Manuel d'utilisation / d'entretien du produit ATA187I1ARF du fabricant Cisco Systems
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Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Cisco A T A 1 87 Analog T elephone A daptor A dministration Guide f or SIP Ve r s i o n 1.
THE SPECIFICATION S AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITH OUT NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED.
Contents iii Cisco ATA 187 Analog Telephone Adap tor Administration Guide for SIP (Version 1.0) OL-21862-01 CONTENTS Preface vii Cisco ATA 187 Analog Telephone Adaptor Overview 1-1 Session Initiation .
Contents iv Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Installing the ATA 187 3-1 Network Requirements 3-1 Safety Recommendation s 3-2 What the ATA .
Contents v Cisco ATA 187 Analog Telephone Adap tor Administration Guide for SIP (Version 1.0) OL-21862-01 Checking Static IP Add ress Settings 6-6 Verifying Voice VLAN Configuratio n 6-6 Eliminating D.
Contents vi Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 ATA 187 Specifications A-1 Physical Specifications A-1 Electrical Specifications A-2 Environm.
vii Cisco Analog Telephone Adapte r 187 Administration Guide for SIP 1.0 OL-21862-01 Preface Overview The Cisco Analog T elephone Adapter 187 Administr ation Guide f or SIP (V ersion 1.
viii Cisco Analog Telephone Ad apter 1 87 Administration Guide for SIP 1.0 OL-21862-01 Preface Related Documentation For more inf ormation about the A T A 187 or Cisco Unified Communi cations Manager .
ix Cisco Analog Telephone Adapter 187 Administration Guide for SIP 1.0 OL-21862-01 Preface Cisco Unified Communications Manager Business E dition These publications are av ailable at the follo wing URL: http://www .cisco.com/en/US/products/ps72 73/tsd_products_support _series_home.
x Cisco Analog Telephone Ad apter 1 87 Administration Guide for SIP 1.0 OL-21862-01 Preface Note Means reader take note . Notes contain helpful suggestions or references to mate rial not cov ered in the publication. Caution Means re a d er be c a re f u l .
CH A P T E R 1-1 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 1 Cisco ATA 187 Analog Telephone Adaptor Overview This section describes the hard ware a.
1-2 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisc o ATA 187 Analog Telephon e Adaptor Overview Session Initiation Protocol Overview The .
1-3 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Ana log Telephone Ada ptor Overview Session Initiation Protocol Overview • Det ermines the media capabilities of the tar get endpo int.
1-4 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisc o ATA 187 Analog Telephon e Adaptor Overview Session Initiation Protocol Overview Figur e 1 -3 SIP Arc hit ectu re SIP Clients SIP clients include: • Gat ew ays—Provide call control.
1-5 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Ana log Telephone Ada ptor Overview Hardware Overview Hardware Overview The A T A 187 is a compact, easy to install device. Figure 1-4 sho ws the rear panel of the A T A 187.
1-6 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisc o ATA 187 Analog Telephon e Adaptor Overview Software Features Secure Real-Time Transport Protocol Secure Real-T ime T ransport Protocol secures v o ice con ver sations on the netw ork and pro vides protection against replay attacks.
1-7 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Ana log Telephone Ada ptor Overview Software Features • Domain Name Sy stem.
1-8 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisc o ATA 187 Analog Telephon e Adaptor Overview Software Features • V. 4 4 • K 56Flex • ITU -T V .34 Annex 12 • ITU -T V .34 • V .
1-9 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Ana log Telephone Ada ptor Overview Installation and Configuration Overview Supplementary Services SIP supplementary services are services that you can use to enhance your pho ne service.
1-10 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisc o ATA 187 Analog Telephon e Adaptor Overview Installation and Conf iguration Over vie.
CH A P T E R 2-1 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 2 Preparing to Install th e ATA 187 on Your Network The A T A 187 enables you to communicate using v oice ov er a data netwo rk.
2-2 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to Install the ATA 187 on Your Network Providing Power to the ATA 187 Understandi.
