Manuel d'utilisation / d'entretien du produit 2100 du fabricant Lantronix
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Part Number 900-475 Revision B March 2012 IntelliBox ® -I/O 2100 Command Reference.
IntelliBox-I/O 2100 Command Reference 2 Copyright and Trademark © 2012 Lantronix. All rights reserved. No part of t he contents of this book m ay be tran smitted or reproduced in a ny form or by any means without the written permissio n of Lantr onix.
IntelliBox-I/O 2100 Command Reference 3 T able of Content s List of Figures _____________ ______________ _______________ ______________ _____ 4 List of Tables ____________ _____________ ______________.
IntelliBox-I/O 2100 Command Reference 4 List of Figures Figure 3-1 CLI Level Hiera rchy _______________ _____________ ________________ __________ 12 Figure 3-2 Login Le vel Commands _______________ __.
IntelliBox-I/O 2100 Command Reference 5 List of T ables Table 4-8 XCR Gro ups ________________ ________________ _____________ _______________ 20 Table 4-9 XSR Gro ups and Items _____________ _________.
IntelliBox-I/O 2100 Command Reference 6 1: About This Guide This guide describes how to conf igure the IntelliBox-I/O 2100 us ing the Command Line Interface (CLI) and/or Exten sib le Markup Language (XML) . It is written f or softwar e developers and system integrators.
1: About This Guide IntelliBox-I/O 2100 Command Reference 7 Additional Document ation Visit the Lantronix web site at www.lantronix.com/support/documentation for the latest documentation and the following additional docum entation.
IntelliBox-I/O 2100 Command Reference 8 2: Overview Evolution OS™ is the Lantronix cutting-edge operating system that supports thre e conv enient configuration meth ods: Web Manager, Comm and Li ne Interface (CLI), and Extens ible Markup Language (XML ).
IntelliBox-I/O 2100 Command Reference 9 3: Command Line Interface This chapter describes ac cessing the IntelliBox by using Telnet , SSH, or serial po rts to configure the IntelliBox , navigating the Com m a nd Li ne Int er fa ce (C LI), typing key bo ard sh or tcu ts , and moving between the levels.
3: Command Line Interface IntelliBox-I/O 2100 Command Reference 10 To configure the Lantronix device server locally us ing a serial port, c onnect a term inal or a PC running a terminal emulation program to one of the device server's serial po rts.
3: Command Line Interface IntelliBox-I/O 2100 Command Reference 11 Using Keyboard Shortcut s and CLI One useful shortcut built into Evolution OS™ is that the complete text of a command does no t have to be entered to issue a command.
3: Command Line Interface IntelliBox-I/O 2100 Command Reference 12 Figure 3-1 CL I Level Hierarchy Commands at the login l evel, shown in Figu re 3- 2 , do not affect curr en t con figur ation se ttings and are not displayed init ially. If you type < ? >, you will see the login su b-commands.
3: Command Line Interface IntelliBox-I/O 2100 Command Reference 13 To configure the , you must be in the enable level an d any of its sub-levels. Figure 3-3 shows the enable level commands.
IntelliBox-I/O 2100 Command Reference 14 4: Configuration Using XML The device server provides an Extensible Markup Language (XML) inte rface that you can use to configure device server devices. Every configurat ion setting that can be issued from the dev ice server Web Manager and CLI can be specified using XML.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 15 Notes: The name for e ach <config gr oup> ( s pecified with th e n ame attr ibu te) is the group name listed in the Web Manager XCR groups or with the “xcr list” CLI command.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 16 Record, Group, Item, and V alue T ags A <configgroup> is a logical grouping of configuratio n parameters an d must contain one or more <configitem> elements. It must have a name attr ibute and may have an instance attribute.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 17 Figure 4-5 XML Example of Multiple Items Figure 4-6 XML Example wi th Mul tiple Groups Importing and Exporting an XML Configuration .
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 18 settings specified. This can be done on any leve l, including the root. Sp ecial tags in the XML allow for providing root and en ab le level passwords so that this can also be done at the password prompt.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 19 The following syntax can be used to export configur ations to a file on the device server’s file system: xcr export < file >.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 20 The “xml paste passwords” <configgroup> nam e is used with the “passwords” <configitem> name and “cli login” and “c li enable lev el” values to specify the pa sswords to use when the device has been configur ed with password protection.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 21 cli login password Value is SECRET, hidden from user view. enable level passwo rd Value is SECRET, hidden from user view.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 22 event trak (Attribute of “instance” is a number.) match (Attribute of “instance” is a number.) string wildcard timeout milliseconds case sensitive no, yes rss trace matches <None>, .
