Manuel d'utilisation / d'entretien du produit NT960/PCI du fabricant Connect Tech
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Intellicon-NT960/PCI User's Manual, ver. 0.02 Connect Tech Inc. “Industrial St rength C ommunicati ons” Intellicon-NT960/PCI Intelligent Serial Communications Subsystem User Manual Connect Tech Inc 42 Arrow Ro ad Guelph, Ontario N1K 1S6 Tel: 519-836-1 291 800-426-8979 Fax: 519-836-4 878 Email: sales@connecttech.
Intellicon-NT960/PCI User's Manual, ver. 0.02.
Warranty i Intellicon-NT960/PCI User's Manual, ver. 0.02 LIMITED WARRANTY Connect Tech Inc . provides a Lifetime Warr anty for all C onnect Tech Inc. products. Sho uld this product, in Con nect Tech Inc.'s opinion, fai l to be i n good worki ng order during t he warranty period, Connect Tech Inc.
ii Copyright/ Tradem arks Intellicon-NT960/PCI User's Manual, ver. 0.02 Copyright Notice The inform ation containe d in thi s docume nt is subject t o change without notice.
FCC/DOC Certification iii Intellicon-NT960/PCI User's Manual, ver. 0.02 CLASS A COMPUTING DEVICE Intellicon-NT960/PCI, ACM/16, ACM/Flex16, ACM/16RJ FCC This equipment complies with the requirements in Part 15 of FCC Rules for a Cla ss A comput ing device.
Intellicon-NT960/PCI User's Manual, ver. 0.02.
Content s v Intellicon-NT960/PCI User's Manual, ver. 0.02 Table of Contents Chapter 1: I ntroduction Introducti on ........................................................................................... 1-1 Manual Overvie w ..................
vi Content s Intellicon-NT960/PCI User's Manual, ver. 0.02 Chapter 4: Appendices Appendix A: Speci f ications ................................................................... 4-1 NT960/PCI Host Adapter..........................................
Contents vii Intellicon-NT960/PCI User's Manual, ver. 0.02 Chapter 4: Appendices (c ontinued) Appendix F: SLIM Inse rtion/R em oval ................................................ 4-26 ACM/Flex16 back co ver remova l ............................
viii Contents Intellicon-NT960/PCI User's Manual, ver. 0.02 List of Figures Figure 1: NT960/PCI Host Adapt er ....................................................... 1-5 Figure 2: ACM/ 16 module ...................................................
Intellicon-NT960/PCI User's Manual, ver. 0.02 Chapter 1: Introduction Introducti on ........................................................................................... 1-1 Manual Overvie w .................................................
Intellicon-NT960/PCI User's Manual, ver. 0.02.
Chapter 1: Introduct ion 1-1 Intellicon-NT960/PCI User's Manual, ver. 0.02 Introduction This section co ntains an o verall descripti on of the Intellicon-NT960/PCI manual, the Intellicon-NT960/PCI produ ct, Connect Tech technical services, Return Merchandise Authorization and warranty repair policies.
1-2 Chapter 1: Introd uction Intellicon-NT960/PCI User's Manual, ver. 0.02 Manual Over view The purpose of the Intellicon-NT960/PCI User's Manu al is to help you install the Intellicon-NT960/PCI subsystem as effortlessly as possible.
Chapter 1: Introduct ion 1-3 Intellicon-NT960/PCI User's Manual, ver. 0.02 Conventions & Symbols This manual uses the following conventio ns: In most cases the font for fil e names and c ommand statements is 9 point Arial Narrow Bold. An example is: DEVICE=NT960.
1-4 Chapter 1: Introd uction Intellicon-NT960/PCI User's Manual, ver. 0.02 Product Overview The Intellicon-NT960/PCI is a high perfor mance intelligent multi-port subsystem that allows you to connect up to 128 serial devices thro ugh one expa nsion slot .
Chapter 1: Introduct ion 1-5 Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 1 shows the l ocations of va rious hardware compone nts of the NT960/PCI Host Adap ter.
