Manuel d'utilisation / d'entretien du produit 9202 du fabricant Allworx
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Allworx Phone Guide 9202.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise without the prior written permission of Allworx. © 2008 Allworx, a wholly owned subsidiary of PAETEC.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008 Page i Table of Contents 1 GETTING STARTED ..................
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008 Page ii 6.17 B USY L AMP F IELD (BLF) .......................
Phone Guide - 9202 Congratulations! You’re the proud new owner of an Allworx ® 9202 VoIP phone. This phone will make it easy for you to place and receive calls when using the Allworx System. 1 Getting Started 1.1 What is in the box? Check out the contents of the box your phone came in.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008 Page 2 6. After applying power, the phone will initialize itself.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved.
Phone Guide - 9202 3 Introduction to your Allworx Phone Your new Allworx phone supports two modes of operation: PBX (Private Branch Exchange) Mode and Key System Mode. Your System Adminis trator has pre- configured the phone for one of these two modes.
Phone Guide - 9202 4 Button Operation Button Light Purpose KEYPAD None Use the keypad to dial numbers in order to place a call. MESSAGES Solid red if new messages are present. Access the Message Center. TRANSFER Solid red until the call is transferred.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008 Page 6 4.1 Messages If the MESSAGES button is red, you have a new message in your voicemail box.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008 Page 7 a. Use the Up / Down navigation arrows, to select the Call Appearance PFK of the person you wish to put on hold and then press the HOLD button.
Phone Guide - 9202 1. With the handset on hook, press the MUTE/DND button. 2. The light on the MUTE/DND button will appear amber. 3. With Do Not Disturb enabled, your phone will not ring. All calls will follow the next step in your acti ve call route.
Phone Guide - 9202 5 Phone Operation 5.1 Placing a Call • Outbound calls can be placed by pressing the following PFKs: o Call Appearance : can be used to place extension-to-ext ension calls or to obtain an outside line (must dial 9 first). o Line Appearance : seizes the outside line without dialing 9 first.
Phone Guide - 9202 5.5 Redial a Number • You can automatically dial the last number called by selecting the REDIAL soft key on the phone’s display screen. • Select the CALLS soft key. Use the Up / Down navigation arrows to highlight the desired number.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008 Page 11 5.8 Programmable Function Keys The following features can be programmed by your System Administrator into the 2 PFKs on the Allworx 9202.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008 Page 12 6 System Features 6.1 Operator Dialing (or transferring to) 0 from any phone will initiate a call to the company operator.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008 Page 13 6.9 Call Queues Logging in/out of a Queue To log into a Queue: 1.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008 Page 14 6.10 Call Forwarding Dialing 45 + an extension will forward any call that come into the phone to that extension.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008 Page 16 When the Parking Orbit PFK light is flashing, you will be able to pick up a call in the Parking Orbit using your handset and pressing the PFK.
Phone Guide - 9202 7 Advanced Topic s 7.1 Phone Configuration Menu The following can be viewed / changed by selecting the CONFIG soft key: • Personal Speed Dial • Preferences • Reboot Phone • Clear Call History • Refresh Directory • Network Settings • Current Status / Info • Statistics • Save Settings • Set Factory Defaults 7.
Phone Guide - 9202 2. Press the Down Arrow button to select Preferences . Press the Select button . 3. Select from the following list using the Up / Down navigation arrows to make the changes: a. LCD Contrast – Controls the contrast of the display. Use the Volume bar or Up / Down Arrow buttons to adjust.
Phone Guide - 9202 ii. Always (Default) iii. On Hook k. Off Hook Answer Mode – Answers incoming calls when the phone is taken “off-hook” i. Off Hook Will Answer (Default) ii. Select to Answer l. Off Hook Ringing – The phone will ring when a new call is received while in use.
Phone Guide - 9202 2. Highlight Reboot Phone . 3. Press the Select button . 4. If you have any unsaved changes, you ’ll be asked if you want to save them before rebooting. Select the YES soft key to save any changes OR select NO to cancel changes made.
Phone Guide - 9202 iii. Disabled (Default) c. Remote Plug ‘n’ Play – Key used to set up a remote phone. See the System Administrator. d. Edit Time Server IP – Option to change the Time Server the phone is logged into. e. Edit Boot Server IP – The WAN IP address the server is using for the setup of a remote phone.
Phone Guide - 9202 • LAN Connection Info • PC Connection Info 5. Use the Up / Down navigation arrows to move through the list. 6. When finished, press the EXIT soft key. 7.9 Check Statistics 1. Select the CONFIG soft key. 2. Highlight Statistics .
Phone Guide - 9202 7.11 Reset the Phone to Its Factory Defaults Warning: Do not reset your phone to its factory defaults unless instructed by your System Administrator. 1. Select the soft key that corresponds to CONFIG on the screen. 2. Highlight Set Factory Defaults .
Phone Guide - 9202 8 Additional Infor mation Your business directory, including the conferenc e schedulin g page, company phone list, distribution lists, phone features chart, and shared folders are a.
Phone Guide - 9202 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Allworx 9202 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Allworx 9202 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Allworx 9202, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Allworx 9202 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Allworx 9202, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Allworx 9202.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Allworx 9202. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Allworx 9202 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
