Manuel d'utilisation / d'entretien du produit ThinClientServer du fabricant 2X
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2X ThinCli entServer Version 6. 1 Manual.
URL: www.2x.co m E- mail: info@2x. com Copyright 2005 - 200 9 2X Soft ware lt d. 2X SOFTW AR E Ltd. http :/ /ww w .2x .co m E- ma il: i nfo@2x.c om Infor mation in t his do cument is subj ect to change w ithout notice . Companies’ na mes an d data used i n exam ples herei n are fictiti ous unless other wi se noted.
i Table of Con tents Introduction to Server - ba sed computing .................................................... 1 W hat is se rve r - based comp uting ? ............................................................... 1 The bene fits o f serv er - base d comp uting .
ii (CD install) ................................................................................................ 52 Step 1: D ownl oading the t hin cl ient OS ................................................. 52 Step 2: Burning the I SO i mage t o a CD - ROM .
iii Support ...................................................................................................... 81 Licensing ................................................................................................... 81 Administ rators ....
iv Minimum Support ed Speci ficatio ns ..................................................... 133 Recomme nded S uppo rted Speci ficat ions ........................................... 133 CD Boot ing ....................................................
1 Introduction to Server - based comput ing Wha t i s ser ver - base d computi ng? Serv er - ba sed com puti ng (SBC ) is a techn ology wher eby applicati ons ar e deplo yed, managed, su ppor ted and ex ecuted on the serv er and not o n the cl ient. Ins tead onl y the scr een in form ation is transmi tted be tw een the serv er and cl ient.
2 5. Security – Server - based com puting keeps all the d ata on t he secure ser ver s w ithout it bei ng 'sp read o ut' onto the l ess secure cl ient c omput ers. Further more th e ser ver is in the serv er room, w hich is far more sec ure th a n on the user’ s desk.
3 How does i t w ork? Figure 1 : Server - Bas ed Comp uting The serv er - base d co mputing tech nology rev olv es around 3 mai n compon ents: 1. A multi - user operating sy stem th at allow s mul tiple us ers to log on and w ork concur rently , usi ng appli cations i n separat e, protect ed sessi ons on a sing le serv er.
4 • Removes deskto p so ftw are appli cation upgr ades • Removes deskto p ope rating sy stem upgr ade s • Removes v iruses fr om the desktop • Reduces traini ng cost s • Reduces bandw idth c.
5 Introduction to 2X Thin ClientSer ver What is 2X ThinCl ientSe rver? 2X ThinCl ientS erver prov ides a compl ete s olution for th e centr al deployme nt, co nfigur ati on and manag eme nt o f thin clien ts , and prov ides load balanci ng and red undancy of te rminal serv ers.
6 tool base d on bo th use rs and clients . The admini strator has t he ability to do r emote sh adow ing of the Thin Cl ient as w ell as swi t ching them on and off re motely . To hel p scal e your centrali zed Thi nClie ntServ er de ploy ment, a set o f fully redundant ThinClie ntServ ers ca n be inst alled on the same networ k.
7 Figure 2 : PXE bo oting 2. If y ou hav e select ed PX E booti ng OR Et herboot, the t hin client/co mput er w ill obt ain t he IP address of t he TF TP ser ver vi a DHCP br oadcast s . ( In most i nstal lations t he TF TP serv er wi ll be install ed on the sa me ser ver as 2X ThinCli entServ er) .
8 Figure 3 : PXE booting 2. 2X ThinC lien tOS now prom pts for t he user nam e and pass wor d . The user nam e is pas sed to 2X ThinC lient Serv er, whi ch then looks for the u ser i n the 2X Th inClientSe rver’s built - in d atabase or Activ e Di rector y ser ver .
9 Figure 4 : The complete thin - cli ent boot and connec tio n proc ess 2X ThinCli entSe rver compone nts 2X ThinCl ientS erver consist s of a numb er of component s: 1. The 2X T hinCli entOS i mage – the actual Op erati ng Sy stem that th e thi n clie nt w ill bo ot.
10 6. A MySQL server – t his is a light - weig ht SQL dat abase serv er that stor es al l the conn ection s etting s for the users. 7. The PHP environm ent – PHP hyper text pr e - processor is a wi dely - used general - purpos e scri pting l anguag e that is especiall y su ited for w eb dev elopment .
11 How i t w ork s 2X ThinCl ientS erver deploy s a smal l foot prin t Linux - based OS to old PC s, new low cost PCs and to po pular thi n cli ent device s (HP, Neow are, W yse, Max spee d and more) . Thin clients alw ays boot the latest ver sion o f the OS fro m the ThinC lie ntServ er.
12 Thin client c omputing: reduced administra tion and end user support Administ rators can enj oy g reatly reduced sup port a nd administ ration : Thin cli ents ar e far easi er to manag e since t he thin cli ent OS i s depl oyed ce ntrall y and onl y i ncludes a remote termin al cli ent.
13 Installing 2X ThinClient Server on Windo ws S y stem Requirements Before y ou inst all 2X ThinCli entServ er, please e nsure t hat y ou meet all the follow ing requir ements • W in do ws 2000/2003/2008 s erv er or W indow s 2000/X P.
14 2. After t he wel come scr een l oads, c lick Next to start instal lat ion. Screens hot 2 : License Agreement 3. In the Lice nse A greeme nt dialog box , review the License A greeme nt and cl ick ‘I Agree’ to conti nue with the install atio n. Screens hot 3 : Cho osing the ins tallat ion fol der 4.
