Manuel d'utilisation / d'entretien du produit 2170W du fabricant Brother
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Confidential Brother Laser Printer SERVICE MANUAL MODEL: HL-2140/2150N/2170W Read this manual thoroug hly before maintenance work. Keep this manual in a convenient place fo r quick and easy reference at all times.
Confidential © Cop yright Brother Indu stries, L td. 2007 Compilation and Publication: This manua l has been complied and pub lished, und er the supervision of Brother Industries Ltd.
i Confidential PREF A CE This ser vice ma nual contains basic informa tion required for after-sales ser vice of th e laser printe r (hereinafte r ref erred to as "the mach ine" ). This inf orm ation is vit al to the service personnel to ma intain the high printing quality and perf or mance of the machi ne.
ii Confidential APPENDIX 1: SERIAL NUMBERING SYSTEM APPENDIX 2: SCREW CA T ALOGUE APPENDIX 3: DELETION OF PERSONAL INFORMA TION APPENDIX 4: REFERENCES APPENDIX 5: GLOSSAR Y Inf or mation in this manual is su bject to change due to impro vement or red esign of the product.
iii Confidential TABLE OF CONTENTS REGULATION ................. ................ ................. ................ ................. .............. ......... vii SAFETY INFORMATION ...... ................................ .............. ..............
iv Confidential 2. PACKING .. ................ .................... ................ ................ ................ .................... ........... ..... ........... 3-2 3. SCREW TORQUE LI ST .................. ................ ................ ..
v Confidential 8.21.3 TONER LED PCB ASSY ............... ................. ................................ ................ ...... 3-46 8.22 LVPS ... ................... ................ ................ ................ ................. ...........
vii Confidential REGULA TION <For Eur ope and Other countries> ■ Radio interference (220 to 24 0 v olt model only) This machine f ollows EN55022 (CIS PR Publication 22 )/Class B. ■ IEC 60825-1 specification (220 to 240 v olt model onl y) This machine is a Class 1 lase r product as defined in IEC 6 0825-1 specifica tions.
viii Confidential ■ Internal laser radiation Maximum radiation power: 10 mW W av e length: 780 - 800 nm Laser class: Class 3B ■ EU Directive 2002/96/EC and EN50419 (European Union only) This equipment is marked with the re cycling symbol belo w .
ix Confidential <For USA and Ca nada> ■ Federal Comm unications Commission (FCC) Dec laration of Conformity (For USA) Responsib le P ar ty: Brother International Cor poration 100 Somerset Corporate Boule vard P .
x Confidential ■ Industry Canada Compliance Statement (For Canada) This Class B digital appara tus complies with Canadian ICES-003. Cet appareil n umérique de la classe B est conf or me à la nor me NMB-003 du Canada. ■ Laser Safety (110 to 120 v olt model onl y) This machine is certified as a Class 1 laser product under the U .
xi Confidential SAFETY INFORMA TION ■ Caution fo r Laser Pr oduct (W ARNHINWEIS fur Laser druc ker) CA UTION: When the machine during servicing is operated with the co v er open, the regulations of VBG 93 and the perf ormance instr uctions f or VBG 93 are v alid.
xii Confidential ■ Definitions of W arnings, Cautions, Notes and Memos The f ollowing con ventions are used in this manual: Mark Contents W ar nin gs tell you what to do to pre v ent possible personal injur y . Electrical Hazard icons aler t you to a possib le electr ical shock.
xiii Confidential ■ Safety Precautions Listed belo w are the v arious kinds of “W A RNING” messages included in this manual. WARNING There are high v oltage electrodes inside the machine .
xiv Confidential Caution Lightning and po wer surges can damage this pr oduct! W e recommend that y ou use a quality surge protectio n de vice on the A C pow er line, or unplug the ma chine during a lightning storm. WARNING DO NO T use flammable su bstances or an y ty pe of spr a y to clean the inside or outside of the machine .
1-1 Confidential CHAPTER 1 TR OUBLESHOO TING 1. INTR ODUCTION T roubleshooting is t he countermeasure procedures that the service personnel should f ollow if an error or malfunct ion occurs with the machine .
1-2 Confidential 1.2 Initial Chec k Check the f ollowing items before at tempting to repair the machine. ■ Operating En vironment (1) Put your mach ine on a flat, stab le surf ace such as a desk that is free of vibr ation and shocks .
1-3 Confidential (2) Cleaning Use a soft dr y cloth. CAUTION: DO NO T use flammab le substances or any type of spra y to clean the inside or outside of the mach ine.
1-4 Confidential 2. DISTINGUISH ERR OR CA USE 2.1 LED indication 2.1.1 LED indication at Operator Calls Distinguish the contents of message by LED i ndica tion in the control panel. See the ref erence page and tak e the correctiv e action described f or each indication to correct it.
1-5 Confidential 5) No paper fed tra y 1 N/A 1-9 6) No paper fed man ual feed slot N/A 1-10 7) Drum error N/A 1-10 8) Fr ont co ver is open N/A 1-12 9) Fuser co ver is open N/A 1-12 10) P aper jam (JA.
1-6 Confidential 2.1.2 LED indicati on at Service Calls If service calls occur , all four LEDs blin k on and off t o notice it. And th en when press the [Go] but ton, distinguish a f ault from the specific combination of ON/ OFF and status color of the LED .
1-7 Confidential 2.2 Message indication 2.2.1 Err or indicati on at Service Calls When the ser vice call is generated, th e machine can distinguish the type of er ror by print printer settings or p rinting of mainten ance. ( Ref er to "1.3 Ser vice Mod e" in Chapter 5.
1-8 Confidential 2.3 Error Cause and Remed y Memo : • The f ollowing troublesho oting sections contai n both the actions which end user s should take or check and th e ones which ser vice technicians should perf orm.
