Manuel d'utilisation / d'entretien du produit Office Direct OfficeDirect Storage Server du fabricant Castelle
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User ’ s Guide Pl ug-& -for get Net work S tor age Solu ti on.
III Copy right 2000 Castelle. All rights reserved. Of ficeDirect Storage Server User ’ s Guide 61-1202 -001 rev A. Castelle is a reg istered trademar k of Cas telle. Microsof t, W in dows, an d Outlook are regis tered trademarks of Micros oft, Inc.
IV FCC Statement: This device comp lies with the limits for a Class A digital device, pu rsuant to Part 15 of the FCC Rules . Operation is subject to the followin g two conditions: • This device may not caus e harmful inter ference.
Contents About your Storage S erver _____ __________ _______ _____ 1 Storag e Server Featu res _____ ___________ ___________ ______ 2 Package Co ntents ____ ____________ ________ ______ ________ 2 Wha.
1 Chapter 1 About your Storage Server Castelle’ s OfficeDirect Storag e Server .100 is designed to offer the growing business a s implified, cost-effective way to outfit an existing small LAN with som e of the mor e valuable features of a lar g e enterprise network.
2 S TORAGE S ERVER U SE R ’ S G UIDE S TORAGE S ERVER F EATURES P ACKAGE C ON TENT S The Of ficeDirect Storage Server package contains: • A Storage Server Unit. • Power Adapter • Categor y 5 UTP ne twork cable wit h RJ45 connector s. • CD-ROM containing PDF User Manual and the Storage Server Utility program for W indows 9 5/98 /NT4.
W HAT YOU ’ LL N EED A BOUT YOUR S TOR AGE S ERVER 3 W HAT YOU ’ LL N EED Network • Ethernet Network emp loying 10 BaseT or 100Bas eTX. • TCP/IP ins talled and enabled . Supported Clien t Machines • PC using W indows 95/ 98/NT4.0 or W indows 2000.
4 S TORAGE S ERVER U SE R ’ S G UIDE LEDs There are six status LEDs on the front panel: Front Panel LEDs Reset Butto n (IP/Password) T o rese t, pre ss and hold until you he ar 1 beep , The passwor d will be cleared , and its IP Address se t to th e default value of 192.
C ONNECTIONS AND C OMPONENTS A BOUT YOUR S TOR AGE S ERVER 5 Buzz er The buzzer pr ovides valuable feedback on the state of you r Storage Server . • 1 Beep when res et button or power switc h is p ressed.
7 Chapter 2 Installation and Setup R EQ UIREM ENTS Y ou’l l need a 10 / 100 B ase T Ethe rne t netw ork wit h TCP/I P installed and enab led. S ETTING UP THE HARDWARE Connect Network Cable Use the RJ45 s ocket to connect the Stor age Server to your hu b.
8 S TORAGE S ERVER U SE R ’ S G UIDE be ON. Then, duri ng the boot p rocess, the Ready , Alert and Disk Full LEDs will be ON. Once the boot pr ocess is finished, the Rea dy LED sh ou ld be ON an d th e Alert LED should be OFF . If the A lert LED s tays ON, there is a h ardware problem.
S TORAG E S E RVER S ETUP U SING W INDOWS I NSTALLATI ON AN D S ETU P 9 2. T he Sto rage Server Setup Utility screen displays a lis t of all Storage Servers on the l eft; the s elected Storage Server ’ s informa tion is displayed on the righ t. (If no Storage Se rvers are listed, see T r oublesh ooting .
10 S TORAGE S ERVER U SE R ’ S G UIDE TCP/IP Tim e Z o n e Select yo ur time zo ne from the list. Date/Time En ter the loc al date (mm/ dd/yyyy fo rmat) and time. Obtain an IP Address automatically (DHCP Client) If yo u ha ve a DHCP or Bo ot P serve r on your L AN, you c an enable this settin g.
S TORAG E S E RVER S ETUP U SING M ACINTO SH I NSTALLATION AND S ETUP 11 Microsoft Networking Apple Networking 6. Click "OK" to save an d exit. The Storage Server is now operational, with the followin g limitations. • All W indow s users will be given " Gu est " access rights.
