Manuel d'utilisation / d'entretien du produit HHB du fabricant Dell
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Dell PowerEdge M520 Systems Owner's Manual Regulatory Model: HHB Regulatory Type: HHB004.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Contents 1 About Your System...................................................................................................................... 7 Front-Panel Features And Indicators ..................................................................
Recommended Tools .............................................................................................................................................. 25 Removing And Installing A Blade .......................................................
Storage Controller Card .......................................................................................................................................... 52 Removing The Storage Controller Card ................................................
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1 About Your System Front-Panel Features And Indicators Figure 1. Front-Panel Features and Indicators 1. blade handle release button 2. hard drives/SSDs (2) 3.
Hard-Drive/SSD Indicator Patterns The hard-drive/SSD indicators display different patterns as drive events occur in the system. NOTE: The blade must have a hard drive/SSD or a hard-drive blank installed in each drive bay. Figure 2. Hard-Drive/SSD Indicators 1.
Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. • The Getting Started Guide provides an overview of system features, setting up your system, and technical specifications.
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2 Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Keystroke Description <F2> Enters the System Setup.
mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup. NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode.
System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings.
Menu Item Description System BIOS Version Displays the BIOS version installed on the system. System Service Tag Displays the system Service Tag. System Manufacturer Displays the name of system manufacturer. System Manufacturer Contact Information Displays the contact information of the system manufacturer.
Menu Item Description QPI Speed Allows you to set the QuickPath Interconnect data rate settings. By default, the QPI Speed option is set to Maximum data rate .
Menu Item Description Port B Auto enables BIOS support for the device attached to SATA port B. Off disables BIOS support for the device. By default, Port B is set to Auto . Boot Settings Screen Menu Item Description Boot Mode Allows you to set the boot mode of the system.
Menu Item Description Internal SD Card Redundancy If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is written to the active SD card. Data from this card is copied to the replacement SD card at the next boot.
System Profile Settings Screen Menu Item Description System Profile Allows you to set the system profile. If you set the System Profile option to a mode other than Custom , the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom .
Menu Item Description System Password Allows you to set the system password. This option is read-only if the password jumper is not installed in the system. Setup Password Allows you to set the setup password. This option is read-only if the password jumper is not installed in the system.
Menu Item Description Report Keyboard Errors Allows you to set whether keyboard-related error messages are reported during system boot. By default, the Report Keyboard Errors field is set to Report . F1/F2 Prompt on Error Allows you to enable or disable the F1/F2 prompt on error.
– Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (), (]), (`). A message prompts you to re-enter the system password. 6. Re-enter the system password that you entered earlier and click OK . 7. Select Setup Password , enter your system password and press <Enter> or <Tab>.
NOTE: You can disable password security while logging on to the system. To disable the password security, turn on or reboot your system, type your password and press <Ctrl><Enter>. Operating With A Setup Password Enabled If Setup Password is Enabled , enter the correct setup password before modifying most of the System Setup options.
Key Description NOTE: For the standard graphics browser only. <Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen exits the Boot Manager and proceeds with system boot. <F1> Displays the System Setup help file.
iDRAC Settings Utility The iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or disable various iDRAC parameters using the iDRAC Settings Utility. NOTE: Accessing some of the features on the iDRAC Settings Utility requires the iDRAC7 Enterprise License upgrade.
3 Installing Blade Components Recommended Tools You may need the following items to perform the procedures in this section: • #1 and #2 Phillips screwdrivers • T8 and T10 Torx drivers • Wrist grounding strap Removing And Installing A Blade CAUTION: Many repairs may only be done by a certified service technician.
Figure 3. Removing or Installing the Blade 1. blade handle 2. release button 3. blade 4. guide rail on enclosure 5. guide rail on blade (or blade blank) Installing The Blade 1. If you are installing a new blade, remove the plastic cover from the I/O connector(s) and save for future use.
Opening And Closing The Blade Opening The Blade CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Closing The Blade 1. Ensure that no tools or parts are left inside the blade. 2. Align the notches in the edges of the chassis with the cover alignment pins on the inner sides of the cover. 3. Lower the cover onto the chassis. 4. Slide the cover until it clicks into position.
Cooling Shroud The cooling shroud covers the memory modules and directs air flow in the system. Removing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician.
Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 7. Memory Socket Locations Memory channels are organized as follows: Processor 1 channel 1: memory sockets A1 and A4 channel 2: memory sockets A2 and A5 channel 3: memory sockets A3 and A6 Proc.
