Manuel d'utilisation / d'entretien du produit ThinkPad 560Z Notebook PC Model 560Z du fabricant IBM
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i Title: C79FPMST CreationDate: 06/22/98 12:26:52.
Note Before using this information and the product it supports, be sure to read the general information under “Safety Information” on page xiii, Appendix B, and “Notices” on page 163.
Thank You for Selecting an IBM ThinkPad 560Z Computer The thin and light IBM ThinkPad 560Z computer is designed to satisfy your mobile computing needs. We hope you enjoy its fast processing power, brilliant display, and flexible communication capability.
Functional Highlights Ultra portability The slim computer has excellent portability to assist you anytime and anywhere. High-speed processor The Intel Pentium II processor enables high-speed data processing and provides advanced performance.
Communication The 56-Kbps modem (on a PC Card) allows for efficient data and fax communication. Your computer's infrared technology enables wireless point-to-point communication with other systems or devices equipped with an infrared port.
vi IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52.
Contents Functional Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . iv About This Book ............................ x i Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Chapter 1. Getting Familiar with Your Computer .
Chapter 3. Protecting Your Computer ............. 6 7 Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Entering a Password ....................... 6 9 Setting a Password ........................ 7 0 Changing or Removing a Password .
Recovering Lost or Damaged Software .............. 133 Using the Diskette Factory .................... 133 Using the ThinkPad Customization CD ............. 133 Using the Recovery CD ..................... 135 Chapter 5. Getting Service . . . . . . . .
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 x IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52.
About This Book This book contains information that will help you operate the IBM ThinkPad 560Z computer. Be sure to read the ThinkPad Setup Guide and Chapter 1 of this book before using the computer. describes the features and specifications associated with your computer , including information on power cords.
Icons Used in This Book For procedures or information unique to the operating system installed in your computer: WI N 98 Information for Microsoft Windows 98 users OS/2 Information for IBM Operating S.
Safety Information Electrical Safety Notice Note: In the U.K., by law: The telephone line cable must be connected after the power cord. The power cord must be disconnected after the telephone line cable. DANGER Electrical current from power, telephone, and communication cable is hazardous.
DANGER Do not disassemble, incinerate, or short-circuit the rechargeable battery pack. Do not put it in trash that is disposed of in landfills. Dispose of it as required by local ordinances or regulations. In the United States, call IBM at 1-800-IBM-4333 for information on disposal.
Getting Familiar with Y our Computer This chapter provides basic information about your computer. Note If you power off the computer, wait at least 5 seconds before you power it on again. If you put your computer into suspend or hibernation mode, you should also wait at least 5 seconds before resuming normal operation.
Identifying the Hardware Features Identifying the Hardware Features Front View 2 3 4 10 12 13 14 11 15 16 5 6 7 8 9 1 2 IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 1.
Identifying the Hardware Features 1 The color LCD screen displays computer output. 2 The brightness control moves up or down to adjust the brightness of the display. 3 The built-in microphone captures sound and voice when it is used with an application program capable of handling audio.
Identifying the Hardware Features Rear View 8 7 9 5 4 6 10 3 1 2 11 1 The external-diskette- drive connector is where you connect the cable of the external diskette drive. 2 The fan louver allows the inside of the computer to stay cool. Do not place anything in front of the louver that might block air flow.
Identifying the Hardware Features Bottom View (with Battery Installed) 5 6 7 1 2 3 4 1 The power shutdown switch is used to turn the computer off when an application locks up or the computer will not accept any input. Use the tip of a pen to press this switch.
System-Status Indicators System-Status Indicators The system-status indicators on the computer show the current status of your computer by their on or off states and colors (green and orange).
System-Status Indicators Symbol Color Meaning 1 Battery Green Enough battery power remains for operation. Orange The battery pack is being charged. Blinking orange The battery pack needs to be charged. If the indicator starts blinking orange, the computer beeps three times.
Functions of Your Computer Functions of Your Computer Your computer features a diskette drive that is attached externally. Your computer also has unique keyboard functions and utility programs for easy configuration.
Functions of Your Computer 2 Attach the cable first to the external diskette drive; then attach it to the external-diskette-drive connector on the side of the computer. Press the sides of the connector 1 as you connect it to the devices 2 . External diskette drive External-diskette-drive connector 1 1 1 1 2 2 Chapter 1.
Functions of Your Computer Keyboard Functions Your computer's keyboard has the following functions: TrackPoint Fn key Numeric keypad TrackPoint The keyboard contains a unique cursor-pointing device called the TrackPoint .
Functions of Your Computer The TrackPoint consists of a stick on the keyboard and a pair of click buttons below the keyboard. Movement of the cursor on the screen is controlled by the amount of pressure you apply to the nonslip cap on the stick in any direction parallel to the keyboard; the stick itself does not move.
Functions of Your Computer Left click button Right click button Cursor Stick 2 Press the click buttons with either thumb to select and drag as required by your software. By enabling Press-to-Select, you can make the TrackPoint stick function the same as the left or right click button.
