Manuel d'utilisation / d'entretien du produit Duo 322 du fabricant Dish Network
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Page i Content s Safety Instructions ................................. ............................ iii Chapter 1 - Introduction ................................... .................. 1 Welcome to DISH Netw orkTM ................ ............. .......
Content s Page ii Chapter 4 Reference .................. .......................................63 Troubleshooting Tables ................................ ................ ............. 63 Device Codes ...... ............. ................ ...........
Page iii Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with a dry cloth. 7. Do not block any ventilation openin gs.
Safety Page iv Safety Tip s • Unplug the receiver from the AC power outlet befor e cleaning. • The use of accessories or attachme nts not recommended by the receiver manufacturer will v oid the Limited W arranty . •D o not place the receiver in an enclosure such as a cabinet without proper ventilation.
Page 1 Chapter 1 Introduction We lcome to DISH Network TM Congratulations! Y ou are about to ex pe rience the excitement and convenience of Digital V ideo Broadcast - the digital transmission technology that allows the absolute best in picture and sound quality .
Page 2 Chapter 1 Introduction If Y ou Need More Assist ance If you need help after you read this guide, call your ne twork operator or the Commercial Customer Service Center at 1-800-454-0843. Quick S t art Guide After your system has bee n installed, order and w atch your program ming using the following steps: Ordering Y our Programming 1.
Page 3 Page 3 Quick S tart Guide 6. Press either SELECT or CANCEL to close the Important System Information screen. 7. Press GUID E . W ait a few minutes and the channels you purchased will turn from red to white, and can now be viewed. Finding Programs T o Watch First, make sure the receiver is turned on.
Page 4 Chapter 1 Introduction Quick T our of the Menus This tour guides you quickly through th e basic features available through the Main Menu . See Chapter 3, Using the System for more information about these and other features. 1. Press the MENU button to open the Main Menu .
Page 5 Page 5 Quick T our of the Menus This menu allows you to search for programming by Theme Categories . 5. Press the MENU button to go back to the Main Menu . 6. Press the 4 button to open the Favorites menu. This menu allows you to set up lists of your favorite channels to make finding what you want to watch more convenient.
Page 6 Chapter 1 Introduction This menu allows yo u to apply password-protected locks on programming based on rating, or even on a channel-by-channel basis. 9. Press MENU to go back to the Main Menu . 10. Press the 6 button to select t he System Setup option on the Main Menu .
Page 7 Page 7 About Satellite T elevision This menu is used for creating and changing timers used to trigger auto- matic channel changes, reminders, or VCR recordings.
Page 8 Chapter 1 Introduction Notes.
Page 9 Chapter 2 Receiver Description and Inst allation The Receiver Front Panel Smart Card Door Behind this door is a slot for a future smart card. No smart card is included with this receiver . Up and Down Arrow Buttons The UP and DOWN buttons change th e channe l on the rece iver .
Page 10 Chapter 2 Receiver Description and Installation The Receiver Back Panel Connections T ighten the connections by hand only . If you use a wre nch you might over -tighten the connectio ns and cause damage that would not be co vered by the Limited W arranty .
Page 11 Remote Control T elephone Jack Connect a telephone cable with a st andard RJ-1 1 teleph one connector to the receiver here, and then conn ect the cable to an active telephone line. Note : The receiver must be connected at all times to an active telephone li ne.
Page 12 Chapter 2 Receiver Description and Installation Remote Control Batteries The remote control comes with AAA batteries, which need to be installed when you first receive your system. When you replace old batteries, you shou ld replace all of the batteries.
Page 13 Remote Control Settings Remote Control Settings Change the Address The remote control and receiver can operate on any one of 16 addresses; however , they must both be on the same address for the remote to control the receiver . This section explains how to change the address in both devices.
Page 14 Chapter 2 Receiver Description and Installation Connecting Y our Receiver Connection Diagram Example The diagram below is an example of ho w to connect your rece iver , TV , and VCR. T ypical Connection Procedure T ighten all the coaxial cable conn ections only by hand.