• Populate the sockets by highest rank count in the following order - first in sockets with white release levers and then black. For example, if you want to mix quad-rank and dual-rank DIMMs, populate quad-rank DIMMs in the sockets with white release tabs and dual-rank DIMMs in the sockets with black release tabs.
the total installed physical memory. Half of the installed memory is used to mirror the active DIMMs. In the event of an uncorrectable error, the system will switch over to the mirrored copy.
Table 2. Memory Configurations — Two Processors System Capacity (in GB) DIMM Size (in GB) Number of DIMMs Organization and Speed DIMM Slot Population 4 2 2 1R x8, 1333 MT/s 1R x8, 1600 MT/s A1, B1 8.
CAUTION: Handle each memory module only by the card edges, making sure not to touch the middle of the memory module or gold contacts. 5. Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. 6. Install the cooling shroud.
If a memory module blank is installed in the socket, remove it. Retain removed memory-module blank(s) for future use. CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the memory module.
3. Open the mezzanine card latch by pressing the ridged area on the latch with your thumb, and lifting the end of the latch. NOTE: Hold the mezzanine card by its edges only. 4. Lift the mezzanine card up and away from the system board. 5. Close the retention latch.
4. If present, remove the connector cover from the mezzanine card bay. NOTE: Hold the mezzanine card by its edges only. 5. Mezzanine cards are designed to fit in either card slot. Rotate the card to align the connector on the bottom of the mezzanine card with the corresponding socket on the system board.
Figure 10. Replacing the SD Card 1. SD card 1 2. SD card 2 3. management riser card 4. USB connector 5. SD card slot identification label Internal USB Key The blade provides an internal USB connector for a USB flash memory key. The USB memory key can be used as a boot device, security key, or mass storage device.
6. Close the blade. 7. Install the blade in the enclosure. 8. Enter the System Setup and verify that the USB key is detected by the system. Figure 11. Replacing the USB Memory Key 1. USB memory key connector 2. USB memory key SD vFlash Card Replacing The SD vFlash Card 1.
Figure 12. Replacing the SD vFlash Card 1. SD vFlash card 2. SD vFlash card slot 3. SD vFlash card slot identification label Processors Use the following procedure when: • Installing an additional processor • Replacing a processor Removing A Processor CAUTION: Many repairs may only be done by a certified service technician.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. 4. Loosen the retention sockets that secure the heat sink to the blade system board. 5. Remove the heat sink.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the socket when removing the processor out of the socket. 10. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.
4. If applicable, remove the socket protective cap from the processor shield. To remove the socket protective cap, push the cap from the inside of the processor shield and move it away from the socket pins.
Hard Drives/SSDs • The system supports up to two 2.5 inch SSD, SAS, or SATA hard drives. • All drives connect to the blade system board through the SAS/SATA/SSD backplane board. • Hard drives/SSDs are supplied in special hot-swappable drive carriers that fit in the drive bays.
3. hard-drive/SSD connector (on backplane) 4. hard-drive/SSD carrier handle Installing A Hard Drive/SSD CAUTION: When a replacement hot-swappable hard drive/SSD is installed and the blade is powered on, the drive automatically begins to rebuild.
Figure 16. Removing and Installing a Hard Drive/SSD in a Hard-Drive/SSD Carrier 1. hard drive/SSD 2. screw holes (4) 3. hard-drive/SSD carrier 4. screws (4) Installing A Hard Drive/SSD In A Hard-Drive/SSD Carrier 1.
CAUTION: You must note the number of each hard drive/SSD and temporarily label them before removal so that you can replace them in the same locations. CAUTION: To prevent damage to the hard drives/SSDs and the hard-drive/SSD backplane, you must remove the hard drives/SSDs from the blade before removing the hard-drive/SSD backplane.
5. Close the blade. 6. Install the blade in the enclosure. System Board Removing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 18. Removing and Installing the System Board 1. I/O connector cover 2. retention latch 3. system board 4. tabs on system chassis 5. slots in system board tray Installing The System Board 1. Transfer the following components to the new system board: a.
8. Remove the plastic I/O connector covers from the back of the blade. 9. Install the blade in the enclosure. 10. Import your new or existing iDRAC Enterprise license. For more information, see the iDRAC7 User's Guide , at support.dell.com/manuals .
Figure 19. Replacing the NVRAM Backup Battery 1. positive side of battery 2. negative side of battery connector Storage Controller Card Your system includes a dedicated expansion-card slot on the blade system board for the storage controller card that provides the integrated storage subsystem for your system’s hard drives.
