Manuel d'utilisation / d'entretien du produit DW4020 du fabricant Hughes
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11717 Ex ploration L ane, Ger mantown, MD 2 0876 T el: (3 01) 428.55 00 F ax: (301) 428.1 868/283 0 1031484- 0001 Revision 3 Octob er 24, 200 2 D W4020 Installation Guide ®.
Copyright © 2002 Hughes Network Systems Inc., a wholly o wned subsidiary of Hughes Electronics Corporation All rights re served. This publication and its contents are pr oprietar y to Hughes Network Systems, Inc., a wholly owned subsidiar y of Hughes Electronics Co rporation.
• 103148 4-0001 Re vision 3 iii Decla ration of Conformity Standards to which Conformity is declared: F CC Part 15 This de vice complies with part 15 of the FCC Rules.
• iv 103148 4-0001 Re vision 3.
• Contents 103148 4-0001 Re vision 2 v Contents About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Scope and a udience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Audience prof ile . . . . . . .
• Contents vi 103148 4-0001 Re vision 2 Chapter 3 The User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 How to access t he User Inte rface . . . . . . . . . . . . . . . . . . . . . . . . 34 The Home screen . . . . . . . .
• Contents 103148 4-0001 Re vision 2 vii Appe ndix B The Internet and the DW4020 . . . . . . . . . . . . . . . . . . . . 71 Intern et protoc ol (IP) and t ransmission c ontrol pr otocol (TCP) 71 Turbo Int ranet™ . . . . . . . . . . . . . . . . . .
• Contents viii 103148 4-0001 Re visi on 2 Other optio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Display act ive routing tab le . . . . . . . . . . . . . . . . . . . . . . . 112 Reset hist ory . . . . . . . .
• Important safety infor matio n 103148 4-0001 Re vision 2 ix Impor tant safety inf ormation F or your safety a nd protect ion, read this en tire manual bef ore you attempt to insta ll the D W4020. In pa rticula r , read thi s safety sectio n careful ly .
• Importa nt safety information x 103148 4-0001 Re vision 2.
• Abo ut thi s doc ument 103148 4-0001 Re vision 2 xi About this document Scope and audience This manual describes ins talling and ser vicing the DIRECW A Y ® D W4020 term inal. It addr esses inst allers, net work syst em engineer s, and netw ork operat ors who instal l, commissi on, oper ate, and main tai n the s yst em .
• About thi s docum ent xii 1031484-000 1 Revi sion 2 Con ventions This manual follo ws the t ypographic al con v entions sho wn bel ow to hel p cl arify i nst ructio ns : Related publications The i.
Chapter 1 • Introduc tion 103148 4-0001 Re vision 2 1 Chapter 1 Intr oduction This chapt er ad dres ses the fo llowing to pics : • D W4020 p urpose and compone nts on page 1 • Chara cterist ics .
Chapter 1 • Introducti on 2 103148 4-0001 Re vision 2 These uni ts, in combin ation with a n antenna, p rovide s atellite connecti vi ty for multiple local a rea networ k (LAN) host s throug h one DIRECW A Y System. All t he necessary software r esides on the Gate w ay , which serv es as the r outer .
Chapter 1 • Introduc tion 103148 4-0001 Re vision 2 3 . T able 1: D W 4020 h ardware character isti cs Characte ristic D W4020 Main processor 200Mh z Ethernet 10/100 4 ports (switc hed) RJ-45 Main Memory 32MB Flas h Mem or y 8MB Serial P o r t Asynchro nous RS232 USB P ort One USB 1.
Chapter 1 • Introducti on 4 103148 4-0001 Re vision 2 Import ant notes: 1. Coaxial cables with c opper clad steel cent er conductor a re not reco mmended. 2. Do not u se splitters . 3. L ine am pl ifiers are requ ired for Re ceive cabl e runs of mo re than 150 f t.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 5 Chapter 2 Installing the indoor equipment System pre- installation T ogether , the recei ve modem, the transmi t modem, and the Gate way ar e called th e D W4020 and somet imes referre d to as th e indoor un it (IDU).
Chapter 2 • Install ing the in door equi pment 6 103148 4-0001 Re vision 2 T wo D W4020 installation methods There tw o ways t o install t he D W4020. • If an an alog phone l ine is a vai lable, as semble and ins tall the system using the in structi ons in Installing the system us ing a modem on page 11.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 7 CA UT ION A password from the authoriz ed inst aller is r equired before the Nat ional Operations Ce nter will act ivate the system.