1-6 Chapter 1: Introd uction Intellicon-NT960/PCI User's Manual, ver. 0.02 Up to eight ACM/16' s, ACM/16R J’s and/ or ACM/Fl ex16’s can connect to an Intellicon-NT960/PCI Host Adapter providing up to 12 8 serial p orts.
Chapter 1: Introduct ion 1-7 Intellicon-NT960/PCI User's Manual, ver. 0.02 Intellicon-NT960/PCI ACM/16RJ The ACM/16R J (Asynchro nous Comm unication M odule) is an external modul e that connects t o the NT960/PCI Host Adapter vi a a high speed 37 pin exter nal bus cable.
1-8 Chapter 1: Introd uction Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 3: ACM/16RJ m odule Power A ctivit y Traffic A ddress PWR-IN PWR-O UT Connect Tech Inc Intellicon NT96 0 ACM/16R .
Chapter 1: Introduct ion 1-9 Intellicon-NT960/PCI User's Manual, ver. 0.02 Intellicon-NT960/PCI ACM/Flex16 The ACM/Flex 16 (Asynch ronous Com munication M odule) i s an external modul e that connects t o the NT960/PCI Host Adapter vi a a high speed 37 pin exter nal bus cable.
1-10 Chapt er 1: Introduct ion Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 4: ACM/Flex16 module External power suppl y A CM/16 address switch Powe r L ED Traffic LED A ctivity LED DB37 bus c onnecto r Powe r i n Power ou t connecto r connector 2 4 5 6 7 8 9 10 11 12 13 14 15 16 Address Power Traffic Activi ty Connect Tech I nc.
Chapter 1: Introduct ion 1-11 Intellicon-NT960/PCI User's Manual, ver. 0.02 The Intellicon-NT960 /PCI subsystem can accommodate both small and large multi-channel applications . The NT960/PCI Host Adapter can connect up to ei ght AC M/16, A CM/16RJ a nd/or ACM/Flex16 modules for a total of 128 ports.
1-12 Chapt er 1: Introduct ion Intellicon-NT960/PCI User's Manual, ver. 0.02 Intellicon-NT960/PCI Software The NT960/PCI s hips with software devi ce drivers. These device drivers provide sup port for multi-po rt serial communications with different o perating sy stems wit hout the nee d for program ming.
Chapter 1: Introduct ion 1-13 Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 6: Problem summary sheet Problem Description Connect Tech Product Description P r o d u c t : R e v i s i o n n o . : Product serial no.: No. of serial ports: IRQ selected: Base address selected: I/O port address selected: Device driver: Revision no.
1-14 Chapt er 1: Introduct ion Intellicon-NT960/PCI User's Manual, ver. 0.02 We offer sever al ways for y ou to contact us: Mail/Courier You may contact us by letter a nd our m ailing add ress for correspondence is: Connect Tech Inc.
Chapter 1: Introduct ion 1-15 Intellicon-NT960/PCI User's Manual, ver. 0.02 RMA Overview Connect Tech product s requiring wa rranty or no n warranty repairs need an RMA num ber.
Intellicon-NT960/PCI User's Manual, ver. 0.02.
Intellicon-NT960/PCI User's Manual, ver. 0.02 Chapter 2: Hardware Installation Introducti on ........................................................................................... 2-1 NT960/PCI Host Adapter...................................
Intellicon-NT960/PCI User's Manual, ver. 0.02.
Chapter 2: Har dware Instal lation 2-1 Intellicon-NT960/PCI User's Manual, ver. 0.02 Introduction Hardware installation involves configuration of th e following: The NT960/PC I Host Adapter One or m ore ACM/ 16, ACM/16RJ or ACM/ Flex16 exte rnal modules NT960/PCI Host Adapter Installation of the NT960 /PCI Host Adapter cons ists of: 1.
2-2 Chapter 2: Har dware Instal lation Intellicon-NT960/PCI User's Manual, ver. 0.02 Installing the NT960/PCI in your System To install the NT960/PCI Host Adapter in your computer follow these steps: Computer components are very se nsitive to static electricity.
