Manuel d'utilisation / d'entretien du produit MVP-7500/8400 du fabricant AMX
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Operation/Reference Guide Touch Panels MVP-7500/8400 7.5" & 8.4” Modero ® ViewPoint ® Touch Panels Last Revised: 2/18/2013.
AMX Limited Warranty and Disclaimer This Limited W arranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partn er which include AMX Dealers, Distributors, VIP’s or other AMX authorized entity .
AMX Software License and Warranty Agreement • LICENSE GRANT . AMX grants to Licensee the non-exclusive right to use the AMX Software in the manner described in this License. The AMX Software is licensed, no t sold. This license does not grant Licensee the right to create derivative wor ks of t he AMX Software.
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Table of Contents i MVP-7500/8400 Modero Viewpoint Wireless Touch P anels Table of Contents MVP Modero Viewpoint Wireless Touc h Panels .............. ........................ ........... 1 Overview ........... ......................... ..............
ii MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls Table of Contents Step 2: Configure the Card’s Wireless Security Settings ...................................... .. 23 Configuring the Modero ’s wireless card fo r unsecured access to a WAP200G .
Table of Contents iii MVP-7500/8400 Modero Viewpoint Wireless Touch P anels EAP-TLS Settings ....... ................ ............. ............. ................ ............. ............. ................ 70 Client certifi cate config uration .....
iv MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls Table of Contents @PPA ......... ........... ............ ............... ............ ........... ............... ............ ............ ........... ... ......... .. 99 @PPF ............... .
Table of Contents v MVP-7500/8400 Modero Viewpoint Wireless Touch P anels ^CPF ............... ........... ............ ............... ............ ........... ............ ............... ............ ........ ... ...... 119 ^DLD ... ............ ..
vi MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls Table of Contents ?JSI ............ ........... ............... ............ ............ ........... ............... ............ ............ ........... ............ 135 ?JST .............. .
Table of Contents vii MVP-7500/8400 Modero Viewpoint Wireless Touch P anels ^RAF, ^RMF - Embedded Codes .... ............. ................ ................. ............. ................ . 147 ^RMF .............. ........... ............ ...........
viii MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls Table of Contents ?PHN-PRIVACY.. ............ ............... ............ ........... ............... ............ ............ .............. .......... .. 153 ^PHN-REDIAL ......... ........
Table of Contents ix MVP-7500/8400 Modero Viewpoint Wireless Touch P anels Battery Will Not Ho ld Or Take A C harge ............... ................ ............. ................ ........ 171 Panel Isn’t Appearing I n The Onl ine Tree Tab ........ .
x MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls Table of Contents.
MVP Modero Viewpoint Wireless Touch Panels 1 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels MVP Modero Viewpoint Wireless Touch Panels Overview The MVP-7500 (7.5") and MVP-8400 (8.4") Modero V ie wpoi nt W ireless T ouch Panels (FIG. 1) are 802.
MVP Modero Viewpoint Wireless Tou ch Panels 2 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels FIG . 2 MVP Touch Panels MVP Specifications Models: • MVP-7500 • MVP-8400 Dimensions (HWD): • 7.09" x 10.47" x 1.47" (18.00 cm x 26.
MVP Modero Viewpoint Wireless Touch Panels 3 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels MVP Specifications (Cont.) MVP-7500 LCD Specifications: • Aspect ratio: 4 x 3 • Brightness (lumin.
MVP Modero Viewpoint Wireless Tou ch Panels 4 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels MVP Specifications (Cont.) Operating / S torage Environment: • Operating T emperature: 0° C (32°.
MVP-BP Power Pack 5 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels MVP-BP Power Pack Overview The MVP-BP Po wer Pack ( FG5965-20 ) i s a rechar geable Lithi um-Ion battery used to pro vide power to the MVP touch panels. One MVP-BP is included with each MVP-7500 touch panel.
MVP-BP Power Pack 6 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels 4. T o replace the battery compartment cover , use the alignmen t guide holes to align the cov er with the edges of the battery compart ment, and sl ide it back i nto place until it snaps shut.
NXA-CFSP Compact Flash 7 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels NXA-CFSP Compact Flash Overview Every MVP panel is shipped with a 64 MB Compact Flash card. Compact Flash Card - Security All security user names and passwords (for the docking station) ar e stored in the Compact Flash c ard.
NXA-CFSP Compact Flash 8 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Removing the Installed Card 1. Discharge an y static electric ity from your body by touching a grounded metal object and then locate the card slot on the main circuit board (FIG.
NXA-CFSP Compact Flash 9 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels 2. Place the circuit board on a flat lev el surface so th at the IR Emitters are pointing away from you (FIG.
NXA-CFSP Compact Flash 10 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels.
