Manuel d'utilisation / d'entretien du produit DIVA T/A ISDN du fabricant Eicon Networks
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DIV A T/A ISDN Modem User ’ s Guide Internati onal.
T hir d E dit ion (Jul y 1999 ) 206-269-03 DIV A T/A ISDN Modem is a trademark of Eicon T echnology Corporation. Microso ft, Wi nd o ws, and Windows NT are reg ist ered trademarks of M icr osoft Corporation. CompuServe is a r egistered t rademark of CompuSer ve Inc or porated .
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 3 Co nt e n t s Intr odu ction ................ ........... .................... ..................... .......... .................... ................ ..... ................... 5 Installation Requirements .
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 4 Con ten t s Multiple Subsc riber Number ing ............... ..................... .................... ..................... .......... .......... ..... 1 20 As sig nin g Pr im a r y an d S eco nda r y Num be rs to the P h one Por ts .
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 5 In trodu c tio n The DIV A T/A is an external IS DN modem av ailable in S/T and U in terface version s.
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 6 Inst allat io n Re qu irements T o instal l the D IV A T/A, y ou will require the following: Item De sc ri pt ion DI V A T/A P ackage • DIV A T/ A .
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 7 C onnecting t he Cabl es to the D IV A T/A F ollow the steps below to connect the cables to your DI V AT /A. 1 T urn off your computer bef or e you connect the cables. 2 Connect the RJ45 end of the I SDN cable to the jack labeled ‘I S DN’ on the rear of the DIV A T/A.
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 8 Connecting the Cables to the DIV A T/A A fte r C onnecting the Cables After co nnect ing the p ower and th e ISDN c able to the DIV A T/ A, wait at least 10 second s for the D IV A T/A to initiali ze and then check t he ‘D ’ and ‘Link’ LEDs .
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 9 W indo ws 9 5/98/NT I n stal lati on and Setup T o properly se t up the D IV A T/A with a Wind ows 95/98 /NT system , y ou m ust c onnec t t he cables , con figure th e operati ng s ystem, and install th e DIV A T erminal Adapte rs Software .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 10 Windows 95/98/NT Installation and Setup Win dow s 95 (Origin al Release a nd S P 1) Thi s instal l pr ocedure is for th e original releas e and Service Pa ck 1 (SP1) versi on of Windows 95. If y ou are usin g Windows 95 Service Release 2 (OSR2) , go to “ Windows 95 (OSR 2)” on page 12.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 11 Windows 95/98/NT Installation and Setup 5 In the ‘In stall F rom Disk ’ w i ndow , en ter the drive lett er of y our C D dri ve (or u se the Browse bu tton to locate your CD driv e) an d clic k ‘OK’ .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 12 Windows 95/98/NT Installation and Setup W in dow s 95 ( OSR 2) Thi s install pr o cedure is f or Windows 95 Ser vic e Release 2 (OSR2). If yo u are using original release or Se r vice P ack 1 (SP1) version of W indows 95, go to “ Wind o ws 95 (Original Rele a se and SP1)” on page 10.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 13 Windows 95/98/NT Installation and Setup 6 Enter the d rive letter of your CD drive (or use the Browse button to locate your C D drive) an d cli c k ‘O K’ . 7 In the ‘Updat e Device Dri ver Wizar d ’ window , click ‘F inish’ .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 14 Windows 95/98/NT Installation and Setup Win dows 9 8 Wa r n i n g ! It i s very impor tant to follow th e step s, exactly as d escribed below , to install th e DIV A T/A software . The setu p file f or ISDN modems (mdmis dn.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 15 Windows 95/98/NT Installation and Setup 6 Select ‘CD-ROM drive ’ and c lick ‘Next ’ . 7 Cl ick ‘ Next’ . 8 Click ‘ F inish ’ and go t o “Installi ng the D IV A S oftware” on page 20.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 16 Windows 95/98/NT Installation and Setup Win dows N T 4 .0 RAS R ecommended Before y ou beg in instal ling the D IV A T/A, we suggest tha t the Remot e Access Service (RAS), also known as Dial-U p Networking, be installed with at leas t one m odem.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 17 Windows 95/98/NT Installation and Setup 4 The ‘Install New Mo d em’ w i ndow appears. Sel ec t ‘Don't det ect my modem; I will select it from a list’ then clic k ‘Next ’ .