Page 15 Performing the QAM Frequency Sca n Performing the QAM Frequency Scan Note : When you turn your receiver o n it may display the QAM Frequ ency Scan and Signal S trength screen automatically . If it does, then skip down to Step 5. 1. Press the MENU button to open the Main Menu .
Page 16 Chapter 2 Receiver Description and Installation 3. Select the Inst allation option on the System Setup Menu . The Insta llation and Setup Menu screen is displayed. 4. Select the QAM Scan/Signal option. The QAM Fre- quency Scan and Signal S trength screen is displayed.
Page 17 Performing the QAM Frequency Sca n 5. Select the Scan option. While scanning, the receiver displays the QAM Frequency Scan Progress screen. The scan can take a few minutes. Note : The receiver creates a table of available satellite transponders with the corresponding QAM frequencies.
Page 18 Chapter 2 Receiver Description and Installation Note : If the Results menu displays No T ransponders have been found , check your cable connections and re turn to step 5 to repeat the scan.
Page 19 Connecting Y our Receiver to a Phone Line Connecting Y our Rece iver to a Phone Line Yo u must keep your receiver connected to an active telephone line. Otherwise, you may not be able to order pay per vi ew prog rams or use all of t he DISH Interactive features.
Page 20 Chapter 2 Receiver Description and Installation Note : Usually , you need a telephone n u mber prefix only for busine ss installations. For most residential inst allations, all you need to do is set the telephone system type. 6. Move the high light to the Out side Line Prefix list.
Page 21 Chapter 3 Using the System Using the Remote Contro l This section describes how to us e t he remote control in the SA T mode to control your satellite receiver . If you wan t to use the remote to control your TV and other devices, see Contr ol Other Devices with the Remote later in this chapter .
Page 22 Chapter 3 Using the System Vo l u m e B u t t o n Press the minus (-) side of th is button to lower the TV sound. Press the plus (+) side of this button to raise the TV sound. Note : Y ou can program this button to control the volum e on a TV or amplifier .
Page 23 Using the Remote Control Page 23 • When a menu is open that includes a Help option, press this button to see help information for that menu. • Highlight a program in a Theme Categorie s list and then press this button for more information on that program.
Page 24 Chapter 3 Using the System Recover Button Press the RECOVER button if you accid entally change the channel or video input on your TV and cann ot get the picture back from your satellite rece iver .
Page 25 Using the Menus Page 25 Opening the Menus Y ou can open the m enus in either of two ways: • Press MENU to open the Main Menu , then select any of the other menus from the Main Menu . • Use the matching button on the remote control. For example, to open the Program Guide , press GUIDE .
Page 26 Chapter 3 Using the System Highlighting a Choi ce in a Menu List Use the ARROW buttons to move the highlight to the desired item in the list. The black arrows on the list sh ow where you can move the highlight. Selecting a Choi ce in a Menu List T o select a choice in a list, high light the choice and then press the SELECT button.
Page 27 Using the Program Guide Page 27 Using the Program Guide The on-screen Program Guide provides a complete listing of the available channels and programs. Y ou can use the Program Guide to change channels, to see what programs are scheduled, an d to buy pay per view programs.
Page 28 Chapter 3 Using the System Opening the Program Guide There are two ways to open the Program Guide : • Press the GUIDE button. • Press the MENU button and then select the Program Guide option. Selecting a Program in the Program Guide 1. Use the NUMBER PA D buttons to enter the desired channel number .
Page 29 Using the Browse Banner Page 29 Closing The Program Guide T o close the Program Guide and not change the ch annel, press the remote control CANCEL button. The receiver displays the program you were watching before you opened the Program Guide .
Page 30 Chapter 3 Using the System 2. Change the channel: • Enter the channel number for th e program that you want, using the NUM BER P AD buttons •P r e s s t h e UP or DOWN ARROW button to display the channel that you want. 3. Press the RIGHT ARROW button to display the next program.
