Manuel d'utilisation / d'entretien du produit DL580 du fabricant HP (Hewlett-Packard)
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HP Pr oL iant DL5 8 0 Gener ati on 3 Ser v er Maint enance and Se r v ic e Guide May 2006 (Sixth Edition) Part Number 379041-006.
© Copyright 2005, 2006 Hewlett- Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in t he express warranty statements accompanying such products and services.
Contents 3 C ont en ts Illustrated pa rts cata log ...................................................................................................... ........... 6 Customer se lf repair..............................................................
Contents 4 Advanced EC C memory ............................................................................................................ ..... 51 Online spar e memo ry ...............................................................................
Contents 5 RILOE II ca bling ............................................................................................................... ....................... 90 Hot-plug SCSI drive ca bling ......................................................
Illustrated parts catalog 6 Illus tr ated par ts catalog In this section Customer se lf re pair ........................................................................................................... ...................... 6 Mechanical components .
Illustrated parts catalog 7 Item Description Original assembly part number Modified assembly part number Original spare part number Modified spare part number Customer self repair — Hardware kit, Pr.
Illustrated parts catalog 8 S y stem c omponent s Item Description Original assembly part number Modified assembly part number Original spare part number Modified spare part number Customer self repai.
Illustrated parts catalog 9 Item Description Original assembly part number Modified assembly part number Original spare part number Modified spare part number Customer self repair 8 Media board (CD/DV.
Illustrated parts catalog 10 Item Description Original assembly part number Modified assembly part number Original spare part number Modified spare part number Customer self repair — g) 72-GB SAS dr.
Illustrated parts catalog 11 Item Description Original assembly part number Modified assembly part number Original spare part number Modified spare part number Customer self repair — g) Intel® 3.
Illustrated parts catalog 12 Item Description Original assembly part number Modified assembly part number Original spare part number Modified spare part number Customer self repair 30 SAS array contro.
Removal and replacement procedures 13 R emo v al and r eplacement pr ocedur es In this section Required tools ................................................................................................................. ....................... 13 Safety consid erations .
Removal and replacement procedures 14 • Flathead screwdriver • Diagnostics Utility Safet y c ons id eration s Before performing service procedur es, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you n eed to follow when setting up the system or handling parts.
Removal and replacement procedures 15 • Power down the server (on page 16 ). If you must remove a server from a rack or a non- hot-plug component from a server, power down the server.
Removal and replacement procedures 16 WARNING: To reduce the risk of person al in jury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of person al injury, be careful when pressing the server rail-release latches and sliding the server into the rack.
Removal and replacement procedures 17 Removing the access panel WARNING: To reduce the risk of person al in jury fro m hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel op en or removed.
Removal and replacement procedures 18 8. Remove all power supplies (" Removing a redundant hot-plug power supply " on page 48 ). 9. Loosen the thumbscrews, and lift the syste m cage from the server. NOTE: The T-15 Torx screwdriver can be used to loos en the thumbscrew s.
Removal and replacement procedures 19 6. Slide the bezel to the right, and detach the bezel from the server. To replace the component, reverse the removal procedure. R emo v ing a media dr i v e blank 1. Power down the server (on page 16 ). 2. Use the T-15 Torx screwdriver to eject the drive bl ank, and pull the drive blank out of the server.
Removal and replacement procedures 20 1. Power down the server (on page 16 ). 2. Use the T-15 Torx screwdriver to eject the dr ive, and pull the drive out of th e server. NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on the rear panel (" Rear panel components " on page 73 ).
Removal and replacement procedures 21 3. Release the latches to un lock the processor modul e. 4. Lower the processor module lever, and pull the mod ule out of the server.
Removal and replacement procedures 22 5. Release the latch, and open the cover to expose the processor s. NOTE: To install a new processor module, remove a ll processors and PPMs from the processor module. Reinstall the processors and PPMs int o the replacement processor module.
Removal and replacement procedures 23 3. Unlock the processor retaining bracket. 4. Open the processor retaini ng bracket, and open the processor locking lever. CAUTION: Failure to completely open the process or locking lever prevents the processor from seating during installation, leading to hardware damage.
Removal and replacement procedures 24 6. Install the replacement proces sor assembly, if applicable. IMPORTANT: Determine the correct processor orientation by o bserving the guide pins on the base of the processor retaining bracket and the three corresp onding guid e slots on the processor assembly.