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 18 Windows 95/98/NT Installation and Setup 6 Se lec t ‘Eicon DIV A T -A IS DN Mo dem’ , the n click ‘Nex t ’ . 7 Select the appropriate COM Po rt the D I VAT/A is connecte d to . Click ‘ Ne x t ’, th en click ‘F inish ’ .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 19 Windows 95/98/NT Installation and Setup Win dows N T 3 .51 No te on R AS If you are goin g to u se the DIV A T/A wi th RAS, RAS must alr eady be in stalled w ith at le a st one modem. Any mo dem will do; it is only needed to install t he DIV A T/A and will lat er b e removed .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 20 Windows 95/98/NT Installation and Setup In stal ling th e DI V A Sof tware The S etup Wizard i nstall s all n ecess ary files on y our sys tem. These inclu de the DIV A T/A on-line documentation , the DIV A T erminal Adapters Pr o gram, and the Uninstall utilit y .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 21 Windows 95/98/NT Installation and Setup 5 Click th e ‘ Install DIV A T/A ISDN M odem Software ’ bu tton. 6 The Se tup Wizar d star ts . Click ‘ Ne xt ’ in t he Setup W izar d's ‘Wel c ome ’ screen.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 22 Windows 95/98/NT Installation and Setup 7 Specify where yo u want to instal l t he DI V AT/A softwar e .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 23 Windows 95/98/NT Installation and Setup 10 The Con figurati o n Wizard’ s ‘Welc ome ’ screen appears. Click ‘Next ’ and follow the on-s cre en i ns t r u cti on s. Not e: If an existing c onfigurati on is detec ted , you can sk ip the Wizard .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 24 Windows 95/98/NT Installation and Setup 11 When the ‘Congr atulations ’ s creen appears, the in stall ation is complete . C lick ‘F in is h ’ . The Wizard closes and the Eicon DIV A T erminal A dapters program appears.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 25 Mac i ntosh (Sy s te m 7 o r L ater ) In sta ll ati on and Setup T o properl y set up the D IV A T/A with a M acin tosh system (System 7 or later), you m ust c onn ect t he ca bl es , then ins ta l l th e DI V A Ter mi n a l Adap te rs so f tw a re .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 26 Macintosh (S ys tem 7 or Later) Instal lation an d Setup In stal ling th e DI V A Sof tware The installation program copies all necessa ry files on your system. T hese includ e the DIV A T/A on-line doc u mentation and the D IV A T erminal A dapters P rogram.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 27 Macintosh (S ys tem 7 or Later) Instal lation an d Setup 8 C lic k ‘O K’ a t t he ‘I n st allati o n wa s s uc ce ss ful ’ me ss ag e. 9 Contin ue with “Spe cifying ISDN S ettin gs via the Conf iguration Ass istant” on page 28.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 28 Macintosh (S ys tem 7 or Later) Instal lation an d Setup Spe cif ying I SDN S e ttin gs via the Config uratio n A ssis ta nt T he Co nf ig ur at ion As sis tant hel ps y ou co nfi gure you r DI V A T/ A IS DN Modem to w ork wi th your ISDN netw ork connec tion.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 29 Macintosh (S ys tem 7 or Later) Instal lation an d Setup 5 At th e ‘Welco me’ screen , click ‘Nex t’ an d follow the Co nfiguration Assistan t ’s on-s cr een instructions.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 30 Macintosh (S ys tem 7 or Later) Instal lation an d Setup 7 The Assistant c loses and the E icon DIV A T erminal Adapters program appears. Setup is now complete; y ou may quit the prog ram by selecti ng ‘Quit’ from the ‘ Fil e’ menu.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 31 Setup for Other O per a tin g S y stem s The DIV A T/A does not i n clude nativ e installation application s for Windows 3.x, Windows f or W orkgroups 3 .11, DOS , OS/2, M acintosh (prior to Sy stem 7 ), and other operating systems.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 32 T h e DIV A T e rmina l Ada pters P r ogram for Wi n d ow s 9 5 / 9 8 / N T The DIV A T erminal Adapte rs Program and C o nfigura tion T ool for Win dows 95/98/NT provides a va riety of con v enient utilit ies for editin g your ISDN settings .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 33 The DIV A T erminal Adapters Program for Windows 95/98/NT Introd uc ti on La unc hin g t he D IV A T erm ina l Ada pt ers Pro g ram T o launch the T e.