12 S TORAGE S ERVER U SE R ’ S G UIDE compatible with the followin g brows e rs: • Netscape Navigato r 4.04/4.08 / 4.5 • Internet Explorer 4. 0/5.0 Conn ecting to the Sto rage Se rver Confir m that your system has a compatible IP Addres s and Network Mask (Subnet Mask).
S TORAG E S E RVER S ETUP U SING M ACINTO SH I NSTALLATION AND S ETUP 13 Main Menu 4. Select Network and configure each t ab, u sing the online help as neces s ary . 5. Macintosh users can now access the Storage S erver , provid ed they use the Gues t button on the Netw ork logi n, or login as admin .
14 S TORAGE S ERVER U SE R ’ S G UIDE Sys tem Con figurati on>Prin ter Port S TORAGE S ERVER S ETUP WITH O FFI CE D IRECT M ESSAGING S ER VER .100 The Of ficeDirect Messaging Server .100, an in t egrated email and fax s erver a pplia nce for Microso ft Ou tlook, is a compani on pr oduct to the Of ficeDirect Storage Server .
15 Chapter 3 Administration O VERVIEW The Storage Ser v er administrator controls Storag e Server usage by creating and managing access -defined Users , Groups, and Shares. N OTE : AppleShare do es not support “Read- only “ access; access is always “Read-W rite.
16 S TORAGE S ERVER U SE R ’ S G UIDE Rememb er: • A Share can be accessed by only 1 Group, but a Grou p can access many Shares. •T h e admi n us er , and all users in the ad mini strator g rou p, have Read/W rite access to all shares and f olders.
C ONNECTING TO THE S TO RAGE S ERVER A DM INISTR ATION 17 4. T his JavaS cript Support window may appear for a few moments bef ore th e Stora ge Server Setup screen is lau nched, and may either b e closed or allowed to s t ay open. JavaS cript Supp ort 5.
18 S TORAGE S ERVER U SE R ’ S G UIDE Other Users 1. Start your w eb br owser . In the Addr es s box, en ter: HTTP://ip_address , where ip_address is the Storage Server ’ s IP Address (e.g. HTTP://192.168.0.2) . 2. When prom pted for the password, enter admin for the User Name .
C ONNECTING TO THE S TO RAGE S ERVER A DM INISTR ATION 19 • Micr osoft - Con figure Microsof t networking; set W orkgroup Name, Code Page (a lph abe t) an d WINS (W indows Internet Naming System). Syst em • General - Set the Storage Server name, date and time.
20 S TORAGE S ERVER U SE R ’ S G UIDE Groups • V iew the current Groups, mod ify their access to Shares, and add or delete Users fro m any Group. • Create new G roups, or d elete existing Groups. Shar es • Create, delete and m odify Shares. A "Share" is a folder (directory) which Us ers can access.
M ANA GIN G S HARES , G RO UP S , AND U SERS A DM INISTR ATION 21 Spec ial Share s, Groups & Use rs The Storage Server has pre-d efined shares, group s and users that may n ot b e del et e d, al t ho ugh li mi ted m odif ica ti on s ma y be m ade .
22 S TORAGE S ERVER U SE R ’ S G UIDE Nest ed Sh ares The Storage Serv er allows a fo lder insid e a share to be a share. This allows "nes ting" of shar es to any depth . Remember , though: • In W indo ws' Ne t w o r k Ne i g hborh oo d , all shares are listed on the same level - the "nesting" is com pletel y invisible.
C OMM ON A DM INISTR ATIVE T ASKS A DM INISTR ATION 23 C OMMO N A DMINISTRATIVE T ASK S T ask Proced ure Pr otect Server configura tion Assign a password to the Admin u ser . S el ect Users , t hen se lect t he Admi n user , and cl ick Modify . Crea te Users Users menu o ption.
24 S TORAGE S ERVER U SE R ’ S G UIDE Backup dat a on the Server Use your ba ckup pro gram to back up any f old er . T o back up all files, users in the Ad ministrator group can backup the HDD1 fold er . Shutdo wn t he Server Use either o f the followi ng metho ds: 1.
25 Chapter 4 Windows Client Setup O VERVIEW The Sto rage Serv er supp orts W i ndow s cli ents running W indow s 95/ 98/2000, W indows NT 4. 0 or 2000 Profess io nal Editio n. This chapter will help you check and configure TCP/IP settings and access to the Stor age Server ’ s storage.
