Manuel d'utilisation / d'entretien du produit EOS 40D du fabricant Canon
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E INSTRUCTION MANUAL E INSTRUCTION MANUAL.
2 Thank you for purchasing a Canon product. The EOS 40D is a high-performance , digital SLR camera featuring a fine-detail CMOS sensor with 10. 10 effective megapixels, DIGIC III, high-precision and high-speed 9-point AF ( all cross-type points), and high-speed 6.
3 Before starting, check that all the following items have been included with your camera. If anything is missing, contact your dealer . The accessories included can also be checked on the System Map (p.178). * Be careful not to lose any of the above items.
4 Icons in this Manual < 6 > indicates the Main Dial. < 5 > indicates the Quick Control Dial. < 9 > indicates the Multi-controller . < 0 > indicates the SET button. 0 , 9 or 8 indicates that the respective function remains active for 4 sec.
5 3 2 1 Introduction Item Check List .................................................................................................. 3 Conventions Used in this Manual ....................................................................... 4 Index to Features .
6 Contents 7 6 5 4 Setting the AF and Drive Mod es 75 Selecting the AF Mode ........................................ ............................................ 76 Selecting the AF Point ......................................... .....................
7 Contents 8 9 10 11 12 Sensor Cleaning 127 Automatic Sensor Cleaning .................................................................... ........128 Appending Dust Delete Data .................................................................. ......
8 Power Battery • Charging Î p.24 • Battery check Î p.26 Power outlet Î p.170 Auto power off Î p.42 Menus & Basic Settings Menus Î p.38 Camera setting display Î p.168 LCD bri ghtne ss adjustment Î p.125 Language Î p.41 Date/Time Î p.41 Beeper Î p.
9 Index to Features Exposure adjustment Exposure compensation Î p.93 AEB Î p.94 AE lock Î p.95 Exposure level increment s Î p.154 Flash Built-in flash Î p.99 External flas h Î p.105 External flash control • Flash settings Î p.103 • Flash Custom Functions Î p.
10 Safety Warnings Follow these safeguards and use the equip ment properly to prevent injury , death, and material damage. Preventing Serious Injury or Death • T o prevent fire, excessive heat, chemical leakage, and explosions, follow the safeguards below: - Do no t use any batteries, power sources, and accessories not specified in this booklet.
11 • If you drop the equipment and th e casing breaks open to expose the internal parts, do not touch the internal parts due to the possibility of electrical shock. • Do not disassemble or modify the equipment. High-voltage internal parts can cause electrical shock.
12 Camera Care This camera is a precision instrume nt. Do not drop it or subject it to physical shock. The camera is not waterproof and cannot be used underwater . If you accidentally drop th e camera into wa ter , promptly consult your nearest Canon Service Center .
13 Handling Precautions LCD Panel an d LCD Mon itor Although the LCD monitor is manuf actured with ve ry high precision technology with over 99.99% ef fective pixels, there might be a few dead pixels among the remaining 0.01% or less pixels. Dead pixels displaying only black or red, etc.
14 Quick Start Guide 1 Insert the battery . (p.26) T o recha rge the battery , see page 24. 2 Att ach the lens. (p.30) When attaching an EF-S lens, align it with the white index on the camera. For other lenses, align it with the red index. 3 Set the lens focus mode switch to <AF>.
15 Quick Start Guide 6 Set the Mode Dial to < 1 > ( Full Auto). (p.46) All the necessary camera settings will be set automatically . 7 Focus the sub ject. (p.32) Look through the viewfinder and aim the viewfinder center over the subject. Press the shutter button halfway , an d the camera will focus the subject.
16 For detailed information, reference page numbers are provided in parentheses (p.**). Nomenclature Digital terminal (p.134,148) Video OUT terminal (p.122) Remote control terminal (N3 type) (p.97) PC terminal (p.106) LCD panel (p.18) Hot shoe (p.105) EF Lens mount index (p.
17 Nomenclature Tripod socket Extension system terminal Battery compartment cover (p.26) Battery compartment cover release lever (p.26) < V > Focal plane mark < 9 > Multi-controller (p.34) Viewfinder eyepiece Eyecup (p.97) Dioptric adjustment knob (p.
18 Nomenclature LCD Panel The display will show only the settings currently applicable. Shutter speed Busy ( buSY ) Built-in flash recycling ( buSY ) Custom Function Beeper Image-recording quality 37 .
19 Nomenclature Viewfinder Information The display will show only the settings currently applicable. Spot metering circle AF points (Superimposed display) < A > AE lock/ AEB in-progress < D &.
20 Nomenclature Mode Dial The Mode Dial has the Basic Zone modes and Creative Zo ne modes. Full Auto Basic Zone All you do is press the shutter button. Fully automatic shooting for specific kinds of subjects. 1 : Full Auto (p.46) Creative Zone These modes give you more control over the result.
21 Nomenclature EF-S18-55mm f/3.5-5.6 IS lens EF-S17-85mm f/4-5.6 IS USM lens Focus mode switch (p.30) Lens mount index (p.30) Contacts (p.13) Hood EW-60C (sold separately) mount 58 mm filter thread (front of lens) Focusing ring (p.80,1 10) Zoom ring Zoom position index Image Stabilizer switch (p.
22 Nomenclature Battery Charger CG-580 This is a battery pack charger . (p.24) Battery Charger CB-5L This is a battery pack charger . (p.24) Battery pack slot Charge lamp Power p lug This power unit is intended to be correctly orientated in a vertical or floor mount position.
23 1 Getting Started This chapter explains pre liminary steps and basic camera operations. Attaching the Strap Pass the end of the strap through the camera’s strap mount eyelet from the bottom. Then pass it through the strap’s buckle as shown in the illustration.
24 1 Remove the cover . When you remove the battery from the camera, be sure to reattach the cover to protect against short circuiting. 2 Att ach the battery . Align the battery’s front edge with the battery charger ’s index line. While pressing down the battery , slide it in the direction of the arrow .
25 Recharging the Battery Recharge the battery on the day before or on the day it is to be used. A charged battery unused will still gradual ly lose its power over time. After recharging the battery , detach it and unplug the charger from the po wer outlet.
