Manuel d'utilisation / d'entretien du produit 6200 du fabricant HP (Hewlett-Packard)
Aller à la page of 177
HP Off i cej et 6 200 ser ie s all-in -one Us er Guide.
HP Officejet 6200 series all-in-one User Guide.
© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws.
Contents 1 HP all-in-one overview ................. ............... ................ .............. ................ ...........5 The HP all-in-one at a glance.......... ................ ............... ................ .............. ..........5 Control panel features.
9 Print from your computer ..... ............. ................ ............ ................ ............. ....... 47 Print from a software application.... ........ ...... ........ ....... ....... ....... ........ ....... ....... .....47 Change the print settings.
Setup troubleshooting....... ................. ..................................... ............................120 Operational troubleshooting................. ...... .........................................................141 Device update........
4 HP Officejet 6200 series all-in-one.
1 HP all-in-one overview Many HP all-in-one functions can be accessed directly, without turning on your computer. Tasks such as making a copy and sending a fax can be accomplished quickly and easily from your HP all-in-one.
Label Description 11 Power connection 12 Fax port (1-LINE) 13 Phone port (2-EXT) Control panel features The following diagram and related table provide a quick reference to your HP all-in-one control panel features. Label Name and Description 1 Menu : Select fax options such as Resolution and Lighter/Darker using the Menu button in the Fax area.
13 Start Copy Black : Start a black and white copy job. 14 Start Copy Color : Start a color copy job. 15 Start Scan : Start a scan job and send it to the destination you selected using the Scan To button. 16 On : Turn the HP all-in-one on or off. When the HP all-in-one is off, a minimal amount of power is still supplied to the device.
Scan To menu The Scan To menu lists scan destinations, including applications installed on your computer. Note Depending on the applications installed on your computer, your Scan To menu might list scan destinations different than the ones shown here.
Use the HP Image Zone to do more with your HP all-in- one The HP Image Zone software is installed on your computer when you set up your HP all-in-one. For further information, see the Setup Guide that came with your device. Access to the HP Image Zone software differs by operating system (OS).
Button Name and Purpose Scan Document : Scans a document that contains text or both text and graphics, and displays it in your selected program. Make Copies : Displays the Copy dialog box for the selected device, from which you can make a printed copy of your image or document.
You can access the HP Image Zone software in one of two ways: ● Through the HP Image Zone window ● Through the HP Image Zone Dock menu Open the HP Image Zone wind ow Select the HP Image Zone icon to open the HP Image Zone window.
Services Icon Feature and Purpose HP Gallery : Use this feature to display the HP Gallery to view and edit images. HP Image Print : Use this feature to print images from an album using one of several templates available. HP Instant Share : Use this feature to open the HP Instant Share client application software.
The HP Director is the entry point to the HP Image Zone software. Depending on the capabilities of your HP all-in-one, the HP Director lets you initiate device functions such as scanning, copying, or faxing. You can also use the HP Director to open the HP Gallery to view, modify, and manage images on your computer.
Manage and Share Icon Purpose HP Gallery : Use this feature to display the HP Gallery to view and edit images. In addition to the HP Gallery feature, several menu items without icons allow you to select other applications on your computer, change feature settings on your HP all-in- one, and access the onscreen help.
2 Find more information A variety of resources, both printed and onscreen, provide information about setting up and using your HP all-in-one. Setup Guide The Setup Guide provides instructions for setting up your HP all-in-one and installing software. Make sure you follow the steps in order.
Onscreen help from your device Onscreen help is available from your device and contains additional information on select topics. Access the onscreen help from the control panel. From the control panel, press the Setup button next to the ? and then press 1 .
3 Connection information Your HP all-in-one comes equipped with a USB port so you can connect directly to a computer using a USB cable. It also has networking capability which can be accessed by using an external print server (HP JetDirect 175x).
Connect using a USB cable Detailed instructions for connecting a computer to your HP all-in-one using a USB cable are included in the Setup Guide that came with your device.
connect it to a network using an HP JetDirect. For more information, see Uninstall and reinstall the software . – Use the Setup Guide for your HP all-in-one and follow the hardware setup instructions if you are performing an initial installation of both your HP all-in- one and HP JetDirect 175x.
