Manuel d'utilisation / d'entretien du produit 4.74 du fabricant Holder
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Date of Issue: 18.11.2005 Order No.: 149 443 Operating Instructions C-Trac 4.74.
149 443 1 C 4.74 Operating instructions Foreword Congratulations on having bought a product from HOLDER. Y ou also ensure getting full value from y our vehicle , sav e yourself troub le and maintain your w arranty . The operating instructions provide you with the required information.
C 4.74 Operating instructions 2 149 443 Foreword In case of questions regarding your vehicle, please state the following data: Machine type .................................................... eg C 4.74 Engine serial number ...........................
Operating instructions 149 443 3 C 4.74 Foreword Chapter Page Chapter Page T able of contents Foreword ........................................................................ 1 Instructions for the veh icle ...........................................
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149 443 5 C 4.74 Operating instructions Instructions for the vehicle This vehicle has received the type approval acc. to 74/150/ EEC after a saf ety inspection. The vehicle conf or ms to the EMC (Electromagnetic Compatibility) requirements of direc- tive 89/336/EEC .
C 4.74 Operating instructions 6 149 443 Instructions for the vehicle Residual hazards and risks Despite all care being taken and compliance with standards and regulations, it is not possible to exclude all risks in the handling of the vehicle. The vehicle and all other system components conform to currently applicable safety regulations.
149 443 7 C 4.74 Operating instructions Operating instructions Driver’ s licence For the driving of this v ehicle you require a driver’ s licence depending on the maximum driving speed and the permissi- ble total weight of the vehicle and combinations.
C 4.74 Operating instructions 8 149 443 Operating instructions Single-axle trailers or two-axle trailers with axle base of up to 1 metre maximum 25 25 25 25 Ma xim um T ota l W eigh t Driver's Li.
Operating instructions 149 443 9 C 4.74 Operating instructions Multiple-axle trailers or two-axle trailers with an axle base over 1 metre 25 25 25 25 25 Maxim um T otal W e ight Driver's License .
C 4.74 Operating instructions 10 149 443 Operating instructions T w o trailers behind tractors f or farming and f orestry 25 25 25 25 Maxim um T otal W eight Driver's License Class (Mi nim um Requi rement s) Former Driver's License Class up to 3.
Operating instructions 149 443 11 C 4.74 Operating instructions Safety General notes on safety • Observe your national regulations on safety and health protection. • Do not allow children under 16 to use the vehicle. • When using the public highway, respect the highway code.
C 4.74 Operating instructions 12 149 443 Operating instructions • The installed equipment must conform to the applica- ble EMC directive 89/336/EU and carry the CE symbol.
Operating instructions 149 443 13 C 4.74 Operating instructions Hydraulic oil, brake fluid During operation, these fluids are pressurized and pose a health hazard. Do not spill these fluids. Remove any spilled fluids immediately with oil binding agent and discard them.
C 4.74 Operating instructions 14 149 443 Operating instructions P a rticular ly the particles contained in the e xhaust gas can cause cancer . F or this rea- son the engine should not be operated in en- closed spaces. Heat The exhaust gases are very hot and can ig- nite inflammable material.
149 443 15 C 4.74 Operating instructions T echnical data V ehicle dimensions Dimensional drawing c b h g d 605 3090 1065 4140 f e 517 a 170 100 1075 2005 h.
C 4.74 Operating instructions 16 149 443 T echnical data T able of dimensions C 4.74 Trailer hitch Tires Type Total height Avg. height Ground clearance Lowest position Highest position Height of body Height of PTO a mm b mm c mm d mm d mm g mm h mm 275/80 R 18 275/80 R 18 S 4131-14 422-31-2 22 50 1260 240 850 970 1140 650 36x13.
Operating instructions 149 443 17 C 4.74 T echnical data T rack widths Normal t rack 1040 m m T i r e s Min. turning radius to D IN 7020 (measured at outermost point of vehicle) Track width e Total width f Dime nsion T ype m min. mm max. mm min. mm max.
C 4.74 Operating instructions 18 149 443 T echnical data Weights Weig ht in kg Perm issible t otal weight 4000 Perm issible l oad on front axle 2500 Permi ssible load on rear axle 2500 Perm issible s .
Operating instructions 149 443 19 C 4.74 T echnical data Tires The pressure can vary depending on the make and use - observe the manufacturer’ s information. Note: Ob se rve the specified tire inflation pressure when carrying the maximum axle loading and when driving on roads.
C 4.74 Operating instructions 20 149 443 T echnical data Engine specifications C 4.74 Manufa cturer De utz AG Type BF4L 2 011 Tur bo Mode o f oper ation Four-st roke D iesel Numb er of cylinde rs 4 Cu.
Operating instructions 149 443 21 C 4.74 T echnical data Theoretical driving speeds 30 km/h Mode l 40 km/h Mode l Hydrostatic drive Engine output 54.6 kW Speed 2500 rpm Driving range 1 Forw ard and re.
C 4.74 Operating instructions 22 149 443 T echnical data T echnical data /filling quantities Assembly Suppl. informat ion Desc ription Hydrostatic unit Stepl ess dri vin g speed, 2 drivi ng rang es Tr.
Operating instructions 149 443 23 C 4.74 T echnical data Assembly S uppl. information Descr iption Ste ering - Type Hydrosta tic with 2 s teer cylind ers, doubl e-acting - Steer ing con trol valve Orb.
C 4.74 Operating instructions 24 149 443 T echnical data Assembly Suppl. information Desc ription Rear power lift - Type HOLDER regular 3- point, top l ink adjusta ble - Mounti ng Categor y I and II - L i f t i n g p o w e r 2000 kg, ( measured at tow hook, m edium extension length) - Lift height appr ox.
Operating instructions 149 443 25 C 4.74 T echnical data Assembly Suppl. information De scription PTOs 2 it. (front and rear) sense of rotation: CW when looking on PTO - Front speed 1000 rpm at 2400 r.
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Operating instructions 149 443 27 C 4.74 T echnical data Noise level The vehicle emits the following noise level (measured at the driver’ s ear) according to EC Standard 77/311/EEC; measurement according to Appendix II).
