Manuel d'utilisation / d'entretien du produit 53i IP Phone du fabricant Aastra
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53i IP Phone User Guide Release 2.1 41-001199-00 Rev 01.
Aastra Telecom does n ot accept li ability fo r any damages and/or long distance charges, which resul t from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom is not liable for technical or editori al errors or omissions contained within this documentat ion.
Model 53i IP Phone User Guide iii Software License Agreement Software License Agreement Aastra T elecom Inc., hereinafter known as "S eller", grants to Customer a personal, worldwide, non-tr.
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Table of Contents v Table of Contents Softwar e License Agr eement ........... ........ ........... ............ ........ ........... ....... iii About This Guide ... ......... ........... ........... ......... ........... ........... ........... ....
Table of Contents Table of Contents vi Do Not Disturb (DND) Key .. ........... ........... .... ... ......... ...... ......... ......... ......... ......... 48 Busy Lamp Field (BLF) Key ............ ......... ......... ........... ......... ......... .
Table of Contents vii Table of Contents Enable/Di sable Call Waiti ng ....... ......... ......... ......... ......... ......... ......... ......... ......... 118 Play Call Wait ing Tone ....... ........ ......... ......... ......... ......... ........
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Model 53i IP Phone User Guide 1 About This Guide About This Guide This guide explains how to use your ne w 53i phone. Not all features listed are available by default. Contac t your System Administrator to find out which features and service s are av ailable on your system.
2 Model 53i IP Phone User Guide Introduction Introduction This 53i IP telephone has all the features of a regula r business phone, allowing you to make and rec eive calls , transfer , conference and more. The 53i I P telephone provides communications over an IP Network us ing the SIP IP telephony pro tocol.
Model 53i IP Phone User Guide 3 Introduction Installation and Setup If your System Administrator has not already setup your 53i phone, please refer to the Aastra 53i Installation Guide for basic installation and physical setup of the 53i.
4 Model 53i IP Phone User Guide Getting Started Getting Started The 53i must be set up and configured prior to its first use. Th is section describe s phone behavior and start up screens you may se e when the phone is first plugged in, or when it is restarted.
Model 53i IP Phone User Guide 5 Getting Started If language packs were loaded to your phon e by your System Administrator , the following screen displays during startup. When the configuration update is complete , the phone displays the following screens.
6 Model 53i IP Phone User Guide Getting Started Idle Screens Idle Scr een 1 When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle S tate screen: The Idle S tate screen lists your name (SIP sc reen name), extension (or phone number), and day , date, and ti me.
Model 53i IP Phone User Guide 7 Getting Started Incomplete Configuration If your phone displays an " Incomp lete Config " message without any extension or user name at the end of the start u.
8 Model 53i IP Phone User Guide IP Phone Keys and Key Descriptions IP Phone Keys and Key Descriptions The following sections describe the various 53i phone key functions, and how they help you make and manage your calls and caller information.
Model 53i IP Phone User Guide 9 IP Phone Keys and Key Descriptions Line/Call Appearance key - Connects you to a line or call. The Aastra 53i IP phone supports up to 3 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifti ng the handset.
10 Model 53i IP Phone User Guide IP Phone Keys and Key Descriptions Programmable keys - Six T op Keys: 4 ar e programmable keys. Note: Keys 1 and 2 are hardcoded a s the SA VE and DELETE keys, respectively , and cannot be a ltered.
Model 53i IP Phone User Guide 11 Methods for Customizing Your Phone Methods for Custo mizing Your Phone There are two ways to customize specific options on your phone: • Using the Options key on the IP Phone • Using the Aastra W eb UI in an In ternet browser window from your PC.
12 Model 53i IP Phone User Guide Methods for Customizing Your Phone Simpli fied Opti ons Me nu Y our System Administrator may configure a simplified options menu for your phone. The following tab le indicates the options that may appear on your phone if the simplified options menu is applied.
Model 53i IP Phone User Guide 13 Methods for Customizing Your Phone Using the IP Phone UI 1. Press the Options key on the phone to enter the Options List. 2. Use and to scroll through the list of options, or press the number corre- sponding to the Option .
14 Model 53i IP Phone User Guide Methods for Customizing Your Phone Phone Options via the Aastra Web UI In addition to the IP Phone UI options, you can customiz e additional options on the IP Phone using the Aastra W eb UI. In orde r to access your phone using the Aastra W eb UI, you need to know your phone’ s IP addr ess.
Model 53i IP Phone User Guide 15 Methods for Customizing Your Phone The Network S tatus window displays for the IP phon e you are accessing.. 3. Y ou can logout of the Aastra W eb UI at any time by clicking Log Off .
16 Model 53i IP Phone User Guide Methods for Customizing Your Phone The following categories display in th e side menu of the Aastra W eb UI: St a t u s , Operation, Basic Settin gs . Headings Descriptions Status The Statu s section displays the network status and the MAC address of the IP phone.