Page 31 Ordering Pay Per V iew Programs Page 31 Ordering Pay Per Vi ew Programs 1. Highlight the desired pay p er view program in the Program Guide . The pay per view programs are liste d with the channel number as PPV in the Program Guide . Note : The appearance of this screen may be different on your receiver .
Page 32 Chapter 3 Using the System At the confirmation menu: 4. Select the Ye s option to confirm the purchase. The pay per view fee will be added to your bill. Select the No or Cancel option to cance l the purchase. Note : Once you confirm an o rder for a pay per view prog ram, you cannot cancel the order and you wi ll be billed for it.
Page 33 DISH Home Interact ive TV Applications Page 33 DISH Home Interactive TV Applications Press the DISH button on your remote control to use the Dish Home Interactive TV Applications . Y o u can order channe ls, check the news and weather , and even play games.
Page 34 Chapter 3 Using the System Creating or Changing a Favorites List Y ou can create, add channels to, and remove channels from, a Favorite s List . 1. Press the MENU button. 2. Select the Favorites option. 3. Select the Favorites List that you want to create or change.
Page 35 Using Favorites Lists Page 35 Making a Favori tes List Active If the Program Guide is open , press the GUIDE button to select the next Favorites List . Press the GUIDE button again to scan through all the available lists . Changing the Name of a Favorites List 1.
Page 36 Chapter 3 Using the System Using T imers Event timers let you to set up the receive r to tune in future programs and/or record them on a VCR. An “e vent” is a program, sports eve nt, pay per view movie or anything else on satellite TV .
Page 37 Using T imers Page 37 Before an Event Timer Operates Five minutes before an event timer op erates, the receiver displays a small blinking “clock” symbol on the TV sc reen. This symbol disappears when the program begins. While the symbol is displa yed, you may do either on e of the following.
Page 38 Chapter 3 Using the System 3. Select a T imer Frequency option. Notice that a check mark displays in the box selected. 4. Select the Create option to save the event timer. 5. The receiver d isplays a timer symbol in the Program Guide , and also when you press the INFO button to get information about the program.
Page 39 Using T imers Page 39 10. Select the Create Timer option. 1 1. T o create another event timer select the Create op tion again. Note : Y ou cannot set a manual event timer for a pay per view event. Quick Record Y ou can quickly create a one-time VCR Event T imer .
Page 40 Chapter 3 Using the System Maximum Number of Event Timers Y ou cannot create an unlimited number of event timers. If you try to create too many , the receiver displays a menu giving you the option to delete an existing timer . If you do not dele te an existing timer , you will not be able to create any new ones.
Page 41 Using T imers Page 41 9. Select the Create T imer option. 10. T o edit another event timer either highlight that timer and select the Edit option again, or i f yo u do not want to edit an other event timer , press the CANCEL button. Deleting an Event T imer 1.
Page 42 Chapter 3 Using the System Event Timer Performance wh en the Receiver is Off If the receiver i s of f at the time an Auto-T une or VCR Event Time r is scheduled to operate, the receiver will turn on.
Page 43 Setting Up a VCR for VCR T i mers Page 43 8. Make sure the VCR is turn ed on. Insert a rewound tape on which you want to record. Note : The receiver only starts and stops the VCR recording, but does not turn on the VCR. Y ou must turn on the VCR yourself.
Page 44 Chapter 3 Using the System When Y ou Have Locked the Receiver If you try to access a locked item or open the Parent al and System Locks menu, the receiver displays a message prompting you to enter the password. The receiver allows you three tries to enter the correct password.
Page 45 Using Locks Page 45 4. Enter and verify a password, using the number pad buttons. The receiver displays stars as you enter the digits of the password. 5. Memorize your password ! From now on, you must ente r this password to lock or unlock the receiver .