1-9 Confidential 4) Cartridg e position err or Identification f ailure for a new toner car tr idge. 5) No paper fed tra y 1 No paper in T ra y (T1) User Check • Install the toner ca r tridges into the machine properly . Step Cause Remedy 1 P ower off or front co v er opened while detecting a ne w toner car tridge.
1-10 Confidential 6) No paper fed man ual feed slot No paper in manu al f eeding 7) Drum err or Dir t on drum unit User Check • Load the paper Step Cause Remedy 1 Harnes s connection f ailure of registration front sensor PCB ASSY Check the har ness connection of th e registration front sensor PCB ASSY .
1-11 Confidential ■ Electr odes location of the drum unit Fig. 1-1 ■ Electr odes location of the mac hine Fig. 1-2 Side surf ace of Drum unit Side surf ace of F rame L ASSY inside.
1-12 Confidential 8) Fr ont cover is open F ront cov er opened 9) Fuser co ver is open Fuser co v er opened User Check • Check if the fron t cov e r is closed cer tainly . Step Cause Remedy 1 Cov er sensor harness ASSY f ailure Check the sensor performance following the procedure in "F actor y Inspecti on Mode" (Chapter 5).
1-13 Confidential 10) P aper jam •J A M T R A Y 1 No paper in T ra y 1 (T1) Fig. 1-3 User Check • Check if the paper is jammed in th e appropriate tra y . If jammed, remo v e it. • Adjust the paper guid e corresponding to th e paper size . • Check if too much pa per is loaded in the tra y .
1-14 Confidential • JAM INSIDE/J A M REAR P aper jam inside the machine User Check • Check if the paper is ja mmed. If ja mmed, remo v e it. • Check if the fuse r cov e r is closed cer tainly .
1-15 Confidential 11) Memory full Memory full 12) Print overrun Data e xpansion is not in time 13) Main PCB failure 14) Fuser unit failure CA UTION: This problem will be cleared if leaving the machine po wer ON for ten minutes. T ur n the powe r on while pressing the SW supporter , when the fron t cov er is open.
1-16 Confidential 15) Laser unit failure Laser diode failure 16) Main motor failure 17) High-v oltage power suppl y PCB failure 18) Fan fa ilure Step Cause Remedy 1 Laser unit harness connection f ailure Check t he two harness connections o f the laser unit and r econnect them.
1-17 Confidential 3. P APER FEEDING PROBLEMS Prob lems related to paper f eeding are end user reco v erab le if follo wing the User Check items . If the same prob lem occurs again, follo w each procedur e in the order of the n umber descr ibed in the Step column in th e tables below .
1-18 Confidential 3.3 P aper Jam ■ P aper jam in the paper tray and fr ont cover ■ P aper jam in the back co ver and paper eject section Step Cause Chec k Result Remedy 1 Registration f ront actua.
1-19 Confidential 3.4 Dirt on Paper 3.5 Wrinkles or creases 3.6 W aves in the paper / f olds in the paper at the eject roller 2 User Check • Check if the pap er is loaded into the paper tray correctly . • T ur n ov er the stac k of paper in the pape r tra y , or try rotating the p aper 180° in the paper tra y .
1-20 Confidential 3.7 Curl in the paper (1) T urn the Nip release lev er of right and left to the direction of the arro w . (2) Hold and turn the PR stopper plate of right and left.
1-21 Confidential 4. IMA GE DEFECT TROUBLESHOO TING 4.1 Image Defect Examples Fig. 1-5 4.2 Diameter of Rollers Image def ects which appear periodically ma y be caused by f a ilure of a roller . Specify the cause ref err ing to the dia meter of the roller s or pitch which ap pears in the image as sho wn in the table below .
1-22 Confidential 4.3 T roubleshooting Ima ge Defect Image def ect related prob lems are end user reco verab le if foll owing the User Chec k items. If the same pr oblem o ccurs, f ollow each procedure in the order of the number described in the Step column in the tables below .
1-23 Confidential ■ Faulty registration ■ Dark User Check • Chec k that the app ropriate media type is selected in the printer driver . Step Cause Check Result Remedy 1 Registration r ear actuator catching on some position Does the registrati on rear actuator mo ve smoothly? No Re-assemb le the registrat ion rear actuator .
1-24 Confidential ■ P oor fixing ■ Completely b lank User Check • Replace the drum unit with a ne w one. • Replace the toner cartr idge with a ne w one. Step Cause Check Result Remedy 1 Fuser unit f ailure Is the prob lem solv ed after replacing th e fuser unit? Ye s Replace th e fuser unit.
1-25 Confidential ■ Image distortion Step Cause Check Result Remedy 1 Laser unit not assembled correctl y Is the laser unit assembled into the machin e securely? (Chec k if there is no gap.) Ye s Assemble the laser unit correctly an d secure the scre w .
1-26 Confidential ■ All blac k Step Cause Check Result Remedy 1 Corona wire f ailure Are the electrod es on the dru m unit and machine body dirty? Ye s Clean both electrodes.
1-27 Confidential ■ Dirt on the back of paper ■ V ertical streaks CA UTION: If the machine prints the same pattern, especially including v er tical streaks , continuously , bl ack v er tical streaks ma y appear on the paper since the elect rostatic perf or mance of the e xposure dr um is decrease d temporally .
1-28 Confidential ■ Black ho rizontal stripes Fig. 1-6 User Check • Clean the inside of the machin e and the corona wire in the drum unit. • Replace the drum unit with a ne w one.
1-29 Confidential ■ White vertical streaks ■ White horizontal streaks User Check • Clean the scanner win dows of th e laser unit with a soft lint-free cloth. • Replace the toner cartr idge with a ne w one. • Chec k the machine’ s environment.
1-30 Confidential ■ Faint p rint ■ White spots User Check • Chec k that the machine is installed on a le vel surf ace. • Replace the toner car tridge with a ne w one.