Functions of Your Computer Fn Key The Fn key function allows you to change operational features instantly. When you use the following functions, press and hold the Fn key 1 ; then press the appropriate function key 2 ( F1 to F12 , PgUp , PgDn , or BackSpace ).
Functions of Your Computer The following table shows the function of the F n key combined with keys: Feature and icon Key Combination Meaning Power Mode Functions Fuel-Gauge display on or off + (Only for OS/2 or Windows users) If you press this key combination, the window for the battery status appears or disappears.
Functions of Your Computer Feature and icon Key Combination Meaning Screen expansion + The LCD screen image size switches between expanded and normal mode if the size of your LCD image is smaller than that of the physical LCD. Volume up + The volume increases.
Functions of Your Computer Numeric Keypad The keyboard has some keys that, when enabled, work as if they were a 10-key numeric keypad. (The numeric keypad on the keyboard is not active when the external keyboard or the external numeric keypad is attached to the computer.
Functions of Your Computer ThinkPad Utility Programs Your computer has the following utility programs for easy configuration: Easy-Setup ThinkPad Configuration program This section summarizes these utility programs.
Functions of Your Computer 4 Change the items you wish to change. 5 Click on Exit to exit from the submenu. 6 Click on Restart to exit from the “Easy-Setup” menu. Your computer restarts. Changing the Screen Color You can change the color of the “Easy-Setup” menu by pressing the Ctrl + PgUp keys or by pressing the Ctrl + PgDn keys.
Functions of Your Computer The Quick Boot button enables or disables the Simple Boot Flag function. Simple Boot Flag function This function automatically optimizes the behavior and boot performance of the BIOS and operating system, based on the installed operating system and previous boot.
Functions of Your Computer To change the date and time, do the following: 1 Move the cursor to any field (Year, Month, Day, Hour, Minute, Second); then type the date and time.
Functions of Your Computer You must be extremely careful not to specify a wrong device during a copy, save, or a format operation after you change your startup sequence. If you specify a wrong device, your data and programs might be erased or overwritten.
Functions of Your Computer 2 Click on one of the following: Power-On in the submenu. The “Power-On” submenu appears: The FDD-1 icon is the diskette drive in the computer. If you have an additional diskette drive connected to a port replicator, that drive becomes FDD-2 .
Functions of Your Computer Network in the submenu. This function can be used only with ThinkPad Port Replicator with Advanced EtherJet Feature (option).
Functions of Your Computer 4 Select the first device you want for the startup sequence; then click on it. The device moves up to box 1 . You cannot set a hard disk drive before a PC Card.
Functions of Your Computer ThinkPad Configuration Program To get specific details about ThinkPad Configuration program, click the help button. The ThinkPad Configuration program allows you to set up and customize the computer's built-in devices to your needs.
Functions of Your Computer The following window appears: 6 5 6 2 3 4 1 1 The Display Device buttons. Click on one of these buttons to set the display output type to the LCD, external monitor, or both. 2 The Power Scheme buttons change the preset power options.
Functions of Your Computer WI N NT For Windows NT: To start the ThinkPad Configuration program for Windows NT, do as follows: 1 Click on Start at the bottom corner of the screen. 2 Move the cursor on Programs , ThinkPad ; then click on ThinkPad Configuration .
Functions of Your Computer 5 The Exit button. Click on this button to save the changes you made and to exit the ThinkPad Configuration window. 6 The View Angle buttons. Click on the front view or the rear view (with or without the port replicator) buttons to display the hardware feature locations.
Functions of Your Computer Online User's Guide Your computer features an Online User's Guide , so that you will always have key information at your fingertips even if you are traveling.
Backing Up Your System Backing Up Your System To back up your system or reinstall the operating system, your ThinkPad computer has the following features: The ThinkPad Customization CD The Recovery CD.
Backing Up Your System For more information about installing a new operating system (such as Windows NT) and device drivers “Advanced” in the Online User's Guide . ConfigSafe ConfigSafe is an application program for Windows 98, Windows 95, or Windows NT that periodically takes snapshots of your system files.
Replacing the Battery Pack Replacing the Battery Pack To replace the battery pack, do as follows: 1 Power off your computer, or enter hibernation mode. 2 Close the LCD and turn the computer over. 3 Slide the battery pack latch 1 ; then slide the battery pack toward the front of the computer and remove the battery pack.
Replacing the Battery Pack 4 Align the guides on the fully charged spare 1 with the guides on the computer 2 ; then slide the battery pack into the computer. Fully press the battery pack into the computer. When it is fully installed, the battery pack latch 3 automatically locks into place.
Replacing the Battery Pack 34 IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52.
Extending the Featur es of Y our Computer This chapter provides information about how to attach external devices or to increase memory. Customizing the TrackPoint ..................... 3 6 Increasing Memory . . . . . . . . . . . . . . . . . . . . . . .
Customizing the TrackPoint Customizing the TrackPoint You can customize the TrackPoint by doing the following: 1 Start the ThinkPad Configuration program.
