Manuel d'utilisation / d'entretien du produit Communicator V.90 du fabricant Jaton
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Communicator V.90 Communicator V.90 Internal 56Kbps Faxmodem with VoiceMail and Caller ID User Manual version3.00 Copyright © 2000 Jaton Corporation, USA.
ii UNITED STATES - FEDERAL COMMUNICATIONS COMMISSION CONSUMER INFORMATION AND REQUIREMENTS Part 15-Radio Interference This equipment has been test and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC rules.
iii If you experience trouble with this telephone equipment, please contact Technical Support of your OEM supplier. The telephone company may ask that you disconnect this equipment from the network until the problem has been correct or until you are sure that the equipment is not malfunctioning.
iv loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.
v NOTICE: The information in this document is subject to change in order to improve reliability, design, or function without subsequent notice and does not represent a commitment on the part of this company. The information in this manual is believe to be accurate.
vi Table of Contents CHAPTER 1 INTRODUCTION ................................................................ 8 F EATURES .................................................................................................. 8 S PECIFICATIONS .............
vii T ERMS AND C ONDITIONS . ......................................................................... 66 S ERVICES AGREEMENT : ............................................................................. 66 E NTIRE O BLIGATION . ....................
8 CHAPTER 1 INTRODUCTION Congratulations on you purchase The Communicator V.90 to manage your desktop multimedia demands and communication needs. The Communicator V.90 transforms your computer into a fax machine, a data terminal, an Internet connection, a voice mail system, and a speakerphone.
9 • Integrated data communication, Fax, Voice software • Plug and Play or Jumper Select Configuration Specifications Modem Communication: Data Communication Standards Modulation: V.90, V.34, V.32bis, V.32 V.23, V.22bis, V.22, V.21 and Bell 212A & 103 Data Rates: 57.
10 Connectors: 2 RJ11 jacks for telephone and PSTN line connections Speaker Interface: Minimum load 8 Ohm, Maximum load 100 Ohm Humidity: 20-90% (non-condensing) Temperature: 0° to 70° C (32° to 158° F) Humidity: 20-90% (non-condensing) Transmit Level: -10 dBm ± 1 dB dial-up; Programmable.
11 It implements all data rates and modulation schemes for IT-U (formally CCITT) standards V.34, V.32bis, V.32, V.22bis, V.22, V.21, Bell 212A, and Bell 103. The INTEL / AMBIENT MD5662 implements a standard data mode AT command set. This is compatible with any communication application software that supports the Hayes AT command set.
12 VIDEOCONFERENCING (V.80) SUPPORT The Communicator V.90 supports IT-U V.80 recommendations. This feature ensures compatibility with host-based H.324 videoconferencing application software. The INTEL / AMBIENT MD56xx chipsets support both transparent and framed submodes of the V.
13 Check List: Your package includes the following items: • The Communicator V.90 Faxmodem • Software & Document CD • Quick Start Guide (printed) • Telephone Cable with RJ11 Jack Customer .
14 CHAPTER 2 HARDWARE Read all the instructions carefully before you start. !! WARNING !! Discharge static electricity by touching the GROUND such as metal part of your case connected with good power ground before you handle the electronic circuit boards.
15 HARDWARE JUMPER SETTING: Your modem can be set to either Plug and Play or manual operation. It is recommended to use PnP if you have Windows®9x Plug and Play Operating System. Otherwise, use jumpers to manually setup the Communication Port Address and Interrupt.
16 Hardware Installation Steps: 1. Switch off your system and all peripheral devices, and unplug the power cord from the wall outlet. Tour power cord and wall outlet may differ from the ones shown. 2. Touch a metal plate on your system to ground yourself and discharge any static electricity.
17 4. Find a free 16-bit expansion slot in your system. 5. Remove the metal plate from the slot you have chosen and put the screw aside. 6. Align the card to a 16-bit Bus with the expansion slot and gently push down into it. Secure the card to expansion slot with the screw you removed from the metal plate.
18 CHAPTER 3 SOFTWARE Once The Communicator V.90 card is configured with proper jumpers for the hardware and installed in the PC system, it is ready to use. Driver installation The Windows®9x operating system require you to install proper modem drivers.
19 Windows®9x “Add New Hardware” routine as below: Open the Control Panel from My Computer. 2) If you previously installed a modem, please click on Modems icon, otherwise click on Add New Hardware and go to step 4).
20 3) Click on “R e move” button on the Modems Property screen, and then click on “ A dd…” button. Click on next. Go to Step 6)..
21 4) Click on Add New hardware from Control Panel to detect the modem manually. 5) Click on all corresponding “Next>” button. 6) Click on Finish.
