Manuel d'utilisation / d'entretien du produit DELL POWEREDGE R515 du fabricant Dell
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Dell PowerEdge R515 Sy stems Hardware Owner’ s Manual Regulatory Model E12S Series and E13S Series Regulatory T ype E12S002 and E13S002 book.book Page 1 Tues day, August 24, 2 010 1:47 PM.
Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followe d. WA RN I NG : A WARNING indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . . 11 Accessing Sy stem Feat ures During Startup . . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 LCD Panel Features (Optional) . . . . . . . . . . .
4 Contents Diagnostics Messages . . . . . . . . . . . . . . . . . . 55 Alert Messages . . . . . . . . . . . . . . . . . . . . . 55 Other Information Y ou May Need . . . . . . . . . . . . 56 2 Using the Sy stem Setup Program and UEFI Boot Manager . . .
Contents 5 Sy stem Utilities S creen . . . . . . . . . . . . . . . 72 Sy stem and Setup Password Features . . . . . . . . . 72 Using the Sy stem Password . . . . . . . . . . . . 72 Using the Setup Password . . . . . . . . . . . . . 75 Embedded Sy stem Management .
6 Contents Installing a Hard Drive . . . . . . . . . . . . . . . 89 Removing a Hard Drive From a Hard-Drive Carrier . . . . . . . . . . . . . . . . . 90 Installing a Hard Drive Into a Hard-Drive Carrier . . . . . . . . . . . . . . . . . 91 Internal Hard Drives .
Contents 7 Expansion Card Installation Guidelines . . . . . . 111 Installing an Expansion Card . . . . . . . . . . . . 113 Removing an Expansion Card . . . . . . . . . . . 115 Removing an Expansion-Card Riser . . . . . . . . 116 Installing an Expansion-Card Riser .
8 Contents Installing the Cont rol-Panel Mo dule–LED . . . . 139 Control Panel Assemb ly—LCD (Optional) . . . . . . . 140 Removing the Control Panel Display Module . . . . . . . . . . . . . . . . . . . . . . 140 Installing the Cont rol Panel Displa y Module .
Contents 9 T roubleshooting a W et Sy stem . . . . . . . . . . . . . 160 T roubleshooting a Damaged Sy stem . . . . . . . . . . 162 T roubleshooting the Sy stem Battery . . . . . . . . . . . 162 T roubleshooting Power Supplies . . . . . . . . . . . . 163 T roubleshooting Sy stem Cooling Problems .
10 Contents Selecting Devices for T esting . . . . . . . . . . . 179 Selecting Diagnostics Options . . . . . . . . . . 179 V iewing Information and Results . . . . . . . . . 180 6 Jumpers and Connectors . . . . . . . . . . . . 181 Sy stem Board Jumpers .
About Y our Sy stem 11 1 About Y our Sy stem Accessing Sy stem Features During Startup The followi ng keys troke s provide access to system features during startup. Key strok e Description <F2> Enters the System Setup program. See "Using the System Setup P rogram and UEFI Boot Manager" on page 57.
12 About Y our Sy stem Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and I ndicators (Eight–Hard-Drive Sy stem) Item Indicator , Button, or Connector Icon Description 1P o w e r - o n i n d i c a t o r / power button The power -on indicator lights when the system power is on.
About Y our Sy stem 13 2 NMI button Used to troubleshoot softwar e and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if dir ected to do so by qualified support personnel or by the operating system's documentation.
14 About Y our Sy stem Figure 1-2. Front-Panel Features and I ndicators (T welve–Hard-Drive Sy stem) 8 Har d drives Up to eight 3.5-inch or 2.5-inch, hot-swappable SAS or SA T A drives.
About Y our Sy stem 15 2 LED panel The LED panel has four diagnostic indicator lights that display error codes during system startup. See "Diagnostic Lights (Optional)" on page 25 . 3P o w e r - o n i n d i c a t o r / power button The power - on indicator lights when the syste m power is on.
16 About Y our Sy stem LCD Panel Features (Optional) NOTE: This sectio n is applicable onl y to eight–hard-drive sy stems. The system's LCD panel pro vides system inform ation and status and error messages to signify when the system is operating correctly or when the system needs attention.
About Y our Sy stem 17 Home Screen The Home screen displays user -configurable information about th e system. This screen is displayed during normal system operation when there ar e no status messages or errors present. When the system is in standby mode, the LCD backlight turns of f after 5 minutes of inactivity if ther e ar e no error messages.
18 About Y our Sy stem Setup Menu View Menu Option Description BMC or DR AC NOTE: If an iDRAC6 Express card is installed on the sy stem, the BMC option is replaced by DRAC. Select DHCP or Static IP to configur e the network mode. If Static IP is selected, the available fields are IP , Subn et ( Sub ), and Gateway ( Gtw ).
About Y our Sy stem 19 Hard-Drive Indicator Patterns Figure 1-4. Hard-Drive Indicators Number Displays the Asset tag or the Service T ag for the system. P ower Displays the power output of the system in BTU/hr or W atts. The display format can be configured in the Set home submenu of the Setup menu (see "Setup Menu" on page 18).
20 About Y our Sy stem Back-Panel Features and Indicators F igure 1-5 shows the controls, indicators , and connectors located on the back panel of the system.
About Y our Sy stem 21 Item Indicator , Button, or Connector Icon Description 1 Serial connector Connects a serial device to the system. 2 Video connector Connects a VGA display to the system. 3i D R A C 6 E n t e r p r i s e port (optional) Dedicated management port for the optional iDR AC6 Ent erprise card.