C 4.74 Operating instructions 28 149 443 Description Views V ehicle Front left view 1 Turn signal, position light 2 Headlight, top 3 Driver’s cab 4 Dump body (dumper) 5 Rear of vehicle 6 Rear axle 7.
149 443 29 C 4.74 Description Operating instructions V ehicle Rear right view 1 Dump body 2 Flood light* 3 Support for rotating beacon 4 Driver’s cab 5 Front part of vehicle 6 Front axle 7 Intake sc.
C 4.74 Operating instructions 30 149 443 Description Driver’ s station Operating controls 1 Direction lever 2 Handle for LH side window 3 Steering wheel 4 Multifunctional display 5 Handle for RH sid.
149 443 31 C 4.74 Description Operating instructions Right front controls console 1 Pressure gauge for hydraulic cushioning* 2 Main switch for implement hydraulics 3 Fine control knob for implement va.
C 4.74 Operating instructions 32 149 443 Description Right rear console controls 1 Fine control knob for driving speed (in the driving speed ranges 3 and 4) 2 Driving program button 3 Differential loc.
149 443 33 C 4.74 Description Operating instructions Rear console controls 1 5 Diagnosis socket for working hydraulics 1 6 Diagnosis socket for traction hydraulics 1 7 Traction electronics warning lig.
C 4.74 Operating instructions 34 149 443 Description Joystick 1 Pushbutton 1 for joystick level 1 2 Pushbutton 2 for joystick level 2 3 Pushbutton 3 for joystick level 3 4 Joystick (joystick level 0) .
149 443 35 C 4.74 Description Operating instructions Steering wheel adjustment 1 Brake fluid reservoir 2 Steering wheel adjustment lever Heater until 04.
C 4.74 Operating instructions 36 149 443 Description Multifunctional displa y , leg end 1 Fuel gauge 2 Engine oil temperature gauge 3 Tachometer with mark- ings for PTO rpm 4 Hour meter 5 Digital spee.
149 443 37 C 4.74 Description Operating instructions Controls in cabin at front top 1 Interior light 2 Loudspeaker Controls in cabin at front bottom 1 Washing water reservoir 2 Radio 1 2 Bild_C149 1 2.
C 4.74 Operating instructions 38 149 443 Description Controls in cabin at rear 1 Roof hatch handle 2 Roof hatch Door controls 1 Door opener 1 Bild_C156 2 1 Bild_C263.
149 443 39 C 4.74 Description Operating instructions Location of plates and labels Identification plates 1 Engine type plate 2 Variable-displacement pump type plate 3 Cab type plate 4 Machine type pla.
C 4.74 Operating instructions 40 149 443 Description Mounting instructions for licence plates - Install the front licence plate (1) on the cover below the windshield wipers. First remove the cover before installing the licence plate. - Install the rear license plate (2) at the rear below the left tail light.
149 443 41 C 4.74 Description Operating instructions Overview of options and variants (selection) Assembly Additional information Dimension/Orde r No./Type Hydr aulic side shift 204-01 -01 Heat ing el.
C 4.74 Operating instructions 42 149 443 Description Assembly Supplementary information Dimension/Order No./Type Flow div ider, 1s t circuit 204- 80-04 - Pump Series p ump - Delive ry capac ity 17 cm.
149 443 43 C 4.74 Description Operating instructions Accessories The vehicle is delivered with the following accessories: 1 Operating instructions 2 Bio-pass for certification of filling with environm.
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149 443 45 C 4.74 Operating instructions T aking into operation Daily checks and services prior to taking into operation If damage or defects are found during the following checks, they must be eliminated before taking the vehicle into ser- vice. Do not operate the vehicle before proper repairs are carried out.
C 4.74 Operating instructions 46 149 443 T aking into operation T urn on the battery isolating switch NO TE The battery can be switched off completely with the remov able k ey . - Insert the key (1) into the battery isolating switch and turn it to the vertical position.
Operating instructions 149 443 47 C 4.74 T aking into operation Check the trailer hitch (option) if required - Check the trailer hitch for proper condition and opera- tion. Carry out the check according to the instructions in the section “Operating the trailer hitch“.
C 4.74 Operating instructions 48 149 443 T aking into operation Check the hydraulic oil level - Raise the dump body (dumper). - Retract all hydraulic cylinders. - Withdraw the oil dipstick (1). - The oil level must be at the marking (2). - Top up oil as specified in the maintenance instruc- tions.
Operating instructions 149 443 49 C 4.74 T aking into operation Filling fuel - If necessary, read the fuel level (1) on the multifunc- tional display. CA UTION Danger of fire when handling fuels. T ur n off the engine. Do not fill any fuels in the vicinity of naked flames, ignition sparks or hot en- gine par ts.
C 4.74 Operating instructions 50 149 443 T aking into operation Check the brake fluid level - Check the brake fluid level at the brake fluid reservoir (1). - The brake fluid level should be between the minimum and maximum marks on the reservoir. - Top up brake fluid as specified in the maintenance instructions.
Operating instructions 149 443 51 C 4.74 T aking into operation Adjust the driver’ s seat with mechanical suspension D ANGER Do not adjust the seat while driving. Risk of accidents! 1 Horizontal adjustment - Raise the handle (1) and push the seat to the front or rear.
C 4.74 Operating instructions 52 149 443 T aking into operation Adjusting the driver’ s seat with pneumatic suspen- sion 1 Backrest 2 Adjustment knob for lumbar padding 3 Backrest inclination 4 Weight adjustment 5 Horizontal cushioning 6 Horizontal adjustment D ANGER Do not adjust the seat while driving.
Operating instructions 149 443 53 C 4.74 T aking into operation 1 2 3 4 5 6 Bild_010 Adjusting the driver’ s weight - Sit down on the driver’s seat. - Pull the weight adjustment handle (4) up. NO TE An alarm sounds. The seat is automatically set to the weight of the driver; the alarm ceases.
C 4.74 Operating instructions 54 149 443 T aking into operation 1 2 Bild_C161 Bild_C231 Filling washing water NO TE The washing water reservoir for the windshield washer is located behind the driv er’ s seat. - Open the filler cap (1) and add washing water into the reservoir (2).