When the installation is finished, the HP All-in-One Setup Assistant appears on your computer. – From the Disk Drive, open the HP All-in-One Setup Assistant from the following location: Applications:Hewlett-Packard:HP Photo & Imaging Software:HP AiO Software The HP All-in-One Setup Assistant appears on your computer.
4 Work with photos Your HP all-in-one allows you to transfer, edit, share, and print photos in several different ways. This chapter contains a brief overview of the wide range of options for performing each of these tasks, depending on your preferences and computer setup.
A Transfer a photo by scanning a photo on your HP all-in-one directly to your Macintosh using HP Instant Share. B Transfer a photo from your HP digital camera to your Macintosh. Note You can only print photos using the PictBridge camera port on the front of your HP all-in-one.
A Edit a photo on your Macintosh using the HP Image Zone software. B Edit a photo on your Macintosh using the iPhoto software. Share photos You have several different options for sharing photos with friends and family. For more information, see the section below specific to your operating system.
service (such as e-mail) to send the photos through the HP Instant Share service to your friends or family. Print photos You have several different options for printing photos. For more information, see the section below specific to your operating system.
5 Load originals and load paper This chapter provides instructions for loading originals in the automatic document feeder or on the glass to copy, scan, or fax; choosing the best paper type for your job; loading paper in the input tray; and avoiding paper jams.
in the automatic document feeder. For more information, see Load an original in the automatic document feeder . Note Many of the special features will not work correctly if the glass and lid backing are not clean. For more information, see Clean the HP all-in-one .
We do not recommend printing to the following papers: ● Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices). ● Highly textured stock, such as linen. It may not print evenly, and the ink can bleed into these papers.
2 Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: – Make sure it is free of rips, dust, wrinkles, and curled or bent edges. – Make sure all the paper in the stack is the same size and type. 3 Insert the stack of paper into the input tray with the short edge forward and the print side down.
6 Pull the output tray extender toward you, as far as it will go. Flip the paper catch at the end of the output tray extender to open the extender the rest of the way. Load 10by 15cm (4by 6inch) photo paper You can load 10 by 15 cm (4 by 6 inch) photo paper into the paper tray of your HP all- in-one.
5 Replace the output tray. Load postcards or Hagaki cards You can load postcards or Hagaki cards into the input tray of your HP all-in-one. For the best results, set the paper type and size before printing or copying. For more information, see the onscreen HP Image Zone Help .
Tip For more help on loading envelopes, refer to the diagram engraved in the base of the input tray. 4 Slide the paper-width guide inward against the stack of envelopes until it stops. Do not overload the input tray; make sure the stack of envelopes fits within the input tray and is no higher than the top of the paper-width guide.
Paper Tips card paper into the input tray with the print side down; slide the stack of cards forward until it stops. Labels (for printing from a software application only) Always use letter or A4 label sheets designed for use with HP inkjet devices (such as Avery inkjet labels), and make sure that the labels are not more than two years old.
6 Use a PictBridge camera The HP all-in-one supports the PictBridge standard, which lets you connect any PictBridge-compatible digital camera to the camera port and print JPEG photos contained on the memory card in the camera. The photos are printed directly from the digital camera.
Chapter 6 34 HP Officejet 6200 series all-in-one Memory Card and PictBridge.
7 Use the copy features The HP all-in-one allows you to produce high-quality color and black-and-white copies on a variety of paper types, including transparencies.
Paper type Suggested paper size settings Letter or Letter Borderless A4 or A4 Borderless L-size or L-size Borderless Hagaki cards Hagaki or Hagaki Borderless Transparency films Letter or A4 To set the paper size from the control panel 1 In the Copy area, press Menu until Copy Paper Size appears.
Paper type Control panel setting HP Premium Paper Premium Inkjet Other inkjet paper Premium Inkjet HP Professional Brochure & Flyer Paper (Glossy) Brochure Glossy HP Professional Brochure & Fl.
To set default copy settings from the control panel 1 Make any needed changes to the Copy settings. 2 In the Copy area, press Menu until Set New Defaults appears. 3 Press until Yes appears. 4 Press OK to accept the settings as the new default settings.
