Manuel d'utilisation / d'entretien du produit SR-DVM600 du fabricant JVC
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DV HD D DVD DVD TV PR/CH INPUT SELECT PAU SE REC REC MODE/ REMAIN DISPLAY ON SCREEN AUDIO SUBTITLE ANGLE/ EE CHECK PROGRESSIVE SCAN SLOW SLOW PLA Y STOP/CLEAR NAVIGA TION TOP MENU RETURN ENTER MENU ST.
Filename [D VM600US_02Safety .fm] Masterpage:L eft0 2 EN P age 2Monda y , 25 September 2006 13:54 SAFETY FIRST Cautions CLASS 1 LASER PRODUCT REPRODUCTION OF LABELS W ARNING L ABEL INSIDE OF THE UNIT OR This unit apply to the standard A IEC60825-1:2001 B fo r l as e r products.
Masterpage:R ight+ EN 3 Filename [D VM600US_02Safety .fm] P age 3Monda y , 25 September 2006 13:54 SAFETY FIRST IMPORTANT PRODUCT SAFETY INSTRUCTIONS Electrical energy can perf or m many useful functions. But improper use can result in potential electrical shock or fi re hazards.
Filename [D VM600US_02Safety .fm] Masterpage:L eft+ 4 EN P age 4Monda y , 25 September 2006 13:54 SAFETY FIRST USE 1. Accessories T o avoid personal injury: ● Do not place this product on an unstable car t, stand, tr ipod, brack et, or table. It ma y fall, causing serious injur y to a child or adult, and serious damage to the product.
Masterpage:R ight+ EN 5 Filename [D VM600US_02Safety .fm] P age 5Monda y , 25 September 2006 13:54 SAFETY FIRST ● Manufactured under license from Dolb y Laboratories. A Dolby B and the double-D symbol are trademarks of Dolby Laboratories. ● A DTS B and A DTS DIGIT AL OUT B are trademarks of Digital Theater Systems, Inc.
Filename [D VM600US_03T OC.fm] Master page:Left0 6 EN P age 6 September 25, 2006 1:54 pm CONTENTS SAFETY FIRST 2 DISC INFORMATION 7 About Discs .................................................................................... 7 Life Span Of Parts .
Masterpage:R ight0 EN 7 Filename [D VM600US_04DiscInfo .fm] P age 7Monda y , 25 September 2006 13:54 DISC INFORMA TION Recordable/Playable Discs Y ou can use discs with the f ollowing logos f or recording and play back. ● The above tab l e is based on the information as of August 2006.
Filename [D VM600US_04DiscInfo .fm] Masterpage:L eft+ 8 EN DISC INFORMA TION P age 8Monda y , 25 September 2006 13:54 Discs For Playback Only Y ou can use discs with the f o llowing logos f or pla yback only . ● Playbac k may not be perf or med dependin g on the characteristics and condition of the disc used .
Masterpage:R ight+ EN 9 Filename [D VM600US_04DiscInfo .fm] DISC INFORMA TION P age 9Monda y , 25 September 2006 13:54 Recording Medium And Format DV D - R A M ● Recording and erasing can be performed as many times as possible on a disc. ● Editing can be performed after recording, such as deleting unwanted par ts.
Filename [D VM600US_04DiscInfo .fm] Masterpage:L eft+ 10 EN DISC INFORMA TION P age 10Monda y , 25 September 2006 13:54 DVD VIDEO Marks Sometimes marks are pr inted on a D VD disc and/or on its packaging to indicate inf or mation regarding the contents and functions of the disc.
Masterpage:R ight+ EN 11 Filename [D VM600US_04DiscInfo .fm] DISC INFORMA TION P age 11Monda y , 25 September 2006 13:54 Care And Handling Of Discs How to handle discs When handling a disc, do not touch the surface of the disc. Since discs are made of plastic, the y are easily damaged.