Wireless Interface Cards 11 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Wireless Interface Cards 802.11b Wireless Interface Card MVP panels can connect to a wireless networ k using the 802 .11b W ireless Interface Card ( 70-5965-02 ), pre-installe d in MVP touch panel models.
Wireless Interface Cards 12 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels NXA-WC80211GCF 802.11g Wireless Interface Card Optionally , MVP panels can be upgraded with the field-installable 802.11g W i-Fi card ( FG2255-07 ), purchased separately as a W i-Fi Upgrade Kit.
Wireless Interface Cards 13 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels This upgrade kit requires that pre-existing panels first be remov ed from their current loca tion (tabletop or wall docking station) before an installer can acce ss the internal cir cuit boards and upgrade a pre-existing 802.
Wireless Interface Cards 14 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels NXA-WC80211GCF Spec ifications (Cont.) Radio T echnology : • Using 802.1 1b communication: DSSS (Direct Sequence S pread S p ectrum)/ CCK (Complementary Code Keying) • Using 802.
Wireless Interface Cards 15 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Installing the 802.11g Card and Antenna Upgrading the cards on an MVP in volves opening the panel enclosure, removing th e existing card, replacing it wit h the upgrade, and then closing the pane l enclosure, as described belo w .
Wireless Interface Cards 16 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Installing th e NXA-WC80211GCF 1. Grip the sides of the NXA-WC80211GCF an d insert it into the slot opening at a downw ard angle until the contact pins are secur ely attached to the pin sockets.
Wireless Interface Cards 17 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels 6. Use a grounded Phillips-head scre wdri ve r to insert and re- secure the two housing scre ws remov ed in Step 1. 7. Insert an y av ailable batteries back into th e battery compartm ent.
Wireless Interface Cards 18 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels.
Configuring Communications 19 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Configuring Communications Communication between the MVP and the Master consists of us ing ei ther W i reless Ethernet (DHCP , Static IP) or USB. References to Ethernet in this manual focus on the use of W irel ess Ethernet vi a the MVP’ s W iFi Card.
Configuring Communications 20 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Setting the Panel’ s Device Number In the Pr otected Setup page: 1. Press the Device Number f ield to open the Device Number ke ypad (FIG. 14). Enter a unique De vice Number assignment for the panel , and press Done to return to the Protected Setup page.
Configuring Communications 21 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Step 1: Configure the Panel’s Wireless IP Settings The first step to successfully setting up your internal wirele ss card is to configure the IP Settings section on the W ireless Settings page.
Configuring Communications 22 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels 2. T oggle the DHCP/Static field ( from the IP Settings section ) until the choice c ycles to Static . The IP Addr ess, Subnet Mask, and Gateway fi elds then become user-editable (r ed).
Configuring Communications 23 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels If a W AP is displayed in the list is not detected for 10 scans in a ro w it is then remo ved from the screen. In this way , a user can walk around a b uilding and see ac cess points come and go as th ey mo ve in and out of range.
Configuring Communications 24 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Configuring the Mode ro’s wireless card for unsecured access to a WAP200G In the Pr otected Setup page: 1. Press the W irele ss Settings butt on (located on th e lo wer-l eft) to open the W ireless Settings page.
Configuring Communications 25 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels 4. Press the red SS ID field (FIG. 19) to display an on-screen Network Name (SSID) keyboard. 5. In this k eyboard, enter the SSID name used on your tar get W ireless Access Point ( case sensi tiv e ).
Configuring Communications 26 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Automatically set SSID In the Pr otected Setup page: 1. Select Wireless Settings . 2. Press the Site Survey b utton. 3. Select a WEP secured W AP from within the Si te Surve y page, and press the Connect button .
Configuring Communications 27 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels 3. Press the Static WEP button to open the Static WEP Settings dialog (FIG.
Configuring Communications 28 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels As an e xample, enter the word AMXPanel using a 128-bit hex digit encryption.
Configuring Communications 29 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Refer to the NXA-W AP200G Instruct ion Manual for more de tailed setup and conf i guration procedures. Configuring multiple wireless Modero s to communicate to a target WAP20 0G 1.
Configuring Communications 30 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels USB NetLinx Studio can be setup to run a V irt ual Master where the PC acts as the Ma ster by supplying its o wn IP Address for communication to the panel. For a PC to establish a USB connection with a M odero panel, it must hav e the AMX USBLAN driv er installed.
Configuring Communications 31 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels The first time the panel is recognized by the PC as a ne w USB device, a USB d riv er installation popup windo w (FIG.
Configuring Communications 32 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels 3. Click the Communication s Settings button t o open the Co mmunications Settings dialog. 4. Click the NetLinx Master radio b utton ( fr om the Platform Selection section ).
Configuring Communications 33 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels 2. Launch NetLinx Studio 2.x (default location is Start > Pr ograms > AMX Control Disc > NetLinx Studio 2 > NetLinx Studio 2 ).