Model 53i IP Phone User Guide 17 Methods for Customizing Your Phone Basic Settings Preferences - Allows you to enable/ disable the following: • Suppress DTMF Playback • Display DTMF Digits • Cal.
18 Model 53i IP Phone User Guide Phone Status Phone Status Y ou can view the status of your phone using the IP Phone UI or the Aastra W eb UI. Phone Status via IP Phone U I The " Phone S tatus " option on the IP phone displays th e status of your p hone to the LCD display .
Model 53i IP Phone User Guide 19 Phone Status 3. Select " IP&MAC Addresses " and press the 4 key . The IP address of your 53i IP phone displays in the " IP Address " field. Phone Status via the A astra Web UI After accessing your phone via the Aastra W eb UI, the first screen to display is the phone’ s Status Screen.
20 Model 53i IP Phone User Guide Customizing Your Phone Customizing Your Phone The following paragraphs desc ribe the options available fro m either the IP Phone UI, the Aastra W eb UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets Y ou can configure ring tones and ring tone sets on the IP phone.
Model 53i IP Phone User Guide 21 Customizing Your Phone Ring Tone Sets In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phone.
22 Model 53i IP Phone User Guide Customizing Your Phone 1. Click on Basic Settings->Preferences->Ring T ones . For global configuration: 2. In the " Ring T ones " section, select a country from the " To n e S e t " field. V alid values are Austr alia , Eur ope, Franc e , Germany , Italy , UK , Mexico , and US .
Model 53i IP Phone User Guide 23 Customizing Your Phone Contrast Level The " Contrast Level " option on the IP phone allows yo u to set the amount of light that illuminates the LC D display . Use this option to set the preference of contrast level.
24 Model 53i IP Phone User Guide Customizing Your Phone Set Audio The " Set Audio " option o n the IP Phone allows you to set the audio mode fo r your IP phone. It also allows you to set the volume level of the headset microphone. Y ou can set Audio on your IP phone using the IP Ph one UI only .
Model 53i IP Phone User Guide 25 Customizing Your Phone Headse t Mic Volum e The "Headset Mic V olume" opt ion allows y ou to set the volume level for the headset microphone. Setting Audio Mode and H eadset Mic Vo lume 1. Press on the phone to enter the Options List.
26 Model 53i IP Phone User Guide Customizing Your Phone Time and Date On the IP phones, you can configure the following: • T ime and date • T ime and date format • T ime zone • Daylight saving.
Model 53i IP Phone User Guide 27 Customizing Your Phone 7. Select a date format from the list of opti ons. Default is Sun Jan 2 . V alid values are: • Sun Jan 2 (Default) • 2-Jan-00 • 2000 01 02 • 02/01/2000 • 02/01/00 • 02-01-00 • 01/.02/00 •J a n 2 • 2 Jan 2000 • Sun 2 Jan •2 J a n • 02.
28 Model 53i IP Phone User Guide Customizing Your Phone 1. Click on Basic Settings->Pr eferences ->Time and Date Setting . 2. In the “Time Format” field, select the time fo rmat you want to use on your phone. V alid values are: 12h (12 hour format) (default) 24h (24 hour fo rmat) 3.
Model 53i IP Phone User Guide 29 Customizing Your Phone Languag e The IP phones support several different language s. Y ou can have the IP Phone UI and the Aastra W eb UI display in a specific language as required. When you set the language to use, all of the display screens (menus, serv ices, options, configuration parameters, etc.
30 Model 53i IP Phone User Guide Customizing Your Phone 1. Click on Basic Settings->Pr eferenc es->Languag e Settings. 2. In the “ W ebpage Language ” field, select a language to apply to the Aastra W eb UI. The IP phone supports the following languages: English (defaul t) French Spanish German Italian 3.
Model 53i IP Phone User Guide 31 Customizing Your Phone User Password This category allows you to change the user password for your phone. Changing your password ensures that only you can alte r your phone settings, a nd helps keep your system secure.
32 Model 53i IP Phone User Guide Customizing Your Phone 1. Click on Operation-> User Passwor d . 2. In the " Current Password " field, enter the current user password . 3. In the " New Password " field, enter the new user password.
Model 53i IP Phone User Guide 33 Customizing Your Phone Resetting a User Password If you for get your password, you can reset it and enter a new password. The reset user password feature rese ts the password to the factory default which is blank (no password).
34 Model 53i IP Phone User Guide Customizing Your Phone Restarting your phone Y ou may want to restart your phone to check for updates for your phone on the server . Y ou may occasionally need to rest art your phone to set changes or updates to your phone or network settings.