26 Load a fully charged BP-51 1A batter y pack into the camera. 1 Open the battery compartment cover . Slide the lever as shown by the arrow and open the cover . 2 Insert the battery . Point the battery contacts downward. Insert the battery until it locks in place.
27 Installing and Removing the Battery Battery Life [Number of shots • approx.] The figures above are based on a fully-charged BP-51 1A, no Live View sho oting, and CIP A (Camera & Imaging Product s Association) testing standa rds. 1 Open the battery com p artment cover .
28 The captured image is recorded onto the CF card (sold separately). Although the thickness is different between the T ype I and T ype II CF cards, either one can be inserted into the camera. The camera is also compatible with Microdrive (hard di sk-type) and CF cards with 2 GB or higher capacity .
29 Installing and Removing the CF Card 1 Open the cover . Set the power switch to < 2 >. Make sure the access lamp is off, then open the cover . 2 Remove the CF card. Press the CF card eject button. X The CF card will come out. Close the cover .
30 1 Remove th e cap s. Remove the rear lens cap and the body cap by turning them as shown by the arrow . 2 Att ach the lens. Align the EF-S lens with the camera’s white EF-S lens mount index and turn the lens as shown by the arrow until it clicks in place.
31 Mounting and Detaching a Lens If an Image S tabilizer (IS) lens is atta ched and the lens IS switch is set to < 1 >, the Image S tabilizer will operate when you press the shutter button halfway . When the image in the viewfinder looks steady , take the picture.
32 < 2 >: The camera is turned off and does not operate. Position for w hen you do not use the camer a. < 1 > : The camera operates. < J > : The c amera and < 5 > operate. (p.34) The shutter button has two steps. Y o u can press the shutter butt on halfway .
33 Basic Operation Pressing complete ly This releases the shutter and takes the picture. (1) Af ter pressing a button, turn the < 6 > dial. When you press a button, its function remains selected for 6 seconds ( 9 ). During this time, you can turn the < 6 > dial to set the desired setting.
34 Basic Operation Before using the < 5 > dial, set the power switch to < J >. (1) Af ter pressing a button, turn the < 5 > dial. When you press a button, its function remains selected for 6 seconds ( 9 ). During this time, you can turn the < 5 > dial to set the desired setting.
35 Basic Operation T urn the di optric adju stment knob. T urn the knob left or right so that the AF points in the viewfinder look sharp. T o obtain sharp images, hold the camera still to minimize camera shake. 1. Wrap your right hand around the camera grip firmly .
36 By setting various optional settings with the menus, you can set the image-recording quality , Picture Styl e, the date/time, Custom Functions, etc. While looking at the LCD monitor, you use the < M > button on the camera back and the < 6 > < 5 > di als.
37 Menu Operations 1 Display the men u. Press the < M > button to display the menu. 2 Select a tab. T urn the < 6 > dial to select a tab. 3 Select a m enu item. T urn the < 5 > dial to select the menu item, then press < 0 >. 4 Select the setting .
38 Menu Operations 1 Shooting 1 (Red) Page 2 Shooting 2 (Red) 3 Playback 1 (Blue) Menu Settings Quality 73 / 83 / 74 / 84 / 76 / 86 / 1 / D 1 +( 73 / 83 / 74 / 84 / 76 / 86 ) D + ( 73 / 83 / 74 / 84 / 76 / 86 ) 56 Red-eye On/Off Off / On 100 Beep On / Of f – Shoot w/o card On / Of f 29 Review time Off / 2 sec.
39 Menu Operations 4 Playback 2 (Blue) Page 5 Set-up 1 (Y ellow) 6 Set-up 2 (Y ellow) Highlight alert Disabled / Enable 11 7 AF point disp. Disabled / Enable 11 7 Histogram Brightness / RGB 11 8 Auto play Auto playback of images 121 Auto power off 1min.
40 Menu Operations 7 Set-up 3 (Y ellow) Page 8 Custom Functions (Orange) 9 My Menu (Green) Camera user setting Register current camera se ttings to the Mode Dial’s < w >, < x >, or < y > position 165 Clear all camera settings Resets the camera to the defau lt setting s 44 Firmware V er .
41 1 Select [L anguage]. Under the [ 6 ] tab, select [ Language ] (the third item from th e top), then press < 0 >. 2 Set the desired lan guage. T urn the < 5 > dial to select the language, then press < 0 >. X The language will change.
42 Before You Start Y ou can change this auto power-off time for the camera to turn off automatically after a certain period of non-operation. If you do not want the camera to turn off automatically , set this to [ Off ]. After the power turns off, you can turn on the camera again by pressing the shutter button or other button.
43 Before You Start 2 Select [O K]. T urn the < 5 > dial to select [ OK ], then press < 0 >. X The CF card will be formatted (initialized). X When the formatting is co mpleted, the menu will reappear . When the CF card is formatted or era sed, only the file management information is changed.
44 The camera’s shooting settings and menu settings can be reset to the default settings. 1 Select [Clear all cam era settings]. Under the [ 7 ] tab, select [ Clear all camera settings ], then press < 0 >. 2 Select [ OK]. T urn the < 5 > dial to select [ OK ], then press < 0 >.
45 2 Basic Shooting This chapter explains how to use the Basic Zone modes on the Mode Dial for best results. With the Basic Zone modes, all you do is point and shoot and the camera sets everything automatically . (p.172) Also , to prevent botched pictures due to mistaken operations, camera settings cannot be changed in the Basic Zone modes.
46 1 Set the Mode Dial to < 1 >. 2 Aim any AF point over the subject. All the AF points will operate, and focus will generally be achieved at the AF point covering the closest object. Aiming the center AF point over the subject will make focusing easier .
47 1 Fully Automatic Shooting The focus confirmati on light < o > blinks and focus is no t achieved. Aim the AF point over an area having good contrast between light and dark, then press the shutter butt on halfway . (p.80) If you are too close to the subject, move away and try again.
48 Depending on the scene, position the subjec t toward the left or right to create a balanced background and good perspective. In the < 1 > (Full Auto) mode, while you press the shutter button halfway to focus a still subject, t he focus will be locked.
49 The < 2 > (Portrait) mode blurs the background to make the human subject stand out. It also makes flesh tones and the hair look softer than with the < 1 > (Full Auto) mode. The further the distance between the subject and b ackground, the better .