Configuring Communications 34 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels 14. Select Protected Setup > System Settings (located on the lo wer- left) to open the System Settings page (FIG. 30). 15. Press the blue T ype field ( from the Master Connec tion section ) until the choice cyc les to the word Ether n et.
Configuring Communications 35 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Using G4 Web Control to Interact with a G4 Panel The G4 W eb Control feature allows you to use a PC to interact with a G4 enable d panel via the web .
Configuring Communications 36 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels 12. From the W eb Passw ord ke yboard, ente r a unique alpha-numeric string to be assigned as the G4 Authentication session password associ ated with VNC web acce ss of this panel.
Configuring Communications 37 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Using your NetLinx Master to control the G4 panel Refer to your particular NetLinx Master’ s instruct ion manual for detailed information on how to download the latest firmw a re from www .
Configuring Communications 38 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels 8. In some cases, you might get a Connection Details dialog (FIG. 35) reque sting a VNC Server IP Address. This is the IP Address not the IP of the Master but of the target touch pa nel.
Upgrading MVP Firmw are 39 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Upgrading MVP Firmware Except for the MVP-KS (Kickstand for MVP Panels), all MVP panels and their accessories hav e on-board firmware which is upgradeable through the use of the latest NetLinx Studio.
Upgrading MVP Firmware 40 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Upgrading the Modero Fi rmware via the USB port Before beginning with th is section, v erify your panel is po wered and the T ype-A USB connector is securely inserted into the PC’ s USB port.
Upgrading MVP Firmw are 41 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels 4. Click on the NetLinx Master radio button ( fr om the Platform Selection section ) to indicate that you are working as a NetLinx Master .
Upgrading MVP Firmware 42 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels 5. If the panel f irmware v ersion is not the latest a v ailable; locate the latest firmw are f ile from the www .amx.com > Te c h C e n t e r > Downloadable Files > Firmware Files > Modero Panels section of the website.
Upgrading MVP Firmw are 43 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Upgrading the Docking Station Firmware via USB The follow ing accessory devi ces are firmware upgradeable: MVP-T.
Upgrading MVP Firmware 44 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Step 2: Upgrade t he Docking Station firmwa re via USB 1. Complete the proce dures outlined in the Step 1: Config ur e the panel for a USB Connection T ype section on page 40.
Upgrading MVP Firmw are 45 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels 10. Click the Reboot Device checkbox. This causes th e t ouch panel to reboot after the firmware update process is complete. The re boot of the panel can take up 30 seconds after the firmwar e pr ocess has finished.
Upgrading MVP Firmware 46 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels.
Setup Pages 47 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Setup Pages AMX Modero panels feature on- board Setup pages. Use the options in the Setup pages to access panel information and make v arious configuration changes.
Setup Pages 48 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Setup Page (Cont.) Connection Status icon: The icon in the upper- right corner of eac h Setup page shows online/offline state of the panel to the master . • Bright red - disconnected • Bright green - connected.
Setup Pages 49 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Navigation Buttons The follow ing Navigation b uttons (FIG. 44 and FIG. 45) appear on the left side of the Setup page: Custom Logo The custom logo feature allo ws a user to customize the boot splash screen with a JPEG image.
Setup Pages 50 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Protected Setup Pages The Pr otected Setup page (FIG. 46 and FIG. 47) prov ides secured ac cess to adv anc ed panel confi guration options, including communication and security settings.
Setup Pages 51 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Features on th e Protecte d Setup page include: Protected Setup Page Navigation Buttons: The buttons along on the left side of the page provide access to secondary Protected Setup pages (see following sections).
Setup Pages 52 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Protected Setup Navigation Buttons The Protected Setup Na vigation Buttons (FIG. 49 and FIG. 50) appear on the le ft of the panel screen when the Pr otected Setup page is currently acti v e.
Setup Pages 53 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Security Settings The Security button on the Protected Setup page has three settings: Standar d Security , Secure , and DoD .
Setup Pages 54 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels System Settings Page The System Settings page (FIG. 51 and FIG. 52) displays sets th e NetLinx Master’ s communication settings. The elements of this page include: FIG . 51 System Settings page (MVP-7500) FIG .
Setup Pages 55 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Refer to the Step 3: Choose a Master Connection Mode section on page 29 for more deta iled information on using the System Settings page.
Setup Pages 56 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Wireless Settings Page Use the options on the W ir eless Settings page (FIG. 53 and FIG. 54) to conf igure communication settings for the wireless CF card (802.11b/g), and r ead the de vice number assigned to the panel.
Setup Pages 57 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Wireless Settings Page (Cont.) IP Settings: Sets the IP communication values for the panel: DHCP/ST A TIC Sets the panel to either DHCP or S tatic communication modes. • DHCP - a temporary IP Addresses is assigned to the panel by a DHCP server .