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 23 event trak (Attribute of “instance” is a number.) (continued) step (Attribute of “instance” is a number.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 24 event trak (Attribute of “instance” is a number.) (continued) step (Attribute of “instance” is a number.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 25 http server state enable, disable Default: enable port <None>, ... Default: 80 secure port <None>, ... Default: 443 secure protocols ssl3, tls1.0, tls1.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 26 interface (Attribute of “instance” is eth0”) bootp enable, disable Default: disable dhcp enable, disable Default: enable ip address <None>, ... Accepts an IP address and mask as either: (1) IP address only (192.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 27 line (Attribute of “instance” is a number.) name interface rs232, rs485 half- duplex, rs485 full- duplex Default: termination en.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 28 rss feed enable, disable Default: disable persist enable, disable Default: disable max entries Default: 100 serial command mode (Attribute of “instance” is a number.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 29 ssh client delete known hosts enable, disable If enabled, deletes any existing hosts before adding “known host”.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 30 ssl RSA certificate certificate Enter the text of the certificate. private key Enter the text of the private key. If configured and not exporting secrets, exports only a placeholder. DSA certificate certificate Enter the text of the certificate.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 31 terminal (Attribute of “instance” is either “network” or a number.) terminal type Default: UNKNOWN login connect menu enable.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 32 tunnel connect (Attribute of “instance” is a number.) connect mode disable, always, any character, start character, modem control asserted, modem emulation Default: disable remote address remote port local port <Random>, .
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 33 tunnel modem (Attribute of “instance” is a number.) echo pluses enable, disable Default: disable echo commands enable, disable D.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 34 XML St atus Record Group s and Items Table 4-9 lists the supported XML Status Record (XSR) groups and items. T hese groups and items show the status of the device in XML form and can only be exported.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 35 device product info product type serial number firmware version uptime permanent config saved unsaved email (Attribute of “instance” is a number.) success sent sent with retries failed queued email log (Attribute of “instance” is a number.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 36 filesystem (contin ued) banks current A B firmware begin firmware end firmware erase cycles bank a begin bank a end bank a erase cyc.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 37 icmp in messages messages discarded errors destination unreacha ble time exceeded messages paramete r proble ms source quench reques.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 38 interface (Attribute of “instance” is “eth0”.) generic status no link link up disabled unknown errors (error text) none ethernet (Present only for eth0.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 39 interface (Attribute of “instance” is “eth0”.) (Continued.) transmit octets unicast non unicast discar ds errors broadcast p.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 40 ip state enabled disabled default ttl forwarded route discards in receives header errors address errors unknown protocols discar ded.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 41 line (Attribute of “instance” is a number.) receiver bytes breaks parity errors framing errors overrun errors no receive buffer .
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 42 line (With no instance.) (Within group “line” w ith instance.) state enable disable protocol none ppp tunnel baud rate Any value from 300 to 230400.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 43 modbus l ocal slave totals pdus in pdus out exceptions modbus tcp server (Attribute of “instance” is “permanent” or “additional”.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 44 sessions line (Attribute of “instance” is a number.) baud parity none even odd data bits 7 8 stop bits 1 2 flow control none hardware software ssh (Attribute of “instance” is the ssh session number.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 45 tcp retransmission algorithm vanj timeout minimum timeout maximum connections maximum open active open passive failed resets establi.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 46 tunnel (Attribute of “instance” is a number.) aggregate completed connects completed accepts disconnects dropped connects droppe.
4: Configuration Using XML IntelliBox-I/O 2100 Command Reference 47 tunnel modem (with in group “tunnel”) echo commands enable disable verbose response enable disable response type text numeric er.