1-31 Confidential <Clean the drum unit as f ollows> If yo u hav e print quality problems , clean the drum unit as f ollows: (1) Put the print sample in front of t he drum unit, and find th e e xact position of the poor print.
1-32 Confidential ■ Black s pots ■ Black ba nd User Check • Damp (wet ) paper might be used. T ry to change to freshly unpac ked paper . • T oner ma y be empty .
1-33 Confidential ■ Downwar d fogging of solid color ■ Horizontal lines User Check • T oner ma y be empty . Replace the toner car tridge with a new one . Step Cause Check Result Remedy 1 HVPS PCB f ailure Is the prob lem solved after replacing th e HVPS PCB ASSY? Ye s Replace the HVPS PCB ASSY .
1-34 Confidential ■ Ghost ■ Fogging CA UTION: This prob lem often occurs when the drum unit or toner car tridge is nearly at the end of lif e. User Check • Chec k the machine's en vironment, cond itions such as high or low humidity may cause this s ituation to o ccur .
1-35 Confidential 5. SOFTW ARE SETTING PROBLEMS The machine ma y not print the data correctly if there are incorre ct software settings. User Check • Check that the USB cab le and the network cab le is not damaged or br oken . • Check th at the correct machine is selected if you ha ve an inter f ace s witching device .
1-36 Confidential 6. NETWORK PR OBLEM S User Check • Check th e descriptions in the netwo rk user’ s guide. • T r y resetting the f actor y settings. Step Cause Check Result Remedy 1 Wireless LAN PCB f ailure (HL-2170W) Is the prob lem solved after replacing th e wireless LAN PCB ASSY? Ye s Replace the wireless LAN PCB ASSY .
1-37 Confidential 7. O THERS PROBLEMS ■ The machine is not tu rned on, or the LED indicatio n does not appear . ■ The fan does not w ork. Step Cause Check Result Remedy 1 Har ness connection f ailure of panel PCB Is the harness of the panel PCB ASSY connected corr ectly? No Reconnect t he panel PCB ASSY har ness.
2-1 Confidential CHAPTER 2 PERIODI CAL MAINTENANCE T o av oid creating second ar y prob lems by mishand ling, f ollow the warnings below during maintenance w ork.
2-2 Confidential 2. PERIODICAL PEPLA CEMENT P ARTS There are no parts to be replaced periodically ..
3-1 Confidential CHAPTER 3 DISASSEMBL Y AND ASSEMBL Y 1. SAFETY PRECA UTIONS T o av oid creating second ar y prob lems b y mishandling, f ollow the warnings and precautions below during maintenance work. • Be careful not to lose scr ews , washers , or other pa r ts remov ed.
3-2 Confidential 2. P A CK ING Fig. 3-1 DEMO Insertion Set guide USB IF cable AC cord Pad Option carton Pad Carton Accessory bag Machine.
3-3 Confidential 3. SCREW T ORQUE LIST Location of screw Screw type Q’ty Tight ening torque N m (kgf · cm) KEY ST OPPER T a ptite cup B M3x8 2 0.4 ± 0.05 (4 ± 0.5) INNER CHUTE ASSY T a ptite bind B M4x12 2 0.6 ± 0.1 (6 ± 1) FUSER UNIT T aptite pan (washer) B M4x14 20 .
3-4 Confidential * The parenthesis sho ws the numb er of scre ws f or HL-2150N/217 0W . UNDER FG WIRE T aptite bind B M4x12 1 0.8 ± 0.1 (8 ± 1) T aptite cup S M3x 6 SR 1 0.8 ± 0.05 (8 ± 0.5) DRIVE SUB ASSY T aptite cup S M3x6 SR 1 0.6 ± 0.1 (6 ± 1) T aptite bind B M4x12 9 0.
3-5 Confidential 4. LUBRICA TION The kind of t he lubricating oil (Mak er name) Lubrication point Quantity of labrication BG-MU (Kanto Kase i) De v gear joint/53R Drive sub ASSY Drum gear 25L/139L 2mm dia. ball MOL YK O TE EM-D110 (Dow Corning T oray) Separation pad ASSY 2mm dia.
3-6 Confidential 5. O V ER VIEW OF GEARS Fig. 3-2 CA UTION: The par t codes of gear s are subject to chang e without notice . 1 2 3 4 6 7 8 10 11 17 15 16 14 13 9 5 12 1 2 3 4 6 7 8 10 11 17 15 16 14 .
3-7 Confidential 6. HARNESS RO UTING 1 FUSER UNIT 2 FG HARNESS PS PCB unit Fuser unit Eject sensor PCB ASSY Laser unit FG harness Main PCB ASSY <Left side> <Back side>.
3-8 Confidential 3 MAIN FRAME R ASSY 4 Wireless LAN PCB ASSY (only HL-2170W) / T oner LED PCB ASSY / PS PCB unit / Main PCB ASSY F ront cover senser PS PCB unit SW holder Inlet har ness ASSY T oner LE.
3-9 Confidential 5 T ONER LED PCB ASSY / REG ISTRA TION FR ONT SEN SOR PCB ASS Y / REGISTRA TION REAR SE NSOR PCB AS SY 6 P ANE L PCB ASSY / T ONER SENSOR PCB UNIT ASS Y / NEW T ONER SENSOR HARNE SS A.
3-10 Confidential 7 HIGH-V OL T AGE PS PCB / REGISTRA TIO N SOLENOID / T1 SOLEN OID High-voltage PS PCB ASSY T1 solenoid Registration solenoid Drive sub ASSY T1 solenoid Registration solenoid <Left.
3-11 Confidential 7. DISASSEMBL Y FLO W Fig. 3-3 FUS ER UNI T CO R NER CO VE R TO P C O V E R A SSY M A I N P C B A SSY DRI VE SUB A SSY SW S UPPORT E R F I L TE R A SSY 15s/15s 15s/15s 20s/20s 15s/15.