Customizing the TrackPoint If you check Enable dragging , you can drag the icon that you select with the TrackPoint stick by putting light pressure on the stick. If you check Enable Release-to-Select , you can click simply by lifting your finger quickly off the TrackPoint.
Customizing the TrackPoint Setting Sensitivity This function adjusts the force required for both cursor movement and Press-to-Select. Slide toward Firm Touch to increase the force needed to move the cursor and to activate Press-to-Select. Slide toward Light Touch to decrease the force needed to move the cursor and to activate Press-to-Select.
Increasing Memory Increasing Memory Increasing memory capacity is an effective way to make programs run faster. You can increase the amount of memory in your computer by installing a dual inline memory module (DIMM) , available as an option. Different capacities of DIMM (up to 64 MB) are available.
Increasing Memory Installing the DIMM To install the DIMM, do the following: 1 Power off the computer; then disconnect the AC Adapter and all cables from the computer. 2 Close the LCD, turn the computer over, and then remove the battery pack. 3 Loosen the screw on the memory slot cover; then remove the cover.
Increasing Memory To avoid damaging the DIMM, do not touch its contact edge. 4 Install the DIMM into the memory slot. a Find the notch on the side of the DIMM. b With the notched end of the DIMM toward the right side of the socket, insert the DIMM, at an angle of approximately 20°, into the socket; then press it firmly 1 .
Increasing Memory 5 Replace the memory slot cover over the memory slot, aligning the back side of the cover first; then tighten the screw. 6 Replace the battery pack. 7 Turn the computer over again and power it on. Then confirm that the new memory size appears at the upper left corner of the screen.
Increasing Memory 2. If you changed the memory installed in the computer, you need to create a new hibernation file as follows: a) Power off the computer. b) Remove the DIMM you added. c) Power on the computer and disable hibernation mode. d) Add the DIMM.
Increasing Memory 4 Press out on the latches on both edges of the socket at the same time. 5 Remove the DIMM. Be sure to save the DIMM for future use. 6 Replace the memory slot cover; then tighten the screw. 7 Replace the battery pack. 8 Turn the computer over again; then connect the AC Adapter and all the cables you disconnected.
Upgrading the Hard Disk Drive Upgrading the Hard Disk Drive You can increase the storage capacity of your computer by replacing the original, built-in hard disk drive with an optional one. You can purchase the option from your IBM reseller or IBM marketing representative.
Upgrading the Hard Disk Drive 3 Remove the coin screw by rotating it counterclockwise with a coin, as shown 1 ; then remove the hard disk drive cover 2 . 1 2 4 Pull the strap of the hard disk drive to remove the drive. 5 Insert the new hard disk drive into the bay.
Attaching External Mouse, Keypad, and Keyboard Attaching an External Mouse, Keypad, and Keyboard This section explains how to attach an external mouse, external numeric keypad, and external keyboard to your computer.
Attaching External Mouse, Keypad, and Keyboard You can use both the IBM PS/2 Miniature Mouse and the TrackPoint as an input device. To connect a mouse other than an IBM PS/2 Miniature Mouse “Disabling the TrackPoint” on page 51.
Attaching External Mouse, Keypad, and Keyboard Attaching an External Keyboard and Mouse If you want to attach an external keyboard to your computer, do the one of the following: Use the optional keyboard/mouse cable.
Attaching External Mouse, Keypad, and Keyboard To attach the external keyboard, power off the computer, attach the keyboard to the keyboard connector of the keyboard/mouse cable 1 , and then attach the keyboard/mouse cable to the computer 2 . You can attach a mouse to the mouse connector of the keyboard/mouse cable.
Attaching External Mouse, Keypad, and Keyboard Disabling the TrackPoint The TrackPoint is designed to work simultaneously with another pointing device (such as a mouse) attached to the system.
Attaching an External Monitor Attaching an External Monitor This section provides information about using the computer LCD and an external monitor. The LCD of your computer displays in SVGA (800-by-600 resolution) video mode and 16M colors.
Attaching an External Monitor Do not change the display output location while a moving picture is being drawn—for example, playing a movie or a game. Stop the application before changing the display output location. 4 Start the ThinkPad Configuration program.
Attaching an External Monitor a) Start the ThinkPad Configuration program. b) Click on the other External Display ( ) button (on the right side of the screen). c) Click on the Advanced... button. d) Click on the Monitor tab. e) Click on the Change... button.
Attaching an External Monitor Displaying output on the LCD or on both the LCD and the external monitor ( LCD or LCD + External Display ) Displaying output on the monitor ( External Display ) Resolutio.
Installing a PC Card Installing a PC Card This section describes how to install a PC Card. Do not insert a PC Card while the computer is in suspend mode.
Installing a PC Card Upper slot Lower slot 3 Press the PC Card firmly into the connector until the eject button pops out. Then pull the eject button out slightly 1 and fold it toward you 2 .
Installing a PC Card You have completed setting up the PC Card, and you can now use it. For information on how to use the PC Card software “Basic” in the Online User's Guide . For Windows 98: If you have not installed the PC Card driver, Windows 98 starts “PCMCIA Card Services Wizard” to install it.