26 S TORAGE S ERVER U SE R ’ S G UIDE 2. If a line like t he one high li ghted ( TCP/IP -> Network card ) is not listed, then you need to inst all the TCP/IP by selecting Add> Proto col>Micr osoft> TCP/IP>OK . 3. W ith the TCP/IP entry highlighted , click on the Pr operties button to bring up the TCP/IP Pr operties wind ow .
O VERVIEW W INDOWS C LI ENT S ETUP 27 N OTE : If yo u have a router on your LAN, as k your networ k administrato r what values to u s e. If yo u have made any chan ges, restart yo ur PC. Net work Logo n T o use the Storage Server , you must log o n to the Network correctly: 1.
28 S TORAGE S ERVER U SE R ’ S G UIDE Server may s till be used, but will be limited to guest access rights. By def ault, guest access allows read/write acces s to the "pub lic" share; the administr at or , however , may customize the gu es t access rights.
U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LI ENT S ETUP 29 U SING THE S TORAG E S E RVER ' S S TO RAGE T o use the Storage Server's storag e, you must "Map" a drive letter to each fo lder on the Storage Serv er folder which you wish to access.
30 S TORAGE S ERVER U SE R ’ S G UIDE 6. This drive will now be available in W indows Explorer , and from the File>Open or File>Save As dial og bo x in a ll W indows applicat ions.
U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LI ENT S ETUP 31 3. D oub l e-c l ick the St orag e Se rv er i con. A pri n ter icon shou ld be sh own. 4. Right -click t he pr i nter i con, and select Install. The Add Printer wizard will start.
33 Chapter 5 Macintosh Client Setup R EQ UIREM ENTS • Macinto s h OS V ersion 7 .5 or later , with AppleS hare. • The Administrator must create a valid User Name on the Storage Server for each Mac user .
34 S TORAGE S ERVER U SE R ’ S G UIDE 5. I n th e Enter Network Password di alog bo x, enter your name and pass word. These must ma tch the values sto red on the Storage Server , or you will be denied access. If the Storage Server administ rator has not cr eated a us er n ame for you , click the Guest butto n.
35 Chapter 6 T roubleshooting W INDOWS Problem 1 : The Storage Ser ver Utility doesn 't list any Storage Servers. Recommendation 1: Ch e c k th e foll o win g : 1. The Storage Ser v er is properly inst all ed, LAN connection s are OK, power is ON.
36 S TORAGE S ERVER U SE R ’ S G UIDE 192.1 68 .0.2 54, with a Su bnet Mas k of 25 5.255.255.0. (The Storag e Server' s default IP Address is 1 92.168.0.2, with a Subnet Mask of 255.255.255. 0). Remember that each de vice needs a unique IP Address, and the same Subnet Mask.
W INDOWS T ROUBLESHOOTING 37 4. If you DO have a rout er , ch eck that your Gateway IP Address is set correctly . Ask your LAN admin i strator for the correct val ue. Problem 4 : When I click on the Stora ge Server icon in Networ k N eighbor- hood, I get prompted for a password.
38 S TORAGE S ERVER U SE R ’ S G UIDE This can happen i f the amo unt of f r ee disk space is not suf ficient to spool (queue) the p rint job. Storage Usage can be check ed using the Stat us> Sto rage screen on the Administrator interface. If t his is the problem, you must delete some print jobs: 1.
M ACINTOSH T ROUBLESHOOTING 39 1. On the Storage Server's System>Printer screen , check the Printer Object T ype . If this is not cor rect, the Storage Server's printer will not be listed on the Macintosh. Check th e Printer's User Manual for this data, or contact the printer supplier .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Castelle Office Direct OfficeDirect Storage Server c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Castelle Office Direct OfficeDirect Storage Server - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Castelle Office Direct OfficeDirect Storage Server, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Castelle Office Direct OfficeDirect Storage Server va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Castelle Office Direct OfficeDirect Storage Server, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Castelle Office Direct OfficeDirect Storage Server.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Castelle Office Direct OfficeDirect Storage Server. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Castelle Office Direct OfficeDirect Storage Server ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