3-12 Confidential 8. DISASSEMBL Y PROCEDURE 8.1 P APER TRA Y UNIT / SEP ARA TION P AD ASSY (1) Pull out the P aper tra y unit from the Main body . (2) Lift up the Se paration pad ASSY . (3) Release the Boss to remov e the Sepa ration pad ASSY from the P aper tra y unit.
3-13 Confidential 8.2 FR ONT CO VER ASSY / SW KEY 8.2.1 FRONT CO VER ASSY (1) Open the F ront cov er ASSY . (2) Release the Hook to remove the D EV joint link from the F ront cover ASSY .
3-14 Confidential (3) Release the Hook of the Front cov er ASSY from the F ront cov er top. (4) Remov e the Boss of the F r ont chute ASSY , and then remov e the F ront cov e r ASSY from the Main bo dy .
3-15 Confidential 8.2.2 SW KEY (1) Remov e the two T a ptite cup B M3x 8 screws, and then remove the K ey stopper f rom the F ront cov er ASSY . (2) Remove the SW k ey from the F ront cov er ASSY . Fig. 3-7 CA UTION: When operate while havin g the screw inst allation par t of the SW k ey , be careful not to damage it.
3-16 Confidential Assembling Note: When operate while havin g the Scre w installation par t of the SW ke y , be careful not to damage it. Fig. 3-8 Hook F ront cover ASSY SW ke y Screw installation par.
3-17 Confidential 8.3 B ACK CO VER / OUTER CHUTE ASSY 8.3.1 BA CK CO VER (1) Open the Bac k co v er . (2) Release the Boss of the Outer chute ASSY from the Bac k cov er . (3) Release the Hook from the Side co ver R ASSY . (4) Slide the Bac k cov er from the Main body , and remov e it.
3-18 Confidential 8.3.2 OU TER CHUTE ASSY (1) Release the Boss to remov e the Oute r chute ASSY fr om the Main body . Fig. 3-10 Boss (Fuser cov er ASSY) Boss (Fuser cov er assy) Outer chute ASSY Outer.
3-19 Confidential 8.4 FUSER CO VER ASSY 8.4.1 FUSER C O VER ASSY (1) T ake do wn the Fuser cov er ASSY . (2) Remov e the Fuser cov er ASSY from the Main body .
3-20 Confidential 8.4.2 EJECT ACTU A T OR / EJECT A CTU A T OR SPRING (1) Release the Hook to slide the Eject a ctuator , and then rem ov e t he Eject actu ator from the Fuser cov e r ASSY . (2) Remov e the Eject actuator spring from the Eject actuator .
3-21 Confidential 8.4.3 EJECT ROLLER ASSY 1 / BUSH C / B USH R / BUSH L (1) Release the Hook of the Bush C from the Fuser cov er ASSY . (2) Remov e the Eject roller ASSY 1 from the Fuser cov e r ASSY . Fig. 3-13 (3) Remov e the Bush C , the Bush R and the Bush L from the Eject roller ASSY 1.
3-22 Confidential 8.5 INNER CHUTE ASSY (1) Remov e the two T aptite bind B M4x12 scre ws, and then remo v e the Inner chute ASSY from Main body . Fig. 3-15 T aptite bind B M4x12 Inner chute ASSY.
3-23 Confidential 8.6 FUSER UNIT (1) Disconnect the Connector . Fig. 3-16 CA UTION: Pull out the Connecto r from the Housing part of the Main body left side.
3-24 Confidential (3) Remov e the two T aptite pan (w asher) B M4x1 4 scre ws, an d then remo v e the Fuser unit from the Main bo dy . Fig. 3-18 T aptite pan (washer) B M4x14 Fuser unit.
3-25 Confidential 8.7 SIDE CO VER R ASSY (1) R emov e the two T aptite bind B M 4x12 screws. (2) Release the Hook to remove the Si de cov er R ASSY from the Main body .
3-26 Confidential 8.8 CORNER CO VER (1) Remov e the T aptite bind B M4x12 scre w . (2) Release the Hook to remo ve the Corner cov er from the Main body .
3-27 Confidential 8.9 SIDE CO VER L ASSY (1) R emov e the two T aptite bind B M 4x12 screws. (2) Release the Hook to remove Side co v er L ASSY from the Main body .
3-28 Confidential 8.10 ROLLER HOLDER ASSY (1) Release the Boss of the Rolle r holder ASSY from the Link ar m. (2) Press the Rib of the P ape r f e ed frame, and the slide the Separation R shaft bush. (3) Remove the Roller holder ASSY from the Main body .
3-29 Confidential Assembling Note: When assembling the Roller holder ASSY to the Main body , note the assemb ling method ref err ing to the figure b elow . Fig. 3-23 CA UTION: When the Separa tion R shaft b ush does not slide, put t he Rib of the Bush 6 while aligning the Groov e of the Main body shaf t hole from the Main frame L ASSY side.
3-30 Confidential 8.11 WIRELESS LAN PCB ASSY (only HL-2170W) (1) Disconnect the Connector from the Wireless LAN PCB ASSY . (2) Release the Hook to remove the Wi reless LAN PCB ASSY from the Main body .
3-31 Confidential 8.12 MAIN SH IELD CO VER PLA TE (1) Remov e the three T aptite cup S M3x6 SR screws , and then remo ve the Main shield cov e r plate from t he Main bo dy .
3-32 Confidential 8.13 MAIN PCB ASSY (1) Disconnect the six FFCs and the three Connectors from the Main PCB ASSY . (2) Remov e the four T aptite cup S M3x6 SR screws , and then remo ve the FG harness ASSY and Main PCB ASSY from the Main body . Memo : The fiv e T aptite cup S M3x6 SR screws .