Figure 20. Removing and Installing a Storage Controller Card 1. storage controller card 2. screws (2) 3. tabs (2) 4. connector Installing The Storage Controller Card 1. If installed, remove the storage controller blank. 2. Holding by its edges, position the storage controller card so that the card-connector aligns with the system board connector.
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4 Troubleshooting Your System Safety First—For You and Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Troubleshooting Hard Drives CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Troubleshooting An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
4. If there is a still a problem with the blade, remove and reinstall the blade in the enclosure. 5. Turn on the blade. 6. Run the appropriate diagnostic test.
5 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected devices.
6 Jumpers And Connectors System Board Jumper Settings CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
System Board Connectors Figure 21. System Board Connectors Table 4. System Board Connectors Item Connector Description 1 PWRD_EN, NVRAM_CLR System configuration jumpers 2 CPU2 Processor socket 2 3 A1,.
Item Connector Description 13 USB1 USB connector 14 BATTERY Connector for the 3.0 V coin cell battery Disabling A Forgotten Password The blade's software security features include a system password and a setup password. The password jumper enables these password features or disables them, and clears any password(s) currently in use.
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7 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2400 product family Memory Architecture 1600 MT/s, 1333 MT/s, or 1066 MT/s DDR3 and LV-DDR3 DIMMs Memory module s.
Mezzanine Cards Mezzanine slots Two mezzanine PCIe x8 Gen 3 slots supporting dual-port Gb Ethernet, 10 Gb Ethernet, FC8 Fibre Channel, or Infiniband mezzanine cards Video Video type Matrox G200 integrated with iDRAC Video memory 8 MB shared with iDRAC application memory Battery NVRAM backup battery CR 2032 3.
Environmental For temperatures between 40 °C and 45 °C, de-rate maximum allowable dry bulb temperature by 1 °C per 125 m above 950 m (1 °F per 228 ft).
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8 System Messages LCD Status Messages The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.
Error Code Message Information Action 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help . AMP0301 Message The system board < name > current is less than the lower warning threshold.
Error Code Message Information Details System board < name > current is outside of the optimum range. Action 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help .
Error Code Message Information LCD Message Disk drive bay < name > current is outside of range. Details Disk drive bay < name > current is outside of the optimum range. Action 1. Review system power policy. 2. Check system logs for power related failures.
Error Code Message Information Action 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help . AMP0315 Message System level current is greater than the upper critical threshold.
Error Code Message Information 3. Review system configuration changes. 4. If the issue persists, see Getting Help . AMP0320 Message Chassis power level current is greater than the upper warning threshold. Details Chassis power level current is outside of the optimum range.
Error Code Message Information Details The operating system or an application failed to communicate within the time-out period. The system was reset. Action Check the operating system, application, hardware, and system event log for exception events. ASR0002 Message The watchdog timer powered off the system.
Error Code Message Information Details The operating system or an application failed to communicate within the time-out period. The system was shutdown. Action Check the operating system, application, hardware, and system event log for exception events.
Error Code Message Information Details The system board battery is either missing, bad, or unable to charge due to thermal issues. Action Check system fans. Replace the system board battery. BAT0002 Message The system board battery has failed. LCD Message The system board battery has failed.
Error Code Message Information LCD Message Battery for disk drive bay < bay > is absent. Check battery. Details Verify the cable connection between the storage battery and the controller. Action Verify the storage battery installation. BAT0015 Message The < name > battery is low.
Error Code Message Information LCD Message CPU < number > has a thermal trip. Check CPU heat sink. Details The processor temperature increased beyond the operational range. Action Review logs for fan failures, replace failed fans. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat-sink.
Error Code Message Information Action 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Make sure the processor is seated correctly. 3. If the issue persists, see Getting Help . CPU0008 Message CPU < number > is disabled.
Error Code Message Information LCD Message CPU < number > temperature is outside of range. Check fans. Details System performance may be degraded. Action Check system operating environment, fans, and heat-sinks. CPU0104 Message CPU < number > temperature is outside of range.
Error Code Message Information damage to the processor or other electronic components in side the system. Action 1. Turn system off and remove input power for one minute. 2. Reapply input power and turn system on. 3. Ensure the processor is seated correctly.
Error Code Message Information 4. If the issue persists, see Getting Help . CPU0701 Message CPU < number > protocol error detected. LCD Message CPU < number > protocol error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor.
Error Code Message Information CPU0704 Message CPU < number > machine check error detected. LCD Message CPU < number > machine check error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor.
Error Code Message Information Action 1. Turn system off and remove input power for one minute. 2. Reapply input power and turn system on. 3. Ensure the processor is seated correctly. 4. If the issue persists, see Getting Help . CPU0804 Message The power input for CPU < number > voltage regulator module is outside of range.