Chapter 2: Har dware Instal lation 2-3 Intellicon-NT960/PCI User's Manual, ver. 0.02 ACM/16/16RJ/Flex16 Address Selection The ACM/16, ACM/Flex16 and ACM/16 RJ address switch blo ck or switch assigns a number for each port on the ACM/16, ACM/16RJ an d ACM/Flex1 6.
2-4 Chapter 2: Har dware Instal lation Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 8: ACM/16RJ a ddress switch block Power Activity Traffic PWR- IN PW R- OUT Connect Tech Inc Intellicon .
Chapter 2: Har dware Instal lation 2-5 Intellicon-NT960/PCI User's Manual, ver. 0.02 WARNING Do not use a pencil to set the DIP switches as the lead graphite may short-circuit the switch.
2-6 Chapter 2: Har dware Instal lation Intellicon-NT960/PCI User's Manual, ver. 0.02 SLIM Installation(ACM/Flex16) The ACM/Flex 16 module has four 72 pi n SLIM socket s that accept line transceiver modules.
Chapter 2: Har dware Instal lation 2-7 Intellicon-NT960/PCI User's Manual, ver. 0.02 To insert a SLIM into a connector follow these steps: 1. Place the SLIM into the socket alm ost vertically (about 75- degree angle), making su re that it i s properly orie nted and fully inserted into the sock et.
2-8 Chapter 2: Har dware Instal lation Intellicon-NT960/PCI User's Manual, ver. 0.02 SLIM Options The ACM/Flex16 has four SLIM sockets to accept Connect Tech's RS-23 2 and/or R S-485/42 2 and/o r 20m A Current L oop Serial Line Interface Module s (S LIM).
Chapter 2: Har dware Instal lation 2-9 Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 10 : LED interface indicators (ACM/Flex16) LEDs to indicate th e electric al interface in use for specific gr oups of four ports.
2-10 Chapter 2: Har dware Instal lation Intellicon-NT960/PCI User's Manual, ver. 0.02 The following table shows appropriate settings for DIP switch block SW1 fo r various ACM con figuratio ns. Table 2: NT960/PCI SW 1 switch set tings Switch Position Configuration ON 1 2 3 4 5 6 SW1 Switch 6 on DIP swit ch block S W1 set on .
Chapter 2: Har dware Install ation 2-11 Intellicon-NT960/PCI User's Manual, ver. 0.02 Note: 1. If an existing installation has a two ca ble configuration, we recommend that you replace the cables with the newer cabl e assembly. 2. You shoul d use no more than tw o bus cables f or the entir e subsystem.
2-12 Chapter 2: Har dware Instal lation Intellicon-NT960/PCI User's Manual, ver. 0.02 Note: The ACM/Flex16 with RS-232 and/or 20mA interfaces only requires the connection of one external power supply for every 48 ports con nected to a HOST Ad apter .
Chapter 2: Har dware Install ation 2-13 Intellicon-NT960/PCI User's Manual, ver. 0.02 Figures 11 , 12 and 13 show d ifferent m ethods of co nnecting ACM/16, AC M/16RJ or ACM/Flex1 6 modules t o the NT96 0/PCI Host Adapter.
2-14 Chapter 2: Har dware Instal lation Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 12: Connection of three ACM/16/16RJ/Flex16 modules NT960/ PCI Host Adapter Host Computer DB37 connecto.
Chapter 2: Har dware Install ation 2-15 Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 13: Connection of six AC M/16/16RJ/Fl ex16 modules NT960/PCI Host Adapter Host Com pute r DB37 connect.
Intellicon-NT960/PCI User's Manual, ver. 0.02.
Intellicon-NT960/PCI User's Manual, ver. 0.02 Chapter 3: Software Installation Introducti on .....................................................
Intellicon-NT960/PCI User's Manual, ver. 0.02.