Operating instructions 149 443 55 C 4.74 T aking into operation Starting the engine Notes on the engine before starting up D ANGER Do not star t or run the engine in enclosed spaces. Danger of poisoning through exhaust gases! Notes on starting CA UTION Bef ore star ting, make sure no-one is in the vicinity of the vehicle.
C 4.74 Operating instructions 56 149 443 T aking into operation 2 1 3 Bild_C162 4 Bild_C163 Start the engine - Set the forward/reverse selector switch (1) to the neutral position (centre). - Fully depress the inching pedal (2). NO TE The engine can only be star ted if the pedal is fully depressed (star ting saf ety s witch).
Operating instructions 149 443 57 C 4.74 T aking into operation Km/h 0000000 h 25 15 FRONT 540U/min 1000U/min 20 5 10 30 RPMx100 PTO electronic 0 Motor digital system 1 2 5 9 6 7 8 10 Bild_C164 - Turn the ignition key to position 2. The engine is being preheated.
C 4.74 Operating instructions 58 149 443 T aking into operation Check the brakes and steering for proper operation - Make a short trial run and check the steering and brakes for proper operation. D ANGER Do not drive a vehicle with a defective steer- ing and/or braking system.
149 443 59 C 4.74 Operating instructions Operation Before starting to drive When driving on public highways, observe the rules and regulations of the highway code. Driving safety rules • Drive the vehicle only from the driver’s station with the cab doors closed.
C 4.74 Operating instructions 60 149 443 Operation 1 Bild_C165 Driving Driving with hydrostatic drive and digital electronics - Start the engine. - Preselect the direction of travel with the direction switch (1). - Pull up the forward/reverse selector switch (1) and move it to the front or rear (forward or reverse).
Operating instructions 149 443 61 C 4.74 Operation 3 2 1 Bild_C166 T ab le of driving rang es - Select the desired driving program with the driving program switch (2).
C 4.74 Operating instructions 62 149 443 Operation T able of driving programs* Position Symbol Function Utilisation Rang e 0 STOP Drive o ff Rang e 1 Rabb it symbol Maxi mum speed eg for highway driv .
Operating instructions 149 443 63 C 4.74 Operation 3 2 1 Bild_C166 Km/h 0000000 h 25 15 FRONT 540U/min 1000U/min 20 5 10 30 RPMx100 PTO electronic 0 Motor digital system 1 2 4 5 Bild_C167 Selecting on-road travel (transport speed) The vehicle is stationary .
C 4.74 Operating instructions 64 149 443 Operation 3 2 1 Bild_C166 The vehicle is stationary . - Set the fine control knob (1) to 0. - Set the program switch (2) t o range 3 or 4. - Adjust the PTO rpm with the hand throttle (3). NO TE The engine speed must reach at least 1500 rpm as the control is only effective beginning at this speed.
Operating instructions 149 443 65 C 4.74 Operation 3 2 1 Bild_C166 Adjusting the fine control knob NO TE Y ou can adjust the fine control knob (1) at any time while driving for fine and infinitely variable control of the driving speed. - In position 0 the vehicle is stationary.
C 4.74 Operating instructions 66 149 443 Operation 3 2 1 Bild_C166 4 Bild_C168 Driving with SDS (Special Drive System) For setting programs 1-3 with the program switch (2) see the operation section on pages 61 and 62. Driving program 4 (SDS) - Set the program switch (2) to driving range 4.
Operating instructions 149 443 67 C 4.74 Operation 8 7 Bild_C169 9 Bild_C170 Operating the inching pedal 7 Inching pedal 8 Accelerator pedal This function is active for all driving programs. NO TE The inching pedal allows driving speed to be reduced temporarily .
C 4.74 Operating instructions 68 149 443 Operation Km/h 0000000 h 25 15 FRONT 540U/min 1000U/min 20 5 10 30 RPMx100 PTO electronic 0 Motor digital system 1 2 2 Bild_C172 1 Bild_C276 Engaging the differential lock NO TE With the differential lock you can improve trac- tion on soft, slipper y ground.
Operating instructions 149 443 69 C 4.74 Operation 2 1 Bild_C173 Steering The vehicle has a h ydraulically-operated ar ticulated steer- ing. The wheels also stay in trac k in cur v es so that imple- ments are guided without any lateral offset. Steering - Turn the steering wheel (1) in the desired direction.
C 4.74 Operating instructions 70 149 443 Operation 2 Bild_C174 1 Km/h 0000000 h 25 15 FRONT 540U/min 1000U/min 20 5 10 30 RPMx100 PTO electronic 0 Motor digital system 1 2 3 Bild_C175 Brakes The service brake is a drum brake mounted in the front axle and it is actuated h ydraulically .
Operating instructions 149 443 71 C 4.74 Operation 2 Bild_C174 1 Km/h 0000000 h 25 15 FRONT 540U/min 1000U/min 20 5 10 30 RPMx100 PTO electronic 0 Motor digital system 1 2 3 Bild_C175 Releasing the parking brake - Turn off the parking brake switch (2).
C 4.74 Operating instructions 72 149 443 Operation Driving on slopes D ANGER Driving on slopes is dangerous as the vehi- cle can tip over if the centre of gravity ex- ceeds the tip-over limit on an extreme slope.
149 443 73 C 4.74 Operating instructions Bild_C232 1 Special operating instructions Stationary operation The vehicle can be used for stationary operation, for example, to drive a w ater pump via the PT O shaft. A TTENTION Place the vehicle n level ground in both di- rections.
C 4.74 Operating instructions 74 149 443 Special operating instructions Adjusting the track width Y ou can adjust the trac k width of the vehicle b y mounting the wheels inside out. D ANGER Observe the safety notes on a safe shutdown and jacking up for the wheel change in the maintenance instructions.
Operating instructions 149 443 75 C 4.74 Special operating instructions Operation in winter Oil preheating * Bef ore star ting the engine at temperatures belo w -20°C, turn on the heating element* to preheat the oil. - Connect the preheating system plug to a 230 VAC source.
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149 443 77 C 4.74 Operating instructions Operating the implements We have tested and approved a large number of possible implements for use with this vehicle. Only implements with the CE symbol may be used. We recommend contacting our customer service before installing special equipment.
C 4.74 Operating instructions 78 149 443 Operating the implements G v G H T v T H ab c d Additional information on implements Do not exceed the permissible total weight, the permissible axle loads and tire carrying capacities of the vehicle when installing im- plements on the front and rear 3-point lift.
