Manuel d'utilisation / d'entretien du produit EHN3340 du fabricant EverFocus
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EH N Plus Se ries Outd oor Vandal Proof IP Dome Camera User ’ s Manual Copyri ght © Ev erFocus Electro nics C orp , R elease D at e : Octo ber , 20 12.
Copyrig ht 2012 EverFocus Electronics Corp . All righ ts reser ved. No part o f the conte nts of thi s manual may be reprodu ced or t ransmitted in any for m or by any me ans with out written permis sion of t he Ever F ocus El e ctro ni cs Co rpor atio n.
i R egula t ory No tices About this docume nt All t he sa fe ty and oper a ting ins truc tions should be r ead a nd foll ow ed be for e the uni t is oper a ted. Thi s manual should be ret ained f or fu ture re fe renc e. T he informa tion in this m anual was c urrent w hen publis hed.
ii Sa fety Notice - These l imits are desig ned t o pr ovide r easona ble pr otec tion. This e quipme nt ge ner a tes, uses a nd c an r adiat ed r adi o fr eque ncy e nergy and, if not ins tall ed and used i n acc orda nce with the ins truc tions, ma y cause harm ful int erf er ence to ra dio c ommunic a tions.
iii E l e c t ro st at i c - sensitiv e d evice. Use prope r CMOS /MOSFE T handi ng pr ec autions to av oid electros ta tic discharge. Installation sho uld be perf ormed by qualifie d service per sonnel only in ac cor dance w ith the National Electric al Code or applic able local c odes.
iv C ONTENT S 1. Introduction ................................................................................................................................ . 1 2. Overvi ew ...........................................................................
v 7.3.4 HTTPS ........................................................................................................................... 38 7.3.5 S NMP ..................................................................................................
EHN Plus Seri es 1 1. Introduction The EHN Plu s series is a n outdoor van dal proof IP dome delivering image quality of up to 3- megapix el. Th e camera is e qui pped with a P - Iris, which enabl es .
E HN Plus Seri es 2 2. Overvi ew 3 5 2 Camera Module 1 7 6 4 8 No. Item Name Desc ri pti ons 1 Cable Gland Equippe d wit h thre e plug s insert ed in the cabl e c onduits for water proofi ng . 2 LAN / PoE Connects t o a 10/100 Ethernet or PoE. 3 Termina l Block A 12 - pin terminal bl ock.
E HN Plus Seri es 3 3. Features 1/3” P anasonic CMOS se nsor (f or EHN316 0 Plu s / 3260 Plus ) 1/ 2.8 ” S o ny CMOS sen sor (f or EHN33 40 Plus ) T riple strea ms ( stream 1 / 2 / 3 from H .
E HN Plus Seri es 4 4. Installation 4.1 Packing List Please chec k that there i s no m issing i tem i n the packag e before installing. • EH N Plu s Series Camera x 1 • Desiccant Bag x 2 • Base .
E HN Plus Seri es 5 4.3 T ermi nal Block The I/O t erminal block, loc ated on t he camer a module, c an be used t o dev elop applications for ala rm input a nd outp ut, tw o - w ay audio, TV - ou tput or a v arie ty o f other functi ons. Note : 1. Y ou ca n unplug the terminal block from the c amer a module f or easier wirin g.
E HN Plus Seri es 6 4.4 Importa nt No tice fo r the Inst all a tion If you want to moun t the camer a on the w all where direct sunligh t may occur , it is stro ngly rec ommended to m ou nt the c amer a using the L - Shape d Mounti ng Br ack et to pr event the camer a f ro m being damage d by dire ct sunligh t .
E HN Plus Seri es 7 2. Unscrew the four screw s and remov e the B ase P late from the C amera C ase . Camera Case Base Plate 3. Unscrew the two s crew s and take out the c amera modul e. 4. Screw the B ase P late to the wall / W iring B ox usi ng th e suppli ed four screws.
E HN Plus Seri es 8 If you want to wire the c ables thr ough the bottom o f th e C amera C ase , follo w the steps belo w: a. Remove the C ircle P late on the bottom of th e C amera C ase. You ca n simply loosen the C irc le P late using a coin. Circle Plate Camera Case b.
