Manuel d'utilisation / d'entretien du produit 108596560 du fabricant Lucent Technologies
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555-23 0-723 Comcod e 108596 560 Issue 6 Decemb er 1999 GuestW orks ® and DEFINITY ® Enterprise Communications Server Release 8 Hospitality Operatio ns.
Cop yri ght 1999, Lu ce nt T echnologi es All Rights Reserved Prin ted in U.S .A . Not ic e Every effort was mad e to ensu re th at the information in thi s book was complet e and acc ura te at th e ti me of pr inti ng. However , infor matio n is subject to ch ange.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Contents iii Conten ts Contents iii Hospita lity Operati ons 1 ■ About T his Docu ment 1 Purpose 1.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Contents iv Automatic Selection of DID Numbers for Guest R ooms 53 ■ Voice Mes sagi ng Op erati on.
Hospi tality Opera tions 1 Abo ut This Doc ument GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hosp italit y Operati ons About This Do cument This.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 2 About This Docu ment Organizati on This docu ment is or ganiz ed under th.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 3 About This Docu ment ■ Field na mes shown o n the admini strati on scre.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 4 About This Docu ment ■ The fol lowing ta ble lis ts the features de scribed in this document. Ask your admi nistr ator fo r thes e cod es and w rite t hem d o wn in this ta b le.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 5 Hospital ity Servic es Over view Hospitality Ser vi ces Overview Keeping .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 6 Hospital ity Servic es Over view Hospital ity is t he abili ty to act ivate Do Not Disturb a nd the ass urance th at the featur e will tu rn of f at the predeterm ined time.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 7 Hospital ity Servic es Over view Messaging Services Hospital ity is a mes.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 8 Guest Op erat ion s Guest Op er ations Guests c an schedul e wakeup calls.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 9 Guest Op erat ion s Add Y our W akeup Call Access t o the Automat ic W akeup feature may b e from a butto n on the gues t telepho ne or by usi ng a feat ure acces s code.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 10 Guest Op erat ions Change or Delete Y our Wakeup Call 1. Pick up the ha ndset of your tel ephone and press the wakeup button, or enter the Automat ic W akeup Call fe ature ac cess code _ ____.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 11 Guest Op erat ions 4. If you wi sh to have a second wake up call, pick up the hands et of your telepho ne and pres s the wakeup button, or ent er the Aut omatic W akeup Call fe ature acc ess code __ ___.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 12 Guest Op erat ions Do Not Disturb If your switch is equipped wi th the Spee ch Synthes izer cir cuit pack , guests ca n enter t heir own Do Not Disturb requests.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 13 Guest Op erat ions 2. If you want to cha nge the t ime your Do Not Dis turb period ends, pres s the 2 button. ■ Y ou will n ow go through the origi nal proc edure for ent ering th e time .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 14 Guest Op erat ions Retrieving Messages Usua lly , guests w ill re trie v.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 15 Guest Op erat ions If no key s are pre ssed, the c urrent mes sage i s saved (i f the sys tem is administ ered to s ave old mess ages) and t he new one i s played.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 16 Guest Op erat ions If no key s are pre ssed, the c urrent mes sage i s saved (i f the sys tem is administ ered to s ave old mess ages) and t he new one i s played.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 17 Guest Op erat ions Recording a Personal Greeti ng NOTE: T o use this feature, the Lucent I NTUITY Lodging s ystem must have s oftware Release 1.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 18 Guest Op erat ions Changing Y our Password At check- in, you were assig ned a 4-digit password t o use when r etrievi ng your messages while a way from your room.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 19 Guest Op erat ions Dial by Name If you c an’ t remember at which room you r asso ciate is staying, you can use the Dial by Na me featu re to pla ce a call .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 20 Front De sk Oper ations Front Desk Operations Almost al l operati ons th.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 21 Front De sk Oper ations When the att endant console is in th e day mode .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 22 Front De sk Oper ations Check-In When a gu est checks in and is assigned a room, the r oom’ s status chan ges to occupied , and th e room’ s telephon e control led rest riction changes to No Rest rictio n.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 23 Front De sk Oper ations Check-Out When a gu est checks out, the r oom’ s status changes to vacant and the r oom’ s telepho ne control led restr iction ch anges to Out ward Restric tion.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 24 Front De sk Oper ations Suite Check-in Suite Che ck-in all ows you to h .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 25 Front De sk Oper ations Automatic W akeup W akeup calls ca n be activ ated by guests fr om their o wn rooms or fr om the fron t desk usi ng the att endant con sole or a backup teleph one.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 26 Front De sk Oper ations ■ Customize d announcement s record ed on the Audi chron recordin g device which del ivers sa les pitc hes for va rious hot el functi ons with t he wakeup call.