15 MB of fre e har d disk s pace. Screens hot 4 : Cho osing the IP addres ses f or the serv ice to l isten on 5. If you hav e multi ple n etw ork car ds, or multi ple IP a ddresse s on one netw ork ca rd, setup w ill ask you for th e IP address to w hich the 2X Thi nClient Serv er must bind.
16 Screens hot 5 : Setti ng the databas e credenti als 6. Set up w ill ask y ou for the usern ame and passw ord that will be used t o con nect to th e 2X ThinC lien tServ er data base and login to the M anage ment Consol e . Click ‘ Install ’ to start the installa tion.
17 • 2X ThinC lien tServ er Manag emen t Cons ole ( web - base d) • 2X TF TP • 2X DHCP Helper • MySQ L Windows XP Service P ack 2: Please note that Windows XP Service Pack 2 has t he Windows F.
18 IP address w hich w il l be used by y our t hin c li ents to boot against the 2X ThinCli entS erver. Firewall Issues: Please note that f or a member server t o join a farm successfully, it w ill be necessary to ensur e that TCP connections on por t 943 to the 2X ThinClientServer hosting the farm can be es tablished.
19 Screens hot 8 : Wai ting f or the user to comple te confi gurati on … 9. You mu st now con nect t o the 2X Thi nClient Serv er M anagement Console . Foll ow the steps show n duri ng inst allati n t o star t config uring your Management C onsole .
20 Screens hot 9 : Compl eting t he 2X ThinC lient Server Instal lation procedur e..
21 Installing 2X ThinClient Server on Linux S y stem r equirem ents Before y ou install 2X ThinC lie ntServ er, plea se ensure t hat y ou meet all the follow ing requir ements • RPM - based or D ebi.
22 dpkg -i thinclientserver-x-y.i386.deb Step 3: Configure server after install ation It i s req uired to co nfigur e the 2X ThinC lientSer ver before the serv ice is started u p. Open a ter minal as ro ot (sup er user) . Ru n the follow ing command: 2Xthinclientserver_conf.
23 Screens hot 11 : Mast er or Slave Me nu The set up then will then ask you to e ither co nfigur e thi s install ation as a maste r serv er, i .e. to create a farm, or join thi s install ation, as a sl ave, in a farm.
24 Screens hot 13 : Slave deta ils If, on t he ot her h and , you ar e con figuri ng a sl ave, you ar e prompte d for the follow ing informati on: • Local My SQL dat abase cr edenti als. These, as in the master co nfigur ati on, are using to co nnect to the l ocal database .
25 Screens hot 14 : Review informa tion After e ntering all t he i nformati on, y ou can r evi ew al l detail s before por ceedi ng w ith the config urati on. I f you are n ot satis fied, select No to go back and i nput the i nforma tio n again. Ent er Yes if you agree.
26 Distributions w ith S ELinux If SELi nux has be en con figur ed in en forci ng mode, the scr ipt w ill test w hether the 2X ThinCl ientServ er se rvice s wil l start cor rectly . If not, th e scr ipt w ill also sugg est SELin ux pol icy modificati ons.
27 2X ThinClientServer Startup Config ur ation To comple te install ation of 2X Thi nClient Server The 2X ThinC lient Serv er is t he place w here all connect ion se ttings are stored. Upon b oot - up, thin cli ents co nnect to the ser ver and retri eve the set ting s th at wi ll deter mine how and to w hich ter minal serv er they wil l connect.
28 A helpful W izar d is l oaded w hen you o pen 2 X ThinC lientS erv er for the first time. This is there to c onfigur e the essenti al in form ation needed f or 2X ThinCli entSer ver to star t w orking. Screens hot 16 : T he Admini str ator l ogin page f or the Manag ement C onsole .
29 2. After log in, the 2X Thi nCli entServ er W izar d is star ted. Choos e what ty pe o f databas e y ou w ill be using . Y ou can c hoose t o us e a local My SQL serv er or an exter nal My SQL or M icroso ft S QL Serv er database . If you cho ose to use a n ex ternal data base yo u need to en ter the follow ing informati on 2.
30 Screens hot 19 : Select the user source for 2X ThinCli entServer 4. If you w ill be usi ng A ctiv e Di rectory to retr ieve l ists of users, groups, and org anisati onal u nits, se lect “ Acti ve Dir ectory ”. If y ou will be using local use rs for th e list of user s to manag e, s elect “Local U sers” .
31 4.2. Usern ame : Ent er a u serna me residi ng w ithin the selec ted domain w hich has read access to th e direct ory . It is recomme nded to cr eate a separ ate user for 2X Thin Client Server wi th a passw ord th at nev er ex pires. No data w ill be wri tten to the Act ive D irect ory .
32 Click “Create U ser” to add t he new user to the dat abas e and repeat t he proc ess u nti l all the users you w ant are crea ted. Screens hot 22 : Set Acc ess Cont rol 5.
33 Screens hot 23 : C reat e a Defaul t Desk top Compone nt 6. Create a defaul t des ktop co mponent for t he us ers to acc ess once they boot u p 2X ThinCli entOS. The deskt op com ponent w ill be show n on the 2X T hinCli entOS desk top . Screens hot 24 : Add a Remote D eskt op 6.