E HN Plus Seri es 9 5. Screw the C amera C ase back to the B ase P late. Base Plate Camera Case 6. Insert the netw ork / PoE cable or the a dditio nal c ables thr ough t he Ca ble Gl and.
E HN Plus Seri es 10 c. Inser t the netw ork / Po E c able thr ough the Cable C onduit, i f yo ur ne twor k / PoE cable already has a RJ - 45 c onn ector , the n yo u can use t he S litted Cable C ondui t.
E HN Plus Seri es 11 9. Optionally insert a n SD / SDHC car d to the card slot. SD Card Slot 10. Stick the su pplied 2 desiccant bags insi de the camera case. Note : It is highly rec omm ended to r epl ace the des icc ant bags e very time when you ope n the camer a.
E HN Plus Seri es 12 b. To adjust the cam era to a desired angle: P an Adjustm ent: Sim ply turn le ft / ri ght for the top camera module . 360° 360° Tilt Adj ustment: U sing the two tilt scre ws. 64° Rotationa l Adjustm ent: Using the rot ate scr ew .
E HN Plus Seri es 13 5. Accessing the U ser I n terface This se ction ex plains how t o acce ss the W eb int erf ace of the camer a for config ura tion. 5.1 Assigning an IP Ad dress You hav e to a ssign a n IP address for y our ca mera to be ac cessi ble.
E HN Plus Seri es 14 5. To cha nge the IP addr ess, double - c lick the IP A ddress of the camer a. Type a new IP ad dress a nd then c lick Set IP Addr ess to save the se tting s. You can also ch ange the othe r set tings by doubl e - clicking the values.
E HN Plus Seri es 15 5.2 Se ttings f or Mic rosoft In terne t Explor er T o enable R emove L ive View , Firmw are Upgr ade and Ac tiveX Pr ompt on In ternet Ex plorer , some setting s have to be complete.
E HN Plus Seri es 16 3. In the Down load unsign ed Activ eX contr ols field , select Prom pt. In the Include local dir ectory path w hen upload ing fil es to a se rver field, sel ect Enabl e .
E HN Plus Seri es 17 5.3 Connecting the Ca mer a to the Netw ork Ther e ar e th ree metho ds to conne ct the IP camer a to the netw ork: R outer or LAN Connect ion , Direc t High - Speed Connection and One - to - One Con nection .
E HN Plus Seri es 18 Direc t High - Speed Conne ction In a Direc t High - Spee d Connec tion, the c amer a connec ts direc tly t o a mo dem wit hout the nee d f or a r outer . Y ou need to se t the s tatic or dynamic W AN IP a ddr ess ass igned by your I SP (Internet Ser vice Provider) in the camer a’ s configur atio n web pages .
E HN Plus Seri es 19 5.4 Live View Window 1. Press the button to displa y the "L ive V iew" window . Double - cl ick on the image to show a full - s cre en displa y , double - click ag ain or pr ess ESC to re turn to t he normal displa y .
E HN Plus Seri es 20 4. Press the but ton t o e xit t he s ys tem and c lose this br ow ser page. 5. Video Stream Select the Video Str eam (Str eam 1 , Str eam 2 or Stream 3 ) t hat w ill be displ a yed in the vi deo bo x on the right. St ream 2 and St rea m 3 are only sel ect able i f yo u ha ve enabled the st r e a m .
E HN Plus Seri es 21 11. One Push This function is onl y a vail able f or EHN3 160 Plus / 3260 Plus. Th e One Push bu tt on can be displa ye d on the live view wind ow by enabli ng the Show One Pu sh B uttons function on the User C onfig < Liv e View Config Se tting page (see 7.
E HN Plus Seri es 22 6. P layback Y ou can r emote ly pla y ba ck the r ecor dings stored in th e on - camer a SD c ard on the W eb int erfac e, or pla y back the rec or dings st ore d in the computer usi ng th e ARV Vi ewe r inc luded i n the s oftw are C D .