Chapter 2 • Install ing the in door equi pment 8 103148 4-0001 Re vision 2 Installing DIRECW A Y installat ion software on installer laptop The inst allatio n softw are for the D W 4020 is on a CD. The softw are will ena ble you to r egiste r D W4020 customers.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 9 Install ing the soft ware Do not connect USB cable to the recei ve mod em until prompt ed. Y ou may use the cable th at came wi th the u nit, or a d if ferent ca ble if you ne ed a longer one .
Chapter 2 • Install ing the in door equi pment 10 103148 4-0001 Re vision 2 Figure 4: De vice Insta llatio n Statu s Figure 5 : W ebsetup Welcome screen.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 11 Installi ng the system using a mod em Y ou ne ed al l the items shown in Figur e 6 .
Chapter 2 • Install ing the in door equi pment 12 103148 4-0001 Re vision 2 The po wer supply The D W4020 uses a po wer supply with the part number P/N: 1031105-00 01. The part number is on a s ticke r on the po wer supply . V erify that yo u are using t he correct po wer supp ly .
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 13 Assembling the components, modem installation me thod Follow the s teps b elow and refer to th e ill ustra tions on p age 1 3 through page 16 to assembl e the DW4020 components.
Chapter 2 • Install ing the in door equi pment 14 103148 4-0001 Re vision 2 Figure 8 : Mou nt the comp onents on two clip s Figure 9: Attach th e other c lips.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 15 Figure 10 : C omponent s tack Receive modem T rans mit modem Gate w ay.
Chapter 2 • Install ing the in door equi pment 16 103148 4-0001 Re vision 2 5. Connect t he component interconnect ion cables. See Figure 11 . A USB cable connects the recei ve modem and t he instal ler PC; you may use a longer cable ra ther than th e one that is supplied if you wish.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 17 Connect Ethernet, pow er up, and read the Gate wa y LED displa y After you as semble the D W4020, conn ect it to the ins taller lapt op with Ethe rnet cable. P lug it into a 110 V wall outlet, po wer s trip, or sur ge protec tor .
Chapter 2 • Install ing the in door equi pment 18 103148 4-0001 Re vision 2 The tran smit and re ceiv e modems ha ve their o wn LEDs, which sho w their status.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 19 TX LED. The LEDs’ st atus indic ate v arious con ditions. T able 5 descri bes the bas ic states. The LEDs may al so indicate va rious cond itions thro ugh bl ink pattern s.
Chapter 2 • Install ing the in door equi pment 20 103148 4-0001 Re vision 2 Ethernet por t LEDs Each of the four Ethernet por ts on the D W4020 has two LEDs associa ted with it.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 21 Running the D W4020 installat ion software, commissioning, and registering the customer The D W4020 i nstaller’ s computer softw are is basi cally DIRECW A Y 4.0 soft ware with s ome functions, such as intera cting wit h a bro wser , re mov ed.
Chapter 2 • Install ing the in door equi pment 22 103148 4-0001 Re vision 2 4. W ebsetup wi ll fi rst detect t he Gate w ay and the modem. See Figure 15 . 5. Then W ebsetup will check for an exis ting connecti on to W ebA CS. W ebsetup may br ing up a dial -up connect ion if necessa ry .
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 23 6. W ebsetup wi ll then authenticat e the recei v e modem ser ial number and enable it. See Figure 17. 7. W ebsetup t hen prese nts a serie s of forms to t he user to complete regi stration.
Chapter 2 • Install ing the in door equi pment 24 103148 4-0001 Re vision 2 Figure 19: Ser vic e Offering s Figure 20 : R egistratio n Note: The regi stration inf ormatio n in Figure 20 is very important. Make certai n this inf ormation is rec orded on the cov er of the customer’ s User Gui de.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 25 8. A fter th e cu stom er en ters registra tio n info rmat ion , writ e the inform ation in Figure 20 on t he cov er of their User Gui de. 9. Select C ontinue in the Re gist ration scre en in Figure 2 0.
Chapter 2 • Install ing the in door equi pment 26 103148 4-0001 Re vision 2 Figure 2 2: An tenna P ointin g - Recei ver Figure 23: Finis h Figure 24:.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 27 P ost-c ommissioning In post- commissioning, you peak the satellit e signal, att ach the D W4020 to t he customer co mputer that ha s a functi oning Ethernet interf ace, and con firm the customer can sur f the Inter net.