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 34 The DIV A T erminal Adapters Program for Windows 95/98/NT The following table describe s the action that e a ch icon per form s. T o mak e sure yo u can see all t he icons, select ‘ T oolbar ’ f rom the ‘V iew ’ m enu , then en abl e all th e o pti ons in the lis t.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 35 The DIV A T erminal Adapters Program for Windows 95/98/NT The P rofi les Window The Pr o fil es wi ndow all ows you to edit any of the th re e profiles usin g the Configura tion T ool or Configura t ion Wizar d.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 36 The DIV A T erminal Adapters Program for Windows 95/98/NT Ab out Conf igu ratio n Profi le s A p rofile is a set of parameters that define a par ticular ISDN se tup . When y ou in stalled t he D IV A software, the C onfigur ation Wiz ard helped y ou c onfigure your ISDN settin gs.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 37 The DIV A T erminal Adapters Program for Windows 95/98/NT C onfi g urin g a Profil e us ing the C onf igu ratio n T ool T o configure a profile manual.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 38 The DIV A T erminal Adapters Program for Windows 95/98/NT Gener al T ab The General tab al low s you t o configure your location as well as t he protocol y ou wish to use. If your D IV A T/A does not hav e phon e por ts , thi s i s also where you specify y our ISDN direc tory numbers.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 39 The DIV A T erminal Adapters Program for Windows 95/98/NT MultiLink P PP When you activ ate Multilink PPP , the DIV A T/A combines b oth ISDN B-channels into a single 128 kb ps c omm unicatio ns link.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 40 The DIV A T erminal Adapters Program for Windows 95/98/NT Pho ne P or t s (En able / Dis able) (mo dels w ith p hone p or ts) Certain models of the DIV A T/A come equipped with p hone por ts for connecting analo g devi ces s uch as t ele phones, fa x machi n e s, a nd mo dem s.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 41 The DIV A T erminal Adapters Program for Windows 95/98/NT Phone P ort T abs These tabs on ly applies if your DIV A T/A is eq uipped with analog device ports. Certai n DIV A T/A m odels provide t wo phone ports for conne ctin g analog devices such as tel ephones, f ax machines, and modems.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 42 The DIV A T erminal Adapters Program for Windows 95/98/NT Num be r Assig nm ent Y our ISDN Phone number is as signed by your ISDN Se rvice Pr ovider and is used by t he DIV A T/A to identify itself on outgoing calls and to recognize incomin g calls which are destin ed for it .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 43 The DIV A T erminal Adapters Program for Windows 95/98/NT Sec ond N umber If yo u ha ve a s eco nd nu mb er th at y ou want to u se wi th this Pho ne P ort, ena bl e th is opt ion and ent er the secon d number in this fi eld.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 44 The DIV A T erminal Adapters Program for Windows 95/98/NT Dat a T ab Th is p an el al lo w s yo u t o ch an g e t h e I S DN n um b er as si gn m e nt f or you r c o nn ec t io n s.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 45 The DIV A T erminal Adapters Program for Windows 95/98/NT Number As signmen t (models wi thout phone ports) If your DIV A T/ A is eq uipped with p hone ports, s ee “Number A ssi g nment (m od el s with phone por t s)” on page 44 .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 46 The DIV A T erminal Adapters Program for Windows 95/98/NT BA C P T a b This tab is vi s ible only i f the data protocol is set to ‘MultiLink PP P w ith BA CP’ o r ‘MultiLin k PPP with AOD I’ .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 47 The DIV A T erminal Adapters Program for Windows 95/98/NT F or exam pl e, if your IS DN provi der charges a p articular amount for the first fiv e minutes online , select 300 seconds i n t he Initial Bil ling In terval field .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 48 The DIV A T erminal Adapters Program for Windows 95/98/NT X.25 T a b This tab is visible only if the data protocol is set to ‘MultiLi nk PP P wit h AOD I’.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 49 The DIV A T erminal Adapters Program for Windows 95/98/NT X.25 F acili ties options X.25 f acilities are opt ional network ser vices t hat let y ou per form tasks such as reversi ng charges on y our calls , access i ng a Closed User Group , or specifying a Netw ork User Identification (N UI).