22 About Y our Sy stem 9S y s t e m s t a t u s indicator Lights blue during normal system operation. Both the systems management software and the identificat ion buttons located on the front and back of th e system can cause the indicator to flash blue to identify a particular system.
About Y our Sy stem 23 Guidelines for Connecting Optional External Devices • T urn off power to the system and e xternal devices befor e attaching a new e xternal device. T urn on any external devices befor e turning on the system (unless the documentation for th e device specifies otherwise).
24 About Y our Sy stem Power Indicator Codes The power supplies have an indicator that shows whether power is present or whether a power fault has occurred. • Not lit—A C power is not connected. • Gr een—In standby mode, indicates that a valid AC source is connected to the power supply , and that the powe r supply is operational.
About Y our Sy stem 25 Diagnostic Lights (Optional) NOTE: This section is applicable to twelve–hard-drive sy stems. The four diagnostic indicator lights on the system front panel display error codes during system startup. T able 1-1 lists the causes and possible corrective actions associate d with these codes.
26 About Y our Sy stem Har d drive failure. Ensur e that the disk ette drive and har d drive are properly connected. See "Har d Drives" on page 87 for information on the drives installed in your system. P ossible USB failur e. See "T roubleshooting a USB Device" on page 158.
About Y our Sy stem 27 LCD Status Messages (Optional) NOTE: This section is applicable only to eight–hard-drive sy stems. The system's control pan el LCD provides status messages to signify when the system is operating correctly or when the system needs attention.
28 About Y our Sy stem E1114 Ambient Temp exceeds allowed range. Ambient temperatur e has a reached a point outside of the allowed range. See "T roubleshooting System Cooling P roblems" on page 163. E1116 Memory disabled, temp above range. Power cycle AC.
About Y our Sy stem 29 E122A CPU # VTT Regulator failure. Reseat CPU. Specified processor VTT voltage r egulator has failed. Reseat the processor(s). See "T roubleshooting P rocessors" on page 174. If the problem persists, see "Getting Help" on page 187.
30 About Y our Sy stem E1410 System Fatal Error detected. Specified processor has a n internal error . The error may or may not have been caused by the processor . Remove AC power to the system for 10 seconds and restart th e system. If the probl em persists, see "Getting Help" on page 187.
About Y our Sy stem 31 E1420 CPU Bus parity error. Power cycle AC. The system BIOS has reported a processor bus parity error . Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 187.
32 About Y our Sy stem E1620 Power Supply # (### W) AC power error. Check PSU cables. Specified power supply's AC input is outside of the allowable range. Check the AC power source for the specified power supply . If the problem persists, see "T roubleshooting Po w e r S u p p l i e s " o n page 163.
About Y our Sy stem 33 E1711 PCI parity error on #. Review & clear SEL. The system BIOS has reported a PC I parity error on a component that r esides in PCI configuration space at bus ##, device ##, function ##. Remove and r eseat the PCIe e xpansion car ds.
34 About Y our Sy stem E1920 iDRAC6 Upgrade Failed The iDR AC6 Expr ess Car d is not installed properly or the card is bad. Reseat the iDR AC6 Express Car d. If the problem persists, see "Getting Help" on page 187. E1A14 SAS cable A failure.
About Y our Sy stem 35 E2012 Memory configured but unusable. Check DIMMs. Memory configured, but is unusable. See "T roubleshooting System Memor y" on page 165. E2013 BIOS unable to shadow memory. Check DIMMs. The system BIOS failed to copy its flash image into memory .
36 About Y our Sy stem E2018 Programmable Timer error. Power cycle AC. P rogrammable interval timer error . Remove AC power to the system for 10 seconds and restart th e system. If the probl em persists, see "Getting Help" on page 187. E2019 Parity error.
About Y our Sy stem 37 E201E POST memory test failure. Check DIMMs. BIOS POST memory test failur e. See "T roubleshooting System Memor y" on page 165. If the problem persists, see "Getting Help" on page 187. E2020 CPU configuration failure.
38 About Y our Sy stem E2112 Memory spared on DIMM ##. Power cycle AC. The system BIOS has spared the memory because it has determined the memory had too many errors. "##" repr esents the memory module implicated by the BIOS. Remove AC power to the system for 10 seconds and restart th e system.
About Y our Sy stem 39 Solving Problems Described by LCD Status Me ssages The code and te xt on the LCD can often specify a very pr ecise fault condition that is easily corr ected. F or example, if the code E1418 C PU_1_Presence appears, you know that a processo r is not installed in socket 1.
40 About Y our Sy stem Any of these actions will r emove fa ult messages, and r eturn the status indicators and LCD colors to the normal state. Mess ages will reappear under the following conditions: • The sensor returns to a normal state but fails again, resulting in an e wS E L e n t r y .
About Y our Sy stem 41 Alert! Node Interleaving disabled! Memory configuration does not support Node Interleaving. The memory configuration does not support node interleaving, or the configuration has changed (for example, a memory module has failed) so that node interleaving cannot be supported.
42 About Y our Sy stem BIOS MANUFACTURING MODE detected. MANUFACTURING MODE will be cleared before the next boot. System reboot required for normal operation. System is in manufacturing mode. Reboot to take the system out of manufacturing mode. BIOS Update Attempt Failed! Remote BIOS update attempt failed.
About Y our Sy stem 43 CPUs with different cache sizes detected. Mismatched processors have been installed in the system. Ensure th at all processors have the same cache size, number of cores and logical process ors, and powe r rating. Ensur e that the processors are properly installed.