Chapter 2 • Install ing the in door equi pment 28 103148 4-0001 Re vision 2 9. Use the Ele v ation, Azim uth and Pola rization v al ues to adjust the ant enna to ach ie ve maximu m recei ve si gnal streng th. 10. Select the A CP (au to cross-pol ) checkbox.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 29 12. Sel ect the Man ual f ine point ing mode radio butt on. 13. Sel ect Start T est . Adjust the ante nna to achi ev e maximum trans mit is ola tion. 14. When the unit consis tently pa sses the ma nual transmit test, bolt th e antenna s ecurely b efore going t o Step 15.
Chapter 2 • Install ing the in door equi pment 30 103148 4-0001 Re vision 2 Connect to c ustomer computer and confirm surfing 1. Disconnec t the USB cab le from the installer ’ s PC. 2. Connect t he recei ve modem t o the Gate way us ing the USB cable su pplied wit h the unit.
Chap ter 2 • Installi ng the i ndoor eq uipment 103148 4-0001 Re vision 2 31 If the customer cannot surf If the cust omer cannot su rf, conf igure you r instal ler laptop so its netw ork propert ies matc h the custome r’ s . Refe r to Appendix D for exac t instr uctions for setting your networ k properties .
Chapter 2 • Install ing the in door equi pment 32 103148 4-0001 Re vision 2.
Chapter 3 • The User Inte rface 103148 4-0001 Re vision 2 33 Chapter 3 The User Interface In the V ersion 1.0 s oftware, D W4 020 status i nformation was av ai lable on menus a ccessed t hrough the se rial port vi a Hyperter minal. In th e V ersion 2.
Chap ter 3 • The User In terf ace 34 103148 4-0001 Re vision 2 Ho w to access t he User Interface The User I nterf ace is acces sed throu gh any b rows er , such as Intern et Explore r or Nets cape. F ollo w the s teps belo w to se t up an entry for the Us er Inte rface in a browser .
Chapter 3 • The User Inte rface 103148 4-0001 Re vision 2 35 The Home screen The Home scr een has sys tem indicators a cross the to p. There ar e menu items in a column a long the left.
Chap ter 3 • The User In terf ace 36 103148 4-0001 Re vision 2 The System S tatus indicator Cli cki ng on System Status wi ll d isp lay a System Stat us screen. See Figur e 34. The s cree n con sists of th e foll owing fields . • Signal S treng th - indicate s the sig nal quality factor ( SQF), which is the stre ngth of the re ceiv e sig nal.
Chapter 3 • The User Inte rface 103148 4-0001 Re vision 2 37 If ther e is a problem wit h any o f these four st atus eleme nts, a red excl amation mark wi ll appear in the stat us f ield. In addi tion, if there i s a problem with th e T ransmit Status or Receive Statu s , an error mess age and an erro r code will appear in blue.
Chap ter 3 • The User In terf ace 38 103148 4-0001 Re vision 2 If corr ecti ve meas ures do not s olve a problem, con tact techni cal support. TxCode 8 me ans the tran smit modem is wo rking prop erly . It is the code you will see mos t of the time.
Chapter 3 • The User Inte rface 103148 4-0001 Re vision 2 39 5 The tra nsmitter is not loc k ed to the netwo rk timing No actio n is necess ar y if thi s condition occurs fr om time to ti me and qu ickly resolv es its elf . If this iss ue persists , it is li kely d ue to a NOC-rela ted service issue .
Chap ter 3 • The User In terf ace 40 103148 4-0001 Re vision 2 14 T he t ransmi tte r is no t available because ranging has f ailed This cond ition ind icates that t he trans mitter is not operati onal beca use rangin g has f ailed . Ranging is th e process tha t adjusts the satellite transmi tter timing an d pow er .
Chapter 3 • The User Inte rface 103148 4-0001 Re vision 2 41 21 The tr ansmitter is disab led because a trans mit point ing test f ailed This c ondition occ urs when the tr ansmitter f ails a transmi t pointing tes t. This indica tes that th e transmi tter did not meet the mi nimum specificat ions required .
Chap ter 3 • The User In terf ace 42 103148 4-0001 Re vision 2 Recei ve Status messages The foll owi ng messages ma y appear in t he Receiv e S tatus fie l d . The Comments s ection gi v es more informa tion about ea ch code, and descri bes any possible correc ti ve meas ures.