Page 46 Chapter 3 Using the System Use the following instructions to set program locks based on rating codes. When the rec eive r is locked, only someone who knows the password can watch these programs. 1. Press the MENU button. 2. Select the Locks option.
Page 47 Using Locks Page 47 Creating or Changi ng Channel Locks Note : You can lock any channel, includ ing pay per view chan nels. 1. Press the MENU button. 2. Select the Locks option. 3. If the receiver is locked, enter the password using the number pad buttons.
Page 48 Chapter 3 Using the System Locking or Unlocking the Front Panel Buttons This keeps anyone from changing the channel using the fro nt panel buttons, but it does not lock the remote control buttons. T o lock the receiver front pa nel buttons, do the following: 1.
Page 49 Using Locks Page 49 5. If the receiver is not locked, you must lock it to put the lock you just created into effect. Hiding and Unhiding Adult Channels This option keeps the Program Guide , Themes lists, and the Browse Banner from displaying adult channels.
Page 50 Chapter 3 Using the System Unhide Lock optio n. Changing the Receiver Password 1. Press the MENU button. 2. Select the Locks option. If the receiver is locked, ente r the password using the number pad buttons. The receiver displays stars (*) as you enter the digits of the password.
Page 51 Using Caller ID Page 51 Using Caller ID Caller ID displays on your TV the names of people as they call you if you subscribe to Caller ID from your local phone company . T o use this feature, make sure you hav e a phone line conn ected to the receiver and that the Caller ID feature is enabled.
Page 52 Chapter 3 Using the System T o T urn the Caller ID On and Off 1. Press MENU . 2. Select the System Setup option. 3. Select the Inst allation option. 4. Select the Caller ID option. The following screen wi ll display . 5. Highlight Enable Caller ID or Disable Caller ID and press the SELECT button .
Page 53 Changing Program Languages Page 53 2. Select the System Setup option. 3. Select the Inst allation option. 4. Select the Factory Default s option.The receiver displays a W arning message, pr ompting you to con firm that you want to reset the receiver .
Page 54 Chapter 3 Using the System Limited Mo de Y ou can program your remote contro l in limited mode to keep from accidentally changing the channel on your TV or VCR. When you use the remote to control your TV in limited mode, you will on ly be able to use the POWER , MUTE , and VO L U M E buttons.
Page 55 Control Other Devices with the Remote Page 55 Scan for Device Codes If the code for your device is not listed in the tables in Chapter 4 , use this procedure to scan the remote cont rol’s memory for the device code. 9. Turn the device b ack on and try some othe r buttons to make sure they work.
Page 56 Chapter 3 Using the System Check the Device Codes Y ou can find out what device code you’ve set for each remote mode. Control a TV (or a Second TV) TV Mode Button T o use the remote to ope rate a television, you must press the TV mode button to set the remote to TV mode.
Page 57 Control Other Devices with the Remote Page 57 Mute Button Press the MUTE button to turn off the s ound. Press it again to restore the sound. V olume Button Press the minus (-) side of this button to lo wer the sound volume. Press the plus (+) s ide of this button to raise the sound volume.
Page 58 Chapter 3 Using the System Y ou must use the remote control’ s VCR mode to control a DVD player . Power Button Press the blank POWER button to tur n the VCR ON or OFF . VCR/DVD Buttons •T h e RIGHT ARROW button is used to play , or to resume playing, a videotape or DVD.
Page 59 Control Other Devices with the Remote Page 59 Control a T uner or Amplifie r Some of the features described below may not apply to your tuner or amplifier . See the device ow ner ’ s manual for details about the device’ s features. If a remote control button is not described in this section, it does not work for a tuner or amplifier .
Page 60 Chapter 3 Using the System 3. Press the plus (+) side of the VO L U M E button. 4. Press the 0 number button. 5. Press the POUND ( # ) button. The AUX mode button flashes three times. 6. Press the SAT mode button. 7. Press the plus (+) and minus (-) sides of the VOLUME button .