Removal and replacement procedures 25 8. Close and lock the processor retaining bracket. 9. Close the cover, and replace the processor module. Re m ovi n g a PP M The server PPMs provide the proper power to each proc essor. Each PPM must be installed in the correct slot for the processor.
Removal and replacement procedures 26 3. Remove the PPM. IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the corresponding PPM is missing. To replace the component, reverse the removal procedure. Re m ovi n g a PC I l a t ch 1.
Removal and replacement procedures 27 7. Remove the PCI latch by pushing up on the clear pl astic piece of the PCI latch that extends below the chassis under the latch. To replace the component, reverse the removal procedure. R emo v ing a P CI r et aining clip 1.
Removal and replacement procedures 28 To replace the component, reverse the removal procedure. R emo v ing the P CI-X Hot P lug bask et 1. Power down the server (on page 16 ). 2. Extend or remove the server from the rack (" Remove the server from t he rack " on page 16 ).
Removal and replacement procedures 29 7. Remove the expansion board. To replace the component, reverse the removal procedure. R emo v ing the P CI-X Ho t P lug mezz anine opti on 1. Power down the server (on page 16 ). 2. Extend or remove the server from the rack (" Remove the server from t he rack " on page 16 ).
Removal and replacement procedures 30 CAUTION: To prevent improper cooling and thermal dam age, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. To replace the component, reverse the removal procedure.
Removal and replacement procedures 31 2. Power down the failed server (" Power down the serv er " on page 16 ). If any data is trapped in the cache module, the amber LED on the module (" BBWC LEDs " on page 87 ) blinks every 15 seconds.
Removal and replacement procedures 32 IMPORTANT: The battery pack might have a low charge wh en installed. In this case, a POST error message is displayed when the serv er is powered up, indicating that the battery pack is temporarily disabled. No action is necessary on your part.
Removal and replacement procedures 33 IMPORTANT: HP recommends troubleshootin g the system using port 85 codes before replacing the system board. Refer to "Troubleshooting the syste m using port 85 codes (on page 64 )" for a list of codes and troubleshooting procedur es.
Removal and replacement procedures 34 16. Using the lever, lift the system board sligh tly, an d slide the system board out through the back of the server.
Removal and replacement procedures 35 10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot. R emo v ing the s y ste m bat tery If the server no longer automatically displays the correct date and time, you might need to replace the battery that provides power to the real-time clock.
Removal and replacement procedures 36 4. Locate the battery. 5. Remove the battery..
Removal and replacement procedures 37 To replace the component, reverse the removal procedure. Run RBSU to configure the server aft e r replacing the battery. Refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD for mor e detailed information.
Removal and replacement procedures 38 8. Record the position of the SCSI simplex/duplex switch. 9. Lift the levers, and pull the SCSI backplane out of the server.
Removal and replacement procedures 39 IMPORTANT: Be sure to set the SCSI simplex/dupl ex swit ch to the appropriate setting when replacing the SCSI backplane. To replace the component, reverse the removal procedure. R emo v ing the po w er bac kplane 1.
Removal and replacement procedures 40 6. Open the latch, and lift the memory backplane from the server. To replace the component, reverse the removal procedure. R emo v ing a har d dr i v e blank CAUTION: To prevent improper cooling and thermal damag e, do not operate the server unless all bays are populated with either a component or a blank.
Removal and replacement procedures 41 CAUTION: To prevent improper cooling and thermal damag e, do not operate the server unless all bays are populated with either a component or a blank.
Removal and replacement procedures 42 3. Remove the hard drive. R emo v ing the S A S - S A T A har d dr i v e cage 1. Power down the server (on page 16 ).
Removal and replacement procedures 43 7. Disconnect and remove the power and SAS cables, if applicable. To replace the SAS-SATA hard drive ca ge, perform the follo wing procedures: CAUTION: The power transfer board is only installed in the HP ProLiant DL585 Server.
Removal and replacement procedures 44 7. Route the SAS cables through the opening near the SCSI backplane and over the center wall. 8. Connect the cables to the connectors on the back of the SAS hard drive cage. NOTE: Port 1 supports hard drives 1 through 4.
Removal and replacement procedures 45 9. Install the SAS hard drive cage, pulling the sl ack in the SAS cables over the center wall. 10. Connect the SAS cables to the controller. 11. Secure the SAS hard drive cage with th e screws provided in the option kit.
