Manuel d'utilisation / d'entretien du produit 1814 du fabricant DKS Enterprises
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Model 1814 Electronic Directory Telephone Entry System DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com Owner’s Manual P/N 1814-065 REV J, 4/07 Copyright 2001 DoorKing, Inc. All rights reserved.
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Use this manual with the following models only . All 1814 models with circuit board 1843 -010 REV A and B. DoorKing, Inc. reserves t he right to make chang es in the products described in thi s manual without notice and without obligation of DoorKing, In c.
TABLE OF CONTENTS Preface Important Notices .............................................................................................................. ........................................6 General Information ..................................
3.3 Programming Letters, Numbers and Messages 3.3.1 Programming Letters and Numbers ......................................................................................... 2 9 3.3.2 Programming the User Message ......................................
IMPORTANT NOTICE FCC - UNITED STATES This equipment has been tested and found to comply with the limits for a cla ss A digital device, pursuant to Part 15 of the FCC Rules and Reg ula tions. These limits are designed to provide reasonable protectio n against harmful interferen ce when the equipment is operated in a co mmercial environment.
IMPORTANT INFORMATION • Prior to beginning the in stallation of the teleph one entry system, we sug gest that you become familiar with the instruction s, illustrations, and wiring guidelines in t his manual. This will help insure that you installation is perform ed i n an efficient and professional man ner.
FEATURES • Can provide service for up to 3000 residents. • System keypad will emit DTMF tones after a call is answered allowing th e system to be used with auto-attendants, answeri ng machines, etc. This feature is av ailable with the following units only : Model 1814 with 1843-010 circuit bo ard, REV B or highe r.
SECTION 1 - INST ALLA TION Order your telephone li ne at least two weeks p rior to the planned inst allation date. This will assure that a phone line is available when the unit is installed. Th e telephone company will requi re the following information from you: Type: Touch Tone, Loop Start Ringer Equivalence: 0.
1.1.1 Surface Mount Units Surface mount units can be mounted dire ctly to a wall or pilaster, or can be post mounted using a DoorKing heavy-duty mounting po st (p/n 1200-047 and 1200-048). Be sure the unit is mounted securely and is not subje ct to vibration from clo sin g d oors or gates.
1.1.2 Surface Mount Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the option al recess- mounting box (p/n 1803-150). Be su re the unit is mounted securely and is n ot subject to vibration from closing doors or gates.
1.1.3 Flush Mount Units Flush mount units are installed into a wall with flu sh mount kits 1814-065 (stainless) or 1814 -066 (gold). Flush mount kits are not included with th e entry system. Fl ush mount units are not desig ned for direct exposure to th e weather.
1.1.4 Flush Mount Rough-in Box The flush mount installation kit has two parts; the rou gh-in box and the trim ring. The rough-i n box is installed first. 3.875 1.75 1.25 4.25 7.25 10.25 13.25 14.5 9.0 12.75 1.875 11.0 1.75 1.75 1.75 6.375 11.0 3.5 9.25 10-24 x 1.
1.1.5 Flush Mount Trim Ring Flush mount units can be mounted by using the 1814-06 5 (stainless) or 1814-066 (gold) mou nting kit. Flush mounting kits are not included with the unit. Flush mount units are not designed for dire ct exposure to the weather.
1.1.6 Flush Mount Surface Mounting Kit Flush mount units can be surface mounted by usin g the optional 1814 -152 surface mount trim ring. Flush mount units are not designed for direct exposure to the weath er. Be sure that the unit is securely mounted and is not subje ct to vibration fro m closing doors or gates.
1.1.7 Wall Mount Units Wall mount units (model s 1815 and 1817 only) are de signed to be mounted directly onto a wall without the need of cutting a large hole as is nece ssary with flush mount units. Wall mount units are not designed for dire ct exposure to the weather.
1.2 MEMORY CHIP INSTALLATION The telephone entry syste m is shipped with two me mory chips packaged in a sep arate box inside the shipping containe r. The memory chip s must be inst alled for the telephone ent ry system to op erate. CAUTION!! Do not install the m emory chips with po wer to the telephone entry sy stem turned on.
1.3 POSTAL LOCK INSTALLATION At some locations, such as gated communities, it will be necessary to prov ide access to the mail carrier so that they can d eliver the mail. Mail carr ier access will be provided by the installation of an Arrow Postal Lock.