Operating instructions 149 443 79 C 4.74 Operating the implements Rear implement or front/rear combinations 1) Calculation of the minimum front ballasting G V min G V min = G H · (c+d)-T V ·b +0.2· T L ·b a + b Enter the calculated minimum ballasting required for the front of the vehicle in the table.
C 4.74 Operating instructions 80 149 443 Operating the implements 6) Tire carr ying capacity Enter the double value (two tires) of the permissible tire carrying capacity (eg see tire manufacturer documentation) in the table. Actu al Cal cul ated Weight Sp ec ified P erm issi ble W ei ght acc.
Operating instructions 149 443 81 C 4.74 Operating the implements Attaching implements The various implements are attached to the front or rear power lift*.
C 4.74 Operating instructions 82 149 443 Operating the implements 2 3 4 6 1 5 Bild_C233 Adjusting the pintle hooks and pintle hook bars Y ou can adjust the pintle hooks laterally and longitudinally . - Measure the stand-off of the pins on your implement.
Operating instructions 149 443 83 C 4.74 Operating the implements Bild_C268 1 2 3 4 5 Adjusting the upper link The upper link can be secured at diff erent holes. The re- quired height depends on your implement (for a better adap- tation of the equipment, to increase the lifting force and depending on the lifting height).
C 4.74 Operating instructions 84 149 443 Operating the implements Bild_C266 1 2 Connecting hydraulic lines A TTENTION The hydraulic couplings on the vehicle must not carry any pressure before the connection is made. The couplings on the vehicle and the hydraulic hoses must be clean.
Operating instructions 149 443 85 C 4.74 Operating the implements Bild_C234 Bild_C267 4 2 3 1 Installing the cardan shafts Only use shafts suitable and intended for the implement. These shafts are supplied with the implement. The length the of the shaft must be adjusted before the first installa- tion.
C 4.74 Operating instructions 86 149 443 Operating the implements 4 3 2 5 1 Bild_C176 Operating the joystick 1 Pushbutton 1 for joystick level 1 2 Pushbutton 2 for joystick level 2 3 Pushbutton 3 for .
Operating instructions 149 443 87 C 4.74 Operating the implements Joystick operation (Propor tional, for sensitiv e operation). Joysti ck directi on Longi tudinally ( forward / ba ck) Acr oss (left / .
C 4.74 Operating instructions 88 149 443 Operating the implements 4 3 2 5 6 1 Bild_C177 Operating the front power lift The following movements are possible: T ur n on the main s witch (5) for w orking hydr aulics. - Push the joystick (4) forward. • The front power lift (implement) is lowered.
Operating instructions 149 443 89 C 4.74 Operating the implements 4 2 3 1 9 6 7 8 5 Bild_C178 Operating the front power lift with keyboard The following movements are possible: T ur n on the main s witch (3) for w orking hydraulics . - Keep button (4) depressed for about 1 second.
C 4.74 Operating instructions 90 149 443 Operating the implements 5 3 2 4 1 6 Bild_C179 Switching the front power lift to double-acting The front power lift can be switched from single-acting to double-acting. - To switch to double-acting press button (5).
Operating instructions 149 443 91 C 4.74 Operating the implements 3 2 4 5 1 Bild_C180 Operating the sideshift with the keyboard - Keep button (4) depressed. • The front power lift pivots to the right. Y ou can stop the mov ement by releasing the b utton.
C 4.74 Operating instructions 92 149 443 Operating the implements 1 Bild_C181 External operation of the front power lift The front pow er lift can be operated from outside the cab . A TTENTION When leaving the cab , set the f orward/rev erse selector switch to neutral and apply the park- ing brake to secure the vehicle against roll- ing.
Operating instructions 149 443 93 C 4.74 Operating the implements 3 5 4 2 1 Bild_C212 Flow limiter for joystick 1 Button for individual flow limitation for each individual joystick function. - Turn on the main switch for working hydraulics. The lifting and lowering speed of the power lift can be stored individually with the flow limitation.
C 4.74 Operating instructions 94 149 443 Operating the implements 3 4 2 Bild_C213 1 Bild_C277 Operating the rear power lift* The following movements are possible: T ur n on the main s witch (5) for w orking hydr aulics. - Set the switch lever (1) at the rear to the position „Rear Power Lift“.
Operating instructions 149 443 95 C 4.74 Operating the implements 1 Bild_C271 External operation of the rear power lift* The rear pow er lift can be operated from outside the cab . A TTENTION When lea ving the cab, set the f orward/re verse selector switch to neutral and apply the park- ing brake to secure the vehicle against roll- ing.
C 4.74 Operating instructions 96 149 443 Operating the implements 4 3 2 5 1 Bild_C176 Operating the hydraulic couplings 1 Pushbutton 1 for joystick level 1 2 Pushbutton 2 for joystick level 2 3 Pushbu.
Operating instructions 149 443 97 C 4.74 Operating the implements 4 6 7 2 1 Bild_C215 Operating the green hydraulic couplings* - Push the joystick (4) to the left or right. • The green front right hydraulic couplings will be supplied with oil. Y ou can stop the mov ement by releasing the jo ystick.
C 4.74 Operating instructions 98 149 443 Operating the implements 1 Bild_C182 T urning on the front PT O D ANGER Bef ore turning on the PTO , mak e sure no- one is standing close enough to the vehicle and the driven implement to be hur t. A TTENTION Check the mounting angle of the cardan shaft.
Operating instructions 149 443 99 C 4.74 Operating the implements T urning on the rear PT O* D ANGER Bef ore tur ning on the PT O, mak e sure no- one is standing close enough to the vehicle and the driven implement to be hur t. A TTENTION Check the mounting angle of the cardan shaft.
C 4.74 Operating instructions 100 149 443 Operating the implements 6 5 7 4 3 1 2 Bild_C188 Operating the hydraulic cushioning* (front power lift) The hydraulic cushioning allows the ground pressure of the implement to be decreased steplessly and to increase the front axle loading.
Operating instructions 149 443 101 C 4.74 Operating the implements 6 5 7 4 3 1 2 Bild_C188 NO TE A cushioning pressure of less than 30 bar (light implements) will result in too many con- trol operations as the accumulator can not act.