3-33 Confidential 8.14 T OP CO VER ASSY 8.14.1 T OP CO VER ASSY (1) R emov e the two T aptite bind B M 4x12 screws. (2) Release the Hook to remo ve the T op cov er ASSY from the Main body .
3-34 Confidential 8.14.2 P APER ST ACK LEVER (1) Release the Boss to remo v e the tw o P aper stack le vers from the T op cov er ASSY . Fig. 3-28 P aper stack le ver P aper stack le ver P aper stack l.
3-35 Confidential 8.14.3 SUPPOR T FLAP 1 / SUPPORT FLAP 2 (1) Release the Boss to remo v e the Supp or t flap 1 fr om the Main body . (2) Release the Boss to remo v e the Supp or t flap 2 fr om the Main body .
3-36 Confidential 8.14.4 EJECT ROLLER ASSY 2 / B US H R / BUSH L (1) Remove the Eject roller ASSY 2 from the T op cov er ASSY . (2) Remov e the Bush R and the Bush L from the Eject roller ASSY 2.
3-37 Confidential 8.15 SW SUPPORTER (1) Release the Hook to remo ve the SW suppor ter from the Main body . Fig. 3-31 SW suppor ter P anel PCB ASSY Hook Rib Hole 1a 1a 1b.
3-38 Confidential 8.16 P ANEL PCB ASSY (1) Remov e the P anel film. (2) Remov e the T aptite cup B M3x8 scre w . (3) Remov e the P anel PCB ASSY from the Main body .
3-39 Confidential 8.17 HIGH-V OL T A GE PS PCB ASSY (1) Disconnect the two connect ors from the High-v oltage PS PCB ASSY . (2) Remov e the two T aptite cup S M3x6 SR screws and the tw o T aptite bind B M4x12 screws . (3) Release the Hook to remove High-v olt age PS PCB ASSY from the Drive sub ASSY .
3-40 Confidential 8.18 NEW T ONER SE NSOR HARNESS ASSY (1) Release the Hook to remo v e the New t oner sensor harness ASSY from the Main body . Fig. 3-34 CA UTION: Be careful not to damage t he Hook of the Ne w toner sensor harness ASSY .
3-41 Confidential 8.19 FIL TER ASSY (1) Remov e the Filter ASSY from the Main body . Fig. 3-35 Filter ASSY.
3-42 Confidential 8.20 LASER UNIT (1) Remov e the four T aptite cup S M3x6 SR screws, and then remo v e the Laser unit from the Main bo dy . Memo : • The two T aptite cup S M3x6 SR scre ws and the tw o T aptite pan (S/P washe r) S M3x8 screws . (HL-2150N/2170W only) • Remove the Laser unit in t he state that the DEV joint link is pulled out.
3-43 Confidential (2) Remove the T aptite cup S M3x6 SR scre w , and then remov e the FG har ness ASSY from the Laser unit. (3) Remov e the T a ptite cup S M3x 6 SR screw , and then rem ov e th e Air duct from the Laser unit.
3-44 Confidential 8.21 F AN MO T OR 60 UNIT / CO VER SENSOR HARNESS ASS Y / TO NER LED PCB ASSY 8.21.1 F AN MOT OR 60 UNIT (1) Disconnect the Connector from the T oner LED PCB ASSY .
3-45 Confidential 8.21.2 CO VER SENSOR HARNESS ASSY (1) Disconnect the Connector from the T oner LED PCB ASSY . (2) Release the Hook to remove the Co ve r sensor har ness ASSY fr om the Main body . Fig. 3-40 CA UTION: When removing the Co ver sensor har ness ASSY , remov e it as shown in the direction of the allo w 2b .
3-46 Confidential 8.21.3 T ONER LED PCB ASSY (1) Disconnect the thre e connectors from the T oner LED PCB ASSY . (2) Release the Hook to remove the T o ner LED PCB ASSY from the Main body .
3-47 Confidential (3) Release the Hook to remo ve t he LED holder from the T oner LED PCB ASSY . Fig. 3-42 Hook T oner LED PCB ASSY LED holder.
3-48 Confidential 8.22 L VPS 8.22.1 PS PCB UNIT (1) Remov e the T aptite pan (S/P w a sher) M3.5x6 screw and the two T aptite cup S M3x6 SR screws, and then remove the L V shield plate cov er and the L V insulation she et from L V Shield plate 2. Fig.
3-49 Confidential (2) Remov e the T aptite bind B M4x12 scre w , and then remo ve the SW holder from the Main body . (3) Remov e the T aptite pan (S/P w asher) M3.5x6 scre w , and then remov e the FG harness ASSY of the Inlet harness ASSY fr om the L V shield plate 2.
3-50 Confidential 8.22.2 L V SHIELD PLA TE 2 (1) Remov e the two T aptite bind B M4x12 screws and t he two T aptite cup S M3x6 SR screws, and then remove the L V shield plat e 2.
3-51 Confidential 8.23 REGISTRA TION FR ONT SENSOR PCB ASSY (1) Remov e the Har ness of the Registration front sensor PCB ASSY a nd Registration rear sensor PCB ASSY from the Guide part of the Main body .
3-52 Confidential (2) Remov e the two T aptite bind B M3x10 scre ws, and then remo v e the Actuator holder ASSY from the Main body . Fig. 3-47 Actuator holder ASSY T aptite bind B M3x10.
3-53 Confidential (3) Remov e the Registrat ion actuat or spring from the Hook par t. (4) Release the Hook to tur n the Regist ration front actua tor . (5) Slide the Registrati on front actuato r to remo ve the Registr ation front actu ator from the Actuator holder ASSY .
3-54 Confidential (6) Remov e the Edge actuator spring from the Act uator holder ASSY . (7) Release the Hook and Slide the Edge actuator to remo ve the Edge actuat or from the Actuator holder ASSY .
3-55 Confidential (8) Remov e the T aptite bind B M3x10 scre w , and then remo ve the Registr ation front sensor PCB ASSY from the Actuator holder ASSY .