Model 53i IP Phone User Guide 35 Customizing Your Phone Phone Lock Y ou can lock your phone to prevent the phone from being used or configured. Y ou can lock the phone using any of the following: • At the path Options->Phone Lock on the IP Phone UI.
36 Model 53i IP Phone User Guide Customizing Your Phone 1. Click on Operation->Phone Lock . Lock the Phone 2. In the " Lock the Phone? " field, click . The phone locks dynamically and di splays the foll owing message: " Phone is lock ed ".
Model 53i IP Phone User Guide 37 Customizing Your Phone Defining an Emergency Dial Plan Public telephone networks in countries around the worl d have a single emergency telephone number (emergen cy ser vices number), that allo ws a caller to contact local emergency services for assistance when required.
38 Model 53i IP Phone User Guide Customizing Your Phone Define a n Emerge ncy Dial Plan Use the following procedure to specify th e nu mbers to use on your phone for dialing emergency services in your area.
Model 53i IP Phone User Guide 39 Line Keys and Programmable Keys Line Keys and Pr ogrammable Keys This section describes the Mu ltiple Li ne/Call Appearanc e Keys (L1, L2, and L3) and the customizable programmable keys located at the top left on the phone.
40 Model 53i IP Phone User Guide Line Keys and Programmable Keys Programmable Keys There are six function keys on the 53i phone, 4 of which are programmable, located to the left of the paper label. Y ou can use the Aastra W eb UI only , to c onfigure key functions.
Model 53i IP Phone User Guide 41 Line Keys and Programmable Keys Programmable keys can also be set up to qu ickly to access fea tures such as Call Return (*69) or V oicemail. Key Functio n Description XML Indicates the key is configured to accept an XML application for accessing cu stomized XML services.
42 Model 53i IP Phone User Guide Line Keys and Programmable Keys Line Key Y ou can set a programmable key to act as a line/call appearan ce key on the 53i. The programmable key acts as a line that behaves the same as a har d line key (L1, L2, and L3) .
Model 53i IP Phone User Guide 43 Line Keys and Programmable Keys Speeddial Key The normal function of the sp eeddial option allows you to dial a number quickly by pressing a programmable key configured for speeddialing.
44 Model 53i IP Phone User Guide Line Keys and Programmable Keys After entering the number , the prompt, " Us e Save to end " displays on the screen. 3. Press Save to save the number as a speeddial key . By default, the phone automa tically assigns the speeddial key to line 1 if avail- able.
Model 53i IP Phone User Guide 45 Line Keys and Programmable Keys 1. Press the Save key . The screen displays " Save to? " 2. Select a P rogrammab le key you wan t to save to. 3. At the " Enter Number " prompt, use the dial pa d key to enter the number .
46 Model 53i IP Phone User Guide Line Keys and Programmable Keys Creating a Speed dial Key Using the Aastra Web UI 1. Click on Operation->Pr ogrammable Keys. or Click on Operation->Expansion Module <N> . 2. Select from "Key 3" throu gh " Key 6 ".
Model 53i IP Phone User Guide 47 Line Keys and Programmable Keys Saving an Entry from the Redial, Calle rs, or Director y Lists to a Speeddial Key Use the following procedure to save an en try from your Directory List, Callers List, or Redial List on the IP phone.
48 Model 53i IP Phone User Guide Line Keys and Programmable Keys Do Not Disturb (DND) Key The IP phones have a feature you can enable called "Do not Disturb (DND).
Model 53i IP Phone User Guide 49 Line Keys and Programmable Keys Busy Lamp Field (BLF) Key The BLF feature on the IP phones allows a specific extension to be monitored fo r state changes. BLF monitors the status (busy or idle) of extensions on the IP phone.
50 Model 53i IP Phone User Guide Line Keys and Programmable Keys BLF List Key (For use with the BroadSoft Br oadworks Rel 13 or higher platform only) The BLFList feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature.
Model 53i IP Phone User Guide 51 Line Keys and Programmable Keys Configuring a BLF List Key The BLF List function can be configured on the 53i using the Aastra W eb UI only . If you set a key to use BLF/List, you must also enter a BLF List URI at Operation- >Programma ble Keys -> Services .
52 Model 53i IP Phone User Guide Line Keys and Programmable Keys Flash Key Y ou can set a programmable key to generate a flash event when it is pressed on the 53i.
Model 53i IP Phone User Guide 53 Line Keys and Programmable Keys Automatic Call Distribution ( ACD) Key (f or Sylantro Servers) The 53i and any attached Expansion Modul es support Automatic Call Distribution (ACD) for Sylantro servers.
54 Model 53i IP Phone User Guide Line Keys and Programmable Keys Configur ing an Autom atic Call Di stributi on (ACD) Ke y Use the following procedure to configure ACD on the 53i IP Phone. 1. Click on Operation->Pr ogrammable Keys. or Click on Operation->Expansion Module <N> .