Filename [D VM600US_05Name.fm] Master page:Left0 12 EN P age 12 Monday , 25 September 2006 13:54 INDEX Front View A ST ANDBY/ON Button ( A ) B Eject Button ( M ) (D V) A pg. 33 C Mini D V Cassette Loading Slot D DV L a m p ( DV ) A pg. 33 D V Recording Lamp (REC) E HDD Lamp (HDD) A pg .
Masterpag e:Right+ EN 13 Filename [D VM600US_05Name.fm] INDEX P age 13 Monday , 25 September 2006 13:54 Rear View A AC Pow e r C o r d A pg. 18 B Cooling Fan ● This prev ents the temperature from r ising inside the unit. Do not remov e it. ● Install the unit so as not to block the area around the f an.
Filename [D VM600US_05Name.fm] Master page:Left+ 14 EN INDEX P age 14 Monday , 25 September 2006 13:54 Front Display Panel A Disc T ype Indi cator When a disc is loaded, the type of the disc is indicated. Disc Status Indicator When a disc is running, the disc mar ks rotate.
Masterpag e:Right+ EN 15 Filename [D VM600US_05Name.fm] INDEX P age 15 Monday , 25 September 2006 13:54 Remote Control A Output Select Button (OUTPUT SELECT) ● Switches between A ALL B (D V/HDD/D VD output) and A DV B (D V output) when pressed.
Filename [D VM600US_05Name.fm] Master page:Left+ 16 EN INDEX P age 16 Monday , 25 September 2006 13:54 On-Screen Display (HDD & DVD deck) When A SUPERIMPOSE B is set to A ON B or A AU TO B and ON SCREEN on the remote control is pressed, various operational indicators appear on the TV screen.
Masterpag e:Right+ EN 17 Filename [D VM600US_05Name.fm] INDEX P age 17 Monday , 25 September 2006 13:54 On-Screen Display (DV Dubbing) When capturing images from the external DV equipment A Recording .
Filename [D VM600US_05Name.fm] Master page:Left0 18 EN P age 18 Monday , 25 September 2006 13:54 INST ALLING YOUR NEW UNIT It’ s essential that your unit be proper ly connected. Connecting to a TV Monitor Connect the unit to a TV depending on the TV and cables y ou use.
Master page:Right0 EN 19 Filename [D VM600US_05Name.fm] P age 19 Monday , 25 September 2006 13:54 INITIAL SETTINGS 1 Press SET U P to access the Main Menu screen. 2 Press selection keys to select A INITIAL SET UP B , then pre ss G . 3 Press selection keys to se lect A CLOCK SE T B , then press G .
Filename [D VM600US_05Name.fm] Master page:Left+ 20 EN INITIAL SETTINGS P age 20 Monday , 25 September 2006 13:54 On-screen Language Set This unit offers y ou the choice to view on-screen messages in 3 different languages . 1 Press HDD or DV D so that the HD D or D VD lamp lights up on the unit.
Masterpag e:Right+ EN 21 Filename [D VM600US_05Name.fm] INITIAL SETTINGS P age 21 Monday , 25 September 2006 13:54 Y ou can select the monitor type depending on the TV used when you pla y back D VD V IDEO discs recorded for wide-screen TVs . 1 Press DV D so that the D VD lamp lights up on the unit.
Filename [D VM600US_06D VD Operation.fm] Masterpage:L eft0 22 EN P age 22Monda y , 25 September 2006 13:54 BASIC OPERA TIONS ON DVD DECK T o play bac k an MP3/JPEG disc, see A Pla yback With MP3/WMA/ JPEG Navigation B ( A pg. 44). 1 Load a disc. ● For details , re fer to A Placing A Disc B ( A pg.
Masterpage:R ight+ EN 23 Filename [D VM600US_06D VD Operation.fm] BASIC OPERA TIONS ON DVD DECK P age 23Monda y , 25 September 2006 13:54 Locating A Desired Scene Using The DVD Menu D VD VIDEO d iscs ma y hav e top menu and disc menu. To p m e n u D VD discs generally hav e their own menus which show the disc contents.
Filename [D VM600US_06D VD Operation.fm] Masterpage:L eft+ 24 EN BASIC OPERA TIONS ON DVD DECK P age 24Monda y , 25 September 2006 13:54 Skip Search During playbac k, press v . ● Each press initiates an approximately 30-second period of fast- motion playbac k.
