5-9 Outbound T ransit Calls The IPP series is capable of forwarding calls fr om IPH/IPC/IPE series units to local P STN. As the transferring unit must pay for all local char ges, the sending unit m ust be listed in the ‘Permission List Of Outbound T ransit’.
AR TDio IPP 1000 Series 28 5) Select ‘ ADV ANCED TRUNK GROUP ’ on the W eb Management Page 6) In the ‘Remote Access’ field drop-down box select ‘T rue’ 7) Click ‘Apply’ 8) Select ‘B.
AR TDio IPP 1000 Series 29 10) Click ‘Apply’ 5-10 Inbound T ransit Calls Incoming calls to IPP unit can be transferre d to IPH/IPC/IPE, and IPP unit FXS ports.
AR TDio IPP 1000 Series 30 886-2-2695 1111 Carrier Setting the Inbound T ransit Password ： 1) Select ‘BASIC INBOUND TRANSI T’ on the W eb Management Page 2) Enter password (up to 8 digits) in t.
AR TDio IPP 1000 Series 31 IP 1-644-1234567 886-2-8226-8888 Ta i p e i IPH IPP 886-2-2695 1111 Carrier x1 1 x22 … IPP Carrier x1 1 x22 … IPN ID 1 11 IPN IPE BJ 8610-2955-3368 U.S. 5-12 SYSTEM FUNCTION 5-12.1 Auto Attendant (Built-in DISA) The IPP series has an auto-attendant function to re ceive in-coming FXO calls.
AR TDio IPP 1000 Series 32 Auto-Attendant Recording Commands 1. Pick up the phone, listen for dial tone, dial ##99 99 after hearing confirma tion response of two beeps: 2. Record greeting 1, dial 991* Æ begin recording, dial # Æ when recording is finished 3.
AR TDio IPP 1000 Series 33 5-14.1 Cr eate a Barring Class 1. Select a barring class in the Class Entry in the ‘Class Information’ field and click the “Select” button. 2. Assign a name for the class: enter the nam e in the ‘Class Name’ field and click the ‘Add Name’ button.
AR TDio IPP 1000 Series 34 Example 4 ： Assuming the device is located in T okyo (Japan), the setting shown below onl y allows local calls. Long distance (0) or international (0 01) calls would not be allowed.. However , Shanghai (China) is allowed as it is included in the exception table.
AR TDio IPP 1000 Series 35 5-15 CALLING RECORD SMDR All calls through the IPP series units via FXO por ts will automatically generate a call detail record, as seen in the example a bove. W ith additional software this record can be saved for purposes such as billing as it details the number called, and the time of connection.
AR TDio IPP 1000 Series 36 6. WEBPAGE EXPLANATION 6-1 Basic.
AR TDio IPP 1000 Series 37 6-1.1 General Section Item Field Description Default Region ID Refers to the country in which the unit is operating (Read Only) Software V ersio n Displays the software vers.
AR TDio IPP 1000 Series 38 6-1.2 Inbound T ransit Section Item Field Description Default Maxim um Maximum num ber of entries allowed. (Read Only) 32 Entered Number of ent ries of password entered. (Read Only) 0 Entries List List of en tries. (Read Only) None Add Password s Add passwords .
AR TDio IPP 1000 Series 39 6-1.3 Outbound T ransit Section Item Field Description Default Max imu m Maxim um number of entrie s allowed (Read Only) 64 Entered Displays the number of phone numbers that h ave been entered. (Read Only) 0 Entries List Displays all phone numbers permitted to transit.
AR TDio IPP 1000 Series 40 6-1.4 Off-net Forward Section Item Field Description Default Max imu m Maxim um number of entri es allowed fo r off-net forward calls. (Read Only) 32 Entered Lists all devices permitted off-net tran sit, and their call attempts/dur ation (Read Only) 0 Set Entry Set permitt e d phone n um bers for off-net forwar d calls.
AR TDio IPP 1000 Series 41 6-1.5 Speed Dial Section Item Field Description Default T otal Entries The maximum entries that can be set 100 Entry List Page ： 1-5 Index ： speed dial inde x Speed Dial Number ： Phone num ber None Speed Dial Configuration Update Entry In dex ： speed dial index Enter inde x number to be changed.
AR TDio IPP 1000 Series 42 6-1.6 Barring Class Section Item Field Description Default Class Entry Select barring class from ‘Class Entry’ field drop down box.
AR TDio IPP 1000 Series 43 Section Item Field Description Default Class Attribute The class attribute can be set to either “Deny” or “Accept”. Both attributes have a ba rring table and an exception table. Each class contains only one attribute.
AR TDio IPP 1000 Series 44 6-2 IP Settings.
AR TDio IPP 1000 Series 45 Section Item Field Description Default IP State Method of obtain ing: Manual: Entered by user (Static IP) Auto(DHCP): Assigned by DHCP serve r PPPoE: Assigned by PPPoE of ISP Manual IP Settings Current Setting Displays the config ur ed IP address, subnet mask address, and default gateway.
AR TDio IPP 1000 Series 46 6-3 Advan ced 6-3.1 General Section Item Field Description Default Flash Button Flash T ime Set the flash time duration in seconds. Select an entry from the ‘Flash T ime’ field drop-dow n box. 200 msec Duration Sets the DTMF duration.
