Manuel d'utilisation / d'entretien du produit FORTIOS V3.0 MR7 du fabricant Fortinet
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www.fortinet.com FortiO S v 3. 0 MR 7 SSL VPN User Guide USER GUIDE.
FortiGate v 3.0 MR7 SSL VPN User Guide 18 July 2008 01-30007-03 48-20080718 © Copyright 2008 Fortine t, Inc. All rights reserved. No part of this publication including text, examp l es, diagrams or i.
Contents FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 3 Contents Introduction ............... ................................. .............................. .......... 7 About FortiGate SSL VPN ................................. ......
FortiOS v3.0 MR7 SSL VPN User Guide 4 01-30007-0348-200807 18 Contents Configuring SSL VPN settings ...... ... ... .... ... ... ... ....... ... ... ... .... ... ... ... ... .... ... ... ... . 36 Enabling SSL VPN connecti ons and editing SSL V PN settings .
Contents FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 5 Tunnel-mode features ..... .................... ................ ................... ................ ........ 80 Working with the ActiveX/J ava Platform plug-in .... .............
FortiOS v3.0 MR7 SSL VPN User Guide 6 01-30007-0348-200807 18 Contents.
Introduction About FortiGate SSL VPN FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-2008071 8 7 Introduction This section introduces you to FortiG ate™ Secure Sockets Layer (SSL) VPN technology and provides suppleme nta ry in formation about For tinet™ publications.
FortiOS v3.0 MR7 SSL VPN User Guide 8 01-30007-0348-200807 18 About this document Introduction Whether to use web- only or tunnel mode dep ends on the number an d type of applications installed on the remote computer . Access to any application not supported through web-only mode can be supported through tunn el mode.
Introduction FortiGate documentation FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 9 Typographic conventions FortiGate document ation uses the fo llowing typographical co nventions: Fort.
FortiOS v3.0 MR7 SSL VPN User Guide 10 01-30007-0348-200807 18 Related documentation Introduction • FortiGate CLI Reference Describes how to use the FortiGa te CL I and c ontains a refere nce to all FortiGate CLI commands.
Introduction Related documentation FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 11 FortiClient documentation • FortiClient Host Se curity User Guide Describes how to use Fort iClient .
FortiOS v3.0 MR7 SSL VPN User Guide 12 01-30007-0348-200807 18 Customer service and technical support Introduction Comments on Fortinet t echnical documentation Please send inform a tio n ab ou t an y er ro rs or omissions in this document, or any Fortinet technical docu mentation, to techdoc@fortinet.
Configuring a FortiGate SSL VPN Comp arison of SSL and IPSec VPN technology FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-2008071 8 13 Configuring a FortiGate SSL VPN This section pr ovides a comparison of SSL and IPSec VPN technology , in addition to an overview of the two modes of SSL VPN oper ation.
FortiOS v3.0 MR7 SSL VPN User Guide 14 01-30007-0348-200807 18 Comparison of SSL and IPSec VPN technology Configuring a FortiGate SSL VPN Legacy versus web-enabled applications IPSec is well suited to ne twork-based legacy applica tions that are no t web- based.
Configuring a FortiGate SSL VP N SSL VPN modes of operation FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 15 SSL VPNs provide secure access to ce rtain application s. Web-only mod e provides remote users with acce ss to serv er applicatio ns from any thin client computer equipped with a web b rowser .
FortiOS v3.0 MR7 SSL VPN User Guide 16 01-30007-0348-200807 18 SSL VPN modes of operation Configuring a FortiGate SSL VPN In web-only mode, the For tiGate unit act s as a secure HTTP/HT TPS gateway and authenticates remote users as members of a user group.
Configuring a Fo rtiGate SSL VPN T opology FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 17 When the user initiates a VPN conne ction with the Fo rtiGate unit thr ough the SSL VPN client, the FortiGate unit establishe s a tunnel with the client and assigns the client a virtual IP addres s from a range of reserved addresse s.
FortiOS v3.0 MR7 SSL VPN User Guide 18 01-30007-0348-200807 18 T opology Configuring a Fo rtiGate SSL VPN Figure 1: Example SSL VPN configuration T o provide remote clients with access to all of the s.
Configuring a Fo rtiGate SSL VPN Configuration overview FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 19 Configuration overview Before you be gin, install your choic e of HTTP/HT TPS, telnet, SSH, FTP , SMB/CIFS, VNC, and/or RDP server applications on the internal network.