3-56 Confidential 8.24 REGISTRA TION REAR SENSOR PCB ASSY (1) Remov e the Har ness of the Registration re ar sensor PCB ASSY from the Guide par t of Main body .
3-57 Confidential (2) Remov e the two T aptite bind B M3x10 screws , and then remov e the Rear actuator holder ASSY from the Main body . Fig. 3-52 Rear actuator holder ASSY T aptite bind B M3x10.
3-58 Confidential (3) Remov e the Actuator spring rear from the Hook part. (4) T ur n the Registr ation act uator rear . (5) Slide the Registratio n actuator rear to re mov e the Registration actu ator rear from the Rear actuat or holder ASSY .
3-59 Confidential (6) Remov e the T aptite bind B M3x10 scre w , and then remov e the Registrati on rear sensor PCB ASSY from the Rear actuator holder ASSY .
3-60 Confidential 8.25 DRIVE SUB ASSY (1) Remov e the T aptite cup S M 3x6 SR scre w and the T aptite bind B M4x1 2 scre w , and then remov e the Unde r FG wire from t he Main body .
3-61 Confidential (2) Remov e the T aptite cup S M3x6 SR screw and the nine T aptite bind B M4x12 screws , and then r emov e t he Drive sub ASSY from the Main bo dy . Fig. 3-56 CA UTION: When removing the Drive sub ASSY , put the left side of the Main body as the top as shown in the abov e figure because ther e is risk of the fall of the g ears.
3-62 Confidential 8.26 DEV JOINT / DEV GEAR JOINT/53R / REGISTRA TION PENDULUM GEAR SPRING (1) Remov e the DEV joint and the DEV joint spring from the DEV gear joint/53R. (2) Remove the DEV gear joint/ 53R from the Drive sub ASSY . (3) Remove the Registr ation pendulum gear spring from the Dr ive sub ASSY .
3-63 Confidential 8.27 T ONER SENSOR PCB UNIT ASSY (1) Remov e the T aptite bind B M3x10 scre w , and then remov e the T oner sensor PCB unit ASSY from the Main body .
3-64 Confidential 8.28 REGISTRA TION SOLENOID / T1 SOLENOID 8.28.1 REGISTRA TION SOLENOID (1) Remov e the T1 sector gear spring from the T1 gear 38/31 sector . (2) Remov e the T1 gear 38/31 sector from the Ma in body . (3) Release the Hook to remo ve the Registr ation gear 25 terminal from the Main body .
3-65 Confidential (5) Remov e the Registration soleno id le v er spring from the Main body an d Registration solenoid le ver . (6) Remov e the Harness from the guide par t of Main body . (7) Remov e the T aptite bind B M3x10 scre w , and then remov e the Registration soleno id from the Main bo dy .
3-66 Confidential 8.28.2 T1 SOLENOID (1) Remov e the T1 solenoid lev er spring from the Main body and T1 solenoid le ver . (2) Remov e the Harness from the Guide part of the Main body . (3) Remov e the T aptite bind B M3x10 scre w , and then remov e the T1 solenoid from the Main body .
3-67 Confidential 8.29 MAIN SH IELD PLA TE / EJECT SENSOR PCB ASSY (1) Remov e the three T aptite bind B M3x10 screws , and then remov e the FU front paper guide from the Main bo dy .
3-68 Confidential (2) Remov e the two T aptite cup S M3x6 SR screws , and then remov e the Chute ground plate from th e Main body . Fig. 3-63 T aptite cup S M3x6 SR T aptite cup S M3x6 SR Chute ground.
3-69 Confidential (3) Remov e the Main PCB sheet from the Main shield plate . (4) Remov e the three T aptite bin d B M4x12 screws , and then remov e the Main shield plate from the Main bo dy .
3-70 Confidential (5) Release the Hook to remove the Ejec t sensor PCB ASSY from the Main body . Fig. 3-65 Eject sensor PCB ASSY Hook.
3-71 Confidential 8.30 RUBBER FOO T (1) Remov e the two Rubbe r f eet from the Main body . Fig. 3-66 Rubber f oot.
3-72 Confidential 8.31 MAIN FRAME L ASSY (1) Remov e the three T aptite bind B M3x10 screws , and then remov e the FU front paper guide from the Main bo dy . Fig. 3-67 Note: The procedure f or disassemblin g the Main fr ame L ASSY after "8.17 HIGH-V OL T A GE PS PCB ASSY" is described below .
3-73 Confidential (2) Remov e the two T aptite cup S M3x6 SR screws , and then remov e the Chute ground plate from th e Main body . Fig. 3-68 T aptite cup S M3x6 SR Chute ground plate.
3-74 Confidential (3) Release the Hook to remo ve the Regist ration gea r 25 terminal, the two F eeder gear 17 ter minals and the Bush 6. Fig. 3-69 Registration gear 25 terminal Bush 6 Feeder gear 17 .
3-75 Confidential (4) Remov e the T aptite cup S M 3x6 SR scre w and the T aptite bind B M4x1 2 scre w , and then remov e the Unde r FG wire from t he Main body .
3-76 Confidential (5) Remov e the fo ur T aptite bind B M4x12 scre ws and the two T aptite cup S M3x6 SR screws , and then remov e the Main frame L ASSY from the Main body . Memo : • Remov e the Main frame L ASSY in the state that the DEV joint link is pulled out.
4-1 Confidential CHAPTER 4 ADJUSTMENTS AND UPD A TING OF SETTINGS, REQUIRED AFTER P AR TS REPLA CEMENT 1. IF Y OU REPLA CE THE MA IN PCB <What to do when replacing the main PCB> • Re writing t.