Model 53i IP Phone User Guide 55 Line Keys and Programmable Keys Using the ACD Feature on your IP Pho ne The ACD feature allows you to login to a p hone queue in order to receive distributed calls on your IP phone. T o login to a pho ne queu e, you must preconfigure an ACD programmable key on your IP Phone as de scribed in the previous procedure.
56 Model 53i IP Phone User Guide Line Keys and Programmable Keys 4. Using your keypad, enter your Password (p rovided by y our System Administra- tor) and press the Key . 5. Press 4 (Login) to login to the queue. Y ou are logged into the queue an d the following screen displays.
Model 53i IP Phone User Guide 57 Line Keys and Programmable Keys Directed Call Pickup/Gro up Call Pickup Keys (for Sy lantro Servers) Aastra IP phones support the Directed Ca ll Pickup (DCP) and Group Call Pickup (GCP) features. The DCP/GC P feature allows you to intercep t - or pickup - a call o n a monitored extension.
58 Model 53i IP Phone User Guide Line Keys and Programmable Keys 4. In the “ Va l u e ” field, specify the extension you want to intercept when you press this softkey . For example: 2200 . 5. In the " Line " field, select the line for which to apply the Directed Call Pickup con- figuration.
Model 53i IP Phone User Guide 59 Line Keys and Programmable Keys Using Directed Call Pickup/ Group Call Pickup Use the following procedure for the DCP/GCP feature on your phone. Using Directed Call Pickup (DCP) 1. When the monitored exte nsion receiv es a call, press the DCP Key to pick up the call.
60 Model 53i IP Phone User Guide Line Keys and Programmable Keys XML Key The 53i IP phone has a feature you can enable called " XML " (Extensible Markup Language). XML is a markup language much like HTML. Y our System Administrator can create customized XML menu services and load them to your IP phone.
Model 53i IP Phone User Guide 61 Line Keys and Programmable Keys Configuring an XML Key 1. Click on Operation->Pr ogrammable Keys . or Click on Operation->Expansion Module <N>. 2. Select a "Key 3" through " Key 6 ". 3. In the " Hard Ke y " field, sel ect XML to apply to the programmab le key .
62 Model 53i IP Phone User Guide Line Keys and Programmable Keys Sprecode Key Y ou can set a programmable key to automa tically activa te specific services of fered by the server .
Model 53i IP Phone User Guide 63 Line Keys and Programmable Keys Park/Pickup Ke ys The 53i phone has a park and pickup call feat ure that allows you to park a call and pickup a call wh en required. The IP phones support the Park/Pickup fe ature on the Asterisk, BroadW orks, Sylantro, and ININ PBX servers.
64 Model 53i IP Phone User Guide Line Keys and Programmable Keys Configuring Park/Pickup Keys Use the following procedure to configure park/pickup on the 53i phone. 1. Click on Operation->Pr ogrammable Keys. 2. Select two keys from "K ey 3" through " Key 6 ".
Model 53i IP Phone User Guide 65 Line Keys and Programmable Keys Using the Par k Call/P ickup P arked C all Fe ature Use the following procedure on the IP phone to park a call and pick up a parked call. Park a Call 1. While on a live cal l, press the " Park " programmable key .
66 Model 53i IP Phone User Guide Line Keys and Programmable Keys Last Call Return (lcr) Key (for Syla ntro Servers) Using the Aastra W eb UI, you can configure the "Last call return " (lcr) function on a key . This feature is for Sylantro servers only .
Model 53i IP Phone User Guide 67 Line Keys and Programmable Keys Directory Key By default, the 53i h as a Directory key configured on Key 3. However , using the Aastra W e b UI, you can assign the Directory key to another available key if required (Key 3 through Key 6).
68 Model 53i IP Phone User Guide Line Keys and Programmable Keys Callers List Key By default, the 53i h as a Callers List ke y configured on Key 4. However , using the Aastra W eb UI, you can assign the Callers List key to anothe r available key if required (Key 3 through Key 6).
Model 53i IP Phone User Guide 69 Line Keys and Programmable Keys Transfer Key By default, the 53i h as a T ransfer key configured on Key 5. However , using the Aastra W eb UI, yo u can assign the T ransfer key to anothe r available key if r equired (Key 3 through Key 6).
70 Model 53i IP Phone User Guide Line Keys and Programmable Keys Conferenc e Key By default, the 53i h as a Conference key configured on Key 6. However , using the Aastra W eb UI, you can assign the Confer ence key to another available key if required (Key 3 through Key 6).
Model 53i IP Phone User Guide 71 Line Keys and Programmable Keys Intercom Key By default, the IP phone allows incomin g intercom calls to be automatically answered without having to set up an Icom key on your phon e.