C 4.74 Operating instructions 102 149 443 Operating the implements 4 3 1 2 Bild_C279 1 3 4 2 Bild_C280 Operating the variable pump for implements* (setting from - 0 - 100 litres) The variable pump for the implements is a devices for driv- ing implements with a high hydraulic power demand such as a spiral-b laded lawn mo wer .
Operating instructions 149 443 103 C 4.74 Operating the implements 6 5 Bild_C185 A TTENTION T ur n on the star ting saf ety s witch (6) only at low engine speed. - Set the rotary knob (5) to 0. - Release the lock at the starting safety switch (6) and depress the switch.
C 4.74 Operating instructions 104 149 443 Operating the implements 6 5 Bild_C185 C4.7 4 Variable-displacement pump 0 20 30 40 45 50 55 60 65 70 75 80 85 90 95 100 105 1100 1200 1300 1400 1500 1600 170.
Operating instructions 149 443 105 C 4.74 Operating the implements 3 2 Bild_C187 1 Bild_C277 Operating the hydraulic dumper With the hydraulic dumper it is possible to lift the dump body fast and easily . The dumper tilts loading platfor m* to the rear .
C 4.74 Operating instructions 106 149 443 Operating the implements 2 1 Bild_C189 5 3 4 Bild_C190 Operating priority flow valve I* Priority flow valve I is used to drive the servo motor in an implement with a variable hydraulic power demand, for ex- ample, salt spreader , hedge cutter , etc.
Operating instructions 149 443 107 C 4.74 Operating the implements 5 3 4 Bild_C190 - Select the desired engine speed with the hand throt- tle. - Set the rotary knob (3) to the operating speed required for the implement. Turning clockwise increases, turning counterclock- wise lowers the speed.
C 4.74 Operating instructions 108 149 443 Operating the implements 2 1 Bild_C191 4 3 Bild_C192 Operating priority flow valve II* Priority flow valve II is used to drive the servo motor in an implement with a variable hydraulic power demand, for ex- ample, salt spreader , hedge cutter , etc.
Operating instructions 149 443 109 C 4.74 Operating the implements 5 Bild_C193 4 3 Bild_C192 - Select the desired engine speed with the hand throt- tle. - Go to the rear of the vehicle and adjust the hand wheel (5) of the priority flow valve to the working speed required for the implement.
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149 443 111 C 4.74 Operating instructions 4 3 3 2 1 Bild_C194 Other activities Operating the driver’ s cab Operating the roof hatch Opening the roof hatch - Press the button (2) on the side of the handle. - Push the handle (1) up to open the roof hatch at the rear.
C 4.74 Operating instructions 112 149 443 Other activities 2 1 Bild_C195 T urning on windshield wiper/washer NO TE The vehicle is pro vided with a front wiper . A washer system is also installed. The washer system draws its water from the washing water reservoir at the front left-hand side in the cabin.
Operating instructions 149 443 113 C 4.74 Other activities 2 1 Bild_C196 Km/h 0000000 h 25 15 FRONT 540U/min 1000U/min 20 5 10 30 RPMx100 PTO electronic 0 Motor digital system 1 2 3 4 Bild_C197 Lights T urning on and operating the lights NO TE T ur n the preheat/star ter s witch to position 1.
C 4.74 Operating instructions 114 149 443 Other activities Bild_C220 1 2 3 4 5 6 8 7 Bild_C221 11 12 15 14 13 10 9 1 Right headlight, dip beam 2 Right headlight, high beam 3 Turn signal and clearance .
Operating instructions 149 443 115 C 4.74 Other activities 3 2 1 Bild_C198 Bild_C220 1 2 3 4 5 6 8 7 Bild_C221 11 12 15 14 13 10 9 T urning on the top headlights NO TE If front implements are installed and the bot- tom headlights are hidden, you may turn on the upper headlights.
C 4.74 Operating instructions 116 149 443 Other activities 1 2 Bild_C199 3 Bild_C200 Operating the hazard warning flasher system - Turn on the hazard warning flasher switch (1) to let all the turn signal lights flash.
Operating instructions 149 443 117 C 4.74 Other activities Bild_C201 1 2 1 Bild_C202 T urning on the flood light* NO TE The flood light must not be used in the public traffic area.
C 4.74 Operating instructions 118 149 443 Other activities 3 Bild_C203 Bild_C283 Radio* and loudspeakers* Operating the radio NO TE There is a separate operating manual for the radio . Please observe the instructions in this manual for operation of the radio.
Operating instructions 149 443 119 C 4.74 Other activities 2 1 Bild_C272 Heater Heating and ventilating T urning on the heater NO TE The cabin heater is heated by the engine cooling oil. - To heat the cabin, turn the rotary knob (1) clockwise. You may select any intermediate position.
C 4.74 Operating instructions 120 149 443 Other activities 5 4 Bild_C205 3 Bild_C281 T urning on the ventilation - To ventilate the cabin turn on the fresh air blower switch (3).
Operating instructions 149 443 121 C 4.74 Other activities 3 2 1 4 Bild_C284 5 6 Bild_C285 Air conditioning Operating the air conditioning* NO TE A separate operating manual is supplied for the air conditioning. Please observe the instructions in this manual for operation of the A/C.
C 4.74 Operating instructions 122 149 443 Other activities Bild_C206 15 A F01 20 A F12 15 A F29 15 A F02 15 A F13 15 A F30 15 A F03 15 A F14 15 A F31 15 A F04 15 A F15 15 A F32 15 A F05 15 A F16 15 A .
Operating instructions 149 443 123 C 4.74 Other activities 15 A F01 20 A F12 15 A F29 15 A F02 15 A F13 15 A F30 15 A F03 15 A F14 15 A F31 15 A F04 15 A F15 15 A F32 15 A F05 15 A F16 15 A F33 15 A F.
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149 443 125 C 4.74 Operating instructions 2 1 Bild_C208 Km/h 0000000 h 25 15 FRONT 540U/min 1000U/min 20 5 10 30 RPMx100 PTO electronic 0 Motor digital system 1 2 3 Bild_C209 T aking out of operation Leaving the vehicle Stopping - Lower the implement completely.
