Manuel d'utilisation / d'entretien du produit Grand Caravan (2014) du fabricant Dodge
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INTRODUCTION CONTENTS Ⅵ INTRODUCTION ........................ 4 Ⅵ HOW TO USE THIS MANUAL .............. 4 Ⅵ W ARNINGS AND CAUTIONS ..............
INTRODUCTION Congratulations on selecting your new Chrysler Group LLC vehicle. Be assur ed that it repr esents pr ecision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles.
1 INTRODUCTION 5.
W ARNINGS AND CAUTIONS This Owners Manual contains W ARNINGS against op- erating pr ocedures that could result in a collision or bodily injury . It also contains CAUTIONS against pr oce- dures that could r esult in damage to your vehicle. If you do not read this entir e Owners Manual, you may miss important information.
NOTE: It is illegal to remove or alter the VIN. VEHICLE MODIFICA TIONS/AL TERA TIONS W ARNING! Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious injury or death.
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If the lock knob is rearwar d when you shut either side sliding door , the door will lock. Make sure the keys are not inside the vehicle before closing the door . W ARNING! • For personal security and safety in the event of an collision, lock the vehicle doors as you drive as well as when you park and leave the vehicle.
W ARNING! (Continued) • Never leave children alone in a vehicle, or with access to an unlocked vehicle. Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Children should be warned not to touch the parking brake, brake pedal or the shift lever .
operate. A chime will sound if the Key Fob is in the ignition switch and a door is open, as a reminder to remove the Key Fob. If you press the power door lock switch while the sliding door is open, the sliding door will lock.
The Unlock Doors Automatically On Exit feature will not operate if there is any manual operation of the power door locks (lock or unlock). On vehicles equipped with the optional Electr onic V e- hicle.
NOTE: Power W indow switches will also remain active for up to 10 minutes after the ignition switch has been turned to OFF , depending upon the accessory delay setting.
Front Passenger Power W indow Switch There is a single switch on the fr ont passenger ’s door trim panel which operates the passenger door window and a set of switches that lock and unlock all doors. The switches will operate only when the ignition switch is in the ON/RUN or ACC position and during power acces- sory delay .
Auto-Down Feature — If Equipped The fr ont window switches may be equipped with an Auto-Down featur e. Pr ess the window switch past the detent, release, and the window will go down automati- cally . T o open the window part way , pr ess the window switch part way and release it when you want the window to stop.
• Any impact due to r ough road conditions may trigger the auto r everse function unexpectedly during auto- closure. If this happens, pull the switch lightly to the first detent and hold to close window manually . W ARNING! There is no anti-pinch protection when the window is almost closed.
NOTE: The sliding door windows do not fully open, stopping several inches above the window sill. W ind Buffeting W ind buf feting can be described as the per ception of pressur e on the ears or a helicopter-type sound in the ears.
T o keep your door operating properly , observe the fol- lowing guidelines: • Always open the door smoothly . • A void high impacts against the door stop when open- ing the door . This is very important when your vehicle is parked on an incline as the door will slide faster in the downhill direction.
Press the button on the RKE transmitter twice within five seconds to open a power sliding door . When the door is fully open, pressing the button twice within five seconds a second time will close the door .
T o avoid unintentional operation of the power sliding doors from the rear seats, press the power sliding door master lock button, located in the over head console, to disable the switches and handles for the r ear seat passen- gers.
Power Sliding Side Door Open Flash The left and right exterior hazard lights will flash for 12 seconds when either sliding door is opened. This will alert other drivers in the area that passenger(s) could be entering or exiting the vehicle. The Sliding Side Door Open Flash can be enabled or disabled by performing the following pr ocedure: 1.
Sliding Side Door Child Protection Lock T o provide a safer environment for small children riding in the rear seats, the sliding doors are equipped with a Child Protection Door Lock system.
3. Repeat Steps 1 and 2 on the opposite sliding door . NOTE: • After engaging the Child Pr otection Door Lock, always test the door from the inside to make certain it is in the desired position.