44 About Y our Sy stem DIMM configuration on each CPU should match. Invalid memory configuration on a dual-processor system. The memory module configuration for each processor must be identical. Ensur e that the memory modules ar e installed in a valid configuration.
About Y our Sy stem 45 Keyboard fuse has failed Overcurr ent detected at the keyboa rd connector . See "Getting He lp" on page 187. Local keyboard may not work because all user accessible USB ports are disabled. If operating locally, power cycle the system and enter system setup program to change settings.
46 About Y our Sy stem Memory set to minimum frequency. The memory fr equency may be intentionally set lower for power conservation. If not an intention al setting, check any other system messages for possible causes. The curr ent memory configuration may support only the minimum frequency .
About Y our Sy stem 47 No boot sector on hard drive. Incorrect configuration settings in System Setup program, or no operating system on hard drive. Check the har d drive configuration settings in the System Setup program. See "Using the System Setup Pr o g r a m an d UEFI Boot Manager" on page 57.
48 About Y our Sy stem Read fault Requested sector not found The operating system cannot read from the har d drive, optical drive, or USB device, the system could not find a particular sector on the disk, or the requested sector is defective. Replace t he optical me dium, USB medium, or USB device.
About Y our Sy stem 49 The amount of system memory has changed Memory has been added or r emoved or a memory module may be faulty . If memory has been added or removed, this message is informative and can be ignor ed.
50 About Y our Sy stem Thermal sensor not detected on x A memory module without a thermal sensor is installed in the specified memory slot. Replace the memory module. See "System Memory" on page 104. Time-of-day clock stopped F aulty battery or faulty chip.
About Y our Sy stem 51 Unable to launch System Services image. System halted! System halted after F10 keystrok e because System Services image is either corrupted in the system firmware or has been lost due to system board r eplacement. The optional iDR AC6 Enterprise card flash memory or BMC SPI flash may be corrupted.
52 About Y our Sy stem Unsupported memory configuration. DIMM mismatch across slots detected: x , x , ... Invalid memory configuration. Memory modules are mismatched in the specified slots. Ensur e that the memory modules ar e installed in a valid configuration.
About Y our Sy stem 53 Warning! Power required exceeds PSU wattage. Check PSU and system configuration. Warning! Performance degraded. CPU and memory set to minimum frequencies to meet PSU wattage. System will reboot. The system configuration of processor(s), memory modules, and expansion cards may not be supported by the power supplies.
54 About Y our Sy stem Write fault Write fault on selected drive F aulty USB device, USB medium, optical drive assembly , har d drive, or hard drive subsystem. Replace the USB medium or device. Ensure that the USB, SAS backplane , or SA T A cables are properly connected.
About Y our Sy stem 55 W arning Messages A warning me ssage aler ts you to a p o ssible problem and prom pts you to r espond before the system continues a task. F or example, befor e you format a disk ette, a message warns you that you may lose all data on the disk ette.
56 About Y our Sy stem Other Information Y ou May Need WA RN I NG : See the safety and regulatory info rmation that shipped with your sy stem. Warranty information may be included within this document or as a separate document. • The rack documentation included with your rack solu tion describes how to install your syste m into a rack.
Using the Sy stem Setup Program and UEFI Boo t Manager 57 2 Using the Sy stem Setup Program and UEFI Boot Manager The System Setup program is the B IOS program that enables you to manage your system hardwar e an d specify BIOS-level o ptions.
58 Using the Sy stem Setup Program and UEFI Boot Manag er Entering the Sy stem Setup Program 1 T urn on or restart your system. 2 P ress <F2> after you see the following message: <F2> = System Setup NOTE: The sy stem does not respond until the USB keyboard is active.
Using the Sy stem Setup Program and UEFI Boo t Manager 59 Sy stem Setup Options Main Screen Figure 2-1. Sy stem Setup Program Ma in Screen NOTE: The options for the Sy stem Setup program change based on the sy stem configuration.
60 Using the Sy stem Setup Program and UEFI Boot Manag er SA T A Settings (Optional) See "SA T A Settings Screen (Optional)" on page 62. Boot Settings See "Boot Settings Screen" on page 63. Integrated Devices See "Integrated Devices Scr een" on page 64.
Using the Sy stem Setup Program and UEFI Boo t Manager 61 Memory Settings Screen Processor Settings Screen Option Description System Memory Size Displays the system memory size. System Memory T ype Displays the sys tem memory type. System Memory Speed Displays the syst em memory speed.
62 Using the Sy stem Setup Program and UEFI Boot Manag er SA T A Settings Screen (Optional) DR AM P r efetcher ( Enabled default) When Enabled , it turns on the DR AM prefetch unit in the Northbridge. When Disabled , it prevents DR AM refe rences from triggering DR AM prefetch r equests.
Using the Sy stem Setup Program and UEFI Boo t Manager 63 Boot Settings Screen Po r t D ( Off default) Au to enables BIOS support for th e device attached to SA T A port D. Off disables BIOS support for the device. Po r t E ( Off default) Au to enables BIOS support for th e device attached to SA T A port E.
64 Using the Sy stem Setup Program and UEFI Boot Manag er Integrated Devices Scre en Option Description Integrated SAS Controller ( Enabled default) Enables or disables the i ntegrated storage controller . User Accessib le USB Po r t s ( All P orts On default) Enables or disables the user -a ccessible USB ports.
Using the Sy stem Setup Program and UEFI Boo t Manager 65 PCI IRQ Assignments Screen Serial Communication Screen Option Desc ription Embedded X -tr eme PCI Adapter ( IRQ 5 default) Use the <+> and <-> k eys to manually select an IRQ for a given device, or select Default to allow the BIOS to select an IRQ value at system startup.