Chapter 3 • The User Inte rface 103148 4-0001 Re vision 2 43 Receive Sta tistics The Receiv e Statistics screen contains inf ormation about ho w the rece iv e modem is proces sing fr ames . It cont ains the foll owi ng f ields. See Fig ure 37. • Rece iv e Statu s - display s recei ve mod em status messa ges.
Chap ter 3 • The User In terf ace 44 103148 4-0001 Re vision 2 • F rames Received - displays t he number of frames the re cei ve modem has recei v ed. • F ra mes with Errors- displa ys the per centage of ba d frames recei v ed. • Bad K ey F rames - packets recei ved ov er satelli te that cou ld not be de crypted su ccessful ly .
Chapter 3 • The User Inte rface 103148 4-0001 Re vision 2 45 • Number of F ailed T ransmi ssions - number of times t he ITU fail ed to transmit dat a. • Numb er of P ack ets Submitt ed f or T ransm ission - number of packet s sub mitte d to the tra nsm it mod em.
Chap ter 3 • The User In terf ace 46 103148 4-0001 Re vision 2 – Longitude - displa ys the sat ellite ’ s lo ngitude. – Receive Polarization - polar ization o rientatio n.
Chapter 3 • The User Inte rface 103148 4-0001 Re vision 2 47 The Connectivity T est Menu Y ou may l ose connect ivi ty to a parti cular serv er due to the Intern et and/or the sate llite netw ork bein g hea vily loaded o r due to the s erver be ing do wn.
Chap ter 3 • The User In terf ace 48 103148 4-0001 Re vision 2 Internet Connectivity T ry pinging the DIRECW A Y Internet ser ver (www .direcwa y .com). Note: If you are an enterprise cus tomer and your en terprise has a backbone co nnection to the Networ k Operations Center , the DIRECW A Y Internet serv er may not be accessible.
Chapter 3 • The User Inte rface 103148 4-0001 Re vision 2 49 The Firewall Menu The User I nterface enables c ustomers to en able a f ire wal l and conf igure its rules. I f the y use the f ire wall , they must conf igure it properl y for maximum prot ection.
Chap ter 3 • The User In terf ace 50 103148 4-0001 Re vision 2 Figu re 41: F ire w all Set tings.
Chapter 3 • The User Inte rface 103148 4-0001 Re vision 2 51 The Help Menu The Help Menu contains inf ormation about recei ve and trans mit modem st atus messages, the f ire wall, i nstallati on, trouble shooting, and other topi cs. Re vie w it to become f amiliar with the User Interf ace and with the D W4020.
Chap ter 3 • The User In terf ace 52 103148 4-0001 Re vision 2 m yD IRE CW A Y Custome rs can click on m yDIRE CW A Y to go to myDIRECW A Y .com. Member s get access to a v ariety of intera cti ve tool s and can c heck usage online, test satell ite speed, manage pass words, a nd more.
Chapter 4 • DW40 20 LEDs and troubl eshootin g 103148 4-0001 Re vision 2 53 Chapter 4 D W4020 LEDs and tr oubleshooting The D W4020 LEDs can pro vide informa tion for tr oubleshootin g units that ar en’t f unctioning at all, or don’ t seem t o be fun ctioning as well a s they mig ht.
Chapter 4 • DW4020 LE Ds and trou bleshooti ng 54 103148 4-0001 Re vision 2 D W4020 LEDs status This sec tion descri bes the LEDs’ appearance d uring typica l D W4020 opera tion. It also des cribes the ir appearance when some basic pr oblem is occur ring.
Chapter 4 • DW40 20 LEDs and troubl eshootin g 103148 4-0001 Re vision 2 55 Normal operation, data being sent and received During nor mal DW402 0 operation, t he modems’ READ Y LEDs are con tinuously lit, the RX and TX LEDs blin k as the y pass da ta, and both t he Gate way LEDs are continu ously lit, a s shown i n Figure 44 .
Chapter 4 • DW4020 LE Ds and trou bleshooti ng 56 103148 4-0001 Re vision 2 Figure 4 5: Recei v e mod em REA D Y LED n ot lit Figure 46: D W402 0 power and cable co nnections Receiv e modem READ Y LED not lit. Note that in many cases o ther modem L EDs will n ot be lit eith er .