Installing a PC Card Removing the PC Card Before removing a PC Card, you must stop it . Otherwise, the system might freeze or data might be corrupted or lost. 1 Stop the card. To stop the PC Card “Basic” in the Online User's Guide . 2 Raise the PC Card eject button 1 for the PC Card you want to remove.
Installing a PC Card Installing the PC Card Modem Your computer can be connected only to a public telephone line (analog line). Do not use a digital telephone line.
Installing a PC Card 5 Release the telephone jack socket on the PC Card modem. For example, push the push-pop of the PC Card modem 1 . For other types of modems, follow the instructions in the manual supplied with the modem. 6 Connect one end of the telephone cable to the PC Card modem 1 and the other end of the cable to a telephone outlet 2 .
Installing a PC Card You have completed setting up the PC Card modem. For details on PC Card Support Software “Basic” in the Online User's Guide . If your computer shares a single telephone cable with a telephone, use the cable supplied with your computer.
Using a Port Replicator Using a Port Replicator After you dock your computer to a port replicator, all connectors on the rear of the computer are covered and are not available for use. Instead, you can use the connectors on the port replicator, plus extra features.
Using a Port Replicator For Windows 98: You can dock or undock the computer while the computer is in suspend mode or when the computer power is turned off. For example, when undocking the computer, you have the following alternatives: Select Eject PC in the Start menu (suspend mode).
Using a Port Replicator Enabling the CardBus Sockets (for Windows 98) The port replicator might not function properly if you attach a computer to it that is in suspend mode. In such a case, enable the CardBus sockets by doing the following: 1 Click on Start , move the cursor to Settings , and then click on Control Panel .
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Pr otecting Y our Computer This chapter provides information about how to protect your computer from theft or unauthorized use. It also describes how to display your personal information, such as your name or address, on the password prompt screen. Using Passwords .
Using Passwords Using Passwords The password-setting feature helps to prevent your computer from being used by others. Once you set a password, a prompt appears on the screen each time you turn on the computer. You must enter your password at the prompt.
Using Passwords Supervisor password The supervisor password is a tool provided for the system administrator to control many ThinkPad computers. The supervisor password is set by the system administrator and it is not required for users. Users can start the computer without providing the supervisor password.
Using Passwords To enter a password, do the following: 1 Type your password. The symbol appears each time you press a key. Don't hold down a key too long, because the same character will be entered continuously. 2 Press the Enter key. An OK appears if you enter the correct password, and an X appears if you enter the wrong password.
Using Passwords 3 Click on the type of password you want to set: Power-On , HDD , or Supervisor . 4 Type your desired appropriate password. Selecting this icon displays a submenu for setting the supervisor password. An unlocked keylock icon indicates that the password is not set.
Using Passwords 5 Press Enter . The “Password Confirmation” window appears: 6 Type your password again to verify it; then press Enter again. Your password is set.
Using Passwords Do Not Forget Your Password If you forget your hard-disk-drive or supervisor password, there is no way to reset your password or recover data from the hard disk . You have to take your computer to an IBM reseller or an IBM marketing representative to have the hard disk or the system board replaced.
Using Passwords Changing or Removing a Password This security feature prevents someone from removing a password and using your computer. To change or remove a password, do the following: For a Power-On Password or Hard-Disk-Drive Password 1 Power off the computer and wait at least 5 seconds; then power on the computer.
Using Passwords 4 To change the password, type the new password; then press the Spacebar . 5 Type the new password again to verify it; then press Enter . The following window appears, and the system starts: You have changed your password. Write down the password and keep it in a safe place.
Using Passwords For a Supervisor Password 1 Start Easy-Setup. a) Press and hold F1 ; then turn on the computer. b) Hold F1 until the password prompt appears. 2 Enter the supervisor password. The “Easy-Setup” menu appears. 3 Select Password on the menu.
Using Passwords 8 Enter the current password and press the Spacebar . 9 Type the new password; then press Enter . Chapter 3. Protecting Your Computer 77 Title: C79FPMST CreationDate: 06/22/98 12:26:52.
Using Passwords 10 Type the new password again to verify it; then press Enter . 11 Press Enter again. 12 Click on Exit ; then Restart . The supervisor password has been changed.
Using Passwords 6 Press Enter . The “Password Confirmation” window appears: 7 Press Enter again. 8 Click on Exit ; then select Restart . Your computer restarts.
Using the Personalization Editor Using the Personalization Editor With the Personalization Editor, you can display such personal information as your name and address on the screen each time you power on your computer. This feature helps you to identify your computer when identical computers are being used in your location, or to deter theft.
Using the Personalization Editor To register your name, address, and company on the Personalization Editor, do the following: 1 Power on the computer. 2 Make a backup copy of the Utility Diskette for DOS, Personalization with the Diskette Factory. (For more information “Backing Up Your System” on page 30.