50 Use the < 3 > (Landscape) mode for wide scenery , night scenes, a nd to have everything in focus from near to far . The gr eens and blues also become more vivid and sharp than with < 1 > (Full Auto). With a zoom lens, use t he wide-angle end.
51 When you want to photograph flowers or small things up close, use the < 4 > (Close-up) mode. T o make small things appear much larger , use a macro lens (sold separately). Use a simple background . A simple background makes the flower , etc., stand out better .
52 T o photograph a moving subject whether it be a child running or an auto race, use the < 5 > (S ports) mode. Use a tel ephoto le ns. Using a telephoto lens is recommend ed so you can shoot fr om afar . Use the center AF poin t to focus. Aim the center AF point over the subject, then press the shutter button halfway to auto focus.
53 T o shoot someone at nigh t and obtain a natural-looking exposure in the background, use the < 6 > (Night Portrait) mode. Use a wide-angle lens and a tripod. If you use a zoom lens, set it to the wide-angle end to obtain a wide night view . U se a tripod to prevent camera shake.
54 In places where flash photography is prohibited, u se the < 7 > (Fla sh Off) mode. This mode is also effe ctive for candlelight scenes when you want to obtain the candlelight effect. If the numeric display in th e viewfinder blinks, take care to prevent camera shake.
55 3 Image Settings This chapter explains the di gital image settings for the image-recording quality , ISO speed, Picture S tyle, white balance, and color space. In the Basic Zone modes, only the image-reco rding quality (except RA W/sRA W , RAW/sRA W+JPEG) and the file numbering method can be set as explained in this chapter .
56 Set the image-recording quality to suit the intended image size for printing, etc. In the Basic Zone modes, on ly the following image- recording quality settings can be set: 73 , 83 , 74 , 84 , 76 , 86 . They are all JPEG images. In the 1 / D modes, the image will require processing with the software provided .
57 3 Setting the Image-recording Quality The numb er of possibl e shots an d maxim um burst appl y to a 1 GB CF car d based on C anon’s te sting standard s. The singl e image s ize, nu mber of po ssible shots, and maximum bur st dur ing cont inuous shootin g are based on Canon’s test ing s tandards ( ISO 100, Pi cture S tyle: S tandard).
58 3 Setting the Image-recording Quality The RA W image is the data output by the image sensor and converted to digital data wh ich is recorded on the CF card as is. The RA W image is transferred to a personal computer where software (provided) is used to adjust the image as needed.
59 Set the ISO speed (image sensor ’s s ensitivity to light) to suit the ambient light level. For example, when you incr ease the ISO speed (higher number) for low light, a faster shutter speed can be used and camera shake will be less prone to occur .
60 i : Setting the ISO Speed N If the ISO speed is set to “ Auto ”, the actual ISO speed to be set will be displayed when you press the sh u tter button halfway . As indicate d below , the ISO speed will be set auto m atically to suit the shooting mode.
61 By selecting a Picture Style, you can obtain the desired image effects matching your photographic ex pression or the subject. In the Basic Zone modes, the Picture Style is set automatically , so the operation explained on this page to page 66 cannot be done.
62 A Selecting a Picture Style N Faithfu l The image is dull and subdued. W hen the subject is captured under a color temperature of 5 200K, the color is adjusted color imetrically to match the subject’s color . This Pi cture Style assumes that you will do post-processing with a personal computer .
63 Y ou can customize the Picture S t yle by adjusting the individual parameters like [ Sharpness ] and [ Contrast ]. T o customize [ Monochrome ], see the next page. 1 Press the < A > button. 2 Select a Picture Style. T urn the < 5 > dial to select a Pictur e S tyle, t hen press the < B > button.
64 A Customizing the Picture Style N For Monochrome, you can also set [ Filter effect ] and [ T on ing effect ] in addition to [ Sharpness ] and [ Contrast ]. [Filter effect] With a filter effect applied to a monochrome image, you can make white clouds or green trees stand out more.
65 Y ou can select a base Picture S t yle such as [ Portrait ] or [ Landscape ], adjust its parameters as desired and register it under [ User Def. 1 ], [ User Def. 2 ], or [ User Def. 3 ]. Y ou can create Picture Styles whose parameters such as sharpness and contrast are different.
66 A Registering the Picture Style N 6 Set the parameter . T urn the < 5 > dial to set the parameter as desired, then press < 0 >. Press th e < M > button to register the new Picture S tyle. The Picture S tyle select ion screen will then reappear .
67 White balance (WB) is for making the white areas look white. Normally , the < Q > (Auto) setting will obtain the correct white balance. If natural-looking colors cannot be obtained with < Q >, you can set the white balance manually to suit the respective light source.
68 B : Setting the White Balance N Custom white balance enables you to manually set the w hite balance for a specific light source for better accuracy . 1 Photogra ph a whi te objec t. The plain, white object should fill the spot metering circle. Focus manually and set the standard exposure for the white object.
69 B : Setting the White Balance N Y ou can numerically set the wh ite balance’s color temperature. 1 Select [W hite bala nce]. Under the [ 2 ] tab, select [ White balance ], then press < 0 >. 2 Set the color temperature. T urn the < 5 > dial to select [ P ].
70 Y ou can correct the white balance that has been set. This adju stment will have the same effect as us ing a commercially-available color temperature conversion filter or color compensating filter . Each color can be corrected to one of nine levels.
71 3 White Balance Correction N With just one shot, three images having a di fferent color tone can be rec orded simultaneously . Based on the color t emperature of the curren t white balance setting, t he image will be bracke ted with a blue/amb er bias or magenta/gr een bias.
72 The file number is like the frame number on a r oll of film. The captured images are assigned a sequential file number from 0001 to 9999 and saved in one folder . Y ou ca n also change how the file number is assigned. The file number will appear on the personal compu ter in this format: IMG_0001.
73 3 File Numbering Methods Reset s the file numbering to 0001 whenever the CF card is replaced Each time the CF card is replaced, the f ile numberi ng starts from 0001.
74 The color space refers to the range of reproducible color s. With this camera, you can set the color space for captured images to sRGB or Adobe RGB. For normal images, sRGB is recommend ed. 1 Select [Color space]. Under the [ 2 ] tab, select [ Color sp ace ], then press < 0 >.