Removal and replacement procedures 46 CAUTION: To prevent improper cooling and thermal damag e, do not operate the server unless all bays are populated with either a component or a blank. The installation is complete. R emo v ing the S A S - S A T A bac kplane 1.
Removal and replacement procedures 47 7. Remove the SAS backplane from the rear of the cage. To replace the component, reverse the removal procedure. R emo v ing a P CI-X Hot P lug e xpansi on boar d 1. Extend or remove the server from the rack (" Remove the server from t he rack " on page 16 ).
Removal and replacement procedures 48 R emo v ing a po w er suppl y blank NOTE: If you remove or replace the primary hot-plug po wer supply, use the T-15 Torx screwdriver provided with the server to remove the shipping screw. It is lo cated just under the port-colored plastic handle of the power supply unit.
Removal and replacement procedures 49 3. Remove the hot-plug power supply from the server. CAUTION: To prevent improper cooling and thermal damag e, do not operate the server unless all bays are populated with either a component or a blank. To replace the component, reverse the removal procedure.
Removal and replacement procedures 50 4. Install the replacement fan. 5. Repeat to replace additional fans as needed. 6. Observe the LED on each installed fan to be sur e it is illuminated green (" Hot-plug fan LEDs " on page 87 ).
Removal and replacement procedures 51 • DIMMs must be installed in pairs. • DIMM pairs within a memory bank must contain DIMMs with the sa me part number. • Always populate the DIMMs in sequential order per bank: Bank A and then Bank B. • Always populate the memory boards in sequential order: Board 1, Board 2, Board 3, and Board 4.
Removal and replacement procedures 52 ECC can correct single-bit memory errors, Advanced ECC can correct single-bit memory er rors and multi- bit memory errors if all failed bits ar e on the same DRAM device on the DIMM. The following guidelin es apply to Advanced ECC memory: • All general memory requirements apply.
Removal and replacement procedures 53 • Each memory board includes its own online spar e bank. All boards will operate in online spare memory mode independently. Each board can failov er to its online spare bank independent of the other memory boards.
Removal and replacement procedures 54 size. For example, memory boards 1 and 2 could ea ch contain 2 GB of physical memory per board with board 1 containing two 1-GB DIMMs and board 2 contai ning four 512-MB DIMMs. • The amount of memory between mirrored pairs can be different in quad-board Hot-Plug Mirrored Memory mode.
Removal and replacement procedures 55 Configuring the memory Configuring the memory sy stem of the server requ ires configuring both hardware and software. To configure the memory: 1. Install the correct amount of memory for the desire d AMP mode. For a list of AMP options, ref er to "Memory options (" Memory overview " on page 50 ).
Removal and replacement procedures 56 5. Press the Escape key twice to go back to the main RBSU menu. 6. Press the F10 key, when prompted, to exit RBSU. The server reboots and tests all memory in th e system. IMPORTANT: To reconfigure the memory mode after initial set up, you must reboot the system, enter RBSU, and select an AMP mode.
Removal and replacement procedures 57 Removing a memory board blank To remove the memory board blank, squeeze th e levers and pull the blank out of the server. Removing a memory board (non-hot-plug) 1. Power down the server (on page 16 ). 2. Unlock the locking switch, and open the release latch.
Removal and replacement procedures 58 4. Open the memory board. 5. Replace the DIMM (" Removing DIM Ms " on page 59 ). IMPORTANT: Be sure to observe all DIMM installation requirem ents for the desired memory mode. 6. Close the memory board. IMPORTANT: Be sure that the locking switch is unlocked.
Removal and replacement procedures 59 CAUTION: Only memory boards with a green Removable LED can be removed. Do not attempt to remove any memory board with the Removable LED off. CAUTION: To prevent system failure, do not remove the memory b oard from the server until the board status LED stops flashing.
Diagnostic tools 60 Diagno sti c tools In this section SmartStart softwa re ............................................................................................................ .................... 60 SmartStart Scri pting T oolkit ...........
Diagnostic tools 61 ProLiant BL, ML, and DL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these new tools to bu ild an automated server deployment process. Using SmartStart technology, the Scripting Toolkit pr ovides a flexible way to create standard server configuration scripts.
Diagnostic tools 62 For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website ( http://www.hp.com/servers/smartstart ). R O MP aq utility Flash ROM enables you to upgrade the firmware (BIOS) with system or option ROMPaq utiliti es.