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 27 Front De sk Oper ations User Operati on W akeup requests can be ent ered, chang ed, and cance led from the c onsole or backup te lephon e.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 28 Front De sk Oper ations 4. Press t he 2 butt on for an a .m. wakeup cal l, or press t he 7 button for a p. m. wakeup call. ■ The foll owing displ ays: 5.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 29 Front De sk Oper ations Dual W ak eup T o add or cha nge a wak eup call when t he Dual W akeup feature is enabl ed, perfor m the fol lowing: 1.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 30 Front De sk Oper ations 6.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 31 Front De sk Oper ations 1 1. Press the # button to conf irm the wakeup reque st. ■ One of the followin g displays : This ind icates t hat th e wakeup proc edure was s uccess ful.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 32 Front De sk Oper ations 3. Enter t he wakeup time in th e 4-digit hh:mm for mat (hour: minute ). ■ If you en tered a t ime betw een 13:00 a nd 00:59, the followin g display s: Go on to Step 5.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 33 Front De sk Oper ations 9. Press t he # button to confi rm the wak eup reques t. ■ One of the followin g displays : This ind icates t hat th e wakeup proc edure was s uccess ful.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 34 Front De sk Oper ations 3. Enter t he wakeup time in th e 4-digit hh:mm for mat (hour: minute ). ■ If you en tered a t ime betw een 13:00 a nd 00:59, the followin g display s: Go on to Step 5.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 35 Front De sk Oper ations 9. Press t he # button to confi rm the wak eup reques t. ■ One of the foll owing displays : This ind icates t hat th e wakeup proc edure was s uccess ful.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 36 Front De sk Oper ations Canceling W akeu p Calls Once a wakeu p call has been deli vered suc cessfull y , the reques t is canc eled automa tically .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 37 Front De sk Oper ations Failed W akeup Notification A wakeu p cal l rings 6 times at a guest’ s tele phone.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 38 Front De sk Oper ations Controlled Restri ctions The Contro lled Rest riction s featur e allows yo u to act ivate di ff erent typ es of calli ng restri ctions o n guest roo m telep hones.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 39 Front De sk Oper ations When a guest trie s to make a call f rom a stat .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 40 Front De sk Oper ations 3. After he aring the second dial ton e, enter t he room numb er . ■ A confir mation tone indicat es that t he restr iction was ac tivated .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 41 Front De sk Oper ations Activate Contr oll ed Restriction for a Group of.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 42 Front De sk Oper ations Cancel Controll ed Restriction for a Group of Rooms T o deact ivate a controll ed rest riction for a gr oup of rooms , perform t he follo wing: 1.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 43 Front De sk Oper ations Do Not Disturb The D o Not D istur b fe at ure pe rmit s hot e l gues ts to r eques t th at call s dire cted t o the room b e blocked f or a prede termined peri od of time .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 44 Front De sk Oper ations Activate Do Not Disturb for One Room NOTE: Do Not Disturb canno t be acti vated usi ng the PC cons ole.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 45 Front De sk Oper ations 5. Press t he # button t o confir m the Do Not Dis turb requ est. ■ One of the followin g displays : This ind icates t hat the Do No t Dist urb procedu re was succ essful.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 46 Front De sk Oper ations Activate Do Not Disturb f or a Group of Rooms A .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 47 Front De sk Oper ations 5. Press t he # button t o confir m the Do Not Dis turb requ est. ■ One of the followin g displays : This ind icates t hat the Do No t Dist urb procedu re was succ essful.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 48 Front De sk Oper ations Message W ai ting Notificati on Y ou can not ify a gue st that a message is waiting by turning o n the mes sage waiting lamp on the guest ’ s teleph one.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 49 Front De sk Oper ations PMS Alarms Y ou may have a PMS AL ARM button assi gned to you r attenda nt consol es and back up telepho nes.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 50 Front De sk Oper ations Maid Status, Housekeeping Status, and Room Occupancy The Maid Status/Ho usekeeping Status f eature r ecords the status f or up to s ix housekee ping cod es.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 51 Front De sk Oper ations User Operati on The user operatio n for up dating and viewing hou sekeeping status us ing the PMS is give n in the PMS doc umentation.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 52 Front De sk Oper ations Recorded Announcements The Record ed Announc ements featur e allows y ou to crea te severa l diff erent recorde d announ cements for wakeup calls and Call V ectori ng proce dures.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 53 Front De sk Oper ations The Announce ments ci rcuit pa ck has the follow.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 54 Front De sk Oper ations Automatic select ion of DID numbers for a guest .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 55 Voice M essagin g Operatio ns V oice Messaging O perations T o assist your guest s when they wa nt to ret rieve t heir voic e messages, there are a few proce dures tha t you will do regula rly .