72 Model 53i IP Phone User Guide Line Keys and Programmable Keys Using th e Icom Ke y ( for Outgoing Intercom Calls ) 1. Press the Icom key . 2. Enter the extension number of the person you want to intercom or the BLF softkey for that extension.
Model 53i IP Phone User Guide 73 Line Keys and Programmable Keys None Key Y ou can set a key to force a blan k entry on the IP phone display for a specific key . Y ou do this by setting the key to " none ". If a particular key is not defined, it is ignored.
74 Model 53i IP Phone User Guide Line Keys and Programmable Keys Phone Lock Key Y ou can configure a programmable key on th e phone to use as a lock/unlock key . Y ou assign the function of the key as “ Phone Lock ”. Use the following procedure to configure a programmable key as a lock/unlock key in the Aastra W eb UI.
Model 53i IP Phone User Guide 75 Line Keys and Programmable Keys Using the Lock/Unlock Key on the IP Phone After configuring a programmab le key as a lock/unlock key , refer to the following procedure to use the key on the IP phone. Lock the Phone 1. Press the Lock programmable key .
76 Model 53i IP Phone User Guide Line Keys and Programmable Keys Deleting a Key Use the following procedure to delete a programmable key function using the Aastra W eb UI. 1. Click on Operation->Pr ogrammable Keys . or Click on Operation->Expansion Module <N>.
Model 53i IP Phone User Guide 77 Making Calls Making Calls This section describes ways to make calls on your 53i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone of f-hook by: • lifting the handset • pressing or • pressing a line/call appearance button.
78 Model 53i IP Phone User Guide Making Calls Using Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset or headset. Y our phone must be in either th e Speaker or Speaker/Headset audio mode. For more information about settin g the audio mode on your phone, see "Set Audio " on page 24 .
Model 53i IP Phone User Guide 79 Making Calls Using a Headset The 53i accepts headsets th rough the modular RJ9 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Advanced Volume Cont rols for the Hea dset Mic On the 53i, there are 3 options for th e headset microphone volume.
80 Model 53i IP Phone User Guide Making Calls Redial • Press to dial the most rece nt number you dialed from the phone. • If you are of f-hook and press the last number yo u called is called back. • If you are on-hook and pr ess , a Redial Dire ctory list appears on- screen.
Model 53i IP Phone User Guide 81 Making Calls Deleting from the Redial Li st Delete All Items 1. Press . 2. Press the Delete Key , the n press the Delete Key again at the prompt to erase all items. Mute Y ou can use the Mute key to mute th e handset, headset, or speakerphone.
82 Model 53i IP Phone User Guide Making Calls Press the button at any time to mu te handset, headse t, or handsfree. The speaker light flashes slowly and yo u ca n hear the caller , but they cannot hear you.
Model 53i IP Phone User Guide 83 Receiving Calls Receiving Calls When a call is ringing at your extension, you see the " Inbound Call " Screen.
84 Model 53i IP Phone User Guide Handling Calls Handling Calls When you are connected to a call, you can use the hard keys or programmable keys on the phone to place a call on hold, transfer a ca ll, or conference. Placing a Call on Hold Y ou can place an active call on hold by pressing the Hold key .
Model 53i IP Phone User Guide 85 Handling Calls Automati c Hold When juggling between calls, you d o not have to press the hold button to go from one call to the next. The phone automatically puts your current call on hold as soon as you press a new line/call appearance button.
86 Model 53i IP Phone User Guide Handling Calls 1. Connect to Party 1 (if not alread y connect ed). Party 1 is the party you want to transfer . 2. Press the Tr a n s f e r Key . Y ou should hear a dial tone as a second line opens up. 3. Dial the extension number (or the outside num ber) to Party 2.
Model 53i IP Phone User Guide 87 Handling Calls Conferenc ing Calls The 53i IP phone offers tw o methods of co nferencing: • Local conferencing (default method). • Centralized conferencing (for Sylantro and Broadsoft Servers) (Administrator must enable this method).
88 Model 53i IP Phone User Guide Handling Calls Using Local Conferencing Use the following procedure to create a conference call using l ocal con ferencing. Us e the following illustration as a reference. 1. When you begin a conference, you are the firs t party in the conference (Party 1).
Model 53i IP Phone User Guide 89 Handling Calls Joining Two Active Calls in a Single Conference 1. Begin with active ca lls on two different lines (for exam ple, Line 1 and Line 2 have active calls). 2. Press the Line key for which you want to conferen ce the two calls together (for example, Line 1).
90 Model 53i IP Phone User Guide Handling Calls Centralized Conferencing (for Sylantr o and Broadsoft Servers) The 53i allows you to create multiple c onferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencin g.
Model 53i IP Phone User Guide 91 Handling Calls Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers) 1. When you begin a conference, you are the first party in the co nference (Party 1). Pickup the handset or press the Speakerphone Key .