34 Screens hot 25 : A dd a Pu blishe d Applicat ion 6.2. A Publ ished application can be of type RDP or Citrix ICA. These se tting s wi ll publ ish all the appli catio ns / deskt ops o n your desktop. 6.2.1. Select t he pr otocol type from th e drop d ow n list: W indow s (RDP) Citrix (I CA) 6.
35 6.3.1. Enter the de fault ho mepage for the br ow ser. 6.3.2. Select i f y ou w ant to a dd Flas h suppor t an d w hich ver sion. Each pl ug - in will requir e more memory and local storag e on the Th inCli entOS. 6.3.3. Select i f you w ant to a dd suppor t for Jav a appl ets.
36 Screens hot 28 : Create the Default P rofile for the Lo cal Users alread y created 7.2. If y ou have ch osen to use L ocal U sers, the Defaul t Pro file will be used by the use rs you cr eated in th e Local Users page.
37 Configuring 2X ThinClient Server Log into 2X ThinClie ntServer Screens hot 29 : The Adm inist rator login p age for the Manag ement Consol e. 1. Type in the us erna me and p assw ord for the admini strat or us er who w ill hav e the ri ghts t o con figure 2X Thin Cli entServ er.
38 Screens hot 30 : M anageme nt C onsole m ain infor mati on scre en 2. After log ging into the 2X ThinClientSer ver you w ill be pr esented wi th the Management C onsole mai n in formati on scree n.
39 1. Click on the “ Directory ” node under “ User Profile s ” from the sidebar. This wi ll show existi ng Direct ories. If you w ould l ike to create a new Dir ectory cl ick on “New Dir ectory ”. Screens hot 31 : C onfigur ing th e Dir ector y Serve r.
40 1.7. Click “OK” when ready . Desktop Com ponents 1. Y ou can add a Remote Deskt op . Thi s desk top c an be of ty pe RDP, NX or Citri x ICA. These setti ngs wi ll connec t the ThinClie ntOS dir ectly to that a ddress a nd pr ovide a full (not publishe d) deskt op to t he user.
41 1.1. Enter a n ame for the deskto p. If more t han one i tem is avail able to the us er, the n ame w ill be us ed on the 2X desktop so that th e user can iden ti fy which Ter minal Ser ver he/she w il l be connect ing to. 1.2. Select the protoco l ty pe fro m the dro p dow n list : W indow s (RDP)* Linux (NX)** Citrix (I CA)*** 1.
42 Click on the “ OK” b utton w hen rea dy. 1.6. Speci fy the “ Displ ay S etting s” You may select the desir ed colo ur depth from th e drop down l ist. You may select fro m a nu mber o f di ffer ent resol utions from the drop dow n list You may select the d esir ed wi ndow manag er for the NX protocol ty pe.
43 2.1. Enter a na me for th e source o f your publ ishe d applicati ons and/or d eskto ps. This na me w ill not be see n in t he Thin ClientOS. 2.2. Select the protoco l ty pe Wind ows (RDP) * Citrix (ICA) ** 2.3. Select the “C onnecti o n Mode” and the ver sion of y our 2X Applicati onSer ver y ou are r unning .
44 3. Next you can add the setti ngs for a custo mized w eb brow ser on the ThinCl ient OS. Thi s wil l be added to t he deskt op and suc h setting s cannot be ch a nged by the us er.
45 3.1. Enter a name for th e w eb brow ser. Thi s name w ill be used on the 2X deskt op . 3.2. Set the de fault ho mepage for the br owse r. 3.3. Select if y ou want to add Fl ash suppor t and w hich v ersion. Each plug - in will require mor e memor y and l ocal st orage o n the ThinCl ientOS .
46 Screens hot 35 : List of configured pro files . 1.2. A new form wi ll load w hich contai ns the di ffer ent secti ons needed f or y ou to a dd a new profil e Screens hot 36 : Addin g a new profil e . 1.2.1. Start by giv ing the user profil e a uniq ue na me tha t can be use d to q uickl y identi fy the di fferent p rofiles in the list.
47 1.2.2. Select w hich users list ed, fro m the Ac tiv e Di rectory , will be included i n the pr ofile by selecti ng th e user and checki ng th eir r espect iv e checkb ox . 1.2.3. You can now selec t w hich remot e des ktops, publishe d appli cations and local web brow sers w ill be availabl e to the user s.
48 Screens hot 38 : Addin g a User Profi le wi th local users . 1.3. To add a new user si mply inside th e Dir ector y i n which t he user w ill be added an d cli ck on ”N ew U ser”. Then enter t he userna me, the f ull na me and check t he Pro file box wher e you w ant the user to joi n.
49 Screens hot 39 : A dding a new L ocal Use r 1.4. To ad d a user to a loc al pro file go to User page f rom “User Profile s” > “Dire ctory” > your dir ectory and check th e box wher e you w ant the us er to joi n. Screens hot 40 : Addin g an exi sti ng user t o a Use r Profile .
50 1. T o add a new v ersion of t he 2X ThinCl ientOS cl ick on “ThinCli entOS” node under t he “Sy stem” node from th e side bar. Click on “Upl oad ThinCl ientOS Image ” to upload a new 2X Thin ClientOS. A fter a n imag e is uploade d you ca n use the “Se t as Default” button t o updat e the d efault se ttin gs for the OS.
51 Preparing the Thin Clients Intr oduction After y ou have i nstalle d the 2X ThinClientS erv er, y ou can proceed to install /con figur e a thin cli ent or computer t o boot 2X ThinClie ntOS. 2X ThinCl ientOS can b e booted from a stor age device (CD -R OM , hard disk , USB or flash disk ) or i t can boo t ov er the netw ork ( PXE or Ether boot).
