Manuel d'utilisation / d'entretien du produit H.323/SIP du fabricant Cisco
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Corporate Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 526-4100 A dministrator Guide Cisco Unif ied MeetingPlace H.323/SIP IP Gate w a y S of tw a re Re lease 5.
THE SPECIFICATION S AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED.
iii Administrator Guide for Cisco Un ified MeetingPlace H.323 SIP/IP Gateway Software Release 5.2.1 OL-6571-02 CONTENTS CHAPTER 1 Introducing Cisco Unified Mee tingPlace H.
Contents iv Administrator Guide for Cisco Unified MeetingPla ce H.323 SIP/IP Gateway Software Release 5.2.1 OL-6571-02 Upgrading to Cisco Unified Meetin gPlace H.323/SIP IPGW Software Release 5.2.1 From Cisco Unified MeetingPlace IP Gateway Rele ase 5.
Contents v Administrator Guide for Cisco Un ified MeetingPlace H.323 SIP/IP Gateway Software Release 5.2.1 OL-6571-02 Unable to Make Dial-Pad Key Selec tions When Using an H.323 Device 4-3 Checking the Cisco Unified MeetingPlace Au dio Se rver System When IP Ports Do Not Answer 4-4 Checking the Cisco Unified MeetingPlace H.
Contents vi Administrator Guide for Cisco Unified MeetingPla ce H.323 SIP/IP Gateway Software Release 5.2.1 OL-6571-02.
CH A P T E R 1-1 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 1 Introducing Cisco Unified MeetingPlace H.
1-2 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 1 Introducing Cisco Unified MeetingPla ce H.323/SIP IP Gateway Software Release 5.2.1 Naming Conven tions Used in This Guide This guide does n ot prov ide information abou t conf iguring third-p arty , call-cont rol applications.
1-3 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 1 Introducing Ci sco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Information About Cisco Unified M eetingPlace H.
1-4 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 1 Introducing Cisco Unified MeetingPla ce H.323/SIP IP Gateway Software Release 5.2.1 Information About Cisco Un ified MeetingPlace H.
1-5 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 1 Introducing Ci sco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Information About Cisco Unified M eetingPlace H.
1-6 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 1 Introducing Cisco Unified MeetingPla ce H.323/SIP IP Gateway Software Release 5.2.1 Information About Cisco Un ified MeetingPlace H.
1-7 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 1 Introducing Ci sco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Information About Cisco Unified M eetingPlace H.
1-8 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 1 Introducing Cisco Unified MeetingPla ce H.323/SIP IP Gateway Software Release 5.2.1 Information About Cisco Un ified MeetingPlace H.
1-9 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 1 Introducing Ci sco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Information About Cisco Unified M eetingPlace H.
1-10 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 1 Introducing Cisco Unified MeetingPla ce H.
CH A P T E R 2-1 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 2 Installing Cisco Unified MeetingPlace H.
2-2 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 2 Installin g Cisco Unified MeetingP lace H.3 23/SIP IP Gate way Software Release 5.2.1 How to Configure Cisco Unified CallMan ager for Use With Cisco Unified Mee tingP lace H.
2-3 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 2 Installing Cisc o Unified MeetingPlace H.323/SIP IP Gateway Softwar e Release 5.2.1 How to Configure Cisco Unified CallM anager for Use With Cisco Unified MeetingPlace H.
2-4 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 2 Installin g Cisco Unified MeetingP lace H.3 23/SIP IP Gate way Software Release 5.2.1 How to Configure Cisco Unified CallMan ager for Use With Cisco Unified Mee tingP lace H.
2-5 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 2 Installing Cisc o Unified MeetingPlace H.323/SIP IP Gateway Softwar e Release 5.2.1 How to Install or Upgrade to Ci sco Unified MeetingPlace H.
2-6 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 2 Installin g Cisco Unified MeetingP lace H.3 23/SIP IP Gate way Software Release 5.2.1 How to Install or Upgrade to Ci sco Unified MeetingPlace H.
2-7 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 2 Installing Cisc o Unified MeetingPlace H.323/SIP IP Gateway Softwar e Release 5.2.1 How to Install or Upgrade to Ci sco Unified MeetingPlace H.
2-8 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 2 Installin g Cisco Unified MeetingP lace H.3 23/SIP IP Gate way Software Release 5.2.1 How to Install or Upgrade to Ci sco Unified MeetingPlace H.
2-9 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 2 Installing Cisc o Unified MeetingPlace H.323/SIP IP Gateway Softwar e Release 5.2.1 How to Install or Upgrade to Ci sco Unified MeetingPlace H.
2-10 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 2 Installin g Cisco Unified MeetingP lace H.3 23/SIP IP Gate way Software Release 5.2.1 How to Install or Upgrade to Ci sco Unified MeetingPlace H.
CH A P T E R 3-1 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 3 Configuring Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 This chapter pro vides procedures for conf iguringR elease 5.
