Manuel d'utilisation / d'entretien du produit 9417CW du fabricant Aastra
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9417CW Installation and User Guide P0844339 04 E UG 9417CW Page -3 Thursday, April 20, 2000 11:09 AM.
-2 Meridian 9417CW Impor tant Tips • W ait for at least two rings to allow the phone to identify a caller and display the caller’ s name and/or number . Y ou will have to subscribe to a Calling Line Identification service to take advanta ge of this featur e .
Table of Contents Introduction 1 Ke y Descriptions 2 The Setup and Options lists 3 Basic Installation 4 Connecting the handset cord 4 Connecting the pow er adaptor 4 Connecting the Line Cord 4 Connect.
Table of Contents Using a headset 34 Selecting the ans wer mode 35 Extension in use 35 Display messa ges and lights 36 The Callers List screen 36 Knowing when y ou hav e a message 36 Clear Message W a.
1 Intr oduction Thank you for purchasing 9417CW telephone. W e think you’ ll find it’ s full of e xciting features. W ith a personal Directory and a Callers list, your ne w two-line telephone is designed to tak e full adv antage of the latest services offered by your local telephone company .
2 K ey Descriptions ∆ Cycles through eight settings to adjust the display contrast. ¢ Allo ws you to store and access up to 100 numbers and names. ≈ Allo ws you to access a list of people who ha ve called. ß Stores numbers and names in the Directory and in memory ke ys.
3 ˙ Puts the call on hold. ® Alw ays hangs up a call. Also lets you lea ve an y list such as the Setup List, Options List, Callers List, Redial List or Directory . ˚ Allo ws you to access network features such as Call W aiting. Link is also referred to as Flash.
4 Basic Installation Follo w the instructions below to install your 9417CW telephone. Connecting the handset cor d Connecting the power adaptor Attach one end of the handset cord to the handset and the other end to the handset jack. Attach the po wer adaptor to the base of the telephone where the warning symbol is marked.
5 Connecting an optional fax machine or modem Attach the line cord to jack number 2 and the other end to the modem or fax machine. This line cord is not supplied with the telephone. T o av oid potential electr ical shoc k hazard to personnel or damage to the telephone, use only the manuf acturer-supplied equipment and installation procedures.
6 Chec king y our telephone When you plug in your 9417CW , you may see a message asking you to make a language selection. Follo w the directions on the display to select one of the languages. Y our telephone also runs a test to ensure that the line cords are connected properly .
7 Basic Features Making a call Y ou can use the 9417CW to simply make a re gular call, or you can predial a telephone number to ensure it is correct before it is dialed out.
8 sion, the call is taken of f hold but remains connected to your telephone. If this hap- pens, any background noise from your area will be heard by the caller and the person at the other extension.
9 Putting a call on m ute Y ou can turn of f the microphone so that the caller can’ t hear you but you can still hear the caller . Muting a call only works when you are in Handsfree mode. Using the Redial List The Redial List stores the last ten numbers you dialed.
10 Call W aiting Identification † The 9417CW is capable of displaying Call W aiting Identification information of a second incoming call while you ha ve a call in progress. When you are on a call and you hear the Call W aiting tone, the Call W aiting information is displayed as shown belo w .
11 SuperFlash † The SuperFlash feature allo ws either of two telephone e xtensions to acti v ate the link to a Call W aiting call. When a person at either extension presses ˚ , both extensions switch to and speak with the Call W aiting caller as sho wn in the diagrams below .
12 T urning the displa y of Call Waiting Identification on or off Y ou can choose whether or not Call W aiting Identification is displayed on your telephone for Line 1 and Line 2. Note : T urning the display of Call W aiting Identification on or of f does not turn the feature itself on or of f.
13 Setting the date and time If you subscribe to the Calling Line Identification service from your telephone company , the date and time are set automatically after you recei v e your first incoming call.
14 Setting the ring tone and ringer v olume Y ou can choose one of four dif ferent ring tones and set the ringer v olume for each line. Note: The steps abov e set the ring tone and volume for one line only . Y ou must repeat these steps to set the ring tone and v olume for the other line.