FortiOS v3.0 MR7 SSL VPN User Guide 20 01-30007-0348-200807 18 Configuring the SSL VPN client Configuring a FortiGate SSL VPN SSL VPN Virt ua l Desktop ap plication. The virtual desktop application creates a virtual desktop on a user's PC and monitors the dat a read/write activity of the web browser running inside the virtual desktop.
Configuring a FortiGat e SSL VPN Configuring the SSL VPN client FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 21 The FortiGate index p age opens. 4 Select v3.0 and then MR7. This takes you to the page with firmware images for MR7. 5 Select SSL VPN Clients.
FortiOS v3.0 MR7 SSL VPN User Guide 22 01-30007-0348-200807 18 Configuring the SSL VPN client Configuring a FortiGate SSL VPN 6 T o download the SSL VPN V i rtual Desktop, select SSLVPNVirtualDesktopSetup_3.0.384.exe and follow the InstallSh ield Wizard instructions.
Configuring a FortiGat e SSL VPN Configuring the SSL VPN client FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 23 The FortiGate unit will redirect your web browser to the FortiGate SSL VPN Remote Access Web Po rtal home p age automatically .
FortiOS v3.0 MR7 SSL VPN User Guide 24 01-30007-0348-200807 18 Configuring the SSL VPN client Configuring a FortiGate SSL VPN T o download the SSL VPN st andalone tunnel client (W indows) 1 Go to the Fortinet T echnologies home p a ge at http://support.
Configuring a FortiGat e SSL VPN Configuring the SSL VPN client FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 25 This takes you to the page with firmware images for MR7. 5 Select SSL VPN Clients. 6 T o download the SSL VPN Windo ws client application, select FortiClientSSLVPNSetup_3.
FortiOS v3.0 MR7 SSL VPN User Guide 26 01-30007-0348-200807 18 Configuring the SSL VPN client Configuring a FortiGate SSL VPN T o use the SSL VPN s tan dalone tunnel client (W indows) 1 Go to Star t > All Programs > Fortinet > FortiClient SSL VPN > FortiClient SSL VPN .
Configuring a FortiGat e SSL VPN Configuring the SSL VPN client FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 27 T o download the SSL VPN st andalone tunnel clie nt (Linux) 1 Go to the Fortinet T echnolo gie s home page at http://support.
FortiOS v3.0 MR7 SSL VPN User Guide 28 01-30007-0348-200807 18 Configuring the SSL VPN client Configuring a FortiGate SSL VPN This takes you to the p age with firmware images for MR7. 5 Select SSL VPN Clients. 6 T o download the SSL VPN standalone tun nel client (Linux), select forticlientsslvpn_linu x_3.
Configuring a FortiGat e SSL VPN Configuring the SSL VPN client FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 29 The FortiClient SSL VPN tunne l client (Linux) opens. After this initial setup is complete, a user with a normal (non-administrator) account can establish a SSL VPN tunn el se ssio n.
FortiOS v3.0 MR7 SSL VPN User Guide 30 01-30007-0348-200807 18 Configuring the SSL VPN client Configuring a FortiGate SSL VPN T o use the SSL VPN s tan dalone tunnel client (Lin ux) 1 Go to the folder that you downloaded the Linux tunnel client application into, and double-click on ‘ forticlientsslvpn ’.
Configuring a FortiGat e SSL VPN Configuring the SSL VPN client FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 31 T o uninst all the SSL VPN standalone tun nel client (Linux) Remove/delete the folde r containing a ll the SSL VPN client application files.
FortiOS v3.0 MR7 SSL VPN User Guide 32 01-30007-0348-200807 18 Configuring the SSL VPN client Configuring a FortiGate SSL VPN 4 Select v3.0 and then MR7.
Configuring a FortiGat e SSL VPN Configuring the SSL VPN client FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 33 T o use the SSL VPN st andalone tunnel client (MacOS) 1 Go to the Applications folder and doub le-click on forticlientsslvpn .
FortiOS v3.0 MR7 SSL VPN User Guide 34 01-30007-0348-200807 18 Configuring SSL VPN settings Configuring a Forti Gate SSL VPN Configuring SSL VPN settings Y ou can configure and manage the FortiGate unit through a secure HTTP (HTTPS) connection from any computer run ning a web browser .