Diagnostic tools 63 Integr ated L ights- Out t echn olog y The iLO subsystem is a standard compon ent of selected ProLiant servers that provides server health and remote server manageability. The iLO subsystem incl udes an intelligent microprocessor, secure memory, and a dedicated network interface.
Diagnostic tools 64 For more information or to download the utility, refe r to the HP website ( http://www.hp.com/servers/diags ). U SB suppo r t HP provides both standard USB support and legacy US B support. Standard support is provided by the operating system through the appropriate USB device dr ivers.
Diagnostic tools 65 1. Bring the server to base configuration by removing all components that are not required by the server to complete POST. This pr ocess can include removing all: • Expansion boa.
Diagnostic tools 66 3. Install the expansion boards one at a time, rebootin g between each installation to isolate th e failed expansion board. 4. Replace the failed expansion board, if applicable. 5. Replace the PCI riser board, if applicable. 6. Replace the system board.
Diagnostic tools 67 • Expansion boards (" Removing a non-hot-plug expansion board " on page 28 , " Removing a PCI-X Hot Plug expansion board " on page 47 ) • Processors (".
Server component id entification 68 Ser ver compon ent identi f ication In this section Front panel components ......................................................................................................... ................. 68 Front panel LEDs and buttons .
Server component id entification 69 Item Description 2 USB port 3 Optional multibay drive or blank 4 DVD drive 5 Processor module 6 Hard drive bay F r ont pane l LEDs and buttons Item Description Stat.
Server component id entification 70 Item Description Status 6 Power on/Standby button and LED Amber = System has AC power and is in standby mode Green = System has AC power and is turned on Off = Syst.
Server component id entification 71 Item Description Status 5 DIMM LEDs (1–4) Off = Normal or DIMM not installed Amber = Uncorrectable error detected or correctable error threshold reached Flashing .
Server component id entification 72 Pr ocess or module LEDs PPM LED (1) Processor LED (2) External health LED Description Off Off Off One of the following conditions exist: • No AC power present •.
Server component id entification 73 R ear panel componen ts Item Description Item Description 1 PCI-X non-hot-plug slot 7, 64-bit/100- MHz 11 NIC port 2 2 PCI-X non-hot-plug slot 6, 64-bit/100- MHz 12.
Server component id entification 74 R ear panel LEDs and buttons Item Description LED color Status 1 NIC 1 Activity LED Green On or flashing = Network activity Off = No network activity 2 NIC 1 Link L.
Server component id entification 75 P o w er su pply LEDs Fail LED 1 (amber) Power LED 2 (green) Description Off Off No AC power to any power supply Flashing Off Power supply failure (over current) On.
Server component id entification 76 S y st em boar d componen ts Item Description Item Description 1 Fan 1 12 PCI-X, non-hot-plug slot 7, 64- bit/100-MHz 2 Fan 2 13 BBWC ba ttery pack 3 Fan 3 14 Remot.
Server component id entification 77 Item Description Item Description 7 Connectors for one of the following: • PCI-X Hot Plug mezzanine option • PCI Express x4 mezzanine option • PCI Express x8 .
Server component id entification 78 When the boot device selector switch is set to FLP TO P, the optical drive in the bottom bay is designated as the primary optical drive. The diskette drive in th e top bay is bootable. The server cannot boot from a diskette drive in the bottom bay when the boot device selector switch is set to FLP TOP.
Server component id entification 79 NOTE: The system management driver must be insta lled for the internal health LED to provide pre-failure and warranty conditions. LED Description Fan X One or more of the following conditions exist: • A fan is missing or not properly installed.
Server component id entification 80 LED Description OVER TEMP The internal temp eratur e has exceeded operating levels. NO BOOT A "no boot" condition was detected. P84 Switch set to display port 84 codes. P85 Switch set to display port 85 codes (" Troubleshooting the system using port 85 codes " on page 64 ).
Server component id entification 81 The SCSI IDs for both simplex mode and duplex mode are illustrated. Always populate hard drive bays starting with the lowest SCSI ID. NOTE: These SCSI ID designations apply regardless of the controller or the configuration used.
Server component id entification 82 Hot-plug S CS I har d dr i v e LEDs Item LED description Status 1 Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity 2 Online status On = Drive is part of an array and is currently working.
Server component id entification 83 Activity LED (1) Online LED (2) Fault LED (3) Interpretation On Off Off Do not remove the drive. The drive is being accessed, but (1) it is not configured as part of an array; (2) it is a replacement drive and rebuild has not yet started; or (3) it is spinning up during the POST sequence.