75 4 Setting the AF and Drive Modes The viewfin der has 9 AF point s. By selecting a suitable AF point, you can shoot with autofocus while framing the subject as desired. Y ou ca n also select the AF mode and drive mode best matching the shooting conditions and subj ect.
76 Select the AF mode suiting the s hooting conditions or subject. In the Basic Zone modes, the optimum AF mode is set automatically . 1 On the lens, set the focus mode switch to < f >. 2 Set the Mode Dial to a Creative Zone mode. 3 Press the < o > button.
77 f : Selecting the AF Mode N This AF mode is for movin g subjects when the focusing distance keeps changing. While you hold down the shu tter button halfway , the subject will be focu sed continuously . The exposure is set at the moment the picture is taken.
78 Select one of the nine AF points to autofocus. In the Basic Zone and < 8 > modes, automatic AF point selection will take ef fect automatically . Y ou cannot select the AF point. 1 Press the < S > button. ( 9 ) X The selected AF point will be displayed in the viewfinder and on th e LCD panel.
79 S Selecting the AF Point N Under low-light conditions, when you press the shutte r button halfway , the built-in flash fires a brief burst of flashes. It illuminates the subject to enable easier autofocusing. With lenses whose maxim um aperture is larger than f/5.
80 Autofocus can fail to achieve fo cus (the focus confirmation light < o > blinks) with certain subjec ts such as the following: Subjects difficult to focus Low-contrast subjects Example: Blue sky , solid-color walls, etc. Subjects in low light Extremely backlit and reflective subjects Example: Car with a reflective body , etc.
81 Single and continuous drive modes are provided. In the Basic Zone modes, the optimum drive mode is set automatica lly . 1 Press the < o > button. ( 9 ) 2 Select the dr ive mode. While looking at the LCD panel, turn the < 5 > dial. u : Single shooting When you press the sh utter button completely , one shot will be taken.
82 Use the self-timer when you want to be in the pictur e. The < j > (10 sec. timer) can be used in all shooting modes. 1 Press the < o > button. ( 9 ) 2 Select either < j > or < l >. Look at the LCD panel and turn the < 5 > dial to select < j > or < l >.
83 5 Advanced Operations With Creative Zon e modes, you can set th e desired s hutter speed or aperture to obtain the result you want. Y ou take control of the camera. The asterisk M on the right of the page title indicates that the respective feature is av ailable only in Creative Zone modes ( d , s , f , a , 8 ).
84 The camera automatically sets the shutter speed and aperture to suit the subject’s brightness. Th is is called P rogram AE. *< d > stands for Program. * AE stands for Auto Exposure. 1 Set the Mode Dial to < d >. 2 Focus the subject. Look through the viewfinder and aim the selected AF point over the subject.
85 d : Program AE If “ 30" ” shutter speed and the maximum aperture blink, it indicates underexposure. Increase the ISO speed or u se flash. If “ 8000 ” shutter speed and the minimum aperture blink, it indicates overexposure. Lower the ISO speed or use an ND filter (sold separately) to red uce the amount of light entering the lens.
86 In this mode, you set the shutter speed and the camera automatically sets the aperture to obtain the correct exposure matching the brightness of the subject. This is ca lled shutter- priori ty AE. A faster shutter speed can freeze the action or moving subject.
87 s : Shutter-Priority AE If the maximum aperture blinks, it indicates underexposure. Tu rn t h e < 6 > dial to set a slower shutter speed until the aperture stops blinking or set a higher ISO speed. If the minimum aperture blinks, it indicat es overexposure.
88 In this mode, you set the desired aperture and the camera sets the shutter speed automatically to obtain the correct exposure suiting the subject brightness. This is called aperture-priority AE. A hig her f/ number (smaller aperture hole) will make mor e of the foreground and background fall within acceptable focus.
89 f : Aperture-Priority AE Press the depth-of-field preview b utton to stop down to the current apertur e setting. Y ou can check the depth of field (range of acceptable focus) through the viewfinder . Depth-of-Field Previ ew N If the “ 30" ” shut ter speed blinks, it indicates underexposure.
90 In this mode, you set both the shutter speed and aperture as desired. T o determine the exposure, refer to the exposure level indicator in th e viewfinder or use a commer cially- available handheld exposure meter . This method is called manual exposure.
91 Objects in the foreground and background will be in focus automa tically . All the AF points will function to detect the subject, and the aperture required to attain the necessary depth of field will be set automatically . * < 8 > stands for Auto-Depth of field.
92 Four metering modes are provided: Evaluative, partial, spot, and center-weighted average metering. In the Basic Zone modes, evaluative metering is set automatically . 1 Press the < n > button. ( 9 ) 2 Select the meterin g mode. While looking at the LCD panel, turn the < 6 > dial.
93 Exposure compensation is used to alter the standard exposure set by the camera. Y ou can make the image look brighte r (increased exposure) or darker (decreased ex posure). Y ou can set the exposure compensation up to ±2 stops in 1/3-stop increments.
94 By changing the shutter speed or aper ture automatically , the camera brackets the exposure up to ±2 stops in 1/3-stop increments for three successive shots. This is called AEB. * AEB stands for Auto Exposure Bracketing. 1 Select [A EB]. Under the [ 2 ] tab, select [ AEB ], then press < 0 >.
95 Use AE lock when the area of focus is to be different from the exposure metering area or when you want to take multiple shots at the same exposure setting. Press the < A > button to lock the exposure, then recompose and take the shot. This is called AE lock.
96 When bulb is set, the shutter stays open while you hold down the shutter button completely , and closes when you let go of the shutter button. This is called bulb exposur e. Use bulb exposures for n ight scenes, fireworks, the heavens, and other subjects requiring long exposures.
97 Bulb Exposures If you take a picture without looking at the viewfinder , light en tering the eyepiece can throw off the exposure. T o p revent this, use the eyepiece cover attached to the camera strap. 1 Remove the eyecup. From the bottom of the eyecup, push it upward.
98 Although using the self-timer or Remote Switch can prevent camera shake, using mirror lockup to prevent camera vibrations ca n also help when you use a super telephoto lens or shoot close ups. When [ 8 C.Fn III -7] (Mirror lockup) is set to [1:Enable] (p.