52 Thin Cli ent System Requir ements • Any thi n client /co mputer w ith a Penti um proc essor or hig her • 32 MB o f RAM is needed for C D - ROM USB or hard disk • 64 MB o f RAM is needed for PX E or Et herb oot • 45 0 MHz processo r or higher • If you w ant t o boo t vi a PXE, e nsure that your thin cl ient device supports PX E booting.
53 • Enable Bu ffer - Under run Prot ection . • Ensure th at the dow nload ed ISO file is not i n use (for example by anti - virus soft ware). • Set the bur ning sp eed to mat ch the r ecommen ded spee d speci fied by the CD - ROM media an d gradual ly low er the speed i f probl ems are enco unter ed re ading t he CD - ROM .
54 c) Er ase enti re har d disk – this opti on w ill erase all data o n the hard di sk and create a si ngle par tit ion for 2X Thin ClientOS. d) Manuall y par tition – th is optio n wi ll star t a partit ioning progr am and al low you to re - parti tion th e har d disk.
55 the latest v ersi on, if you hav e inst alled a later version o f 2X ThinClie ntOS on the 2X ThinCli entServ er. Configur ing a thin c lient to boot from a hard disk, USB or flash disk (Netw ork i nstall) 1. Config uring the thin cl ient to boot v ia PX E : Enter the BIOS of the thin cli ent / c omput er and con figure i t to boot v ia PX E.
56 3.2. Y ou must now r eboot t he thi n cli ent to initi alise t he ins tallation proced ure. The t hin cl ient w ill agai n boot over the networ k, but w ill recei ve new parameter s inst ructi ng it to perf orm a h ard disk inst allatio n.
57 4.1. A fter you have i nstall ed 2X ThinCli entOS , y ou must now ensure t hat the thi n cl ient / comput er w ill boot from the ap propr iate boot dev ice. Go into t he comp uter ’s BIOS an d check tha t the boo t sequence star ts w ith the hard di sk o r USB depen ding on th e targ et des tinati on .
58 Config ur ing a thin c lient to boot via Etherboot us ing the 2X ThinCli entOS Li veCD Step 1: Download the 2X ThinClientOS image Dow nload the 2X ThinC lientOS i mage a s a ZIP file, c alled 2XThinC l i entOS_< ver sion n umber >.zip f rom : http://w ww .
59 the downl oaded .ISO fi le. • If using Linux & K3B, simply go t o Burn CD. Select th e ISO ima ge an d click ” Sta rt ”. • Use g ood quali ty C D -R OM (avoid CD - R W ) media w hich is known t o wor k w ith your C D -R OM dr ive. • Burn t he CD as a fin alised si ngle se ssio n usi ng tr ack - at - onc e (TAO ).
60 3. Install t he dow nloade d 2X ThinC lientOS v ersion by goi ng to t he “ ThinClie ntOS ” no de under “ Syst em” in the 2 X ThinCl ient Serv er Managem ent Conso le sidebar . Scr eenshot 44 : In stalling th e latest 2X Th inClientOS Click on ”Upload Thi nCl ientOS Im age” .
61 Screens hot 46 : Checking that th in clients use the la test 2X Thin ClientOS.
62 Managing Thin Client s & Sessions Intr oduction The 2X ThinC lient Ser ver Manag ement Conso le allow s y ou to manage thi n cl ients and v iew past and act iv e sessions. Managi ng the thin cli ents Some se ttings can onl y be managed on a ‘ per - thin cli ent’ basi s.
63 You can use t he searc h faci lity provi ded to filt er by keyw ords those clients you w ould li ke v iew. Si mply ty pe some tex t in the se arch field a nd thos e thi n clie nts t hat do not match t he tex t ent ered w ill be filtere d out of the l ist.
64 You can alter any o f th e setti ngs. T o sav e, cli ck the “Sav e Setti ngs” button. General settings Screens hot 49 : Edit thin clien t general setting s N ame: All ows you to e nter a r ecog nizabl e name f or the t hin cl ient . Hostn ame: Allow s you to se t t he host name the m achine w il l respon d to on the n etwor k.
65 Screens hot 50 : Lis t of Boot Options availabl e f or c ustomization Version : Allow s you to speci fy w hich v ersion of the 2 X ThinClie ntOS to use. Kernel: Allow s y ou to speci fy w hich set of ha rdw are support driv ers the 2X ThinCl ientOS wi ll use.
66 Screens hot 51 : List of Input Devices setting s availabl e for cus tomiz ation Mouse Model: S pe cif y the mouse att ached to the thin clie nt. Keyboard model: Speci fy the k eyboar d attac hed t o the thin cli ent. Keyboard la y out: Select the a ppro priate k ey board l ayout.
67 card. Refresh Rate (H z): The frequency i n Hertz by w hich the m onito r will refresh ev ery seco nd. Please check the freq uenci es that the monitor suppor ts. Video Card Dri ver: If th e thin cli ent has auto - detec tabl e vi deo hardw are, th e appro pr iate dri ver i s displ ayed.
68 Screensh ot 53 : Start the d isplay test on th e thin client Click on “Per form Test ” to st art t he disp lay t est. Y ou w ill be noti fied if the test w as succe ssful or not and t he setti ngs w ill be applied once the thin client i s r ebooted .
