Manuel d'utilisation / d'entretien du produit IP-EWST du fabricant Aiphone
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T a l k M as t e r ™ I P i n t e r c o m s y s t e m Software User Guide For all IP -series 1 0/100 Ethernet I nterc oms Models IP-EWST, IP EWST-POE.
Table of Contents ii Table of Contents We lcome T o T alk M ast er ................................................................................................................................................... 1 Welco m e ........................
Table of Contents iii Config uring I ntercoms .................................................................................................................................................. 33 Confi gure Inter coms .................................
1 Welcome To TalkMaster Welcome W elcome To TalkMas ter™ LE! If you are up grading from an earlier version of T alk Master™, please re view the R elease Notes . To setup and configure your IP-ser ies intercom s, pleas e review Config ure Interco ms.
Welcome To Talk M aster 2 • The Pref erence "Talk button enabled by mouse c lick and hold " has been re named to " Hold down Talk button while s peaking (PT T)" • Corrected &qu.
Welcome To Talk M aster 3 • Audio sent to multiple inter coms is sent as a singl e a UDP br oadcast • Console for warding and re trieval • Specify alternat ive IP addr esses for intercom forward.
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5 Using TalkMaster TalkMas ter Overview TalkMaster ™ is a soft ware program designed to work with Aiphone ’s IP-series Intercom s. TalkMaster has two m ain functions. First, T alkMaster m ust be used to co nfigure the I P address inf ormation and re lated feat ures for your IP interc oms.
Using TalkMaster 6 TalkMaster can listen f or incom ing calls in one of three "modes": Call Announ cement w ith audible and v isual ale rts In this m ode, pressing the Intercom button notif ies the T alkMaster opera tor b y an audible and/or visua l alert.
Using TalkMaster 7 The f ollowing sections d escribe the ar eas of the T alkMaster ™ main sc reen. 1 Tool Bar 2 Intercom View / Custom View tabs 3 Calls W aiting Queue 4 Auto Respo nse setting 5 Tal.
Using TalkMaster 8 The A n swer Late r button is displayed when the A c tivate Call Announcem ent option i n m enu Admin - Pref erences - Options has been check ed and a call is incom ing.
Using TalkMaster 9 Right click ing on an Inter com displays the foll owing Int ercom Options context m enu • Send announ cement to selected unit - Click to send the w ave file defin ed in m enu Admi.
Using TalkMaster 10 Right click ing on a Pagi ng Group d isplays the f ollowing Pa ging Group c ontext m enu: The connec tion status of each Int ercom in the group i s listed.
Using TalkMaster 11 Any intercom that tries t o contact t he console is sent a m essage indicat ing that n o one is available to tak e their c all. Please see Unattended Console f or mor e information. Clicking the Can cel butt on returns the console to normal operat ion.
Using TalkMaster 12 An important benefit of us ing Aut omatic mode is that other intercoms are preclud ed from interrupting y our "convers ation" becaus e the Ta lk or Listen but ton is alway s active. TalkMaster w ill not inter rupt a call i f there is alrea dy one in pr ogress.
Using TalkMaster 13 Selected - ref ers to th e intercom currently highl ighted in bl ue in the Inte rcom View / Custo m View list. T his option all ows 2-wa y comm unication with a s ingle Interc om. Group - r efers to an y Intercom or Paging Group that has an X in the Grp c olum n of the Intercom View / Custom View list.
Using TalkMaster 14 Talk/Page will turn on th e PC’s m icrophone to se nd the audi o to the Int ercom (s). Please refer to Talk button for detai ls. Talk / Page button The T alk/Page button turns on the PC’s micr ophone and all ows you to s peak to the i ntercom highlighted in blue in the In tercom View / Custo m View list .
Using TalkMaster 15 W hen a button is press ed, the ass ociated file is played to the Intercom (s) s pecified by the Talk Mode . W hen a Paging button is pressed, th e Stop M essage button b ecom es active till the f ile has completed. Pressing the Stop M essage butto n terminates f ile being pla yed.