AR TDio IPP 1000 Series 47 6-3.2 Numbering Plan Section Item Field Description Default IP Call Auto Learni ng Will automatically learn IP calls. Enter an access code in the ‘IP Calls w/Auto-learning’ field, Click Apply . * IP Call Enter an access code in the field, Click Apply .
AR TDio IPP 1000 Series 48 6-3.3 T runk Gr oup Section Item Field Description Default Member Assignment of in-c oming line to trun k gr o up 1 4/1 ， 4/2 ， 4/3 ， 4/4 Group1 Remote Accessible Perm its T ransit Call for group. In the ‘Remote Accessible; field drop-down box, select ‘T rue’, or ‘False’ , Click Apply .
AR TDio IPP 1000 Series 49 6-4 Channel 6-4.1 Summary Section Item Field Description Default SUMMAR Y Channel Lists the channels, and extensi on (Read Only) 4 groupings of 4 ports each I/F T ype Displa.
AR TDio IPP 1000 Series 50 6-4.2 Configuration Section Item Field Description Default Channel Select channel/extensi on to be configu red 1/1 Phone NO.
AR TDio IPP 1000 Series 51 6-5 Phone Book Section Item Field Description Default Phone Num ber Enter the phone number to find th e IP address Click ‘Apply’ None IP1/Port Indicates the IP address is Public. (Read Only) Phone IP Search IP2/Port Indicates the IP address is Private.
AR TDio IPP 1000 Series 52 6-6 Access Code.
AR TDio IPP 1000 Series 53 Section Item Field Description Default Outgoing Call Carrier Selection (International ) Access Code Enter the international access code to be used for outgoing international call s. Depends on the region ID configured Max imu m The maximum entries of all international access codes that could be dial ed.
AR TDio IPP 1000 Series 54 7. Special Applications 7-1 Using NA T V ia Private IP IPP can be configured as a private IP addre ss and inter-connected with other IPH/IPE units.
AR TDio IPP 1000 Series 55 7-1.2 T ested IP Sharing Devices Although the IPP unit works with most comm only us ed IP sharing devices, there are still some devices that have compatibility issues and will no t work with the IPP unit. The Following table lis ts the IP Sharing devices that have been test ed and are known to work with the IPP unit.
AR TDio IPP 1000 Series 56 7-1.3 IP Sharing Devices Not Recommended The following IP Sharing devices have been test ed and have been found not to work with the IPP unit. Ty p e Brand Model Softwar e V ersion T est Result 3Com 3CRWE50194 HomeConnect Incompatible S tand Alone Accton WildFire Linux 2.
AR TDio IPP 1000 Series 57 8. FILE MANAMEMENT 8-1 File T ype File File T ype Description HFIPPX.CFG System Configuration System Configuration HFIPPX.GT1 Greeting #1 Greeting HFIPPX.GT2 Greeting #2 Greeting HFIPPX.GT3 Greeting #3 Greeting HFIPPX.GT4 Greeting #4 Greeting HFIPPX.
AR TDio IPP 1000 Series 58 2. Selecting ‘Connect’ will synchronize the PC a nd IPP systems. A successful connection will call up the Gateway File. 3. Download software to PC hard disc, Select ‘RUN’ click ‘Upload’ at the top of the page. Note ： The updated file must be the same name as the original gateway file, for exam ple: hfIPPx.
AR TDio IPP 1000 Series 59 4. Select ‘Overwrite’ 5. After selecting ‘Overwrite’, check to insure the tim e and date are the same. Return to the W eb Management Page, select ‘Cold Re-start’ in the ‘Re-start’ field drop-down box. The update is complete.
AR TDio IPP 1000 Series 60 9. NETWORK MANAGEMENT 9-1 Use Of The System Console 9-1.1 System Command Summary User Exec commands ： D e s c r i p t i o n Enable T urn on privileged commands Exit Exit f.
AR TDio IPP 1000 Series 61 9-2 Use Of The W eb Management Page Use console to configure IP information and open the web page using the configured IP . 9-3 Management V ia telephone Pick-up the phone, and listen for the dial tone. Dial ＃9999. Wh en the three beeping tone signal is heard, then the item numbers can be dialed.
AR TDio IPP 1000 Series 62 10. INTER-CONNECTION VIA IPN When IPP is configured as a IPN IP and por t number , the IPP will join the IPN group. IPN must be configured as the MAC and phone number of IPP .
AR TDio IPP 1000 Series 63 10-2 IPP Setting IPN IP.
AR TDio IPP 1000 Series 64 10-3 IPP WEB P AGE Open the web page to confirm the setti ng is working. Select B ASIC/GENERAL.
AR TDio IPP 1000 Series 65 11. Specifications Number of ports 4 FXO + 12FXS F AX relay T .30/T .38 FXS interface T ransport protocols FXO interface Loop start, 2 wire Connectors IDC connectors V oice compression G .71 1/G .729AB Silence suppression V AD, CNG Echo cancellation G .
AR TDio IPP 1000 Series 66 12. Appendix 12-1 List of Region ID By Country ID NO. Country ID NO. Country ID NO. Country ID NO. Country 01 Argentina 02 Australia 03 Philippines 04 Portugal 05 Brazil 06 .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté ArtDio IPC 1000 Series c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du ArtDio IPC 1000 Series - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation ArtDio IPC 1000 Series, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le ArtDio IPC 1000 Series va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le ArtDio IPC 1000 Series, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du ArtDio IPC 1000 Series.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le ArtDio IPC 1000 Series. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei ArtDio IPC 1000 Series ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