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 50 The DIV A T erminal Adapters Program for Windows 95/98/NT Thi s is not intended as an exhaustive description of the User F acilities supported either b y the CCIT T or by the ne twork you may be using.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 51 The DIV A T erminal Adapters Program for Windows 95/98/NT Ad van ce d T a b This tab allows you to configure advanced options, such as c all r o uting.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 52 The DIV A T erminal Adapters Program for Windows 95/98/NT Da ta Dr op Dow n L ist Cal l Routin g (models without p hone ports) If you r D IV A T/A is equipped with phone por ts, see “Call Routing (m odel s with phone p orts)” on page 51 .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 53 The DIV A T erminal Adapters Program for Windows 95/98/NT Vo i c e t o P C Ta b This tab is visible only if the ‘ Voice t o PC ’ option is enabled in the ‘ Advanced’ tab.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 54 The DIV A T erminal Adapters Program for Windows 95/98/NT C onfi gur in g a Prof il e usin g t he Wiza rd The Config uration Wizard can t ake you step-by-st ep th r ough t he configurat ion of a profile .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 55 T h e DIV A T e rmina l Ada pters P r ogram fo r M aci ntos h The DIV A T erminal A dapters Progr am for M acintos h c omputers (Sy stem 7 or later) provides you wi th con venient utiliti es for editing your ISDN settings.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 56 The DIV A T erminal Adapter s Pr ogram for M acint osh Introd uc ti on La unc hin g t he D IV A T erm ina l Ada pt ers Pro g ram T o laun ch the T e rminal Adapters program, double-cli ck on th e D IV A T erminal Adapt ers icon.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 57 The DIV A T erminal Adapter s Pr ogram for M acint osh Mod em > Refr esh M odem In fo Sc ans the seri al ports fo r devic es. Mod em > Fa c t o r y D e f a u l t Reverts your DIV A T/A t o the original factory setti n gs.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 58 The DIV A T erminal Adapter s Pr ogram for M acint osh Ab out Conf igu ratio n Profi le s A p rofile is a set of parameters that define a par ticular ISDN se tup . When you ins tall ed t he D IV A software , the Co nfigurat ion Assistan t helped you co nf igure your ISDN se ttings.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 59 The DIV A T erminal Adapter s Pr ogram for M acint osh The P rofi les Window The Pr o fil es wi ndow all ows you to edit any of the th re e profiles usin g the Configura tion T ool or Configura t ion As sistant.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 60 The DIV A T erminal Adapter s Pr ogram for M acint osh C onfi g urin g a Profil e us ing the C onf igu ratio n T ool T o configure a profile manually using the C onfiguration T o ol: 1 Launch the D IV A T erminal A dapter P rogram.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 61 The DIV A T erminal Adapter s Pr ogram for M acint osh 4 Go through each pan el and make your changes . T o move f rom panel to panel, c lick on the tab s a t the top of the wind ow . Note that some tab s are not a vailable unl ess certa in options ar e configur ed.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 62 The DIV A T erminal Adapter s Pr ogram for M acint osh Proto col T a b The Pr o t o col t ab lets you choose the protocol settings f or your ISDN li ne.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 63 The DIV A T erminal Adapter s Pr ogram for M acint osh Lo ca tio n T ab The ‘Location ’ t ab contains inf or mation on y our ISDN switch type and tel ephone nu mbers. Use t he table bel ow as a guidelin e for s etting t hese parameters.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 64 The DIV A T erminal Adapter s Pr ogram for M acint osh Phone Lines tab This tab co nta ins infor m atio n on your ph one line s.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 65 The DIV A T erminal Adapter s Pr ogram for M acint osh BA C P T a b This tab allows you to configure the B ACP options you w ant imp lemented on your D IV A T /A. Note that this tab is visible only if the protocol is set to ‘MultiL ink P PP’.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 66 The DIV A T erminal Adapter s Pr ogram for M acint osh ISDN Cost Red uc tion Ti mers This option only applies i f your ISDN connect i on p rotoc ol is set to ‘Multilink PPP’ . Not e: Y ou must activate ‘BA C P/BO D’ before setting the inter v als.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 67 The DIV A T erminal Adapter s Pr ogram for M acint osh 2nd B-channel ‘Delay before open ing’ : Specifies the amount of time (i n seconds) t he thr oughput on y our 1 st B-c hannel mus t ex ceed the O pening T hreshold b efor e the 2nd B-ch annel is added to the AO/DI connection.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 68 The DIV A T erminal Adapter s Pr ogram for M acint osh X.25 T a b This tab allows y ou to con figure X.25 settings. Note that t his tab is visible only if the protocol is se t t o ‘M u lti L in k P P P ’ an d i f ‘ En a b le A lw ays On / D yn a mic I SD N ( AO/ D I)’ is e n ab le d.