66 Using the Sy stem Setup Program and UEFI Boot Manag er Embedded Server Mana gement Screen Fa i l s a f e B a u d R a t e ( 115200 default) Displays the failsafe baud rate used for console redir ection. BIOS attempts to dete rmine the baud rate automatically .
Using the Sy stem Setup Program and UEFI Boo t Manager 67 Power Manage ment Screen Sy stem Secu rity Screen Option Desc ription Po w e r Management ( OS Control default) Options ar e OS Control , Active P ower C ontroller , Custom , or Maximum P erformance .
68 Using the Sy stem Setup Program and UEFI Boot Manag er Setup P assword Restricts access to the System Setup program by using a setup passwor d. NOTE: See "Using the Sy stem Password" on page 72 for more information.
Using the Sy stem Setup Program and UEFI Boo t Manager 69 Exit Screen P ress <Esc> to exit the System Setup program; the Exit s creen displays: • Save changes and exit • Discard changes and exit • Return to Setup P ower Button ( Enabled default) If Enabl ed , the power button can turn the system's power off and on.
70 Using the Sy stem Setup Program and UEFI Boot Manag er Entering the UEFI Boot Manager NOTE: Operating sy stems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x 64 version) to be installed from the UEFI boot mode. DOS and 32-bit operat ing sy stems can only be installed from the BIOS boot mode.
Using the Sy stem Setup Program and UEFI Boo t Manager 71 UEFI Boot Manager Screen UEFI Boot Settings Screen Option Desc ription Continue The system attempts to boot to devices starting with the first item in the boot or der .
72 Using the Sy stem Setup Program and UEFI Boot Manag er Sy stem Utilities Screen Sy stem and Setup Password Features NOTE: For a forgotten password, see "D isabling a Forgotten Password" on page 184. Y our system is shi pped without the sy stem passwor d feature enabled in BIOS.
Using the Sy stem Setup Program and UEFI Boo t Manager 73 When a system password is not assigned and the password jumper on the system board is in the enabled position, System P assword is Not Ena bled and P assword Status is Unlocked . T o assig n a system passwo rd: 1 Ve r i f y t h a t Pa s s w o r d S t a t u s is Unlocked .
74 Using the Sy stem Setup Program and UEFI Boot Manag er T o disable the passwor d security : 1 T urn on or reboot your system by pressing <Ctrl><Alt><Delete>. 2 T ype your password and press <Ctrl><Enter>. When P assword Status is Loc ke d , you must type the password and pr ess <Enter> when prompted at reboot.
Using the Sy stem Setup Program and UEFI Boo t Manager 75 Using the Setup Passwor d Assigning a Setup Password Y ou can assign a setup passwor d only when the Setup P a ssword is Not Enabled . T o assign a setup password, highlight the Setup P assword option and press the < +> or <–> key .
76 Using the Sy stem Setup Program and UEFI Boot Manag er Deleting or Changing an Existing Setup Pas sword 1 Enter the System Setup program and select System Securit y . 2 Highlight Setup P assw ord , pr ess <Enter> to acce ss the setup passwor d window .
Using the Sy stem Setup Program and UEFI Boo t Manager 77 Baseboard Management Controller Configuration NOTE: If an iDRAC6 Express card is installed on the sy stem, the BMC utility is replaced by the iDRAC6 utility . The BMC enables configuring, monitoring , and r ecovery of syste ms remot ely .
78 Using the Sy stem Setup Program and UEFI Boot Manag er iDRAC6 Configuration Utility The iDRA C6 Configuration Utility is a pr e-boot configuration environment that allows you to view and set parame ters for the optional iDR AC6 and for the managed server .
Installing Sy stem Components 79 3 Installing Sy stem Components Recommended T ools • K ey to the system keylock • #1 and #2 Phillips screwdrivers • T10 T orx screwdriver • W rist g rounding strap Inside the Sy stem CAUTION: Many repairs may only be done by a certified service technician.
80 Installing Sy stem Components Figure 3-1. Inside the Sy stem (Eight–Hard-Drive Sy stem) 1 control panel board 2 SAS backplane 3 power supply cooling fan 4 expansion-card riser 5 power supply bay .
Installing Sy stem Components 81 Figure 3-2. Inside the Sy stem (T welve–Hard-Drive Sy stem) 1 power supply cooling fan 2 internal hard drives (2) 3 expansion-card riser 4 power supply bay s (2) 5 cooling shroud 6 heat sink/processor (2) 7 memory modules (8) 8 sy stem cooling fans (4) 9 SAS backplane 10 hard drives (12) 5 4 8 9 10 7 1 3 6 2 book.
82 Installing Sy stem Components Front Bezel (Optional) A lock on the bezel rest ricts access to the power button, optical drive, and hard drive(s). The LCD panel and navigation buttons ar e accessible through the front bezel. Removing the Front Bezel 1 Using the system key , unlock the bezel.
Installing Sy stem Components 83 Installing the Front Bezel 1 Hook the right end of the bezel onto the chassis. 2 F it the free end of the bezel onto the system. 3 Secur e the bezel with the keylock. See F igur e 3-3. Opening and Closing the Sy stem WA RN I NG : Whenever you need to lift the sy st em, get others to assist you.
84 Installing Sy stem Components Figure 3-4. Removing and Replacing the Sy st em Cover (Eight–Hard-Drive Sy stem) 1 sy stem cover latch 2 latch release lock 1 2 book.
Installing Sy stem Components 85 Figure 3-5. Removing and Replacing the Sy st em Cover (T welve–Hard-Drive Sy stem) Closing the S y stem 1 Lift the latch on the system cover .