W ARNING! A void trapping anyone in the vehicle in a collision. Remember that the sliding doors can only be opened from the outside door handle or the switches located on the B-Pillar trim panel just in front of the power sliding door when the Child Protection Door Locks are engaged.
LIFTGA TE On vehicles equipped with power locks, the liftgate can be unlocked using the Remote Keyless Entry (RKE) transmitter button, or by activating the power door lock switches located on the front doors.
Power Liftgate — If Equipped The power liftgate may be opened manually or by using the button on the Remote Keyless Entry (RKE) transmit- ter . Press the button on the transmitter twice within five seconds, to open the power liftgate.
The power liftgate may be closed by pr essing the button, located in the upper left trim in the liftgate opening. Pushing once will only close the liftgate.
• During power operation, whether liftgate is fully open or fully closed, the liftgate chime will beep several times indicating power operation is in progress. • The power liftgate must be in the full open or close positions for any of the buttons to operate.
Gas pr ops support the liftgate in the open position. However , because the gas pressure dr ops with tempera- ture, it may be necessary to assist the pr ops when opening the liftgate in cold weather .
If you will be carrying childr en too small for adult-sized seat belts, the seat belts or the Lower Anchors and T ether for CHildren (LA TCH) feature also can be used to hold infant and child restraint systems. For more information on LA TCH, r efer to Lower Anchors and T ether for CHildren (LA TCH).
If a child fr om 2 to 12 years old (not in a rear facing child seat) must ride in the front passenger seat, move the seat as far back as possible and use the pr oper child r estraint. (Refer to “Child Restraints”). Y ou should read the instructions provided with your child r estraint to make sure that you are using it pr operly .
W ARNING! (Continued) • Being too close to the steering wheel or instrument panel during Advanced Front Air Bag deployment could cause serious injury , including death. Air bags need room to inflate. Sit back, comfortably extending your arms to reach the steering wheel or instrument panel.
Lap/Shoulder Belts All seats in your vehicle are equipped with lap/shoulder belts. The belt webbing in the r etractor is designed to lock during very sudden stops or collisions. This featur e allows the shoulder part of the belt to move freely with you under normal conditions.
W ARNING! (Continued) • T wo people should never be belted into a single seat belt. People belted together can crash into one another in a collision, hurting one another badly . Never use a lap/shoulder belt or lap belt for more than one person, no matter what their size.
W ARNING! • A belt that is worn under your arm is dangerous. Y our body could strike the inside surfaces of the vehicle in a collision, increasing head and neck injury . A belt worn under the arm can cause inter- nal injuries. Ribs aren’t as strong as shoulder bones.
W ARNING! • A belt that is buckled into the wrong buckle will not protect you properly . The lap portion could ride too high on your body , possibly causing internal injuries. Always buckle your belt into the buckle nearest you. • A belt that is too loose will not protect you prop- erly .
W ARNING! • A lap belt worn too high can increase the risk of internal injury in a collision. The belt forces won’t be at the strong hip and pelvic bones, but across your abdomen. Always wear the lap belt as low as possible and keep it snug. • A twisted belt may not protect you properly .
Third Row Center Shoulder Belt Instructions The shoulder belt for the thir d row center seat is located in the headliner slightly behind the third row seat. Pull the strap down and secure the small latch plate of the lap belt into the small buckle until you hear a “click”.
As a guide, if you are shorter than average you will prefer a lower position, and if you ar e taller than average you will prefer a higher position. When you release the anchorage, try to move it up or down to make sure that it is locked in position.
If the passenger seating position is equipped with an ALR and is being used for normal usage: Only pull the belt webbing out far enough to comfortably wrap around the occupant’s mid-section so as to not activate the ALR. If the ALR is activated, you will hear a ratcheting sound as the belt retracts.
W ARNING! • The belt and retractor assembly must be replaced if the seat belt assembly Automatic Locking Retractor (ALR) feature or any other seat belt function is not working properly when checked according to the procedures in the Service Manual.