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 69 The DIV A T erminal Adapter s Pr ogram for M acint osh Fa s t selectio n Incr eas es the amount of Call User Data that you can include in the C a ll Request packet to 128 bytes , and speci fies the type of respo nse r equest ed from the host.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 70 The DIV A T erminal Adapter s Pr ogram for M acint osh Ad van ce d T a b Thi s tab allo w s y ou to c onfi gure advanc ed options you want implemented o n you r DIV A T/A. Use t he table bel ow as a guidelin e for s etting t hese parameters.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 71 The DIV A T erminal Adapter s Pr ogram for M acint osh C onfi g urin g a Profil e us ing t he Assi st ant The Con figuration Assistan t c an tak e you step-by-step throu gh se tting th e param eters r equired for y our ISDN n etw or k con nec tion.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 72 The DIV A T erminal Adapter s Pr ogram for M acint osh 5 Y o u ar e returned to the DIV A T erm inal Adapters program. 6 If you want the profile to be ac tive wh en you r e star t the DI V AT/ A, select its name from the ‘ Active P rofiles ’ pick li st .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 73 T he VT 100 C onfi gurat io n T ool The V T100 Configurat ion T ool is inclu ded in your DIV A T/A firmware and can be used to configure your ISDN se ttings on any compute r platform .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 74 The VT100 Configurati on T ool Na viga ting in the V T100 C onfi gura tion T ool scree n The fol lowing table de scribes the f unc tion k eys that let.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 75 The VT100 Configurati on T ool 6 Sele ct ‘IS D N Parameters’ and press Enter . *-----------------------------------------------------------------------------* | DIVA T/A ISDN Modem - International Version 2.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 76 The VT100 Configurati on T ool 8 Models e qu ipped with anal og devic e ports: F r om the main menu, select ‘Pho ne Li ne ’ and press En ter to open the confi guration screen.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 77 The VT100 Configurati on T ool 10 F rom the main menu, sel ect ‘A d v a n c e d ’ and press Enter . *-----------------------------------------------------------------------------* | DIVA T/A ISDN Modem - International Version 2.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 78 The VT100 Configurati on T ool 11 After c ompleting the adv anced parameters configur ation, pres s Escape to exit the ‘A d v a n c e d ’ m e n u . 12 F rom th e main menu, select ‘Save P rofile’ and press Enter to sa ve th e chan ges made to the profile.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 79 Upda ting F irmwar e This chapter c ontains procedures for loading new firmware into your DIV A T/A. T he procedure y ou use depends on y our computer pla t form. Win do ws 95 /98/N T .... .. .... ....
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 80 Updatin g Fi rmware Wi n d o ws 9 5 / 98 / N T Whe n y ou do wnl oa d ne w fir mwar e , th e D IV A T/A wi ll as k y ou if y ou w ant t o exp ort y ou r current profiles . It is recommended that you ex po rt the profi les.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 81 Updatin g Fi rmware Macint osh (S yst em 7 or Later) Whe n y ou do wnl oa d ne w fir mwar e , th e D IV A T/A wi ll as k y ou if y ou w ant t o exp ort y ou r current profiles . It is recommended that you ex po rt the profi les.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 82 Updatin g Fi rmware O the r O pe rating System s Procedu re for u pdating the f irmw are u sing Win dows 3 .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 83 Updatin g Fi rmware Up d ati ng the DI V A T/A IN F fil e Procedu re for Wind ows 3.x , Wi ndows f or W or kgroups 3. 11, a nd Wind ows N T 3.5 1 This section only appli e s if you are usi ng RAS. T o up date the DIV A T/A INF file: 1 Open any t ext editor .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 84 U si ng t he D IV A T/A On ce you have ins tal led a nd co nfi gu red DIV A T /A, you can dial into you r of fice LA N , acces s the Intern e t, as well as e xchange data/faxes with any remote ISDN or analog eq uipment.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 85 Us i ng t h e D I V A T / A SecurID C onnec tivity If you are u sing V .120, SecurID is a vailable on all platf orm s . If y ou are using PPP or mult ilin k PPP , SecurID is only av ailable with Windows 9 5/98/NT4.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 86 Us i ng t h e D I V A T / A Dia li ng wit h Mu ltili nk PPP When you establish a Multilin k PPP connection, eac h B-channel con nects to a r em ote-d irec tory n umber . In some ISDN implementati o ns , each B-channel connects to a unique numb er .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 87 Us i ng t h e D I V A T / A • The " symbol can be used with all o ther A TD commands , for e xample: A T DX 8323 00 0&83 23 00 1&".
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 88 Us i ng t h e D I V A T / A Establishing a C onnection Go to th e sec tion that correspon ds to your pl atform and follow the procedure. Win do ws 95 /98 . ..... .. .... .. .... 89 Win do ws N T 4.0 ..