86 Installing Sy stem Components Cooling Shroud The cooling shroud directs airflow from the cooling fans over the system processor(s) and mem ory module(s). Removing the Coolin g Shroud CAUTION: Many repairs may only be done by a certified se rvice technician.
Installing Sy stem Components 87 Installing the Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by th e online or telephone service and support team.
88 Installing Sy stem Components Figure 3-7. Removing and Installing a Hard-Drive Blank Installing a Hard -Drive Blank Align the hard-drive blank with the dr ive bay and insert the blank into the drive bay until the release lever clicks into place. See F igure 3-7.
Installing Sy stem Components 89 Figure 3-8. Removing and Installing a Hard Drive Installing a Hard Drive CAUTION: Use only hard drives that have been tested and approved for use with the SAS/SA T A backplane. CAUTION: When installing a hard drive, ensure t hat the adjacent drives are fully installed.
90 Installing Sy stem Components 4 W ith the lever on the har d drive carrier open, slide the har d drive into the drive bay unt il the carrier contacts the backpl ane.
Installing Sy stem Components 91 Installing a Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the hard-drive carrier with the connector end of the drive at the back. See F igure 3-9. 2 Align the holes on the hard drive with the holes on the hard-drive carrier .
92 Installing Sy stem Components Figure 3-10. Removing and Installing an Internal Hard-Drive Bay 1 internal hard drives (2) 2 release latch 3 internal hard-drive bay 4 support bracket 2 3 1 4 book.
Installing Sy stem Components 93 Installing an Internal Hard-Drive Bay CAUTION: M any repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as autho rized in your product documentation, or as directed by the online or telephone service and support team.
94 Installing Sy stem Components Figure 3-11. Removing and Installing an Internal Hard Drive From the Internal Hard-Drive Bay *Screws ar e supplied along with the hard drives or dered from Dell.
Installing Sy stem Components 95 Optical Drive (Optional) An optional slimline S AT A DV D - R O M o r DV D + / -RW optical drive slides into the front panel and connects to the SA T A controller on the system boar d. NOTE: The twelve–hard-drive sy stems support only an externa l USB optical drive.
96 Installing Sy stem Components Figure 3-12. Removing and In stalling the Optical Drive Installing an Optical Drive CAUTION: Many repairs may only be done by a certified se rvice technician.
Installing Sy stem Components 97 6 Slide in the optical drive unti l the latch snaps into place. 7 Connect the optical drive cable to the back of the drive. Y ou must route these cables properly through the tabs on the system chassis to prevent them from being pinched or crimped.
98 Installing Sy stem Components Removing a Cooli ng Fan WA RN I NG : The cooling fan can continue to spin for some time after the sy stem has been powered down. Allow time for the fan to stop spinning before removing it from the sy stem. WA RN I NG : Do not attempt to operate the sy stem without the cooling fans.
Installing Sy stem Components 99 Figure 3-13. Removing and Installing a Fan (Eight–Hard-Drive Sy stem) 1 fans (5) 2 release tab 3 fan cable 1 2 3 book.
100 Installing Sy stem Components Figure 3-14. Removing and Installing a Fan (T welve–Hard-Drive Sy stem) 1 fans (5) 2 release tab 3 fan cable 1 2 3 book.
Installing Sy stem Components 101 Installing a Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by th e online or telephone service and support team.
102 Installing Sy stem Components Power Supplies Y our system supports 750 W power supply . NOTE: The maximum output power (shown in watts) is listed on the power supply label. If two power supplies ar e installed, the second power supply provides hot-swappable, power redundancy .
Installing Sy stem Components 103 Figure 3-15. Removing and Installing a Power Supply Installing a Power Supply 1 V erify that both power supplies ar e of the same type and have the same maximum output power . NOTE: The maximum output power (show n in watts) is listed on the power supply label.
104 Installing Sy stem Components 3 Connect the power cable to the power s upply and plug the cable into a power outlet. CAUTION: When connecting the power cable, secur e the cable with the V elcro strap.
Installing Sy stem Components 105 The maximum memory that is supported on your system varies accor ding to the types an d sizes of memory modules being use d: • Single-rank, dual-rank, and qu ad-rank RDIMMs o f sizes 2 GB, 4 GB, 8 GB, and 16 GB are supporte d for a total of up to 128 GB.
106 Installing Sy stem Components – F or dual-rank memory modules: • One memory module per chan nel supports up to 1333 MHz. • T wo memory modules per channel support up to 1067 MHz. – F or quad-rank memory modules: • One memory module per chan nel supports up to 1333 MHz.
Installing Sy stem Components 107 T able 3-1. Sample RDIMM Single- and Dual-Rank Memory Configurations (Per Processo r) Memory Module Size Memory Sockets Single Processor Dual Processor 13 24P h y s i.
108 Installing Sy stem Components Installing Memory M odules WA RN I NG : The memory modules are hot to the touch for some time after the sy stem has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module.
Installing Sy stem Components 109 Figure 3-16. Removing and Installing a Memory Module 7 Align the memory module's edge conn ector with the alignment key of the memory module socket, and insert the memory module in the socket.
110 Installing Sy stem Components 12 Reconnect the system to its electric al outlet and turn the system on, including any attached peripherals. 13 Start up the system, press <F2> to enter the System Setup program, and check the System Memory settings on the main System Setup screen.
Installing Sy stem Components 111 6 Replace the cooling shroud. See "I nstalling the Cooling Shroud" on page 87. 7 Close the system. See "Closing the System" on pa ge 85. 8 Reconnect the system and peripherals to their power sources, and tur n them on.