69 Enable Sound: If enabled, this will allow the thin clie nt to play sound. Sound Volume: Th is sets the so und vol ume for th e thi n client . Software Em ulation: This s hould n ot be ch ecked unless y ou hear any dist ortion dur ing so und play back.
70 Login Banner Screens hot 56 : C hoose def ault banner Use defau lt bann er: Choose the bann er th at you w ant you r thin clients to show duri ng log in.
71 Desktop Shadowing Screens hot 57 : Se tting s hado wing par ameter s You can enable sessi on s hadow ing for the thin cl ie nt and speci fy the relev ant passw ord i n this sect ion. Cl ick on the “Con nect Now ” button t o star t a s hadow ing se ssion to this t hin cl ient.
72 Screens hot 58 : A dding a N ew Gr oup Edit Group: Any gr oup can be edi ted by selecti ng the g roup y ou want to edi t and chan gi ng the setting s from the frame t hat loads below .
73 Screens hot 59 : E dit a gr oup Delete G roup: Any gr oup can be d elete d by clicki ng on “D elete Group” . N ote th at w hen a group i s del eted th e clients wi ll adopt th e sta ndard d efault se tti ng and t hey will NOT be del eted.
74 those par ameter s tha t are indiv idual thin - c lient r elate d) can b e applied as sy stem - w ide defaults in this secti on. To view the de faul t setting s cli ck on “D efault Setting s”.
75 Managi ng Printe rs Screens hot 61 : A list of all the printers availa ble 2X ThinCl ientS erver supports printi ng to pri nters conn ecte d to a thin cli ent. I n ord er for this to w ork, an a dmini strator must i nstall th e driv ers for the pr inter connect ed to th e thin cl ient i n the “ Syste m ” > “ Printer Manage ment” node.
76 2. Speci fy the name o f the print er , t he manufa cturer , the model and the port t o whi ch it is conn ected. 3. If your printer is n ot list ed: 1. Obtain y our pr inter dr iv e r .INF f ile . 2. Return t o the main Pr inter M anag ement scr een .
77 8. At the n ext t hin cli ent log - on, the print er w ill appear under 'My Printe rs'. Managi ng Banners 2X ThinCl ientS erver al low s the sy stem admi nistr ator t o speci fy the default b anner for all thin cl ients w hich hav e not bee n alloc ated a custom b anner .
78 administ rators to d ecid e if they w ill be appr ov ed or deni ed. Blocked : W i ll show those MAC addresse s that are block ed . Any known M AC address can be block ed by clicki ng on the “A dd MAC Address” button.
79 Screens hot 66 : Views Setti ng default setti ngs for all thi n clients You can us e thi s facil it y to pr ovide sy st em - wide default s for all thin clients connect ed to t hi s 2X ThinC lien tServ er. All y ou need t o do is click on the “Cl ients” node an d then cl ick on the “De fault Setti ngs” button.
80 Reporti ng You can us e thi s faci lit y to vi ew gr aphical usa ge rep orts by userna me or by thin cl ient s peci fying the tim e rang es y ou woul d like to examin e . Screens hot 67 : User Reports Sessions The ‘Sessi ons’ node shows you the us ers that are or hav e connected to a t ermin al ser ver .
81 S upport The highest no de w hich is t he “ ThinCli entSer v er ” node shows a link to document atio n and su pport relativ e to t he day - to - day usage o f 2X ThinCl ientS erver .
82 Screens hot 70 : Licensing Ad min istrato rs This n ode will allow the user to manag e credenti als for access to t he Managem ent Conso le an d the par amet ers assig ned to ea ch administ rator.
83 New Administrator : Click the ‘New Adminis trator ’ butt on t o add an Administ rator t o the li st, speci fyi ng the use rname, passw ord and session ti meout durat ion .
84 Screens hot 73 : Backup Servers “Remove S lave” will remove the select ed backu p serv er fro m th e farm. T he DHCP H elper on the backu p serv er will also be dis abled . To reconnec t the b ackup se rv er to the farm , you need t o reinstal l 2X ThinCl ientS erver on th e ba ckup serv er.
85 Screensho t 75 : Backup Prog ress show i n the bott om right hand cor ner Screens hot 76 : L ist of stor ed backups Restor e Backup : Select the backup set for restor e and click the “ Restor e Backup” butt on . Upon the co mplet ion, th e Man agement Console w il l resume from the l og in scr een.
86 Thin client user manual Intr oduction Connect ing and w orking on a terminal serv er is transp arent comp ared to wor king on a normal PC. Howev er there a few small differenc es, w hich ar e det ailed i n this chapt er.
87 Screens hot 78 : L ogging i n Logging off t he Termi nal Server If you w ant to shut dow n your sessi on wi th the termin al serv er, sim ply log off. You w ill be retur ned to the 2X T hinCli entOS scr een. To pow er off t he thin cli ent / compu te r , select “ Shut dow n ” .
88 A ccessing local shares & storage d evices Screens hot 79 : A ccess ing med ia on the thin c lient Screens hot 80 : Ac cess ing med ia on the thin c lient i n a C itri x environm ent If the thi.
89 (prov ided the a dmini str ator has g ranted acc ess) . In W indow s, t his appears as an ico n w ith hard di sk a nd a net w ork connect ion. The screensh ot show s how the l ocal stor age wi ll appear . Users can use this stor age as they w ould normall y do o n thei r co mputers.