15 Directory The 9417CW stores the numbers and names of up to 100 of your b usiness associates, cli- ents, contacts, and friends in your Directory . Y ou can dial these numbers by selecting them. Names are sorted alphabetically starting with their first character .
16 Saving a memory ke y entry to the Director y Entering Names Y ou can program names to correspond with numbers you ha ve entered into the Directory or a memory ke y .
17 Finding items in the Directory Editing in the Directory To find items in the Directory: 1. T o see the Director y List heading, press ¢ . 2. T o see the listings that star t with a par ticular letter , press the appropr iate dial pad k ey . Then to see the other listings under that letter , press – .
18 Deleting items fr om the Directory To delete individual items: 1. Press ¢ . 2. Press ª to find the item y ou want to delete . 3. Press ∑ twice. Y ou are still in the Director y . 4. Press ® or ¢ to e xit the Director y at any time. To delete all items: 1.
19 Caller s List † Using the Callers List The 9417CW stores up to 100 calls in the Callers List. Y our telephone logs the number (and name if a v ailable) of the caller , when they last called, and the number of times they tried to reach you. See Callers List display messages on page 38 for a description of the display messages.
20 Finding an item in the Callers List Making a call fr om the Callers List If you call a number from the Callers List and you don’t get connected, you may ha ve to edit the number (for example, the number may be long distance and you may ha ve to add “1”).
21 Editing in the Callers List T o hav e the Callers List sho w local numbers without the area code and internal numbers as extensions, see Entering ar ea codes on page 30. Saving Caller s List numbers to the Directory or a Memor y ke y To edit a number in the Callers List: 1.
22 Deleting fr om the Callers List Memory keys Saving n umbers and names into memory ke ys Y ou can sa ve the numbers and names of your customers, b usiness associates, or anyone you call frequently in 9417CW’ s six memory ke ys. Y ou can store more numbers and names in the Directory .
23 Saving fr om the display into memory keys Saving an active call into a memory ke y Labeling the memory keys After programming the memory ke ys, label them with the supplied blank labels and key caps. † To save from the display: 1. Ensure that a number is on the displa y .
24 Making calls fr om memory keys Note : If the Li ve dial pad option is turned on, you do not ha ve to lift the handset or press any other b utton. Pressing the memory key will automatically dial the number and put the telephone in Handsfree mode. Editing memory keys Note: The Li ve dial pad option must be turned of f to edit memory keys.
25 Saving f eatures in memory keys † For easy access, you can sa ve the feature codes of telephone company services in your memory ke ys. This w orks well with network features such as Call Forwarding and Call Return. Some features require an On and Of f code in two separate k eys, while other fea- tures are stored on only one ke y .
26 For e xample, you may want the light to remind you that you hav e turned Call Forw arding on. T o do this, use one key to turn the indicator light on when you acti v ate the feature. Use the second ke y to turn the indicator light of f when you deacti v ate that same feature.
27 Ad v anced Features Adding a timer ke y Y ou can program any of the memory k eys to be a timer k ey . The timer k ey contains a sep- arate timer for each line Using the Call Timer The timer ke y is used to time the length of a call. The timer k ey contains a separate timer for each line.
28 Adding a pa ge key Y ou can program any of the memory k eys to be a page k e y . If the page k ey is assigned, the 9417CW is able to recei ve and initiate page transmissions. Note : For proper operation of the P age feature, all telephones must have P age keys assigned.
29 Deleting a page key T o delete a page ke y , you must first reprogram the k ey to be a memory k ey . Y ou can then delete the memory ke y . Note: The Li v e dial pad option must be turned off to delete a page ke y . T o sa v e a number into the memory ke y , refer to Memory Keys on page 22.
30 Selecting the dial pad mode When you select the dial pad mode, you are turning the Li ve dial pad option on or of f. W ith Liv e dial pad on, the telephone chooses the prime line and automatically dials out and turns on Handsfree as soon as you press a dial pad ke y or a memory ke y .