To copy a two-page document from the control panel 1 Make sure you have paper loaded in the input tray. 2 Load your letter- or A4-sized originals in the document feeder tray. Place the pages so that the top of the document goes in first. 3 Press Start Copy Black .
for superior print quality. With the tri-color and photo print cartridges installed, you have a six-ink system. See Use a photo print cartridge for more information. Note In order to achieve a borderless print without changing the proportions of the original, the HP all-in-one might crop some of the image around the margins.
Tip You can also enlarge a small photo to fit within the printable area of a full-size page. In order to do this without changing the proportions of the original or cropping the edges, the HP all-in-one might leave an uneven amount of white space around the edges of the paper.
2 Load your legal-size document face up in the document feeder tray with the top of the page on the left. 3 In the Copy area, press Reduce/Enlarge until Legal > Ltr 72% appears. 4 Press Start Copy Black or Start Copy Color . The HP all-in-one reduces the size of your original to fit within the printable area of the letter paper, as shown below.
If you use the document feeder tray, place the pages so that the top of the document goes in first. 3 In the Copy area, press Menu until Enhancements appears. 4 Press until the Text setting appears, and then press OK . 5 Press Start Copy Black or Start Copy Color .
Note Select Iron-On as the paper type for dark-colored fabrics, and Iron-On Mirrored for white and light-colored fabrics. 5 Press Start Copy Black or Start Copy Color .
8 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan just about anything: photos, magazine articles, and text documents, as long as you are careful not to scratch the glass on your HP all-in-one.
Note The menus shown in this section may vary in content depending on your computer's operating system and which applications you set up as scan destinations in the HP Image Zone . To send a scan to an application 1 Load your original face down in the right front corner of the glass.
9 Print from your computer The HP all-in-one can be used with any software application that allows printing. The instructions vary slightly depending on whether you are printing from a Windows PC or a Macintosh. Make sure you follow the instructions for your operating system in this chapter.
2 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. 3 From the File menu in your software application, choose Page Setup . The Page Setup dialog box appears, allowing you to specify the paper size, orientation, and scaling.
To change the paper size, orientation, or scaling percentage 1 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. 2 From the File menu in your software application, choose Page Setup .
Chapter 9 50 HP Officejet 6200 series all-in-one Print from your computer.
10 Fax setup After completing all steps in the Setup Guide, use the instructions in this chapter to complete your fax setup. Please keep your Setup Guide for later use.
Choose the right fax setup for your home or office To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with your HP all-in-one.
4 Do you receive voice calls at the same phone number you will use for fax calls on your HP all-in-one? ❑ Yes, I receive voice calls. ❑ No. Please continue answering questions. 5 Do you have a PC modem on the same phone line as your HP all-in-one? ❑ Yes, I have a PC modem.
Other equipment/services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems None (You answered No to all questions.) Case A: Separate fax line (no voice calls received) Case A: Separate fax line (no voice calls received) DSL service (You answered Yes to question 1 only.
Other equipment/services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems (You answered Yes to questions 4, 5, and 7 only.
Case B: Set up your HP all-in-one with DSL If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP all-in-one.
that the terminal adapter is set to the correct switch type for your country/region, if possible. Note Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes.
To set up your HP all-in-one with a distinctive ring service 1 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" on the back of your HP all-in-one.
Back view of the HP all-in-one 1 Telephone wall jack 2 Phone cord supplied in the box with your HP all-in-one connected to the "1-LINE" port 3 Optional phone for the HP all-in-one To set up .
To answer fax calls manually, press the Auto Answer button until the light is off. 4 Run a fax test. For information, see Test your fax setup . If you pick up the phone before the HP all-in-one and hear fax tones from a sending fax machine, you will need to answer the fax call manually.
You must be available to respond in person to incoming fax calls, or your HP all-in-one cannot receive faxes. For information on receiving faxes manually, see Receive a fax manually .
4 If your PC modem software is set to receive faxes to your computer automatically, turn off that setting. Caution If you do not turn off the auto fax receive setting in your PC modem software, your HP all-in-one will not be able to receive faxes. 5 Set up the HP all-in-one to answer incoming calls automatically.