2-3 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to In stall the ATA 187 on Your Netwo rk Understanding Phone Configuration Files .
2-4 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to Install the ATA 187 on Your Network Understanding the ATA 187 Startu p Process.
2-5 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to In stall the ATA 187 on Your Netwo rk Adding the ATA 187 to the Cisco Un ified.
2-6 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to Install the ATA 187 on Your Network Adding the ATA 187 to the Cisco Un ified C.
2-7 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to In stall the ATA 187 on Your Netwo rk Determining the MAC Address of an AT A 1.
2-8 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to Install the ATA 187 on Your Network Determining the MAC Address of an AT A 187.
CHAPTER 3-1 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 3 Installing the ATA 187 This section describes ho w to connect the A T A 187 hardware and conf igure the A T A 187 by loadin g the QED and firmware f iles.
3-2 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 3 Installing the ATA 187 Safety Recommendations Safety Recommendations T o ensure general safety , follo w these guidelines: • Do not get this product wet or pou r liquids into this de vice.
3-3 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 3 Installing the ATA 187 Installing the AT A 187 Installing the ATA 187 T o inst all an A T A 187, follo w these steps: Procedure Step 1 Connect the po wer supply to th e Cisco DC Adapter port.
3-4 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 3 Installing the ATA 187 Configuring Startup Network Settings Configuring Startup Network Set.
CH A P T E R 4-1 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 4 Configuring the ATA 187 Yo u m u s t u s e C i s c o U nified Communications Manager Administration t o configure telepho ny features and assign us ers.
4-2 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 4 Configurin g the ATA 187 Telephony Features A vailable for the A TA 187 Call forw ard Allo ws users to redirect incoming call s to another number .
4-3 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 4 Configuring the ATA 187 Telephony Features Availa ble for the ATA 187 Direct transfer Allo ws users to connect tw o calls to each other (without remainin g on the li ne).
4-4 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 4 Configurin g the ATA 187 Telephony Features A vailable for the A TA 187 Pri vac y Pre vents users who share a line from adding themselves to a call and from vie wing information on their phone screens about the call of t he other user .
4-5 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 4 Configuring the ATA 187 Configuring Product Specific Configuration Parameters Configuring P.
4-6 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 4 Configurin g the ATA 187 Adding Users to Cisco Unified Communications Manager Adding Users .
4-7 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 4 Configuring the ATA 187 Adding Users to Cisco Unified Commun ications Manager • Create a pe rsonal directory . • Set up speed dial and call forwarding numbers.
4-8 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 4 Configurin g the ATA 187 Adding Users to Cisco Unified Communications Manager.
CH A P T E R 5-1 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 5 Configuring Fax Services The A T A 187 provides tw o modes of fax services th at are capable of internetwo rking with Cisco IOS gate ways o ver IP netw orks.
5-2 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 5 Configurin g Fax Services Using Fax Mo de The A T A 187 supports the follo wing f ax modem standards: • ITU-T V .34 • ITU-T V .34 Annex 12 • K56flex • V.
CH A P T E R 6-1 Cisco Unified IP Phone Administ ration Guide for Cisc o Unified Communications M anager 8.0 OL-21035-01 6 Troubleshooting and Maintenance This chapter provi des information that can assist you in tr oubleshooting problems wi th your A T A 187 or with your IP telepho ny netwo rk.
6-2 Cisco Unified IP Phone Administ ration Guide for Cisco Unified Communications Manage r 8.0 OL-21035-01 Chapter 6 Troubleshootin g and Maintenance Resolving Startup Problems – Disconnect a functioning p hone from another port and connect it to this networ k port to verify the port is activ e.
6-3 Cisco Unified IP Phone Administ ration Guide for Cisc o Unified Communications M anager 8.0 OL-21035-01 Chapter 6 Troubleshooting a nd Maintenance Resolving Startup Problems Verifying DNS Settings.
6-4 Cisco Unified IP Phone Administ ration Guide for Cisco Unified Communications Manage r 8.0 OL-21035-01 Chapter 6 Troubleshootin g and Maintenance Resolving Startup Problems T o create a ne w confi.