Setup Pages 58 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Pressing the Simple or Enter prise b uttons at the bottom of the Information/Configur ation section open an appropriate W ireless Security window for Simple M ode (FIG. 55) or Enterprise Mode (FIG .
Setup Pages 59 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels FIG . 55 Wireless Security: Sim ple Mode Wireless Security: Simple Mode Security T ype: This field may be switched between WEP , WP A-PSK, and Open. If WEP is selected, the button to the right may be switched between 64 and 128 .
Setup Pages 60 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels FIG . 56 Wireless Se curity: Enterpr ise Mode Wireless Security: Enterprise Mode Security T ype: Pressing this field changes the secu rity type being used between EAP-PEAP , EAP-TTLS, EAP-TLS, EAP-LEAP , and EAP-F AST .
Setup Pages 61 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Wireless Settings The options on the W i r e less Security: Simple Mode and W ire less Security: Enterprise Mode windo ws allo w you to select from the wireless security methods supported by th e NXA-WC80211GCF W i-Fi card.
Setup Pages 62 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Refer to the Conf iguring a W ir eless Network Access section on page 20 for furthe r details on these security options. Refer to the Using the Site Surve y tool section on page 22.
Setup Pages 63 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Refer to the Configuring a W ireless N etwork Access section on page 20 for further details on these security options. Refer to the Using the Site S urve y tool section on page 22 for more inform ation on using this feature.
Setup Pages 64 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Refer to the Using the Site Surve y tool section on page 22 for more info rmation on using this tool. EAP-LEAP Setting s EAP (Extensible Authenti cation Protocol) is an En terprise au thentication protocol that ca n be used in both wired and wireless network en vironments.
Setup Pages 65 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels EAP-FAST Settin gs EAP-F AST (Flexible Authentication via Secure T unneling) security was designe d for wireless en vironments where security and ease of setup ar e equally desirable.
Setup Pages 66 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Refer to the EAP A uthentication section on page 166 for further deta ils on these security options. Refer to the Using the Site Surve y tool section on page 22 for more info rmation on using this feature.
Setup Pages 67 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels EAP-PEAP Settings PEAP (Protected Exte nsible Authenticat ion Protocol) was de veloped as a way to secure ly transmit authentic ation information, such as passwords, o ver a wireless network en vironment.
Setup Pages 68 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Refer to the EAP A uthentication section on page 166 for further deta ils on these security options. Refer to the Using the Site Surve y tool section on page 22 for more inform ation on using this feature.
Setup Pages 69 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Refer to the EAP Authentication section on page 166 for further de tails on these security options. Refer to the Using the Site S urve y tool section on page 22 for more inform ation on using this feature.
Setup Pages 70 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels EAP-TLS Settings TLS (T ransport Layer Security) was the original standard wire less LAN EAP authenticati on protocol.
Setup Pages 71 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Refer to the Using the Site S urve y tool section on page 22 for more info rmation on using this feature. Client certif icate config uration There are se v eral ways in which a client certi ficat e can be configured by an IT department.
Setup Pages 72 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Calibration Page This page (FIG. 57) allo ws you to calibrate the touch panel for accurate b utton selection. Press and hold the tw o lower button on both sides of th e display for 6 seconds to access the Calibration page (see FIG.
Setup Pages 73 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels G4 Web Control Settings/G4 Web Control Page An on-board VNC (V irtual Network Comput ing) server allo ws the panel to c onnect to any remo te PC running a VNC client. Once connected, the client can view and control the panel remotely .
Setup Pages 74 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Other Setting s The Other Settings button (FIG. 60 and FIG. 61) provides a menu to select the Cac he Settings/Cache Setup page, P asswor d Setup page, or SIP Settings page (MVP-8400 only) .
Setup Pages 75 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Cache Settings/Cache Se tup Page The Cac he Settings page (MVP-7500, FIG. 62) and Cache Setup page (MVP-8400, FIG. 63) c onfigures the allocation of memory for image cach ing. The G4 graphics engine cache s images to decrease load time of pre viously view ed images.
Setup Pages 76 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels The elements of this page include: Cache Settings/Cache Setup Page Elements Back: Saves all changes and returns to the previous page.
Setup Pages 77 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Setting the image cac he In the Pr otected Setup page: 1. Press the Cach e button in the Pr otected Setup Navigation Buttons section. This opens the Cache Settings/Cac he Setup page.
Setup Pages 78 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels SIP Settings Page (MVP-8400 only) The options on the SIP Settings page for the MVP-8400 (FIG. 65) enable you to es tablish netw ork settings for using your touch panel as an IP phone.
Setup Pages 79 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Features on this page include: Tools The T ools button(FIG. 66 and FIG. 67) pro vides a menu to select either the P anel Connection Logs/P anel Logs Pa g e section on page 80, the P anel Statistics P age section on page 81, or the Connection Utility P age section on page 83.