E HN Plus Seri es 23 Search by File: Click the Search butto n to sear ch f or all r ecor ding files on the on - c amera SD car d. Search r esults will be display ed in the File name area. Search by Time: C lick t he calen dar icon a nd se lect th e date and ti me from which you want to search until the pr esen t momen t.
E HN Plus Seri es 24 6.2 Se tting U p the Pla yback F unction Note th at the Playba ck functi on wil l not b e activ e un til the use r has insert ed an SD card in the camer a’ s SD c ard slot. The card may als o hav e to be forma tt e d in th e Settings su bmenu .
E HN Plus Seri es 25 3. Click th e “ Add” b utton on the m iddl e r ight sid e of the pa ge to open a n “ Add Event ” box. 4. Give th e even t a name, lik e “ T est 1” . 5. In the “E ven t T rigger ed by” f ield, click on Manual T rig ger .
E HN Plus Seri es 26 6.3 Playing Back U sing ARV Vie wer Yo u c a n pla y bac k the rec ording s st or ed in the c ompu ter using th e ARV Viewer i nclud ed in th e so f t ware CD. T o s tor e the rec or ding s in the compute r , ple ase ref er to Reco rding L ist > Co py in 6.
E HN Plus Seri es 27 7. S ettings Clic k the Se tti ngs bu tt on on the Liv e View W ind ow to enter th e sett ing s subme nu. The re a re nine butt ons on the le ft - side of the s ubmenu: Live, S y stem In fo , User C onfig, Netw ork, Video, Au dio, Us er , Event and Sys tem.
E HN Plus Seri es 28 7.1.2 Log Clic k the Log ta b, the f ollow ing dia log bo x a ppear s. The seque nce number , date , time and event messages of t he log ev ent will be d isplay ed in the S ys tem Log field. The log will displa y the las t 256 log ev en ts.
E HN Plus Seri es 29 7.2 U ser Config Eac h user can set a diff er ent c onfigura tion f or his/her Liv e page he re. These s ettings will be applied t o the logg ed - in user ’ s Live page every time he/ she l ogs in.
E HN Plus Seri es 30 【 Date/Time Format Used in T ext 】 Cl ick the dropdown m enu to sele ct date/time format f rom the listed op tion s. Clic k on the d esired hou r format. Click Apply to a pply th e se tti ng chang es o r Res et to reset with out savin g th e change .
E HN Plus Seri es 31 7.2.3 Language Select the languag e to b e display ed on the W eb interface of the I P camera . The de f ault la nguage i s English. T o add a new lang uage n ot liste d in the curre nt Languag e list, click the Browse button to lo cate the new la nguag e file (.
E HN Plus Seri es 32 7.3 N etw or k This pag e cov er s netw ork - rel at ed se tti ngs, i ncludi ng Network, DDNS, SMTP /FTP , HTTPS, SNMP , and Network Alarm . 7.3.1 Net wo r k The foll owing inf ormatio n is requir ed to c onfigur e the netw ork set tings.
E HN Plus Seri es 33 Note : If PPP oE is sel ect ed as the IP type, the s upplied IP Uti lity pr ogra m wil l not be able t o detect the d evi ce . IP addre ss : Wh en DHCP is not used, the user nee ds to manua lly en te r the IP add r ess of the camer a.
E HN Plus Seri es 34 7.3.2 DDNS DDNS (Dynamic Do main Name Sy stem) is a service used to ma p a domain name to the dy namic IP addr ess o f a ne twork dev ice.
E HN Plus Seri es 35 Username / Passw or d: T ype the logi n account of y our DDNS server pr ovider . Click Apply to a pply the se tti ng cha nges or Reset to re se t withou t sa ving the chang es.
E HN Plus Seri es 36 7.3.3 SMTP / FTP 【 Set SMTP Ser ver (emai l) 】 This area is for configuring the mail server tha t is used to send e - mail notific ations fr om the c amer a to prede fine d addr esses via S MTP .