Error Code Message Information Details System performance may be degraded or the system may fail to operate. Action If removal was unintended, check presence and reinstall. HWC1001 Message The < name > is absent. LCD Message The < name > is absent.
Error Code Message Information Action If removal was unintended, check presence, then reinstall or reconnect. HWC2006 Message The < name > is not installed correctly. LCD Message The < name > is not installed correctly. Check connection. Details The device may be necessary for proper operation.
Error Code Message Information HWC4000 Message A hardware incompatibility detected between BMC/iDRAC firmware and CPU. LCD Message Incompatibility between BMC/iDRAC firmware and CPU. Update firmware. Details A hardware incompatibility was detected between BMC/iDRAC firmware and Processor(s).
Error Code Message Information Action Check chassis fabric type in CMC GUI and compare to the type of IOM or mezzanine card. HWC5004 Message A link tuning failure detected on < name >. Details CMC has old firmware. After updating the firmware the CMC will recognize the device.
Error Code Message Information Details The IOM module performance may be impacted. Action If the issue persists, see Getting Help . HWC6000 Message The < name > controller is offline. Details Information and status from the controller is unavailable.
Error Code Message Information Action Review System Log or front panel for additional information. HWC7008 Message Server < number > health changed to a warning state from more severe state. Server < number > health changed to a critical state from a non-recoverable state.
Error Code Message Information MEM0002 Message Parity memory errors detected on a memory device at location < location >. Details The memory is operational. This an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules.
Error Code Message Information MEM0010 Message Memory device at location < location > is over heating. LCD Message Memory device < location > is over heating. Check fans. Details System performance is degraded. Action If unexpected, review system logs for power or thermal exceptions.
Error Code Message Information MEM1012 Message Memory device at location < location > is in a degraded state. Details The memory may not be operational. This an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules.
Error Code Message Information Action Review system logs for memory exceptions. reinstall memory at location < location > MEM1214 Message Memory redundancy is degraded. Details The memory may not be seated correctly, misconfigured, or has failed.
Error Code Message Information Action Review system event log for platform events capable of shutting the system down. OSE0005 Message Agent is not responding. Details Graceful shutdown request to an agent via the BMC did not occur due to a system hardware or software exception.
Error Code Message Information PCI1302 Message A bus time-out was detected on a component at bus < bus >device< device >function < func >. Details System performance may be degraded. The device has failed to respond to a transaction.
Error Code Message Information Action Cycle input power, update component drivers, if device is removable reinstall the device at the next scheduled service time. PCI1316 Message A bus uncorrectable error was detected on a component at bus < bus >device< device >function < func >.
Error Code Message Information PCI1344 Message An I/O channel check error was detected. LCD Message An I/O channel check error was detected. Power cycle system. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
Error Code Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. PCI1360 Message A bus fatal error was detected on a component at slot < number >. LCD Message Bus fatal error on slot < number >.
Error Code Message Information Details Either the BIOS, BMC/iDRAC, LOM, or NIC firmware is out of date and does not support FlexAddress. Action Update BIOS, BMC/iDRAC, LOM, and mezzanine card firmware.
Error Code Message Information Action Cycle input power, update component drivers, remove and reinstall the device at the next scheduled service time. PDR0001 Message Fault detected on drive < number >. LCD Message Fault detected on drive < number >.
Error Code Message Information Details The controller detected that the drive was removed. Action Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help . PDR1024 Message Drive mismatch detected for drive < number > in disk drive bay < bay >.
Error Code Message Information PST0132 Message CMOS failed. LCD Message CMOS failed. Power cycle system. Details System BIOS detected a failure with CMOS memory during system POST. Action Check system event log for CMOS battery exceptions. Remove and reapply input power.
Error Code Message Information Details System BIOS detected a parity error during post. Action Remove and reapply input power. If the issue persists, see Getting Help . PST0138 Message SuperIO failed. LCD Message SuperIO failure. Power cycle system. Details System BIOS detected a failure with the SIO.
Error Code Message Information PST0143 Message Intel Trusted Execution Technology (TXT) fatal error. LCD Message Intel Trusted Execution Technology (TXT) fatal error. Details TXT boot failed. This could be related to memory errors or an error with the system TXT configuration.
Error Code Message Information LCD Message Incorrect memory configuration. Review User Guide. Details System BIOS detected an invalid memory population. Action Reinstall memory to match supported memory configuration. PST0254 Message General failure after video.
