Manuel d'utilisation / d'entretien du produit 302A du fabricant Lucent Technologies
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555-23 0-890 Comcod e 108 383811 Issue 3 June 1999 DEFINITY ® Enterprise Communications Server Rele ase 7 Console Opera tions Quick Reference 230890_3.
Copyright 1999 , Lucen t T ech nologi e s All Rights Reserved Printed in U.S.A. Notice Every ef fort was m ade to ensure that the info rmation in th is book was com plete and ac curate a t the t ime of printin g. Ho w- ever , info rmation is subje ct to chan ge.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Contents iii Contents Contents iii Console Operations 1 ■ Abou t This D.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Contents iv Overri de 30 Recall 31 Ser ial Ca lling 32 Transfer 34 Trunk Id entification 36 Index 37 230890_3.
Conso le Op eration s 1 About This Document DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Console Operations About This.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 2 About This Docu ment Some but ton label s on the c onsole, suc h as Seria l Call, sp an two line s.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 3 About This Docu ment ■ The f ollowing ta ble lis ts the features described in t his document . Ask your admi n istrat or for these codes and w r ite t hem do wn in th is tab le.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 4 Basi c Operati on Basic Operation Console Layout The Att endant Con soles a nd DXS Select or Consol e are shown i n Figure 1 , Figur e 2 , and Figure 3 .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 5 Basi c Operati on Figure 2.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 6 Basi c Operati on Figure 3. DXS Selector Console The foll owin g list ite ms c orres pond with th e call outs sho wn i n Figur e 1 , Figu re 2 , and Figure 3 .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 7 Basi c Operati on ■ Call Pro cessing Ar ea, W ar.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 8 Basi c Operati on Status Lamps The but tons on the c onsole have status l amps assoc iated wit h their us e.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 9 Basi c Operati on ■ co — Control led Outward Rest rictio n Call. Indi cates t hat a u ser attempte d to make an outgoing ca ll, but t he ext ension has Outwa rd Restri ction appl ied.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 10 Basic Ope ration ■ Attendan t T one — If At tendant T one is of f, you wil l not hear busy tones , dial tones, or ringback tones f or inter nal call s.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 11 Basic Ope ration ■ The ca ll appearanc e lamp stop s flashi ng, but remains on. ■ Y ou are co nnected t o the call ing pers on.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 12 Basic Ope ration T o make call s no t using th e selector console , perform the fol lowing: 1. Press t he START button or an idle cal l appearance button.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 13 Basic Ope ration T o make a cal l to an out side number , per form the fo llowing: 1. Do on e of th e fo ll owin g: a.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 14 Basic Ope ration Forced Release While making call s and answer ing call s, you can ge t in a si tuation wh ere you canno t cancel or release a call.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 15 Basic Ope ration Spli t S wa p Spli t Swap allo ws the att endant to alter nate bet ween activ e and sp lit cal ls.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 16 Basic Ope ration ■ The co nsole return s to the n ormal opera ting mode.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 17 Basic Ope ration ■ The Pos ition A vaila ble lamp goe s on. ■ The co nsole return s to the n ormal opera ting mode.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 18 Basic Ope ration T o check on a user ’ s COR, do t he follo wing: 1. While on an acti ve call, p ress the CLASS (COR) butto n .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 19 Feature Ope ration Feature Opera tion This section contains user operati on for features used from an a ttendant console or from a bac kup telep hone.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 20 Feature Ope ration The f ollowi ng is a typi cal s cena rio f or ans wer ing ove rflow atten dant conso le cal ls from a bac kup telep hone: 1.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 21 Feature Ope ration 2. Dial the trunk acc ess co de followed by a specifi c trunk nu mber (su ch as, 01, 02, and so on).
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 22 Feature Ope ration 2. Dial the Call Forwar ding - All Calls ac tivation fe ature ac cess code _ ____ or the Cal l Forwardi ng - Busy/Don ’t An swer acti vation feat ure access code _____.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 23 Feature Ope ration Call Park The Cal l Park fe ature al lows you to p ut a call on hold and then ret rieve the call from any ot her tel ephone with in the sys tem.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 24 Feature Ope ration 3. After co ntactin g the new per son, press the SPLIT butto n. ■ All p arties, inc luding the console, a re connect ed toget her .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 25 Feature Ope ration 4. W rite down the e mer gency inf ormation d isplayed o n the conso le. Follow your local pro cedures f or handling eme rgen cies.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 26 Feature Ope ration T o place a c all on hol d, perfor m the foll owing: 1. While on an acti ve call, p ress the HOLD button.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 27 Feature Ope ration T o search f or an exte nsion number , per form th e followi ng: 1. Press INTEG DIRCTRY .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 28 Feature Ope ration Intr usion The In trusion f eature e nables you to int errupt a use r ’ s call to deliver an ur gent messag e or tele phone call .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 29 Feature Ope ration 4. Press t he RELEASE button. ■ If the called st ation i s analog, t he calli ng person i s put on Cal l W ait ing until the call ed person picks u p the call .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 30 Feature Ope ration T o use Lou dspeaker Pagi ng with pagi ng buttons , perform t he following: 1. Press an idle paging zone button.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 31 Feature Ope ration ■ Call Cover age When the at.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 32 Feature Ope ration analog t elephones must press the RECALL butto n or flas h the swit chhook to r ecall the att endant.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 33 Feature Ope ration 3. Press t he START button. ■ Y o u he ar a dia l to ne. ■ The Seria l Call la mp goes of f.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 34 Feature Ope ration Transfe r ! SECURITY ALERT : Soci al Eng ine eri ng — “Soci al En gin eer ing” is a c on game t hat h ack ers fr equent ly u se.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 35 Feature Ope ration 4. Use one of the foll owing steps , a, b, c, or d, to compl ete the call. a. T o tran sfer the call, pre ss the RELEASE button as soon as the call sta rts rin gin g.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 36 Feature Ope ration ■ The Pos ition A vaila ble lamp goe s on. ■ The co nsole return s to the n ormal opera ting mode.
Index 37 DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-8 90 Issu e 3 June 19 99 IN Index Numerics 302A/ B Attend ant Console , 4 302C At tend a.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 38 E E merg enc y Ac c ess to Attend ant , 25 F F eature Ac c ess C.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 39 R Re c a l l , 31 Re l a t e d D o c u m e n t s , 3 Re l e a s .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 40 230890_3.bk Page 40 Tuesday, April 20, 1999 12:57 PM.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Lucent Technologies 302A c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Lucent Technologies 302A - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Lucent Technologies 302A, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Lucent Technologies 302A va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Lucent Technologies 302A, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Lucent Technologies 302A.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Lucent Technologies 302A. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Lucent Technologies 302A ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