112 Installing Sy stem Components T able 3-4. Expansion-Card Installation Priority for Riser 2 T able 3-3. Expansion-Card Installation Priority for Riser 1 Card Priority Card T ype Slot Priority Max A.
Installing Sy stem Components 113 Installing an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
114 Installing Sy stem Components Figure 3-17. Removing and Installing an Expansion Card 9 Connect any cables to the expansion card. 10 Close the system. See "Closing the System" on page 85. 11 Reconnect the system to its electric al outlet and turn the system on, including any attached peripherals.
Installing Sy stem Components 115 Removing an Ex pansion Card CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
116 Installing Sy stem Components Removing an Expan sion-Card Riser CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou should only perform troubleshooting and simple repairs as authorize d in your product documentation, or as directed by the online or telephone service and support team.
Installing Sy stem Components 117 Figure 3-18. Removing and Installing an Expansion-Card Riser 1 integrated storage controller slot 2 riser guides (2) 3 expansion-card riser 4 expansion card slot 5 riser guide posts (2) 6 expansion-card riser slots (2) 6 1 2 3 5 4 book.
118 Installing Sy stem Components Installing an E xpansion-Card Rise r CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou should only perform troubleshooting and simple repairs as authorize d in your product documentation, or as directed by the online or telephone service and support team.
Installing Sy stem Components 119 Integrated Storage Controller Card Y our system includes a dedicated expa nsion-car d slot on the riser for an integrated SAS or RAID controller car d that provides the integrated storage subsystem for your system’s hard dr ives.
120 Installing Sy stem Components Figure 3-19. Removing and Instal ling the Storage Controller Card 1 storage connector 2 expansion-card riser 3 storage controller card 4 storage controller card cable 5 SAS data cable connector 6 release lever (blue) 1 2 3 6 5 4 book.
Installing Sy stem Components 121 Installing the Stor age Controller Card CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
122 Installing Sy stem Components 10 Replace the expansion card. See "Installing an Expansion Card" on page 113. 11 Close the system. See "Closing the System" on page 85. 12 Reconnect the system to its electric al outlet and turn the system on, including any attached peripherals.
Installing Sy stem Components 123 Figure 3-20. Removing and Inst alling an iDRAC6 Express Card 7 Reinstall all expansion cards in the expa nsion-car d riser . See "Installin g an Expansion Card" on page 113. 8 Close the system. See "Closing the System" on pa ge 85.
124 Installing Sy stem Components 3 P ull back slightly on the retention standoff tab at the front edge of the car d and gently lift the car d off the r etention standoff. See F igure 3-20. As the holder r eleases from the st andoff, the connector under the car d disengages from the system boar d connector .
Installing Sy stem Components 125 Figure 3-21. Removing and Instal ling an iDRAC6 Enter prise Card 7 If applica ble, install the VFlash med ia card. See "Installing a VFlash Media Card " on page 127. 8 Close the system. See "Closing the System" on pa ge 85.
126 Installing Sy stem Components Removing an iDRAC6 Enterprise Card CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou should only perform troubleshooting and simple repairs as authorize d in your product documentation, or as dir ected by the online or telephone service and support team.
Installing Sy stem Components 127 VFlash Media (Optional) The VFlash media car d is a Secur e Di gita l (SD) card that plugs i nto th e iDR AC6 Enter prise card at the back corner of the system. Installing a VFlash Media Card 1 Locate the VFlash media slot at the back of the system.
128 Installing Sy stem Components 4 Insert the USB memory key into the USB connector . See F igure 3-22. 5 Close the system. See "Closing the System" on page 85. 6 Reconnect the system to its electric al outlet and turn the system on, including any attached peripherals.
Installing Sy stem Components 129 3 Open the system. See "Opening the System" on page 83. 4 Remove the cooling shroud. See "R emoving the Cooling Shro ud" on page 86. WA RN I NG : The heat sink and processor are hot to touch for some time after the sy stem has been power ed down.
130 Installing Sy stem Components Figure 3-23. Removing and Installing the Heat Sink 10 Rotate the processor shield upward and out of the way . See F igure 3-24. 11 Lift the processor out of the sock et and leave the r elease lever up so that the socket is r eady for the new processor .
Installing Sy stem Components 131 Figure 3-24. Removing and Installing a Processor 1 processor 2 processor shield 3 notch in processor 4 socket key 5 ZIF socket 6 socket-release lever 2 1 6 3 4 5 book.
132 Installing Sy stem Components Installing a Proc essor CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou should only perform troubleshooting and simple repairs as authorize d in your product documentation, or as dir ected by the online or telephone service and support team.
Installing Sy stem Components 133 10 Using a #2 Phillips screwdriver , tighten the heat-sin k re tention screws. See F igure 3-23 . 11 Replace the cooling shroud. See "I nstalling the Cooling Shroud" on page 87. 12 Close the system. See "Closing the System" on pa ge 85.
134 Installing Sy stem Components Figure 3-25. Replacing the Sy stem Battery 4 If installed, remove the e xpansion card from the e xpansion-card slot. See "Removing an Expa nsion Card" on page 115. 5 If installed, r emove the storage cont roller card.
Installing Sy stem Components 135 9 P r ess the battery toward the negative side of the connector and lift it out of the securing tab. 10 Support the battery connecto r by pressing down firmly on the positive side of the connector .
136 Installing Sy stem Components RAID Battery (Optional) Removing the RAID Battery CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou should only perform troubleshooting and simple repairs as authorize d in your product documentation, or as dir ected by the online or telephone service and support team.