Using the Personalization Editor 5 Click on Personal Data and type the necessary information into the boxes ; click on OK to save your data. If you want to create the background bitmap, continue with step 6; otherwise, go to step 10. 6 Select Background in the “Personalization Editor” window.
Using the Personalization Editor 11 Insert the backup copy of the Utility Diskette for DOS, Personalization into the diskette drive; then power on the computer. 12 Select Update personalization data at the menu window; then follow the instructions on the window.
Using Locks Using Locks You can attach a mechanical lock to your computer, to help to prevent it from being removed without your permission. Attach a mechanical lock to the keyhole 1 on the left side of the computer; then secure the chain on the lock to a secure stationary object.
Using the Security Screw Using the Security Screw You can use the security screw shipped with your computer to prevent the hard disk drive from being removed easily. To replace the coin screw with the security screw, do as follows: 1 Power off the computer; then disconnect the AC Adapter and all cables from the computer.
Using the Security Screw 86 IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52.
Solving Computer Pr oblems Frequently Asked Questions .................... 8 8 Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Using Power Management .................... 101 Using a PC Card ......................... 101 A USB Connector Consideration .
Frequently Asked Questions Frequently Asked Questions This section addresses frequently asked questions. Go to the page indicated in the following chart and do the specified action.
Frequently Asked Questions To solve the problems discussed in this section, you need to use the ThinkPad Configuration program. To start the ThinkPad Configuration program, find the ThinkPad icon on the taskbar; then double-click on the icon.
Frequently Asked Questions My screen keeps blanking when I do not want it to. How can I stop this? You can disable any system timers, such as the LCD turnoff timer or the system standby timer, with the ThinkPad Configuration program. 1 Start the ThinkPad Configuration program.
Frequently Asked Questions After your infrared port is enabled, you can use it as a communication port. If it does not work properly, you might have a problem with your communication software or the device that you are trying to communicate with.
Frequently Asked Questions How can I use an external mouse when I am at my desk, but then use the TrackPoint when I am away from my desk? The TrackPoint has an “auto disable” setting that disables it when you power on or restart the computer with an external mouse attached.
Frequently Asked Questions 6 Follow the instructions on the screen by selecting Display a list of all the drivers in a specific location, so you can select the driver you want ; and then Show all hardware . 7 Select Manufacturers and Models for your monitor.
Frequently Asked Questions How can I maximize battery life? To maximize battery life, do the following: Use the battery until the charge is completely depleted (until the battery and power LEDs flash in unison).
Frequently Asked Questions 2. Make backup diskettes of the device drivers and applications for your new operating system with the Diskette Factory. For more information “Using the Diskette Factory” on page 133. 3. Make a DOS system diskette that has the DOS FDISK.
Considerations Considerations This section discusses considerations you should be aware of and some limitations. WI N 98 For Windows 98: In Windows 98, it takes longer to enter suspend mode and resume normal operation than it does in Windows 95. This performance difference is a result of Windows 98, not the ThinkPad features.
Considerations WI N 95 For Windows 95: If you are using the Intel USB camera and the system resumes from suspend mode, the USB camera is disabled. To enable it, unplug it and plug it in again.
Considerations WI N 3.1 For Windows 3.1: If a memory shortage or memory error occurs, do as follows: 1. Unload any unnecessary drivers from the CONFIG.SYS file. (For example, unload printer drivers if you do not use a printer.) 2. Reconfigure the UMB (upper memory block) using the DEVICEHIGH statement.
Considerations If you receive incoming faxes or mail under OS/2, you must set the modem settings in the fax application to one of the following: – Hardware FIFO enabled – Hardware Flow Control on – UART 16550A modem In OS/2 FaxWorks for example, select Utilities , Settings , Modem Type , and Use HW FIFO (16550A) .
Considerations You can use the ThinkPad Configuration program from the DOS prompt. To start the program, do the following: 1. Click on Start ; then click on the DOS Prompt icon. The DOS prompt window appears. 2. Type PS2 ? at the DOS prompt. The “ThinkPad Configuration” online help window appears: C: > PS2 ? (C) Copyright IBM Corp.
Considerations Using Power Management Suppose you activate the alarm action as follows: Notification: Display message Power level: When the alarm goes off, the computer will Standby . Now if your computer enters suspend or hibernation mode when the battery is low before the alarm message appears, you see the message when the computer resumes.
Considerations A USB Connector Consideration If your computer tries to enter suspend mode and the request is rejected, the device in the USB connector might be disabled.
Considerations The microphone/line-in jack of your computer supports either microphone input or line-in input, but not both. You need to mute the function you don't use, as follows: 1. Click on Start . 2. Move the cursor to Programs , Accessories , Entertainment , and then Volume Control .
Troubleshooting Guide Troubleshooting Guide The following chart shows how to find or solve a problem. If a beep sounds, if a message appears, or if a function-related problem occurs: 1 Find your symptom from the table and try solving the problem. “Troubleshooting Charts” on page 105.