99 E-TTL II autoflash obtains high-pr ecision and consist ent flash shots. If necessary , the built-in flash will po p-up automatically in low-light or backlit conditions. (except in < 3 > < 5 > < 7 > modes) Regardless of the light level, you can press th e < D > button to pop-up and fire the built-in flash whenever desired.
100 Using the Built-in Flash Effective Range of Bu ilt-in Flash [Approx. meters/f eet] Using the red-eye reduction lamp before taking a flash picture can reduce red eye. Red-eye reduction will work in any shooting mode except < 3 > < 7 > < 5 >.
101 Using the Built-in Flash In the same way as normal exposur e compensation, you can set exposure compensation for flash. Y ou can set flash exposure compensation up to ±2 stops in 1/3-stop increments. 1 Press the < m > button. ( 9 ) 2 Set the flash exposur e compensation amount.
102 Using the Built-in Flash FE (flash exposure) lock obtains and locks the correct flash exposure reading for any part of a subject. 1 Press the < D > button to pop-up the built-in flash. Press the shutter button halfw ay and look in the viewfinder to check that the < D > icon is lit.
103 The built-in flash and external S peedlite can also be set with the menu. The menu for the external Speedl ite will be applicable only to EX-series Speedlites whose functions can be se t with the camera . Select [F lash con trol]. Under the [ 6 ] tab, select [ Flash control ], then press < 0 >.
104 3 Flash Control N E-TTL II For normal flash exposures, set it to [ Evaluative ]. If [ A verage ] is set, the flash exposure will be averaged for the entire metered scene as with an external metering flash. Flash exposure compensation may be necessary depending on the scene, so this is for advanced users.
105 Basically operates like a built-i n flash for easy operation. When an EX-series Speedlite is att ached to the camera, almost all the autoflash control is done by the camera. In ot her words, it is like a high- output flash attached externally in pl ace of the built-in flash.
106 External Speedlites Sync Spee d The camera can synchronize with compact, non-C anon flash units at 1/ 250 sec. or slower shutter speeds. With large stud io flash, the sync speed is 1/60 sec. or slower . Be sure to test the flash unit beforehand to make sure it synchronizes properly with the camera.
107 6 Live View Shooting Y o u can shoot while viewing a re al-time image on the camera’s LCD monitor or on a personal computer screen. This is called “Live View shooting.” When using Live V iew shooting, using a hard disk-type CF card (such as MicroDrive) is not recommended.
108 Instead of looking through the viewfi nder, you can look at a real-time image on the camera’s LCD monitor while shooting. Live View shooting does not work in Basic Z one modes. 1 Set the lens focus mode switch to <MF>. 2 Set the shoot ing mode.
109 Live View Shooting N With the ca mera ready to sh oot, press < 0 >. X The Live View image will appear on the LCD monitor in real-time with approx. 100% field of view . With the video cable (provided) connecting the camera to a TV set, you can view images on the TV .
110 Live View Shooting N 1 Move the focusing frame to the position where you want to focus. Use < 9 > to move the focusing frame in full view . If you press < 9 > straight down, the focusing frame will return to the center . 2 Press the < u > button.
111 Live View Shooting N 1 Check the composi tion. Press the < u > button to check the image composit ion in full view . 2 Check the shutt er speed and aper tur e di spla y . 3 T ake th e picture. Press the shu tter button com pletely . X The picture will be t aken and the captured image is displayed on the LCD monitor .
112 Live View Shooting N Each time you press the < B > button, the information display will change. About the Information Display Focusing frame Histogram (Brightness/ RGB) ISO speed Shots remai.
113 Live View Shooting N Instructions for setting the [ 6 Live View function settings ] men u’s [ Silent shoot. ] are explained below . Mode 1 The shooting sound will be quieter than when Live View shooting is not used. Continuous shooting is also possible.
114 Live View Shooting N If the [ 8 C.Fn III -6 ] ( AF during Live View shooting ) setting is set to [ Enable ], you can focus with the < p > button. Be sure to set the lens f ocus mode switch to < f >, set the AF mode to < X >, and select the center AF po int.
115 7 Image Playback This chapter explains ho w to playback images, including how to erase images and how to display images on a TV screen. For images taken with another camera: The camera might n ot be able to properly displ ay images captured with a different camera or edited with a person al computer or whose file name was changed.
116 1 Playback the image. Press the < x > button. X The last captured image or last image viewed will appear . 2 Select the im age. T o playback images starting with the last image, turn the < 5 > dial counterclockwise. T o playba ck images starting with the first captured image, turn the dial clockwise.
117 x Image Playback About the Highlight Alert When the [ 4 High light alert ] menu is set to [ Enable ], overexpose d highlight areas will blink. T o obtain more image detail in the overexposed areas, set the exposur e compensation to a negative amount and shoot again.
118 x Image Playback About the Histogram The brightness histogram display shows the exposure level distribution, overall brightness, and gradation. And the R GB histogram display is for checking the color saturation and gradation. The display can be switched with the [ 4 Histogram ] menu.
119 x Image Playback 1 T urn on the index display . During image playback, press the < I > button. X The 4-image index display will appear . The cur rently-selected image will be highlighted in a blue frame. Press the < I > button again to switch to the 9-image index display .
120 x Image Playback Magnify the image. During image playback, press the < u > button to magnify the image. If you keep pressing the < u > button, you can magnify the image up to 10x. Press the < I > button to reduce the magnification.
121 x Image Playback Y ou can playback the CF card’s images in an automatic slide show . Each image will be displayed for about 4 sec. 1 Select [A uto play]. Under the [ 4 ] tab, select [ Auto play ], then press < 0 >. X The auto play screen will appear .
122 x Image Playback By connecting the camera to a TV set with the video cable (provided), you can view the captured images on a T V set. Turn of f the camera and the television before connecting them. 1 Connect the camer a to the TV . Open the camera’s terminal cover .
123 This prevents the image from being erased accid entally . 1 Select [Pr otect images]. Under the [ 3 ] tab, select [ Protect images ], then press < 0 >. X The protect setting screen will appear . 2 Protect the ima ge. T urn the < 5 > dial to select the image to be protected, then press < 0 >.