Page 61 T esting the System Page 61 T esting the System St arting a T est 1. Press the MENU button. 2. Select the System Setup option. 3. Select the Diagnostics option. T elephone Connection T est This test checks that the receiver tele phone connection is correct.
Page 62 Chapter 3 Using the System Notes.
Page 63 Chapter 4 Reference T roubleshooting T ables Use these tables if yo u have problems using th e system befor e calling the Customer Service Center . Many problems arise from misunderstandings of how the system works, especially when you are just becoming familiar with it.
Page 64 Reference Chapter 4 On-Screen Messages This table describes some on-scree n me ssages in the order of their message numbers . Find the message number in the upper right corner of the message disp layed on your TV screen, and then find the matching number in this table.
Troubleshooting Tables Page 65 Using the Remote Control 026 The receiver may have temporarily lost the satellite signal. Wait a few minutes to see if the me ssage is removed. Make sure that all required cables are in place, a nd check that a ll cable connections are tight and dry (for outdoor cables).
Page 66 Reference Chapter 4 Hearing A Program W atching A Program Using the Menus Using the Program Guide or the Browse Banner What Is Happening Possible Reason What to Do There is a good p icture o n the TV set, but you do not hear any sound. You may have muted the sound, or set the volume so low that you cannot hear it.
Troubleshooting Tables Page 67 Using Locks Changing Channels Using Favorite List s When you are using the Program Guide or Browse B anner , some channels are missing. You may have applied a Favorite List other than the list named All Chan . You may have set up the Program Guide so that when the receiver is locked, the Guide hides adult channels.
Page 68 Reference Chapter 4 Buying a Pay Per V iew Program Using the T elephone for V oice/Data/F AX You try to ch ange the All Chan list or the All Sub list. The receiver displays an ERROR message. The receiver will not allow you to change the All Chan list or the All Sub list.
Troubleshooting Tables Page 69 Using Event Timers Your comput er or FAX machine was receiving a FAX or modem transmission, but an error occurred. The receiver may have tried to call the Customer Service Center to send pay per view pur chase info rmation dur ing the FAX or mode call.
Page 70 Reference Chapter 4 TV Codes Programming in AUX mode : Press 0 before entering the TV code. TV Codes A Mark 670 Action 662 Admiral 514, 521, 605, 668, 669, 675 Aiko 727 Aiwa 751 Akai 570, 573,.
Page 71 Device Codes VCR Codes Programming in AUX mode : Press 1 before entering the VCR code. Memorex 590, 627, 653, 654, 659, 675, 678, 720 MGA 504, 505, 506, 542, 571, 573, 627, 652, 653, 654, 656,.
Page 72 Reference Chapter 4 Craig 591, 658, 675, 676, 681, 685, 687, 688 Curtis Mathes 554, 592, 594, 605, 607, 675, 677, 678, 679, 683, 684 Daewoo 506, 534, 546, 547, 559, 588, 684 Daytron 546 Denon .
Page 73 Device Codes TV/VCR Combo Programming for combination d evices : Program the remote control in TV mode and then in VCR mode. DVD Player Codes Programming in AUX mode : Press 1 before entering the DVD code. T uner/Amplifier Codes Programming in AUX mode : Press 2 before entering the tuner/amplifier code.
Page 74 Reference Chapter 4 DVD/VCR Combo TV/DVD Combo Codes Programming for combination d evices : Program the remote control in TV mode and then in VCR (or AUX - press 1 before entering the DVD code) mode.
Page 87 Index A Audio Changing Program Languages 53 Automatic Event Timer 36 B Back Panel, Receiver 10 Banner, Browse 29 Banner, Program 29 Browse Banner Displayin g Informat ion on Ot her Programs 29.
Index Page 88 G Guide, Program 27 H Highlighting a Choice in a Menu List 26 Highlighting a Menu Option 25 I Information Problems and Solutions Tables 63 L Legal Notices 84 Lists of Choices in the Menu.