Chapter 3: Software I nstallation 3-1 Intellicon-NT960/PCI User's Manual, ver. 0.02 Introduction Your Intellicon-NT960/PCI subsystem boards may ship with diskettes that include README f iles.
Intellicon-NT960/PCI User's Manual, ver. 0.02.
Intellicon-NT960/PCI User's Manual, ver. 0.02 Chapter 4: Appendices Appendix A: Speci f ications ................................................................... 4-1 NT960/PCI Host Adapter.......................................................
Intellicon-NT960/PCI User's Manual, ver. 0.02 Appendix F: SLIM Inse rtion/R em oval ................................................ 4-26 ACM/Flex16 back co ver remova l .............................................. 4-27 SLIM inser tion ........
Chapter 4: Appendix A - Spec ifications 4-1 Intellicon-NT960/PCI User's Manual, ver. 0.02 Appendix A: Specifications NT960/PCI Host Adapter Processor Intel i960 JX 32 bit RISC processor, 33MH z Memory 1MB of dual ported SRAM PCI Bus Interface One 3.
4-2 Chapter 4: Appendix A - Sp ecifications Intellicon-NT960/PCI User's Manual, ver. 0.02 ACM/F lex16 Four CLCD14 00 RISC li ke quad UARTs with 12 by tes of FIFO per chan nel on the chip .
Chapter 4: Appendix A - Spec ifications 4-3 Intellicon-NT960/PCI User's Manual, ver. 0.02 NT960/PCI Part Numbers NP001 Intellicon-NT960/PCI Host Adapter with 1MB of RAM. NTACM16V2 Intellicon-NT960/PC I ACM/16 external m odule with DB-9 male connect ors.
4-4 Chapter 4: Appendix A - Sp ecifications Intellicon-NT960/PCI User's Manual, ver. 0.02 Certification Intellicon-NT960/PCI; ACM/16; ACM/Flex16; ACM/16RJ FCC This equipment complies with the requirements in Part 15 of FCC Rules for a Cla ss A comput ing device.
Chapter 4: Appendix B - Connecto r Pinouts 4-5 Intellicon-NT960/PCI User's Manual, ver. 0.02 Appendix B: Connector Pinouts A cable with 37 pin connectors conn ects the Intellicon- NT960/PCI host adapter to an A CM/16, ACM/Flex16 or ACM/16RJ external m odule.
4-6 Chapter 4: Appen dix B - Co nnector Pinout s Intellicon-NT960/PCI User's Manual, ver. 0.02 ACM/Flex16 Pinouts The ACM/Flex 16 provides m ale DB-9 con nectors for eac h port. For the DB-9 pinout inform ation please re fer to Table 4 . Table 4: DB-9 pinout s - ACM/Flex16 Pin No.
Chapter 4: Appendix B - Connecto r Pinouts 4-7 Intellicon-NT960/PCI User's Manual, ver. 0.02 Table 5: ACM/Flex16 SLIM pinout s SLIM Pin No. TTL Signal RS-232 Signal RS-485/422 Signal Current Loop.
4-8 Chapter 4: Appen dix B - Co nnector Pinout s Intellicon-NT960/PCI User's Manual, ver. 0.02 Table 5(continued): ACM/Flex16 SLIM pi nouts SLIM Pin No.
Chapter 4: Appendix B - Connecto r Pinouts 4-9 Intellicon-NT960/PCI User's Manual, ver. 0.02 ACM/16RJ Pinouts The ACM/16RJ p rovides RJ-45 m odular connect ors for ea ch port. For the R J-45 pinout inf ormation please refer t o Table 6 . Table 6: RJ-45 pinout s - ACM/16RJ Pin No.
4-10 Chapter 4: Appendi x C - RS- 232 Opti on Intellicon-NT960/PCI User's Manual, ver. 0.02 Appendix C: RS-232 Option You may or der the ACM /Flex16 exte rnal module with RS-2 32 Serial Line Interface Module s (SLIM). The RS-232 SLIM offers the following features: Each SLIM controls four por ts.