6-5 Cisco Unified IP Phone Administ ration Guide for Cisc o Unified Communications M anager 8.0 OL-21035-01 Chapter 6 Troubleshooting a nd Maintenance ATA 187 Resets Unex pectedly ATA 187 Resets Unexpectedly If users report that their phones are resetting during calls or while idle on their d esk, you should in vestigate the cause.
6-6 Cisco Unified IP Phone Administ ration Guide for Cisco Unified Communications Manage r 8.0 OL-21035-01 Chapter 6 Troubleshootin g and Maintenance ATA 187 Resets Unexpectedly The A T A 187 sends messages with request type 1 51 to renew th e DHCP address leases.
6-7 Cisco Unified IP Phone Administ ration Guide for Cisc o Unified Communications M anager 8.0 OL-21035-01 Chapter 6 Troubleshooting a nd Maintenance Troubleshooting ATA 187 Security Checking Power Connection In most cases, a phone will restart if it po wers up by using e xternal po wer but loses that connection and switches to PoE.
6-8 Cisco Unified IP Phone Administ ration Guide for Cisco Unified Communications Manage r 8.0 OL-21035-01 Chapter 6 Troubleshootin g and Maintenance General Troubleshoo ting Tips Prolonged broadcast .
6-9 Cisco Unified IP Phone Administ ration Guide for Cisc o Unified Communications M anager 8.0 OL-21035-01 Chapter 6 Troubleshooting a nd Maintenance Where to Go for More Tro ubleshooting Information Where to Go for More Troubleshooting Information If you ha ve ad ditional questions about tr oubleshoo ting the A T A 187, se ve ral Cisco.
6-10 Cisco Unified IP Phone Administ ration Guide for Cisco Unified Communications Manage r 8.0 OL-21035-01 Chapter 6 Troubleshootin g and Maintenance Cleaning the ATA 187 • Cisco Products and Services (T echn ical Support and Documentation): http://www .
CH A P T E R 7-1 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 7 Using SIP Supplementary Services SIP supplementary services are serv ices t hat you can use to enhanc e your telephone ser vice. These services include call forw ard, call retu rn, call forwarding and conference calling.
7-2 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supplementary Services Common Supplementary Servic es • Call Forwarding in Swed.
7-3 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supple mentary Services Common Supplementary Services Group Call Pickup Allo ws y.
7-4 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supplementary Services Common Supplementary Servic es Perform the follo wing steps to en able or disable a shared line: Procedure Step 1 Pick up the phone handset.
7-5 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supple mentary Services Common Supplementary Services Fully Unattended Transfer P.
7-6 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supplementary Services Common Supplementary Servic es Making a Conference Call in Sweden Procedure Step 1 Dial the f irst number .
7-7 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supple mentary Services Common Supplementary Services Call Forwarding in the United States Forward Unconditional Press #72 on your phon e ke ypad; enter the number you wa nt to forward call to; then press # again.
7-8 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supplementary Services Common Supplementary Servic es.
CH A P T E R 8-1 Cisco ATA 187 Analog Te lephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 8 Voice Menu Codes This section contains informat ion on accessing the Interactive V oice Response (IVR) and a quick-reference list of the voi ce configuration m enu options for the A T A 187.
8-2 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 8 Voice Menu Co des Ta b l e 8-1 describes the var ious options in the IVR Conf iguration Men.
A-1 Cisco ATA 187 Analog Telephone Adap tor Administration Guide for SIP (Version 1.0) OL-21862-01 APPENDIX A ATA 187 Specifications This section descri bes A T A187 specifications: • Physical Speci.
A-2 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Appendix A ATA 187 Specifications Electrical Specifications Electrical Specifications Environmental Specifications Physical Interfaces Ta b l e A -2 E lectr ical Specif ications Description Specification Power 0.
