Manuel d'utilisation / d'entretien du produit DL785 du fabricant HP (Hewlett-Packard)
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HP Pr oL ian t DL7 8 5 Se r v er U s er Gui de Us er Guide HP P art Number: AH2 33-9 003B P ublished: September 200 9 E dition: 3.
© Copyright 2008–2009 Hewlett-P ackard Development Company , L.P . The information contained herein is subject to change without notice. The only w arranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
T a ble of C onten ts 1 Co mponen t iden tif icati on ............................................................................................... 7 F ro n t pa ne l co m po ne nt s...................................................................
R em o vi ng t he p r oc e ss or m em or y ce l l an d a ir fl ow b a ff le ...............................................................39 I ns t al li ng a p r oc es so r.............................................................................
Drivers ............................................................................................................................................. 68 P ro L ia nt S up po rt P ac ks ..................................................................
S er v er s pe ci fi ca ti on s..............................................................................................................................9 5 1 1 T echni cal support ..................................................................
1 C ompo nent ide ntif icati on In this section • “Front panel components” (page 7) • “Front panel LEDs and buttons” (page 9) • “System Insight Display LEDs” (page 10) • “SAS and.
Description Item Hard drive bay 3 right 8 Hard drive bay 4 right 9 Hard drive bay 5 right 10 Hard drive bay 6 right 11 Hard drive bay 7 right 12 Hard drive bay 8 right 13 Hard drive bay 1 left (option.
F r ont pane l LEDs and buttons Status Color Description Item UID button is not activated Off UID button and LED 1 UID button is activated for serv er identification Solid blue Server is being remotel.
Status Color Description Item NIC not used NO TE: Rear panel NIC can show link or activity while in standby mode. Off NIC 2 LED 5 Linked to the network Solid green Linked with activity on the network .
system attributes. The System Insight Display LEDs identify components experiencing an error , event, or failure. CA UTION: Do not block airflow by pushing the SID flush against the serv er while it is in the down position. IMPORT ANT: When removing the access panel to view the Systems Insight Display LEDs, leav e the server pow ered on.
Component LED Processor PROCESSOR/MEMOR Y BOARD X PROC X Processor DIMM board PROCESSOR/MEMOR Y BOARD X BOARD X S A S and S A T A har d dri v e LEDs Status Color Description Item Drive failure Amber F.
Interpretation Fault/UID LED (amber/blue) Online/activity LED (green) The drive is online, but is not currently activ e. Off On CAUT ION: Do not remove the driv e.
Description Item DIMM slot 6C 6 DIMM slot 7D 7 DIMM slot 8D 8 Processor socket 9 R ear panel com ponents Description Item NIC connector 1 1 Keyboard connector 2 USB connector 3 Video connector 4 Seria.
Description Item Fan 5 18 Fan 6 19 R ear panel LEDs and buttons Status LED Color Description Item Activ ated Solid blue UID 1 Server remotely managed Flashing blue Deactiv ated Off Linked to network G.
P o w er suppl y LED Status Color No ac power Off ac power; standby pow er on Blinking green Full power on; normal operation Solid green P ower supply failure Blinking amber Inte rnal co mponen ts Des.
Description Item Fan 1 4 System maintenance switch SW6 5 System maintenance switch SW1 6 SPI Board 7 PCI Express x8 non-hot-plug expansion slot 11 8 PCI Express x16 non-hot-plug expansion slot 10 9 PC.
Combo PCIe/HTx I/O backplane Description Item Blank slot 3 HyperT ransport non-hot-plug expansion slot 8 4 PCI Express x4 non-hot-plug expansion slot 7 5 PCI Express x4 non-hot-plug expansion slot 6 6.
Function Sw itch Description P osition System configuration can be changed Off Configuration lock 2 System configuration is locked On Reserved — Reserved 3 Reserved — Reserved 4 P assword is enabl.
S y st em mainte nance s w itch (S W1 ) CA UTION: All supported AMD Opteron quad-core processors 3.1 GHz or greater and all supported AMD Opteron six-core processors require the system maintenance switch, located on the I/O backplane, (SW1) position 5 to be in the On position.
T able 1 - 2 Batter y health and BBW C status LED patterns (continued) Interpretation LED 4 pattern LED 3 pattern The battery pack is below the minimum charge level and is being charged.
Description Item Fan 1 1 Fan 2 2 Fan 3 3 Fan 4 4 Fan 5 5 Fan 6 6 22 Component identification.
2 Se tup In this section • “Optional installation services” (page 23) • “Rack planning resources” (page 23) • “Optimum environment” (page 24) • “Rack w arning and cautions” (pa.