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 89 Us i ng t h e D I V A T / A Win dows 9 5/9 8 1 Double-click th e ‘Dial-Up Networking’ i c on. 2 Double-click ‘Make New C onnection ’ .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 90 Us i ng t h e D I V A T / A 5 Enter your user name and passwo r d, and cl ick ‘C onne ct ’ . 6 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 91 Us i ng t h e D I V A T / A Win dows N T 4 .0 1 In the ‘Dial-Up Net working ’ folder , dou ble-cli ck the ‘Mak e Connection’ icon. 2 Cl ick ‘Ne w ’ . 3 The ‘ Phon ebook Entry Wiza rd’ win dow ope ns.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 92 Us i ng t h e D I V A T / A 5 Ente r the pho ne num ber yo u want to c all, then click ‘Ne xt ’. 6 Click ‘ Finis h ’ .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 93 Us i ng t h e D I V A T / A 8 Enter you r user na me and passwor d, then clic k ‘OK’ . 9 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 94 Us i ng t h e D I V A T / A Win dows N T 3 .51 The following example assu mes yo u are using RAS. 1 In the ‘Remote A ccess Ser vice ’ group , double-c lick ‘Remote A ccess ’ . 2 Click ‘ Add’ .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 95 Us i ng t h e D I V A T / A 5 Enter you r user na me and passwor d, then clic k ‘OK’ . 6 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 96 Us i ng t h e D I V A T / A Win dows 3 .x No te: If your w orkstatio n is conf igured as a Windows for W orkgroups R emote A ccess Ser vi ce (RAS) client, you must conf igure t he V .120 rate adaption protocol on both the D IV A T/A workstation an d on the remote d evice (R AS S erver ISDN adapter).
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 97 Us i ng t h e D I V A T / A 7 Ens ure tha t ‘IPX’ and /or ‘ I P ’ are en abl e d , then click ‘O K ’ . 8 Cl ick ‘ Co nne ct’ . 9 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 98 Us i ng t h e D I V A T / A DOS 1 E ns u re th at t h e Sh iv a Re m ot e co nn e c ti o n s o ft w ar e ( or simil a r) i s i n st alle d o n yo ur comp ut er .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 99 Us i ng t h e D I V A T / A 7 Enter yo ur user n ame, pas sword , and the phone number you wan t to dial, t hen clic k ‘Conne ct .’ 8 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 100 Us i ng t h e D I V A T / A OS/ 2 1 Double-click ‘Pr o gr ams ’ , then double-c lick ‘Int ernet Mo dems ’ .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 101 Us i ng t h e D I V A T / A 4 Enter your login ID , passw ord, an d the phone number you want to di al. 5 Click ‘ Connect Info ’ , then enter y ou r domain name server , your host name, and y our ser ver name.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 102 Us i ng t h e D I V A T / A 7 Click ‘ Dial’ to place yo ur call. 8 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host. If you do not estab lish the connec tion, verify your con figuration and TCP/IP settings, and alter them as require d.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 103 Us i ng t h e D I V A T / A Connec t i ng t o the W orl d Wi de W eb T o connect to t he Worl d Wide W eb , fo l low t he in struction s in the sec t.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 104 An alog De vic e Suppor t Analog devic e ports are only a vailable on certain DIV A T/A model s. These tw o por ts l et y ou connect analog devices such as ord i nary telephones , a nswering ma chine s, fax ma chine s, or modems to your DIV A T/A.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 105 Analog Device Suppor t Ca lling F ea ture s The DIV A T/A’ s phone por ts suppor t a va riety of calling fea tures . Ca ll H o ld .. .... .. .... .. .. ..... .. .... .. .. .... .. ..... .. .. .... .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 106 Analog Device Suppor t Call Hold Call Hold lets y ou su spend a voice co n versation with a person (place them on hold), and mak e a c all to a s econd num ber . Y o u c an th en togg le ba ck an d f or th betw een the first and se c ond cal ler .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 107 Analog Device Suppor t Call W a iting Call Waitin g aler ts you to a second incoming call during an active call.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 108 Analog Device Suppor t T o disconnect f rom the c urrent c all and acc ept the incoming call: 1 Pr ess R and wait f or a dial-tone. 2 Press 1 . T o place th e first call on hold and an swer the incoming call: 1 Pr ess R and wait f or a dial-tone.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 109 Analog Device Suppor t Not e on Call Bumping If ISDN Call W aiting is disabled , Call Bumping will n ot occur , as MultiLink PPP u ses the Call W aiti n g s ignalling information from y our service pro vider to determin e if it should releas e a B-chann el to accomoda te an incoming voic e c all .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 110 Analog Device Suppor t Calling L ine Id entity Pr es ent ation Call in g Line Identity Pres entation works with telephones equipped with a Call Display indi cator . When you receiv e an incoming call, the number of t he call is displ ayed .