E HN Plus Seri es 37 Receiver Address : Input the e - mail addre sses f or receiving an e - mail messag e when an EVENT is enabl ed and tr igge red. Please use “ ; ” to se par at e mul tiple a ddre ss es .
E HN Plus Seri es 38 7.3.4 HTT PS Hypertext T ransfer Pr otocol Secure (HTT PS) is a c ombina tio n of the Hyper te xt T ra nsf er Pr otoc ol an d the SS L/TLS pr otoc ol and pro vides encry pted c om munica tion a nd se cur e id entifi ca tion o f a netw ork web serv er .
E HN Plus Seri es 39 2. T ype the re quir ed Cer tifi ca te in f ormat ion an d the n click the Apply button. The subject line will be dis pla ye d in the I ns tal led Cer tific at e In f ormat ion fi eld. 3. Click the Pr operty button , a pop - up windo w appears to dis pla y the det ails of the c ertifi ca te .
E HN Plus Seri es 40 2. T ype the re quir ed Cer tifi ca te in f ormat ion an d the n click the Apply but ton. The s ubjec t line w ill be dis pla ye d in the C reat ed R eques t fi eld 3. Click the Pr operty but ton, a pop - up w indow appe ar s to di spla y t he de tail s of th e certi fica te .
E HN Plus Seri es 41 7.3.5 SNMP The de fa ult v al ues f or SN MP v1 /v2/v2c and SN MP v3 are alr eady fi lled i n. C lick e ither of the E nable butt ons to enabl e either o f the two. Mak e yo ur chang es as desi red. Click o n the T rap Ad dre ss f iel d to e nt er the digits , if r equire d.
E HN Plus Seri es 42 7.4 V ideo The se tti ngs r ela ting to vi deo suc h as s tr eami ng, came ra OSD c an be c on figur ed o n this page. The "Video" p age has f ive tabs: Mult i - str eaming, Camer a, Advance d, ROI and Pr ivacy Mask. 7.4.
E HN Plus Seri es 43 Click Apply to a pply the se tti ng cha nges or Reset to re se t withou t sa ving the chang es. 【 Video R ecor ding Se tti ngs 】 Selec t the str eam y ou wan t t o con figur e and then s elect w he ther y ou wa nt the rec or ding fi les of tha t s tream t o be sa ved in A VI or AR V form at.
E HN Plus Seri es 44 7.4.2 Camera 【 Image Settings 】 S et the Brightn ess , Sa tur atio n, Co n t ra st or Sharpness of the image. Click Apply to apply the cha nges, or Reset to reset wit hout savin g the chang es. 【 Camera Settings 】 Mirro r: Sw itch Mirr or ON t o rot ate t he image horizon tally ar ound a v ertical a xis.
E HN Plus Seri es 45 WDR: The Wi de Dynamic Range (WDR) functi on pr ovides clear er imag es w hen both of the very bright and dark areas si multaneously appear on the c amera vi ew . Ther e are f our val ue options: OFF , Low , Middle a nd Hig h. No te tha t w hen WDR is ON, some parts of the i mage ma y appear solarize d.
E HN Plus Seri es 46 7.4.3 Adva nced.
E HN Plus Seri es 47 【 Camera Settings 】 Lens (IRI S Control): Select DC or Manual for IRIS c ontrol. This function is only a vailable f or EH N32 6 0 Plus . Exposure Se ttings ( AE): This setting is used to adapt t o the amo unt or type of ligh t used by the camer a.
E HN Plus Seri es 48 Slow Shu tter: T his op tion c an be swit ched on if the Shu tt er (s peed) s et ting is 1/30 . This functio n is only av ailable f or EHN32 60 Plu s / 3340 Plus . Fl ickerless: If the Mode field i n the E xposur e Se t tings ( AE) ar ea h as bee n se t to AE S, t hen t his opti on becom es availa ble.
E HN Plus Seri es 49 (ON) B LC: This option i s us eful when t he bac kgr ound o f the s ubject i s v ery brig ht a nd t he subject itself is dark. The BL C will measure the light of the image c enter a nd the lens iris will automatic ally set for o ptimal image quality .