22 7) Click on Change. 8) Click on “Have Disk…” button..
23 9) Replace “A:” with the actual path for the modem *.inf files. Enter “X:COMMV90DRIVER”, substitute X: with your actual CD-ROM drive letter, and click OK. 10) Highlight the proper modem driver, and click on Next. 11) Highlight the Com Port to be used with this modem, then click on Next.
24 13) After all the files are copied to the installed Windows 95, click on Finish. 14) The driver installation, now is completed. DIAGNOSTICS 1) Click on Modems on the Control Panel.
25 2) Click on Diagnostics tab..
26 3) Click on the modem installed. And then click on “More Info…” 4) If the modem is installed properly, it will report your modem’s information.
27 The response from each AT Command on your actual computer screen may be different then above. DIAL-UP WITH HYPER TERMINAL HyperTerminal is under Windows®9x program “Accessories”.
28 Double click on Hypertrm.exe. Enter the session name “testing” and click OK..
29 Enter a dumb Phone number, such as “1234” and click on OK. click on “Dial” button. If your modem is not installed properly, you may get this:.
30 Otherwise, you will hear the dial tone from modem. Press “Esc” key on your keyboard to cancel. You will be in command state. You will be able to type in AT commands and control your modem directly. This is a great way to check out if your modem is actually working or not.
31 Change the Maximum speed if necessary..
32 Click on Advanced….
33 Check mark the Record a log file (ModemLog.txt in Windows®9x) for diagnostic purpose. Software Installation Once the modem hardware installed and configured properly, you may use the modem with any PC communication software. The bundled software package is pre-configured for optimal performance with your modem.
34 For Fax Set-up: 1. Set the Flow Control to: Hardware (or RTS/CTS) 2. Set Class 1 fax class. COMMUNICATOR V.90 CD-ROM After Windows®9x started, a welcome screen will appear when the Communicator V.
35 CHAPTER 4 TROUBLE S HOOTING Modem Basic This chapter will address some basic terminology associated with your modem and with your communications software. MODEM Modem is an abbreviation of Modulator and DEModulator. It is use for computer communication.
36 (38500 bps and up), the PC may not be fast enough and data may become lost. In this case, a UART with data buffer is need such as NS16550A. NVRAM NVRAM(Non-Volatile RAM) is a device to store the DCE configuration.
37 Communication software manual and AT Command to modify INIT strings. XMODEM, YMODEM, ZMO DEM These are file transfer protocols used by the host ( i.e. communication program in the PC). It does error checking and assures data integrity of the file transfer.
38 XON/XOFF A handshaking, flow control mechanism that communicates that the device is ready to accept more data. The flow control embedded into the data stream by using special characters with hence transmit on (XON), or transmit off (XOFF) often referred to as software flow control.
39 DTMF Dual-Tone-Multi-Frequency. The use of two simultaneous audio band tones for dialing. CCITT Acronym for the International Telegraph and Telephone Consultative Committee. An international organization that decides upon recommended communication protocol standards.
40 commands. V0 This command causes the result codes to issued in numeric code(which may require for some software packages.) However, if you want the result codes to appear in English text, you will have to change the command to V1. Xn This command determines Result Code Type.
41 an outside line. 9 , 555 3333 To get a pause Solution B: You may be trying to dial into another area code; you must first dial a 1 before the phone number in your dialing string. 1 555 555 3333 To get into another area code The other end could be busy or not answering.
42 Problem: Error message Solution: Make sure you selected the correct modem in your communications software. If you are typing from the command line in terminal mode, make sure you typed correctly. Make sure you are issuing the correct AT command. Note: Not all modems support the same AT Command set.
43 from the wall, to the Phone jack on the back of the modem. The phone line, coming from the wall, must connect to the Line jack. Problem: Modem does not respond to AT Commands Solution: Make sure the COM port settings in the software match the hardware configuration.
44 CHAPTER 5 AT COMMAN DS Overview The modem (DCE) operates in two states: command or online. In each mode, both data and commands (including DCE responses) are transferred through the UART THR (Transmit Hold register) and the RBR (Receiver Buffer register).
45 AT Commands Table 1. Basic AT Commands Command Description A/ Repeat the last AT command string issued. An “AT” prefix is not used. Do not terminate this command with <ENTER>. AT= x Write to selected S-register. AT? Read selected S-register.
46 H1 Modem goes off-hook..
47 Command Description In Identification I0 Display product code. I1 Display firmware checksum. I2 Verify firmware checksum. (Report OK if correct.) I3 Display firmware revision. I4 Display identifier string. I5 Display country code. I6 Display Data Pump modem and revision.