Configuring a FortiGate SSL VP N Configuring SSL VPN settings FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 35 Figure 5: Edit SSL VPN settings Enable SSL VPN Select to enable SSL VPN connections. T unnel IP Range S pecify the range of IP addresses reserved for tunnel - mode SSL VPN clients.
FortiOS v3.0 MR7 SSL VPN User Guide 36 01-30007-0348-200807 18 Configuring SSL VPN settings Configuring a Forti Gate SSL VPN When you finish making your selections, select Apply .
Configuring a FortiGate SSL VP N Configuring SSL VPN settings FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 37 T o reserve a range of IP addresses for tun nel-mo de clients 1 Go to VPN > SSL > Config . 2 In the T unnel IP Range fields, type the starting and ending IP addresses (for example, 10.
FortiOS v3.0 MR7 SSL VPN User Guide 38 01-30007-0348-200807 18 Configuring SSL VPN settings Configuring a Forti Gate SSL VPN Setting the client auth entication timeout setting The client authentication timeout setting controls how long an authen ticated connection will remain connec ted.
Configuring a FortiGate SSL VPN Configuri n g use r acc ounts and SSL VPN user gr oups FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 39 2 Select the Edit icon in the row that corresponds to the SSL VPN user group. 3 Expand SSL-VPN Us er Gro up Options.
FortiOS v3.0 MR7 SSL VPN User Guide 40 01-30007-0348-200807 18 Configuring user accounts and SSL VPN user groups Configuring a FortiGate SSL VPN Y ou can choose to use a plain text password for authen.
Configuring a FortiGate SSL VPN Configuri n g use r acc ounts and SSL VPN user gr oups FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 41 T o create a user group 1 Go to User > User Group an d se lec t Crea te New . 2 In the Name field, type a name for the group (for example , Web-only_group ).
FortiOS v3.0 MR7 SSL VPN User Guide 42 01-30007-0348-200807 18 Configuring user accounts and SSL VPN user groups Configuring a FortiGate SSL VPN 7 T o activate the split tunnel feature, select Enable S plit Tunneling. S plit tunneling ensures that only the traf fic for the pr ivate network is sent to the SSL VPN gateway .
Configuring a Fo rtiGate SSL VPN Configuring firewall policies FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 43 Require V irtual Desktop Connection pr events a user from e stablishing a SSL VPN session without using the SSL VPN V irtua l Desktop applicat ion .
FortiOS v3.0 MR7 SSL VPN User Guide 44 01-30007-0348-200807 18 Configuring firewall policie s Configuring a FortiGate SSL VPN • specifying the level of SSL encryptio n to use and the auth entication.
Configuring a Fo rtiGate SSL VPN Configuring firewall policies FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 45 5 Select OK. T o define the firewall policy for web- only mode connections 1 Go to Firewall > Policy and select Create New .
FortiOS v3.0 MR7 SSL VPN User Guide 46 01-30007-0348-200807 18 Configuring firewall policie s Configuring a FortiGate SSL VPN Configuring tunnel-mode firewall policies Follow the procedures in this section to complete a tunnel- mode configuration.
Configuring a Fo rtiGate SSL VPN Configuring firewall policies FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 47 3 From the T ype list, se lect Subnet/IP Range. 4 In the Subnet/IP Range field, type the co rrespo nding IP address and subnet mask (for example, 172.
FortiOS v3.0 MR7 SSL VPN User Guide 48 01-30007-0348-200807 18 Configuring SSL VPN event-logging Configuring a FortiGate SSL VPN 3 Select OK. 4 If the user group requires access to another server or n.
Configuring a FortiGate SSL VPN Monitoring active SSL VPN sessions FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 49 4 If logs will be written to system memory , fr om the Log Level list, select Information. For more informatio n, see the “Log & Report” chapter of the FortiGa te Administration Gu ide .
FortiOS v3.0 MR7 SSL VPN User Guide 50 01-30007-0348-200807 18 Configuring SSL VPN bookmarks and bookma rk groups Configuring a FortiGate SSL VPN Figure 7: Monitor list: T unnel-mode conn ection If required, you can e nd a session/conne ctio n by selecting the Delete bu tton in the row that correspond s to the connection.
Configuring a FortiGate SSL VPN Configuring SSL VPN bookmarks and bookmark groups FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 51 • Viewin g the SSL VPN Bookmark Groups list • Confi.