90 Upgrading or Repairing a 2X ThinClientServer Installati on Upgradi ng 2X ThinCli entSer ver 1. Run setu p by do uble - clicki ng on the file 2X ThinClient - 6_x - setup . exe . Screens hot 82 : U pgradin g 2X ThinC lient Server 2. You w ill be informe d w ith a w indow that th e upg rade w il l req uire a new l icence key .
91 Screens hot 84 : Uninstall Screens hot 85 : Install ing the new ver sion of 2 X Thi nClie ntServ er 4. Click “Nex t” to proce ed t o the Licens e agree ment page. 5. Click “I Agr ee” to accept the Li cense Agreem ent. You mus t accep t the agreeme nt t o inst al l 2X ThinC lien tServ er.
92 Screens hot 86 : The 2X ThinClientServer License Agreement 6. The next dialog will show you the destina tion folder w here th e upgrade d files will be inst alled.
93 7. If you hav e multi ple netw ork cards, or multiple I P addresse s on on e networ k card, s etu p wi ll ask you for th e IP a ddress to w hich the 2X ThinClie ntServ er mus t bind. Selec t Auto unless y ou w ant to excl ude a part icular net wor k card.
94 8. Setup w ill ask y ou for a user name and p ass wor d for the setti ngs to connect t o the 2X ThinCl ientS erver database . Not e t hat th e credenti als for the M an agement C onsol e wi ll not c hange. Screens hot 89 : Ins ert Databas e Cr edenti als 9.
95 Screens hot 90 : Cre ating or J oini ng a 2X Thi nCli entSer ver Far m 10. Setup w ill ask y ou to con figur e 2X ThinCl ientSer ver but unl ess there ar e any changes y ou can jus t click “Confirm ”. Screens hot 91 : C onfigur e your 2X ThinC lie ntServe r 11.
96 Uninstalling 2X ThinClient Server Uninsta lling 2 X ThinCli entServer 1. Locate the “ 2X Thi nCli entServ er 6 .0” capti on li sted in t he “Add/Re move Pr ogram s” appli catio n insid e the C ontrol Panel . 2. Click on the button “ Chang e/Remov e” to st art the inst allati on process.
97 Firewall Settings From: To: Port: Description Thin Client 2X T erminalSer ver TCP 2 2 Rem ote Session Thin Client Citrix Serv er TCP 1494 Rem ote Ses sion Thin Client Citrix Serv er TCP 443 Rem o t.
98 Troubleshooting W hen tro ubles hooti ng an err or looku p the matchi ng co de fr om this section. I f you r equir e furt her in formati on on what i s happeni ng on the thin cli ent fol low the instructi ons on ho w to contact suppor t in Chapter 8 und er the se cti on “Suppor t”.
99 Corrupt install ation detect ed. Pl ease c ontact 2X Technica l Sup port. TCMR002 Install er pac kage not av ailab le. Corrupt inst allation det ected . Ple ase re fer to Chapt er 6 an d rev iew the meth odolog ies for creating a bootabl e CD from an ISO file.
100 TCMR015 U nable to mount installer image. Corrupt inst allation det ected . Pl ease re fer to C hapter 6 and r evi ew the meth odolog ies for creating a bootabl e CD from an ISO file. For further assist ance pl ea se contact 2X Technic al Sup port.
101 • A recor d to a DNS ser v er • A DNS suff ix Should y ou be d oing a PX E install you m ay opti onall y need: • An entr y for t hinsrv pointi ng to y our 2X ThinCl ient Serv er • An entr y to the IP add ress of the TFTP serv er pr ovi ding the boot imag e and sett ing s.
102 TCUP002 Unable t o do wnload X11R6 p ackage. There s eems t o be an err or w hile dow nloadi ng the Vide o packa ge for 2X Thi nClien tOS. I n the case of PX E booti ng this may be due t o insuff icie nt memory on the thin cl ient. I f you h ave perfor med a Har d Disk i nstall ation, t his m ay be du e to i nsuffici en t spac e.
103 ThinClie ntServ er. This may be due to an err or in the fil e hoste d on the 2X ThinCl ientS erver , a ne tw ork tr ansmissi on err or, or lack of space on the 2X ThinCl ientOS. TCUP017 Unable t o moun t serv ices p ackage . A corrup tion has occ urr ed in the package dow nloaded fro m 2X ThinClie ntServ er.
104 TCUP030 Unable to overwr ite minird with update. An error has occurr ed w hile repl acing a package w ith a new er ver sion. This may be due to l ack o f space o n the 2X ThinC lient OS or a corrupti on on the har d disk. TCUP031 Unable to cop y rootdisk up dat e.
105 TCUP040 Minird package doesn't match checksum . A corrupt ion has occu r red in the mini rd packa ge. This may be due to an error in the file h osted on the 2X ThinC lientSer ver , a netw ork transmissi on er ror, or lack of s pace o n the 2X Thi nClient OS.
106 compatibl e vi deo car d is r equi red to star t in gr aphical mode. Ple ase contact 2X Tech nica l Supp ort w ith the exact details of the Manufac turer a nd Mo del of the v ideo ca rd use d as w ell as that o f the monitor . TCSX001 No configuration w as returned by 2X ThinClientSer ver.
107 TCSX008 Unable to download video card driver . There s eems t o be an err or w hile dow nloadi ng t he v ideo car d driver f or the 2X ThinCl ientOS.