124 Y ou can either select and erase images one by one or erase them in one batch. Protected images (p.123) will not be erased. Once an image is erased, it canno t be recovered. Make sure you no longer need th e image before erasing it. T o prevent important images from being erased accidentally , protect them.
125 Y ou can adjust the brightness of the LCD monitor to make it easier to read. 1 Select [L CD brightn ess]. Under the [ 6 ] tab, select [ LCD bright ness ], then press < 0 >. 2 Adjust the bri ghtness. While referring to the gray chart, turn the < 5 > dial, then press < 0 >.
126 Changing Image Playback Settings V ertical images are rotated automatically so they are displayed vertically on the camera’s LCD monitor and personal computer instead of horizontally . The setting of this feature can be changed. 1 Select [Auto rot ate].
127 8 Sensor Cleaning The camera has a Self Cleaning Se nsor Unit attached to the sensor ’s front layer (low-pass filter) to shake of f dust automatically . The Dust Delete Data can also be appended to the image so that the remaining dust spots can be removed automatically by Digital Photo Professional (provided software).
128 Whenever you set the power switch to < 1 / J > or < 2 >, the Self Cleaning Sensor Unit operates (appro x. 1 sec.) to automatically shake off the dust on the front of the sensor . Normally , you need not be aware of this operation. However , you can execute the sensor cleaning at anytime as well as disable it.
129 Normally , the Self Cleaning Sensor Unit will eliminate most of th e dust visible on captured images. However , in case visible dust still remains, you can append the Dust Delete Data to the image to later erase the dust spots. The Dust Delete Data is used by Digital Photo Professional (provided software) to erase the dust spots automatically .
130 3 Appending Dust Delete Data N 3 Photogra ph a solid -white object . At a distance of 20 - 30 cm / 0.7 - 1.0 feet, fill the viewfinder with a patternless, solid-white object and take a picture. X The picture will be taken in the aperture-priority AE mode with an aperture of f/22.
131 Dust which could not be removed by the automatic sen sor cleaning can be removed manually with a blower , etc. The surface of the image sensor is e xtremely delicate. If the sensor needs to be cleaned d irectly , having it done by a Canon Service Center is recommended.
132 3 Manual Sensor Cleaning N While cleaning the sensor , never do any of the following. If the power is cut off, the shutter will close and the shutter curtains and image sensor might get damaged. • Setting the power switch to < 2 >. • Opening the batter y comp artment cover .
133 9 Direct Printing from the Camera/ Digital Print Order Format Y ou ca n connect the camera directly to a printer and print out the images in the CF card. The camera is compatible with “ w PictBridge” which is the standard for direct printing. Y ou ca n also preselect images in the CF card for printing.
134 Y ou do the direct prin ting procedure entirely wi th your camera while you look at the LCD monitor. 1 Set the camera’ s power switch to < 2 >. 2 Set up the printer . For details, see the printer ’s instruction manual. 3 Connect the camera to the printer .
135 Preparing to Print 6 Playback the image. Press the < x > button. X The image will appear , and the < w > icon will appear on the upper left to indicate that the camera is connected to a printer . X The < l > button lamp will light in blue.
136 The screen display and setting o ptions will differ depending on the printe r . Some settings might not be avai lable. For details, see the printer ’s instruction manual. 1 Select the im age to be printed. Check that the < w > icon is displayed on the upper left of the LCD monitor .
137 w Printing T urn the < 5 > dial to select the size of the paper loaded in the printer , then press < 0 >. X The paper type screen will appear . T urn the < 5 > dial to select the type of the paper loaded in the printer , then press < 0 >.
138 w Printi ng 4 Set the printing effects. Set as necessary . T urn the < 5 > dial to select the item on the upper right, then press < 0 >. If the < e > icon is displayed next to < z >, the printing effects can also be adjusted.
139 w Printing 5 Set the date and file number imprinting. Set as necessary . T urn the < 5 > dial to select < I >, then press < 0 >. T urn the < 5 > dial to select the desired setting, then press < 0 >. 6 Set the number of copies.
140 w Printi ng In step 4 on page 138, select the printing effect. When the < e > icon is displayed next to < z >, press the < B > button. Y ou can then adjust the printing effect. What can be adjusted or what is displayed will depend on the selection made in step 4.
141 w Printing Y ou can crop the image and print only the trimmed portion as if t he image was recomposed. Do the trimming right befor e print ing. If you set the trimming and then set the print settings, you may have to set t he trimming again. 1 On the print setting sc reen, se lect [T rimming].
142 w Printi ng Depending on the printer , the trimmed image area might not be printed as you specified. The smaller you make the trimming frame, the grainier the pict ure will look on the print. If the pi cture will be too grainy , the tri mming frame will turn red.
143 Set the print type, date imprinting, and file No. imprinting. The print settings will be applied to all print- ordered images. (They cannot be set individually for each image.) 1 Select [Print orde r]. X Under the [ 3 ] tab, select [ Print order ], then press < 0 >.
144 W Digital Print Order Format (DPOF) 4 Exit the setting. Press the < 7 > button. X The print order screen will reappea r . Next, select [ Sel.Image ] or [ All image ] to order the images to be printed. Print type K S tandar d Prints one image on one sheet.
145 W Digital Print Order Format (DPOF) Sel.Image Select and order images one by one. Press the < I > button to display the three-image view . T o return to the single- image display , press the < u > button. After completing the print order , press the < M > button to save the print order to the CF card.
146 With a PictBridge printer , you can easily print images with DPOF . 1 Prepare to print. See page 134. Follow the “Connecting the Ca mera to a Printer” proce dure up to step 5. 2 Under the [ 3 ] ta b, select [Print order]. 3 Select [Print]. [ Print ] will be displayed only if th e camera is connected to the printer and printing is possible.
147 10 Transferring Images to a Personal Computer Y o u can use th e camera to sele ct images in the CF card and transfer them directly to a persona l computer .
148 Before connecting the cam era to the personal computer , be sure to first inst all the EOS DIGIT AL Solution Dis k sof tware (in the CD-ROM provided with the cam era) in the personal computer . 1 Connect the camera to the personal com puter . T urn of f the came ra and use the interface cable that came with the cam era.