FortiOS v3.0 MR7 SSL VPN User Guide 52 01-30007-0348-200807 18 Configuring SSL VPN bookmarks and bookma rk groups Configuring a FortiGate SSL VPN • Viewing the SSL VPN Bookmark Groups list • Confi.
Configuring a FortiGate SSL VPN Configuring SSL VPN bookmarks and bookmark groups FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 53 See also • Configuring SSL VPN settings • Monitorin.
FortiOS v3.0 MR7 SSL VPN User Guide 54 01-30007-0348-200807 18 SSL VPN host OS patch check Configuring a FortiGate SSL VPN SSL VPN host OS p atch check SSL VPN Client OS Pa tch Check feat ure allows a client with a specific OS patch to access SSL VPN services.
Configuring a FortiGate SSL VPN Granting unique access pe rmissions for SSL VPN tunnel user gro ups FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 55 set tolerance 1 end config sslvpn-os-.
FortiOS v3.0 MR7 SSL VPN User Guide 56 01-30007-0348-200807 18 Granting unique access pe rmissions for SSL VPN tunnel user groups Configuring a Forti Gate SSL VPN Sample configuration for unique access pe rmissions with tunnel mode user groups In this sample configuration , there are two user groups , each one with a dedicated IP address range.
Configuring a FortiGate SSL VPN Granting unique access pe rmissions for SSL VPN tunnel user gro ups FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 57 Go to User > User Group . Create group1 as an SSL VPN user group with user1 as the member and 10.
FortiOS v3.0 MR7 SSL VPN User Guide 58 01-30007-0348-200807 18 Granting unique access pe rmissions for SSL VPN tunnel user groups Configuring a Forti Gate SSL VPN Figure 17: Source/destin atio n firew.
Configuring a FortiGate SSL VPN Granting unique access pe rmissions for SSL VPN tunnel user gro ups FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 59 Figure 19: u ser1 firewa ll policy Th.
FortiOS v3.0 MR7 SSL VPN User Guide 60 01-30007-0348-200807 18 SSL VPN virtual interface (ssl.r oot) Configuring a FortiGate SSL VPN Figure 21: Firewall po licy list T o avoid overlap with other firewall polic ies, add a DENY policy below the SSL VPN policies (the source is the SSL VPN tunnel IP range).
Configuring a FortiGate SSL VPN SSL VPN virtual interface (ssl.root) FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 61 Go to Firewall > Policy and select Create New to create a firewall policy . For a standar d configuration, set up the firewall policies listed below .
FortiOS v3.0 MR7 SSL VPN User Guide 62 01-30007-0348-200807 18 SSL VPN dropping connections Configuring a FortiGate SSL VPN SSL VPN dropping connections When a FortiGate unit ha s mu ltiple internet c.
Configuring a FortiGate SSL VPN SSL VPN dropping connections FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 63.
FortiOS v3.0 MR7 SSL VPN User Guide 64 01-30007-0348-200807 18 SSL VPN dropping connections Configuring a FortiGate SSL VPN.
Working with the we b portal Connecting to the FortiGate unit FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-2008071 8 65 W orking with the web port al This section introduces the web port al features and explains how to configur e them.
FortiOS v3.0 MR7 SSL VPN User Guide 66 01-30007-0348-200807 18 Web portal home p age features Working with the web portal 4 When you are pr om p te d fo r you r us er name and password: • In the N ame field, type your user name . • In the Password field, type your p assword.
Working with the we b portal Web portal home p age features FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 67 Figure 22: FortiGate SSL VPN Re mote Access Web Portal p age If your user acc.
FortiOS v3.0 MR7 SSL VPN User Guide 68 01-30007-0348-200807 18 Launching web portal applicati ons Working with the web portal In the T ools area, you can connect to a web ser ver or start a telnet session. Y ou can also check connectivity to a host or server on the ne twork behind the FortiGate unit.
Working with the we b portal Launching web portal applica tions FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 69 The encryption key is only valid for th e current user session.
FortiOS v3.0 MR7 SSL VPN User Guide 70 01-30007-0348-200807 18 Launching web portal applicati ons Working with the web portal T o add an HTTP or HTTPS connection and acce ss t he web server 1 Select Add Bookmark. 2 In the T itle field , typ e a na m e to re pr es en t th e c onn ec t ion.
Working with the we b portal Launching web portal applica tions FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 71 The FortiGate unit replaces th e URL with https:// <FG_IP_address>:<port_no> /proxy/http/ <specified_URL> and the requested pag e is displayed.