Back view of the HP all-in-one 1 Telephone wall jack 2 Phone cord connected to the "2-EXT" port 3 Parallel splitter 4 Telephone 5 Computer with modem 6 Phone cord supplied in the box with yo.
7 Now you need to decide how you want the HP all-in-one to answer calls, automatically or manually: – If you set up the HP all-in-one to answer calls automatically, it answers all incoming calls and receives faxes.
To set up your HP all-in-one to a computer with two phone ports 1 Remove the white plug from the port labeled "2-EXT" on the back of your HP all- in-one. 2 Find the phone cord that connects from the back of your computer (your PC modem) to a telephone wall jack.
Back view of the HP all-in-one 1 Telephone wall jack 2 "IN" port on your answering machine 3 "OUT" port on your answering machine 4 Telephone (optional) 5 Answering machine 6 Phone.
5 Set up the HP all-in-one to answer incoming calls automatically. Press the Auto Answer button until the light is on. 6 Set your answering machine to answer after four or fewer rings. 7 Change the Rings to Answer setting on your HP all-in-one to six rings.
Back view of the HP all-in-one 1 Telephone wall jack 2 Phone cord connected to the "2-EXT" port 3 Parallel splitter 4 Telephone (optional) 5 Answering machine 6 Computer with modem 7 Phone c.
6 (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. 7 If your PC modem software is set to receive faxes to your computer automatically, turn off that setting.
Back view of the HP all-in-one 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone 5 Answering machine 6 Computer with modem 7 .
5 (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. 6 If your PC modem software is set to receive faxes to your computer automatically, turn off that setting.
the back.) You will also need three additional phone cords. You can purchase a parallel splitter and additional phone cords from an electronics store. ● If your computer has two phone ports, see Set up your HP all-in-one to a computer with two phone ports .
4 Remove the white plug from the port labeled "2-EXT" on the back of your HP all- in-one. 5 If your PC modem software is set to receive faxes to your computer automatically, turn off that setting. Caution If you do not turn off the auto fax receive setting in your PC modem software, your HP all-in-one will not be able to receive faxes.
4 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" on the back of your HP all-in-one.
5 Review the report. – If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing. – If the test fails, review the report for more information on how to fix any problems found.
Chapter 10 76 HP Officejet 6200 series all-in-one Fax setup.
11 Use the fax features You can use your HP all-in-one to send and receive faxes, including color faxes. You can set up speed dials to send faxes quickly and easily to frequently used numbers. From the control panel, you can also set a number of fax options, such as resolution.
Equipment/services sharing your fax phone line Recommended answer mode Description number of rings, see Set the number of rings before answering . A shared voice and fax phone line and no answering machine. (You have a shared phone line in which you receive both voice and fax calls.
Set the answer mode The answer mode determines whether your HP all-in-one answers incoming calls or not. If you set up the HP all-in-one to answer faxes automatically (the Auto Answer light is on), it answers all incoming calls and receives faxes.
Did you know that you can send a fax from your computer by using the HP Director that came with your HP Image Zone software? You can also create and attach a computer-generated cover page to send with your fax. It's easy. For more information, see the onscreen HP Image Zone Help that came with your HP Image Zone software.
Send a fax using redial You can use redial to send a fax to the last fax number dialed from the control panel. 1 Load your originals face up in the document feeder tray with the top of the page on the left. 2 Press Redial/Pause . The last number dialed appears in the control panel display.
Cancel a scheduled fax You can cancel a scheduled fax or one that is currently in progress. After you schedule a fax, the scheduled time appears on the control panel display. ➔ After the scheduled time appears on the control panel display, press Cancel , and then press 1 .
Receive a fax Your HP all-in-one can receive faxes automatically or manually, depending on the answer mode that you set. If the light next to the Auto Answer button is on, your HP all-in-one automatically answers incoming calls and receive faxes. If the light is off, you need to receive faxes manually.
For information on setting the number of rings to answer, see Set the number of rings before answering . For information on setting the HP all-in-one to answer faxes manually, see Set the answer mode .
Note If your HP all-in-one loses power, you will need to reset the date and time. 1 Press Setup . 2 Press 4 , and then press 1 . This selects Basic Fax Setup and then selects Date and Time . 3 Enter the month, day, and year by pressing the appropriate numbers on the keypad.