Chapter 4: Appendix C - RS-232 Option 4-11 Intellicon-NT960/PCI User's Manual, ver. 0.02 Installation The ACM/Flex16 m odule has four 72 pin SLIM sockets which accept Serial Line Interface Module s. Each SLIM provides the RS-232 or RS-485/ 422 or 20mA Current Loop receive rs and transmitters to condition four serial ports.
4-12 Chapter 4: Appe ndix D - RS-485/422 Op tion Intellicon-NT960/PCI User's Manual, ver. 0.02 Appendix D: RS-485/422 Option Introduction You may or der the ACM/ Flex16 exte rnal module with RS- 485/422 Serial Line Interface Mo dules (SLI M).
Chapter 4 : Appendix D - RS-485/422 Option 4-13 Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 15 : RS-485/422 SL IM partial schem atic 1 6 2 7 3 8 4 9 5 +5V 6 GND 54 2 1 3 +5V +5V GND GND .
4-14 Chapter 4: Appe ndix D - RS-485/422 Op tion Intellicon-NT960/PCI User's Manual, ver. 0.02 Installation The ACM/Flex16 m odule has four 72 pin SLIM sockets which accept Serial Line Interface Module s. Each SLIM provides the RS-232 or RS-485/ 422 or 20mA Current Loop receive rs and transmitters to condition four serial ports.
Chapter 4 : Appendix D - RS-485/422 Option 4-15 Intellicon-NT960/PCI User's Manual, ver. 0.02 Configurati on option s The RS-485/422 SLIM on th e ACM/Flex16 offers a wide range of features and co nfiguration options.
4-16 Chapter 4: Appe ndix D - RS-485/422 Op tion Intellicon-NT960/PCI User's Manual, ver. 0.02 Table 7: RS-485/422 SLIM ; port/swit ch block relation Port number SLIM socket Switch block Port num.
Chapter 4 : Appendix D - RS-485/422 Option 4-17 Intellicon-NT960/PCI User's Manual, ver. 0.02 Line bias feature During the operation of a half duplex, or multi-drop RS-485/422 connection, there are situations ( tim e intervals) when there is NO "generator station" driving the wires that in terconnect the various stations.
4-18 Chapter 4: Appe ndix D - RS-485/422 Op tion Intellicon-NT960/PCI User's Manual, ver. 0.02 DIP switches S 1, S2, S3, and S4 on the RS-485/ 422 SLIM a llow you to select a "generator stati on" load and a "receiver station" load.
Chapter 4 : Appendix D - RS-485/422 Option 4-19 Intellicon-NT960/PCI User's Manual, ver. 0.02 Switch positions 5 and 6 on switch b locks S1, S2, S3, and S4 allow the "receiver stations" (RxD and CTS) to have either a DC load of 150 ohms or an AC load of 150 ohm s in series wi th a 50 nF capacitor.
4-20 Chapter 4: Appe ndix D - RS-485/422 Op tion Intellicon-NT960/PCI User's Manual, ver. 0.02 RS-485/422 Cable Wiring You can wire your ACM/Flex16 with the RS-485/422 option in various ways to comm unicate wit h RS-485/4 22 peripheral s. Thi s section will describe a few examples of RS-485/422 cabling schemes.
Chapter 4 : Appendix D - RS-485/422 Option 4-21 Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 20: RS-485/422 wiring diag ram(2 wire) RTS + RTS - CTS + CTS - Tx D + Tx D - Rx D + Rx D - Rx .
4-22 Chapter 4: Appendix E - 20m A Current L oop Opti on Intellicon-NT960/PCI User's Manual, ver. 0.02 Appendix E: 20mA Current Loop Option You may or der the ACM/ Flex16 with 20mA Current Loop Seri al Line Interface Modules. ). The 20m A Current Loop SLIM offers the following features: A passive 20mA Current Loop electrical int erface.