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 111 Analog Device Suppor t Calling L in e Ident ity on C all W aiting Call in g L ine Identity on Call W ai ting wo rks with telephones equipped wit h a Ca l l Display indicator .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 112 Analog Device Suppor t Calling L in e I dent ity Restric tion (CLIR) This feature permit s you t o restrict Call ing Line Ident ity on outgoing calls on a per-call basis. Curren tly this fe ature is s upported on the DI V AT/A ’s p hone po rts onl y, i.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 113 Analog Device Suppor t Call Fo r warding When enabled , Call Forwarding automatic ally transfers incoming calls to another n umber . Thi s featur e is supported in Sweden and may be supported in other cou ntries; check with your IS D N service provide r .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 114 Analog Device Suppor t T o f o r wa rd al l in com in g c a lls to a n um b er yo u s pe c if y : 1 Lift the recei ve r, then wai t for a d ial tone . 2 Press * 21*. 3 Enter the telephone num be r to which cal ls are to b e for warded.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 115 Analog Device Suppor t Malicious Caller Identification Malicious Caller Identification allows you to register a calling number with your ISDN Service P rovi der . T o invoke this feature while y ou ar e on a cal l, press R, wait for the dial-ton e, then press *39#.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 116 Analog Device Suppor t Call Redirection between A n alog P or ts If two analog devices ar e con nected t o you r D IV A T/A, you can transfer a c all f rom th e d evice on one por t to the device on the othe r.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 117 Analog Device Suppor t T hree -par ty Co nfer enc e Call Thi s featur e lets y ou speak with up to tw o people at the same t ime.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 118 Analog Device Suppor t T erminal Po r tability T erm inal P ort ability allows you to trans fer an act i ve analog call from your DIV A T/A to another ISDN terminal (an ISD N phone, for e xample) th at shares the same access connection but is separat e from t he D IV A T/A.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 119 Analog Device Suppor t Quick Refe rence Alwa ys listen f or a d ial tone af t er pressing the R button.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 120 Multiple Subscriber Numbering Many teleph one com panie s can as sign several director y n umber s to your ISDN line.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 121 Mu lti ple Subs cr iber Numb eri ng As signing P rimary and Sec o nd ar y Nu mbers to th e Phone P o r ts T o assign primary and sec ondary numbers t o the phone por ts, use t he Config uration T ool’ s Phone Port 1 or Phone Port 2 panels.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 122 Mu lti ple Subs cr iber Numb eri ng • Se t the pr ima r y num ber of Phone Po rt 1 to 55 5- 1111; • Se t the ‘Se con d Nu mbe r’ fiel d of P hone Po rt 1 to 555-333 3; • Se t the pr ima r y num ber of Phone Po rt 2 to 55 5- 2222.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 123 Mu lti ple Subs cr iber Numb eri ng C onfigu ring a P or t to Answ er An y Number not C onfigured Else where When a p or t is assigned a specif ic directory number , it only answers calls dialed to tha t number .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 124 Mu lti ple Subs cr iber Numb eri ng Speci fying wha t numbers the d a ta po r t sh ould answ er If you wish to set the data po rt paramet ers for the s cenario des cribed on the previous page , you would use the Conf iguration T ool’ s ‘Data ’ tab.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 125 Mu lti ple Subs cr iber Numb eri ng Specifying an Exclusiv e Data P ort Direc tory N umber A spec i fic number can b e assigned e xclusiv ely to the data por ts via the ‘Data ’ tab . Click o n the option ‘ Configure a uniqu e number to use for dat a calls ’ , then ent er the number .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 126 Mu lti ple Subs cr iber Numb eri ng Rout ing v o ice cal ls to you r com p uter (V oi ce to PC) In ad d iti on to t h e t wo ph on e p o r ts, ca l ls ca n b e s e nt t o y o ur c om p ut er t hro u g h t h e s erial por t.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 127 Mu lti ple Subs cr iber Numb eri ng 2 Click the ‘ Adv an ced’ tab an d enable the option ‘Enable voice c alls t o the PC ’ . 3 Go to the ‘Voic e to PC’ tab and c hoose 555-1234 as the number to be an swered .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 128 Mu lti ple Subs cr iber Numb eri ng 4 Clic k on the ‘ Advanced’ tab . In the ‘C all Rou ting ’ group, un der the c olumn ‘ V oice’ , se lect ‘PC’ f or t he dir ecto r y n umbe r 55 5-111 .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 129 ISDN Li ne T ermina tion In Austr a l ia, if you are in stalling a DIV A T/A with an S/T inter face , you must correctly s et up ISDN lin e termination t o ensure the proper operati o n of your equ ipment.