C 4.74 Operating instructions 126 149 443 T aking out of operation 3 Bild_C210 4 Bild_C211 Shutdown A TTENTION If the vehicle is parked on gradients, it must be secured against rolling with chocks. - If equipped with a hydrostatic drive, also use chocks to secure the vehicle.
149 443 127 C 4.74 Operating instructions T railers, towing Y our vehicle can to w the f ollowing trailers: T ab le of trailers The following trailer combinations are allowed: 1 Vehicle with single-axle trailer with brakes or without brakes. 2 Vehicle plus single-axle trailer with brake or without brake plus two-axle trailer with override brake.
C 4.74 Operating instructions 128 149 443 T railers, towing Bild_C269 1 2 4 3 5 6 Operating the trailer hitch man ually , attaching trailers - Put the trailer hitch (5) in the two lower holes provided on the adjustment rail (2) with the fastening pin (3) and secure the pins with the retaining clips.
Operating instructions 149 443 129 C 4.74 T railers, towing Bild_C270 1 2 3 5 4 6 7 Operating the trailer hitch automatically , attaching trailers - Put the trailer hitch (6) in the two lower holes provided on the adjusting rail (3) with the fastening pin (4) and secure the pins with the retaining clips.
C 4.74 Operating instructions 130 149 443 T railers, towing 1 Bild_C217 Driving with trailers - Turn the driving program switch (1) to range 1 or 2. The maximum drawbar pull is achieved in range 2. - Drive the vehicle as described in the section on driving.
149 443 131 C 4.74 Operating instructions 1 2 Bild_C222 T ranspor t, hoisting, towing Instructions for transport - Drive the vehicle on the hauling vehicle.
C 4.74 Operating instructions 132 149 443 T ranspor t, hoisting, towing 1 Bild_C223 T owing instructions Y our vehicle can be to wed if disabled due to damage .
Operating instructions 149 443 133 C 4.74 T ranspor t, hoisting, towing A TTENTION If the parking brake can not be released due to a lack of pressure in the accumulator and pressure can not be built up on account of a failure of the engine or hydraulic system, re- move the brake cable on the hydraulic cylin- der so that the vehicle can be towed.
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149 443 135 C 4.74 Operating instructions Indicators, adjustments Adjusting the speedometer The adjustment of the speedometer in the multifunctional display is required when changing from large to smaller tires and vice versa. Please refer to the maintenance instructions for the adjust- ment of the speedometer .
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149 443 137 C 4.74 Operating instructions T roubleshooting guide The following tables list problems and their possible causes. If you can not carry out the remedy yourself, please con- tact an authorized workshop or our customer service.
C 4.74 Operating instructions 138 149 443 T roubleshooting guide Problem Cause Remedy Low tractive fo rce Fault in boost or high-pressu re system Check suction filter in return li ne Check boost press.
Operating instructions 149 443 139 C 4.74 T roubleshooting guide Problem Cause Remedy No forw ard and re verse trav el Forward/r everse se lector s witch defecti ve o r bad conta ct Driv e program swi.
C 4.74 Operating instructions 140 149 443 T roubleshooting guide Caus e Remed y No maxim um speed Diese l engine does not attain maximu m speed Inchi ng pedal n ot at maxi mum speed Variab le-displace.
Operating instructions 149 443 141 C 4.74 T roubleshooting guide Problem Cause Remedy Diff erentia l loc k does no t oper ate Fus e blow n or bad c ontact Switch defecti ve Hydr aulic va lve for dif f.
C 4.74 Operating instructions 142 149 443 T roubleshooting guide Problems in the hydraulic system and steer- ing NO TE These notes only apply for valve arrange- ments conforming to our circuit diagrams or approved by Bucher Hydraulics. Problem Cause Remedy Pow er lift or hy draulic c ylinders not lifting.
Operating instructions 149 443 143 C 4.74 T roubleshooting guide Problem Cause R emedy Hydr aulic oil heats to o quickl y, system works ag ainst excess p ressure.
C 4.74 Operating instructions 144 149 443 T roubleshooting guide Problems in the working hydraulic system The diagnostic unit OPUS and PC software are available as options with which fur ther troub leshooting/diagnosis/ad- justment of the electronics in the working hydraulic system is possible.
Operating instructions 149 443 145 C 4.74 T roubleshooting guide Problem Cause Remedy Joysti ck inoperat ive Joysti ck disable d Buttons defective Enabl e with Opus o r PC software Determ ine de fect with Op us, send joysti ck in for re pair or repl ace, a lso see th e operati ng instructio ns.
C 4.74 Operating instructions 146 149 443 T roubleshooting guide Problem Cause Remedy Many m alfunctions Some p arameters ou t of adjus tment Load “de fault settings” w ith Opus o r PC so ftware B.
Operating instructions 149 443 147 C 4.74 T roubleshooting guide Problem Cause R emedy Positio n control n ot always wor king Potenti ometer rang es shifted Actuato r for an gle sen sor out of adjust .
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Operating instructions 149 443 149 C 4.74 General remarks on maintenance T o keep your v ehicle always in peak condition, w e would ask you to study the information in these maintenance in- structions very carefully . These chapters contain all the in- formation you need for a conscientious treatment and care of the vehicle .
C 4.74 Operating instructions 150 149 443 General remarks on maintenance Service The following services were carried out: In the maintenance table below you can enter the properly carried-out services and inspections and have them con- firmed.
Operating instructions 149 443 151 C 4.74 General remarks on maintenance Handling fuels and lubricants • Fuels and oils must always be handled properly and as specified by the manufacturer. • Fuels and oils may only be stored in approved contain- ers at specified places of storage.
C 4.74 Operating instructions 152 149 443 General remarks on maintenance • Do not run engine in enclosed spaces! Danger of poisoning! • To prevent the danger of fire, keep the vehicle and implemen.
Operating instructions 149 443 153 C 4.74 General remarks on maintenance 1 Bild_C157 2 Bild_C235 W ork on the electrical system Before performing any services on the electrical equipment, switch off power with the battery isolating switch (1). - The switch must be horizontal, the toggle removed.