Chapter 4 • DW40 20 LEDs and troubl eshootin g 103148 4-0001 Re vision 2 57 T r ansmi t modem READ Y LED not lit If the tran smit mode m is n ot o perat ing norm ally a nd i ts RE AD Y LED is not lit, as shown in Fig ure 47 , take the f ollowing ste ps.
Chapter 4 • DW4020 LE Ds and trou bleshooti ng 58 103148 4-0001 Re vision 2 Gate wa y LEDs not lit If the Gate w ay does not se em to be func tioning and i ts LEDs are not lit , and the rece i ve modem READ Y LED blinks as s hown in Figure 48 , take t he follo wing st eps.
Chapter 4 • DW40 20 LEDs and troubl eshootin g 103148 4-0001 Re vision 2 59 Gate way LEDs flash, rec eive modem READ Y LED off or flashing If the Gate way does not seem to be f unctioning a nd its ST A TUS LED flashes a mber , and the recei ve mode m READ Y LED blink s or is n ot li t, as s hown in Fig ure 48, take th e fo llowing s teps.
Chapter 4 • DW4020 LE Ds and trou bleshooti ng 60 103148 4-0001 Re vision 2 LED blinking indi cating status codes The D W4020 modems ’ READ Y LEDs can blink in vario us patter ns. These pa tterns corr elate to t he status codes discuss ed in T r ansmit Status messa ges on pa ge 37 an d Receive St atus mess ages on page 42.
Chapter 4 • DW40 20 LEDs and troubl eshootin g 103148 4-0001 Re vision 2 61 Receive READ Y LED Pa ttern Corresponding re ceive status me ssage Fa s t Alternating Prior to downlo ading softw are– This is a contin uous f ast-b linking pa tter n, with the RX LED being the inv erse of the R eady LED .
Chapter 4 • DW4020 LE Ds and trou bleshooti ng 62 103148 4-0001 Re vision 2 Ethernet port LEDs Each of the f our Ethernet ports on the DW4020 has two LEDs associa ted with it.
• Glossa ry 103148 4-0001 Re vision 2 63 Glossar y D E G H I Dotted dec imal notatio n - An IP addres s cons ists of 3 2 bits . Ra the r tha n work ing w ith 32 bits at a time, it is a common pra ctice to se gment the 32 bits of an IP addr ess into four 8-bi t fi elds called o ctets.
• Glossary 64 1031484-0 001 Revi sion 2 IP addre ss - a 32- bit number that identi fies e ach sender o r recei v er of info rmation th at is sen t in packe ts across the Internet .
• Glossary 1031484- 0001 Revisio n 2 65 T urbo Inter net - A hi gh-sp ee d satell ite li nk from the Interne t, allo wing users to do wnload info rmati on a t a very h igh ra te. T urbo I ntern et service s prov ide asymmetric connections between a c ustomer PC an d the Inte rnet.
• Glossary 66 1031484-0 001 Revi sion 2.
• Abbreviatio ns and Acrony ms 103148 4-0001 Re vision 2 67 Abbre viations and Acr on yms Abbreviation or Acron ym Te r m DHCP dynamic host configuration protocol GW H G at eway ho s t IANA Internet.
• Abbrevi ations an d Acronym s 68 103148 4-0001 Re vision 2.
Appendi x A • L at/Long Dec imals to Minut es Table 103148 4-0001 Re vision 2 69 Appendix A Lat/Long Decimals to Min utes T ab le Use the f ollo wing proc edure to d etermine your latitud e and longitu de decimal to minutes con versio n.
Appendix A • La t/Long Dec imals to Minutes Ta ble 70 103148 4-0001 Re vision 2 Right of Decimal Minutes Right of Decimal M inut es Right of Decimal Minu tes .01 1 .36 22 .71 43 .02 1 .37 22 .72 43 .03 2 .38 23 .73 44 .04 2 .39 23 .74 44 .05 3 .40 24 .
Appendi x B • The Interne t and the DW4020 103148 4-0001 Re vision 2 71 Appendix B The Internet and the D W4020 Internet pr otocol (IP) and transmission con tr ol pr ot ocol (TCP) The Inte rnet Protocol (IP) pro vides a for mat for movi ng pack et data fr om node to nod e.
Appendix B • The Internet a nd the D W4020 72 103148 4-0001 Re vision 2 their T CP limits, v ast ly increasing the o veral l through put. This techniq ue is also kno wn as TCP spoof ing .
