Manuel d'utilisation / d'entretien du produit 480i du fabricant Aastra
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480i SIP IP PHONE Release 1.4 41-000098-00-08 User Guide.
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from un authorized and/or unlawful use. While every effor t has been m ade to ensure acc uracy, Aa stra Telecom will not be liable for technical or editorial errors or omissions cont ained withi n this documenta tion.
480i IP Phone User Gu id e iii SOFTW ARE LICENSE A GREEMENT Aastra Telecom Inc., hereinafter known as "Seller", gr ants to Cu stomer a personal, worldw ide, non-tran sferable, non-sublicenseable an d non-exclu - sive, restricted u se license to use Software in object f orm solely with the Equipment for which the Software was intended .
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Table of Contents v Table of Content s About this Guide ........ ............ ...... 1 Docume ntation ........... ............ ..... . 1 Intr odu ction ........... ........... ........... . 1 Phone Fea ture s ........ ...... ...... ..... . 1 General Req uire ments .
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480i IP Phone User Gu id e 1 About this Guide About th is Guide This guide explains how to use the basi c feat ures of your new 48 0i phone. Not all features listed are available by defau lt. Conta ct your system or networ k adminis trator to find out w hich featur es and services are available to yo u on your system.
2 480i I P Phone User Guide Introduction • The I P phone must b e config - ured for a sp ecific typ e of proto- col to use. (TFTP is en abled by de fau lt) .
480i IP Phone User Gu id e 3 Getting Started Getting Started When You Fi rst Plug in Your Phone The 480i auto matically begins the startup sequence as soon as it is connecte d. The pho ne goes through this p rocess the fir st time you plu g in y our phone and every time you restart y our phon e.
4 480i I P Phone User Guide Getting Started Network Di sconne cted The " Netw ork Dis connected " prompt appears on the display and the telephon e status light tu rns on when the phone is n ot properly connecte d to the network. The phone also disp lays the de fault time and date of 12:0 0am J an 1 st, 2005 or the equivalent.
480i IP Phone User Gu id e 5 Customizing Your Phone Customizing You r Phone Setting Your Optio ns Pressing th e % ke y g i ve s yo u a list of co nfigu ration op tions. You can also ch ange these o ptions in your pho ne through the Aastra Web UI. R efer to the Aastra 480i Installation Guide for information on le ss advanced configur ation option s.
6 480i I P Phone User Guide Customizi ng Your Phone Accessin g the Aastra Web UI 1. Open y ou r web brow ser an d enter the pho ne’s IP a ddress or host name into the ad dress field.
480i IP Phone User Gu id e 7 Using the 480i Phone Using t he 480i Phon e Hard keys Ther e ar e Hard ke ys on your phone, such a s H o l d z , Redial v , Xfer , Icom and C o nf that ar e conf igur ed for the call handling feature s. These keys are s t at i c a nd cannot be rep rogra mmed or cha nged.
8 480i I P Phone User Guide Using the 480i Phone Idle State The Idle State menu appea rs when your pho ne is n ot in us e. Your system administrator can set these softkeys using the configur ation files or the administrative options in the Aastra Web U I.
480i IP Phone User Gu id e 9 Using the 480i Phone Softkeys Your 480 i has 6 s oftkey acc ess buttons, 3 o n either side of the phone’s display. The softkey menus wi ll chan ge depend ing on the p hone’s state, displaying relevant so ftkeys only.
10 480i I P Phone User Guide Using the 480i Phone Softk eys a s Line/C all App e aran ces You can customize the softkeys on you r 4 80i phon e to fu ncti on as li ne/ call appearance softkeys. These line/call appearance so ftkeys function in a similar manner to th e 4 line/call appearance hard keys and lig hts on y our ph one.
480i IP Phone User Gu id e 11 Using the 480i Phone appearances that can be set up is 8 or 9 (4 line/call appearance a s har d keys and 4 or 5 as softke ys). If all line/call appearances h ave been set up for the same nu mber, a total of 9 lines can be con figur ed.
12 480i I P Phone User Guide Using the 480i Phone indicator on the S upervisor’s phone shows that the worker’ s phone is in us e and busy. On the 480i, the busy an d idle ind ica tors s how on the IP p hon e screen display next to the softke y programmed for BL F functionality.