Masterpage:R ight+ EN 25 Filename [D VM600US_06D VD Operation.fm] BASIC OPERA TIONS ON DVD DECK P age 25Monda y , 25 September 2006 13:54 Marking Positions To Play Back Again Later It is possible to mark positions ( up to 999 points) where you want to play back once again later , and star t playback from a marked position.
Filename [D VM600US_06D VD Operation.fm] Masterpage:L eft+ 26 EN BASIC OPERA TIONS ON DVD DECK P age 26Monda y , 25 September 2006 13:54 Subtitle Selection Some D VD VIDEO discs contain more than one subtitle language, from among which you can choose the desired subtitle language.
Masterpage:R ight+ EN 27 Filename [D VM600US_06D VD Operation.fm] BASIC OPERA TIONS ON DVD DECK P age 27Monda y , 25 September 2006 13:54 The on-screen bar allows you to control v ar ious playbac k functions. Some of the functions operated on Na vigation Menu can be controlled on the On-screen bar .
Filename [D VM600US_06D VD Operation.fm] Masterpage:L eft+ 28 EN BASIC OPERA TIONS ON DVD DECK P age 28Monda y , 25 September 2006 13:54 DV D - R A M / RW / R OFF : Repeat playbac k is not p erformed. ALL REPEA T : The whole disc is play ed back repeatedly .
Masterpage:R ight+ EN 29 Filename [D VM600US_06D VD Operation.fm] BASIC OPERA TIONS ON DVD DECK P age 29Monda y , 25 September 2006 13:54 Time Search Y ou can pla y back a disc from the desired point .
Filename [D VM600US_06D VD Operation.fm] Masterpage:L eft+ 30 EN BASIC OPERA TIONS ON DVD DECK P age 30Monda y , 25 September 2006 13:54 Setting The Progressive Mode Y ou can obtain optimal picture quality by selecting whether the content on the disc is processed by field (video source) or by frame (film source).
Master page:Right0 EN 31 Filename [D VM600US_07HDD Operation.fm] P age 31 Monday , 25 September 2006 13:54 BASIC OPERA TIONS ON HDD DECK 1 Press DV/ H D D / DV D on the unit repeatedly or HDD on the remote so that the HDD lamp lights up on the unit. 2 Press I to star t playbac k.
Filename [D VM600US_07HDD Operation.fm] Master page:Left+ 32 EN BASIC OPERA TIONS ON HDD DECK P age 32 Monday , 25 September 2006 13:54 Instant Replay Y ou can mov e back the pla yback position slightly . Press w on the remote control or INST ANT REPLA Y on the unit.
Masterpage:R ight0 EN 33 Filename [D VM600US_08D V Operation.fm] P age 33Monda y , 25 September 2006 13:54 BASIC OPERA TIONS ON DV DECK 1 Load a cassette. Make sure the window side is up , the rear label side is facing y ou and the arrow on the front of the cassette is pointed toward the unit.
Filename [D VM600US_08D V Operation.fm] Masterpage:L eft+ 34 EN BASIC OPERA TIONS ON DV DECK P age 34Monda y , 25 September 2006 13:54 Variable Speed Search During playbac k, press N for f orward variab le speed search, or O for re verse v ar iable speed search.
Masterpage:R ight0 EN 35 Filename [D VM600US_09Live Memory .fm] P age 35Monda y , 25 September 2006 13:54 LIVE MEMORY PLA YBA CK ON HDD/DVD DECK This unit records pictures onto the hard disk and D VD-RAM disc, instead of video tapes, then play s back the pictures recorded on the disc.
Filename [D VM600US_09Live Memory .fm] Masterpage:L eft+ 36 EN LIVE MEMORY PLA YBA CK ON HDD/DVD DECK P age 36Monda y , 25 September 2006 13:54 Buttons To Be Used During Live Memory Playback A NA VIGA TION Displays Libr ary D atabase Navigation menu. Y ou can choo se a title to play bac k.