SECTION 2 – WIRING Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelin es in this manual. This will help i nsure that you installation is performed in an efficient and professio nal manner.
16 VAC 20 VA 20 18 19 13 14 15 16 17 8 9 10 11 12 34 5 6 7 12 + - Back-up Battery Earth Ground Phone Wiring Maximum Distance 800 Feet 24 AWG 1600 Feet 22 AWG Power Wiring Maximum Distance 100 Feet 18A.
2.1 MAIN TERMINAL DESCRIPTION TERMINAL DESCRIPTION 1 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 2 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 3 Earth Ground Only.
2.2 RELAY WIRING (TYPICAL) 2.2.1 Controllin g a Single Door or Gate Relay 1 is typically used when the system will cont rol a single door or vehicular gate operat or. Note that the electric strike and magnetic lo ck are each powered by their o wn power supply.
2.2.2 Controllin g a Gate Operator and Pedestrian Gate (or Door) When controlling a gate op erator and pedestrian gate (or door), relay 1 is typicall y used to control the gate operator while relay 2 is typically used to contro l the door or gate. Note that the elect ric strike and the magnetic lock are powered fro m their own powe r supply.
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SECTION 3 – PROGRAMMING The DoorKing 1814 Tel ephone Entry System can be programme d from the front keypad on t he entry system, remotely from an off premise location using a touch tone telepho ne, or by using an IBM compatible AT keyboard. The master code c an only be programmed from the front keypad.
3.2 GENERAL PROGRAMMING 3.2.1 Master Code This programming step sets the system MASTER CO DE. T he master code is the fo ur-digit number required to gain access t o the system memory . You need to know the maste r code prior to programming the system with the PC, or to perform any of the programming functions on the following pages.
3.2.4 Relay Strike Time These steps will program Relay 1 a nd Relay 2 strike times. Strike times can be programmed from 1/4 second (enter 00 in step 4) up to 99 se conds by entering the desired time in seconds. Factory setting for relay strike times are: Relay 1 = 01, Relay 2 = 01.
3.2.7 Postal Switch This programming sequence sets that relay(s) will ac tivate when the postal sw itch input is activated on the telephone entry system. The system can be programmed so that only one relay will activate, or any combination of relays will activat e.
3.3 PROGRAMMING LETTERS, NUMBERS and MESSAGES The keypad on the 18 14 system has all the letters of the al phabet, the numbers 0 thro ugh 9, and a space key printed on it. This allows the keypad to be use d to program all names and nu mbers into the systems electroni c directo ry.
3.3.2 Programming the User Message The user message, followed by the instruction mess age, scrolls a cross the screen from right to left when the system is not in use. Both the user and instru ction message can be progra mmed to display your own message.
3.3.3 Programming the Instruction Message The instruction message scrolls across the screen from right to left when the system is not in use and follows the user message programmed in 3.3.2. The instruction message can be a maximum of 52 characters (spaces count as a character) and is ente red into the system memory in three blocks.
3.4 Programming Phone Numbers and Names Before beginning man ual programming of this teleph one entry system from the keypa d, it is strongly recommended that the resident log she ets in the back of this manual be com peted in their entirety.
3.4.1 Programming the Directory Code Length This programming seque nce sets the directory code length to 1 - 2 - 3 or 4 digits. If 11 or more resident names or telephone numbers are going to be pro grammed into the system, the directory code must be at least two-digit s.
3.4.3 Programming Area Codes Up to 10 different area cod es can be progra mm ed for any 10-digit or long dista nce calling requirements and will be reference d 0 through 9 (for a total of 10). The area codes will be entered as a four-digit number (1 + t he three digit area co de).
3.4.5 Programming Names In this section, names will be pro grammed into the system. Names are referenced to a phone number by entering the directory code th at t he person s pho ne number has been programmed to. 1. Press * 6 6 and enter the four-digit MASTER CO DE _ _ _ _ (beep).
3.4.8 Delete Area Codes This program sequen ce deletes area code num bers that have bee n programmed into the system. 1. Press * 2 4 and enter the four-digit MASTER CO DE _ _ _ _ (beep). 2. Enter the area code reference numb er (0 throu gh 9) _ then press * (beep).