C 4.74 Operating instructions 154 149 443 General remarks on maintenance 1 Bild_C236 2 Bild_C237 Jack lift points Jacking up D ANGER When using the jack, be sure the vehicle is shut down and secured against rolling (chocks)! The vehicle may only be jacked up at the shown locations (1 and 2).
Operating instructions 149 443 155 C 4.74 General remarks on maintenance 1 Bild_C238 Securing the dump body (loading platform*) For all services requiring the dump body (loading platform*) to be raised, secure it against accidental lowering. - Turn the changeover lever (1) to the right (hydraulic lock).
C 4.74 Operating instructions 156 149 443 General remarks on maintenance 3 4 Bild_C240 2 1 Bild_C239 Tilting the cab The cabin can be tilted for repairs and servicing. A TTENTION Raise the cabin carefully . - Remove the front fender by removing the socket head screw and pushing the roller back.
Operating instructions 149 443 157 C 4.74 Maintenance schedule Maintenance during the first period of operation The checks and services specified below must be carried out when the stated number of service hours is reached. The checks and services of the lower intervals must be carried out at the same time.
C 4.74 Operating instructions 158 149 443 Maintenance schedule Interva l Servic e or check Maintenance as required Adjust th e speedo meter Check the air clean er system Periodic maintenance Main tena.
Operating instructions 149 443 159 C 4.74 Maintenance schedule Inter val Checks and service s Maintena nce every 10 00 hours Check engine valve cl earances Check the ba ttery Check V-belt te nsion and.
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Operating instructions 149 443 161 C 4.74 Maintenance during the first period of operation The following checks and services are due during the first period of operation: Maintenance after the first 5.
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Operating instructions 149 443 163 C 4.74 1 Bild_C241 2 Bild_160 Maintenance as required Adjusting the speedometer The adjustment of the speedometer in the multifunctional display is required when changing from large to smaller tires and vice versa. - Carefully pull the multifunctional display (1) out at the right and left side and rotate it.
C 4.74 Operating instructions 164 149 443 Maintenance as required - Switch positions 7 and 8 are not used. - Refit the multi functional display. Switch layout Combination Tire size Type 12 3 4 5 6 7 8 340/ 65 R18 422-3 1-06 & 422 -31-07 1 0 1 1 0 - - 275/ 80 R18 4131- 14 & 422- 31-2 1 0 1 0 1 0 - - 36x13 .
Operating instructions 149 443 165 C 4.74 Maintenance as required 1 2 Bild_C242 3 2 4 Bild_C243 Check the air cleaner system The filter car tridge must be ser viced when the flow resist- ance of the filter is highest due to the restriction of the ele- ment.
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Operating instructions 149 443 167 C 4.74 Bild_C245 2 1 P eriodic maintenance Maintenance every 125 hours A TTENTION Carry out the checks and services only with the engine turned off. Check the cooling system - Inspect the cooling fins and oil cooler for the accumu- lation of dirt.
C 4.74 Operating instructions 168 149 443 Maintenance every 125 hours 1 Bild_C246 Check the battery and cable terminals CA UTION When working on the electrical equipment, always disconnect the ground lead (1) at the batter y . - Check the battery acid level and inspect the battery for leaks.
Operating instructions 149 443 169 C 4.74 Maintenance every 125 hours Bild_C247 1 Bild_C248 Check the steering cylinder and orbitrol - Check the steering cylinder and orbitrol for damage and leaks. - Have damaged or leaky parts replaced by an author- ized workshop.
C 4.74 Operating instructions 170 149 443 Maintenance every 125 hours 1 Bild_C249 Check the braking system D ANGER Do not operate the vehicle with a defective braking system. - Apply the parking brake. - Set the vehicle to driving range 1 or 2 and start driving slowly.
Operating instructions 149 443 171 C 4.74 Maintenance every 125 hours Bild_C250 1 1 1 2 Grease the vehicle - Grease all moving parts lightly. - Lubricate the grease nipples (1) according to the lubrication chart. Only use recommended grease. A TTENTION Lubricate the grease nip- ples (2) only every 1000 hours.
C 4.74 Operating instructions 172 149 443 Maintenance every 125 hours Bild_C251 1 2 Tighten nuts and bolts - Tighten the pump, axle and engine fasteners. - Tighten fasteners to the specified torque according to tables in the maintenance data. Tighten wheel nuts - Tighten all wheel nuts on the front and rear wheels (1 and 2).
Operating instructions 149 443 173 C 4.74 Maintenance every 125 hours 2 1 Bild_C252 Clean the fresh air filter - Remove the fastening screws (1). - Remove the filter cover (2) and take out the filter element. - Clean the filter element or replace it. NO TE A charcoal filter* is available for applications such as spraying insecticides, etc.
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Operating instructions 149 443 175 C 4.74 1 Bild_C253 2 2 3 Bild_C254 Maintenance every 500 hours Change the engine oil - Run the engine warm to operating temperature. - Set the heating control to high. - Place the vehicle on level ground and turn off the engine.
C 4.74 Operating instructions 176 149 443 Maintenance every 500 hours 1 Bild_C255 Change the engine oil filter See the operating instructions of the engine manuf acturer. - Drain the engine oil. - Remove the filter element (1) with a filter wrench. A TTENTION Observe the instructions for handling fuels and lubricants.
Operating instructions 149 443 177 C 4.74 Maintenance every 500 hours 2 1 Bild_C273 Check the heating system - Turn the rotary knob (2) CCW to the OFF position. - Run the engine warm. - Turn the rotary knob (2) CW to the ON position. - Set the heating blower switch (1) to stage 2.
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Operating instructions 149 443 179 C 4.74 Maintenance every 1000 hours Check engine valve clearances See the operating instructions of the engine manuf acturer . Check the battery CA UTION F or the sake of y our safety , obser v e the fol- lowing instructions.
C 4.74 Operating instructions 180 149 443 Maintenance every 1000 hours Chec k V -belt tension and condition See the operating instructions of the engine manuf acturer. CA UTION Service V -belts only with the engine station- ar y . - Inspect V-belts for cracks and tears over the entire length.
Operating instructions 149 443 181 C 4.74 Maintenance every 1000 hours Change the fuel filter and fuel prefilter See the operating instructions of the engine manuf acturer . - Remove the fuel filter cartridge with a filter wrench. A TTENTION Observe the instructions for handling fuels and lubricants.