Enter text using the keypad on the control panel You can enter text or symbols by using the keypad on the control panel. ● Press the keypad numbers that correspond to the letters of a name. For example, the letters a, b, and c correspond to the number 2, as shown on the button below.
– Receive Error : prints whenever there is a receiving error. – Every Fax : confirms every time a fax is sent or received. – Send Only : prints every time a fax is sent indicating whether the fax was successfully sent or not. – Off : does not print any error or confirmation reports.
5 Enter the name, and then press OK . You can enter up to 13 characters. For more information on entering text, see Enter text and symbols . 6 Press 1 if you want to set up another number, or press 2 if you are finished creating speed-dial entries.
Delete speed-dial entries You can delete an individual or group speed-dial entry. If you delete an individual speed-dial entry that is included in a group speed dial, it will be deleted from the group as well. 1 Press Setup . 2 Press 3 , and then press 3 again.
Change the lighter/darker setting You can change the contrast of a fax to be darker or lighter than the original. This feature is useful if you are faxing a document that is faded, washed out, or handwritten. You can darken the original by adjusting the contrast.
Set tone or pulse dialing You can set the dial mode for your HP all-in-one to either tone dialing or pulse dialing. Most telephone systems work with either type of dialing. If your telephone system does not require pulse dialing, we recommend using tone dialing.
Fax Forwarding appears on the control panel display. Cancel fax forw ard ing You can cancel your fax forwarding setup from the control panel. You can cancel your fax forwarding setup from the control panel or the HP Director . If you want to change the number of the fax machine you are forwarding your faxed to, use the HP Director .
This selects A dvance d Fax Setup and then selects No Answer Redial . 3 Press to select Redial or No Redial . 4 Press OK . Set automatic reduction for incoming faxes This setting determines what your HP all-in-one does if it receives a fax that is too large for the default paper size.
This selects A dvance d Fax Setup and then selects Backup Fax Reception . 3 Press to select On or Off . 4 Press OK . Use error correction mode Error Correction Mode (ECM) eliminates data that is lost due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion.
To set the fax speed from the control panel 1 Press Setup . 2 Press 5 , and then press 7 . This selects A dvance d Fax Setup and then selects Fax Speed . 3 Press to select an option, and then press OK . Reprint or delete the faxes in memory You can reprint or delete the faxes stored in memory.
Note You can only send and receive faxes by connecting a phone cord to the port labeled "1-LINE" on the HP all-in-one and not from the Ethernet port. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.
12 Use HP Instant Share HP Instant Share makes it easy to share photos with family and friends. Just scan a photo, select a destination for your photo, and then send the photo on its way. You can even upload your photos to an online photo album or an online photo finishing service.
Send images using your HP all-in-one Images can be photos or scanned documents. Either can be shared with friends and relatives using your HP all-in-one and HP Instant Share.
Use the - button to remove photos, or the + button to add photos to the wi ndow. b Click Continue and follow the onscreen instructions. c From the HP Instant Share services list, select the service you want to use to send your scanned image. d Follow the onscreen instructions.
3 Click the HP Instant Share tab. The HP Instant Share tab appears in the HP Image Zone win dow. 4 From either the Control or Work areas of the HP Instant Share tab, click the link or icon of the service you want to use to send your scanned image.
7 From the HP Instant Share services list, select the service you want to use to send your scanned image. 8 Follow the onscreen instructions. 9 From the HP Instant Share E-mail service, you can: – Send an e-mail message with thumbnail images of your photos which can be viewed, printed, and saved over the Web.
Chapter 12 102 HP Officejet 6200 series all-in-one Use HP Instant Share.
13 Order supplies You can order recommended types of HP paper and print cartridges online from the HP website. Order paper, transparency film, or other media To order media such as HP Premium Paper, HP Premium Plus Photo Paper, HP Premium Inkjet Transparency Film, or HP Iron-On Transfer, go to www.
this guide. For a list of current ordering numbers, go to w ww.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Country/region Number for ordering Asia Pacific (except for Japan) 65 272 5300 Australia 131047 Europe +49 180 5 290220 (Germany) +44 870 606 9081 (U.