Installing Sy stem Components 137 Installing the RAID Battery CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
138 Installing Sy stem Components 5 Remove the scr ew securing the power button boar d to the control-panel module. See F igure 3-27. 6 Remove the power button boar d and power button from the control-panel module.
Installing Sy stem Components 139 Installing the Control-Panel Module–LED CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
140 Installing Sy stem Components Control Panel Assemb ly—LCD (Optional) NOTE: This section applies to eight–hard-drive sy stems only . NOTE: The control panel asse mbly consists of two separate modules—the display module and the control panel circuit board.
Installing Sy stem Components 141 Installing the Control Panel Display Module CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
142 Installing Sy stem Components 5 Disconnect the d isplay module ca ble from the control pane l board. See F igure 3-28. 6 Remove the two screws that secur e th e control pan el board to the system chassis a nd remove the boar d.
Installing Sy stem Components 143 Installing the Control Panel Assembly CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
144 Installing Sy stem Components 3 Open the system. See "Opening the System" on page 83. CAUTION: T o prevent damage to the drives and backplane, you must remove the hard drives from the sy stem before removing the backplane.
Installing Sy stem Components 145 Figure 3-29. Removing and Installing a SAS Backplane (Eight–H ard-Drive Sy stem) 1 backplane retention latches (2) 2 SAS backplane power cable 3 SAS A cable 4 SAS backplane 5 SAS B cable 6 retention hooks (4) 2 3 1 4 6 5 book.
146 Installing Sy stem Components Figure 3-30. Removing and Installing a SA S Backplane (T welve–Hard-Drive Sy stem) 1 SAS backplane 2 backplane retention latches (2) 3 SAS cables 4 control panel mo.
Installing Sy stem Components 147 Installing the SAS Backplane CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
148 Installing Sy stem Components Power Distribution Board The power distribution board is located on your system directly behind the power supply fan module. See F igure 3-32. Removing the Power Distribution Board CAUTION: Many repairs may only be done by a certified se rvice technician.
Installing Sy stem Components 149 11 P ull the blue tab, lift the power distribution board, and move it towar d the front of the system to disengage from the tabs on the power supply bay .
150 Installing Sy stem Components Figure 3-32. Removing and Installing the Power Distribution Board (T welve–Hard- Drive Sy stem) 1 screws (3) 2 power supply connector 3 power -interposer board 4 blue tab 5 power -distribution board 6 fan module cable connector 6 2 1 5 4 3 book.
Installing Sy stem Components 151 Replacing the Power Distribution B oard CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
152 Installing Sy stem Components Sy stem Board Removing the Sy stem Board CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou should only perform troubleshooting and simple repairs as authorize d in your product documentation, or as dir ected by the online or telephone service and support team.
Installing Sy stem Components 153 11 Remove the nine screws securing the system boar d to the chassis and t hen slide the system board assembly to war d the front end of the chassis. CAUTION: Do not lift the sy stem board assembly by grasping a memory module, processor , or other components.
154 Installing Sy stem Components Installing the Sy stem Board CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou should only perform troubleshooting and simple repairs as authorize d in your product documentation, or as dir ected by the online or telephone service and support team.
Installing Sy stem Components 155 13 If applicable, install the iDR AC6 En terprise car d. Se e "Installing an iDR AC6 Enterprise Card" on page 124. 14 If applicable, install the iDRA C6 Express car d. See "Insta lling an iDRA C6 Express Car d" on page 122.
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T roubleshooting Y our Sy stem 157 4 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem CAUTION: Many repairs may only be done by a certified service technician.
158 T roubleshooting Y our Sy stem T roubleshooting the V ideo Subsy stem 1 Check the system and power connections to the monitor . 2 Check the video interface cabling from the system to the monitor . 3 R un the appropri ate online diagnostic test. See "Using Onli ne Diagnostics" on page 177.
T roubleshooting Y our Sy stem 159 7 Reconnect and pow er on each USB de vice one at a time. 8 If a device causes the same problem, power down the device, r eplace the USB cable, and power up the device. If the problem persists, replace the device. If all troubleshooting fails, see "Getting Help" on page 187.
160 T roubleshooting Y our Sy stem • Change th e auto-negotiation setting, if possible. • Use another connector on the switch or hub. If you are using a NIC card instead of an integrate d NIC, see the documentation for the NIC car d. 4 Ensure that the appropriate drivers are installed and the protocols are bound.
T roubleshooting Y our Sy stem 161 • VFlash media cards • USB memory keys • N IC h a rd w a re key • Expansion-card riser • Integrated storage controller car d •i D R A C 6 E x p r e s s c.
162 T roubleshooting Y our Sy stem T roubleshooting a Damaged Sy stem CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou should only perform troubleshooting and simple repairs as authorize d in your product documentation, or as dir ected by the online or telephone service and support team.
T roubleshooting Y our Sy stem 163 3 Reconnect the system to the electric al outlet and turn on the system. 4 Enter the System Setup program. If the date and time are not corr ect in the System Setup program, replace the battery . See "Replacing the System Battery" on page 133.
164 T roubleshooting Y our Sy stem Ensure that none of the following conditions e xist: • Syste m cover , cooling shroud, drive blan k, pow er supply blank , or front or back filler panel is removed. • A mbient temperatur e is too high. • E xternal airflow is obstructed.
T roubleshooting Y our Sy stem 165 T roubleshooting Sy stem Memory CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
166 T roubleshooting Y our Sy stem 9 Reseat the memory modules in thei r sock ets. See "Ins talling Memory Modules" on page 108. 10 Replace the cooling shroud. Se e "I nstalling the Cooling Shroud" on page 87. 11 Close the system. See "Closing the System" on page 85.