C 4.74 Operating instructions 182 149 443 Maintenance every 1000 hours 1 Bild_C258 Lubricating the cardan joint nipples - Steer the vehicle as far as steering stop. CA UTION Carr y out ser vices in the articulated joint area only with the engine shut off.
Operating instructions 149 443 183 C 4.74 1 Bild_C259 Maintenance every 1500 hours Change hydraulic oil for traction and working hydrau- lic system NO TE Change the hydraulic oil while at operating temperature. - Place the vehicle on level ground. Raise the dump body.
C 4.74 Operating instructions 184 149 443 Maintenance every 1500 hours 1 Bild_C260 2 3 Bild_C261 Clean the filter for the traction and working hydraulics return line and change it, if necessar y . - Remove the filter cover (1). - Pull the filter element out.
Operating instructions 149 443 185 C 4.74 Maintenance every 1500 hours Bild_C262 4 5 A TTENTION Observe the instructions for handling fuels and lubricants. Clean: - Wash the straining star filter with clean diesel fuel. Change: - Remove the straining star filter from the filter housing with a 24mm open-ended wrench.
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Operating instructions 149 443 187 C 4.74 Maintenance every 3000 hours Check the injection nozzles A TTENTION This work may only be carried out by an au- thorized workshop. - Clean the injection nozzles. - Check the injection nozzles with a test pressure of 250 +8 bar.
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Operating instructions 149 443 189 C 4.74 Annual maintenance Change the brake fluid of the foot brake A TTENTION This work may only be carried out by an au- thorized workshop.
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Operating instructions 149 443 191 C 4.74 Laying up If the vehicle is not going to be in service for over 2 months, for example for operational reasons, it must be placed in a well-ventilated, clean and dry room and the following meas- ures must be carried out.
C 4.74 Operating instructions 192 149 443 Laying up Remove engine preservation - Unblock the intake and exhaust openings. - Drain the anti-corrosion oil and rinse the oil sump with engine oil. A TTENTION Observe the instructions for handling fuels and lubricants.
Operating instructions 149 443 193 C 4.74 Fuel and lubricant recommendations Recommended hydraulic and gear oils Manufacturer Hydraulic oils HE oils (hydr.
C 4.74 Operating instructions 194 149 443 Fuel and lubricant recommendations Recommended engine oils and greases The following oil brands conform to US Military Specifica- tion MIL-L-2104C or to API quality CD/SF and ACEA.
Operating instructions 149 443 195 C 4.74 Fuel and lubricant recommendations Recommended engine oils and lubricants, continued Brake fluid A TE brake fluid SL / DO T 4 D ANGER Do not use mineral oil.
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Operating instructions 149 443 197 C 4.74 * NO TE In order to ensure the biological degradability of the hydraulic oil, all implements connected to the vehicle hydraulic system must also be operated with HE oils. Filling quantities C 4.74 Engine oil Incl.
C 4.74 Operating instructions 198 149 443 Maintenance data Tightening torques Hexagon scr ews and studs M 8 M 10 M 12 M 14 M 16 Screw qu alit y 8.8 25 Nm 49 Nm 86 Nm 135 Nm 210 Nm Screw qu alit y 10.
Operating instructions 149 443 199 C 4.74 Maintenance data List of replacement parts Desc ription Order No. Drain plug seal 010 395 Engine oil fi lter 797 13 5 Fuel filter 782 97 1 Fuel prefilter 797 .
C 4.74 Operating instructions 200 149 443 Maintenance data Bulbs 12 V Lights Rating Lights Rating Head light, dip beam H7 5 5 W Flood l ight, front top H7 55 W Head light, high beam H7 55 W Flood l ight, rear H3 55 W Turn s ignal ligh t, front 2 1 W Indic ator lights in switch 1 .
Operating instructions 149 443 201 C 4.74 Maintenance data Engine specifications C 4.74 Manufa cturer Deutz AG Model BF4L 2011 CO M II Typ e Ver tical in line Mode of operati on 4-cycle di esel Cooli .
C 4.74 Operating instructions 202 149 443 Maintenance data Fuel system C 4.74 Injecti on pump Motorpal in dividual withdrawabl e element- type c alibrated pum p Govern or Govern or integ rated in the fron t cover Injec tion nozzle 5-hol e nozzl e Injecti on pres sure 850 bar Start of fuel injection 0°+/-0.
Operating instructions 149 443 203 C 4.74 P age Page Alphabetical index A Accessories .................................................................. 4 3 Additional information on implements ............................ 7 8 Adjust the driver’ s seat with mechanical suspension .
C 4.74 Operating instructions 204 149 443 Alphabetical index P age P age Change the toothed belt .............................................. 1 8 7 Changing the direction of travel ..................................... 6 7 Check / clean the suction filter for working hydraulic system .
149 443 205 C 4.74 Alphabetical index Operating instructions P age Page Dimensional drawing ..................................................... 1 5 Disengaging the differential lock .................................... 6 8 Door controls ............
C 4.74 Operating instructions 206 149 443 Alphabetical index P age P age H Hand throttle ................................................................. 3 3 Handling fuels and lubricants ...................................... 1 5 1 Heat ............
149 443 207 C 4.74 Alphabetical index Operating instructions P age Page Maintenance schedule ................................................ 1 5 7 Mounting instructions for licence plates ........................ 4 0 Multifunctional display , legend .
C 4.74 Operating instructions 208 149 443 Alphabetical index P age P age Operating the yellow and white hydraulic couplings ....... 9 7 Operation ...................................................................... 5 9 Operation in winter ..........
149 443 209 C 4.74 Alphabetical index Operating instructions P age Page Safety precautions for handling fuels and oils ............... 1 2 Securing the dump body (loading platform) .................. 1 5 5 Selecting on-road tra v el (tr anspor t speed) .
C 4.74 Operating instructions 210 149 443 Alphabetical index P age P age T ranspor t saf ety ............................................................ 9 1 T roubleshooting guide .................................................. 1 3 7 T ur n on the batter y isolating switch .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Holder 4.74 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Holder 4.74 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Holder 4.74, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Holder 4.74 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Holder 4.74, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Holder 4.74.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Holder 4.74. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Holder 4.74 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