Supplemental Active Head Restraints (AHR) These head r estraints are passive, deployable compo- nents, and vehicles with this equipment cannot be r eadily identified by any markings, only through visual inspec- tion of the head restraint.
CAUTION! All occupants, including the driver , should not oper - ate a vehicle or sit in a vehicle’s seat until the head restraints are placed in their proper positions in order to minimize the risk of neck injury in the event of a collision.
1. Grasp the deployed AHR from the rear seat. 2. Position the hands on the top of the deployed AHR at a comfortable position. 3. Pull down then rearward towar ds the rear of the vehicle then down to engage the locking mechanism.
4. The AHR front soft foam and trim half should lock into the back decorative plastic half. NOTE: • If you have difficulties or problems resetting the Active Head Restraints, see an authorized dealer . • For safety reasons, have the Active Head Restraints checked by a qualified specialist at an authorized dealer .
Enhanced Seat Belt Use Reminder System (BeltAlert®) BeltAlert® is a featur e intended to remind the driver and front passenger (if equipped with front passenger BeltAlert®) to fasten their seat belts. The feature is active whenever the ignition is on.
Seat Belts And Pregnant Women W e recommend that pregnant women use the seat belts throughout their pregnancies. Keeping the mother safe is the best way to keep the baby safe. Pregnant women should wear the lap part of the belt across the thighs and as snug across the hips as possible.
NOTE: The Driver and Front Passenger Advanced Fr ont Air Bags are certified to the new Federal regulations for Advanced Air Bags. The Advanced Fr ont Air Bags have a multistage inflator design. This allows the air bag to have differ ent rates of inflation based on several factors, including the severity and type of collision.
This vehicle may be equipped with Supplemental Side Air Bag Inflatable Curtains (SABIC) to pr otect the driver , front, and rear passengers sitting next to a window . The SABIC air bags are located above the side windows and their covers are labeled: SRS AIRBAG.
• Fr ont and Side Impact Sensors • Fr ont Seat Belt Pretensioners, Seat Belt Buckle Switch, and Seat T rack Position Sensors Advanced Front Air Bag Features The Advanced Front Air Bag system has multistage driver and front passenger air bags.
Supplemental Seat-Mounted Side Air Bags (SAB) Supplemental Seat-Mounted Side Air Bags (SAB) may provide enhanced pr otection to help pr otect an occupant during a side impact. The SAB is marked with an air bag label sewn into the outboard side of the front seats only .
W ARNING! Do not use accessory seat covers or place objects between you and the side air bags; the performance could be adversely af fected and/or objects could be pushed into you, causing serious injury . SAB air bags are a supplement to the seat belt restraint system.
• Being too close to the SAB and SABIC air bags during deployment could cause you to be sever ely injured or killed. The system includes side impact sensors that ar e cali- brated to deploy the side air bags during impacts that requir e air bag occupant protection.
SAB and SABIC air bags ar e a supplement to the seat belt restraint system. Occupants, including children who are up against or very close to SAB or SABIC air bags can be seriously injured or killed.
bags, SABs, Supplemental Driver Side Knee Air Bag, and front seat belt pretensioners, as requir ed, depending on several factors, including the severity and type of impact.
The ORC contains a backup power supply system that may deploy the air bags even if the battery loses power or it becomes disconnected prior to deployment. Also, the ORC turns on the Air Bag W arning Light in the instrument panel for appr oxi- mately four to eight seconds for a self-check when the ignition is first turned on.
are possible, based on several factors, including the collision type and severity . The steering wheel hub trim cover and the upper right side of the instrument panel separate and fold out of the way as the air bags inflate to their full size. The air bags fully inflate in about 50 to 70 milliseconds.
at a very high speed and with such a high force that it could injur e you if you are not seated pr operly , or if items are positioned in the area wher e the side air bag inflates.
event the ORC will determine whether to have the Enhanced Accident Response System perform the follow- ing functions: • Cut off fuel to the engine. • Flash hazar d lights as long as the battery has power or until the ignition key is turned off.