480i IP Phone User Gu id e 13 Using the 480i Phone services. The pho ne performs a n HTTP GET on the URI created by your system administrator. You can set the following param eter s for object re ques ts: • xml application URI • xml application title The xml application URI is the application you are loading into the IP phon e.
14 480i I P Phone User Guide Using the 480i Phone The IP phon e idle screen condenses the softkeys. For example, if you set soft key 12 a s the following: Type : speedial Label : Voicemail Va lue *89 State : outgoing then softk ey 12 appear s in position 1 if no other softkeys are set.
480i IP Phone User Gu id e 15 Making Calls Making Calls Depending upon h ow you ha ve set the Live DialPad opt ion in your phone, your phone will either dial the digits as soon as they are pressed or collect the digits on the screen before dialing.
16 480i I P Phone User Guide Making Calls Using a Headset The 480i accepts he adsets through the modular R J22 jack on the back of the phone. Contact yo ur telephone equipmen t retailer or dis tribut or t o pu rchase a compatible headset.
480i IP Phone User Gu id e 17 Making Calls Us ing t he Ic om K ey To interco m another extensi on on the system: 1. Press the ] . 2. Ente r the extension num ber of the pers on you w ish to in tercom or t he BLF softkey for that extension.
18 480i I P Phone User Guide Making Calls Redial Press the v button to automatically dial the most recently dialed number y ou wer e connecte d to that was dialed from the phon e. Not e: Your syst em admin istr ator can set yo ur r edia l ke y to spe edi al a spe cific num ber.
480i IP Phone User Gu id e 19 Handling Calls Handling Calls When you are con nected to a ca ll, you c an u se th e ha rd ke ys o n the phon e to transf er, con ference or place a call on h old. Placin g a Call on Hold When you place a call o n hold, only you r phon e can r etrieve th e call.
20 480i I P Phone User Guide Handling Calls To transfer a call to another extension : 1. Connect to th e call yo u wish to t ransfer (if not a lready con nect ed ). 2. Press the . button. 3. Enter the extension nu mber of the pers on you w ish to transfer the call to.
480i IP Phone User Gu id e 21 Handling Calls 5. If you do no t wish to add th e new par ty t o th e conf er enc e, press the N button w hile connected to this new call. Th is disconnec ts the new party, leaving the original ca ll on hold. To go back to the original call, press the lin e/call appearance button fo r this call.
22 480i I P Phone User Guide Handling Calls Call Fo rwarding The call forward ing featur e on the IP phone allows incoming calls to be for warded to an other destination. The phone sends the SIP messag e to the S IP prox y, which th en forwar ds the call to th e assigned dest ination.
480i IP Phone User Gu id e 23 Handling Calls Not e: To dis able call forwar ding in t he Aastr a Web UI, set the mod e to OFF an d remo ve the ph on e num - ber in the " Num ber" fiel d . 3. In t he " Number " field, enter the call forward n umber for which you want y our calls to be call forwarded.
24 480i I P Phone User Guide Handling Calls The values you ent er in the Aastra Web UI fo r the Park/P ickup call feature are de pendant o n your type of server . The followin g table provides the valu es you enter for the " Par k Ca ll " and " Pi cku p Parked Call " fields in th e Aastra Web UI.
480i IP Phone User Gu id e 25 Handling Calls Park/ Pick u p Pr og ramm able Con figura tion The prog rammabl e method of configur ation creates park a nd pickup s oftkeys or progr ammable keys that you can c onf igure on the IP pho ne s.
26 480i I P Phone User Guide Handling Calls Not e: For values to en ter in this fiel d, see th e table "P ark/Pickup Call Server Configu ration Values " on page 24 . 6. In t he " Line " field, select a line for whic h to app ly the Park con- figuration.
480i IP Phone User Gu id e 27 Additional Features Additional Features Star Codes All of the main call handling and extension ma nageme nt feature s for your syste m can be se t up as speed dia ls on s oftkey s on your phone. Contact yo ur system admini stra to r for mor e inf or ma ti on .