Inte lliBox - I/O 210 0 Co mmand Re ference 48 5: Comma nds and Le vels Click t he level in t he tree s truct ure and it will tak e you to the comm and lis t for that level.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 49 • line 1 (li ne:1) • line 2 (li ne:2) • lpd (lpd) • ssh (ssh) • ssl (ssl ) • tunnel 1 ( tunnel:1) • accept (tun ne.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 50 block netw ork enable Discards all data co ming in fro m the accep t mode tunn el before forw arding block seria l disa ble Forwar ds (tunnels) s erial data in accept m ode tun neling.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 51 accept mode alway s Enables t he tunnelin g server t o alway s accept tun neling connection s. accept mod e any chara cter Enables t he tunnelin g server t o accept tunneling conne c- tions only when a accept mode disab le Disables ac cept mode t unneling.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 52 passwor d Enters the nex t low er level. protocol ssh Uses SSH pr otocol for a ccept mode tunnel ing. protocol ssl Uses SSL prot ocol for accept mode tunnel ing. protocol t cp Uses TCP protocol for accept mode tun nel ing.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 53 no from Removes Fr om addres s for email alerts. no overrid ing domai n Removes the overridi ng domai n name optio n. no reply to Removes Re ply - To addre ss for email alert s. no subject Removes sub ject used for email a lerts.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 54 no to Removes To a ddress f or email alerts. no trigger Disables the trigger t o send a n email. overridin g domain <d omain> Sets a do main name t hat will b e used w hen connecti ng to an SMTP server to priority h igh Sets X - Priority for email aler ts to 2.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 55 priority h igh Sets X - Priority for email aler ts to 2. priority l ow Sets X - Priority for email aler ts to 4. priority n ormal Sets X - Priority for email alerts to 3. priority ur gent Sets X - Priority for email aler ts to 1.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 56 priority v ery low Sets X- Priority for email aler ts to 5. replyto < email addre ss> Sets Reply - To addre ss for em ail alerts. send Sends an ema il using th e curr ent setti ngs.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 57 eventtrak <number> Changes to the comm and leve l for EventT rak config ura- tion. exi t Exits to t he enable l evel. ftp Enters the f tp lev el. host <number> Change to config host lev el http Enters the http level.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 58 connection s. connect mo de any char acter Enables t he tunnelin g server t o establ ish a tunne ling con- nection w hen a connect mode disa ble Disables co nnect mode tunneling.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 59 protocol udp aes Uses UDP pr otocol w ith AES encry ption f or connect mode tunneling.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 60 email conn ect <number> Sets an e mail profile to use to send an ema il alert upo n establishi ng email dis connect <num ber> Sets an e mail profile to use to send an ema il alert upon cl osing exi t Returns to t he tunne l level.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 61 auto show tlog Continuou sly displ ays the int ernal tr ouble log. auto show upload Continuou sly displ ays the st atus of fir mware uplo ad. clrscrn Clears the screen. cpu speed <m h z> Sets the CP U speed.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 62 disconnect (tu nnel - disco nnect: 1) level comm ands character stop disa ble Does not w atch for a stop char acter to d isconnect . character stop enabl e Watches for a stop chara cter t o disco nne ct.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 63 ping <hos t> Ping dest ination 5 ti mes with 5 second ti meout ping <hos t> <count> Ping dest ination n ti mes.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 64 mat ch <number> Changes to the comm and leve l for EventT rak Match con- figuration . show histor y Displays the last 20 c ommands ent ered duri ng the cur rent CLI session.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 65 file> <host > <port> touch <file > Create a file ftp (config - ftp ) le vel co mmand s admin passw ord <stri ng> Sets the a dministrativ e passw ord for t he FTP ser ver.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 66 no remote addres s Clears the r emote a ddress of t he host. no ssh user name Clears the SS H usernam e associa ted with t he host. protocol ssh Sets the pr otocol to S SH. protocol t elnet Sets the pr otocol to T elnet.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 67 cepts w hen receivin g max timeout < seconds > Sets the m aximum time out the HTTP serv er waits w hen receiving a r equest. no clear counter s Restores th e HTT P counters t o the aggr egate value s.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 68 exi t Exits to t he config l evel. hostname <te xt> Sets the h ost name. ip address < ip addre ss/cidr> Sets the IP address and networ k mask. link Enter link configurat ion lev el no defaul t gatew ay Clears the default gatew ay.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 69 add <ip addr ess > <subne t mask> Adds an ent ry to the I P filter table. clrscrn Clears the screen. exi t Returns to t he conf ig level. remove <ip a ddress> <subnet m ask> Removes an e ntry from the IP filter tab le.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 70 line <line> Enters the line level . lpd <lin e> Enters the configur e lpd lev el. name <text> Sets the n ame for t his line. no clear lin e count ers Restores th e serial c ounters t o the aggr egate va lues.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 71 command mode echo ser ial string d isable Disables us er - define d serial b oot string to be echo ed in the CLI. command mode echo ser ial string e nable Enables user - defined serial bo ot string to be echoe d in the CLI.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 72 protocol lpd or tunnel Applies LPD or tunne l protocol on the li ne. protocol modbus asci i Applies M odbus ASCII protoco l on the l ine. protocol modbus rtu Applies M odbus RTU pr otocol on the line.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 73 ki ll <line> Kills the cur rent pr int job on t he speci fied line. show <lin e> Displays lp d status for the spe cified line. show histor y Displays the last 20 c ommands ent ered duri ng the cur rent CLI session.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 74 wri te Stores the current conf igura tio n in permanent memory . lpd 2 (config - l pd:2) l evel command s banner di sable Disables pr inting ba nner for a ll print jobs. Only pr int the banner w hen a banner ena ble Enables print ing bann er for all print job s.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 75 either a or A will case sens itive yes Sets EventTrak mo nitor ing to be case sensitiv e, re quir ing an exact ma tch.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 76 string set <text> Sets the Ev entTrak monitoring match strin g. task <number > Changes to the comm and leve l for EventT rak Task conf i- guration. timeout milli sec ond s <n umber> Sets the Ev entTrak monitoring timeout mi llisecond s.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 77 no string Removes the EventT rak monit or ing mat ch stri ng. no wildcar d Removes the E ventTrak wildc ard character . rss tr ace ma tches disabl e Turns off RS S traci ng of Event Trak strin g matches .