Troubleshooting Charts Troubleshooting Charts If your computer has an error, it often displays a message or an error code, or a beep sounds when you power it on. Go through the charts and look for your problem. If you find the problem, go to the page indicated and do the specified action.
Troubleshooting Charts Error Codes or Messages Note: In the charts, x can be any character. Message Action I 9990301 I 9990302 I 9990305 (Incorrect connection of the hard disk drive might cause these error codes to appear.) Your computer can't find the startup drive.
Troubleshooting Charts Message Action 159 (supervisor password error) The hard-disk-drive password is not set the same as the supervisor password. Do the following: 1. Type the supervisor password at the password prompt, and press Enter . 2. Type the hard-disk-drive password at the hard-disk-drive password prompt, and press Enter .
Troubleshooting Charts Message Action 195 (hibernation error) The system configuration differs between the time your computer entered hibernation mode and the time it exited this mode, and your computer cannot resume normal operation. Change the system configuration to what it was before your computer entered hibernation mode.
Troubleshooting Charts Message Action 24 xx (video error) Have the computer serviced. 808 x (PC Card slot error) Have the computer serviced. 860 x (pointing device error) Make sure that the external mouse or the external keyboard is connected correctly.
Troubleshooting Charts Message Action The “Test” submenu Exit Restart Start SystemBoard Memory Display HDD FDD-1 Parallel PCMCIA-1 PCMCIA-2 FDD-2 Serial Infrared Audio USB-1 USB-2 Select the Start icon and follow the instructions to test your system.
Troubleshooting Charts No Error Codes or Messages Problem Action The screen is blank and you don't hear any beeps. Note: If you are not sure whether you heard any beeps, power the computer off; then power it on again, and listen again. If you are using an external monitor, go to “External Monitor Problems” on page 124.
Troubleshooting Charts Input Problems Problem Action The cursor does not move after the computer awakens from one of the power management modes. Make sure you followed the instructions in “Advanced” in the Online User's Guide correctly when you installed Windows with the Advanced Power Management (APM) option.
Troubleshooting Charts Problem Action The mouse buttons don't work. Change the mouse driver to Standard PS/2 Port Mouse , and then reinstall PS/2 TrackPoint . See “Advanced” in the Online User's Guide for how to install the driver. A number appears when you type a letter.
Troubleshooting Charts Problem Action The computer does not return from suspend mode, or the suspend lamp stays on and the computer does not work. The computer automatically enters suspend or hibernation mode when the battery power is empty. Do one of the following: Replace the battery pack with a fully charged one and then press Fn .
Troubleshooting Charts Problem Action The computer does not enter hibernation mode with the Fn + F12 key combination. Enable hibernation mode as follows: For Windows 98: 1. Start the ThinkPad Configuration program. 2. Click on Power Management ( ). 3.
Troubleshooting Charts LCD Problems Problem Action The screen is unreadable or distorted. Make sure that: The display device driver is installed correctly. The display resolution and color depth are correctly set. The monitor type is correct. To check, do as follows: 1.
Troubleshooting Charts Indicator Problems Problem Action The battery status indicator does not go on even though a battery pack is installed in the computer. The over-current protection device inside the battery pack has been activated. Wait several hours and try again.
Troubleshooting Charts Problem Action The computer does not operate with a fully charged battery pack. The over-current protective function in the battery pack might be activated. Power off the computer for 1 minute to reset this function; then power it back on again.
Troubleshooting Charts Problem Action Incorrect data is sent between your computer and a communicating device. Make sure that: The distance and angle between your computer and the device is within the set range.
Troubleshooting Charts PC Card Problems Problem Action The PC Card shows “Ready,” but it does not work correctly. Make sure that: The system resources reserved for the PC Card do not conflict with other system devices. Refer to “Advanced” in the Online User's Guide .
Troubleshooting Charts Problem Action Your PC Card modem does not work. Make sure that the infrared port is disabled and the modem is set up correctly. Make sure that the COM port you set for the modem with the ThinkPad Configuration program is the same in the following procedure and that there is no resource conflict.
Troubleshooting Charts Problem Action The PC Card is recognized by PC Card support software, but the “Not Ready” or “Not Configured” message is shown. Make sure that: The PC Card enabler is installed. Refer to the manuals supplied with your PC Card.
Troubleshooting Charts A Printer Problem Problem Action The printer does not work. Make sure that: The parallel connector is enabled. 1. Start the ThinkPad Configuration program. 2. Click on Parallel Port ( ). 3. Select Enable . 4. Click on OK . The printer is turned on and ready to print.
Troubleshooting Charts External Monitor Problems Problem Action The external monitor is blank. Do the following: 1. Connect the external monitor to another computer to make sure it works. 2. Reconnect the external monitor to your computer. 3. Start the ThinkPad Configuration program.
Troubleshooting Charts Problem Action The screen is unreadable or distorted. Make sure that: The display driver is installed correctly by doing the following: 1. Click on Start . 2. Move the cursor to Settings and Control Panel . 3. Click on Control Panel , and then double-click on Display .