3-2 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 3 Con figuring Cisco Unified MeetingP lace H.323/SI P IP Gateway Software Release 5.2.1 Information About Configur ing Cisco Unified MeetingPlace H.
3-3 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 3 Configuring Ci sco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 How to Configure Cisco Unified MeetingPlace H.
3-4 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 3 Con figuring Cisco Unified MeetingP lace H.323/SI P IP Gateway Software Release 5.2.1 How to Configure Cisc o Unified MeetingPlace H.
3-5 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 3 Configuring Ci sco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 How to Configure Cisco Unified MeetingPlace H.
3-6 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 3 Con figuring Cisco Unified MeetingP lace H.323/SI P IP Gateway Software Release 5.2.1 How to Configure Cisc o Unified MeetingPlace H.
3-7 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 3 Configuring Ci sco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Information About Co nfiguring Cisco Uni fied MeetingPlace H.
3-8 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 3 Con figuring Cisco Unified MeetingP lace H.323/SI P IP Gateway Software Release 5.2.1 Information About Configuring Multiple Cisco Unifie d MeetingPlace H.
3-9 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 3 Configuring Ci sco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Information About Reservatio nless Si ngle Number Access Configuration • [*]—Matches 0 or more occurrences of the preced ing digit.
3-10 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 3 Con figuring Cisco Unified MeetingP lace H.
CH A P T E R 4-1 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 4 Troubleshooting Cisco Unified MeetingPlace H.
4-2 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 4 Tro ubleshooting Ci sc o Unified MeetingPlace H.
4-3 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 4 Troubleshooting Cisco Unified MeetingPlace H.323/SIP IP Gateway Softwar e Release 5.2.1 Troublesh ooting Caller Connectivity Dead Air Heard When Using an H.
4-4 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 4 Tro ubleshooting Ci sc o Unified MeetingPlace H.
4-5 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 4 Troubleshooting Cisco Unified MeetingPlace H.323/SIP IP Gateway Softwar e Release 5.2.1 Troublesh ooting Caller Connectivity Step 6 V erify that soft pho nes are not running on the gate way .
4-6 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 4 Tro ubleshooting Ci sc o Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Troubleshooting Caller Connectivity Checking the Cisco Unified MeetingPlace H.
4-7 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 4 Troubleshooting Cisco Unified MeetingPlace H.
4-8 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 4 Tro ubleshooting Ci sc o Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Troubleshooting Audio Problems Step 5 V erify that the E.
4-9 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 Chapter 4 Troubleshooting Cisco Unified MeetingPlace H.323/SIP IP Gateway Softwar e Release 5.2.1 Troubleshooting Audio Prob lems Echo Pos s ib le C au se —The caller is using a lo w-quality headset with Cisco IP ph one.
4-10 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Chapter 4 Tro ubleshooting Ci sc o Unified MeetingPlace H.
A-1 Administrator Guide for Cisco Unified MeetingPlac e H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 APPENDIX A Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Installation Worksheets Information About the Cisco Unifie d MeetingPlace H.
A-2 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Appendix A Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Installation Worksheets Information About the Cisc o Unified MeetingPlace H.
A-3 Administrator Guide for Cisco Un ified MeetingPlace H.323/SI P IP Gateway Software Release 5.2.1 OL-6571-02 Appendix A Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5. 2.1 Installatio n Worksheets Information About the Cisco Unified MeetingPlace H.
A-4 Administrator Guide for Cisco Unified MeetingPla ce H.323/SIP IP Gateway Soft ware Release 5.2.1 OL-6571-02 Appendix A Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Installation Worksheets Information About the Cisc o Unified MeetingPlace H.
IN-1 Administrator Guide for Cisco Un ified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 INDEX A audio qual ity during a meeting 1-6 troubleshooting 4-8 C call-control software see Cisco Unified MeetingPla ce H.323/SIP IP Gateway Cisco IP phones about 1-7 communicating with Cisco Un ified MeetingPlace H.
Index IN-2 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 in band 1-5 out of band 1-5 out of band and SIP 1-5 support for 1-5 dual tone multi-frequency see DTMF E endpoints supported 1-6 supported by SIP 1-5 F fast busy signal, troublesho oting 4-3 G G.
Index IN-3 Administrator Guide for Cisco Un ified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02 S SIP phones see Cisco IP phones SIP protocol see protocols SSP protocol see protocols T telepho ny standards supported 1-4 troubleshooting audio problems 4-8 caller connectivity 4-2 Cisco IP phones 4-3 Cisco Unified MeetingPlace H.
Index IN-4 Administrator Guide for Cisco Unified MeetingPl ace H.323/SIP IP Gateway Software Release 5.2.1 OL-6571-02.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Cisco H.323/SIP c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Cisco H.323/SIP - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Cisco H.323/SIP, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Cisco H.323/SIP va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Cisco H.323/SIP, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Cisco H.323/SIP.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Cisco H.323/SIP. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Cisco H.323/SIP ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