149 d Transferring Images to a Personal Computer The images tra nsferr ed to the per sonal compu ter will be o rganized according to the shoot ing date and s aved in t he [ My Pictures ] folder for Windo ws or the [ Pictures ] folder in the Maci ntosh.
150 d Transferring Images to a Personal Computer Under the [ 3 ] tab, you can use [ T ransf er order ] to select the images to be transferred to a personal computer . When yo u select [ T ransfer order images ] on the preceding page, you can transfer the images set by the transfer order .
151 11 Customizing the Camera With Custom Functions, you can change the camera functions according to your preference. Also, the current camera settings can be saved under the Mode Dial’s < w >, < x >, and < y > positions. The functions explained in this chapter ap ply to Creative Z one mode s.
152 1 Select [ 8 ]. T urn the < 6 > dial to select the [ 8 ] tab. 2 Select the gr oup. T urn the < 5 > dial to select C.Fn I - IV , the n press < 0 >. 3 Select the Custom Fu nction No. T urn the < 5 > dial to select the Custom Function No.
153 3 Setting Custom Functions N Custom Functions C.Fn I: Exposure 1 Exposure level increment s 2 ISO speed setting incremen ts 3 ISO expansion 4 Bracketing auto cancel 5 Bracketing sequence 6 Safety shift 7 Flash sync. speed in Av mode C.Fn II: Image 1 Long exposure noi se reduction 2 High ISO speed noise reduction 3 Highlight tone pr iority C.
154 Custom Functions are organized into four groups based on the function type: C.Fn I: Exposure, C.Fn II: Image, C.Fn III: Auto focus/Drive, C.Fn IV : Operation/Others.
155 3 Custom Function Settings N C.Fn I -4 Bracketing auto cancel 0: On The AEB an d WB-BKT s ettings wil l be canc eled if y ou set the p ower switch to < 2 > or cle ar the camer a settings. AE B will also b e canceled when the flash is ready to fir e.
156 3 Custom Function Settings N C.Fn II: Image C.Fn II -1 Long exposu re noise reducti on 0: Off 1: Auto For 1 sec. or lo nger exposu res, noise re duction is p erformed automatica lly if noise typical o f long exposur es is detec ted. This [ Auto ] setting is effective in most ca ses.
157 3 Custom Function Settings N C.Fn II -3 Highligh t tone priori ty 0: Disable 1: Enable Improves the highlight d etail. The dynami c range is expande d from the standa rd 18% gray to bright high lights . The gradat ion between the grays and highlights bec omes smoother.
158 3 Custom Function Settings N C.Fn III -2 Lens AF stop button function 0: AF stop 1: AF start AF operat es only wh ile the butt on is press ed. While th e button is pressed, AF op eration with t he camera is dis abled. 2: AE lock When the butto n is presse d, AE lock is app lied.
159 3 Custom Function Settings N C.Fn III -3 AF point selection metho d 0: Normal Press the < S > butt on and use < 9 > to select the AF poin t. 1: Multi-c ontroller dire ct Without pres sing the < S > button first, you ca n just use t he < 9 > to select the d esired AF poin t.
160 3 Custom Function Settings N C.Fn III - 6 AF during Li ve View shoo ting 0: Disable 1: Enable During Live View shoo ting, you ca n interru pt the Live View image display and focus for as long as you ho ld down the < p > button.
161 3 Custom Function Settings N C.Fn IV -2 AF-ON/AE lo ck button switch 0: Disable 1: Enable The funct ions of th e < p > and < A / y > bu ttons will b e switched with each other’s function . C.Fn IV -3 SET bu tton when s hooting Y ou can assign a fr equently- used funct ion to < 0 >.
162 3 Custom Function Settings N C.Fn IV - 5 Focusi ng Screen The camera pr ovides interc hangeable fo cusing scr eens. This Cust om Function must be set so th at the expo sure corre ction match es the respective focusin g screen.
163 3 Custom Function Settings N C.Fn IV -6 Add original decision dat a 0: Off 1: On Data for verifyin g whether the image is orig inal or not is ap pended to th e image automat ically . When the shooting in formation of an image appended wit h the verifi cation data is displayed (p .
164 For faster access, you can register up to six menus and Custom Functions which you change frequen tly . 1 Select [My Menu settings]. Under the [ 9 ] tab, select [ My Menu settings ], then pre ss < 0 >. 2 Select [Register]. T urn the < 5 > dial to select [ Register ], then press < 0 >.
165 Under the Mode Dial’s < w >, < x >, and < y > positions, you can register most of the current camer a settings containing your preferred shooting mode, menus, Custom Function sett ings, etc. 1 Select [C amera user setting]. Under the [ 7 ] tab, select [ Camera user setting ], then press < 0 >.
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167 12 Reference This chapter provides reference information for camera features, system accessories, etc. The back of this chapter also has an index to make it easier to look up things.
168 When the camera is ready to shoot, press the < B > button and “Camera set.” and “Shoot. func.” will appe ar . When “Shoot. func.” is displayed, you can set the ISO speed and other shooting functions while l ooking at the LCD monitor .
169 B Checking Camera Settings If you press the < m >, < o >, < n >, or < S > button, the setting screen will appear and you can turn the < 6 > or < 5 > dial to set it. Y ou can also select the AF point with < 9 >.
170 With AC Adapter Kit ACK-E2 (sold separately), you can connect the camera to a household power outlet and not worry about the battery level. 1 Connect the DC plug. Connect the DC Coupler ’s plug to the AC adapter ’s socket. 2 Connect the power cord.
171 The date/time (back-up) battery maintains the camera’s date and time. Its service life is about 5 years. If the date/time is reset when the battery is replaced, replace the back-up battery with a new CR2 016 lithium battery as described below . The date/time setting will also be reset, so be sure to set the correct date/tim e.
172 o : Set automatically k : User selectable : Not selectable Function Availability Table k o o o o o o o k o o o o o o o k o o o o o o o k o o o o o o o k o o o o o o k o o o o o o k k k k k k k k k.
173 Function Availability Table o : Set automatically k : User selectable : Not selectable o o k o k o o k o k o o k o k o o k o k o o k o o o k o k k k k k k k k k k k k k k k k k k k k k k k k k k k.
