Manuel d'utilisation / d'entretien du produit 2747 du fabricant Cortelco
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V OIP 2747 IP Phone User Manual 274701-VIP-P AK Cortelco Release 5.1.
1 Contents 1 OVER VIEW ......................................................................................................... 4 1.1 I NTR ODUCTION ............................................................................................. 4 1.2 K EY F EA T URES .
2 4.1.2 Others ................................................................................................... 31 4.1.2.1 MAC Address................................................................................... 31 4.1.2.2 NTP Server ........
3 5.3 C HEC K CALL HISTOR Y ( IN COMING / OUTGOING / MISSED CALLS ) ................. 38 5.4 R EDIAL ....................................................................................................... 39 5.5 C ALL F OR W ARD ......................
4 1 Overview 1.1 Intr oduction Cortelco Inc. and its suppliers believe that the next generation of net works based on VoIP technologies will significantly change the way people communicate with each other. To get the greatest benefit from these technologies, the use of VoIP should be simple to most users.
5 o Gets IP from DHCP server using DHCP protocol or through ADSL modem using PPPoE prot ocol, auto matically rec onnects when PPPoE loses connection. • Pass through NAT devices: o Can make outgoing and inco ming calls under any NAT device (ev en under two layer NAT devices) when working with the specific gatekeeper/p roxy device.
6 o User can easily observe if the VOIP 2747 is working nor mally and monitor the system status (network status, registering status) from the LCD panel display. o A “PKT Trace” function is suppo rted to display the packets received on the LCD panel and helps network administrator find the problem on line.
7 1.3 Hardwar e Specifica tion T able 1. Hardware Specification of VOIP 2747 HARDW ARE S PE C SpecMo del VOIP 2747 PC Port 1xRJ45 10/100 Base-T Ethernet, line aut o-sensing/switching. WAN P o r t 1xRJ45 1 0/100 Base-T Ethernet, line auto-sensing/switching.
8 7. 6. 4. 5. 1. 2. 3. 2 Basic Installation 2.1 Appearance Intr oduction 2.1.1 Key parts of the V OIP 2747 The key parts of the VOIP 2747 series IP Phone are shown in figure 1, and include the following: 1. 2x16 LCD Display 5. H andset 2 . K e y p a d 6 .
9 3. 2. 1. 4. 2.1.2 Rear and Back side Panel of the V OIP 2747 The rear and back side panel illustration is shown in figures 2 and 3; main par ts i nclu de: 1. RJ-45 Ethernet Port 2. RJ-45 Ethernet Port 3. Power Ada ptor Jack 4. Handset Jack Figure 2.
10 2.1.3 Keypad Definition Figure 3. Keypad illustration 1. Light The red light blinks when there is an incoming call and provides Message W aiting indication. 2. LCD Display Menu and all status displays for user . 3. “ Í UP” Key When the IP phone is in the menu selection mode, this key is used to scroll up the menu items.
11 “ Æ DOWN” Key When the IP phone is in the menu selection mode, this key is used to scroll down the menu items. When the IP phone is editing menu item contents, this key is used as “ right shift” to shift th e cursor righ t a digit for each k ey press.
12 10. Menu / OK When the IP phone is in idle state, this key is used as a “Menu” key to bring up the menu selection on the LCD display . When inside the menu s election/setting on the L CD display , this key is used as an “OK” key to enter into a lower level of menu selection or to accept the edited item’ s contents.
13 15. Speed Dial M1 – M10 Users are able to st ore 10 specific phone numbers in the slots of M1 - M10. Users are able to make a speed di al call to the specific p arty by pressing the speed dial key from M1 – M10. 16. Phone Book Users are able to store up to 50 phone nu mbe rs by pressing the “Phonebook” button.
14 2.2 LCD Menu Li st The following is the roadmap for the menu on your IP phone: (SIP & H.323 share a similar m enu, different parts are written separately .