Masterpage:R ight+ EN 37 Filename [D VM600US_09Live Memory .fm] LIVE MEMORY PLA YBA CK ON HDD/DVD DECK P age 37Monda y , 25 September 2006 13:54 Temporary recording for Li ve Memory (HDD deck only) This unit automatically records the A V input being received, within the specified range of time, to the reserved space on the hard disk.
Filename [D VM600US_10Navigation.fm] Masterpage:L eft0 38 EN P age 38Monda y , 25 September 2006 13:54 NA VIGA TION ON HDD/DVD DECK The Library Database Navigation enables y ou to search and select the desired titles recorded on the HDD deck and the D VD deck ver y e a si l y .
Masterpage:R ight+ EN 39 Filename [D VM600US_10Navigation.fm] NA VIGA TION ON HDD/D VD DECK P age 39Monda y , 25 September 2006 13:54 Scan For Beginning Of Title Y ou can scan the beginning of the title easily with the Library Database Navigation. 1 Press NA VIGA T ION .
Filename [D VM600US_10Navigation.fm] Masterpage:L eft+ 40 EN NA VIGA TION ON HDD/DVD DECK P age 40Monda y , 25 September 2006 13:54 Modify Category 1 P erform steps 1 – 4 of A Mod ify Inde x B ( A pg. 39) before continuing. 2 Press selection keys to select A CA TEGOR Y B , then press ENTER .
Masterpage:R ight+ EN 41 Filename [D VM600US_10Navigation.fm] NA VIGA TION ON HDD/D VD DECK P age 41Monda y , 25 September 2006 13:54 Divide Title (HDD deck only) Y ou can divide titles that are recorded continuously . 1 Press EDIT . The Editing screen appears.
Filename [D VM600US_10Navigation.fm] Masterpage:L eft+ 42 EN NA VIGA TION ON HDD/DVD DECK P age 42Monda y , 25 September 2006 13:54 Create Play List 1 Press EDIT . The Editing screen appears. 2 (D VD deck only) Press selection keys to select A MODIFY B under A ORIGINAL/PLA Y LIST B , then press ENTER .
Masterpage:R ight+ EN 43 Filename [D VM600US_10Navigation.fm] NA VIGA TION ON HDD/D VD DECK P age 43Monda y , 25 September 2006 13:54 Delete Play List 1 Press EDIT . The Editing screen appears. 2 (D VD deck only) Press selection keys to select A MODIFY B under A ORIGINAL/PLA Y LIST B , then press ENTER .
Filename [D VM600US_10Navigation.fm] Masterpage:L eft+ 44 EN NA VIGA TION ON HDD/DVD DECK P age 44Monda y , 25 September 2006 13:54 This unit can play bac k discs that MP3/WMA sound files and JPEG image files taken with digital still cameras or other de vices are recorded.
Master page:Right0 EN 45 Filename [D VM600US_11Editing.fm] P age 45 Monday , 25 September 2006 13:54 EDITING High Speed Dubbing (From HDD To DVD) It is possible to dub the original recordings and/o r play lists on the HDD deck to D VD discs. The dubbing is perf or med in high speed , keeping the original transf er rate.
Filename [D VM600US_11Editing.fm] Master page:Left+ 46 EN EDITING P age 46 Monday , 25 September 2006 13:54 NOTES: ● In Video mode, if the selected play list includes the scenes recorded in the different tr ansfer rate, the dub bing is perf ormed in the highest transfer rate of the scenes in the selected pla y list.
Masterpag e:Right+ EN 47 Filename [D VM600US_11Editing.fm] EDITING P age 47 Monday , 25 September 2006 13:54 Dubbing From DV To HDD (Dubbing An Entire Cassette) It is possible to perform automatic dubbing of all the recorded programs of a cassette from the D V deck to the HDD deck using the A ENTIRE B dubbing.
Filename [D VM600US_11Editing.fm] Master page:Left+ 48 EN EDITING P age 48 Monday , 25 September 2006 13:54 Dubbing From DV To DVD (Dubbing A Part Of A Cassette) It is possible to select the images on the D V cassette to be dubbed from the D V deck to the D VD deck using A MANU AL B dubbing.