If you intend to deploy and configure multiple serv ers in a single rack, refer to the white paper on highdensity deployment at the HP website ( http://www.hp.com/products/servers/platforms ). Optimum en v ir onment When installing the server , select a location that meets the environmental standards described in this section.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). CA UTION: Follow these guidelines to reduce the risk of damage to the equipment when installing .
For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option. W ARNI NG! T o reduce the risk of personal injury , fire, or damage to the equipment, do not overload the ac supply branch circuit that provides power to the rack.
W ARNI NG! T o reduce the risk of personal injury or damage to the equipment, be sure of the following: • The leveling jacks are extended to the floor . • The full weight of the rack rests on the lev eling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation.
national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, y ou must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices.
Inst alling the oper ating s y ste m T o operate properly , the server must have a supported operating system. For the latest information on supported operating systems, refer to the HP website ( http://www.
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3 Oper ati ons In this section • “P ower up the serv er ” (page 31) • “P ower down the serv er ” (page 31) • “Extending the server from the rack” (page 31) • “Removing the access.
NO TE: The release latches lock into place when the rails are fully extended. W ARNI NG! T o reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.
NO TE: The T-15 T orx screwdriver is shipped with the serv er and can be located on the rear panel ( “Rear panel components” (page 14) ). 3. Lift up on the hood latch and remov e the access panel. 4. After installing hardw are options, replace the access panel.
2. Flip down the SID for easier viewing. CA UTION: Do not block airflow by pushing the SID flush against the serv er while it is in the down position. Hot-plug fans The server supports redundant hot-plug fans, each with tw o individual fans rotors, in a 5+1 configuration to provide proper airflow to the server .
4. Pull the fan straight up and out of the chassis. IMPORT ANT: Remov e and replace one fan at a time. If the system detects two fan failures, the server shuts down to av oid thermal damage. 5. Install a new hot-plug fan. CA UTION: T o prevent serv er components from overheating, replace the fan within 20 seconds.
5. Pull the fan straight up and out of the chassis. IMPORT ANT: Remov e and replace one fan at a time. If the system detects two fan failures, the server shuts down to av oid thermal damage. 6. Install a new hot-plug fan. CA UTION: T o prevent serv er components from ov erheating, replace a fan within 20 seconds.
R emo v ing the s y stem battery If the server no longer automatically displays the correct date and time, y ou may need to replace the battery that provides power to the real-time clock.
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4 Har dw ar e options inst allati ons In this section • “Introduction” (page 39) • “Processor options” (page 39) • “Memory options” (page 46) • “Hard drive guidelines” (page 47.
CA UTION: When w orking with the processor memory cell alw ays place the component on a flat, level, antistatic surface. 5. Press the two airflow baffle release tabs, pivot the airflow baffle up, and remov e the airflow baffle.
Installing a pr oces sor T o install a processor: W ARNI NG! T o reduce the risk of personal injury from hot surfaces, allow the heatsink to cool before touching it. 1. Open the heatsink retaining bracket. 2. Remove the heatsink. 3. Open the processor retaining latch and the processor socket retaining bracket.
4. Align the processor installation tool with the socket and install the processor . 42 Hardw are options installations.
CA UTION: The processor is designed to fit only one w ay into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket. 5. Press down firmly until the processor installation tool clicks and separates from the processor , then remove the processor installation tool.
6. Close the processor retaining latch and the processor socket retaining bracket. 44 Hardw are options installations.
7. Clean the old thermal grease from the heatsink with the alcohol sw ab. Allow the alcohol to ev aporate before continuing. 8. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution. 9. Install the heatsink.
12. Install the processor memory cell into the serv er . 13. P ower up the serv er . Memory optio ns Each processor memory cell can hold two to eight DIMMs. At least one pair of DIMMs must be installed in slots 1A and 2A on each processor memory cell to operate the serv er .
5. Install the DIMM. Har d dr i ve gui deline s When adding hard drives to the serv er, observ e the following guidelines: • The system automatically sets all device numbers. • If only one hard drive is used, install it in the bay with the lowest device number .
2. Install the hard drive into the serv er . Be sure that the hard drive seats firmly into the connector in the back of the drive cage. 3. Close the ejector lever .
4. Remove the media module. a. Disconnect all cabling from the media module. b. Press the media module release latch. c. Pull the media module aw ay from the server . 5. Lift the DVD release tab on the left side of the media module and push the driv e out from the rear .
2. Install the power supply . 3. Connect the power cord to the power supply . 4. Secure the power cords to the retaining clip. 5. Connect the power cord to the power source.
7. Be sure that the front panel external health LED is green. IMPORT ANT: For maximum serv er av ailability , be sure that the primary and redundant power supplies are pow ered by separate ac power sources. NO TE: If the serv er will be shipped to another location after configuration, install a shipping screw into each power supply .