28 480i I P Phone User Guide Additional Features Calle rs List The IP phon e has a "Callers List" feature that stor e the name , ph one number, and incremental calls, for each call received by th e phone. You can view, scr oll, a nd del ete line items in the Callers List from the IP phone UI.
480i IP Phone User Gu id e 29 Additional Features Dow nloading the Ca llers Lis t Use the follow ing pro cedure to download the Callers List using the Aastra Web UI. 1. Click on Operation-> Directory . 2. In the C allers List field, click on . A File Download message displays.
30 480i I P Phone User Guide Additional Features Directory List The IP p hones have a " Direc tory List " featu re that allows you to store freq uently u sed nu mbers on the phon e.
480i IP Phone User Gu id e 31 Additional Features Using the Dir ector y List Use the followi ng procedu res to access th e Directo ry List . 1. Press x on the phone to display the Servic es menu. or Press the r ke y to enter the Director y Lis t dire ctly.
32 480i I P Phone User Guide Additional Features Using Vo icema il 1. Press x on the phone to display the Servic es menu. 2. Selec t " Voicemail ".
480i IP Phone User Gu id e 33 Additional Features Supp ressing DTMF Playb ack A feature on the IP phones allows you to ena ble or disable th e suppres sion of DTMF playba ck when a n umber is d ialed from th e softkeys.
34 480i I P Phone User Guide Additional Features Ring Tones and T one Set s You can confi gure ring to nes an d ring ton e sets on the IP phones. Ring Tone s There are several distinct ring tones a user can select from to set on the IP p hones. Yo u ca n enable/ disable these ring tone s on a glob al basis or on a per-line basis.
480i IP Phone User Gu id e 35 Additional Features Con figurin g R ing Tone s and Tone S ets Use the followi ng procedu res to configur e ring to nes and to ne sets on the IP phon e . (global configu ration only ) 1. Press % on the p hone to enter the Op tions List.
36 480i I P Phone User Guide Additional Features Stutte red Di al T one You can enable or disab le the playing of a stuttered dial tone when th ere is a me ssage wa iting on the IP phon e.
480i IP Phone User Gu id e 37 Language Language Using the IP p hone UI , you c an set the phones to use a spec ific language to displ ay. When you set the language to use on the p hone, all of the display screens (menus, services, options, etc.) display in that language.
38 480i I P Phone User Guide Troubleshooting Solutions Troublesho oting Soluti ons Why is my display blank? Ensu re th at pow er is be ing provid ed to your phone.
480i IP Phone User Gu id e 39 Troubleshooting Solutions How do I change m y User Pass wor d? You can change the user pas sword from the IP pho ne UI or the Aastr a Web UI. 1. Press % on the p hone to enter the Op tions List. 2. Sele ct Us er Password .
40 480i I P Phone User Guide Troubleshooting Solutions : 1. Click on Operation-> Reset . 2. Click . 3. Click OK a t the con firmation prompt. Aastra Web UI.
480i IP Phone User Gu id e 41 Limited Warranty Limited Warranty Aastra Telecom warrants this product against defec ts and malfuncti ons duri ng a o ne (1) y ear period fr om the da te of original purchase.
42 480i I P Phone User Guide Limited Warranty ship ping cha rge s. Fo r fu rth er information and shipping inst ructi ons ; In North America , con tact our service information nu mber: 1-800 - 574- 161 1. Out s id e N ort h Americ a , contact your sales representative.
Index Index 480i I P Phon e User Giude Inde x-1 Numerics 480i additional features o f 27 connecte d state 14 customizin g 5 features of 1 finding IP address for 5 hard ke ys 7 id le st at e 8 line set.
Index-2 480i IP Phon e User Giude Index Index P parked calls/pick up park ed cal ls about parked c alls 23 con f igu r ing 24 using o n IP phone 26 R redial 18 redial key 18 requirements 1 restart ing.
If you’ve r ead this own er’s manu al and consu lted the Trou blesho oting section and still h ave pr oblems, please vis it our w ebsite at ww w.aastra.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Aastra 480i c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Aastra 480i - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Aastra 480i, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Aastra 480i va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Aastra 480i, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Aastra 480i.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Aastra 480i. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Aastra 480i ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