Masterpag e:Right+ EN 49 Filename [D VM600US_11Editing.fm] EDITING P age 49 Monday , 25 September 2006 13:54 Y ou can dub programs from a camcorder or D V equipment connected to the unit with a D V cable. The unit’ s remote control allows you the limited control of the connected camcorder or D V equipment functions during dubbing.
Filename [D VM600US_11Editing.fm] Master page:Left+ 50 EN EDITING P age 50 Monday , 25 September 2006 13:54 ● If the dubbing is paused whil e the channel is set to A DV B , you cannot switch channels . T o skip un wanted par t of the source picture Press ENTER to stop both equipment, then press s election keys to select .
Masterpag e:Right+ EN 51 Filename [D VM600US_11Editing.fm] EDITING P age 51 Monday , 25 September 2006 13:54 Y ou can use a camcorder as the s ource play er and your unit as the recording deck. If y our camcorder has a D V IN/OUT connecto r , you can use the camcorder as the recording deck and your unit (D V deck only) as the source pla yer .
Filename [D VM600US_11Editing.fm] Master page:Left+ 52 EN EDITING P age 52 Monday , 25 September 2006 13:54 Y ou can use your unit as the source pla yer or as the recording deck. 1 Make connections. A When using your unit as the source pla yer : ^ connect its [S-VIDEO/VIDEO/A UDIO OUT PUT] connectors to the input connectors on another recorder .
Masterpag e:Right+ EN 53 Filename [D VM600US_11Editing.fm] EDITING P age 53 Monday , 25 September 2006 13:54 Y ou can dub selected audio from a D VD or Audio CD disc to a digital audio device . Howe ver , it is not possible to dub cop y-protected discs.
Filename [D VM600US_11Editing.fm] Master page:Left+ 54 EN EDITING P age 54 Monday , 25 September 2006 13:54 This function allows you to record ne w audio , withou t erasing the original audio, on a D V tape that was recorded with A D V AUDIO REC B set to A 12BIT B ( A pg.
Masterpag e:Right+ EN 55 Filename [D VM600US_11Editing.fm] EDITING P age 55 Monday , 25 September 2006 13:54 Inser t Editing replaces the pictures with new ones, while the audio soundtrack remains unchanged. F or Inser t Edit ing, use your unit as the recording deck.
Filename [D VM600US_11Editing.fm] Master page:Left0 56 EN P age 56 Monday , 25 September 2006 13:54 REMOTE CONTROL Remote Control 1/2/3/4 Code Switching The remote control is capable of controlling four JVC video units independently . Each of the units can respond to one of the f our codes (1, 2, 3 or 4).
Master page:Right0 EN 57 Filename [D VM600US_11Editing.fm] P age 57 Monday , 25 September 2006 13:54 SYSTEM CONNECTIONS These instructions en able y ou to connect your unit to a Dolby Digital Decoder or an amplifier with built-in DTS.
Filename [D VM600US_12Subsidiar y .fm] Masterpage:L eft0 58 EN P age 58Monda y , 25 September 2006 13:54 SUBSIDIARY SETTIN GS V arious modes o f this unit are categorized into menus nested in 2 lev els shown in the following tab le.
Masterpage:R ight+ EN 59 Filename [D VM600US_12Subsidiar y .fm] SUBSIDIARY SETTINGS P age 59Monda y , 25 September 2006 13:54 DISC PLAY SET UP 8 RESUME ^ OFF / ON / DISC RESUME When this function is set to A ON B or A DISC RESUME B , you can use the resume function.
Filename [D VM600US_12Subsidiar y .fm] Masterpage:L eft+ 60 EN SUBSIDIARY SETTIN GS P age 60Monda y , 25 September 2006 13:54 VIDEO IN/OUT 8 MONITOR TYPE ^ 4:3LB / 4:3PS / 16:9AUTO / 16:9FIX Y ou can select the monitor type depending on the TV used when you pla y back D VD VIDEO discs re corded for wide-screen TVs.