14 Maintain your HP all-in-one The HP all-in-one requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges occasionally.
2 Raise the lid, as if you were loading an original on the glass. 3 Lift the automatic document feeder mechanism. There is a glass strip under the automatic document feeder.
4 Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Warning Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; they can damage it. Do not place or spray liquid directly on the glass; the liquid might seep under the glass and damage the device.
Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges. 1 Load letter, A4, or legal unused plain white paper into the input tray.
Work with print cartridges To ensure the best print quality from your HP all-in-one, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges.
cartridges when you see faded text or if you experience print quality issues related to the print cartridges. Tip You can also use these instructions to replace the black print cartridge with a photo print cartridge for printing high-quality color photos.
1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges 4 Pull the print cartridge toward you out of its slot. 5 If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector.
7 Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left.
When you want to print regular text documents, swap the black print cartridge back in. Use a print cartridge protector to keep your print cartridge secure when it is not being used. ● For more information on purchasing a photo print cartridge, see Order print cartridges .
Align the print cartridges The HP all-in-one prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the HP Image Zone software on your computer.
Clean the print cartridges Use this feature when the self-test report shows streaking or white lines through any of the lines of color. Do not clean print cartridges unnecessarily, as this wastes ink and shortens the life of the ink nozzles.
3 Lightly press down on the print cartridge to release it, and then pull it toward you out of the slot. Note Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP all-in-one for more than 30 minutes.
Make sure you have the following materials available: ● Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. ● Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges).
Change the device settings You can change the scroll speed and prompt delay time settings on your HP all-in-one so that it behaves according to your preference. You can also restore the device settings to what they were when you purchased your device.
15 Troubleshooting information This chapter contains troubleshooting information for the HP all-in-one. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen HP Image Zone Help .
– Connect with an HP technician by using online chat – Check for software updates Support options and availability vary by product, country/region, and language. 3 Contact your local point of purchase. If the HP all-in-one has a hardware failure, you will be asked to bring the HP all-in-one to where you purchased it.
I connected the USB cable, but I am having problems using the HP all-in-one with my computer Solution You must first install the software that came with your HP all-in-one before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions.
The control panel display shows the wrong language Solution Usually, you set the language and country/region when you first set up the HP all- in-one. However, you can change these settings at any time by using the following procedure: 1 Press Setup .
The countries/regions for the selected language appear. Press or to scroll through the list. 5 Use the keypad to enter the two-digit number for the appropriate country/ region.
1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Reinsert the print cartridges and verify that they are fully inserted and locked in place. Cause The contacts on the print cartridge are not touching the contacts in the print carriage.
more information about accessing the print queue, see the documentation that came with the operating system installed on your computer. ● Check the USB cable. If you are using an older cable, it might not be working properly. Try connecting it to another product to see if the USB cable works.
Software installation troubleshooting If you encounter a problem during software installation, see the topics below for a possible solution. If you encounter a hardware problem during setup, see Hardware setup troubleshooting .
Solution Normally, a green check appears indicating that the plug and play is successful. A red X indicates that the plug and play failed. Do the following: 1 Verify that the control panel overlay is firmly attached, unplug the HP all-in-one power cable, and then plug it in again.
If the essential icons ( Scan Picture , Scan Document , Send Fax , and HP Gallery ) do not appear, your installation might not be complete. Solution If your installation is incomplete, you might need to uninstall and then reinstall the software. Do not simply delete the HP all-in-one program files from your hard drive.
To uninstall from a Windows computer, method 1 1 Disconnect your HP all-in-one from your computer. Do not connect the HP all-in- one to your computer until after you have reinstalled the software. 2 On the Windows taskbar, click Start , Start Programs or All Programs (XP), Hewlett-Packard , HP Officejet 6200 series all-in-one , uninstall software .
To uninstall from a Windows computer, method 3 Note This is an alternate method if Uninstall Software is not available in the Windows Start menu. 1 Run the HP Officejet 6200 series all-in-one software Setup program. 2 Select Uninstall and follow the onscreen directions.
2 Press 6 , and then press 5 . This displays the Tools menu and then selects Run Fax Test . The HP all-in-one displays the status of the test on the control panel display and prints a report.