E HN Plus Seri es 50 For E H N3260 Plus : HLC Level : Sel ect a l ev el f or the HL C se tti ng. The hig her the lev el, the more the highligh t com pensat ion. HLC Mode : Select All Da y / Night mode to apply the HL C function. HLC Black Mask : Select On / Off t o apply the black mask on the selec ted ar eas.
E HN Plus Seri es 51 White Balance S etti ngs: Sel ect the mode tha t deli ver s the bes t quali ty ima ge f or the c amer a’ s ligh t env i ron m ent . Ther e ar e f ive o ptions : Aut o , Manua l, Indo or , Outdo or , One P ush. Auto : Select to le t the c amera a utomatic ally adjust t he White Bala nce.
E HN Plus Seri es 52 Moni tor T ype: Select a g amma val ue from Se t 1, Set 2 or Se t 3. This function is only a va ilable f or EH N3160 Plus . Sharpness Setti ngs : Selec t the sharpness lev el of the image. A low sharpn ess level w ill deliver a softer , less detaile d image.
E HN Plus Seri es 53 7.4.4 ROI (R egion of In ter est) The R egio n of In teres t ( ROI ) functi on allo ws us er s t o set up m ultiple regi ons within an imag e wit h bet ter quali ty and less dis torti on than the r es t of the ima ge.
E HN Plus Seri es 54 7.4.5 Privacy Mask The Privacy Mask can bl ock out sensitive areas fr om view , cov ering the ar eas with colo red or black and whi te box es in b oth l ive v iew a nd re cor ded c lips . This fe atu re is use ful w hen user s’ don’ t wan t the sensitive in forma t ion visible.
E HN Plus Seri es 55 Sele ct All: Click to turn the wh ole s creen into a mask are a . Clear Al l: Click to delet e all configured mask blo c ks . Era se r : Click to turn the mouse cur sor into an era ser to delete any block you clic k on . Area : Show s the c olo r and n umber o f the block .
E HN Plus Seri es 56 7.5 Audio Th e EHN P lus series IP camer a can tra nsmit audio to y our c ompu ter i f y ou ha ve conne cte d an e xter nal micr ophone to its a udio I nput c able. It ca n also re ceiv e audio i nput from yo u and tr ansmit it via a n ex ternal speak e r , if you ha ve c onnected such a s peak er to i ts audio Output c able.
E HN Plus Seri es 57 7.6 User 7.6.1 User Information The sy st em administr at or c an crea te up t o ten user acc oun ts on this pa ge. T o set up a us er account : 1. Highlight a use r accoun t and click the Mo dify bu tt on. The f ollowi ng dial og bo x a ppear s.
E HN Plus Seri es 58 • User: A user can v iew the Liv e View pag e and view the sys tem, network, v ideo, a nd audio inf orma tion. A us er ca n only adjus t the User Con fig pag e se tting s. T he use r does no t ha v e access to the User , Eve nt and Sy st em pages.
E HN Plus Seri es 59 7.6.2 IP A ddres s Filte r Use this pag e to speci fy IP a ddres ses that are not allow ed to access this camer a . By de faul t, any IP address c an access the c amera.
E HN Plus Seri es 60 7.7 Eve n t Y ou can set up the M otion De tection eve nt, T amper Det ectio n ev ent or th e Alarm I/O t o automatic ally notify the users when an even t occur s or an alarm is trigge red. Y ou c an also set up a schedule to a utomatic ally rec or d the videos when an event occurs o r an alarm is trigg ered .
E HN Plus Seri es 61 Enter E vent Name: T ype an event name. E vent T rig gered by: Select an ev ent or a larm type f or the to - be - specified - b elow reac tion/s.
E HN Plus Seri es 62 Send Mail No tific ation : C lick if y ou w ant the c amer a to se nd an Ev en t noti fic ation email to t he email addr ess ente red in the Set SMTP Serve r(email) field of the Network > SMTP /FTP page, i f the E ve nt occ urs (see 7.