However , if you haven’t healed significantly within a few days, or if you have any blistering, see your doctor immediately . • As the air bags deflate, you may see some smoke-like particles. The particles ar e a normal by-pr oduct of the process that generates the non-toxic gas used for air bag inflation.
Maintaining Y our Air Bag System W ARNING! • Modifications to any part of the air bag system could cause it to fail when you need it. Y ou could be injured if the air bag system is not there to protect you.
Air Bag W arning Light Y ou will want to have the air bags ready to inflate for your protection in a collision. The Air Bag W arning Light monitors the internal circuits and inter connecting wiring associated with air bag system electrical components.
vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to recor d such data as: • How various systems in your vehicle were .
Child Restraints Everyone in your vehicle needs to be buckled up at all times, including babies and children. Every state in the United States, and every Canadian province, requir es that small children ride in pr oper restraint systems. This is the law , and you can be prosecuted for ignoring it.
W ARNING! • “Extreme Hazard! Do not use a rearward-facing child restraint on a seat protected by an air bag in front of it!” Refer to visor and door shut face mounted labels for information. • In a collision, an unrestrained child, even a tiny baby , can become a projectile inside the vehicle.
Summary Of Recommendations For Restraining Children In V ehicles Child Size, Height, W eight or Age Recommended T ype of Child Restraint Infants and T oddlers Children who are two years old or younger.
Infants And Child Restraints Safety experts recommend that children ride rearward- facing in the vehicle until they ar e two years old or until they reach either the height or weight limit of their rear facing child safety seat. T wo types of child r estraints can be used rearward-facing: infant carriers and convertible child seats.
have outgrown the rear-facing weight or height limit of their rear-facing convertible child seat. Children should remain in a forward-facing child seat with a harness for as long as possible, up to the highest weight or height allowed by the child seat.
Children T oo Large For Booster Seats Children who are large enough to wear the shoulder belt comfortably , and whose legs ar e long enough to bend over the front of the seat when their back is against the seatback, should use the seat belt in a rear seat.
Recommendations For Attaching Child Restraints Restraint T ype Combined W eight of the Child + Child Restraint Use any attachment method shown with an “X” Below LA TCH – Lower Anchors Only Seat Belt Only LA TCH – Lower Anchors + T op T ether Anchor Seat Belt + T op T ether Anchor Rear-Facing Child Restraint Up to 65 lbs (29.
Lower Anchors and T ethers for Children (LA TCH) Restraint System Y our vehicle is equipped with the child restraint anchor - age system called LA TCH, which stands for Lower Anchors and T ethers for CHildren. The LA TCH system has three vehicle anchor points for installing LA TCH- equipped child seats.
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Program T ype 16-Digit Character Dis- play No program type or un- defined None Adult Hits Adlt Hit Classical Classicl Classic Rock Cls Rock College College Country Country Foreign Language Language In.
station with the same selected Music T ype name. The Music T ype function only operates when in the FM mode. If a preset button is activated while in the Music T ype (Program T ype) mode, the Music T ype mode will be exited and the radio will tune to the preset station.
and 12 FM stations to be stor ed into pushbutton memory . The stations stored in SET 2 memory can be selected by pressing the pushbutton twice. Every time a pr eset button is used, a corresponding button number will display . Button s1-6 These buttons tune the radio to the stations that you commit to pushbutton memory (12 AM and 12 FM stations).
If you insert a disc with the ignition ON/RUN and the radio ON, the unit will switch from radio to CD mode and begin to play when you insert the disc. The display will show the track number , and index time in minutes and seconds. Play will begin at the start of track 1.
SEEK Button Press the right SEEK button for the next selection on the CD. Press the left SEEK button to return to the beginning of the curr ent selection, or return to the beginning of the previous selection if the CD is within the first second of the current selection.
Supported Media (Disc T ypes) The MP3 file r ecording media supported by the radio are CDDA, CD-R, CD-RW , MP3, and CDDA+MP3. Supported Medium Formats (File Systems) The medium formats supported by the radio are ISO 9660 Level 1 and Level 2 and includes the Joliet extension.