Solution ● Check the connection between the telephone wall jack and the HP all-in-one to make sure the phone cord is secure. ● Make sure you use the phone cord that came with your HP all-in-one. If you do not use the supplied phone cord to connect from the telephone wall jack to your HP all-in-one, you may not be able to send or receive faxes.
phones. Connect your HP all-in-one to an analog phone line and try sending or receiving a fax. ● Check the connection between the telephone wall jack and the HP all-in-one to make sure the phone cord is secure. ● Make sure you have correctly connected the HP all-in-one to the telephone wall jack.
● If your telephone system is not using a standard dial tone, such as some PBX systems, this may cause the test to fail. This will not cause a problem sending or receiving faxes. Try sending or receiving a test fax. ● Check to make sure the country/region setting is set appropriately for your country/region.
This special 2-wire cord is different from the more common 4-wire phone cords you might already have in your home or office. Check the end of the cord and compare it to the two types of cords shown below.
telephone and Group 3 fax and another port for multiple purposes. If you continue to have problems when connected to the fax/phone port, try using the port designated for multiple purposes; it might be labeled "multi-combi" or something similar.
1 Telephone wall jack 2 Phone cord supplied in the box with your HP all-in-one 3 Telephone ● If you are sending a fax manually from your phone that is connected directly to the HP all-in-one, you must use the keypad on the telephone to send the fax.
The following actions might help solve these problems: – When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the HP all- in-one as described in Fax setup . – Make sure your HP all-in-one is set to receive faxes automatically.
Fax tones are recorded on my answering machine Solution ● When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the HP all-in-one as described in Fax setup . If you do not connect the answering machine as recommended, fax tones might be recorded on your answering machine.
The phone cord that came with my HP all-in-one is not long enough Solution If the phone cord that came with your HP all-in-one is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries phone accessories.
converter box (which supplies regular analog phone jacks for fax connections) or your telephone company. ● You should also check with your telephone company to make sure their Internet phone service supports faxing. If they do not support faxing, you will not be able to send and receive faxes through the Internet.
Caution Trying to clear a paper jam from the front of the HP all-in-one can damage the print mechanism. Always access and clear paper jams through the rear clean-out door.
extensive use, or if you copy handwritten originals or originals that are heavy with ink. ● If the automatic document feeder does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.
3 If the problem persists, print a self-test report to determine if there is a problem with the print cartridges. This report provides useful information about your print cartridges, including status information. 4 If the self-test report shows a problem, clean the print cartridges.
Solution If you try to use the HP Image Zone software, you will find that the send a fax feature displays an error message indicating that the HP all-in-one is disconnected. ➔ Close out of the error message and use the control panel of your HP all-in-one to send a fax.
5 If you meet the requirements, click Update . The Updating Device screen appears. A light then begins to flash on the control panel of your HP all-in-one. The screen on your control panel display turns green as the update is loaded and extracted to your device.
16 Get HP support Hewlett-Packard provides Internet and phone support for your HP all-in-one. This chapter provides information on how to get support from the Internet, contact HP customer support, ac.
Note If your HP all-in-one is not turning on, you can view the serial number by looking at the sticker on the rear side. The serial number is the 10-character code in the upper left corner of the sticker. To access your serial number and service ID 1 Press and hold OK .
Country/Region HP technical support Country/Region HP technical support Belgium (French) +32 070 300 004 Netherlands (0.10 Euro/ min.) 0900 2020 165 Bolivia 800-100247 New Zealand 0800 441 147 Brazil .
Country/Region HP technical support Country/Region HP technical support Greece (Cyprus to Athens toll free) 800 9 2649 Sri Lanka fax to: +65-6275-6707 Greece, inside country/ region 801 11 22 55 47 Sw.
Call HP Korea customer support Call HP Japan customer support TEL : 0570-000-511 03-3335-9800 FAX : 03-3335-8338 9:00 17:00 10:00 17:00 1/1 3 FAX User Guide 151 Get HP support.
HP Quick Exchange Service (Japan) HP Quick Exchange Service 0570-000511 :03-3335 -9800 : 9:00 5:00 10:00 5:00 1 1 3 : Prepare your HP all-in-one for shipment If after contacting HP Customer Support or.