Page 89 Index Page 89 Control Buttons 9 Locking the Front Panel Control Buttons 48 Power Light 9 Smart Card Access Door 9 Remote Control 11 Device Codes, Check the 56 Device Codes, Scan for 55 Remote .
Index Page 90 Notes.
Page 91 Index Page 91 Notes.
Index Page 92 Notes.
Appendix Page 75 Limited W arranty This Limited Wa rranty is a legal doc ument. Keep it i n a safe place. Remember to ret ain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of war ranty.
Appendix Page 76 Legal Limit ations REPLACEMENT AS PROVIDED UNDER THIS W ARRAN TY IS YOUR EXCLUSIVE REMEDY . ECHOST AR SHALL NOT BE HELD LIABLE FOR ANY INCIDENT AL OR CONSEQUENTIAL DAMAGES FOR BREACH .
Page 77 Limited W arranty Page 77 Advance Exchange Program The Advance Exchange Program allows you to have replacement equipment shipped immediately to you (depending upon w here you live, it co uld take three to five business days).
Appendix Page 78 Residential Customer Agreement THIS RES IDENTIAL CU STOM ER AGREEMENT IS EFFECTIVE UNTIL REP LACED. THIS DOCUMENT DESCRIBES THE TERMS AND CONDITIONS UNDER WHICH DISH NETWORK WILL PROVIDE ITS SER V ICE TO YOU. IF YOU D O NOT ACCEP T THESE TERMS AND CONDITIONS, PLEASE NOTIFY US IMMEDIA TEL Y AND WE WILL CANCEL YOUR SER VICE.
Page 79 Residential Customer Agreement Page 79 C. Programming A vailability . Cert ain Services trans mit ted by us, including but not limited to some subscription Services, sporti ng events and broadcast network Services, may be blacked out in your area of reception.
Appendix Page 80 supplement the programming, p rogramming packages or other Services previously of fered that have been deleted, rearranged or otherw ise changed.
Page 81 Residential Customer Agreement Page 81 other requests f or credit, you can contact our Commerc ial Customer Service Center by telephone or in writing. Y ou must contact us within sixty (60) days of the time you receive the billing statement for which you are seeking corrections.
Appendix Page 82 4. EQUIPMENT A. In order to receive the Services it will be necessary for you to pu rchase or lease certain reception equipment consisting prim arily of a DISH Netw ork compatible satel lite receiver , and remote control ("Equipment").
Page 83 Residential Customer Agreement Page 83 B. Y ou shall notify us pro mptly of any defect in , damage to, or accident invo lving the equipment. All maintenance and repair of the equipment shall be performed by us or our designees. DISH Network may charge you for any repairs that are necessitated by any damage to, or misuse of, the Equipment.
Appendix Page 84 C. Applicable Law . This Agreement, including all matters relat ing to its validity , construction, performance and enforcement, shal l be governed by applicable federal law , the rules and regulat ions of the Federal C o mmunications Commission, and th e laws and regulations of the state and lo cal area where Service is provi ded.
Page 85 FCC Compliance Page 85 For earlier products, the REN is separately shown on the label. This equipment uses the following Universal Service Order Code (USOC ) jacks: RJ-1 1C.
Appendix Page 86 Refer t o T r oubleshooting in Chapter 4 for a detailed description of recommended customer actions. If none of the remedies on the previo us page stops the radio interference, you sh.
123698 Write the following information in the spaces provided below . Y o u may need to provide this information if you call the Service Center . T o get th e Conditional Access Numbers, display the Import ant System Information menu (see Ordering Y our Program Packages on p age 2).
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Dish Network Duo 322 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Dish Network Duo 322 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Dish Network Duo 322, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Dish Network Duo 322 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Dish Network Duo 322, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Dish Network Duo 322.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Dish Network Duo 322. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Dish Network Duo 322 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