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 78 either a or A will case sens itive yes Sets EventTrak mo nitor ing to be case sensitiv e, re quir ing an exact ma tch.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 79 display re mote ip dis able The incomin g RING ha s nothing fo llowing i t. display re mote ip enab le The incomin g RING is follow ed by the IP addr ess of the caller. echo command s disable Does not e cho modem co mmands.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 80 incoming conn ect ion man ual Wait for an ATA com mand before an swering a n incomin g network co nnection. no connect string Remove s opti onal CO NNECT string informat ion for mo d- em emulatio n.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 81 clrscrn Clears the screen. default mode Requires ex clusive co ntrol of t he output for connect mode connection. exi t Exits to t he nex t higher level. mode exclusive contr ol Requires ex clusive co ntrol of t he output for connect mode connection.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 82 CLI session. threshold <by tes> Sets the thr eshold ( byte count ). If th e queued dat a reach- es this thres hol d timeout <mill iseco nds > Sets the ti meout val ue for pa cking mode i n millis econds.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 83 show ibio2100 Show sy stem informat ion trace route <hos t> Trace route to destina tion rss (confi g - rss) lev el comma nds clear rs s Clear the R SS Feed d ata clrscrn Clears the screen.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 84 clrscrn Clears the screen. community ro <string> Sets the SN MP read - only communi ty string. community rw <str ing> Sets the SN MP read - w rite commun ity str ing. contact <str ing> Sets the SN MP sy stem contact information.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 85 host generate ds a 768 Generate DSA public and priv ate keys host generate rsa 102 4 Generate RSA public and priv ate keys host .
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 86 default l ocal port Restores th e default syslog lo cal port . default re mote port Restores th e default syslog r emote port. exi t Returns to t he conf ig level. host <IP a ddres s> Sets the a ddress of th e syslog recipient.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 87 CLI session. step <letter> Changes to the comm and leve l for EventT rak Task St ep configura tion. task <number > Changes to the comm and leve l for EventT rak Tas k conf i- guration.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 88 activity ping Sets the Ev entTrak t ask activit y to send a ping on ce per second. clrscrn Clears the screen. default activity Sets the d efault Event Trak tas k activity , which is N one.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 89 mat ch <number> Changes to the comm and leve l for EventT rak Match con- figuration .
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 90 EventT rak task. rss tr ace st eps di sable Turns off RS S traci ng of Event Trak tas k steps. rss trace st eps enable Turns on RSS tracing o f each step taken by a n EventT rak tas k.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 91 step <letter> Changes to the comm and leve l for EventT rak Task St ep configura tion. task <number > Changes to the comm and leve l for EventT rak Task conf i- guration.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 92 tin gs. send break < control> Sets the o ptional sen d break c haracter. show Displays the c urrent con figur ation. show histor y Displays the last 20 c ommands ent ered duri ng the cur rent CLI session.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 93 echo disab le Disables ec hoing of character s received on the l ine back to the line. echo enable Enables echo ing of characters received on the line ba ck to the line. exi t Exits to t he configur ation leve l.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 94 clrscrn Clears the screen. connect Enters the connect lev el for t his tunnel. disconnect Enters the disconne ct level for this tun nel. echo start character disable Disables for warding (tunneli ng) of the st art chara cter.
5: Comma nds and L evels Inte lliBox - I/O 210 0 Co mmand Re ference 95 modem Enters the modem level f or thi s tunnel. no clear accept counter s Unzeros accept coun t ers no clear aggr egate co unter.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Lantronix 2100 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Lantronix 2100 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Lantronix 2100, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Lantronix 2100 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Lantronix 2100, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Lantronix 2100.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Lantronix 2100. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Lantronix 2100 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