Appendi x B • The Interne t and the DW4020 103148 4-0001 Re vision 2 73 card.” The bus iness o wner c an then assig n his indi vidua l computer c onnections t he numbers as sh own i n Figure 51.
Appendix B • The Internet a nd the D W4020 74 103148 4-0001 Re vision 2 Priv ate IP addresse s As Inter net use has i ncreased, more and more IP ad dresses h av e been ass igned. There is not an in finit e number of IP a ddresses, and IAN A is conc erned that t he supply o f unique IP add resses could be e xhaust ed.
Appendi x B • The Interne t and the DW4020 103148 4-0001 Re vision 2 75 10.0.0.0 - 10.255.255.255 ( 10/8 pref ix) 172.16.0. 0 - 172.31.255 .255 (172.
Appendix B • The Internet a nd the D W4020 76 103148 4-0001 Re vision 2 D W4020s pr o vide connections The D W4020 pr ovides c onnecti vity f rom a satelli te netw ork to mult iple c ompu ters. From the po int of vie w of t he indi vidual comput er user , t he D W4020 pro vides the link to t he outside w orld.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 77 Appendix C Installing the D W4020 Man uall y The inst allatio n specif icati on may direct yo u to inst all the D W4020 usi ng the serial port.
Appendix C • Ins talling the DW4020 Manual ly 78 103148 4-0001 Re vision 2 The po wer supply D W4020 users must u se a po wer supp ly with the pa rt number P/N: 1031105- 0001. The part nu mber is on a stick er on the po wer supply . V erify that yo u are using t he correct po wer supp ly .
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 79 Assembling the components Follow the s teps b elow and refer to th e ill ustra tions on p age 8 0 through p age 83 to assembl e the D W4020 comp onents.
Appendix C • Ins talling the DW4020 Manual ly 80 103148 4-0001 Re vision 2 Figure 5 5: Mou nt the com ponents on two clip s Figure 56: Attac h the other clips.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 81 Figure 57 : Comp onent stack Receive modem T rans mit modem Gate w ay.
Appendix C • Ins talling the DW4020 Manual ly 82 103148 4-0001 Re vision 2 6. Connect th e component int erconnection ca bles. A short USB cable co nne cts th e re ceive mode m an d th e Gat eway . A 25- pin connecto r cable con nects the tr ansmit and rece i ve modems.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 83 8. Connect up to four Et hernet cabl es to the net work port s on the Gate w ay (see Figur e 60). Either a straig ht-through or a cross- ov er Ethernet ca ble can be used. The four ports labeled 1 through 4 are Ethern et 10 Base - T/100 ne twork por ts.
Appendix C • Ins talling the DW4020 Manual ly 84 103148 4-0001 Re vision 2 Figure 61 : Conn ect power cord Figure 62 : Final assembly T ransmit modem Ethernet card Receive modem Gatewa y T0091013 AC.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 85 P o wering up and reading the D W 4020 LED display After y ou ha ve asse mbled the DW402 0, plug it into a 11 0 V wall outlet , po wer strip, or sur ge protecto r . Th e Gate way LED displa y will c ycle as sh own i n T able 12.
Appendix C • Ins talling the DW4020 Manual ly 86 103148 4-0001 Re vision 2 The D W4020 LEDs The recei v e and tra nsmit modems ha ve LEDs on their front panels. Bo th modems ha ve a gree n R EADY LED. The recei ve modem has a green RX LED. The tr ansmit modem has a green TX LED.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 87 • Chec k if the LEDs o n the bac k of the Gat eway or on or of f. The LAN ports on the back of the Gate way ha v e LEDs. See Ethernet port LEDs on page 94. • Contact Cust omer Car e.
Appendix C • Ins talling the DW4020 Manual ly 88 103148 4-0001 Re vision 2 Normal operation, data being sent and received During nor mal DW402 0 operation, t he modems’ READ Y LEDs are con tinuously lit, the RX and TX LEDs blin k as the y pass da ta, and both t he Gate way LEDs are continu ously lit, a s shown i n Figure 64 .
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 89 Figure 6 5: Recei v e mod em REA D Y LED n ot lit Figure 66: D W402 0 power and cable co nnections Receiv e modem READ Y LED not lit. Note that in many cases o ther modem L EDs will n ot be lit eith er .