92 Model 53i IP Phone User Guide Handling Calls Setting Up Multiple Conferences (for Sylantro Server only) 1. Start Con ference 1 using the proce dures in the previous sectio n, "Setti ng Up a Conference and Adding Mult iple Parties (for Sylan tro and Broadsoft Servers)" .
Model 53i IP Phone User Guide 93 Handling Calls Ending Calls T o end a call, you first need to connect or reconnect to the call if not already connected (for example, if your caller is on hold). Press or the line/call appearance button of the active call to end the call.
94 Model 53i IP Phone User Guide Managing Calls Managing Calls The 53i has several features that make it easier to manage calls, and to keep track of your caller history , as well as your business and personal contacts.
Model 53i IP Phone User Guide 95 Managing Calls 3. T o search for an entry by name, press the dial pad number corresponding to the first letter of the name (for example, press 7 for the letter P ). Contin ue to press the dial pad number to access other letters on the same key (for example, press 7 three times for ‘ Ro n ’).
96 Model 53i IP Phone User Guide Managing Calls Adding an Entry to the Direct ory List Use the following procedures to add a ne w entry to the Directory Li st. Use the following illustrati on as a reference. 1. Press the Directory Key (Key 3). 2. Press Save (Key 1).
Model 53i IP Phone User Guide 97 Managing Calls Adding an Entry to the Directory List from the Save Key Y ou can also add a new entry to the Directory List from the Save Key (Key 1). 1. Press the Save Key . The " Save to? " prompt displays. 2.
98 Model 53i IP Phone User Guide Managing Calls Editin g an Entry in th e Directo ry List Use the following procedure to edi t an entry in the Directory Lis t.
Model 53i IP Phone User Guide 99 Managing Calls Deleting an Entry from th e Direc tory List Y ou can delete a single entry from the Dire ctory List, or you can delete all entries from the Directory List. Use the following procedures to delete a si ngle entry or all entrie s from the Dire ctory List.
100 Model 53i IP Phone User Guide Managing Calls 3. Press the Delete Key again to erase all entries from the Dire ctory List. The " Dir ect ory empty " prompt displays.
Model 53i IP Phone User Guide 101 Managing Calls Saving from the Callers List Use the following procedure to save name s/numbers from the Callers L ist to the Directory . Use the following illustration as a reference. 1. Press the Callers List Key (Key 4).
102 Model 53i IP Phone User Guide Managing Calls Saving from the Redial List Use the following procedure to save name s/numbers from the Redial List to the Directory . Use the following illustration as a reference. 1. Press the Redial List Key ( ). 2.
Model 53i IP Phone User Guide 103 Managing Calls Downl oading the Directory Li st to Your PC Y ou can download the Directory List to y our PC via the Aastra W eb UI. The phone stores the dir ectorylist.csv file to y our PC in comma - separated value (CSV) format.
104 Model 53i IP Phone User Guide Managing Calls Callers List The Callers list is a stored log of your incoming calls. The 53i IP Phone stores information for up to 200 incoming calls in the Callers list. By default, the Callers List Key is Key 4 on the top left o f your phone.
Model 53i IP Phone User Guide 105 Managing Calls Caller’s List Screen Display Y ou can view , scroll, and dele te line it ems in the Callers List from the IP phone UI. Y ou can also directly dial from a disp layed li ne item in the Callers Li st. Display Item Description 450-349-0438 Indicates you have r eturned the call from th e Callers list.
106 Model 53i IP Phone User Guide Managing Calls Accessing the Callers List Use the following procedure to access the Ca lle rs List. Use the fo llowing illustration as a reference . 1. Press the Callers List Key . Press and to move through the Callers list.
Model 53i IP Phone User Guide 107 Managing Calls Editing E ntries in the Caller s List Important: The Caller List does not sa ve changes. Edit ing in the Callers List is generally used if you plan to call th e number and n eed to add a prefix.
108 Model 53i IP Phone User Guide Managing Calls Deleting Entries F rom the Cal lers List Y ou can delete individual items from the Ca llers List, or you can delete all items in the Callers List . Use the following procedure to delete an individual item from the Callers List.
Model 53i IP Phone User Guide 109 Managing Calls Downloa ding the Callers L ist to Your PC Y ou can download the Callers List to your PC for viewin g using th e Aastra W eb UI. When you download the Callers List, the phone stores the callerlist.c sv file to your computer in comma-separated value (CSV) format.
110 Model 53i IP Phone User Guide Managing Calls Call Forwarding The call forwarding feature on the IP phone a llows incoming calls to b e forwarded to another destination. The phone sends the SI P message to the SIP proxy , which then forwards the call to the assi gned destination .
Model 53i IP Phone User Guide 111 Managing Calls Setting Call F orwardin g Use the following procedure to set global call forwarding. For Global Call Forward Settings 1. Press on the phone to enter the Options List. 2. Select Call Forward and press 4 .