31 Entering Dialing Restrictions Dialing Restrictions are used to pre vent certain numbers from being dialed out. There are three 7-digit codes that can be programmed to pre v ent certain numbers from being dialed. If you attempt to dial a number that matches the restricted digits, the message Restricted number appears on the display .
32 The Security Numbers Feature The 9417CW is equipped with a Security Numbers feature to keep selected numbers pri- v ate when you dial. When you hav e entered a security number using this option, your tele- phone does not display or store the digits that you dial after that security number .
33 The F ax Switch The Fax Switch feature allo ws you to hav e three telephone numbers on two incoming lines. There is one telephone number for each of the lines and another telephone number for a Fax Switch peripheral (e.g. f ax machine, answering machine etc.
34 Copying the Directory to another 9417CW telephone The contents of the Directory of one 9417CW telephone can be copied into the Directory of another 9417CW . Y ou can sav e a lot of programming time by cop ying the contents of a completed Directory to another Directory instead of entering the names and numbers again.
35 W e suggest contacting the manufacturers Brock T elecom, UNEX, A CS Communications or Plantronics for compatible headsets/amplifiers. Selecting the answer mode When you select the answer mode, you are choosing which line is answered when both lines are ringing and you lift the handset or press © .
36 Displa y messages and lights The 9417CW has a backlit three-line display that uses icons and messages for your call information as sho wn belo w . The Callers List screen A sample Callers List screen is sho wn belo w .
37 Clear the Chec k Line Cord Messa ge There may be times when check line cord appears on the display and you want to clear this message. For e xample, you may have mo ved the 9417CW to another jack and hav e only connected one line cord. Y ou can remo ve the check line cord message through the Set Options List.
38 Callers List displa y messages Press line key This appears when the call you w ant is on hold. Y ou must press ¬ to retriev e the held call. Private number or Private name The caller has requested that the telephone company not deliv er the number or name .
39 Learning about the lights The set indicator light also alerts you when another extension is on the same line you’ re using, the telephone rings, or a feature is on. There are also indicator lights beside the line ke ys and © to sho w you the status of the lines and of Handsfree and Mute.
40 T r oubleshooting The display is in the alternate language. Y ou can change to the other language by pressing the Set Options ke y and £ , then pressing ‚ twice. The cursor doesn’t mov e when sa ving in the Directory . The number or name is too long.
41 The Callers List is empty . Until you subscribe to Calling Line Identification † service, your telephone does not record incoming calls. Also, the Call Log option may be set to log no calls. See page 19 for information. I cannot dial a number in the Callers List.
42 The light is stuck on, and the message feature on is displaying . A Feature Light On code has been entered, and you need to program a Feature Light Of f ke y . Follo w the steps that appear in Using F eatur eLight keys on page 26. Liv e dialpad has stopped working .
Index A Answer mode 35 answer longest 35 answer prime 35 selecting 35 Area codes 30 C Call Display see Calling Line Identification Call Waiting Identification 10 turning display on/off 12 Call Waiting.
Index Feature Light keys 26 Flash see Link, SuperFlash H Handsfree 8 Handsfree/Mute key 3 Helpful hints see Troubleshooting 40 Hold 7 automatic 8 I Installation 4 K Key descriptions 2 L Language see D.
Index V Voice Mail 32, 36, 37, 39 Volume 14 handset 14 key 3 muting a handsfree call 9 ringer 14 speaker 14 turning the ringer on and off 13 P0844339 04 E UG 9417CW Page 45 Thursday, April 20, 2000 11.
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G ENERAL INQUIRIES If you ha v e read the guide and you still ha ve questions , call 1-800-574-1611 in Canada and the USA. In other areas, contact y our telephone company .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Aastra 9417CW c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Aastra 9417CW - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Aastra 9417CW, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Aastra 9417CW va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Aastra 9417CW, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Aastra 9417CW.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Aastra 9417CW. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Aastra 9417CW ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.