Combo PCIe/HTx I/O backplane Description Item Blank slot 1 HyperT ransport non-hot-plug expansion slot 9 2 Blank slot 3 HyperT ransport non-hot-plug expansion slot 8 4 PCI Express x4 non-hot-plug expa.
4. Push and hold the spring-loaded latch to the side of the serv er , and lift up on the hinge. 5. Unlock the retaining clip (for full-length expansion boards). 6. Install the expansion board. 7. Lock the retaining clip (for full-length expansion boards) and close the latch.
Along with the cache module, the battery pack provides transportable data protection, increases overall controller performance, and maintains any cached data for up to 72 hours after the server loses power . The NiMH batteries in the battery pack are continuously recharged by a trickle-charging process whenev er the system power is on.
6. Install the new cache on the controller . Press firmly above each connector to ensure good electrical contact. IMPORT ANT: If the cache is not properly connected, the controller can not boot.
8. Install the battery , if applicable. a. Install the battery pack into the serv er . b. Plug the battery cable (supplied in the battery pack kit) into the battery pack.
5 C abling In this section • “Cabling overview” (page 57) • “BBWC cabling” (page 57) • “SAS and SA T A hard drive cabling” (page 58) • “SAS expander cabling” (page 58) • “H.
S A S and S A T A har d dri v e cabling CA UTION: When routing cables, alw ays be sure that the cables are not in a position where they can be pinched or crimped. S A S e xpander ca bling T o install a SAS expander: 1. P ower down the serv er ( “Pow er down the server ” (page 31) ).
6. Install together the Smart Array Controller into slot 1 and the SAS expander into slot 2 ( “Expansion boards” (page 51) ). 7. Route and connect the cables from the SAS expander to the SAS backplanes.
TIP: For best cable management route the cable to SAS backplane 1 under the pow er cable at the power supply backplane and the cable to SAS backplane 2 under other cables in the center cable routing channel. Hi gh po w er gr aphic s car d cabling IMPORT ANT: Install high pow ered graphics cards in PCIe 16x slots for optimum performance.
6 So f tw ar e and conf i gur ation utiliti es In this section • “Configuration tools” (page 61) • “HP ProLiant Essentials Rapid Deployment P ack” (page 63) • “Option ROM Configuration.
For more information, and to download the SmartStart Scripting T oolkit, refer to the HP website ( http://www.hp.com/servers/sstoolkit ). HP R OM-Bas ed Setu p Utilit y RBSU, an embedded configuration.
NO TE: The server may not support all the following examples. NO TE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array .
Opti on R OM C onfi gurati on fo r Ar r ay s Before installing an operating system, y ou can use the ORCA utility to create the first logical drive, assign RAID lev els, and establish online spare configurations.
10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot. Managemen t tools A utomati c Serv er R eco v ery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic.
HP S ys tems Insi ght Manager HP SIM is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a w eb browser . HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices.
• W orks offline and online • Supports Microsoft ® W indows NT ® , W indows ® 2000, Windows Serv er ™ 2003, Novell Netw are, and Linux operating systems IMPORT ANT: This utility supports operating systems that may not be supported by the server .
• From within HP SIM ( “HP Systems Insight Manager ” (page 66) ) • From within Survey Utility • From within operating system-specific IML viewers — For NetW are: IML View er — For W indo.
IMPORT ANT: Alw ays perform a backup before installing or updating device drivers. Pr oLi ant Suppo rt P ac ks PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management agents. Refer to the PSP website ( http://h18000.
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7 T r ouble shooting In this section • “T roubleshooting resources” (page 71) • “Pre-diagnostic steps” (page 71) • “Loose connections” (page 74) • “Service notifications” (page.
S ymbols on eq uipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.
W ARNI NG! Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair .
• Run HP Insight Diagnostics ( “HP Insight Diagnostics” (page 67) ) and use the survey page to view the current configuration or to compare it to previous configurations. • Refer to your hardw are and software records for information. • Refer to server LEDs and their statuses.
Serv ice notif icati ons T o view the latest service notifications, refer to the HP website ( http://www.hp.com/go/bizsupport ). Select the appropriate server model, and then click the T roub leshoot a Prob lem link on the product page. Serv er po w er -on pr oblems flo wc har t Symptoms: • The server does not power on.
T r oublesh ooting flo wcharts T o effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, “Start diagnosis flowchart” (page 77) and follow the appropriate diagnostic path.
St art diagnosis f lo wchart Refer to Item “General diagnosis flowchart” (page 77) 1 “Server pow er-on problems flowchart” (page 79) 2 “POST problems flowchart” (page 81) 3 “OS boot prob.
Refer to Item The most recent version of a particular serv er or option firmw are is available on the following websites: • HP Support website ( http://www.hp.com/support ) • HP ROM-BIOS/Firmw are Updates website ( http://h18023.www1.hp.com/support/files/ server/us/romflash.