15 ¾ SIP ¾ Disp Name ¾ Login ID ¾ Number ¾ Password ¾ (Y es / No) Proxy On ¾ If Y es: ¾ Proxy Address ¾ Proxy Port ¾ (Y es / No) Outbound Proxy ¾ If Y es: ¾ Outbound Proxy IP ¾ Outbound P.
16 ¾ Dump ! ¾ Network ¾ MAC Address ¾ NTP Serve r ¾ Restart Count ¾ RT P P r o c e s s ¾ (Y es / No) Bypass Server ¾ (Y es / No) Jitter Buf fer ¾ (Y es / No) Auto Upgrade ¾ Phone Advanced ¾ Codec ¾ G .
17 ¾ User Setting ¾ Pla tform ¾ Billing Server ¾ Login ¾ User Name ¾ Password ¾ Confirm Password ¾ Stat istics ¾ User Statistics ¾ User S ta tistic ¾ Phone Statistic ¾ Phone Sta tistics ¾.
18 2.3 Installation Envir onment Figure 4. Installation Environment St e p 1 ： Connect your IP phone to it s handset by plugging one end of the coil cord into the handset and the other end into the jack on the bo ttom of the IP phone. T o connect to the internet, plug into the middle jack on the b ack of the IP phone.
19 3 Configuration fr om Keypads The VOIP 2747 series IP Phone is designed to be installed easily and is very user-friendly so alm ost all the configura tions can be done through the keypad and LCD screen display on the phone set in a few minutes.
20 3.1.2 PPPoE Metho d Many of the broadband network connections now pr ovided are ADSL connections. Under this environment, the IP Phone can directl y connect to the ADSL modem by setting the PPPoE account (user name and password) provided by the ADSL service provider .
21 3.2 Registration to GK / Pr oxy Server After the network environ ment is set and connected to th e Internet, you can register the IP Phone to your H.323 ga tekeeper or SIP Proxy server . Please choose one of the following methods to register to a gateke eper or proxy server .
22 alive. Some gateke epers require the devi ces to keep re-regist ering to it using the full information, in this case, please set the “FullRRQ” to “Y es ”. Note : The V OIP 2747 can pass the NA T/r outer devices if the ga tekeeper supports this function.
23 proxy server . Another is the proxy server port, to set the port of the proxy server; its value is usually 5060 unless specified by the service vendor . If the IP Phone does not register to any proxy server , it still ca n call to another IP phone by calling the IP address directly .
24 3.3 Registration / S tartup mess age When the network and registration configurations are set, please restart the IP Phone. The LCD display on the IP phone will show one of the following messages: (depends on whether the registration is ok or not.) (a).
25 incoming calls. If th e “Proxy On” flag is “No”, then th e IP Phone does not need to register . In this case, you can call the IP address of another IP Phone directly .
26 (e). When the IP Phone fails in obtaining an IP address from the DHCP server , the LCD screen will display the follow ing message : DHCPFail (number) D a t e T i m e This means that the IP phone is.
27 username/password is not correct. The IP phone can not make any calls, but the menu selection and the on-hook / off-hook function will work OK. (i).
28 3.4.2 Busy Forward T o enable Busy Forward mode, Press MENU/OK with Ite m 2 Busy selected. The display will change to 2 (Y es) Busy and 3. Busy Nu mber will appear . Press DOWN Then MENU/OK to ent er the tar get number for Busy Forwarding. The display will show Busy Number =.
29 state of a network connection. By selecting “V iew” Æ ”Ping” and keying in the IP address or domain name of anoth er device, the phon e can check the s tatus of its connection to that device. This can al so be used to check the status of the Internet connection by pinging another device that is alr eady on the public Internet.
30 4 W eb Configuration The phone provides a web interface for configuration. P lease note that the web interface will only work with Internet Explorer . T o use this configuration method, enter the IP address of the phone into the browser address bar .
31 4.1 Network Configuration on web Clicking on the “Network” icon on th e left banner will bring up following page to allow network configuration. 4.1.1 Basic Please see section 3.1 f or an explanation o f each field. 4.1.2 Others 4.1.2.1 MAC Address V iew the M AC Address of the IP Phone.