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 130 I SDN Line T er mination Determining T ermination Requirements T erm i nation requiremen ts v ar y depending on the number of devices connected to an external NT1 an d the distance between these devic es and the NT1.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 131 T ro ubleshoo t ing t he D IV A T/A This section provi des information that wi ll help yo u to t r oubleshoot DI V AT/A problems . • F or information on the D IV A T/A’ s LED s tatus indicators , see page 132 .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 132 T r oubleshootin g the DIV A T/A LED Statu s In dicato rs on th e DI V A T/A The LED status indicators on the D IV A T/ A display the state of the IS DN switch (D-chan nel) connec tion to the remo te device (B-ch annel), and the conn ec tion to analog devices.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 133 T r oubleshootin g the DIV A T/A Pho ne LE Ds TX- RX LE D DTE LED Fa u l t L E D Po we r L E D LED Desc ript ion Off No cal l activity on the specified voi ce channel. F lashing An outgoing or incoming connection is being established on the specified voic e channel.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 134 T r oubleshootin g the DIV A T/A C ommon Prob lem s Listed bel ow are possible solutions to c ommon pr oblems. Secu rID is n ot wo rkin g wit h t he D IV A T/A. Depending on the server type, the DIV A T/A might suppor t SecurID .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 135 T r oubleshootin g the DIV A T/A When you pick up the phon e you do not g et a dial tone. Make s ur e the ISDN line has v oice capability . If you are using the S/T version, tr y remo ving other ISDN equipment on th e line.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 136 T r oubleshootin g the DIV A T/A Dumpi ng the DIV A T/A Memor y If a sof tware fault con dition occurs while you are us ing the DIV A T/A (‘F aul t’ LE D i s on), y ou ma y need t o capture a m emory dump to a fil e.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 137 Bi lling Inter val Exampl e Suppose a u ser is charged a flat fee of $.08 each time a connection is establish ed, plus $.01 per m inute o f B-cha nnel usag e. Since the flat fee of $.08 is q u it e high r elative to th e per minute charge of $.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 138 DIV A T/A ISDN Modem Specific ations F i rmwar e Sp ecif icatio ns F eature S upported on DIV A T/A W AN Prot ocols • PPP (P oint-to-P oint Prot ocol) • Multi link PPP • I SDN (Q. 921/Q.931: EuroIS DN, T P H19 62/TS .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 139 DI V A T/A ISD N M ode m Spe cif ic ation s Hardware S pecifications F eature Suppor ted o n D IV A T/A ISDN Interf ace • 1 ISDN BRI U or ISDN BRI .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 140 T echnical Suppor t Suppo r t via t he W o rld Wide Web T o obtain technical su pport, visit the Eicon Technology HelpWeb at: • ht tp :// ww w.eico n .co m/ su pp or t/ Cu s to m e r S e r v ice F or cu st ome r s ervi ce , co nt act y our loca l Ei con T echno log y supp li er .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 141 Regu lato r y Info rmatio n a nd Condit ion s of U s e Regul atory Info rmat ion for Eur ope Thi s equipmen t displ ays the CE 168 mark to show that .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 142 Limited W arr an t y Eicon T echnology Corporat ion warrants to t he original purchaser of this E icon T echnology P roduct that it is to be in good w orking order for a period of five (5) years from the date of purchase from Eicon T echnology or an authorized Eicon T echnology dealer .
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 143 P roduct C ommen t F o r m DIV A T/A ISDN Mo dem User's Guide - International 206- 269 -03 W e value y our comments .
Index DIV A T/A ISDN Modem User ’ s Guide ◆ Page 144 A Advanc ed menu VT100 Conf iguration Too l , 77 Advanc ed Tab Maci ntosh , 70 Win95/98 /NT , 51 Analog Device Suppor t , 10 4 Answe ring numbe.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 145 F Fault LED , 133 Fault LED is on , 134 Fa x/Modem Onl y option Maci ntosh , 64 VT100 Conf iguration Too l , 76 Windows 95 /98/NT , 42 Firmware, u pdating , 79 G General T a b (Win95 /98/NT) , 38 H HelpWeb , 140 I In stal latio n DIVA Termina l Adapter s Program (Macinto sh) , 25 DOS, Wi ndows 3.
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 146 Supp ort , 140 Sw itc h Ty p e se tt ing Maci ntosh , 63 VT100 Conf iguration Too l , 75 T Techni cal Support , 140 Tel ephone Number setti ngs Maci .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Eicon Networks DIVA T/A ISDN c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Eicon Networks DIVA T/A ISDN - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Eicon Networks DIVA T/A ISDN, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Eicon Networks DIVA T/A ISDN va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Eicon Networks DIVA T/A ISDN, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Eicon Networks DIVA T/A ISDN.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Eicon Networks DIVA T/A ISDN. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Eicon Networks DIVA T/A ISDN ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.