Masterpage:R ight+ EN 61 Filename [D VM600US_12Subsidiar y .fm] SUBSIDIARY SETTINGS P age 61Monda y , 25 September 2006 13:54 Some D VD-RAM/RW discs are unf or matted. F ormat th e disc when you use an unf or matted disc or you want to delete all recordings and data on the disc.
Filename [D VM600US_12Subsidiar y .fm] Masterpage:L eft+ 62 EN SUBSIDIARY SETTIN GS P age 62Monda y , 25 September 2006 13:54 Finalizing D VD-R/R W discs recorded on this unit makes it possible for the discs to be pla yed back on other D VD play ers.
Masterpage:R ight+ EN 63 Filename [D VM600US_12Subsidiar y .fm] SUBSIDIARY SETTINGS P age 63Monda y , 25 September 2006 13:54 Cancel The Finalization Of A DVD-RW Disc 1 Load a D VD-RW disc to cancel the disc finalization, and perf orm steps 1 – 2 of A Finalize A D VD-R/RW Disc B ( A pg.
Filename [D VM600US_12Subsidiar y .fm] Masterpage:L eft+ 64 EN SUBSIDIARY SETTIN GS P age 64Monda y , 25 September 2006 13:54 Y ou can select a desired background from the 18 backg rounds av ailable on this unit, and set it as the default backg round to be used during finalization ( A pg.
Masterpage:R ight+ EN 65 Filename [D VM600US_12Subsidiar y .fm] SUBSIDIARY SETTINGS P age 65Monda y , 25 September 2006 13:54 If you connect the unit and TV with Component Video Connection ( A pg.
Filename [D VM600US_12Subsidiar y .fm] Masterpage:L eft0 66 EN P age 66Monda y , 25 September 2006 13:54 TROUBLESHOOTING Before requesting service for a prob lem, use this char t and see if you can solv e the trouble yourself . Small problems are often easily solved, and this can sa ve y ou the trouble of sending your unit off f or repair .
Masterpage:R ight+ EN 67 Filename [D VM600US_12Subsidiar y .fm] TROUBLESHOO TING P age 67Monda y , 25 September 2006 13:54 ● A finalized D VD-R disc is loaded. ] Recording cannot be made on finalized discs. Load a recordable disc on the unit. ● The disc is full or does not hav e enough space for the title to be recorded.
Filename [D VM600US_12Subsidiar y .fm] Masterpage:L eft+ 68 EN TROUBLESHOOTING P age 68Monda y , 25 September 2006 13:54 On-screen Message (HDD & DVD Deck Only) ● A disc that is not registered in the library ha s been inser ted. Register the disc as necessar y .
Masterpage:R ight0 EN 69 Filename [D VM600US_12Subsidiar y .fm] P age 69Monda y , 25 September 2006 13:54 APPENDIX Language Code List AA Af ar IN Indonesian R U Russian AB Abkhazian IS Icelandic RW Ki.
Filename [D VM600US_12Subsidiar y .fm] Masterpage:L eft0 70 EN P age 70Monda y , 25 September 2006 13:54 SPECIFICA TIONS P ower requirement AC 120 V H , 60 Hz P ower consumption P ower on: 45 W P ower off: 2.5 W Laser specification Fo r C D W avelength: 770 to 810 nm Output: 0.
Masterpage:Right0 EN 71 Filename [D VM600US_13IX.fm] P age 71 Monday , 25 September 2006 13:54 LIST OF TERMS A A-B Repeat Playback ..... ................ ............. .............. 28 Accidental erasure prevention ............ ............. ........
© 2006 Victor Company of Japan, Limited US Printed in China 0906MNH-SW -BJ EN SR-D VM600U DVM600US_00.book Page 72 Mond ay, September 25, 2006 1: 54 PM.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté JVC SR-DVM600 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du JVC SR-DVM600 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation JVC SR-DVM600, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le JVC SR-DVM600 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le JVC SR-DVM600, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du JVC SR-DVM600.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le JVC SR-DVM600. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei JVC SR-DVM600 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