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17 Using Call Announcement Call A nnounc ement Call Announc ement caus es an aud ible and/or visual aler t to be issued to the T alkMaster™ operator when the Cal l or PTT button on an in tercom is pressed. Selecting m enu Admin Preferences and check ing Activate Call Announceme nt in the Options tab turns this op tion on.
Using Call Announcement 18 An important benefit of us ing Call Announcem ent is t hat any other intercom is pr evented fr om interrupting y our "convers ation" becaus e the Ta lk or Listen but ton is alway s active. TalkMaster w ill not inter rupt a call i f there is alrea dy one in pr ogress.
19 Preferences and Setup Preferences Preferences are used to specif y various setti ngs for T alkMaster™. T his is access ed from the menu Admin Preferences .
Preferences and Setup 20 To close T alkMas ter, use m enu File Exit or rig ht click on the TalkMas ter ICON is the system tray and select C lose Progr am If you check this box, it is recomm ended that you also chec k Activate Call Annou ncement so that the Inc oming Call dialog is displ ayed when T alkMaster is m inim ized.
Preferences and Setup 21 Preferences - V olume tab The Volum e tab is used t o m ake adjustm ents to individua l Intercom s. Selected Inte rcom - You can use the up and do wn arro ws to select a n Intercom from the list of intercom connected t o Talk Master™.
Preferences and Setup 22 Audio Volum e - sets the audio vol ume on the se lected Int ercom . This can be over ridden at the Intercom by using th e Volum e Up and Vol ume Down but tons. Friendly Nam e (Alias) - D ispla y s the se lected Interc om ’s Name.
Preferences and Setup 23 • To create a new Paging G roup - pres s the New button. "Ne w Group" ap pears in the Group Name field. T o specif y a custom name, t ype over "New Gr oup". Sel ect an interc om from the left colum n and click the >> button t o add it to your new group in the rig ht hand colum n.
Preferences and Setup 24 Up to 18 butt ons can be as sociated with pre-record ed wav fi les for use i n the Paging Messages d ialog. Butto ns can ha ve one of f our colors. • Select a butt on "slot" and type in the tex t to be d isplayed on the button.
Preferences and Setup 25 • XXX - IN for s peaker aud io, OUT for microphone audio • YYYYY YYYYYYY - the twelve digi t Ethernet M AC addres s of the interc om that was comm unicated with. • HHMM SS - Hours, m inutes and seco nds of the day in 24 h our form at • .
Preferences and Setup 26 Click on a vertical bar a nd click Play . The audi o will be pla yed until you click Stop or the end of the day is reac hed. As th e audio is played, the displa y changes to indicate whic h intercom the audio cam e from or was sent to.
27 TalkMaster Console Forwarding Forward Inte rcoms The Forward Intercom s function allo ws one or m ore TalkMas ter™ conso les to tem porarily assign all of their interc oms to anoth er PC runn ing TalkMas ter. This op tion can be access ed from menu Console Forw ard Intercoms or from Tool Bar ICON .
TalkMaster Console Forwar di ng 28.
29 TalkMaster Menu Options File Menu The File m enu has one option: Exit - will en d the Talk Master™ ser ver session. View Me nu The View m enu has thre e options: Event Lo g - allows you to displa y the Talk Master™ even t log and sa ve it as a te xt file.
TalkMaster Menu Options 30 Adjust Leve ls • Microp hone audio sen t to intercoms - with th e radio button s elected, adj usting the sl ider affec ts the Windows M icrophone Rec ording volum e • In.
TalkMaster Menu Options 31 Set Admini strator Passw ord - br ings up the Ch ange Administrato r Password dialog. You must enter your current A dm inistrator passwor d before ent ering a ne w one. Preferences - opens up the Prefer ences dialog . Main tain Paging Grou ps - brings up t he Paging G roups dialo g.
TalkMaster Menu Options 32 Aiphone Web site - Direc ts you to the Aiphone hom epage About - Disp lays the cur rent vers ion inform ation about T alkMaster.