Supported MP3 File Formats The radio will recognize only files with the *.MP3 exten- sion as MP3 files. Non-MP3 files named with the *.MP3 extension may cause playback problems. The radio is designed to r ecognize the file as an invalid MP3 and will not play the file.
Playback of MP3 Files When a medium containing MP3 data is loaded, the radio checks all files on the medium. If the medium contains a lot of folders or files, the radio will take mor e time to start playing the MP3 files.
Press and hold the INFO button again for three seconds to return to Љ elapsed time Љ display . Operation Instructions – Auxiliary Mode The auxiliary (AUX) jack is an audio input jack which allows .
radio system in your vehicle. Sirius will supply a wel- come kit that contains general information, including how to setup your on-line listening account. For further information, call the toll-fr ee number 888-539-7474, or visit the Sirius web site at www .
bikes should be placed as far r earwar d as possible, within the loading design of the rack. Do not place items directly on or above the antenna. Reception Quality Satellite reception may be interrupted due to one of the following reasons: • The vehicle is parked in an under ground parking structur e or under a physical obstacle.
INFO Button Pressing the INFO button will cycle the display informa- tion between Artist, Song T itle, and Composer (if avail- able). Also, pr essing and holding the INFO button for an additional three seconds will make the radio display the Song T itle all of the time (press and hold again to return to normal display).
SETUP Button Pressing the SETUP button allows you to select the following items: • Display Sirius ID number — Press the AUDIO/ SELECT button to display the Sirius ID number . This number is used to activate, deactivate, or change the Sirius subscription.
iPod®/USB/MP3 CONTROL — IF EQUIPPED NOTE: This section is for Uconnect® 130/230 radios only . For Uconnect® 430/430N, 730N, 731N, 735N or 431 touchscreen radio iPod®/USB/MP3 contr ol feature, refer to the separate Supplement Manual. iPod®/USB/MP3 control is available only if equipped as an option with these radios.
NOTE: The glove compartment will have a position where the iPod® or consumer electronic audio device cable can be r outed thr ough without damaging the cable when closing the lid. This allows r outing of the cable without damaging it while closing the lid.
Using This Feature By using an iPod® cable, or an external USB device to connect to the USB port: • The audio device can be played on the vehicle’s sound system, providing metadata (artist, track title, album, etc.) information on the radio display .
• T urning it clockwise (forwar d) by one click, while playing a track, skips to the next track or pr ess the VR button and say Љ Next T rack. Љ • T urning it counterclockwise (backward) by one click, will jump to the previous track in the list or press the VR button and say Љ Previous T rack.
• Pr ess the SCAN button to use iPod®/USB/MP3 de- vice scan mode, which will play the first 10 seconds of each track in the current list and then forward to the next song. T o stop SCAN mode and start playing the desired track, when it is playing the track, press the SCAN button again.
• During all List modes, the iPod® displays all lists in “wrap-around” mode. So if the track is at the bottom of the list, just turn the wheel backward (counterclock- wise) to get to the track faster .
CAUTION! • Leaving the iPod® or external USB device (or any supported device) anywhere in the vehicle in ex- treme heat or cold can alter the operation or dam- age the device.
Selecting A Different Audio Device 1. Pr ess the PHONE button to begin. 2. After the Љ Ready Љ pr ompt and following the beep, say Љ Setup Љ , then say Љ Select Audio Devices. Љ 3. Say the name of the audio device or ask the Uconnect® phone system to list the audio devices.
Getting Started • Screen(s) located in the overhead console : Unfold the overhead LCD scr een(s) by pushing the button on the overhead console behind the screen(s). • Cycle the ignition to the ON or ACC position. • Y our vehicle may be equipped with either a standar d DVD player or a Blu-ray Disc™ Player .