Setup Pages 80 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Panel Connection Logs/Panel Logs Page The options on the P anel Connection Logs page (FIG. 68) and the P anel Logs page (FIG. 69) allo w you to vie w and track the connection history of the panel.
Setup Pages 81 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Checking the Panel Conn ection Logs 1. Press the T ools button in the Pr otected Setup Navigation Buttons section. This opens the T ools menu. 2. W ithin the T ools menu, press the Pa nel L ogs button.
Setup Pages 82 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Features on this page include: FIG . 71 Panel Statistics page (MVP-8400) Panel Statistics Page Back: Saves all changes and returns to the previous page.
Setup Pages 83 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Checking the Panel Sta tistics 1. Press the T ools button in the Pr otected Setup Navigation Buttons section. This opens the T ools menu. 2. W ithin the T ools menu, press the Panel Statis tics button.
Setup Pages 84 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Connection Utility Page (Cont.) Connection Status icon: The icon in the upper-right corner of each Setup page shows online/offline st ate of the panel to the master . • Bright red - disconnect ed • Bright green - connected.
Setup Pages 85 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Using the Connection Util ity 1. Press the T ools button in the Pr otected Setup Navigation Buttons section. This opens the T ools menu. 2. W ithin the T ools menu, press the Connection Utility button.
Setup Pages 86 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Features on this page include: FIG . 77 Project Information page (MVP-8400) and co rresponding TPD 4 project properties tabs Project Information Page Back: Saves all changes and returns to the previous page.
Setup Pages 87 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Panel Infor mation Pag e The P anel Information page (FIG. 78 and FIG. 79) pro vid es detailed pa nel information. Project Information Page (Cont.) AMX IR 38K Port: Displays the AMX 38 kHz IR channel port used by the IR Emitter on the panel.
Setup Pages 88 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Features on this page include: FIG . 79 Panel Informatio n Page (MVP-8400) Panel Information Page Back: Saves all changes and returns to the previous page.
Setup Pages 89 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Time & Date Setup The options on the T ime & Date Setup page (FIG. 80 and FIG.
Setup Pages 90 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Features on this page include: Time & Date Setup Page Back: Saves all changes and returns to the previous page.
Setup Pages 91 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Audio Settings The MVP-8400 pro vides an A udio Settings page (FIG. 82 and FIG. 83) with options that allow y ou to adjust v olume lev els, set intercom sound and micr ophone le vels, and set panel sounds.
Setup Pages 92 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels En vironmental acoustics, personal voice le vel and amb ient nois e are all deciding factors when setting your mic and panel sound le vels. Consider your en vironment when adjusting sound le vels and use caution so as not to damage th e speaker .
Setup Pages 93 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Features on this page include: FIG . 85 Batteries Page (MVP-8400) Batteries Page Back: Saves all changes and returns to the previous page.
Setup Pages 94 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels EAP Security & Server Certificates - Overview The following EAP types all support a server certif icate: EAP-PEAP EAP-TTLS EAP-TLS All three of these certif icate-using se curity methods are documented in the fo llo w ing secti ons.
Setup Pages 95 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels If a server certificate is us ed, it should first be do wnloaded into the panel and the Certif icate A uthority f ield should then be set to the name of that cert ificate file.
Setup Pages 96 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels.
Programming 97 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Programming Overview Y ou can program this touch pane l, using the commands in this section, to perform a wide v ariety of operations using Send_Commands and v ariable te xt commands.
Programming 98 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Page Commands (Cont. ) @DPG Delete a specific popup page from specified popup group if it exists. Syntax: "'@DPG-<popup page name>;<popup group name>'" Va r i a b l e : popup page name = 1 - 50 ASCII characters.
Programming 99 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Page Comm ands (Cont .) @PP A Close all popups on a specified page. If the page name is empty , the current page is used. Same as the ’Clear Page’ command in TPDesign4. Syntax: "'@PPA-<page name>'" V ariable: page name = 1 - 50 ASCII characters.
Programming 100 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Page Commands (Cont. ) @PPM Set the modality of a specific popup page to Modal or NonModal. A Modal popup page, when active, only allows you to use the buttons and featur es on that popup page.
Programming 101 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Page Comm ands (Cont .) @PSP Set the show effect position. Only 1 coordinate is ever needed for an effe ct; however , the command will specify both. This command sets the location at which the effect will begin at.
Programming 102 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Programming Numbers The following information pro vides the progra mming numbers for colors , fonts, and borders. Colors can be used to set the colors on buttons, sliders, a nd pages.
Programming 103 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels RGB Values for all 88 Basic Colors (Cont.) Index No . Name Red Gr een Blue 13 Light Y ellow 223 223 0 14 Y ellow 191 191 0 15 Medi.
Programming 104 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels RGB Values for all 88 Basic Colors (Cont.) Index No . Name Red Gr een Blue 57 Medium Purple 80 0 159 58 Dark Purple 64 0 127 59 V .