Appendix C • Ins talling the DW4020 Manual ly 90 103148 4-0001 Re vision 2 T r ansmi t modem READ Y LED not lit If the tran smit mode m is n ot o perat ing norm ally a nd i ts RE AD Y LED is not lit, as shown in Fig ure 67 , take the f ollowing ste ps.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 91 Gate wa y LEDs not lit If the Gate w ay does not se em to be func tioning and i ts LEDs are not lit , and the rece i ve modem READ Y LED blinks as s hown in Figure 68 , take t he follo wing st eps.
Appendix C • Ins talling the DW4020 Manual ly 92 103148 4-0001 Re vision 2 Gate way LEDs flash, rec eive modem READ Y LED off or flashing If the Gate way does not seem to be f unctioning a nd its ST A TUS LED flashes a mber , and the recei ve mode m READ Y LED blink s or is n ot li t, as s hown in Fig ure 68, take th e fo llowing s teps.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 93 blinkin g. The blink patterns ar e described belo w for your info rmation.
Appendix C • Ins talling the DW4020 Manual ly 94 103148 4-0001 Re vision 2 Ethernet port LEDs Each of the f our Ethernet ports on the DW4020 has two LEDs associa ted with it.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 95 Communicating with the Gate way thr ough the serial por t After t he Gate way f inishes t he LED sequenc e, you will use a lapt op P C to co mmu nic ate with the G ateway vi a a se rial cabl e.
Appendix C • Ins talling the DW4020 Manual ly 96 103148 4-0001 Re vision 2 a. Sel ect St ar t → Access ori es → Hy per ter mi nal and cl ick on t he Hyperterminal file (s ee Fig ure 7 2). The Connecti on Descr iption windo w appears (se e Figure 73).
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 97 b . Enter DW4020 in the Ne w fi el d . c. Sel ect OK. Th e Connect T o windo w appears. d. Select COM1 from the Connect Using pull-do wn list (see Figure 74 ). (Select COM2 i s you want t o use that por t.
Appendix C • Ins talling the DW4020 Manual ly 98 103148 4-0001 Re vision 2 g. Select OK. The win dow d isappears. h. Select File → Save As. The Sav e As windo w app ears. i. En ter DW4020 in the File name field and selec t Sa ve. The windo w disapp ears.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 99 4. Press E NTER at the Hypert erminal pr ompt to dis play the initi al Install Console scree n sho wn in Figur e 76. 5. Press E NTER to displa y the Main Menu sho wn in Figure 77 .
Appendix C • Ins talling the DW4020 Manual ly 100 103148 4-0001 Re vision 2 6. E nter c to dis play the Sat ellite Interf ace Stati stics m enu (see Fi gure 78).
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 101 Configuring Boot Pa r a m e t e r s Use C onfigur e Bo ot Para mete rs to configu re th e Gat eway for outrout e recepti on and do wnloading of softw are.
Appendix C • Ins talling the DW4020 Manual ly 102 103148 4-0001 Re vision 2 2. As each one-line para meter appear s, enter the spe cif ic v alues as de fined in th e in stalla tio n spe cificat ion f or this c ust omer or as speci fied b y HNS pers onnel and p ress E NTER .
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 103 3. When you hav e enter ed all para meters, re turn to t he Ma in Menu an d ente r pw . This sa ves the c onf iguration pa rameters to the f lash memory . At this poi nt, depending o n the parame ters that we re modif ied, the Ga te way may re set.
Appendix C • Ins talling the DW4020 Manual ly 104 103148 4-0001 Re vision 2 Antenna P ointing - Receiver This section de scribes how to v erify ad equate re cei ve sign al recepti on, that is, with a sig nal quality factor ( SQF) of ov er 30. 1. E nter i at the Main Menu prompt.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 105 2. At the Installation Menu pr ompt , ent er a to obtain antenn a pointin g v alues and a ssigned sate llite p arameters. The Antenn a P ointing - Receiver screen in Figure 82 a ppears.
Appendix C • Ins talling the DW4020 Manual ly 106 103148 4-0001 Re vision 2 Ante nna Pointi ng - T r ans mitte r , Ma nual The manual c ross-pol arization function can be used to a djust th e antenna and peak the antenna’ s transmit pola rizatio n for maximum isol ation.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 107 Range value Ra ngi ng ma y have to be initia ted by the N OC to ad jus t for dif ferences in delay due to distan ce to the satellite . Check your instal lation s pecif ication t o see if thi s is nece ssary .