4-2 Confidential (6) Setting file of the def ault paper siz e s2100EUR.pjl (A4 siz e), s2100USA.pjl ( Letter size) s2100ISR.pjl (A4 size , Israeli font f or Israel) * No PJL file is required for China (7) Download Utility (FILEDG32.EXE) Cop y it into the "hl2100" folder th at has been cre ated in the C drive.
4-3 Confidential ■ Rewriting the fi rmware (Main Pr ogram) <Installing the maintenance printer driver> T o id entify ter minals c onnected vi a USB interface, the PC requires the correspondin g vir tual USB de vices to be implemented b y driver .
4-4 Confidential (8) Aler t war ning message of WHQL appears three times. Clic k Continue An ywa y to proceed. (9) If the de vice driver is successfully install ed, the follo wing message screen appears. Click Finish to retur n. (10) Connect the machine to y our PC using the USB cab le.
4-5 Confidential (12) Aler t wa r ning message of WHQL appears . Click Cont inue An ywa y to proceed. (13) If the Brothe r Maintenanc e USB Pr inter dr iv er is successfully installed, the f ollowing message screen appears.
4-6 Confidential <Pr ocedures> After the inst allation procedu re of the Brot her Maintenanc e USB Pr inter driver is completed, ref er to the f ollowing steps f or the detailed procedures to re wr ite the progr am files.
4-7 Confidential ■ Setting the default paper size <Pr ocedures> (1) Open the "hl2000" f older and doub le-clic k the FILEDG32.EXE icon to start. Select the applicab le machine and clic k it. (Make sure that t here is the icon of the connect ed machine and that no erro r occurs.
4-8 Confidential ■ Setting the serial number <Pr ocedures> (1) C onnect the PC and machine with the USB cable. (2) Double-click the brmainte. EXE file (maint enance utility) which has been copied in the “hl2100” f older to start. Select Input Inf or mation from Menu .
4-9 Confidential ■ Inputting the adjusted v alue of the laser scanner <Pr ocedures> (1) Select “Adjust Scanner” fr om Menu. (2) Check the po r t (USB) that the machine is co nnected through .
4-10 Confidential ■ Setting the toner cartridg e type The “T oner Lif e End” message is displa yed acco rding to the upper limit va lue of the de veloping roller rot ation. The upper limit valu e is diff erent between the st ar ter toner car tr idge, standard one an d high-capac ity one.
4-11 Confidential 2. IF Y OU REPLA CE THE WIRELESS LAN PCB <What to do when replacing the wireless LAN PCB> • Back up to the Main PCB of the Wireless LAN PCB Inf ormation (HL-2170W only) <W.
4-12 Confidential 3. IF Y OU REPLA CE THE LA SER UNIT ■ Inputting the adjusted v alue of the laser scanner (1) Double-click the brmainte.EXE file (maint enance utility). (2) Select “Input Inf or mation” from Men u. Select the applicab le model name.
5-1 Confidential CHAPTER 5 SER VICE SUPPORT SOFTW ARE 1. CONTR OL P ANEL V arious modes can be used if the powe r s w itch is set to ON while the [Go] b utton is held. There are tw o types of modes: User Mode and Ser vice Mode. Thr ee types of LED displa y are used to indicate tha t present setting.
5-2 Confidential 1.1 List of servi ce suppor t functions Fr o n t cov er Press the [Go] button or SW suppor ter when sifting the mode Press the [Go] b utton or SW supporter when selecting th e function Function Ref er to: Close Once Once 1) T est Sample P age 5-4 T wic e 2) Print Fonts 5-4 Three times 3) USB 2.
5-3 Confidential 1.2 User Mode Basically , user mode s hould be accesse d by servic e personne l only . Howev er , if there is demand, y ou can disclose to end users. <Pr ocedure> (1) Chec k that the front cover is closed. (2) T ur n ON the power s witch while holding down the [Go] b utton.
5-4 Confidential <Function> Functions of each “User Mod e”. 1) T est Sample Pa ge The machine prints a demo page. The machine returns to the ready status after printing. 2) Print Fonts It is an eff ective function only f or HL-2150N/2170W . The machine prints a list of the internal fo nts.
5-5 Confidential 1.3 Service Mode The service mode is exclusiv ely designed f or the purpose of checks , settings and adjustments , and this function sh ould be accessed b y ser vice personnel only . Y ou can perf or m a print test and display the log inf or mation.
5-6 Confidential Press the SW s upporter twice Press the SW suppor ter again depen ding on the necessary number of times after chec k that T oner/Drum/Error LEDs are lighted. Press the SW supporter more than 2 seconds (l ong push). Check that Error LED is lighted.
5-7 Confidential <Function> Functions of each “Service Mode”. 9) Factory Inspec tion Mode This mode chec ks the opera tion of each sensor , solenoid, f an, scanner motor and main motor to chec k the point with the malfunction, when repair the machine.
5-8 Confidential • Chec k that the T oner LED goes o ut. V eri fy that the Re ady LED is lit whe n pressing the [Go] button while the fr ont cov er is closed. (When y ou press the [Go] button while th e front co ve r is closed, the T oner LED goes out.
5-9 Confidential 15) P aper Siz e Setting (A4/Letter) Y ou can select the paper siz e setting (A4/Letter) of the ma chine body . Whene ver y ou s witch this mode, the setting is changed o v er from the presen t one to other . Y ou can v erify the setting change b y LEDs when releasing the SW suppor ter .
5-10 Confidential Displa y ter ms is as follo ws. CA UTION: • * is display ed only in maintenance inf or mation. • Some margin of error m ust be taken into consider ation because cov erage fo r the prin table area of A4-size paper is calculated using vi deo signals.
5-11 Confidential 17) Printer Settings If y ou want t o know the drum unit lif e or the number of printed pages, y ou should print out the Printer Se ttings. The “Printer Settin gs” is configur ed with one page f or HL-2140, three pages f or HL-2150N and f our pages f or HL-2170W (The wired LA N and wireless LAN is set to ON).