Programming 105 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Font styles and ID numbers Font styles can be u sed to program th e te xt fonts on buttons, slid ers, and pages. Th e following chart sho ws the default font type and their respecti ve ID numbers generated by TPDesig n4.
Programming 106 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels TPD4 Border Styles by Name (Cont.) No. Border styles No. Bor der styles 1 1 Circ le 45 55 Double Bevel -L 12 Circle 55 56 Double B.
Programming 107 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels TPD4 Border Styles by Name (Cont.) 99 Menu T op Rounded 15 128 Menu Right Rounded 1 15 100 Menu T op Rounded 25 129 Menu Right Rou.
Programming 108 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels "^" Button Commands These Button Commands are used in Ne tLinx Studio and are case insensitive. All commands that begin with " ^ " ha ve the capability of assigning a variable te xt address range and bu tton state range.
Programming 109 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^BAU Append unicode text. Same format as ^UNI. Syntax: "'^BAU-<vt addr range>,<button states range>,<unicode text>'" V ariable: variable text address range = 1 - 4000.
Programming 110 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels "^" Button Commands (Cont .) ^BCT Set the text color to the specified color . Only if the specified text color is not the same as the curren t color . Note : Color can be assigned by color name (without spaces), number or R,G ,B value (RRGGBB or RRGGBBAA).
Programming 111 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^BIM Set the input mask for the specified address. Syntax: "'^BIM-<vt addr range>,<input mask>'" V ariable: variable text address range = 1 - 4000.
Programming 112 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels "^" Button Commands (Cont .) ^BMC Button copy command. Copy attributes of the source button to all the destination buttons. Note that the source is a single button state. Each state must be copied as a separate command.
Programming 113 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^BMF Set any/all button parameters by sending embedded codes and data. Syntax: "'^BMF-<vt addr range>,<button states range>,<data>'" V ariables: variable text address char array = 1 - 4000.
Programming 114 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels "^" Button Commands (Cont .) ^BMF (Cont.) ’%GU<bargraph ramp up>’ = Set the bargraph ramp up time in intervals of 1/10 second. ’%GD<bargraph ramp down>’ = Set the bargra ph ramp down time in 1/10 second.
Programming 115 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^BMI Set the button mask image. Mask image is used to crop a borderless butt on to a no n-square shape.
Programming 116 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels "^" Button Commands (Cont .) ^BNC Clear current Ta k e N o t e annotations. Syntax: "'^BNC-<vt addr range>,<command value>'" Va r i a b l e : variable text address range = 1 - 4000.
Programming 117 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^BOR Set a border to a specific border style associated with a border value for those buttons with a defined address range. Refer to theBorder Styles and Programming Numbers table on page 105 for more information.
Programming 118 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels "^" Button Commands (Cont .) ^BSF Set the focus to the text area. Note : Select one button at a time (single vari able text address). Do not assign a variable text address range to set focus to multiple buttons.
Programming 119 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^BVP Set the network password for the specified address. Syntax: "'^BVP-<vt addr range>,<network password>'" V ariable: variable text address range = 1 - 4000.
Programming 120 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels "^" Button Commands (Cont .) ^DPF Delete page flips from button if it already exists. Syntax: "'^DFP-<vt addr range>,<actions>,<page name>'" Va r i a b l e : variable text address range = 1 - 4000.
Programming 121 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^GDI Change the bargraph drag increment. Syntax: "'^GDI-<vt addr range>,<bargraph drag increment>'" V ariable: variable text address range = 1 - 4000.
Programming 122 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels "^" Button Commands (Cont .) ^GRU Change the bargraph ramp-up time in 1/10th of a second. Syntax: "'^GRU-<vt addr range>,<bargraph ramp up time>'" Va r i a b l e : variable text address range = 1 - 4000.
Programming 123 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^IRM Set the IR channel. Pulse the given IR channel for onTime in tenths of seconds. Delay offT ime in tenths of a second before the next IR pulse is allowed.
Programming 124 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels "^" Button Commands (Cont .) ^JST Set text alignment using a numeric keypad layout for those buttons with a defined address range. The alignment of 0 is followed by ',<left>,<top> '.
Programming 125 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^SKT Receive touch information on specified socket. Syntax: '^SKT-<0=disable socket, greater than 1023=enable s ocket on specified port> Only socket values equal to or greater t han 1024 are valid.
Programming 126 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Miscellaneous MVP Stri ngs back to the Master The following tw o strings are sent by the MV P panel back to the communicating Master: "^" Button Commands (Cont .) ^TXT Assign a text string to those buttons with a defined address range.
Programming 127 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels MVP Panel Lock Passcode commands These commands are used to maintain a passcode list. From certain panels a password must be entered to rem ove the panel from its cradle. Only the pass code is entered.