Error Code Message Information PSU0004 Message The power input for power supply < number > is outside of the allowable range. LCD Message Power input for PSU < number > is outside of range. Check PSU cables. Details The operating requirements for the power supply may be found in this manual or on the power supply itself.
Error Code Message Information LCD Message PSU < number > is absent. Check PSU. Details The supply has been removed or has failed. Action 1. Remove and reinstall the power supply. 2. Check cables and subsystem components in the system for damage.
Error Code Message Information Details The current power operational mode is non-redundant because of a power supply exception, a power supply inventory change, or a system power inventory change. Action Check the event log for power supply failures. Review system configuration and power consumption.
Error Code Message Information Action If unintended, review system configuration changes and power policy. PWR1006 Message The system halted because system power exceeds capacity. LCD Message System power demand exceeds capacity. System halted. Details The system halted because system power exceeds capacity.
Error Code Message Information RFM1006 Message Removable Flash Media < name > is offline. Details At boot, the Card Identification (CID) signature of the card is different from the Non-volatile (NV) storage value or the card is the destination of a copy operation that is in-progress.
Error Code Message Information RFM1024 Message Removable Flash Media is offline. Details At boot, the Card Identification (CID) signature of the card is different from the Non-volatile (NV) storage value or the card is the destination of a copy operation that is in-progress.
Error Code Message Information RFM1205 Message Internal Dual SD Module is not redundant. Insufficient resources to maintain normal operations. LCD Message Internal Dual SD Module is not redundant. Insufficient resources. Check SD Card. Details The current operating configuration cannot maintain redundancy.
Error Code Message Information SEC0001 Message The drive bay is open. Details The drive bay is open. A drive may be added or removed. System performance may be degraded. Action Close the drive bay. Check system logs. SEC0002 Message The I/O card area is open.
Error Code Message Information SEC0033 Message The chassis is open while the power is off. LCD Message Intrusion detected. Check chassis cover. Details The chassis was opened while the power was off. System security may have been comprised. Action Close the chassis and verify hardware inventory.
Error Code Message Information Action Check system hardware inventory and software configuration. SEC0600 Message A secure mode violation detected. Details This may apply to a physical or remote access attempt. Action Check system logs for intrusion attempts, and ensure strong password policies.
Error Code Message Information Action If unintended, re-enable logging. SEL0006 Message All event logging is disabled. Details This message is displayed when all event logging has been disabled by the user. Action If unintended, re-enable logging. SEL0008 Message Log is full.
Error Code Message Information a platform event (such as power down, cycle, interrupt, and send alert). Action Review platform event configuration. SEL1211 Message The time-stamp clock could not be synchronized. Details The time stamp on system event log events may not correlate to the system time.
Error Code Message Information Details An action or failure has taken place that breaks CMC redundancy. Action Check the CMC network cables and network connections. Check that CMC firmware versions match. SEL1502 Message Chassis management controller (CMC) redundancy is degraded.
Error Code Message Information SWC4004 Message A firmware or software incompatibility detected between iDRAC in slot < number > and CMC. Details FlexAddress is not implemented in one of the versions of firmware. Action Check the firmware versions of iDRAC and CMC.
Error Code Message Information LCD Message System board < name > temperature is outside of range. Details Ambient air temperature is too warm or one or more fans may have failed. Action The system board < name > temperature is outside of the optimum range.
Error Code Message Information Details Ambient air temperature is too warm or one or more fans may have failed. Action The system board < name > temperature is outside of the optimum range. Check Fans. TMP0109 Message The memory module < number > temperature is greater than the upper critical threshold.
Error Code Message Information Action Check the system operating environment and review event log for fan failures. TMP0115 Message The < name > temperature is greater than the upper critical threshold. LCD Message The < name > temperature is outside of range.
Error Code Message Information LCD Message System inlet < name > temperature is outside of range. Check Fans. Details Ambient air temperature is too warm or one or more fans may have failed. Action Check the system operating environment and review event log for fan failures.
Error Code Message Information TMP0130 Message The control panel temperature is less than the lower warning threshold. LCD Message Control panel temperature is outside of range. Details Ambient air temperature is too cool. Action Check the system operating environment.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables.
Error Code Message Information If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables.
Error Code Message Information If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables.
Error Code Message Information 2. Re-seat the mezzanine card. 3. If the issue persists, see Getting Help . VLT0232 Message The mezzanine card < number > < name > voltage is greater than the upper warning threshold. Details System hardware detected an over voltage or under voltage condition.
Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).
9 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Dell HHB c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Dell HHB - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Dell HHB, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Dell HHB va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Dell HHB, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Dell HHB.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Dell HHB. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Dell HHB ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.