48 V1 Enable long-form result code. (Text or Verbose).
49 Command Description Wn Connect Message (Default=0) This command is provided for compatibility. The S95 Register should be used with new applications. W0 Reports only the DTE speed. W1 Reports the DCE speed, protocol, and DTE speed. W2 Reports only the DCE speed.
50 Z1 Soft reset and reload active profile from stored profile 1. &Cn DCD (Data Carrier Detect) option (Default=1) &C0 Ignore remote modem status; DCD allways on &C1 DCD set according to remote modem status Command Description &Dn DTR(Data Terminal Ready) option, (Default=2) &D0 In async mode, modem ignores the status of DTR .
51 &T5 Denies RDL request from remote modem &T6 Initiate remote digital loopback. &T7 Starts remote digital loopback with self test. &T8 Initiate Local Analog Loopback with self test.
52 Command Description &Vn View active and stored profiles (Default=0) &V0 View stored profile 0 &V1 View stored profile 1 &V3 View relay and GPIO status &Wn Store active profile &W0 Store the current configuration into the User Profile 0.
53.
54 Note: <carrier> Modulation Possible rate (bps) V21 V.21 300 V22 V.22 1200 V22B V.22bis 2400 or 1200 V23 V.23 1200/75 V32 V.32 9600 or 4800 V32B V.32bis 14400, 12000, 9600, 7200, or 4800 V34 V.34 Asymmetrical 33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12200, 9600, 7200, 4800, 2400 V34S V.
55 V .42/ V .42bis MNP AT Commands Data Error Correction and Compression Your modem supports two types of error correction (MNP 2-4 and V.42) and data compression (MNP5 and V.42 bis). V.42 error correction uses LAPM as the primary error-control protocol and uses MNP2-4 as an alternate.
56 K3 Nondestructive/expedited K5 Nondestructive/nonexpedited In command state, transmit break to remote (if in reliable mode): K0,1 Destructive/expedited Command Description K2,3 Nondestructive/exped.
57 “Hn V.42 bis compression control (Default=3) “H0 Disables V.42 bis “H1 Enables V.42 bis only when transmitting data “H2 Enables V.42 bis only when receiving data “H3 Enables V.
58 +FRS=n Wait for silence 1-255 +FTH=n Transmit HDLC data 3 +FTM=n Transmit data 24, 48, 72, 73, 74, 96, 97, 98, 121, 122, 145, 146 +FTS=n Stop transmission and pause 0-255.
59 IS-101 Voice AT Commands Your modem implements a AT command set that allows a DTE to record and playback voice messages. This product is compatible with EIA/TIA IS- 101 voice command set. Supported commands and descriptions listed in following tables: Table 5.
60 +VRN=n Ringback-never-appeared timer 10 0-255 +VRX Record mode none Call.
61 Command Function Default Range +VSD=m Silence detection (quiet and silence) 128, 50 0-255,0-255 +VSM=m Compression method selection m=<cml>, <vsr>, <scs>, <sel> <cml> .
62 S-Register Summary Registe Function Range Units Saved* Default S0 Rings to auto-answer 0-255 Rings Yes 0 S1 Ring counter 0-25 Rings 0 S2 Escape character 0-255 ASCII Yes 43 S3 Carriage return chara.
63 *: SAVED in NVRAM..
64 Register Function Range Units Saved Default S37 Maximum Line Speed Attempt 0=DTE rate 3=300 bps 5=1200 6=2400 7=4800 8=7200 9=9600 10=12,200 11=14,400 12=16,800 13=19,200 14=21,600 15=24,000 16=26,.
65 LIMITED WARRANT Y . Manufacturer warrants that the products sold hereunder are free from defects in material and workmanship for a period of two (2) years from manufacturing date. This limited warranty applies only to the original purchaser of Jaton Product and is not transferable.
66 based on this Limited Warranty or otherwise, Manufacturer shall not be liable for incidental, special, or consequential damage. Other Statements. Manufacturer’s employees or representatives’ OR.
67 Entire Obligation. This Limited Warranty states the entire obligation of Manufacturer with respect to the Products. If any part of this Limited Warranty is determined to be void or illegal, the remainder shall remain in force and effect.
68 compatible with another product, or because it has not been properly installed and set-up, the manufacturer does not pay for the service time. To help avoid these inconveniences, contact a professional consultant that can help you determine the possibility of incompatibility issue before you purchase add-on products or accessories.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Jaton Communicator V.90 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Jaton Communicator V.90 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Jaton Communicator V.90, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Jaton Communicator V.90 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Jaton Communicator V.90, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Jaton Communicator V.90.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Jaton Communicator V.90. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Jaton Communicator V.90 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.