Appendix C • Ins talling the DW4020 Manual ly 108 103148 4-0001 Re vision 2 V erifying software download If the Gate way is c onfigu red corre ctly for out route recep tion and SQF is grea ter than 30, it will ac quire the out route.
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 109 6. On successful do wnlo ad, the Gate w ay automatical ly reset s to reflec t the ne w softw are. The ne w co nfigur ation ta kes ef fect. 7. At the Main Menu prompt, s elect f to monitor SDL pr ogress.
Appendix C • Ins talling the DW4020 Manual ly 110 103148 4-0001 Re vision 2 D W4020 status inf ormation via the serial por t The D W4020 has no servi ceable part s. Ho we ver , y ou may be a ble to deb ug unit s with help f rom the netwo rk operation s center (NOC).
Appendix C • Ins talling the DW4020 Manual ly 103148 4-0001 Re vision 2 111 Displaying traffic statis tics At t he Sa tellit e Int erface S tat istics subm enu ente r B to selec t Display T raffic Statist ics .
Appendix C • Ins talling the DW4020 Manual ly 112 103148 4-0001 Re vision 2 The Final T est Menu T he Fi na l T e st M enu is not used by inst allers . It is use d at t he fact ory to ens ure the v arious D W 4020 components ar e functi onal. The menu is sho wn belo w .
Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 1031484- 0001 Revisio n 2.a 113 Appendix D Configuring the installer laptop f or IP ad dressing This chap ter e xplains ho w to co nfigur e your insta ller lap top PC so that you can re gister the DW4020 .
Appen dix D • Con figuring the in staller laptop for IP ad dressing 114 1031484- 0001 Re vision 2.a 3. Select the TCP/IP entry asso ciated with Network I nterf ace Card (NIC ) and t hen selec t Proper ties . The TCP/IP Proper ties windo w appears. Se e Figure 93.
Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 1031484- 0001 Revisio n 2.a 115 8. Select OK t o close the list of network c omponents. W indo ws may requ est the ins tallation CD-R OM to comple te updati ng the T CP/IP s etti ngs.
Appen dix D • Con figuring the in staller laptop for IP ad dressing 116 1031484- 0001 Re vision 2.a Windows 2000 1. On the client computer , go to Star t → Set tings → Control Panel and double -click Network and Dial- up Connectio ns . 2. A list o f network ad apters appea rs.
Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 1031484- 0001 Revisio n 2.a 117 5. Select Inter net P rotocol ( TCP/IP) . Be careful not to unchec k the chec kbox. 6. Select the Proper ti es b utton. The I nter net P rotocol P roper ti es windo w appear s.
Appen dix D • Con figuring the in staller laptop for IP ad dressing 118 1031484- 0001 Re vision 2.a Windo ws XP 1. Go to Star t → Settings → Co ntrol P anel . Double-cl ick the Network and Dial-up Connecti ons ico n. Note: If the Control Panel is in category view select Network and Internet Connections th en select Network Connections.
Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 1031484- 0001 Revisio n 2.a 119 Figure 99 : Local Area Connectio n Proper ties Figure 1 00: In ter net Prot ocol Proper ties.
Appen dix D • Con figuring the in staller laptop for IP ad dressing 120 1031484- 0001 Re vision 2.a.
Appen dix E • In stall ation ch ecklis t 103148 4-0001 Re vision 2 121 Appendix E Installation chec klist Installat ion summary and chec klist The foll owi ng D W4020 component s are instal led: • Antennas ( outdoor unit or ODU) • Coaxial c able (IFL ) • D W4020 The main ta sks requi red to inst all an D W4020 ar e summarize d belo w .
Appen dix E • In stallati on check list 122 103148 4-0001 Re vision 2.
• Index 103148 4-0001 Re vision 2 123 Index A Active Rou ting Table 112 Ante nna P ointi ng - Rece iver 28, 104 Antenna Poi nting - Transmitte r, Automati c 106 ante nnas 6 Auto cros s-pol 29 B blin.
• Index 124 103148 4-0001 Re vision 2 S Serv ice Of feri ngs 23 Softwa re Configura tion sectio n 46 subnet mas k 76 Summary of installa tion 121 Syst em In form ation 45 T Task chec klist 121 TCP spoofi ng.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Hughes DW4020 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Hughes DW4020 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Hughes DW4020, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Hughes DW4020 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Hughes DW4020, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Hughes DW4020.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Hughes DW4020. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Hughes DW4020 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