3.5 FOUR-DIGIT ENTRY CODES Four-digit entry codes are entered on th e system keypad preced ed by # to allow the resident acce ss. Do not confuse four-digit entry codes with a fi ve-digit device code entered from a weigand keypad. 3.5.1 Programming Four-digit Entry Codes 1.
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SECTION 4 – ADJUSTMENTS 4.1 Speaker Volume 1. Open the front of the telephone entry system and locat e the spe aker volume adjustment. 2. Place a phone call from th e telephone entry system t o a resident. While they are talking, adjust the speaker volume potentiom eter for adequate sound.
4.6 Ring Pin 1. The ring pin is labeled RING on the control board. This shorting pin must be i nstalled to allow the system to answer any call s placed to it. If remote programming or remote rel ay operation is to be used, the shorting pin must be installed.
1814 Adjustment Locations CLICK SENS VOLUME FEEDBACK MASTER CODE RING PIN RLY 2 AUTO 1816 HF HS CONTRAST 41.
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SECTION 5 – OPERA TING INSTRUCTIONS 5.1 GUEST INSTRUCTIONS Instructions on the teleph one entry systems gui de guest on the usage of the system and how to locate and call the resi dent that they wish to visit. The 1814 system utilizes A and Z scroll buttons that a guest will use to l ocate the resident that they are wishing to visit.
5.2 RESIDENT INSTRUCTIONS Resident control of the door or gate that the tele phone entry syste m controls is limited to opening th e door or gate in response to a call from a guest, or they may open the door or gate by using thei r assigned four-di git entry code.
5.3 SYSTEM ADMINISTRATOR The administrator ca n perform the following operations fro m a remote location using a touch -tone telephone. You must know the phone numb er of the system and the system master code. 5.3.1 Opening from a Remote Location 1. Call the telephone number that the entry system is installe d on.
5.3.3 Relay Check The telephone entry sy stem can be called an d a che ck can be m ade to determine if any of the rel ays in the system are in a "hol d-open" mode. This chec k can be useful if your gat e (or door) is held o pen and you suspect that the telephone entry system relay may be the cause.
5.4 MISCELLANEOUS OPERATING INSTRUCTIONS 5.4.1 Talk Time The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001 is factory set to 4 minutes 15 seconds and cann ot be changed. These dire ctory code s should be reserved for use with management or emergen cy phone numbers that typically require longer talk times.
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SECTION 6 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it sh ould provide years of tro uble free servi ce. Maintenance is limited to updating the directory and phone nu mber and/or entry codes whe n residents move in or out.
SYMPTON POSSIBLE SOLUTION(S) Cannot get into programming mode. • Wrong master code entered. Start over. • Waiting too long between pushing bu ttons. Enter information quicker. • Keypad is not plugged into board correctly. Cable points down. • Memory chips are installed upside down.
SYMPTON POSSIBLE SOLUTION(S) Four-digit entry codes will not work. • Forgetting to press # first. • Re-program the entry code range s (3.5.4). Entry codes will not activate relay 1. • Re-program relay 1 low and high ranges (3.5.4). Entry codes will not activate relay 2.
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6.2 ACCESSORIES Surface Trim Ring Use to recess a surface mount unit into a wall or column. P/N 1803-150. Flush Kit Use to install flush style units into a wall or col umn. Kit include s rough in back box and trim ring. P/N 1814-165 comes with sta inless ste el trim ring.
6.3 LOG TABLES Complete the information i n the tables on the following p ages to maintain a record of th e information that has been programmed into the telephone e ntry system. Make copies of the resident log sheet so that y ou have enough t o complete a listing of all resid ents and data.
NAME AAC PHONE NUMBER DIR CODE Make additional copies of this table as needed. 55.
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Resident Instruction Sheet Your building / community has been equipped with a DoorKing Telephone Entry System that will provide communication for your guest from the lobby door / gat ed entrance to your home by use of the loca l tele phone network.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté DKS Enterprises 1814 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du DKS Enterprises 1814 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation DKS Enterprises 1814, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le DKS Enterprises 1814 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le DKS Enterprises 1814, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du DKS Enterprises 1814.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le DKS Enterprises 1814. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei DKS Enterprises 1814 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