FortiOS v3.0 MR7 SSL VPN User Guide 72 01-30007-0348-200807 18 Launching web portal applicati ons Working with the web portal 9 T o end the session, select Disconnect (or type exit ) and then close the TEL NET connection windo w . T o add an FTP connection and st art an FTP sessio n 1 Select Add Bookmark.
Working with the we b portal Launching web portal applica tions FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 73 After you log in, the files and subdirecto ries in the root directory are displayed. Y ou can switch to a subdirectory from the root directory .
FortiOS v3.0 MR7 SSL VPN User Guide 74 01-30007-0348-200807 18 Launching web portal applicati ons Working with the web portal 5 Select OK. 6 T o start a SMB/CIFS session, select the hyperlink that you created. 7 When you are prompted to log in to the re mote host, type your user name and password.
Working with the we b portal Launching web portal applica tions FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 75 T o add a VNC connect ion and st art a VNC session 1 Select Add Bookmark. 2 In the T itle field, type a na me to represent the connection.
FortiOS v3.0 MR7 SSL VPN User Guide 76 01-30007-0348-200807 18 Launching web portal applicati ons Working with the web portal T o add a RDP connection and st art a RDP session 1 Select Add Bookmark. 2 In the T itle field , typ e a na m e to re pr es en t th e c onn ec t ion.
Working with the we b portal Launching web portal applica tions FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 77 6 T o start a RDP session, select the hyperlink that you create d. 7 When you see a screen configuration dia log, click OK. 8 When you are prompte d to log in to the remote host, type your user name and password.
FortiOS v3.0 MR7 SSL VPN User Guide 78 01-30007-0348-200807 18 Launching web portal applicati ons Working with the web portal T o add a SSH connection and st art a SSH sessio n 1 Select Add Bookmark. 2 In the T itle field , typ e a na m e to re pr es en t th e c onn ec t ion.
Working with the we b portal Launching web portal applica tions FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 79 8 A SSH session start s and you are prompted to log in to the rem ote host. Y ou must have a user account to log in. Af ter you log in, you may enter any series of valid commands at the system prompt.
FortiOS v3.0 MR7 SSL VPN User Guide 80 01-30007-0348-200807 18 S tarting a session from the T ools area Working with the web portal St arting a session from the T ools area Y ou can connect to any web server or teln et server without adding a bookma rk to the My Bookmarks list.
Working with the we b portal T unne l-mo de features FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 81 Figure 25: Fortine t SSL VPN Clien t 1.
FortiOS v3.0 MR7 SSL VPN User Guide 82 01-30007-0348-200807 18 T unnel -mo de features Working with the web portal T o download and inst all the ActiveX/Java Plat form plugin 1 At the top of the web portal home p age, select the Activate SSL-VPN T unnel Mode link.
Working with the we b portal Logging out FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 83 2 Select Connect. Figure 26: T unne l es t ablis he d After the “Fortinet SSL VPN client conne.
FortiOS v3.0 MR7 SSL VPN User Guide 84 01-30007-0348-200807 18 Logging out Working with the web portal.
Index FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-2008071 8 85 Index A ActiveX plugin downloading 8 1 uninstalling 83 applications, web-portal 68 authentication timeout setting 40 B bookmarks user-defined 69 C certificates allow group certificate 47 self signed 65 X.
FortiOS v3.0 MR7 SSL VPN User Guide 86 01-30007-0348-200807 18 Index K keyboard setting, rdp 76 L logging filtering SSL VPN events 51 setting event-logging parameters 50 viewing SSL VPN event logs 51 .
Index FortiOS v3.0 MR7 SSL VPN User Guide 01-30007-0348-20080 718 87 V Virtual Desktop 21 downloading 2 1 running 21 using 21 vnc session, establishing 75 VPN tunnel, initiating 82 W web portal 69 add.
FortiOS v3.0 MR7 SSL VPN User Guide 88 01-30007-0348-200807 18 Index.
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Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Fortinet FORTIOS V3.0 MR7 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Fortinet FORTIOS V3.0 MR7 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Fortinet FORTIOS V3.0 MR7, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Fortinet FORTIOS V3.0 MR7 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Fortinet FORTIOS V3.0 MR7, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Fortinet FORTIOS V3.0 MR7.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Fortinet FORTIOS V3.0 MR7. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Fortinet FORTIOS V3.0 MR7 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.