112 Model 53i IP Phone User Guide Managing Calls 1. Click on Basic Settings->Call Forward . 2. In the " Mode " field, select the mode you want to set on your phone. 3. In the " Number " field, enter the call forwar d number for which you want your calls to be call forwarde d.
Model 53i IP Phone User Guide 113 Managing Calls For Per-Line Call Forward Settings 1. Click on Basic Settings->Call Forward . 2. Select a li ne to se t Call Forwarding on. 3. In the " Mode " field, select the mode you want to set on this line.
114 Model 53i IP Phone User Guide Managing Calls Missed Calls Indicator The IP phone h as a "missed ca lls" indicator that incremen ts the number of missed calls to the phone.
Model 53i IP Phone User Guide 115 Managing Calls Voicemail The V oicemail feature on the 53i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server . For each ass igned V oicemail number , there can be a minimum of 0 or a maximum of 1 V oicemail access phone number .
116 Model 53i IP Phone User Guide Additional Features Additional Features This section describes additional featur es you can use on the 53i phone. Star Codes All of the main call handling and extension management features for your system can be set up as speed dials on programmable keys on your phone.
Model 53i IP Phone User Guide 117 Additional Features Display DTMF Digits A feature on the IP phones allows users to en able or disable DTMF (dual-tone multi- frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a programmable key .
118 Model 53i IP Phone User Guide Additional Features Enable/Disable Call Waiting The call waiting fe ature notifie s the user on an active call, of a new incoming call. Y ou can disable the call wa iting feature, so that the new incoming call is automatically rejected by th e phone with a busy message.
Model 53i IP Phone User Guide 119 Additional Features Enabli ng/Disabl ing Call Wai ting Use the following procedure to enable or disable Call W a iting on the IP phone. 1. Click on Basic Settings->Pr e ferences->General. 2. Call W aiting is enabled by default.
120 Model 53i IP Phone User Guide Additional Features Play Call Waiting Tone Y ou can enable or disable the playing of a call waiting tone when you are on an active call and a new call comes into the phone. Y ou can configure this featur e using the Aastra W eb UI.
Model 53i IP Phone User Guide 121 Additional Features Stuttered Dial Tone Y ou can enable or disable the playing of a st uttered dial tone when the re is a messa ge waiting on the IP phone.
122 Model 53i IP Phone User Guide Additional Features XML Beep Support Using the Aastra W eb UI, you can enable or disable a beep to be audible when the phone receives an XML a pplication using the " XML Beep Support " field at the path Basic Setting s->Pr efer ences->General .
Model 53i IP Phone User Guide 123 Additional Features Status Scroll Delay Using the Aastra W eb UI, you can specify a sc roll delay option that allows you to set the time delay , in seconds, between the sc rolling of each status message on the phone.
124 Model 53i IP Phone User Guide Additional Features Incoming Call Interrupts Dialing If you are dialing a call on your phone and another call comes in while you are dialing, you can allow the incoming call to interrupt dialing by enabling a parameter called " Incoming Call Inte rrupts Dialing ".
Model 53i IP Phone User Guide 125 Additional Features Goodbye Key Cancels Incoming Ca lls The 53i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call.
126 Model 53i IP Phone User Guide Additional Features Using the Goodbye Key to Cancel Inc oming Calls Feature IP Phone UI IF THEN "Goodbye Key Cancels Incoming Call" is enabled AND a second call comes in while you are on an active call, press the Goodbye key to reject the second incoming call.
Model 53i IP Phone User Guide 127 Additional Features UPnP Mapping Lines (for remote phones) Universal Plug and Play (UPnP) is a standard that uses In ternet protocols to enable devices to be plugged into a network and automatically know about each other .
128 Model 53i IP Phone User Guide Additional Features Message Waiting Indi cator Y ou can configure the Message W aiting Indica tor (MWI) to illuminate for a specific line or for all lines. For examp le, if you configure the MWI LED on line 3 only , the LED illuminates if a voice mail is pending on line 3.
Model 53i IP Phone User Guide 129 Additional Features Incoming Intercom Call Features Incomi ng Inte rcom By default, the IP phone allows incomin g intercom calls to be automatically answered without having to set up an Icom key on your phone. The phone automatica lly plays a warning tone when it rece ives an incoming interc om call.
130 Model 53i IP Phone User Guide Additional Features Auto-Answer/Play Warning Tone The auto-answer feature on the IP phone allo ws you to enable or disable automatic answering for an Intercom call. If “Auto-Answer” is enabled, the phone automatica lly answers an incoming int ercom call.
Model 53i IP Phone User Guide 131 Additional Features 3. The " Micr op hone Mute " field is enabled by default. The microphone is muted on the IP phone for Intercom calls made by th e originating caller . T o disable this field, uncheck the box.