T roubleshooting Y our Sy stem 167 T roubleshooting an Internal USB Key CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
168 T roubleshooting Y our Sy stem T roubleshooting an Optical Drive CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou should only perform troubleshooting and simple repairs as authorize d in your product documentation, or as directed by the online or telephone service and support team.
T roubleshooting Y our Sy stem 169 T roubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
170 T roubleshooting Y our Sy stem 5 Restart the system, enter the System Setup program, and verify that the controller is enabled and the drives appear in the System Setup program. See "Entering the System Setup P rogram" on page 58. If the problem persists, see "Getting Help " on page 187 .
T roubleshooting Y our Sy stem 171 3 Ensure that the r equired device drivers for your controller card ar e installed and are configur ed correctly . See the operating system documentation for more information.
172 T roubleshooting Y our Sy stem 7 Open the system. See "Opening the System" on page 83. 8 Ensure that the controller card is firmly seated into the system board connector .
T roubleshooting Y our Sy stem 173 4 Open the system. See "Opening the System" on page 83. 5 Ensure that each e xpansion card is firmly seated in its connector . See "Installing an Expansion Car d" on page 113. 6 Ensure that each expansion-card riser i s firmly seated in i ts connector .
174 T roubleshooting Y our Sy stem T roubleshooting Processors CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou should only perform troubleshooting and simple repairs as authorize d in your product documentation, or as dir ected by the online or telephone service and support team.
T roubleshooting Y our Sy stem 175 16 Replace processor 1 with proces sor 2. See "Installing a P rocessor" on page 132. 17 Repeat step 11 through step 13. If you have tested both the processors and the problem persists, the system board is faulty .
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Running the Sy stem Diagnostics 177 5 Running the Sy stem Diagnostics If you e xperience a problem with your system, run the diagnostics befor e calling for technical assist ance. The purpose of the diagnostics is to test your system's hardware without r equir ing additional equipm ent or risking data loss.
178 Running the Sy stem Diagnostics • T emporarily suspend testing if an error is detected or terminate testing when a user -defined error limit is reached • View help messages that briefly descri.
Running the Sy stem Diagnostics 179 Embedded Sy stem Diag nostics T esting Options Click th e testing opti on in the Main Menu window . Using the Custom T est Options When you select Custom T est in t.
180 Running the Sy stem Diagnostics • Te s t I t e r a t i o n s —Selects the number of times the test is run. • L og output file pathname —Enables you to specify the diskette drive or USB memory k ey where the test log file is saved. Y ou cannot save the f ile to a hard drive.
Jumpers and Connectors 181 6 Jumpers and Connectors This section provides spec ific information about the system jumper s. It also provides some basic informa tion on jumpers and switches and describe s the connectors on the various boards in the system.
182 Jumpers and Connectors Sy stem Board Connectors See F igure 6-1 and T able 6-2 for the location and description of the system boar d conn ectors. Figure 6-1.
Jumpers and Connectors 183 T able 6-2. Sy stem Board Connectors Item Connector Description 1 CPU2 P rocessor 2 2 iDRA C6 Enterprise iDR AC6 Enterprise car d connector 3P S W D _ E N NVRM_CLR P assword.
184 Jumpers and Connectors Disabling a Forgotten Password The system's software security featur es include a s ystem password and a setup password, which are discussed in detail in "Using the System Setup P rogram and UEFI Boot Ma nager" on page 57.
Jumpers and Connectors 185 5 Reconnect your system and peri pherals to their electrical outlets, and turn on the system. The e xisting passwords ar e not disabled (erased) until the system boots with the password jumper plug in the " disabled" posi tion.
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Getting Help 187 7 Getting Help Contacting Dell F or customers in the United States, call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inte rnet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
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Index 189 Index B Back-P anel F e atures and Indicators, 20 batteries troubleshooting, 1 6 0 battery troubleshooting the RAID car d battery , 1 6 9 battery (system) r eplacing, 1 3 2 bezel, 82 blank h.
190 Index w h e n t o u s e , 176 DIMMs See memory modules (DIMMs). drive blank installing, 8 8 re mo v i ng , 8 7 E Embedded System Management, 76 error messages, 58 expansion car d troubleshooting, .
Index 191 J jumpers ( system boar d), 17 9 K ke yb o a rd s troubleshooting, 1 5 6 L LCD panel features, 1 6 menus, 1 7 Lifecyle Controller , 76 M memory troubleshooting, 1 6 3 memory key connector (U.
192 Index See processor . upgrades, 1 2 7 processors troubleshooting, 1 7 2 R rem ov in g bezel , 8 2 control panel assembly , 1 3 6 , 1 4 0 cooling shroud, 8 6 cover , 8 3 expansion car d, 1 1 5 har .
Index 193 system me ssages, 4 0 system pa ssword, 72 system se tup program boot settings, 6 3 embedded server management options, 6 6 integrated devices options, 6 4 k eystroke to enter , 5 8 memory s.
194 Index W warning messa ges, 55 warranty , 5 6 wet system troubleshooting, 1 5 8 book.book Page 194 Tuesday, August 24, 201 0 1:47 PM.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Dell DELL POWEREDGE R515 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Dell DELL POWEREDGE R515 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Dell DELL POWEREDGE R515, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Dell DELL POWEREDGE R515 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Dell DELL POWEREDGE R515, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Dell DELL POWEREDGE R515.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Dell DELL POWEREDGE R515. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Dell DELL POWEREDGE R515 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