6 Press the On button to turn off the HP all-in-one. 7 Unplug the power cord, and then disconnect it from the HP all-in-one. Do not return the power cord with the HP all-in-one. Warning The replacement HP all-in-one will not be shipped with a power cord.
12 Include the following items in the box: – A complete description of symptoms for service personnel (samples of print quality problems are helpful). – A copy of the sales slip or other proof of purchase to establish the warranty coverage period.
17 Warranty information Your HP all-in-one comes with a limited warranty that is described in this section. Information about how to obtain warranty service and how you can upgrade your standard factory warranty is also provided.
Hewlett-Packard limited global warranty statement The following information specifies the HP limited global warranty. Extent of limited warranty Hewlett-Packard ("HP") warrants to the end-us.
OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Local law This Limited Warranty Statement gives the Customer specific legal rights.
Deutschland Hewlett-Packard GmbH Herrenberger Straße 110-140 D-71034 Böblingen Österreich Hewlett-Packard Ges.m.b.H. Lieblgasse 1 A-1222 Wien España Hewlett-Packard Española S.
18 Technical information The technical specifications and international regulatory information for your HP all-in-one are provided in this section. System requirements Software system requirements are located in the Readme file. For information on viewing the Readme file, see View the Readme file .
Type Size Legal: 216 by 356 mm (8.5 by 14 inches) Envelopes U.S. #10: 105 by 241 mm (4.125 by 9.5 inches) U.S. #9: 98 by 225 mm (3.9 by 8.9 inches) A2: 111 by 146 mm (4.4 by 5.8 inches) DL: 110 by 220 mm (4.3 by 8.7 inches) C6: 114 by 162 mm (4.5 by 6.
● Method: drop-on-demand thermal inkjet ● Language: HP PCL Level 3, PCL3 GUI or PCL 10 ● Up to 23 copies per minute black; 18 copies per minute color (varies by model) ● Print speeds vary acco.
Photo (dpi) Very Fine (dpi) Fine (dpi) Standard (dpi) Scan specifications ● Image editor included ● Integrated OCR software automatically converts scanned text to editable text ● Scan speeds var.
Energy consumption Energy usage drops significantly while in ENERGY STAR® mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR, which is a voluntary program established to encourage the development of energy-efficient office products.
Notice to users of the U.S. telephone network: FCC requirements This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalent Number (REN) for this equipment.
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which .
Note The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.
Notice to users in Korea Declaration of conformity This section contains the HP Officejet 6200 series all-in-one Declaration of conformity, and information about it for the Euopean Economic Area. Declaration of conformity (European Economic Area) The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014.
HP Officejet 6200 series all-in-one Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Addre.
Index Symbols/Numerics 10 by 15 cm photo paper copy 35 load 29 specifications 159 2-wire phone cord 134, 140 4 by 6 inch photo paper copy 35 4 by 6 inch photo paper, load 29 4-wire phone cord 134, 140 A A4 paper, load 27 ADSL line.
DSL line, set up with fax 56 E enter text 85 envelopes load 30 specifications 159 environment Environmental product stewardship program 162 inkjet supplies recycling 163 environmental specifications 1.
L labels load 31 specifications 159 left arrow 6 legal paper copy 35 load 27 specifications 159 letter paper copy 36 load 27 specifications 159 lid backing, clean 107 lighten copies 42 faxes 90 line c.
pulse dial 91 Q quality button 7 quality, copy 37 R readme file, view 120 receive faxes forwarding 91 manually 83 polling 84 recycling 163 redial fax 81, 92 redial/pause 7 reduce faxes to fit 93 reduc.
color 7 start fax black button 6 color button 6 start scan button 7 stop copy 44 fax 92, 96 print job 49 scan 46 scheduled fax 82 subscriber identification code 85 support before you call 119 resource.
www .hp .com *Q5800-90130* *Q5800-90130* Q5800-90130 © 2004 He w lett -P ac k ard De velopment C ompan y , L .P . Pr inted on at least 5 0% total r ecy cled f iber w ith at least 10% pos t -consumer .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) 6200 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) 6200 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) 6200, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) 6200 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) 6200, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) 6200.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) 6200. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) 6200 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