174 If there is a problem, first refer to this Troubleshooting Guide. If this T roubleshooting Guide does not reso lve the problem, contact your dealer or nearest Canon Service Center. Do not rec harge any battery pack ot her than Battery Pa ck BP-5 1 1A, BP-514, BP-51 1, or BP-512.
175 Troubleshooting Guide The CF card is not properly inserted . (p. 28 ) If the CF card is full, re place the card or delet e unnecess ary images t o make room. ( p.28, 124 ) If you try t o focus in the One-Sho t AF mode whil e the focus confirmation light < o > in the viewfinder bl inks, a pict ure cannot be taken.
176 Troubleshooting Guide When using Liv e View shooting, use a CF card (a ha rd disk-typ e CF card such as Mic roDrive i s not recommende d). A hard disk -type CF card requi res a lo wer temper ature ran ge for operation than with normal CF c ards.
177 If there is a problem with the ca mera, an error message appears. Follow the on- screen instructions. T o recover from the error screen, turn the power switch off and on, or remove and reinstall the battery . If error 02 (CF card prob lem) is displayed, remove and reinstall the CF card or format the card.
178 System Map Eyecup Eb Rubber Frame Eb Eyepiece Extender EP-EX15 Angle Finder C Date / time CR2016 lithium battery E-series Dioptric Adjustment Lenses Wide Strap EW-100DGR 220EX ST -E2 430EX 580EX I.
179 System Map EF-S lenses EF lenses CF card Card reader PCMCIA adapter Interface Cable IFC-200U Interface Cable IFC-500U Wireless File Transmitter WFT -E3/WFT -E3A Wireless LAN access point Wireless .
180 If you plan to use the camera with Battery Grip BG-E2, originally dedicated to the EOS 20D and EOS 30D, read the following. For instructions other than “Detaching the Battery Compartment Cover” and “Battery Life” explained below , refer to the Battery Grip BG-E2 Instruction Manual.
181 •T y p e T ype: Digital, single-lens reflex, AF/AE camera with built-in flas h Recording media: Ty pe I or II CF card * Compatible wit h Microdr ive and 2GB an d larger CF cards * Recording to USB external media enabled with Wireless File T ransmitter WFT -E3/E3A attached Image sensor size: 22.
182 Specifications Recording functions: With the WFT -E3/E3A atta ched, ima ge recording to the C F card and to USB external medi a connected to the WFT -E3/E3A will be possib le as follows: (1) S tan.
183 Specifications AF point selection: Automatic selection, manual selection Selected AF point display : Superimposed in viewfinder and indicated on LCD panel AF-assist beam: Small series of flashes fired by built-in f lash Effecti ve range: Approx. 4.
184 Specifications Flash coverage: 17 mm lens angle of view Flash ex posure co mpens ation : ±2 stops in 1/ 3- or 1/2-stop increments FE lock: Provided • External S peedlite Compatible flash: EX-se.
185 Specifications •L C D M o n i t o r T ype: TFT color liquid-crystal monitor Monitor size: 3.0 in. Pixels: A pprox. 230,000 Coverage : Approx. 10 0% Brightness adjustment: 7 levels provided Inter.
186 Specifications • Power Source Battery: Single Battery Pack BP-51 1A, BP-514, B P-51 1, or BP-512 * AC power can be supplied via AC Adapter Kit ACK-E2 * With Battery Grip BG-E2N or BG-E2 att ached, size-AA batteries can be used Battery life: [Number of shots • approx.
187 Specifications Working humidity: 85% or less Dimension s (W x H x D): 91 x 67 x 31 mm / 3.6 x 2.6 x 1.2 in. Weight: Approx. 1 15 g / 4. 1 oz. • Battery Char ger CB- 5L Compatible battery: Battery Pack BP-51 1A, BP-514, BP-51 1, or BP-512 Power cord length: Approx.
188 Specifications Max. diam eter x l ength: 7 8.5 x 92 mm / 3. 1 x 3.6 in. Weight: Approx. 475 g / 16.8 oz. Hood: EW-73B Case: LP1 1 16 All specifications above are based on Canon’s testing st andards. The camera’s sp ecifications and exter ior are subject to change without noti ce.
189 Digital Camera Model DS126171 Systems This device complies with Par t 15 of the FCC Rules. Operation is subje ct to the following two conditions: (1 ) This device may not cause harmful interference, and (2) this device must accept any int erference received, including interference t hat may cause undesired operat ion.
190 IMPORT ANT SAFETY INSTRUCTIONS 1. SA VE THESE INSTRUCTIONS — This manual contains import ant safety and operating instructio ns for Battery Charger CG-580 & CB-5L. 2. Before using the charge r , read all in st ructions and cautionary r emarks on (1) the charger , (2) the battery pack, and (3) the pro duct using the battery pack .
191 MEMO.
192 Index A AC Adapt er Kit ...... ........... ............. 170 Access lamp ............ ............. .......... 2 9 A-DEP (Automatic depth-of-fie ld AE).......... 91 Adobe RGB ...... .......... .............. ....... 74 AE lock.. ........... ......
193 Index External Speedlite ...... .......... ......... 10 5 Eyepiec e cover .. ............. .......... 23, 97 F Faithful .... ............. ........... .......... ...... 62 FE lock ............... ............. .......... .... 102 File number .....
194 Index ISO spee d ... .......... ........... ....... 59 , 169 Automatic se tting ......... .......... ..... 60 ISO expansion ............... ........... 154 J Jump displa y .............. .............. ..... 119 L Landscape .............. ........
195 Index Switch ......... ........... ............. ........ 32 Printing ............ ........... .......... ......... 133 Layout ....... ............. .......... ......... 137 Paper sett ings..... ........... .......... . 136 PictBridg e ........ ..
This Instruction Manual booklet is current as of August 2007. For information on the camera’s compatibility with any accessories and lenses introduced after this date, contact any Canon Service Center . CT1-1016-000 © CANON INC. 2007 PRINTED IN JAP AN CANON INC.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Canon EOS 40D c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Canon EOS 40D - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Canon EOS 40D, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Canon EOS 40D va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Canon EOS 40D, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Canon EOS 40D.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Canon EOS 40D. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Canon EOS 40D ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.