Troubleshooting Charts Problem Action The PC Card installed in a port replicator is not recognized and the PC Card slots are unusable. Make sure that: The AC Adapter is connected to the port replicator. The power-on indicator of the port replicator is on.
Troubleshooting Charts Problem Action The MIDI connector of a port replicator does not work. To enable the MIDI connector of a port replicator, use the ThinkPad Configuration program. Make sure that the MIDI connector is enabled by doing the following procedure: 1.
Troubleshooting Charts Problem Action The serial connector does not work. Make sure that the serial connector is enabled by doing the following: For Windows 98: 1. Start the ThinkPad Configuration program. 2. Click on Serial Port ( ). 3. Select Enable .
Troubleshooting Charts Software Problems Problem Action An application does not run correctly. Check the following to make sure that the problem is not being caused by the application: Your computer has the minimum required memory to run the application.
Troubleshooting Charts Problem Cause or Action Performance degrades when the computer gets hot during use. The processor speed might decrease under the following conditions: Use in a hot environment High-powered processing that requires high-power consumption This is not a defect.
Testing Your Computer Testing Your Computer If you still have a problem with your computer after using the Troubleshooting Charts, test the computer using the Easy-Setup Test function. To test your computer, do the following: 1 Press and hold F1 ; then power on the computer to start Easy-Setup.
Testing Your Computer 2 Select the Test icon; then select the Start icon or press Enter . If you cannot go to the next menu, have the computer serviced. If an X appears to the left of a device with an error code below it, make a note of the error code and have the computer serviced.
Recovering Lost or Damaged Software Recovering Lost or Damaged Software This section describes how to recover lost or damaged software. Using the Diskette Factory To recover a particular device driver or utility program, create the backup diskettes for it with the Diskette Factory; then reinstall it.
Recovering Lost or Damaged Software The ThinkPad Customization CD is provided for your installation convenience. If you need to reinstall a software application or a hardware device driver, put the ThinkPad Customization CD in your CD-ROM drive. The menu of the features appears automatically.
Recovering Lost or Damaged Software Using the Recovery CD The Recovery CD package consists of a boot diskette and a CD-ROM containing the original preinstalled image. This CD deletes all personal data and your customized configuration setting. It resets your computer to most of the factory-shipped default values.
Recovering Lost or Damaged Software 136 IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52.
Getting Service If you need further assistance, you can call your IBM reseller or IBM marketing representative. You will need to know the following information when requesting repair service: Identification number of your computer Options installed in your system Note: Use the record sheet on page 139.
About Your Warranty During the warranty period, you might be responsible for repair costs if the product damage was due to misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance. For full information on product warranties, see Appendix C.
Information on Your Computer Information on Your Computer Option List DIMM _____MB PC Cards ______MB Hard Disk Drive Battery Pack External Diskette Drive Identification Numbers The serial number label is on the bottom of your computer.
Information on Your Computer Problem Recording Sheet Computer information: Machine type:_________ Serial number:_________ Date of purchase:___/___/___ Type of problem: Continuous problem Intermittent .
Customer Support and Service Customer Support and Service Purchasing an IBM PC hardware product entitles you to receive support and services during the limited warranty period. If you need additional support and services, a wide variety of extended solutions that addresses most needs are available for purchase.
Customer Support and Service If possible, be at your computer when you call: In the U.S. and Puerto Rico, call 1-800-772-2227. In Canada, call 1-800-565-3344.
Customer Support and Service Fax Information In the U.S. and Canada, if you have a touch-tone telephone and access to a fax machine, you can receive marketing and technical information on such topics as computer hardware, operating systems, and local area networks (LANs) by fax.
Customer Support and Service Commercial online services that have information on IBM products are: CompuServe: Use the GO word ThinkPad . Prodigy: Use the Jump command; type IBM and select PC Product Support. America Online: Use the Go to keyword IBM .
Customer Support and Service Personalized Web-based PC support provides PC users easy access to online support, including a personalized IBM Web site tailored to their machine type, computing environment, and such individual interests as business applications or games.
Purchasing Additional Services Purchasing Additional Services During and after the limited warranty period, you can purchase additional services, such as: Support for IBM and non-IBM hardware, operati.
Purchasing Additional Services Assistance with client network interface cards and options You can purchase this service on a one-time basis (for a single incident).
Purchasing Additional Services Ordering Support Line Services The Enhanced PC Support Line, Client Support Line, and Network and Server Support Line services are available for products on the Supported Products list. To receive a Supported Products list, In the U.
Purchasing Additional Services Warranty and Repair Services You can extend your period of ThinkPad EasyServ warranty service. For more details on service offerings in the U.S., refer to the EasyServ information under “ThinkPad” at the following Web site: http://www.
Obtaining IBM Operating System Updates Obtaining IBM Operating System Updates IBM provides update diskettes, called ServicePacks or corrective service diskettes (CSDs), to customers who report a DOS or an OS/2 problem for which there is or will be a corrective program.
Features Appendix A. Features and Specifications This appendix describes features and specifications for your computer. Features Microprocessor Intel Mobile Pentium II processor Memory Standard: 32 MB or 64 MB Maximum: 96 MB or 128 MB Storage devices 2.