A-3 Cisco ATA 187 Analog Telephone Adap tor Administration Guide for SIP (Version 1.0) OL-21862-01 Appendix A ATA 187 Specifications Ringing Characteristics Ringing Characteristics Software Specificat.
A-4 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Appendix A ATA 187 Specifications SIP Compliance Refe rence Information SIP Compliance Reference Info.
B-1 Cisco ATA 187 Analog Telephone Adap tor Administration Guide for SIP (Version 1.0) OL-21862-01 APPENDIX B Recommended ATA 187 Tone Parameter Values by Country This section pro vides tables of reco.
B-2 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 Appendix B Recomme nded ATA 187 Tone Parameter Values by Country Ta b l e B-3 Italy Parameter Recomme.
GL-1 Cisco ATA 187 Analog Telephone Adap tor Administration Guide for SIP (Version 1.0) OL-21862-01 GLOSSARY Numerics 10Bas eT 10-Mbps baseband Ethernet specif ication using tw o pa irs of twisted-pair cabli ng (Categorie s 3, 4, or 5): one pair for tran smitting data and the other fo r recei ving data.
Glossary GL-2 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 compression The running of a dat a set through an algorithm that reduces the space required to store or the bandwi dth required to transmit the data set.
Glossar y GL-3 Cisco ATA 187 Analog Telephone Adap tor Administration Guide for SIP (Version 1.0) OL-21862-01 FXO Foreign Exchange Of fice. An FXO interface connect s to the public switched phone netw ork (PSTN) central off i ce and is the interface of fered on a st andard phone.
Glossary GL-4 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 IP Internet Protocol. Network laye r protocol in the TCP/IP stack offering a connectionless intern etwork service. IP provides features for addressing, type-of-service sp ecificatio n, fragmentation and reassembly , and security .
Glossar y GL-5 Cisco ATA 187 Analog Telephone Adap tor Administration Guide for SIP (Version 1.0) OL-21862-01 Proxy Server An intermediary program that acts as both a server and a client for the purpos e of ma king requ ests on behalf of othe r clients.
Glossary GL-6 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01 SLIC Subscriber Line Interface Circuit. An integrated circuit (IC) providing cen tral off ice-like phone interface functionali ty . SOHO Small of fice, ho me off ice.
Glossar y GL-7 Cisco ATA 187 Analog Telephone Adap tor Administration Guide for SIP (Version 1.0) OL-21862-01 voice packet gateway Gatew ay platforms that enable Internet telephony service pro viders to of fer residential and business-class services for Internet telephony .
Glossary GL-8 Cisco ATA 187 Analog Telephone A daptor Administration Guide for SIP (Version 1.0) OL-21862-01.
IN-1 Cisco ATA 187 Analog Telephone Adap tor Administration Guide for SIP (Version 1.0) OL-21862-01 INDEX Symbols .cnf.xml configuration file 2-3 A AC adapter, connecting 3-3 adding ATA 187 manually 2.
Index IN-2 Cisco ATA 187 Analog Telep hone Adaptor Ad ministration Guide for SIP (Version 1.0) OL-21862-01 overview 2-3 secure 2-3 configuring user features 4-6 connecting to AC adapter 3-3 to the net.
Index IN-3 Cisco ATA 187 Analog Telephone Adap tor Administration Guide for SIP (Version 1.0) OL-21862-01 external power 2-2 privacy 4-4 proxy server 1-4 R redial 4-4 redirect server 1-4 registrar ser.
Index IN-4 Cisco ATA 187 Analog Telep hone Adaptor Ad ministration Guide for SIP (Version 1.0) OL-21862-01 VLAN configuratio n 6-6 U User agent client (UAC) 1-3 User agent server (UAS) 1-3 users addin.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Cisco Systems ATA187I1ARF c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Cisco Systems ATA187I1ARF - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Cisco Systems ATA187I1ARF, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Cisco Systems ATA187I1ARF va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Cisco Systems ATA187I1ARF, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Cisco Systems ATA187I1ARF.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Cisco Systems ATA187I1ARF. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Cisco Systems ATA187I1ARF ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