Chapter 4: Appendix E - 20m A Current L oop Option 4-23 Intellicon-NT960/PCI User's Manual, ver. 0.02 Installation The ACM/Flex16 m odule has four 72 pin SLIM sockets which accept Serial Line Interface Module s. Each SLIM provides the RS-232 or RS-485/ 422 or 20mA Current Loop receive rs and transmitters to condition four serial ports.
4-24 Chapter 4: Appendix E - 20m A Current L oop Opti on Intellicon-NT960/PCI User's Manual, ver. 0.02 20mA Current Loop The 20mA Cur rent Loop m odule provi des optical ly isolated 20mA passi ve Current Lo op interfaces f or four p orts. For e ach port there is an optically isolated receiver, a nd an optically isolated transmitter.
Chapter 4: Appendix E - 20m A Current L oop Option 4-25 Intellicon-NT960/PCI User's Manual, ver. 0.02 Current Loop Cable Wiring You can wire the ACM/Flex16 with the 20mA Curren t Loop option in various ways to comm unicate with 20m A Current Loop peripherals.
4-26 Chapter 4: Appen dix F - SLIM Insertio n/Rem oval Intellicon-NT960/PCI User's Manual, ver. 0.02 Appendix F: SLIM Insertion/Removal This section outlines procedures for th e following: ACM/Flex16 back c over removal. SLIM insertion. SLIM removal.
Chapter 4: Appendix F - SLIM Insertion/R emoval 4-27 Intellicon-NT960/PCI User's Manual, ver. 0.02 ACM/Flex16 back cover removal Figure 23 outlines the correct proce dure for rem oving the back cover on the ACM/Fl ex16.
4-28 Chapter 4: Appen dix F - SLIM Insertio n/Rem oval Intellicon-NT960/PCI User's Manual, ver. 0.02 SLIM insertion Figure 24 outlines the correct proced ure for inserti ng an RS-23 2, RS-485/422 and 20mA Curre nt Loop Serial Line Interface Module (SLIM).
Chapter 4: Appendix F - SLIM Insertion/R emoval 4-29 Intellicon-NT960/PCI User's Manual, ver. 0.02 SLIM removal Figure 25 outlines the correct proce dure for rem oving an RS-2 32, RS-485/422 and 20mA Curre nt Loop Serial Line Interface Module (SLIM).
4-30 Chapter 4: Append ix G - Factory Settings Intellicon-NT960/PCI User's Manual, ver. 0.02 Appendix G: Factory Settings This section summarizes the factory setting s for the following Intellico.
Chapter 4: Appendix G - Facto ry Settings 4-31 Intellicon-NT960/PCI User's Manual, ver. 0.02 ACM/16, ACM /Flex16, ACM/16RJ Modules The NT960/PC I ACM/16 , ACM/16R J and A CM/Flex16 m odules ship .
4-32 Chapter 4: Append ix G - Factory Settings Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 26: ACM/16, ACM/Flex16 factory settings 2 4 5 6 7 89 10 11 12 13 14 15 16 Addre ss Po we Tra ffic Activity Connect T ech Inc.
Chapter 4: Appendix G - Facto ry Settings 4-33 Intellicon-NT960/PCI User's Manual, ver. 0.02 Figure 27: ACM/16RJ factory setting Power Activity Traffic PWR-I N PW R- OUT Connect Tech Inc Intellic.
4-34 Chapter 4: Append ix G - Factory Settings Intellicon-NT960/PCI User's Manual, ver. 0.02 ACM/Flex16: RS-4 85 SLIM option s The RS-485 SLIM for the ACM/Flex 16 offers a wide range of configuration options. These op tions allow you to choose the lin e loads(DC or AC ) and biasing for each po rt.
Intellicon-NT960/PCI User's Manual, ver. 0.02.
Intellicon-NT960/PCI User's Manual, ver. 0.02.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Connect Tech NT960/PCI c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Connect Tech NT960/PCI - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Connect Tech NT960/PCI, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Connect Tech NT960/PCI va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Connect Tech NT960/PCI, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Connect Tech NT960/PCI.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Connect Tech NT960/PCI. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Connect Tech NT960/PCI ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