Features External Diskette Drive To get the best performance from your diskette drive, use high-quality diskettes (such as IBM diskettes) that meet or exceed the following standards: 1-MB, 3.5-inch, unformatted diskette: – ANSI (American National Standards Institute) X3.
Specifications Specifications Size Width: 297 mm (11.7 in.) Depth: 222 mm (8.7 in.) Height: 31.0 mm (1.22 in.) Environment Note: When you charge the battery pack, its temperature must be at least 10°C (50°F).
IBM Power Cords IBM Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number Used in These Countries 13H5264 Bah.
IBM Power Cords For 3-pin power cords: Note The grounded adapter is required for full MPRII compliance. If a 3-pin power cord came with your computer, see “Safety Information” on page xiii.
IBM Power Cords 156 IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52.
Handling Tips Appendix B. Handling Tips By using common sense and by following these handling tips, you will get the most use and enjoyment out of your computer for a long time to come. This appendix provides tips for handling notebook computers in general.
Handling Tips Register your ThinkPad products with IBM (refer to the Setup Guide ). This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables IBM to notify you about possible upgrades. Check the IBM Web pages at http://www.
Handling Tips Ergonomics Information This is important information you should read before using your computer in your “virtual office.” Working in the virtual office might mean adapting to frequent changes in your environment.
Handling Tips 160 IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52.
Product Warranty Appendix C. Product Warranty and Notices Statement of Limited Warranty The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for your use, and not for resale, from IBM or an IBM authorized reseller.
Product Warranty 1. obtain authorization from the owner (for example, your lessor) to have IBM or your reseller service a Machine that you do not own; 2.
Notices Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
Notices developers directly if you wish to verify readiness, understand limitations, or look for any software updates. To learn more about IBM PC products and the Year 2000, visit our Web site at http://www.pc.ibm.com/year2000. The information and tools there can help you with your Year 2000 transition plan, especially if you have multiple IBM PCs.
Notices Electronic Emission Notices Federal Communications Commission (FCC) Statement ThinkPad 560Z, model number 2640 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Notices Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d'Industrie Canada Cet appareil numérique de la classe B est conform à la norme NMB-003 du Canada.
Glossary This glossary includes terms and definitions from the IBM Dictionary of Computing (New York: McGraw-Hill, 1994). ac . Alternating current. ac power . Power that is supplied to the computer through an electrical outlet. ANSI . American National Standards Institute.
and programs that make up a system, subsystem, or network. CRT . Cathode ray tube display. device driver . (1) A file that contains the code needed to use an attached device. Operating system loads device drivers for screens, keyboards, printers, diskette drives, hard disk drives, and auxiliary devices.
pointing device such as a TrackPoint or mouse to select a particular function or software application. IDE . Integrated device electronics. IR . Infrared. IrDA . Infrared data association. ISA . Industry standard architecture. ISO . International Organization for Standardization.
prompt . A visual or audible message sent by a program to request the user's response. pull-down menu . On the display screen, a menu that emerges in a downward direction from a point or line at or near the top of the screen. reboot . To restart all operations of the computer as if the power had just been turned on.
Index A activating the alarm 101 America Online 144 auto-disable, TrackPoint 51, 92 B backing up 30, 133 creating diskettes 133 battery maximizing the life 94, 158 problems 117 recharging 94 replacing.
E Easy-Setup 17 password 68 testing 131 EasyServ 142 EDO DRAM 39 electronic bulletin boards 143 enabling infrared port 90 numeric keypad, keyboard 16 TrackPoint 51 Enhanced PC Support Line 146 ergonom.
keyboard function (continued) TrackPoint 10 L LAN remote operation, enabling 23 LCD problems 116 switching to external monitor 14 turnoff timer, disabling 90 location bottom view 5 front view 2 rear view 4 lock, mechanical 84 M memory 39 increasing 45 installing 40 removing 43 shortage for DOS 99 for Windows 3.
power-on password (continued) changing 74 removing 74 setting 70 press-to-select, TrackPoint 36 printer problem 123 problems, troubleshooting guide 104 processor speed, changing 14 Prodigy 144 profile.
T telephone, help by 141 testing 131 ThinkPad Configuration program 25 for DOS 100 window, for Windows 98 26 window, for Windows NT 27 ThinkPad Customization CD 30 using 133 ThinkPad Space Saver Keybo.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté IBM ThinkPad 560Z Notebook PC Model 560Z c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du IBM ThinkPad 560Z Notebook PC Model 560Z - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation IBM ThinkPad 560Z Notebook PC Model 560Z, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le IBM ThinkPad 560Z Notebook PC Model 560Z va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le IBM ThinkPad 560Z Notebook PC Model 560Z, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du IBM ThinkPad 560Z Notebook PC Model 560Z.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le IBM ThinkPad 560Z Notebook PC Model 560Z. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei IBM ThinkPad 560Z Notebook PC Model 560Z ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