132 Model 53i IP Phone User Guide Available Features Enabled by Administrators Available Features Enabled by Administrators There are features on your IP Phone that yo u can use ONL Y if an Administrator has enabled them on yo ur phone. Those features are described in this se ction.
Model 53i IP Phone User Guide 133 Available Features Enabled by Administrators Customizable Ca llers List Key Y our System Administra tor can specify an XML URI that crea tes a custom Callers List application for your phone.
134 Model 53i IP Phone User Guide Available Features Enabled by Administrators Answer and Ignore Soft keys for XML Applications If you are accessing XML appl ications on your phone and a call comes in.
Model 53i IP Phone User Guide 135 Model 536M Expansion Module Model 536M Expansion Module The 53i IP Phone of fers an optional 536M Expans ion Module th at attaches to the right side of the phone to provide additional softkeys. Model 536M The 536M provides 18 softkeys in each column (totaling 36 keys) on the keypad.
136 Model 53i IP Phone User Guide Model 536M Expansion Module Using the Expansio n Module 536M Expansion Module After configuring the softkeys on the 536M Expansion Module, you can record the name of the softkey on the paper labels provided with the Expa nsion Module.
Model 53i IP Phone User Guide 137 Model 536M Expansion Module Creating a Speeddial Key from the Expansion Module Keypad Pressing and holding down a key on the e xpansion module initiates a speedd ial feature. When creating a speeddial key on the Expans ion Module, you must select a key that has no preassigned function (key must be set to none ).
138 Model 53i IP Phone User Guide Troubleshooting Solutions Troubleshooting Solutions Why is my display bl ank? Ensure that power is being provided to your phone.
Model 53i IP Phone User Guide 139 Troubleshooting Solutions How do I chan ge my user passwor d? Y ou can change the user password from the IP phone UI or the Aastra W eb UI. 1. Press on the phone to en ter the Options List. 2. Select User Password and press 4 .
140 Model 53i IP Phone User Guide Troubleshooting Solutions How do I r estart the I P phone? 1. Press the button on the phone to enter the Option List. 2. Use the key to scroll down the list of options to Phone S tatus and press the 4 . key to select.
Model 53i IP Phone User Guide 141 Troubleshooting Solutions How do I l ock my phon e? Y ou can lock your phone to prevent the phone from being used or configured. Y ou can lock the phone using any of the following: • At the path Options->Phone Lock on the IP Phone UI.
142 Model 53i IP Phone User Guide Troubleshooting Solutions Unlock the Phone 3. Click on Operation->Phone Lock . 4. In the " Unlock the Phone? " field, click . The phone unlocks dynamically and di splays the following message: " Phone is unlock ed ".
Model 53i IP Phone User Guide 143 Limited Warranty Limited Warranty Aastra T elecom wa rrants thi s product against de fects an d malfunctio ns during a one ( 1) year period fro m the date of original pu rchase .
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Model 53i IP Phone User Guide A-1 Appendix A - Time Zone Codes Appendix A - Time Zone Codes The following table identifies the time zone name and time zone c ode to use on the IP phone.
A-2 Model 53i IP Phone User Guide Appendix A - Time Zone Codes CA-Newfoundland CA-Atlantic CA-Eas tern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Y ukon CH-Zurich CK-Rarotonga CL-Santiago CL.
Model 53i IP Phone User Guide A-3 Appendix A - Time Zone Codes JM-Jamaica JP-T okyo EST JST KY -Cayman EST LC-S t Lucia LI-V aduz LT- V i l n i u s LU-Luxembourg L V -Riga AST CET EET CET EET MC-Monac.
A-4 Model 53i IP Phone User Guide Appendix A - Time Zone Codes RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Y ekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Y akutsk RU-Vladivo.
Model 55i IP Phone User Guide Index-1 Index Index Numerics 536M 135 53i star codes for 116 A Aastra Web UI Basic Sett ings parameters 17 Operaton parameters 16 phone status 16 about this guide 1 allow.
Index Index Index-2 Model 55i IP Phone User Guide K keys as Callers Li st Key 68 as conference key 70 as Directory key 67 as empty key 73 as Last Call Return 66 as transfer key 69 L language overview .
Index Index Index-3 Model 55i IP Phone User Guide V voicemail 83, 115 W warning tone, for Intercom 130 warranty, lim ited 143 X XML application title 60 XML application URI 60 XML beep support 122 XML.
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If you’ve read this ow ner ’ s manual an d consulted the Troubleshooting section and still have problems , pl ease visit our website at www .aas tra.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Aastra 53i IP Phone c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Aastra 53i IP Phone - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Aastra 53i IP Phone, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Aastra 53i IP Phone va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Aastra 53i IP Phone, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Aastra 53i IP Phone.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Aastra 53i IP Phone. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Aastra 53i IP Phone ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