• The system can be controlled by the front seat occu- pants using either the touchscreen radio, the DVD or Blu-ray Disc™ Player , or by the rear seat occupants using the remote control. Blu-ray™ Player Play A Blu-ray Disc™ T o view a Blu-ray™ insert the disc into the Blu-ray VES™ disc Player .
When connecting an external source to the AUX input, be sure to follow the standard color coding for the VES™ jacks: NOTE: Certain high-end video games, such as Playsta- tion3 and XBox360 will exceed the power limit of the vehicle’s Power Inverter .
Using The T ouch-Screen Radio Controls 1. Pr ess the MENU hard-key on the radio faceplate. 2. T ouch the Rear VES soft-key to display the Rear VES Controls. If a channel list is displayed, press the HIDE LIST soft-key to display the Rear VES Contr ols screen.
Listen T o An Audio Source On Channel 2 While A Video Is Playing On Channel 1 Ensure the Remote Control and Headphone switch is on Channel 2. Using The Remote Control 1.
3. T o listen to an audio source on Channel 2 while a video is playing on Channel 1, touch the 2 soft-key and choose an audio source. T o exit touch the back arrow soft-key at the top left of the left screen. Dual Video Screen NOTE: T ypically ther e are two dif fer ent ways to operate the features of the V ideo Entertainment System (VES™).
NOTE: • Channel/Scr een 1 select mode information is shown on the left side of the screen. • Channel/Scr een 2 select mode information is shown on the right side of the screen. • The VES™ will retain the last setting when turned off. Using The T ouchscreen Radio Controls 1.
3. T ouch the 1 or 2 soft-key and then the DISC soft-key in the MEDIA column. T o exit touch the back arrow at the top left of the scr een. NOTE: • T o view a DVD on the radio pr ess the RADIO/MEDIA hard-key , on the radio faceplate, then touch the DISC tab soft-key and then the VIEW VIDEO soft-key .
Play A DVD Using The VES™ Player — If Equipped 1. Insert the DVD with the label facing up. The VES™ player automatically selects the appropriate mode after the disc is recognized and starts playing the DVD. NOTE: The VES™ player has basic DVD control func- tion such as Menu, Play , Pause, FF , R W and Stop.
NOTE: • Channel/Scr een 1 select mode information is shown on the left side of the screen. • Channel/Scr een 2 select mode information is shown on the right side of the screen. • The VES™ will retain the last setting when turned off. Using The T ouchscreen Radio Controls 1.
NOTE: • T o view a DVD on the radio press the RADIO/MEDIA hard-key , on the radio faceplate, then touch the DISC tab soft-key and then the VIEW VIDEO soft-key . • V iewing a DVD on the T ouchscr een radio scr een is not available in all states/provinces.
3. T o watch a Blu-ray Disc™ on Screen 2 for thir d row passengers, ensur e the Remote Contr ol and Head- phone switch is on Channel 2. Using The Remote Control 1.
• V iewing a Blu-ray Disc™ on the T ouchscr een radio screen is not available in all states/pr ovinces. If avail- able, the vehicle must be stopped and the shift lever must be in the P ARK position for vehicles with an automatic transmission. In vehicles with a manual transmission the parking brake must be engaged.
Using The T ouchscreen Radio Controls 1. Pr ess the MENU hard-key on the radio faceplate. 2. T ouch the Rear VES soft-key to display the Rear VES Controls. If a channel list is displayed, press the HIDE LIST soft-key to display the Rear VES Contr ols screen.
3. T o listen to an audio source on Channel 2 while a video is playing on Channel 1, touch the 2 soft-key and choose an audio source. T o exit touch the back arrow soft-key at the top left of the left screen. Important Notes For Dual Video Screen System • VES™ is able to transmit two channels of ster eo audio and video simultaneously .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Dodge Grand Caravan (2014) c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Dodge Grand Caravan (2014) - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Dodge Grand Caravan (2014), vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Dodge Grand Caravan (2014) va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Dodge Grand Caravan (2014), mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Dodge Grand Caravan (2014).
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Dodge Grand Caravan (2014). Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Dodge Grand Caravan (2014) ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