32 4.1.2.3 Ti m e Zon e Used to specify the time zone. Clicking the “V iew” icon will display a list of al l available ti me zones. For example, the val ue should be set to -6 for US Central T ime. 4.2 H.323 Configuration on web Clicking on the “H.
33 4.2.3 Advanced 4.2.3.1 Min M edia Port : The minimum value of the range of the trans mitted R TP packet’ s port. 4.2.3.2 Max Med ia Port : The maximum valu e of the range of the trans mitted R TP packet’ s port. 4.2.3.3 Codec : The type of the Codec of the transmitted R TP packets.
34 4.3.1 SIP Parameters Please see section 3.2 f or an explanation o f each field. 4.3.2 Forward Mode Please see section 3.4 f or an explanation o f each field. 4.3.3 Advanced 4.3.3.1 Reg From Modifies th e “From:” field in the SIP / SDP messag es.
35 4.4 Phone Configuration on web Clicking on the “Phone” icon will display the following page to allow configuration of phone related parameters. 4.4.1 Pr efix These entries are used for V oIP systems which require special tre atment of country codes, international codes, and area codes.
36 4.4.2.2 Handset V olume Adjusts the volu me of inco ming calls on the hand set. 4.4.2.3 Handfre e V olume Adjusts the volu me of inco ming calls on the handsf ree. 4.4.2.4 CodecTxGain Adjust the output voice volume. 4.4.2.5 Ring T ype Changes the ringing type(ring pattern) of an incoming call.
37 4.4.3.2 BG Noise Level This value controls the sensitivity of the V AD detection. 4.5 System Configuration Clicking on the “Sy stem” icon will display the following page to allow configuration of system related parameters. This page allows software upgrades, us ername/password changing, and rebooting (restarting).
38 5 Call Functions 5.1 Making Calls T o make a call, pick up the handset or pr ess the SPEAKER button, dia l the called party’ s number , and end with “#” key or RE/DIAL. 5.2 Receiving Calls T o answer a call when the phone is ringing, pick up the handset or pr ess the SPEAKER button.
39 5.4 Redial T o call th e last dialed nu mber (redial), press the “RE/DIAL” key immediately after going off-hook. 5.5 Call Forward Call forwarding functions can be set via the key pad or by web configuration. Please refer to section 3.5 for more details.
40 5.7 Call Hold As described above, the HOLD button allows attended transfer . If the number of the third party is not dialed in 8 se conds, the phone will go into the “Hold” state. By pressing HOLD aga in, the call c an be continued 5.8 Phone Book and Speed Dial 5.
41 “MENU/OK” to select Delete All. The display will show “Are Y ou Sure?”. Press “MENU/OK” to delete all Phone Book entries. P ress “CANCEL” twice to return to the idle state. 5.8.2 Speed Dial T o access Speed Dial, press the “PHO NE BOOK” button, the display shows 1.
42 IBM Corporation, Java-based Voice Server (IMTC 2002) First Virtual Communications, Click To Meet Web Endpoint (IMTC 20 02) Innovaphone, IP200 (IMTC 2002) UniData iW200 Cisco7905 IP Phone - GateKeeper Cisco AS5350 Gatekeeper function Citron Network Inc.
43 - SoftSwitch ZTE T elcom. Softswitch W alkerSun softswitch 6.2 SIP Interoperability List The following devices have been tested to be interoperable with the 2747 series IP Phone. Client/Terminal -SCS-Client V1.00 -SIPS 2.0.43.11 -SJ-Phone 1.10.187c -X-Lite – FWD V2.
44 LIMITED W A RRANTY If you purchased this pr oduct new in the U.S. o r Puerto Rico, CORT ELCO warrants it against defects in mat erial and workmanship for a p eriod of one (1) year from the d ate of original purchase. This warranty is in li eu of all other express w arrant ies.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Cortelco 2747 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Cortelco 2747 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Cortelco 2747, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Cortelco 2747 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Cortelco 2747, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Cortelco 2747.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Cortelco 2747. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Cortelco 2747 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