Programming 128 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Text Effects Names The follo w ing is a listing of text ef fects names (associated with the ^TEF command on page 125).
Programming 129 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Button Query Commands Button Query commands reply b ack with a custom e vent. There will be one custom ev ent for each button/state combination. Each query is assi gned a unique custom ev ent type.
Programming 130 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels These f ields are popula ted dif ferently for each query com mand. The te xt length (String Encode) field is not used in an y command. Button Query Commands ?BCB Get the current border color .
Programming 131 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Button Query Commands (Cont.) ?BCT Get the current text color . Syntax: "'?BCT-<vt addr range>,<button states range>'" V ariable: variable text address range = 1 - 4000.
Programming 132 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Button Query Commands (Cont.) ?BOP Get the overall button opacity . Syntax: "'?BOP-<vt addr range>,<button states range>'" Va r i a b l e : variable text address range = 1 - 4000.
Programming 133 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Button Query Commands (Cont.) ?BWW Get the current word wrap flag status. Syntax: "'?BWW-<vt addr range>,<button states range>'" V ariable: variable text address range = 1 - 4000.
Programming 134 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Button Query Commands (Cont.) ?FON Get the current font index. Syntax: "'?FON-<vt addr range>,<button states range>'" Va r i a b l e : variable text address range = 1 - 4000.
Programming 135 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Button Query Commands (Cont.) ?JSB Get the current bitmap justification. Syntax: "'?JSB-<vt addr range>,<button states range>'" V ariable: variable text address range = 1 - 4000.
Programming 136 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Button Query Commands (Cont.) ?JST Get the current text justification. Syntax: "'?JST-<vt addr range>,<button states range>'" Va r i a b l e : variable text address range = 1 - 4000.
Programming 137 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Button Query Commands (Cont.) ?ST A Get the XML panel statistics. Returned in MUL TIPLE Custom events (size of strings are limited per message). V alues in the Custom event displays the number of messages and how many total bytes of xml data.
Programming 138 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Button Query Commands (Cont.) ?TEF Get the current text effect name. Syntax: "'?TEF-<vt addr range>,<button states range>'" Va r i a b l e : variable text address range = 1 - 4000.
Programming 139 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Panel Runtime Operations Serial Comm ands are used in th e AxcessX T erminal Emul a tor mode. Thes e commands a re case ins ensitive. Button Query Commands (Cont.) ?WIF Get the wireless network information.
Programming 140 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Panel Runtime Operatio n Commands (Cont.) @AKP Pop up the keypad icon and initialize the tex t string to that specified. Keypad string is set to null on power up and is stored until power is lost.
Programming 141 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Panel Runtime Operat ion Commands (Cont.) PKEYP Present a private keypad. Pops up the keypad icon and initializes the text string to that specified. Keypad displays a '*' instead of the numbers typed.
Programming 142 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Panel Runtime Operatio n Commands (Cont.) @TKP Present a telephone keypad. Pops up the keypad icon and initializes the text string to that specified.
Programming 143 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Input Commands These Send Commands are case insensiti ve. Input Comma nds ^CAL Put panel in calibration mode. Syntax: "'^CAL'" Example: SEND COMMAND Panel,"'^CAL'" Puts the panel in calibration mode.
Programming 144 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Embedded codes The following is a list of G4 compatible embedded codes: Embedded Codes Decimal numbers Hexidecimal values Vir tual.
Programming 145 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Panel Setup Commands These commands are case ins ensitiv e. Panel Setup Commands ^MUT Set the panel mute state. Syntax: "'^MUT-<mute state>'" V ariable: mute state= 0 = Mute Off and 1 = Mute On.
Programming 146 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Dynamic Image Commands The following table describe s Dynamic Image Commands. Dynamic Image Commands ^BBR Set the bitmap of a button to use a par tic ul a r resource.
Programming 147 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels ^RAF, ^RMF - Embedded Codes The ^RAF and ^RMF commands add and modify any and all resour ce parameters by sending embedded codes a.
Programming 148 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Escape Sequences The ^RAF and ^RMF commands support the replacement of any special escape sequences in the filename (specif ied by the %F embedded code) with the corresponding data obtaine d from the system as outlined in the table belo w: For instance, http://www .
Programming 149 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Intercom Commands The follo wing is a list of Intercom Commands: Intercom Commands ^MODEL? Sets model name. Panel model name. If the panel supports interc om hardware it will respond with its model name as shown in the response below.
Programming 150 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels SIP Commands The follo wing table list s and describes SIP commands that are generated from the touch panel. Intercom Co mmands (C ont.) ^ICM-T ALK ^ICM-LISTEN Intercom modify command.
Programming 151 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels The follow ing table lists and descri bes SIP commands that are sent to the touch panel to manage calls. SIP Commands (Cont.) ^PHN- LINEST A TE Indicates the current state of each of the available connections used to manage calls.