108 on the hard disk. TCSP009 Unable to mount package . An error has occurr ed whi le loadi ng the packa ge into t he syst em. This may be cause d by a netw ork t ransmissi on error or h ardw are failur e. TCSP010 Failed t o ov erlay package. An error has occurr ed whi le config uring the syst em with the new package.
109 TCSS004 Yo ur connect ion req uires an ICA session ho wever the client i s not av ailable. The 2X ThinC lientO S y ou are usi ng is desi gned for a di fferent Terminal Serv er. Please co ntact y our ad minist rator to obtai n a ver sion of 2X ThinCl ientO S targ eted for an I CA sessi on.
110 TCSS011 Your connection requires RDP published applicati ons howev er the cli ent i s not availab le. A requi red compone nt to access RDP p ubl ish appli cati ons is missing . This could b e ca used by a corr upted packag e. TCSS012 Your desktop sessi on terminated abnormall y.
111 TCSS021 Unable to populate protocol s essions . An error has occurr ed w hen transf erri ng the li st of sessio n setting s for the us er from the ThinC lien tServ er. Thi s could be due to a networ k err or or due to a missi ng setti ng whi ch is st ill reg ister ed to that user.
112 TCSS029 Invalid credentia ls when connecting to <ho st > . The cred entials suppli ed to the 2X deskto p are not vali d for t his host. M ake s ure that the use rna me, pass w ord as w ell as the domain are cor rect. 2X ThinCli entSe rver ( Wi nd ow s ) Slave Redundanc y Error Messages TCSRD001 This is not the m aster serv er .
113 TCSRD00 7 Cannot get mysqldump . A criti cal er ror has occu rred w hen rep lica ting the dat abas e contents. F oll ow the i nstr uctions to g ener ate a deb ug log and send it to the 2X Suppor t Cent re. TCSRD008 Inv alid o r expired l ice nce key .
114 Ensure th at you ha ve enoug h permissi ons to complete th e replica tion proc ess an d that ther e is e nough disk space to repl icat e the mast er ser ver. If the probl em persi sts, f oll ow t he instruct ions to generate a deb ug l og and s end it t o th e 2X S upport C entre .
115 TCSRD073 Licens e file t ransf er err or . An error has occurr ed w hen trans ferr ing the lice nce to the sl ave server. TCSRD099 A n error ha s occured in the r eplication pr ocess . The instal latio n could not be compl eted su ccess fully due to an er ror that occu rred during part of the install ati on.
116 TSIN006 The previous install ation might be cor rupt. Please remov e it co mpletely and r e - install y our la t est version. An error has occu rre d duri ng the update w hich do es n ot allow y ou to use y our pr evious ver sion o f 2X Thi nClien tServ er.
117 TSIN014 Ca nnot crea te or modify t he serv ices' use rs or g roup . Each ser vi ce has its ow n set o f cr edenti als tha t are crea ted or modifi ed duri ng inst allation. Thi s error messag e w ill be displ ayed i f this process fails. TSIN015 Could not insta ll/configure the se rv ices ' wrappe r scripts.
118 necess ary to store con figurat ion i nformati on . 2X ThinClien tServ er install ation c annot procee d. The l og file i ndicat ed w ill provide further details to ident ify the issu es aff ecting your ser ver relev ant to this err or to assist in re solv ing the i ssue.
119 complete d. TSIN029 Could not load the run level path s from detection file. Will try to detec t path using the find command. W hen unins talli ng the product th e instal ler fetch es the run lev el director y paths fro m the XM L file gener ate d during instal latio n.
120 link. If this l ink is not found the ins tall atio n proce ss w ill t ry to create it. Thi s error is disp layed i f thi s link could n ot be cr eat ed. TSIN036 Errors were encou nt ered when un - installing the 2X T hin C lient S erver A pp A rmor pr ofiles.
121 TSCS006 The appropria te EULA file for your langu a ge s etting is missing. The EUL A file for y our cur rent la nguag e is mi ssing . TSCS007 A suitable pag er, to displ ay the EULA file, wa s not detected . Ple ase ch eck that y ou have t he less, m ore, or ca t utilities in stalled.
122 TSCS014 Could not remove the M yS Q L database. The MySQ L database in the /var/opt/2X/thincl ientse rve r /mysql /data/ could not be del eted duri ng installa tion. TSCS015 Could not insta ll the MyS Q L database. The con figur ation scr ipt was una ble to c reate the n ecessar y My SQL databases .
123 TSCS021 Could not configure the TFTP serv ice. The TFTP ser vice used to serv e the ker nel and root di sk imag es during PXE boo ting o f thin cl ien ts coul d not b e config ure d. TSCS022 Could not backup the XML report a nd log files. W hen the c onfigur atio n finishes, the X ML report a nd log files ar e backed up for s afe k eeping .
124 TSCS029 Unable to install t he necessary packages. The con figur ation scr ipt co uld n ot ins tall t he nec essary SELin ux packages to b e able t o con figur e the SELinux poli cy. TSCS030 Could not backup the curre nt policy directory. Before at tempt ing any SELinux policy con figur ation cha nges, th e old policy dir ectory is backed up.
125 permissi ve mo de be fore try ing to deter mine th e SElin ux rules. TSCS038 Could not switch SELinux to e nforcing mode. The conf igur ati on scr ipt failed to set t he SELi nux state to en forcing mode be fore tr yi ng to test w hether the 2X Thi nClientS erv er serv ices st arted cor rect ly.