Serv er po wer -on pr oblems flo wchart Symptoms • • The server does not power on. • The system power LED ( “System Insight Display LEDs” (page 10) ) is off or amber . • The external health LED ( “System Insight Display LEDs” (page 10) ) is red or amber .
• Improperly seated component or interlock problem ( “System Insight Display LEDs” (page 10) ) • Faulty internal component Refer to Item Chapter 1 (page 7) 1 “HP Insight Diagnostics” (page 67) or in the HP ProLiant Servers T roubleshooting Guide located on the Documentation CD or on the HP website ( http://www.
P O S T pr oblems flo wchart Symptoms: • Server does not complete POST NO TE: The server has completed POST when the system attempts to access the boot device.
Refer to Item Server maintenance and service guide, located on the Documentation CD or the HP website ( http:// www.hp.com/products/servers/platforms ) 6 "P ort 85 and iLO messages" in the HP ProLiant Servers T roubleshooting Guide located on the Documentation CD or on the HP website ( http://www.
P ossible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Refer to Item HP ROM-Based Setup Utility User Guide ( http://www.
Serv er f ault indicati ons flo wchart Symptoms: • Server boots, but a fault ev ent is reported by Insight “Management Agents” (page 65) • Server boots, but the internal health LED, external h.
• Redundancy failure • System overtemperature condition Refer to Item “Management Agents” (page 65) or in the HP ProLiant Servers T roubleshooting Guide located on the Documentation CD or on the HP website ( http://www.
P O S T er r or mess ages and beep codes For a complete listing of error messages, refer to the "POST error messages and beep codes" in the HP ProLiant Servers T roubleshooting Guide located on the Documentation CD or on the HP website ( http://www.
8 R egulator y compli ance noti ces In this section • “Regulatory compliance identification numbers” (page 87) • “Federal Communications Commission notice” (page 87) • “Declaration of .
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Canadi an notice ( A v is C anadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Japane se noti ce B SMI noti ce K or ean notice Class A equipment Class B equipment 90 Regulatory compliance notices.
L ase r compli ance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver . Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.
P o w er cor d st atemen t fo r Japan 92 Regulatory compliance notices.
9 Electr os tati c disc har ge In this section • “Preventing electrostatic discharge” (page 93) • “Grounding methods to prevent electrostatic discharge” (page 93) Pr ev enting elec tr ost atic dis c har ge T o prevent damaging the system, be aw are of the precautions y ou need to follow when setting up the system or handling parts.
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1 0 S pec if i cati ons In this section • “Environmental specification” (page 95) • “Server specifications” (page 95) En v ir onmen tal spec if i cation V alue Specification T emperature range 10°C to 35°C (50°F to 95°F) 1 Operating -30°C to 60°C (-22°F to 140°F) 2 Non-operating 28°C (82.
V alue Specification 47- 63 Hz 47- 63 Hz Rated input frequency 14A at 200 V ac 24A at100 V ac Rated input current 2800 W 2400 W Rated input power 9554 8189 BTUs per hour High line 3 Low line Power supply output 1200 W per P .S.U. at 3 P .S.U. active 800 W per P .
1 1 T ec hnical su pport In this section • “Before you contact HP” (page 97) • “HP contact information” (page 97) • “Customer Self Repair ” (page 97) Bef or e y ou contac t HP Be sur.
NO TE: Some HP parts are not designed for customer self repair . In order to satisfy the customer w arranty , HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
R ipara zione da parte del c lie nte P er abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
Support Center anrufen und sich von einem Mitarbeiter per T elefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte T eil an HP zurückgeschickt werden muss.
een CSR-onderdeel, v erzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt verv angen. Er zijn twee categorieën CSR-onderdelen: • V erplicht : Onderdelen w aarvoor reparatie door de klant v erplicht is.
com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. P ara as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.
Customer Self Repair 103.
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A A c r on y ms and abbr e v iati ons ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMD Adv anced Micro Devices ASR Automatic Server Recov ery BBWR battery-backed wr.
UID unit identification UPS uninterruptible pow er system USB univ ersal serial bus VCA V ersion Control Agent 106 Acronyms and abbreviations.
Inde x A access panel remov al, 32 ACU (Array Configuration Utility), 64 ADU ( see Array Diagnostic Utility (ADU)) Array Configuration Utility ( see AC (Array Configuration Utility)) Array Diagnostic .
power supply , 16 rear , 15 System Insight Display , 10 M Management Agents, 65 management tools, 65–67 modifications, 88 O operating system installing, 29 operating systems, 69 optimum environment,.
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*AH233-9003B* Prin ted in the US.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) DL785 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) DL785 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) DL785, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) DL785 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) DL785, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) DL785.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) DL785. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) DL785 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.