Programming 152 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels SIP Commands (Cont.) ^PHN- AUTOANSWER Enables or disables the auto-answer feature of the phone.
Programming 153 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels The follo wing table lists and describes SI P setup commands. Using an y of these co mmands causes the cur rent user to go offline. SIP Commands (Cont.) ?PHN-PRIV ACY Queries the st ate of the privacy feature.
Programming 154 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels SIP Commands (Cont.) ^PHN-SETUP- STUNADDR Sets the IP address for the STUN server . Syntax: "’^PHN-SETUP-STUNADDR, <IP>’" Va r i a b l e : IP = The IP address for the STUN server Example: SEND_COMMAND Panel,"’^PHN-SETUP-STUNADDR, 192.
Panel Calibration 155 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Panel Calibration This section outlines the steps fo r calibrating the touch panel. It is r ecommended that you ca librate the panel both befor e its initial use and after completing a firmwar e download.
Panel Calibration 156 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Testing your Calibration 1. Press and hold down the on-screen Calibration button for 6 seco nds to enter the Calibration T est page (FIG. 90). 2. Press anywhere on this page to confirm the on-screen crossh airs match your touch points.
Appendix A: Text Formatti ng 157 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Appendix A: Text Formatting Text Formatting Codes for Bargraphs/Joysticks T ext formatting codes for bar graphs p.
Appendix A: Text Formatting 158 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Text Area Input Masking T ext Area Input Masking may be used to limit the al lowed/correct characters that are entered into a text area.
Appendix A: Text Formatti ng 159 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Input Mask Ranges These ranges al low a user to specify t he minimum and maximum nume ric v alue for a f ield. Only one range is allowed per field. Using a range im plies a numeric entry ONLY .
Appendix A: Text Formatting 160 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels ev aluated. Overflo w continues to work unt il a field with no o verflo w value is set or no more fields remain (i.
Appendix A: Text Formatti ng 161 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Other used escape sequences include: Escape Sequences Sequence Panel Infor mation $DV D evice Number $SY System N.
Appendix A: Text Formatting 162 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels.
Appendix B - Wireless Technology 163 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Appendix B - Wireless Technology Overview of Wireless Technology 802.11b/2.4 GHz and 802.11a/5 GHz are the two m ajor WLAN standard s and both operate using radio frequency (RF) technology .
Appendix B - Wireless Technology 164 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels Terminology 802.1x IEEE 802.1x is an IEEE standard that is b uilt on the Internet st andard EAP (Extensible Auth entication Protocol). 802.1x is a standard for passing EAP messages over either a wired or wireless LAN.
Appendix B - Wireless Technology 165 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels WPA2 Also kno w as IEEE 802.11i, this is an amendment to the 802.
Appendix B - Wireless Technology 166 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels EAP Authentication EAP (Extensible Authentication Prot ocol) is an Enterprise auth entication protocol that can be used in both a wired and wireless network en vironment.
Appendix B - Wireless Technology 167 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels EAP Communicatio n Overview EAP Authentication goes a step be yond just encry pting data transfers, b ut also re quires that a set of credentials be va lidated before the client (panel) is al lowed to connect to the rest of the netw ork (FIG.
Appendix B - Wireless Technology 168 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels 6. Press the Reboot button both to sa ve any changes and to restart the panel. Rememb er that the panel’ s connection type must be set to USB prior to rebooting the panel and prior to inserting the USB connector .
Appendix B - Wireless Technology 169 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Uploading a Certificate File 1. Install the latest AMX USB LAN LINK dri ver onto your computer by inst alling the latest ve rsions of either TPDesign4 or NetLinx Studio2.
Appendix B - Wireless Technology 170 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels.
Appendix C: Troubleshooting 171 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Appendix C: Troubleshooting Overview This section describes the solutions to possible hardw are/fir mware issues that could arise during the common operation of a Modero touch panel.
Appendix C: Troubleshooting 172 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels 2. V erify the proper NetLinx Master IP and connection methods entered into th e Master Connection section of the System Settings page.
Appendix C: Troubleshooting 173 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels If the panel already contains a large enough f ile, subsequent do wnloads will take up more space than is a vailable and could often corrupt the Compact Flash. The demo file th at typically ships with G4 panels is one such file .
Appendix C: Troubleshooting 174 MVP-7500/8400 Modero Viewpoint Wirele ss Touch Panels.
Appendix C: Troubleshooting 175 MVP-7500/8400 Modero Viewpoin t Wireless Touch Panels.
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Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté AMX MVP-7500/8400 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du AMX MVP-7500/8400 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation AMX MVP-7500/8400, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le AMX MVP-7500/8400 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le AMX MVP-7500/8400, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du AMX MVP-7500/8400.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le AMX MVP-7500/8400. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei AMX MVP-7500/8400 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