126 TSCS046 C annot reload ins talled policy. After t he necess ary chang es, t he SELin ux po licy must be r eload ed for the chang es to tak e effect. TSCS047 Unable t o clear shared memory . Please clear it manuall y by using the ipcrm and ipcs tools.
127 match th e crede ntials used in t he Ma nageme nt Consol e. Ver ify that the cr edential s ar e cor rect in the M anag ement Consol e an d tr y again. T SRD006 Ad m i n is trator does not have the rights to install new slav es in this f arm . You do not hav e enoug h rig hts to inst all a slav e serv er.
128 TSRD 056 File open err or . A requi red fil e in the r epli cation process is missing . Ensure that a ll ThinClie ntOS images on the master serv er a re instal led co rrect ly. If the p roblem persists, f ollow the i nstruct ions t o generat e a debug log and se nd it to the 2X Support C entre.
129 TSRD 071 Cannot cr eate li cenc e file . An error has occ urred when att empting to w rite the sessi o n lock file. M ake sur e tha t you hav e the su ffici ent cr edenti als t o per f o rm these op eratio ns. TSRD 072 Cannot write licence file . An error has occ urred when att empting to w rite the sessi o n lock file.
130 A dvanced Con figuration 2X ThinCli entSe rver Confi guration Opti ons W hen diag nosi ng issu es w ith 2X T hinCli entSer ver , 2X ThinClie ntOS, or act ual Thin C lients, it is possi ble to set config uration opti ons to ov err ide certai n be haviour , allow ing the Administ rator t o cir cumv ent pot ential pitfall s.
131 RDP_VERSION =4 The def ault val ue for RDP co nnecti ons i s ver sion 5.x . Versi on 4 is used on legacy Window s NT Termin al S erv ers. NUMLOCK = ON The default be havi our is to leav e the NU MLOC K to be set by the BIOS of the PC.
132 MA STER_VOLUM E=99 The defaul t vol ume of t he ThinCl ientO S volume mix er i s set to maximu m due to the l ow output of so me sound car ds. This ca n be set to a low er val ue depending on the r equir ements o f the administ rato r. The v alu es acce pted rang e fr om 0 - 99.
133 Specificati ons for 2X ThinClientOS The s peci fications of your Thin Client de pend on two fac tors: Boo t Method an d amo unt o f items being p ublish ed to t he deskt op. The follow ing guidelines are giv en to gr asp a bett er idea of the capabil ities you w ill be capabl e o f using depending on y our avail able speci fica tions .
134 CD Booting Mi nimum Supported Spec ifications • CPU: 200MHz Pentiu m wi th MM X Inst ructions • RAM: 32Mb • HDD: none • CDROM: CD Reader Recommen ded Supported Specifications • CPU: 200M.
135 HDD / Flash Boot ing Minimum S upported Speci fications • No sw ap partit ion w il l be created i f at l east 64M b RAM is avai lable: • CPU: 200MHz Pentiu m wi th MM X Inst ructions • RAM: .
136 Legacy DHCP configurati on Prepa ring the DHCP se rver (Wi ndows) The 2X T hinCli entSer v er is sh ipped w ith DHC P Helper appli catio n a s standar d. This i s incl uded in both the S ta ndard and Ent erpr ise editions . It is encoura ged to use the bu ndl ed DHCP H elper.
137 Screens hot 94 : DHCP administratio n utility 2. Right - click the ‘Scop e > Scop e Opti ons’ nod e and se lect “Config ure opti ons…”. If you hav e multipl e subn ets, be sur e to select the sco pe op tions of the subnet in w hich y ou wish to use 2X ThinCl ientS erver .
138 3. In the sco pe opt ions di alog, brow se dow n to '066 Boot Serv er Host Name' an d enter the IP addr ess o f your TFTP/ 2X ThinClie ntServ er mac hine (thes e w ill be dif ferent ONLY i f you are using a thi rd - party TFTP server). 4.
139 Screens hot 97 : DHC P Predef ined Opt ions 2. Right - click on DHCP serv er and se lect "Set Prede fine d Options..." Screens hot 98 : Prede fined Op tions dialog.
140 3. In the Pr edefine d opti ons di alog, ch oos e op tion cla ss "DHCP Standard O ptions" and cli ck the "Add" but ton. Screens hot 99 : Option Type dial og 4.
141 Screens hot 100 : Opt ion Type dialog Click OK. Th e serv er opti ons s hould n ow look as show n in th e screensh ot. Cl ick OK to ex it the dialog .
142 b. using DNS Screens hot 102 : DN S config urat ion 1. If you are r unning the M icroso ft Window s DNS se rv er serv ice, go to Star t > Administr ativ e Tools > DN S. The DNS configura tion will start. 2. Go to th e node For war d Lookup Z ones and hig hlig ht y our domain ( for ex ample , inter nal.
143 Prepa ring the DHCP s erver (Li nux) The 2X T hinCli entSer v er is sh ipped w ith DHC P Helper appli catio n as standar d. This is incl uded in bot h the Sta ndard and E nterpr ise editions .
144 option thinsrv 192.168.0.10 ; option routers 192.168.0.1; next-server 192.168.0.10 ; option tftp-server-name " 192.168.0.10 "; # required by Intel PXE-2.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté 2X ThinClientServer c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du 2X ThinClientServer - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation 2X ThinClientServer, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le 2X ThinClientServer va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le 2X ThinClientServer, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du 2X ThinClientServer.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le 2X ThinClientServer. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei 2X ThinClientServer ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