E HN Plus Seri es 63 7.7.2 Motion De tectio n Use this pag e to co nfigu re u p to f our ar eas i n whi ch moti on wil l be de tec ted. When a motion is det ect ed by the c amer a, the mot ion de te ction ic on will appe ar at the t op ri ght o f the Live pag e to aler t the user .
E HN Plus Seri es 64 7.7.3 T amper Detection Use this pag e to set the number of sec onds that an alarm signal wil l be ac tiv e if the dev ice is phy sically tam pered (m ov ed, c ove red up, o r out of f ocus ) .
E HN Plus Seri es 65 7.7.5 Schedule Use this pag e to co nfigu re a schedul e f or periods during which the c amer a s hould de activ a te al l user - activ at ed E vents (gr a y Desel ect p eriods) ,.
E HN Plus Seri es 66 7.8 Syste m Y ou can set up the s ys tem’ s time and SD car d set tings, and to do maint enance and r eset ac tions lik e rebo ots and upgr ades. 7.8.1 Date/Time 【 Mach ine Nam e Settings 】 If requir ed, enter a new name f or the machine.
E HN Plus Seri es 67 7.8.2 Daylight Saving Click Enable Da yligh t Sav ing to e nable this sc hedul e, and s elect the da tes whe n the r egi on’ s da yligh t sa ving period begins and e nds. Click App ly to sav e all set tings, or clic k Res et to cancel.
E HN Plus Seri es 68 7.8.4 Maintenanc e 【 Maintenanc e Server 】 Reboot : C lick thi s but ton to re boot the unit without c hangi ng an y o f the se ttings .
E HN Plus Seri es 69 【 Save/Load Vid eo Configuration Server 】 Sav e: T o mak e a back up file of t he machine’ s vide o configur ations, press Save t o s ave the vid eo configu rations to a config.
E HN Plus Seri es 70 8. Upgrading Firmw are Using IP Utility Y ou can upgr ade the Fir mw ar e using the IP Util ity softw ar e incl uded in the so ftw are CD. 1. Install a nd then star t the IP Utility . Th e following dialog box appears. 2. Click Fi nd Devi ces to sea rch the c amera s conne cted i n the LAN.
E HN Plus Seri es 71 5. Highlight the c amera and then click U pgrade Firmw are. A br owsing win dow appears. 6. Select the firmw are file (.evb) and then clic k O pen . The IP Utility will automa tically upgr ade the firmw are. The camer a will reboot once t he updat e is comple te.
E HN Plus Seri es 72 9. Specifications Model EHN3160 Plus EHN3260 Plus EHN3340 Plus Camera Image Sensor 1/ 3 " Panasonic CMOS 1/3" Panasonic CMOS 1/ 2.8 ” Son y CM OS Megapixel 1.3 MP 2 MP 3 MP Picture El ements (H x V) 1280 x 1024 1944 x 10 92 2048 x 15 36 Min.
E HN Plus Seri es 73 Audio Audio Streaming Two - way audio Audio Compression G. 711 Net wo r k Interface 10 / 100 Base -T Etherne t, RJ - 45 socket Supporte d Protocols HTTP, T CP / I P, FTP, SMTP, DHCP, DNS, DDNS, NTP Bandwidth control Min.
E HN Plus Seri es 74 Appendix A. Adjustme nt Ring s The fou r Adjus tment R ing s, includi ng o ne black and thre e tr anspa ren t rings , at tache d on the Cabl e Gland are used t o tigh te n the c able g land fo r be tt er w at erpr oofi ng . T he C able Gla nd is d esigne d wit h thr ee ca ble c ondui ts f or ins erting the cabl es .
E ver Focus Electronics Corp. EverF ocus T aiwan: 12F , No.7 9, Sec . 1, Shin - T ai W u Road, Hsi - Chih, T aipei, T aiw an TEL: +886 2 2 698 23 34 F AX: +88 6 2 2698 2380 www .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté EverFocus EHN3340 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du EverFocus EHN3340 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation EverFocus EHN3340, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le EverFocus EHN3340 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le EverFocus EHN3340, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du EverFocus EHN3340.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le EverFocus EHN3340. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei EverFocus EHN3340 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.