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 56 Voice M essagin g Operatio ns Connecting Guests to the V oice Messaging .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 57 Voice M essagin g Operatio ns T o connec t guests to the voi ce messagi ng system who c all usin g a rotar y-dial telepho ne, perfor m the foll owing: 1.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 58 Voice M essagin g Operatio ns Restoring a Deleted V oice Message Deleted voice messa ges are st ored unti l midnight of the da y they were deleted.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 59 Voice M essagin g Operatio ns 7.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 60 Voice M essagin g Operatio ns 5. E nter th e mess age re tr ieval num ber . ■ Y ou hear a ringb ack tone. ■ The displ ay shows th e number y ou are cal ling.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 61 Call Ac countin g Operatio ns Call Accounting Operations This sec tion g.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 62 Call Ac countin g Operatio ns 12. Press t he 5 butto n to se lect th e Ch ronol ogic al (CH R ON O ) repo rt. 13. Press t he 3 button t o select the Confi g option.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 63 Call Ac countin g Operatio ns 9. While the report i s running, press the C button t o clear t he accumu lative repor t. 10.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 64 Call Ac countin g Operatio ns 6. Press t he C b utton to e nter a st ar t d ate an d an end d at e. Use th e MMDDYY form at.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 65 Call Ac countin g Operatio ns Deleting Call Records T o save on spa ce and to re duce co nfu sion o ver ol d i nf ormat ion, y ou s houl d d elete old cal l records on a regul ar basis.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 66 House ke epi ng Staff Opera t ion s Housekeeping Staff Operations Housek.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 67 House ke epi ng Staff Opera t ion s Status Codes Although t he houseke e.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 68 House ke epi ng Staff Opera t ion s 3. As you rea ch dif ferent steps in cleaning the room, upda te th e status by repeat ing steps 1 and 2.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 69 Reports Reports This sec tion g ives exampl es of admini strati on report s you can di splay on t he administ rati on ter minal or print on the Log Print er or the Jou rnal/ Schedul e Prin ter .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 70 Reports list pms-down PROPERTY MANAGEMENT SYSTEM ACTIVITY Extension Event Reason Date/Time 2900 from room, code 1 active - nopms 18/20:10 PM 3100 from sta.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 71 Reports list wakeup requests WAKEUP REQUESTS Extension Time Annc Daily V.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 72 Reports Any of the se rep orts can b e printed , either on an SA T printer or on the sys tem print er . T o prin t on th e SA T prin ter , a dd th e pr command after t he re port command string .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 73 Reports Prin ter Re ports Printe r reports keep tra ck of several hospital ity even ts. This is do ne to tra ck patter ns of ser vice problems a nd to keep track of r oom status .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 74 Reports The fo llowing i s an example of a journ al print er repor t: Th.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 75 Reports The fo llowing t able summari zes which pr inter t ypes repor t which st atus even ts.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 76 Guest Operation s Artwork Guest Operations Artwork The fo llowing pa ges contai n artwork masters t hat you can use to create “t ent cards” for your gu est ro oms.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 77 Guest Operation s Artwork.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 78 Guest Operation s Artwork.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 79 Guest Operation s Artwork.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 80 Guest Operation s Artwork.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 81 Guest Operation s Artwork.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 82 Guest Operation s Artwork.
Index IN-83 GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 IN Index Numerics 6408 tel ep hones , 20 6424 tel ep hones , 20 8410D telep hones , 20 8.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Index IN-84 D d eleting c all rec ord s , 65 de t a i l r e po r t s , 63 d ial b y name , 19 Do Not.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Index IN-85 L languag e op tions , 7 log p r inte rs , 73 M maid stat us , 50 messag e b uffer for p.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Index IN-86 R rec ord ed announ c ements , 52 rec ord ing p ersonal g reeting s , 17 rep orts , 69 c.
We’d like your opinion. Lucent welcomes your feedback on this docu ment. Y our comments can be of gre at value in helpi ng us improv e our docume ntation. Guest Works ® and DEFINITY ® Enterprise Comm un ic ati ons Server R ele as e 8 Hospita lit y Operati ons 555-230-72 3, Issue 6, Decembe r 1999, Com code 1085 96560 1.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Lucent Technologies 108596560 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Lucent Technologies 108596560 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Lucent Technologies 108596560, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Lucent Technologies 108596560 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Lucent Technologies 108596560, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Lucent Technologies 108596560.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Lucent Technologies 108596560. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Lucent Technologies 108596560 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