Server component id entification 84 • If only one hard drive is used, install it in the bay with the lowest number. • Hard drives must be SFF types. • Drives must be the same capacity to provide the gr eatest storage space effi ciency when drives are grouped together into the same drive array.
Server component id entification 85 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On Off The drive is online, but it is not active cur rently. Flashing regularly (1 Hz) Amber, flashing regularly (1 Hz) Do not remove the drive. Removing a drive may terminate the current operation and cause dat a loss.
Server component id entification 86 This fan configuration allows the serv er to continue operating in non-redundant mode if a sin gle fan fails in either zone. If the system detects two f an failures in the same zone, the server shuts down to avoid thermal damage.
Server component id entification 87 Hot-plug fan LEDs Status Green = Operating normally Amber = Failed Off = No power BB W C LEDs Server status LED 1 (amber) LED 2 (green) Battery module status Server is on and has normal run time Off On Fast charging Off Flashing The microcontroller is waiting for communication from the host controller.
Server component id entification 88 Server status LED 1 (amber) LED 2 (green) Battery module status On Off A short exists in the connection of one or more of the three button cells within the battery module. Flashing Off An opening exists in the circuit between the positive and negative terminals of the battery module.
Server cabling 89 Serv er ca bling In this section Storage device ca bling guid elines .............................................................................................. .............. 89 PCI-X Hot Plug me zzanine ca bling ................
Server cabling 90 CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. BB W C cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
Server cabling 91 CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. IMPORTANT: Install the RILOE II board into slot 7 for ease of cabling.
Server cabling 92 SCSI simplex mode In the PCI simplex cabling configuration, an optional PCI array controller controls up to four hard drives through one SCSI bus. SCSI duplex mode In the PCI duplex cabling configuration, an optional PCI array controller controls up to four hard drives through two SCSI buses.
Server cabling 93 For ease of cabling, route the cables in the serv er before connecting the cables to the SAS hard drive cage. NOTE: Port 1 supports hard drives 1 through 4. Port 2 su pports hard drives 5 through 8. If you are using a single channel SAS controller, co nnect the cable to port 1.
Server cabling 94 7. Loosen the screw, and slide the USB cable connect or up to remove the cable assembly from the server. To replace the component, reverse the removal procedure. P o w er s w itch c abl e assem bly 1. Power down the server (on page 16 ).
Server cabling 95 9. Remove the power switc h cable assembly. To replace the component, reverse the removal procedure..
Specifications 96 S pec if i cati ons In this section Server spec ificat ions .......................................................................................................... ..................... 96 Environmental specificat ions ...........
Specifications 97 Specification Value Relative humidity (noncondensing)** — Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
Acronyms and abbreviations 98 A c r on y ms and abbr e v iati ons ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache BP backplane CSA Canad.
Acronyms and abbreviations 99 IPL initial program load IRQ interrupt request LED light-emitting diode MPS multi-processor specific ation NEMA National Electrical Manufacturers Association NFPA Nationa.
Acronyms and abbreviations 100 POST Power-On Self Test PPM processor power module PSP ProLiant Support Pack PXE Preboot Execution Environment RBSU ROM-Based Setup Utility RILOE II Remote Insight Light.
Acronyms and abbreviations 101 UID unit identification USB universal serial bus VCA Version Control Agent VHDCI very high density cable interconnect.
Index 102 A access panel 6, 17 ASR (Automatic Server Recovery) 63, 98 Automatic Server Recovery (ASR) 63, 98 Autorun menu 60 B batteries, replacing 35 battery 8, 35 battery pack LEDs 30, 31, 32, 87 ba.
Index 103 Integrated Management Log (IML) 62 internal components 76, 77, 78, 80, 85, 87 L LED, power button 69 LEDs 68, 69, 70, 72, 75, 82, 84, 87 LEDs, cache module 87 LEDs, hard drive 82, 84 LEDs, m.
Index 104 SATA cabling 92 SATA drives 83 scripted installation 60 SCSI backplane 37 SCSI hard drive cabling 91 SCSI hard drive cabling, duplex mode 92 SCSI hard drive cabling, SCSI mode 92 SCSI IDs 80.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) DL580 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) DL580 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) DL580, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) DL580 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) DL580, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) DL580.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) DL580. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) DL580 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