33 Configuring Intercoms Configure Interc oms W hen Intercoms are shipped fr om Aiphone, the y do not ha ve IP addres s inform ation configured. To conf igure them , you mus t connect them to your network , install T alkMaster™ and select t he menu Admin Configu re Intercoms.
Configuring Intercoms 34 • Door / Rela y Output - on IP Interc om m odels that include a relay (dr y contact), th e Door/Gate but ton will bec om e visible in the Inter com View / Custom View.
Configuring Intercoms 35 If you have i ntercoms loc ated in a dif ferent networ k segmen t, you may n ot find th em since many routers filter out UD P Broadc asts.
Configuring Intercoms 36 • Assign IP aut omaticall y w ith DHCP - T his option determ ines how the I ntercom ’s IP address is ass igned. T he Intercom IP address i nformation c an be ass igned as a Static IP address or c an be d ynamicall y assigned if your network has a DHCP s erver.
Configuring Intercoms 37 If you need to change ot her options o n the interc oms , make sur e that you check menu View Advanced . Refer to Ad vanced Conf iguration f or details.
Configuring Intercoms 38 To set up the Server-Pee r : • Set as Serv er-Peer - Cl ick this option • Assign IP aut omaticall y w ith DHCP - T his option is autom atically gra yed out • Location Na.
Configuring Intercoms 39 MUST have D HCP ass ignment capab ility if you ch oose to use this option. If you are unsure do NOT use DHCP. T o assign an IP ad dress, unch eck the box Assign IP automaticall y with DHCP and fill in the I P Addres s , Subnet Mask and Gatew ay .
Configuring Intercoms 40 If you would l ike to updat e firm ware in your interc oms , please contact A iphone T echnical Support to v erify upgrad eabilit y and to obtain the c urrent firm ware. Pleas e have the I ntercom ID# and OS Version av ailable for each intercom that you would like to up grade.
Configuring Intercoms 41 In order to u pdate the ICO M firm ware, you m ust configure th e Intercom to conne ct to the cop y of T alkMaster™ that you will be d oing the upd ate from .
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43 Intercom Configuration Tool Menu Options Configuration File Menu Exit - exits the Intercom Configuration T ool Configuration View Menu Common Po rt Assignmen ts - is a ref erence list of the c ommon IP port settings Advanced - m ak es the Advanced S ettings sect ion of the In tercom Configuration T ool available.
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45 Troubleshooting Troubleshooting Intercom Con figuratio n Tool canno t find Intercom s • Verify that the ACTIVE or LD10 LED is on or flas hing. If not, c heck the po wer connectio ns. • Verify that the LINK or L D9 LED is on. If not, ver ify the net work cable between th e Intercom and the net work s witch.
Troubleshooting 46 Audio Not ification can be set to Door bell or C ustom . It is best to k eep the recordi ng to 1 or 2 seconds. Onc e it starts p laying, it will play until i t is done a nd will be rep eated in 5 second intervals un less a ke yboard operatio n or m ouse click oc curs.
47 Index A Admin Menu 30 Advanced Configuration 33 Advanced Settings 43 Answer Later button 7, 18 Answer Now button 18 Assign IP 34, 37 Audio Archive 6, 15, 24, 25 Audio Archives 30 Audio Player 6, 10.
48 Point-to-point 37 Port 33, 34, 37 Preferences 19, 30 Preferences - Legacy tab 22 Preferences - Multimed ia tab 20 Preferences - Options tab 19 Preferences - Volume tab 21 R Relay Output 33 Release .
49 © Copyright 2005 Digita l A coust ics, A ll Rights Res e rved. Tal k Master™LE an d ii3 are trade mark s of Digita l Acoustics Corporation, 2 63 Market Squa r e, Lake Fore s t, IL 600 4 5.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Aiphone IP-EWST c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Aiphone IP-EWST - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Aiphone IP-EWST, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Aiphone IP-EWST va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Aiphone IP-EWST, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Aiphone IP-EWST.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Aiphone IP-EWST. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Aiphone IP-EWST ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.