5-12 Confidential ■ Pa g e 1 This page includes v arious sett ing inf or mation of the machine. • Printer inf ormation In the f ollowing order - Co ntroller V ersion (CONT .
5-13 Confidential CA UTION: • The drum unit lif e is shown by the band gr aph at the center of Printer Settin gs. Drum Unit Life How to Read the Drum Unit Life - It initially indicates 100% and gr adually decreases . - It indicates 0% when the Drum LED is blinking.
5-14 Confidential (2) Counter information, histor y inf or mation The counter and histo r y inf or mation related to the f ollowing term are included. When it reaches the maximum count, each term is no longer count ed. P age Count The total num ber of printed pages .
5-15 Confidential ■ Pa g e 3 , 4 These pages inclu de various netw ork settings inf or mation of the machine. 18) Sleep Mode Indication (OFF/Dimmed) This is to select whether the Ready LED is tu r ned off completely or lit in blue with lo w light intensity during the Sleep mode .
5-16 Confidential 2. O THER SER VICE FUNCTIONS 2.1 User Maintenance Mode This section describes what the end user sho uld do when replacing the consumab le par ts. ■ Resetting the drum counter The printed image ma y deteriorate when using the drum unit to a cer tain degree .
5-17 Confidential ■ Initializing the de veloping bias When replacing the to ner car tridge with a ne w one, the ne w toner sensor detects th at the toner car tridge is replaced, and the de velopin g bias is initialized au tomatically . Theref ore, the end user is not necessary to initialize the de veloping bia s.
6-1 Confidential CHAPTER 6 CIRCUIT DIA GRAMS, WIRING DIA GRAM ■ Main PCB Circuit Dia gram (1/4) + D B A C E F E D B A C F 8 7 6 1 8 7 6 5 4 3 2 4 3 2 1 5 0 0 0 5 R C G O L A N A ] 7 [ A T A D g n i .
6-2 Confidential ■ Main PCB Circuit Dia gram (2/4) D B A C E F E D B A C F 8 7 6 1 8 7 6 5 4 3 2 4 3 2 1 5 0 0 0 5 R C ] 7 [ R D A ] 0 1 [ R D A ] 6 [ R D A ] 5 [ R D A ] 7 [ A T A D ] 3 1 [ A T A D.
6-3 Confidential ■ Main PCB Circuit Dia gram (3/4) + D B A C E F E D B A C F 8 7 6 1 8 7 6 5 4 3 2 4 3 2 1 5 0 0 0 5 R C G O L A N A 2 . 1 5 . 1 G O L A N A G O L A N A 2 . 1 G O L A N A 2 . 1 5 . 1 5 . 1 2 . 1 2 . 1 0 . 2 5 . 1 5 . 0 2 . 1 5 . 1 G O L A N A 3 .
6-4 Confidential ■ Main PCB Circuit Dia gram (4/4) D B A C E F E D B A C F 8 7 6 1 8 7 6 5 4 3 2 4 3 2 1 5 0 0 0 5 R C ] 8 [ A T A D ] 9 [ A T A D ] 0 1 [ A T A D ] 1 1 [ A T A D ] 2 1 [ A T A D ] 3.
6-5 Confidential ■ High-v oltage Po wer Supply PCB Circuit Diagram.
6-6 Confidential ■ Low-v oltage P ower Supply PCB Cir cuit Diagram (100V).
6-7 Confidential ■ Low-v oltage P ower Supply PCB Cir cuit Diagram (200V).
6-8 Confidential ■ Wiring Diagra m.
App. 1-1 Confidential APPENDIX 1 SERIAL NUMBER ING SYSTEM Each machine has a serial number labe l f or the machine itse lf and property labels for some other parts. Ref er to the inf o rmation below f or the meaning o f the serial number and property codes and the lo cation of each label.
App. 1-2 Confidential ■ Laser unit serial label <How to Read> Fig. App. 1-3 <Location> Fig. App. 1-4 LUS Model distinction Y delay X delay Serial number Frame manufacturer and mold distinction T1 the 1st mold Y3 the 3rd.
App. 1-3 Confidential ■ T oner car tridge and Drum unit serial label (in common) <How to read> Fig. App. 1-5 <Location> Fig. App. 1-6 Fig. App. 1-7 Year of manufacture 7: 2007 8: 2008 Assembly line number Serial number (6-digit) Toner filling amount (A to D, 5) Manufacturing factory No.
App. 2-1 Confidential APPENDIX 2 SCREW CA T A LOGUE Screw pan (S/P washer) T aptite flat B T aptite bind B T aptite bind B M4x12 T aptite cup B T aptite cup S T aptite bind B M3x10 T aptite cup B M3x8 T aptite cup B M4x12 Screw pan (S/P washer) M3.
App. 3-1 Confidential APPENDIX 3 DELETION OF PERSONAL INFORMA TION P ersonal inf ormation such as wired and wireless network settings in the m achine is recorded in the EEPROM on the Main PCB. F ollow the procedure desc ribed below to delete this inf or mation with a single operatio n.
App. 4-1 Confidential APPENDIX 4 REFERENCES This page pro vides the retrie v e inf ormation. It is possible t o get the instruction of the subject by just clic k ing on the link below . 1. Message indication (Refer to “2.2 Message in dication”, Chapter 1 of the Service Manual.
App. 5-1 Confidential APPENDIX 5 GLOSSAR Y ■ A CRONYMS AND TECHNICAL TERMS In this manual and the Service Reference Manual , the manual specif ic acronyms and technical terms are used in addition to the gen erally used ones . The table belo w contains typical acron yms and technical terms that are used throughout t hese manuals .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Brother 2170W c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Brother 2170W - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Brother 2170W, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Brother 2170W va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Brother 2170W, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Brother 2170W.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Brother 2170W. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Brother 2170W ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
